Architech
Architech is hiring a Remote Account Executive
Job Description
Responsibilities:
- Our CPs lead the revenue growth for a portfolio of client accounts of $10M+
- 80% of this role will focus on expanding relationships and identifying new growth opportunities within the existing portfolio of accounts and closing new account opportunities.
- 20% will be close collaboration with their assigned Client Success Manager & Delivery Leads to drive overall client success.
- Our CPs are our client’s trusted advisors, they build great relationships, and a deep understanding of our client’s business needs, expectations, and goals to help them achieve/exceed their strategic goals.
- Our CPs are part of a portfolio team that consists of a Client Success Manager & Delivery Partner and together the trio is responsible for developing and executing a defined strategic account strategy that drives new account growth and renewals.
- CPs will be responsible to report on their quarterly targets and their strategies to close their account gaps.
- The portfolio team is also responsible for ensuring our clients’ expectations are met and our overall NPS client satisfaction is consistently scoring high.
- Our CPs are accountable for ensuring the overall profitability and stability of the portfolio of accounts, while managing risks, and ensuring the long-term viability of our business.
- Embrace and contribute to the achievement of Architech’s sustainability goals relating to Good Health & Well-being, Quality Education, Gender Equity and Reduced Inequalities.
Qualifications
- Intermediate level of account growth/client management experience in a technical software professional services environment.
- Ability to communicate strategically and tactfully across all levels of the organization.
- Experience building strategic account plans and being able to execute strategies.
- Excellent negotiation, conflict management, problem-solving, and decision-making skills.
- Proven track record of meeting and exceeding revenue targets of similar size account portfolio.
- Experience managing account pricing, profitability, and SOWs (commercial terms).
- Experience in a senior leadership role in a consulting environment.
Nice to have
- Client delivery/project management
- Cloud technology
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Architech is hiring a Remote Delivery Lead
Job Description
- Oversee a team of Project Managers and Support Engineers while reporting to the Head of Engineering & Delivery.
- Lead staff forecasting and project staffing in partnership with stakeholders.
- Represent the P&T area as the first point of contact for all project-related escalations and message consistency across the organization.
- Be a key contributor in leading strategic projects and programs.
- Lead Project Managers to run effective team meetings including stand-ups, sprint planning, retrospectives, and demos.
- Aid Project Managers and Support Engineers in tracking projects against delivery metrics and preparing reports and other client communications, as required, to mitigate risks.
- Lead the maturity of project management and support at Architech.
- Act as a leader in collaboration and efficiency across the P&T Teams.
- Identify ways to improve processes and offer constructive suggestions for change.
- Lead with passion for delivering value to customers through Agile project delivery by collaborating with the Client Partnership team to ensure delivery effectiveness.
- Provide effective leadership, coaching and motivation of staff to ensure delivery and quality objectives are met.
- Ensure all projects and planning processes are fully aligned with business goals and business operational planning process.
- Execute project-dependent reports such as employee utilization, bench capacity, etc. through SalesForce in collaboration with the Head of Business Operations and Remote Work.
- Work with internal and external management and senior-level contacts to keep apprised of and monitor projects and operational decisions to ensure successful and timely execution.
- Responsible for timesheet approval for employees on the bench.
- Design and implement effective tools to measure PMO performance.
- Drive P&T company rocks through measurement and documentation of the progress.
- Embrace and contribute to the achievement of Architech’s sustainability goals relating to Good Health & Well-being, Quality Education, Gender Equity and Reduced Inequalities
Qualifications
- Intermediate level of experience in a senior project management role, with exposure to program management principles.
- Proven Agile delivery experience and in implementing benchmark project management practices and methodologies.
- Demonstrated understanding of the Project Management Life Cycle and the Software Development Life Cycle across industries and project sizes.
- Advanced knowledge of change management principles and methodologies.
- Demonstrated ability in problem resolution and negotiation skills, and scoping and managing projects of varying complexity.
- Excellent interpersonal skills and the ability to build strong relationships at all levels.
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