About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We’re looking for a passionate and experienced Assistant Visual Merchandising Manager with excellent people and project management skills who will support the VM Manager to help drive, deliver & execute the EMEA VM strategy.

We havetwoexciting opportunities, one for an Assistant VM Manager to join our Northern Europe team and for an Assistant VM Manager to join our Southern Europe team!

You will be responsible for delivering best in class retail experiences with global impact, across either Southern or Northern Europe. Your key deliverables will be VM campaigns, new store openings and promotional projects on time and to budget. We are looking for someone who can manage complexity and pace with strong budgeting and prioritisation skills. These positions will work closely with external retailer partners and suppliers, as well as colleagues of all levels across different teams in the business, so collaboration and relationship building skills will be key, as well as management skills to manage one direct report.

As a Assistant Visual Merchandising Manager you will

• Strategic support for either Southern Europe or Northern Europe Speciality doors, driving our strategy to support achieving the overarching EMEA VM strategy and overall business objectives.
• Head up campaign launches from managing global delivery of assets through to execution in store delivery, managing all aspects from business-as-usual updates to all speciality promotional sites and activations.
• Support & lead on new store openings and additional distribution. Be the retailer lead on speciality launches ensuring successful new openings and high VM standards across either Northern or Southern Europe.
• Managing CPA’s to ensure on timely launches with the VM executive as well as constantly reviewing areas of opportunity and improvement to support the distribution strategy.
• Be the experiential and promotional expert for across either Northern or Southern Europe alongside the VM Manager, executing best in class promo projects of all sizes and scope with a futuristic and omni-channel approach.

• VM budget guardian: bringing all projects in on time and in budget, with an always on focus on budget management and reporting, with quarterly forecasting reviews.
• Building strong relations with Retail partners across multiple countries within either the Southern or Northern Europe estate.
• Ability to work on multiple projects at any one time, including new distribution, expansions, business as usual campaigns & promotional activations across multiple retail partners.
• Ability to work on complex projects such a expansions and fixture upsizing across multiple countries.
• Manage the EU VM Executive ensuring on time in-store NPD campaigns as well as a supportive and collaborative team environment.
• General admin document management managing, leading processes and ways of working, PO’s and budget tracking.

Who you will work with

• Reporting in to the VM Manager – either for Southern Europe or Northern Europe, working alongside some highly creative and talented individuals within our wider VM & Store Design EMEA team.
• One direct report, VM Executive – Southern Europe
• You will also work cross functionally, with teams such as Commercial, Retail, VM, PR & Global, as well as external suppliers and partners.

About you:

• You have demonstrable experience in a similar role within Visual Merchandising, ideally within Beauty or with European retailers.
• Confident in Adobe creative suite (specifically Illustrator & Indesign) and an experienced Project Manager.
• You are people focused- a strong and inspiring manager, you have a commercial mind set, with a creative flair!
• An excellent communicator: confident and comfortable presenting, able to influence and effectively articulate your point of view. You have exceptional organisational skills and can manage multiple stakeholders with ease!
• You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.
• Forecasting and budget management experience
• Confident managing multiple stakeholders of all levels

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves

• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog-friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

The Executive Assistant’s primary role is to be ‘right hand person’ to the Chief People and Transformation Officer. The individual must be able to understand the importance of prioritising meetings, able to manage workload and administer effective meeting cadence across the senior leadership team and external stakeholders.

The Executive Assistant will be required to support the Chief People and Transformation Officer with minute taking at the relevant internal meetings. The role requires a firm understanding of the dynamics of the business and its individual departments, its priorities, people, and strategies. The ideal candidate will have excellent organisational and people skills, a determination to make things happen and the initiative to thrive in a fast-paced, growing environment.

Who you will work with

• The Executive Assistant will report into the Chief People and Transformation Officer
• Liaise with the Executive Team, cross functional and global teams.  
• Provide support when other EAs are out of the business when requested.

Responsibilities

• Accountable for diary and inbox management, ensuring that the Chief People and Transformation Officers time is managed effectively by understanding daily and weekly priorities and making judgement calls on prioritisation of their appointments to maximise the reach and impact: taking a strategic approach to the use of available meeting hours, managing multiple time zones, and recommending efficiencies in meeting regularity and attendance.

• Prioritise and plan diaries/mailboxes, taking a forward-thinking approach to ensure all pre-read and meeting agenda is received in appropriate time, minutes are circulated, actions are followed-up and incoming requests are prioritised.
• Ensure the production of timely briefings, presentations, and notes to the leadership team from meetings (as appropriate)
• Manage the travel and expenses budget, including planning all international trips with regional teams and annual global team gatherings.
• Managing Team budgets, including raising the necessary POs and liaising with the Global Finance Team to ensure the timely processing of invoices.
• Undertake any other duties or projects within the nature and grade of this position as required, including occasional out of hours working.
• Assisting with external commitments when required
• Facilitating team initiatives such as monthly team meetings, social events, team offsite days and team recognition awards
• Being a key point of contact for the direct teams if they have any queries.
• Collaborate with cross-functional teams to gather input and prepare engaging presentations, ensuring all information is accurately presented. Additionally, manage and administer monthly process to maintain consistent workflow and efficiency.

About you

• Previous experience as an Executive Assistant, ideally within the beauty, retail or consulting.
• Excellent people skills and the proven acumen to handle both delicate and complex situations whilst juggling multiple responsibilities.
• Excellent written and oral communication skills
• Demonstrated ability to work in a fast-paced environment and proven ability to manage senior stakeholders.
• Demonstrated experience of dealing with highly confidential information
• Ability to balance long term projects with the urgency of immediate demands.
• Excellent workload prioritisation
• Strong presentation skills, ability to amend documents and the ability to convey complex messages succinctly and convincingly.
• Experience of giving, receiving, and acting upon constructive feedback
• Able to act with integrity
• A high level of emotional intelligence
• Ability to work flexibly, particularly under pressure
• We highly value multilingual skills in our team. Fluent in Spanish would be desirable.

Working at Charlotte Tilbury Beauty

• Hybrid: Head Office Central London (3/4 days a week office based)
• Charlotte Tilbury Beauty is a dynamic and fun place to work.  As a result, the business drivers can change regularly and you will be expected to work at a demanding and efficient pace.
• Whilst the Headquarters for Charlotte Tilbury Beauty are based in London, you would work daily with Charlotte Tilbury teams across the globe in New York, Hong Kong, Singapore, South Korea, Mexico and Shanghai and liaise regularly with Puig SL, in Spain.

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves

• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role:

We are looking for our next superstar to join us as our Marketing Manager - Northern Europe. In this role, create and implement an impactful off & online retail focused marketing strategy pivoting around changing customers habits and aligned with the overarching business commercial goals. You will be responsible for multiple markets within Northern Europe, and act as the brand guardian for the business and inspire the wider marketing, VM, PR, Commercial & Global team!

This role is based in our fabulous Central London offices. We have hybrid working (3 days in the office) and there is some travel required to Northern Europe in this role.

As a Marketing Manager, you will;

• Gain and communicate a clear understanding of the markets and customer profiles for Northern Europe: use retailer and market insight to develop retailer-specific objectives & plans tailored to each phase (seed, tease, launch and sustain periods) with a clear focus on customer acquisition & conversion.
• In collaboration with PR, VM, Commercial, Retailer + .com & Retail, you will build exceptional 360 off and online marketing & media plans shaped around maximising the customer purchase funnel to hit and exceed our commercial objectives. You will Identify key levers for a flawless in-store & online execution with CT Retailers, such digital firsts, digital retailer activation, in-store visual drama and retail-tainment, off & online services & off/online eventing and paid influencer partnerships.
• Leverage the full marketing mix to deliver plans that drive our NPD whilst also accelerating & growing our core franchise.
• Bring thought-leadership and digital excellence to innovative and disruptive brand activity in the region to raise total brand awareness & create memorable brand moments; challenging the status quo by identifying best practices across the industry and opportunities to increase Charlotte Tilbury share of voice and ranking in existing regions, with a strong lens on driving the best omnichannel customer experience.
• Shape and deliver new retailer launches and, where applicable, new market launches in close collaboration with PR, VM, Commercial, Retailer.com and Retail teams tailored to retailers/market needs on time, on target and within budget.
• Drive the maintenance of the North Europe marketing calendar, feeding back to Global Marketing on regional nuances and opportunities for your markets.
• Drive the creation and actualisation of the regional marketing budget as well as oversee forecasting of future marketing activities in line with regional sales targets.
• Oversee the delivery of the key priorities of the North Europe Assistant Marketing Managers, providing guidance, support and regular feedback. Set realistic and achievable objectives via the appraisal process, and regular 121s and team meetings.

Who you will work with:

• You will report directly into our wonderful Head of Marketing, Northern Europe, working alongside some highly creative and talented individuals within our wider Northern Europe team! In this role, you will be responsible for two direct reports.
• Work closely with the wider EMEA Marketing & Media Marketing team. You will also work cross functionally, with teams such as Commercial, Retail, VM, PR & Global, as well as external partners.
• Build exceptional relationships with the retailers’ marketing and PR teams, to ensure the best possible collaboration and execution of marketing activity.

About you:

• You will have demonstrable experience in Marketing at a manager level. Ideally, you have experience within Beauty/Retail industries, with exposure to working with European Retailers.
• You excel at devising and implementing strategic plans with creative flair, and have experience managing budgets and P&L.
• You have experience leading a direct report or small team, you enjoy leading from the front and are all about your team!
• Digitally native and good knowledge of all digital marketing channels including E-Comm, ECRM and social.
• An excellent communicator: confident and comfortable presenting, able to influence and effectively articulate your point of view. You have exceptional organisational skills and can manage multiple stakeholders with ease!
• You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.
• You have a natural curiosity and a positive mindset, with a passion and love for the beauty industry.
• Please note, there will be travel required in this role within Northern Europe, that you need to be comfortable with.
• You ideally need to have excellent English written and verbal skills, bonus points if you have a second European Language!

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

As a Programmatic Executive you will execute effective campaigns by leveraging data, audience, and contextual signals to help drive growth in close collaboration with our programmatic manager. You will work within our performance marketing team, and cross-functionally with other departments (broader digital, trade and global marketing) to implement campaigns via self-service demand side platforms (DSPs). Operating within a hyper-growth environment, you will be a key player in driving growth across the funnel. You will report to the Programmatic Media Manager. This role is perfect for someone who is looking to expand on their existing programmatic experience and take on a challenge in-house. The role will be suitable for individuals who demonstrates proactivity and thrive in a fast-paced, dynamic, multi-tasking, and entrepreneurial environment.

As a Programmatic Executive Executive you will

• Create, actively manage, and optimise programmatic campaigns across display, video, mobile, addressable TV, and audio.
• Assist in budget management and optimisations across multiple platforms to continually increase campaign efficiencies.
• Can take initiative, identify problems, alert the relevant individuals, and resolve them.
• Ensure campaigns are in line with best practises and maintain high levels of brand safety.
• Take ownership for delivering regular performance updates, including weekly reports and post-campaign analysis to all relevant stakeholders.
• Review campaigns and recommend changes and optimisation to develop global programmatic strategy.
• Support on day-to-day administration of ongoing campaigns including financial aspects.
• Work cross-functionally (e.g. with e-commerce, Paid Search, CRM, and other teams) to drive customer growth, activation, and retention.)
• Collaborate with other channel partners (internal & external) to deliver and optimise the full customer journey.
• Collaborate with Data Science team to understand the wider impact beyond any immediate/ platform-reported performance.
• Continually acquire knowledge and identify new opportunities by maintaining strong relationships with key programmatic vendors.
• Support the development of our global programmatic strategy, contributing toward the global acquisition and digital marketing strategy.
• Collaborate closely with content and creative team to build best-in-class assets for programmatic campaigns, in line with best-practice, and optimised for local markets.
• Incorporate global marketing directive into programmatic plans for NPD launches and event-based activations – including creative considerations, messaging, and audience strategy.
• Monitor competitor and consumer behaviour, to help inform ad decisions where relevant.
• Research into trends, keeping abreast of the latest ad products/ technologies and provide use-case suggestions to help improve KPIs.

About you

• Hands-on experience in programmatic trading, preferably from a high-growth company or agency.
• Excellent hands-on experience activating campaigns across multiple creative formats, in various environments, preferably across international markets.
• Hands on experience in ad trafficking, Google Campaign Manager and DV360 is a must.
• Additional experience with other DSPs, e.g. The Trade Desk, Google Adds Verizon-Yahoo, etc. will be a bonus.
• Experience in managing the creative/ content briefing process.
• Excellent analytical skills, with experience using Excel and the ability to manipulate data to identify and recommend optimisation and growth opportunities. Experience in GA4 with a strong ability to derive actionable insights.
• Knowledge of integration with complementary ad tech stack, and add-ons.
• Experience collaborating with data science team in Marketing Mix Modelling (MMM) and Multi-Touch Attribution (MTA).
• Experience in DTC brands in beauty and/or luxury sectors would be a strong bonus.
• A person who can demonstrate initiative and proactivity, work autonomously, and take responsibility for their tasks and duties.
• Flexible self-starter with a positive attitude, willing to go above and beyond deliver results.
• Excellent communication skills, and the ability to translate complex channel level observations into actionable insights.
• A people person who can work independently and collaboratively with various stakeholders internally and externally.
• Ability to perform under pressure, tolerance for ambiguity, and readiness to adapt to changing priorities dynamically.

See more jobs at Charlotte Tilbury

Apply for this job

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

The Global Product Marketing team is dedicated to driving limitless success in the makeup market by shaping the innovation strategy and delivering essential market, consumer, and portfolio insights to Charlotte and the business. With a consumer-focused approach, we partner with the NPD team to co-create tomorrow's viral sensations, turning Charlotte's creative product vision into clear, consumer-centric messages and stories. As the custodians of the message, we work closely with the global marketing campaigns team to ensure consistency across all touchpoints.

An instrumental member of the Global Product Team, the Senior Global Product Marketing Manager will work across makeup projects with a special focus on Complexion. They will lead the strategy of the complexion category and some of Charlotte Tilbury’s hero franchises, fuelling the creation of ground-breaking new global product innovation for the brand and beyond. Driving a key category for the business, this position that will have a direct impact on the company’s market share, brand awareness, and ultimate ambition of category leadership.

The role requires an experienced, driven, highly competent, tenacious and consumer centric product marketeer who has a deep understanding and passion for the luxury beauty industry, has their finger-on-the-pulse when it comes to future trends, insights and need gaps, and is able to infuse this deep-rooted insight into the campaigns.

As a Senior Global Product Marketing Manager, you will

• Be the expert on (Complexion) Makeup market data, insights & trends- Identify gaps and opportunities and influence innovation and calendar strategies, through insatiable curiosity for data & insights (Portfolio, Market, Competitor, Artistry teams, Customer, Trends, Regional teams), driving Category, Franchise and Brand growth. The Senior Global Product Marketing Manager, Complexion is the source of knowledge for all things face make-up.
• Optimize our Complexion portfolio navigation- Ensure our products are easy to choose and shop both online and in-store, through crystal clear messaging and flawless VM execution.
• Product Concepts & Innovation- Working closely with the NPD Team and harnessing data & insights, conceptualise award-winning, viral sensation makeup innovations through formula, pack, design, and shades that bring to life Charlotte’s vision.
• Core Portfolio-Fuel the category’s launch and love + core repush strategy, ensuring that all hero products are supported throughout the year and cross selling is encouraged.
• Drive a consumer-centric and competitive messaging strategy-Develop USPs, claims, and messaging hierarchy for our Complexion products & franchises to inspire and maximize the impact of our campaigns.
• Consumer Facing Copy- Support the Copy team to create Pack copy, Names, PDP, permanent VM copy.
• Product Planning- Collaborate with the Portfolio and NPD teams to recommend pricing strategy, sizing, sampling, discontinuations, and product lifecycle.
• Toolkits & Presentations- Craft best-in class product marketing toolkits to inspire Charlotte, the business, inform regional forecasting, and handover product bibles to the Marketing campaigns Engagement Team to execute ground-breaking campaigns that flawlessly cascade insights and product big idea into assets and communication channels.
• Develop Strong Stakeholder Relationships- Establish and build excellent relationships with cross-functional groups, supporting effective Global and Local teams’ interactions for Exceptional, Easy, Efficient ways of working.

Who you will work with

• Reporting into the Global Head of Product Marketing, Makeup
• Global NPD, Global Campaigns Marketing, Visual Merchandising, Copy, Portfolio, Insights, Pro Artistry and Regional Marketing teams.

About you

• Experience in Beauty required (ideally Makeup or Skincare)
• Extensive and proven experience in Global Marketing (5+ years), including product strategy, concepting, and ideally product development.
• Experience within a founder led business or a top beauty brand is a plus.
• Passionate storyteller who can bring ideas to life with confidence, balancing aesthetic, and data excellence (Excel and PowerPoint superstar)
• Excellent verbal and written communication skills
• Exceptional knowledge of all things beauty/fashion and an avid follower of relevant news, trends, social media (tik tok savvy), influencers etc.
• Insight driven decision making – balancing art with commerce. Must be proficient in combining quantitative and qualitative data to form strategies and influence decision making. 
• Entrepreneurial mindset: resilient, tenacious, confident self-starter and innovative problem solver who can flourish in a fast-paced environment and adjust work course according to business needs and priorities. 

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

This is a Maternity Cover FTC for 12 months

The Global Product Marketing team is dedicated to driving limitless success in the makeup market by shaping the innovation strategy and delivering essential market, consumer, and portfolio insights to Charlotte and the business. With a consumer-focused approach, we partner with the NPD team to co-create tomorrow's viral sensations and market bestsellers, turning Charlotte's creative product vision into clear, consumer-centric messages and stories. As the custodians of the message, we work closely with the global marketing campaigns team to ensure consistency across all touchpoints.

The Global Product Marketing Manager will work across makeup projects, with a focus on colour/lips. They will fuel the strategy of the category and some of Charlotte Tilbury’s hero franchises, enabling the creation of ground-breaking new global product innovation for the brand and beyond.

The role requires an experienced, driven, tenacious and consumer centric product marketeer who has a deep understanding and passion for the luxury beauty industry, has their finger-on-the-pulse when it comes to future trends, insights and need gaps, and is able to infuse this deep-rooted insight into the campaigns.

As a Global Product Marketing Manager you will

• The expert on (Lips) Makeup market data, insights & trends: Identify gaps and opportunities and influence innovation and calendar strategies, through insatiable curiosity for data & insights (Portfolio, Market, Competitor, Artistry teams, Customer, Trends, Regional teams), driving Category, Franchise and Brand growth. The Global Product Marketing Manager is the source of knowledge for all things Lip make-up.
• Optimize the portfolio navigation: Ensure our products are easy to choose and shop both online and in-store, through crystal clear messaging and flawless VM execution.
• Product Concepts & Innovation: Working closely with the NPD Team and harnessing market data & consumer insights, conceptualise award-winning, viral sensation makeup innovations through formula, pack, design, and shades that bring to life Charlotte’s vision.
• Core Portfolio: Support the category’s launch and love + core repush strategy, ensuring that all hero products are supported throughout the year and cross selling is encouraged.
• Drive a consumer-centric and competitive messaging strategy: Develop USPs, claims, and messaging hierarchy for our products & franchises to inspire and maximize the impact of our campaigns.
• Consumer Facing Copy: Support the Copy team to create Pack copy, Names, PDP, permanent VM copy.
• Product Planning: Collaborate with the Portfolio and NPD teams to recommend pricing strategy, sizing, sampling, discontinuations, and product lifecycle.
• Toolkits & Presentations: Craft best-in class product marketing toolkits to inspire Charlotte, the business, inform regional forecasting, and handover product bibles to the Marketing Campaigns Team to execute ground-breaking campaigns that flawlessly cascade insights and product big idea into assets and communication channels.
• Develop Strong Stakeholder Relationships: Establish and build excellent relationships with cross-functional groups, supporting effective Global and Local teams’ interactions for Exceptional, Easy, Efficient ways of working.

Who you will work with

• Sits in the Global Product Team (part of Product function) with a dotted line to the Global Brand Marketing Team
• The role will work closely with Global NPD, Global Campaigns Marketing, Visual Merchandising, Copy, Portfolio, Insights, Pro Artistry and Regional Marketing teams.

About you

• Experience in Beauty required (ideally Makeup)
• Extensive and proven experience in Global Marketing (3+ years), including product concepting, and ideally product development.
• Experience within a founder led business or a top beauty brand is a plus.
• Passionate storyteller who can bring ideas to life with confidence, balancing aesthetic, and data excellence (Excel and PowerPoint superstar)
• Excellent verbal and written communication skills
• Exceptional knowledge of all things beauty/fashion and an avid follower of relevant news, trends, social media (tik tok native), influencers etc.
• Insight driven decision making – balancing art with commerce. Must be proficient in combining quantitative and qualitative data to form strategies and influence decision making. 
• Entrepreneurial mindset: resilient, tenacious, confident self-starter and innovative problem solver who can flourish in a fast-paced environment and adjust work course according to business needs and priorities. 
• Impeccable organisational skills and desire to participate in building efficient processes and workstreams supporting business fast growth.
• Team player and builder: ability to build strong, trustworthy, working relationships.
• Results orientated with an impeccable work ethic.
• Initiative-taking and ambitious with a positive “can-do” attitude. 

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

·       Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves

·       We’re a hybrid model with flexibility, allowing you to work how best suits you

·       25 days holiday (plus bank holidays) with an additional day to celebrate your birthday

·       Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey

·       Financial security and planning with our pension and life assurance for all

·       Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues

·       Bring your fury friend to work with you on our allocated dog friendly days and spaces

·       And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role
The Senior Global Pricing Analyst role sits in the Finance team reporting into the Senior Global Pricing Manager. We are seeking a proactive and detail-oriented Senior Pricing Analyst with a strong background in pricing. This role will take ownership of annual pricing reviews, competitor analysis, and provide insights and recommendations to optimise pricing strategies across different channels, including domestic markets and Travel Retail. You will work closely with senior leadership, presenting data-driven insights that support key business decisions. Advanced Excel skills and experience in using price scraping tools are essential.

The ideal candidate is someone who can manage multiple tasks efficiently, seeks out opportunities to improve processes, and can confidently communicate pricing strategies to senior stakeholders.

As a Senior Global Pricing Analyst you will
Pricing Reviews & Analysis

• Lead and own the annual pricing review process, ensuring pricing aligns with market conditions, company strategy/positioning across existing and new markets.
• Conduct in-depth competitor pricing analysis, identifying trends and providing actionable insights to improve pricing positioning
• Develop and maintain pricing models by incorporating market trends, competitor movements, and reviewing pricing corridors, while also preparing price recommendations for new countries through analysis of local competitor price positioning
• Carry out analysis of internal pricing architecture/ category positioning

Dashboards & Reporting

• Build and maintain dynamic pricing dashboards to track pricing, performance and key KPIs.
• Provide regular reports to senior management on pricing strategy effectiveness and make data-driven recommendations for optimisation.

Stakeholder Management

• Present pricing insights and recommendations to senior leadership team
• Collaborate closely with cross-functional teams including Marketing, Commercial, Finance, Portfolio and Master Data
• Work with the Master Data team to review systems pricing and making sure price changes are correctly updated.

Mentoring & Team Development

• Mentor and support Pricing Analyst, providing guidance and oversight on their work.
• Foster a collaborative and supportive team environment, encouraging continuous learning.

Process Improvement

• Proactively identify opportunities to improve pricing processes, leveraging new tools, methodologies, or data sources.
• Work with the team to enhance existing pricing tools and systems, driving better efficiency and accuracy.

About you

• Proven experience in a pricing analysis or related role
• Travel Retail is highly desirable.
• Advanced proficiency in Excel (pivot tables, macros, complex formulas).
• Experience with price scraping tools.
• Experience in dashboard creation is a strong advantage.
• Analytical Skills: Strong quantitative and analytical skills, with the ability to interpret large datasets and generate actionable insights.
• Communication: Excellent verbal and written communication skills, with proven experience in presenting to senior stakeholders
• Proactive: Self-starter with a proactive approach to problem-solving and process improvement.
• Highly accurate, able to manage multiple competing tasks and deadlines efficiently.
• Managing Ad-hoc pricing requests

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your furry friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

We’re looking for a Visual Merchandising Executive with excellent attention to detail and organisational skills who can relish a challenge – whether it be executing on a tight deadline or heading up a project working cross- functionally with colleagues of all levels on our amazing VM creative projects.

This role is primarily focused on the implementation of high quality VM elements into stores for campaign launches – on time and to budget. You will be working across a wide range of VM formats and elements so we’re looking for someone who can manage complexity and pace, with strong prioritisation skills!

As a Visual Merchandising Executive you will:

• Be the campaign lead to drive the campaign agendas and work cross-functionally with other departments, to deliver 360 plans.
• Collaborate with the Global and local Visual Merchandising teams to fully immerse in the detail of campaigns & their VM elements.
• Plan future campaigns ahead of time, execute current campaigns and review past campaigns to ensure we are effective.
• Be present at installs and on launch days to ensure highest quality is delivered correctly and follow up any snagging efficiently.
• Support the VM Assistant Manager, global and local store design teams to immerse in the detail of new stores & their VM elements.
• Create the store launch guidelines for sign off and communicate to all teams to support set up and opening.
• Work as part of a project team to deliver exciting and record-breaking 360 projects. Be the lead for the VM team on ad hoc projects. Types of projects may include: Artworking/digital content plans/events/pop ups/ promotional activity etc.
• Partner with the commercial and marketing teams to conduct analysis to inform decisions and ensure we are optimising VM for maximum impact and productivity.
• Conduct regular store visits to support teams, mentor, and guide to ensure VM standards and met across the retail estate.
• Visit stores on key event or launch days to support teams and ensure plans are implemented correctly. You will be the VM contact for store teams.

Who you will work with:

• Reporting to our wonderful Assistant Visual Merchandising Manager (UK) you will work closely with the Store Design & VM team as well as the wider UK & global functions.
• You will work closely with the retail operations and maintenance team, collaborating on VM guidelines and communication to stores, supporting VM standards.

About you:

• You will have gained some Head Office experience in Visual Merchandising and ideally, you have experience within Beauty/Retail industries.
• You have experience working with VM suppliers and you are confident working with retailers.
• An excellent communicator: confident and comfortable building relationships with different stakeholders and you are able to effectively articulate your point of view. You have exceptional organisational skills and can manage multiple stakeholders with ease!
• You thrive working to pace, you are able to ruthlessly prioritise and can manage multiple deadlines at anyone time with ease.
• You love to work with others, you collaborate confidently but also can work effectively on your own.
• You have a natural curiosity and a positive mindset, with the ability to think creatively to produce new ideas and concepts that fit within the Charlotte Tilbury brand.
• You have experience across Microsoft Excel, PowerPoint, Office, and Outlook. You may also have some exposure working with Adobe creative suite.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role
We are seeking an experienced and highly organised indirect Corporate Services & Facilities Procurement Manager to join our team. As a Category Manager, you will play a crucial role in streamlining our Professional Services and Facilities procurement process, ensuring cost-effectiveness, and strategic sourcing. You will collaborate with various departments to understand requirements from around the business, evaluate supplier options, negotiate contracts, and ensure timely delivery of goods and services. Typical projects and desired experience might include is but not limited to; HR – Recruitment agencies, temps, employee benefits, payroll systems, Private Medical Insurance. FM – Property Leasing (non-retail), retail operations, maintenance. Consultancy – Management consultants, legal/finance services. Travel & Expenses – Travel management (corporate & events), route deals, hotel room/car rental/travel insurance. Financial Services – Banking partnerships, treasury services, insurance, auditing/accounting services.

As a Corporate Services Procurement Manager you will

• Developing Procurement Strategies: The Professional Services Procurement Manager is responsible for developing and implementing procurement strategies that align with the organisation's goals and objectives. This includes identifying opportunities for cost savings, supplier consolidation, and process improvements.
• Sourcing and Vendor Management: This role involves identifying potential service providers, evaluating their capabilities, negotiating contracts, and managing ongoing relationships. The Procurement Manager must ensure that vendors meet quality standards, compliance requirements, and deliver services on time and within budget.
• Market Research and Supplier Evaluation: Conduct market research to stay informed about industry trends, pricing, and new service offerings. They evaluate potential suppliers based on criteria such as service quality, pricing, reputation, and financial stability.
• Contract Negotiation: The Procurement Manager is responsible for negotiating contracts with service providers to secure favourable terms and conditions for the organization. This includes pricing, service levels, performance metrics, intellectual property rights, termination clauses, and other key provisions.
• Stakeholder Engagement: The Professional Services Procurement Manager collaborates with internal stakeholders, such as project managers, department heads, and legal teams, to understand their service requirements and align procurement activities with business needs. They act as a trusted advisor to stakeholders, providing guidance on procurement best practices.
• Compliance and Risk Management: Ensuring compliance with company policies, industry regulations, and ethical standards is a critical aspect of this role. The Procurement Manager must assess and mitigate risks associated with vendor relationships, contracts, and service delivery.
• Performance Monitoring and Continuous Improvement: The Professional Services Procurement Manager monitors vendor performance, tracks key performance indicators, and addresses any issues or disputes that may arise during the contract term. They also drive continuous improvement initiatives to enhance the efficiency and effectiveness of the procurement process.

About you

• Bachelor's degree in supply chain management, business administration, or a related field. A relevant certification would be an asset.
• Proven experience in procurement or a similar role, with a strong understanding of Professional Services.
• In-depth knowledge of procurement principles, practices, and strategies.
• Strong negotiation and contract management skills, with the ability to build and maintain relationships with suppliers and stakeholders.
• Excellent organisational and time management abilities, with a keen eye for details.
• Proficient in using procurement software and tools to streamline processes and generate reports.
• Effective communication and interpersonal skills, with the ability to collaborate with cross-functional teams.
• Familiarity with ethical sourcing and sustainable procurement practices is preferred.
• Knowledge and experience of any procurement sourcing tool is a plus.
• Travel Management Experience is desirable

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

Field Sales & Training Manager - Nordic Region

Based in Sweden

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the Role

The Field Sales & Training manager role is responsible for leading a defined area of stores to deliver retail and service expectations through inspirational leadership, commercial acumen, striving for excellence, creating a Charlotte Tilbury culture, and delivering against profit objectives.

We are looking for someone with previous experience working in a retail management or training role, be a passionate people manager and influencer, highly numerate, target-driven, commercially savvy, and excited about working in the beauty industry.

As a Field Sales and Training Manager, you will

Lead Commercial Leadership of the Area

• Own retail forecasts and performance for the area
• Identify and execute opportunities to drive brand awareness, performance and market share within the area
• Build and maintain strong relationships with Operational Marketing, Commercial, and Store Leaders to unlock opportunities for Charlotte Tilbury
• Set standards across the estate for executional excellence, supporting the development of processes and working cross-functionally to improve brand presentation and NPD moments in store
• Work with the commercial team to shape the P&L of the region, from driving retail performance, to availability, through to investment choices, to deliver the best possible return on investment

Build High-Performing Teams to Achieve Retail and Service Expectations

• Identify and recruit industry-leading talent; working collaboratively with Recruitment, Store Leadership, and talent pooling to minimise time to hire

• Set clear and consistent direction which reflects business-wide priorities, and the local requirements of the region; follow-up to ensure delivery against expectations set
• Motivate and inspire the team to deliver and exceed their targets and KPIs
• Maintain a regular skill scan of the team to identify high potential and performance challenges; implement development and improvement plans as appropriate
• Define a training and development plan for the area to achieve retail expectations, covering:
• Accelerating high potential/high performance individuals using the development pathway and certification process
• Managing and addressing under performance
• Succession planning for the area
• Use appraisal process to formally evaluate performance, set objectives, and identify training needs across the region
• Ensure clear succession plan within the region
• Develop a great team culture in the area

Maintain Service Excellence Across Unstaffed Distribution

• Create and lead the service strategy across the area
• Champion the needs and expectations of the customer across the area, setting and coaching to exceptional levels of customer service within Charlotte Tilbury and retailer-owned teams
• Run inspirational events and masterclasses to build Charlotte Tilbury brand awareness across the area and gain engagement from retailer-owned staff
• Lead the effective and inspirational delivery of defined training material across:
• New starter training – Charlotte’s Magic Academy for all team
• Operational business management – to develop management team in region
• All new launch NPD trainings for all team members
• Set and monitor KPIs to measure the impact of training delivered, providing feedback to the relevant global and local functions to ensure the continual improvement of the training provided and learning outcomes

Reporting Relationships:

• Reporting to the Regional Sales Manager, Northern Europe

Some attributes we are looking for:

• Fluent English and fluent local language Swedish; additional languages advantageous
• Must be able to travel within the Nordic region.
• Previous experience in a similar field management or multi-site role, with proven experience of building talent and managing P&Ls
• Strong people focus; passionate about developing teams

• Target-focused and results-driven
• Excellent numerical and analytical skills
• Effective communicator, both written and verbal
• Excellent presentation skills and classroom delivery
• Personable and approachable; able to build rapport quickly
• Self-starter; able to motivate oneself and others
• Ability to influence others
• Comfortable working in ambiguity
• Solution-oriented
• Structured and organised
• Ability to manage multiple priorities and adapt to changing priorities
• Team spirited

Why join us?

• You can only be the best when you are set up to succeed – not only do we offer on the job training. We offer you the opportunity to attend Charlotte’s Magic Academy – where dreams are truly made. Combining art, commerce and Charlotte’s own values. You will feel truly empowered to live the magic in your role.
• Opportunities to disrupt processes (in a positive way!) and have your voice truly heard.
• The opportunity to be part of a company where we celebrate our achievements, and you are included. With a real scope for growth and progression to support your own development.
• You receive exclusive launches of our incredible products before anyone else – not only that you even receive a full Charlotte Tilbury look once you pass your probation. (That is right all the products from one of our iconic looks)
• We also offer an incredible staff discount & generous gifting.
• 25 days holiday plus birthday day off

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

As Social Community Coordinator and Customer Care Advisor, you will have exceptional customer service skills, experience and interest working within social media platforms, a professional work ethic, and a willingness to go above and beyond to achieve performance. Our ideal candidate has exceptional oral and written communication skills and is able to respond and develop engaging & unique response content. Previous experience working across social media platforms such as YouTube, Instagram, Facebook, and Twitter is a massive plus. Prior experience working with a social media scheduling tool would also be beneficial.

You should be a ‘people person’ with great people skills and the ability to effectively moderate online and offline conversations within our community. Ultimately, you should be excited to act and communicate with followers as the face and voice of our brand and manage all community conversations. You will be responsible for the development of best-in-class tone of voice. This role requires the advisor to have knowledge of the brand and product offering, and to offer exceptional advice and consultation to customers and the social community.

Please note:

This is a maternity cover FTC role.

This role will operate on two different shift patterns, rotating weekly:

• Early: 8:00 am – 4:30 pm
• Core: 9:30 am – 6:00 pm

• You will also be required to work 1 in 6 weekends, on a core shift.

Who you will work with

• You will be reporting directly into the Customer Care Team Leader, but will also be working closely with our Social Community Lead.

As a Social Community Coordinator & Customer Care Advisor you will

Social Media:

• Reply & engage with our members on our Social Media channels including Facebook pages, Twitter, Instagram, YouTube and Tik Tok.
• Work within our social media scheduling tools Sprinklr and Dash Hudson to reply to customers and compile analytics to identify successes and possible opportunities for development.
• Meet KPIs such as average response time and customer response percentage.
• Coordinate with the Social Media and Marketing to ensure tone of voice and brand consistency across community communications.
• Work cross-functionally with other departments including Product Marketing, Education and Sales to stay up to date on new product releases and features.
• Build relationships with customers, potential customers and industry professionals.
• Stay updated with digital technology and social media trends.
• Advocate for our members by tracking trends and feedback, backed by data, to present to relevant teams to continually improve our customer experience.
• Exercise discretion when encountering urgent or escalated issues and reporting as appropriate.
• Keep an ear to the ground, think of new and engaging ways to promote CT and our genius products.
• Ensure all inquiries are resolved effectively and in a timely manner.
• Provide product information and offer order assistance to help the ecommerce department achieve sales goals.
• Work toward daily individual and team goals.
• Process daily website orders and backorders via our in house systems.
• Process returns stock, issuing appropriate refund/credit note and notifying the customer within 48 hours of receipt of goods.
• Serve as the brand’s “front lines” for any product or brand related issues, escalating as appropriate to help mitigate any potential wider service issues.
• Liaise directly with our warehouse to resolve any web order delivery questions, monitoring the warehouse email alias to ensure timely responses.

Customer Service:

• Communicate with customers courteously and efficiently by email and telephone.
• Ensure all inquiries are resolved effectively and in a timely manner.
• Provide product information and offer order assistance to help the ecommerce department achieve sales goals.
• Work toward daily individual and team goals.
• Process daily website orders and backorders via our in-house systems.
• Process returns stock, issuing appropriate refund/credit note and notifying the customer within 48 hours of receipt of goods.
• Serve as the brand’s “front lines” for any product or brand related issues, escalating as appropriate to help mitigate any potential wider service issues.
• Liaise directly with our warehouse to resolve any web order delivery questions, monitoring the warehouse email alias to ensure timely responses.

About you

• The ideal candidate will have operated within a similar role with minimum 2 years of experience.
• Past work experience as a community manager (ideally for an e-commerce brand) a plus.
• Passionate about social media and experience working across a variety of brand platforms.
• Excellent verbal and written communication skills with confidence in your editorial capabilities.
• Customer-centric, resilient, and passionate about service and systems and fixated on improving the customer experience.
• Strong people skills, proactive and self-motivated in responding to customers and followers.
• Ability to identify and track relevant community/customer service and engagement metrics with a knowledge of online marketing and how to interpret website traffic.
• Data-driven and detail-obsessed with strong problem-solving abilities.
• A bachelor’s degree in communications or other relevant field.
• Strong interest in the beauty industry and a love for all things makeup!
• Keen attention to detail and an ability to multi-task.
• Knowledge of Netsuite, Zendesk, Sprinklr and Dash Hudson.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a #dreaamteam are key. Even though we have requirements our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Even if you don’t tick all the boxes – Apply anyway!

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

About Charlotte Tilbury Beauty

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

Charlotte Tilbury Beauty is looking for a lawyer with experience in commercial contracts to join our award winning in-house Legal team as Legal Counsel.  This is a new role for the team and you will be based within the Global Legal Team based in London. 

Your role will predominantly focus on marketing and consumer, but you will also be expected to pick up some general commercial work. You will be responsible for reviewing, negotiating and drafting the following types of contracts: creative services and PR agency agreements, influencer and talent agreements, sponsorship contracts, IP licence agreements, and endorsement deals. You may also be asked to support on retail and distribution contracts. You will support in advising our Global and Regional Marketing teams and Creative Agency on marketing copy and campaign compliance, prize promotions, direct marketing, consumer law, trademarks and copyright and CAP/BCAP Codes compliance, and with supervision, review and approve Global product packaging and creative campaigns. You will also be expected to deliver regular training sessions to the business and have a genuine interest in developing legal knowledge within the business.

Who you will work with

• The role will report directly to the Senior Legal Counsel - Consumer, Marketing & Advertising, and you will be expected to support the supervision and development of a trainee solicitor and team paralegal in relation to marketing and commercial work.

About you

• Excellent knowledge of commercial and contract law.  
• Experience in marketing and consumer law (CAP/BCAP Code, ASA and DMCCA compliance) is strongly desirable.
• Experience drafting and negotiating a range of agreements for a UK and international business, including, influencer and talent agreements, sponsorship and event agreements, marketing and PR agency agreements, IP licence agreements
• Experience working in-house, ideally for a global brand and advising on multi-jurisdictional issues.
• 4 - 6 years post qualification experience
• Solid training and qualification from a leading City or national law firm
• In-house experience is essential. Experience in beauty, luxury or FMCG desirable.
• Attention to detail is critical.
• Highly effective communicator (written and oral) at all levels
• Ability to be persuasive and interact effectively with the business, remain calm and work under pressure.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a #dreaamteam are key. Even though we have requirements our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated. Even if you don’t tick all the boxes – Apply anyway!

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

The role will report directly to the Chief Legal Officer and be the global business lead for all matters relating to risk, compliance, insurance and business ethics.  You will be the global primary advisor to the business and support the Chief Legal Officer with running and managing the Risk Management Committee, Governance & Compliance Committee and ensuring internal frameworks, models and policies are rolled out and embedded. You will also be responsible for the global Charlotte Tilbury insurance portfolio liaising regularly with global brokers and underwriters and managing insurance notifications and claims. You will all support with day-to-day queries relating to the above matters.

You will work regularly with key stakeholders across the globe to deliver the businesses compliance model, which will include regular engagement with the Compliance Team at Puig SL.

The Head of Compliance & Risk Management will be expected to foster and sustain effective and collaborative relationships as a business partner to key stakeholders across the globe and in all offices. You will be a key partner to senior stakeholders to ensure global compliance.

You will need to be a self-starter with the ability to work independently and at pace, demonstrating a commercial and practical approach in dealing with a variety of issues across multiple geographical locations and legal systems. Personable, approachable and with excellent communication skills, you must be a team player who can build successful relationships with colleagues and challenge and influence across all levels within the business.

Who you will work with

You will report into the Chief Legal Officer.

Responsibilities

Risk

• Own and manage the global risk register.  Chair the quarterly Risk Management Committee’s (supported by the Chief Legal Officer) and suggest risk mitigation actions and strategies and management of such risks.
• Proactively identify opportunities to improve overall risk monitoring, mitigation and management.
• Act as a strategic business partner to the Global Leadership Team and culture an ethos of engagement and empowerment with risk management.

Compliance

• Be responsible for and Chair the Charlotte Tilbury Governance & Compliance Committee, ensuring the successful launch and embedding of the group’s global compliance model, including working with Archer.
• Shaping the vision and direction for the compliance model and proactively identify opportunities to improve overall compliance performance.
• Support the business teams with new market launches and supporting integration of the compliance and risk program in new territories and new market / Head Office launches.
• Provide training to the business on the areas of responsibility and compliance, as needed including presenting to new joiners to embed a culture of compliance from day one.
• Support the business in the creation and maintenance of global policies and procedures to ensure compliance with laws, regulations and industry codes.

Ethics

• Promote and manage including any reports / disclosures of the group’s Reporting Channel and Protect the Magic / Speak Up culture.
• Manage and maintain the businesses conflicts of interest register and annual renewal of disclosures.
• Ensure global compliance with the group’s Ethical Code.

Insurance

• Maintain and manage the group’s global insurance programme.  Building a day-to-day working relationship with the group’s global insurance brokers to handle insurance queries and claims.
• Pro-actively handle the group’s annual insurance renewal.
• Support the business in managing risk by working with underwriters to embed risk mitigation strategies.

Working at Charlotte Tilbury Beauty

• Hybrid: Head Office Central London (3 days a week office based, 2 days per week work from home)
• Charlotte Tilbury Beauty is a dynamic and fun place to work.  As a result, the business drivers can change regularly and you will be expected to work at a demanding and efficient pace.
• Whilst the Headquarters for Charlotte Tilbury Beauty are based in London, you would work daily with Charlotte Tilbury teams across the globe in New York, Hong Kong, Singapore, South Korea, Mexico and Shanghai and liaise regularly with Puig SL, in Spain.

About you

•  Solid track record of working in / leading a compliance, internal control and/or risk / governance department.
• Prior experience in retail or FMCG / large corporate.
• Leading a compliance or risk management function and accountability in leading the department.
• Highly effective communicator at all levels.  Excellent communication skills both written and oral, ability to communicate with global business partners in different time zones and with countries where English is often not the first language.
• Capability to adapt to changing priorities inline with business and organisational needs.
• High levels of professional resilience and flexibility and an ability to self-start and maintain momentum on multiple projects, across multiple jurisdictions and workstreams.
• Proactive problem solver that leads by example and models behaviours that are consistent with company values.
• Collaborative and commercially minded, ensuring decisions are made with in-depth understanding and interpretation of procedures and business practices to achieve complex results.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

 At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role

As Senior Legal Counsel for Charlotte Tilbury Beauty you will report directly to the Director of Legal (Commercial & IP) and have responsibility for advising our international business on legal and regulatory matters.  You will be expected to support the Director of Legal (Commercial & IP) and the wider Legal Team in the day-to-day running of the Legal Department, delivering to the global business the very highest standards of legal advice and regulatory compliance whilst supporting the business with its international growth.

You will be the primary advisor to a number of international General Managers to support market expansion and new marketing launches.  This will include working on new retail and distribution agreements, leases and a wide range of commercial contracts such as store design, marketing and PR agreements etc. You will take the lead on any new company incorporations required by the Charlotte Tilbury Beauty group globally, working closely with colleagues in Finance, Tax and Commercial.  You will also be required to directly support the Chief Legal Officer, at times, with discrete corporate matters and projects. Candidates should note that day-to-day company secretarial work is managed by the team’s Head of Governance and Company Secretarial.

The role would suit candidates with experience of both corporate and commercial work, coming straight from a leading national or international law firm.  However, experience of working in-house for an international retail business is highly desirable.  You will have at least eight years’ post qualification experience and have trained at a leading national private practice or international firm. You will need to be a self-starter with the ability to work independently and at pace, demonstrating a commercial and practical approach in dealing with a variety of legal issues across multiple geographical locations and legal systems. Personable, approachable and with excellent communication skills, you must build successful relationships with colleagues and challenge and influence across all levels within the business.  

Who you will work with

You will report into the Director of Legal – Commercial & IP

About you

• Excellent knowledge of commercial and contract law.
• Excellent knowledge and experience in corporate law including advising in corporate and tax structuring, shareholder matters, corporate governance and managing company incorporations in different countries across the globe.
• Experience handling and advising on anti-trust issues in a retail business would be desirable.
• Experience of working for a global brand and advising on multi-jurisdictional issues would also be highly desirable.
• Experience handling retail leases would be desirable noting that any real estate work would be supported by external counsel.
• 8 years post qualification experience
• Solid training and qualifications from a leading national or international law firm
• In-house experience is highly desirable but not critical
• Attention to detail is critical
• Highly effective communicator (written and oral) at all levels
• Ability to be persuasive and interact effectively with teams and stakeholders in varying time zones (i.e., UK, Europe, US, Asia) across the business with a can-do attitude.

Working Environment

• Office based: Central London (hybrid working, office based for 3 days per week).
• Charlotte Tilbury is a dynamic and fun place to work.  As a result, the business drivers can change regularly and you will be expected to work at a demanding and efficient pace.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

 At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job

About Charlotte Tilbury Beauty
Founded by British makeup artist and beauty entrepreneur Charlotte Tilbury MBE in 2013, Charlotte Tilbury Beauty has revolutionised the face of the global beauty industry by de-coding makeup applications for everyone, everywhere, with an easy-to-use, easy-to-choose, easy-to-gift range. Today, Charlotte Tilbury Beauty continues to break records across countries, channels, and categories and to scale at pace.

Over the last 10 years, Charlotte Tilbury Beauty has experienced exceptional growth and is one of the most talked about brands in the beauty industry and beyond. It has become a global sensation across 50 markets (and growing), with over 2,300 employees globally who are part of the Dream Team making the magic happen.

Today, Charlotte Tilbury Beauty is a truly global business, delivering market-leading growth, innovative retail and product launches fuelled by industry-leading tech — all with an internal culture of embracing challenges, disruptive thinking, winning together, and sharing the magic. The energy behind the bran­d is infectious, and as we grow, we are always looking for extraordinary talent who want to be part of this our success and help drive our limitless ambitions.

About the role
We are looking for a dynamic individual who has appropriate store design and visual merchandising procurement experience, to meet the needs of a fast-paced environment, ideally from within a digitally mature industry or heavy presence online retailer.

The individual will have a global remit in strategic sourcing and cost reduction across both Store Design and Visual Merchandising.

Key areas across Store Design and Visual Merchandising include but are not limited to; global manufacturing of bespoke furniture for our own stores, concessions and distributors. Sourcing and managing a network of general contracting and installation providers as well as manufacturing providers of both permanent and semi-permanent fixtures.

The candidate may also need to project manage some ad-hoc support that will not necessarily fall directly in this category.

Taking a lead role in sourcing a preferred global supplier network, managing supplier performance, quantity and quality goods and services whilst managing a robust supplier relationship management strategy.

The expectation is that the candidate will lead cost saving initiatives in partnership our other SD/VM Category Manager to develop this category and lead on new strategic projects with both global and regional teams.

As a Global Procurement Manager you will

• Leading the sourcing, negotiation and general contract life-cycle management of various activities both in store design and visual merchandising categories.
• Contribute to cross-functional initiatives and projects, aimed at driving overall business success through strategic procurement practices.
• Identify and qualify new suppliers, as well as managing relationships and performance with existing suppliers to ensure high-quality and cost-effectiveness.
• Collaborate with internal stakeholders to understand their requirements and support them on tactical and strategic projects
• Monitor market trends, conduct supplier assessments, and implement cost-saving initiatives to continuously improve procurement processes and results.
• Spend Mapping analysis of all indirect spend, provide analysis and cost saving opportunities
• Managing ESG initiatives with suppliers, including Ecovadis audit and improvement actions.
• Management and updating of contract database including mapping renewal dates.
• Work closely on digital and tech sourcing searches and quotation management.
• Manage full RFI/RFP process, including collation of responses and score carding with appropriate analysis provided and project management.
• Organising QBR supplier reviews across key suppliers, including annual meeting plans. Responsible for following through improvement actions and KPI management.
• Rebate management tracking and regular liaison with finance team to ensure accurate accruals and ready availability of audit information.
• Take ownership of cost initiative projects both individually and also in partnership with the other SD/VM Category Manager, and in accordance with Procurement Director’s expected annual savings targets.
• Set Up and deliver ongoing indirect material/services supply base credit monitoring and proactive feedback to Procurement team of any critical profile changes, using D&B tracker system.

About you

• Learning Curve - Capability to quickly take on board and disseminate new data/info quickly and communicate to team effectively.
• Attention to Detail – Able to work at an extremely fast pace, without making unchecked errors across a wide range of projects at the same time.
• Conflicting Priorities - Ability to commit to and deliver against deadlines agreed, where there will be multiple priorities to consider and manage.
• Project Management skills – Must be conversant with both sourcing tenders/RFP processes.
• Commercial acumen - Role holder must have strong negotiation skills, and to develop relationships with their suppliers and stakeholders alike.
• Autonomy – Must be able to take responsibility for own resource time, prioritising work according to demands of the PM taking ownership of delivery, with minimal direct support.
• Knowledge of Store Design and Visual Merchandising category, relevant supplier capabilities and competitor activity.
• Previous negotiation experience in SD/VM buying.

Charlotte Tilbury is a fast-paced and dynamic environment where nimble mindsets, striving to deliver the best and wanting to be part of a global #dreaamteam are key. Even though we have requirements, our experience and background are just a guide, we still love to welcome applicants with more or less experience stated, provided necessary skills can be demonstrated.

Why join us?

• Be a part of this values driven, high growth, magical journey with an ultimate vision to empower everyone, everywhere to be the best version of themselves
• We’re a hybrid model with flexibility, allowing you to work how best suits you
• 25 days holiday (plus bank holidays) with an additional day to celebrate your birthday
• Inclusive parental leave policy that supports all parents and carers throughout their parenting and caring journey
• Financial security and planning with our pension and life assurance for all
• Wellness and social benefits including Medicash, Employee Assist Programs and regular social connects with colleagues
• Bring your fury friend to work with you on our allocated dog friendly days and spaces
• And not to forget our generous product discount and gifting!

At Charlotte Tilbury Beauty, our mission is to empower everybody in the world to be the most beautiful version of themselves. We celebrate and support this by encouraging and hiring people with diverse backgrounds, cultures, voices, beliefs, and perspectives into our growing global workforce. By doing so, we better serve our communities, customers, employees - and the candidates that take part in our recruitment process.

If you want to learn more about life at Charlotte Tilbury Beauty please follow ourLinkedIn page!

See more jobs at Charlotte Tilbury

Apply for this job