Founded in 1953, Christopherson is the independently owned premier agency for business travel. We believe in connecting people, places, and potential.

Business travel is about more than flights and hotel reservations. It’s about connecting. Our mission is to enable the valuable connections that help organizations succeed and grow while contributing to a world where innovation thrives, and positive change becomes a reality. Christopherson leverages technology to provide a seamless, innovative, and cost-effective travel experience for its clients and customers.

Headquartered in Salt Lake City, Utah, we have nearly 300 team members in 30 states and 20 client-dedicated on-site locations. As a certified, woman-owned corporation, we support the business travel needs of more than 1,000 companies and organizations throughout the United States.

About the role

We are building a product-driven and customer-obsessed culture at Christopherson as we launch our new Andavo platform and brand. This position is an opportunity to help shape the direction of products used by thousands of our clients and innovate new standards broadly adopted by a large and growing industry.

We are seeking a Senior Product/UX Designer with 6+ years of experience. You'll work on creating designs that meet customer & business needs while collaborating with cross-functional teams from ideation through launch. Your portfolio showcases big, campaignable thinking, dedication to the craft, and an understanding of user experience research. You are a customer-focused and detail-oriented self-starter with excellent communication skills.

Responsibilities

• Drive creative solutions from start to finish
• Be organized and show attention to detail in all work
• Be the voice of the customer and dive deep on user research
• Take ownership of the product area and help define & measure success
• Collaborate with teams across the organization on projects
• Articulate, present, and defend design strategy and execution to executive leadership
• Work with PMs (Product Management) to translate requirements into designs and delightful experiences
• Work with client services and user experience research teams to understand client and end user needs, adoption, and satisfaction
• Network across the org and find new opportunities for design to improve the business
• Self-starter who is a customer-obsessed, detail-oriented, and enthusiastic team player
  
  

• Bachelor's degree in design or related field

• 6+ years of product design experience

• Proficiency in Sketch, Adobe Creative Suite, and Figma

• Familiarity with modern design library execution

• Strong portfolio with a deep understanding of user-centered design

• Experience with web and mobile design and responsive design principles

• Strong understanding user experience research and methods

• Excellent written and verbal communication skills

• Ability to work well in a fast-paced, collaborative environment

• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Family Leave (Maternity, Paternity)
• Short Term & Long Term Disability
• Training & Development
• Work From Home
• Free Food & Snacks
• Wellness Resources
• Stock Option Plan

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Are you interested in an exciting career as a Travel Advisor?

We are seeking candidates who are interested in joining our team at Christopherson Business Travel, a renowned leader in travel management worldwide.

We're always on the lookout for passionate individuals who are eager to make a difference in the world of travel management. We value talent, dedication, and a commitment to excellence, and we can't wait to welcome exceptional individuals like you to our team.

*Please note this is an evergreen posting that is actively accepting applications for a start date in the coming months*

Responsibilities

• Responsible for ticketing and support with high accuracy
• Interpret and enforce various client travel policies when making reservations
• Support business travelers across a wide variety of client accounts
• Familiarity and understanding of the transactional fulfillment process from all perspectives; including GDS, mid-office and back-office systems, airlines, and suppliers
• Working knowledge of industry and agency accounting

• Ability to be available for 4 weeks of training to be done during regular business hours
• Interest in weekday shifts (7AM-7PM MTN M-F) or After Hours Shifts (2PM-12AM MTN M-F, 7A-7PM S&S)
• 3-5 years of multi-GDS experience
• Proficiency in Spanish is a plus
• Exceptional problem-solving skills
• Comfortable with booking complex travel itineraries including:
• Split tickets
• Multiple segments
• Exchanges (including partial exchanges)
• Complex international routes
• Manual pricing/ticketing when necessary
• Customer-centric phone skills, active listening, and issue resolution
• Ability to work independently and make decisions autonomously
• Excellent customer service skills, including guiding customers through difficult scenarios in a consultative manner
• Strong technical proficiency
• Works well under pressure and with time constraints, maintaining composure and high resilience

Standard Shift Hours:

Day shift advisors can be scheduled from 7AM-7PM MTN Monday-Friday, with weeknight and weekend shifts available. Schedules are not assigned until after training and no shifts will be guaranteed.

• Medical and prescription drug coverage
• Health savings account (HSA) with company contribution
• Dental coverage
• Voluntary vision coverage
• Flexible spending account (FSA)
• 401 (k) retirement savings plan with company match
• PTO and Holidays

Salary Range:$23-30 per hour

The salary range for this role may vary above or below the posted range and is determined by several factors that may include but are not limited to interdepartmental equity, candidate experience, skills, education and training, location, licenses, and certifications or needs of the organization. Full time roles will also qualify for our total benefits package offered by Christopherson Business Travel.

*NOT Open to employees in the following states: AK, AR, CT, DE, DC, IA, KY, ME, MD, MA, MN, MT, NE, NH, NJ, NM, NY, ND, OK, OR, PR, RI, SD, VT, VA, WV, WY

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