Job Description

Role Purpose:

A Partner is fully responsible for the development and introduction of new business to Cielo and the delivery of the business through a team of researchers.

Work Location:Buenos Aires, Argentina
Work Arrangement:Remote
Work Schedule:Full-time

Qualifications

Key Experience/Skills:

• Demonstrable Track Record in winning and delivering retained search assignments.

• Sophisticated networking/sales skills.

• Deep subject matter expertise in one or more industry sectors.

• 10+ years’ experience of delivering to revenue targets.

• Considerable experience of senior stakeholder and client relationship management, including directing project teams.

• Experience in research driven executive search environment.

• Writing insightful profiles and reports.

• Working within tight timescales and high demand clients or environments.

• Strong external networks and understanding of best practice.

• Able to quickly robust relationships based on trust and confidence – with a proven track record in delivering results that benefit the customer’s business objectives.

• Effective project management skills.

• Proactively increases own knowledge and commercial awareness whilst keeping abreast of new innovations in attraction methodologies.

• Ability to produce and analyze data, identify opportunities and using data to drive decisions.

• Excellent problem-solving skills with the ability to analyze complex situations conceptually and provide workable solutions to a variety of stakeholders.

• Customer focused. High candidate & client focus, lateral thinker, problem solver, able to work independently with chance to use own initiative.

• Degree educated or equivalent.

• Fluency in written and spoken English is essential.

• Fluency in one other language is ideal but not essential.

• Good working knowledge of Microsoft Office.

•International experience is highly desirable.

Key Attributes:

• Strong influencer & negotiator.

• Strong Stakeholder management.

• Strong Communication skills.

• Commercial.

• Resilience.

• Prolific Networker.

• Creativity.

• Attention to Detail.

• Inclusive/Open Minded.

• Positive Attitude.

• Learning agility.

See more jobs at Cielo

Apply for this job

Job Description

The Recruiter is responsible for Service Excellence throughout the recruitment cycle. They act as a brand ambassador for the client, focused on delivering exceptional talent while providing proactive and timely communication on the status of the search. They serve as subject matter expert in talent acquisition and provide consultative direction and industry expertise to hiring leader.    

• Location Specifics: Remote
• Specific Needs: Preferably at least 5 years of experience in recruitment; stakeholder management
• Language Requirement: Native Language; English; French (Mandatory)
• Shift Schedule: Regular day shift
   

Responsibilities:   

Finding Candidates:

• Lead a detailed job scope meeting with the hiring leader to determine position specifications, providing relevant market data and recommendations on possible approaches to the search or candidate requirements.
• Review of candidates who have applied via the Applicant Tracking System (ATS).
• Evaluate candidate qualifications against position requirements and determine who to move forward in the recruitment process.
• Develop and manage recruitment marketing plans or sourcing plans to determine the most appropriate candidate sources that align to the search requirements.
• Source candidates via resume databases, search engine and networking sites using Boolean search language.
• Solicit and pursue referrals from business networks and/or internal referrals.
• Utilize Cielo’s proprietary software for mobile and email campaigning to talent communities.

Engaging Candidates:

• Use an appropriate mix of media to connect with talent communities (phone, email, social media, etc.).
• Articulate value proposition to candidates who are interested in the job opportunity.
• Prepare candidates for interviews, coaching them on logistical information, interview schedule, appropriate attire and overall expectations.
• Ensure candidates are provided with timely updates concerning the status of their applications and interviews.

Assessing Candidates:

• Draft and utilize phone interview templates appropriate to the job description.
• Use independent judgement to compare candidate phone interview notes and skills assessments with position requirements to determine if the candidate is a match for the role or a potential match for other open positions.
• Issue skills testing as needed and evaluate results (if process dictates).
• Review background and reference information (if process dictates).

Influencing the Hire:

• Keep candidates engaged throughout process, ensuring consistent communication on the status of the search.
• Partner with hiring leader to determine offer details, using market data and compensation guidelines to support recommendations.
• Articulate a job offer to candidate and drive for candidate acceptance, anticipating and negotiating counter-offers as appropriate.

Service Excellence:

• Strict adherence to all regulations (OFCCP and all other compliance standards set forth).
• Work to deliver a strong candidate slate, continuously building talent pipelines to ensure there are multiple qualified candidates in play at all times.
• Provide accurate and regular reporting of recruiting activities to the hiring leader and Cielo leadership to depict both metrics and efforts.
• Identify perceived difficulties with searches and research and recommend solutions to both internal and external stakeholders.
• Proactively and regularly communicate the status of each search to the hiring leader, providing a consultative approach with recommendations on how to move forward. 

Qualifications

Education:

• High school diploma required. Bachelor’s degree in business, management, human resources or related field is strongly preferred. 

Experience:

• Minimum of 8 or more years’ recruiting experience with demonstrated successes in a corporate, RPO or agency setting.
• Has supported hiring for engineers (chemical, mechanical and biotechnology)
• Language Requirement: Native Language; English; French is a plus
• Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools.

Functional/Technical Knowledge, Skills and Abilities Required:

• Proficient in Boolean search techniques for sourcing.
• Proficient in Microsoft Office, including Outlook, Word, Excel and PowerPoint.
• Knowledge of common Human Resources principles, practices and metrics related to talent acquisition.     

See more jobs at Cielo

Apply for this job

Job Description

The Reporting Analyst is responsible for metric reporting and analysis, billing and operational processes, as well as day-to-day inquiries.    

Responsibilities:

• Complete all required client reporting based on established service line agreement.
• Complete requirements for other metrics and reporting.
• Accept and complete all ad hoc reporting requests in a timely manner.
• Create and maintain billing templates.
• Develop audit process for monthly billing reconciliation.
• Provide consultative information to client services teams around process & workflows that impact reporting and billing.
• Analyze dashboards on weekly basis and provide key findings to Client Services Manager or Client Services Director.
• Monitor trends and make appropriate recommendations.
• Establish and utilize documented reporting policies that meet reporting and business goals of account leader.
• Reach out proactively to the client teams on a weekly basis to understand their reporting needs in the upcoming week.
• Facilitate ongoing discussions with client services leaders to eliminate non value-add reporting.
• Other duties as assigned. 

Qualifications

Education:

• Bachelor’s degree strongly preferred Experience.

Relevant Experience:

• Minimum of 2 years of experience in RPO/Recruitment and Reporting.

Functional/Technical Knowledge, Skills and Abilities Required:

• Demonstrated proficiency with the Microsoft Office suite, including Outlook and Excel.
• Strong proficiency in Applicant Tracking Systems (ATS) and reporting capabilities.
• Basic analytical skills with the ability to assess and present key data.   

See more jobs at Cielo

Apply for this job

Job Description

The Delivery Lead - Candidate Generation is responsible for managing a team of sourcers and overseeing the entire candidate generation process. This role involves developing and implementing effective sourcing strategies, building strong client relationships, and driving efficiencies within the organization. This role is ideal for a strategic and innovative leader who is passionate about talent acquisition and driving organizational success through effective candidate generation.

• The position is remote for candidates based in HU only.
• Specifics- Preferably RPO experience.
• Language requirement – Native Hungarian and Fluent English required.

Duties and Responsibilities:

• Interview, hire, coach, lead, and develop a team of sourcers, managing their workflow and delegating job assignments.
• Cultivate strong relationships with client teams and serve as the expert in all areas of sourcing talent, focusing on performance and return on investment.
• Develop and implement effective sourcing strategies that align with business priorities, continuously discovering and evaluating innovative sourcing technology and tools.
• Proactively build qualified talent pipelines to meet growing business demands through innovative methods.
• Responsible for implementing new processes and practices to support strategic sourcing and drive efficiencies within the organization.
• Develop formal recruiting strategic plans and analytics to evaluate the team’s progress and achievements.
• Provide recruiting expertise by staying abreast of industry trends, emerging technology, sourcing tools, and best practices.
• Other duties as assigned.

Supervisory Responsibilities   

The Delivery Lead – Candidate Generation will lead a team of (Specialized) Talent Sourcers and Senior Talent Consultants, providing guidance, conducting performance reviews, and supporting professional growth.

Qualifications

Position Requirements

Education:

• Bachelor’s Degree in a related business discipline or the equivalent combination of education, professional training, or work experience.

Experience:

• 2 years’ experience in a managerial role within a sourcing or recruiting environment.
• Strong leadership skills with the ability to develop and manage a team.
• Expertise in developing and implementing sourcing strategies.
• Ability to build and maintain talent pipelines.
• Strong analytical skills to evaluate team performance and develop strategic plans.

Exposure:

• Experience using complex Boolean strings, Chrome extensions, and social mining sourcing techniques.
• Strong ATS/CRM/Technical skills with the ability to utilize technology to increase productivity and achieve results.
• Excellent relationship-building and communication skills.
• Knowledge of innovative sourcing technology and tools.
• Up-to-date with industry trends and best practices in sourcing and recruiting.

See more jobs at Cielo

Apply for this job

Job Description

The Client Operations Manager is responsible for increasing client satisfaction and service by reviewing various service delivery metrics and team processes to drive process improvement changes. As a member of the Cielo client services leadership team, the Client Operations Manager will focus on helping their team and leaders deliver business-changing insights and build and maintain progressive and cutting-edge talent acquisition solutions.  

Work Location:Germany
Work Arrangement:remote
Work Schedule:standard office hours
Specific requirements:German language required, ideal candidate comes from RPO or Staffing industry

Duties and Responsibilities                                                                                                

Key deliverables:

- Hardwiring, driving best practices, assisting in stabilization, optimization of accounts/key role, drive and understand delivery analytics for efficiency. The role focus includes delivery standards and journey mapping activities.

- Consult with client service leaders to ensure flexibility, scalability and effective allocation of resources across the portfolio.

- Review trends and opportunities, determine variability and business impact, and develop recommendations and/or alternatives by applying structured analysis of various types of data.

- Partner with shared services to mitigate disruptions ensuring seamless execution on agreed upon terms.

- Develop and track productivity metrics to ensure the team meets Service Level Agreements (SLA).

- Help set & monitor fill goals

- Assist w/ ensure teams are forecasting appropriately.

- Manage the process and technology effectiveness ensuring a consistent client and candidate experience.

- Analyze and troubleshoot operational issues for processes and develop action plans to remedy.

- Lead change management initiatives when new process and procedures are launched.

- Coordinate projects, develop programs and implement initiatives to enhance experience.

- Communication of progress, risks, expectations, timelines, milestones and other key project metrics to Service Delivery leaders and team members.

- Use deep subject matter expertise to hardwire new resources and ways of working consistently through the organization.

- Drive best practice sharing and adoption of operational excellence.

- Lead the development and delivery of training as support for teams to increase operational efficiency, compliance, service and overall client satisfaction.

- Other duties as assigned.

Qualifications

Education:

- Bachelor’s degree required.

Experience: 

- Minimum of five years of experience in talent solutions or operational excellence required. 

Functional/Technical Knowledge, Skills and Abilities Required:

- Analytical and problem-solving skills with lens to Return on Investment (ROI).

- Ability to establish trends/opportunities, determine variability and business impact and develop recommendations/alternatives by applying structured analysis of various types of data.

- Experience with action planning and execution of action planning: measure effectiveness of models and process, tailor updates/amendments based on portfolio/client needs.

- Ability to plan and manage multiple initiatives simultaneously, formulate and execute individualized plans for client success concurrently.

- Concentrated understanding of continuous process improvement methodology and has implemented process improvement initiatives in the past.

- Experience using recruitment technologies such as Applicant Tracking Systems (ATS) and social media tools. - Proficiency with Microsoft Suite (Excel, Word, PowerPoint, Outlook, Visio).

See more jobs at Cielo

Apply for this job

Job Description

As a Creative Director on the Brand Team, you will be part of a growing creative department looking to create unique, ownable and strategic employer brand campaigns to help our clients stand out in a competitive talent market. You will have the opportunity to conceptualize creative solutions that can elevate our client’s communication and mentor junior staff to help deliver high quality creative work. We are looking to hire a person with strong background in Copywriting or Design.

Duties and Responsibilities

• Develop and reinforce vision of values of the organization as it applies to creative development, output and goals.
• Responsible for mentorship and staff development.
• Oversees and is able to execute creative projects from concept through execution.
• Prepare creative proposals and able to deliver a project on budget and on time.
• Present ideas to evolve client’s employer brand identity to match global design trends.
• Understanding of digital and social media best practice across multiple channels.
• Collaborate with colleagues, vendors and business partners on materials design and execution.
• Interact with Copywriters and other Creative Directors to develop creative executions of assigned projects.
• Possess solid understanding of the market dynamics of assigned projects.
• Work closely with Brand team to schedule and monitor all projects.
• Independently manage time to meet deadlines.
• People manager with 2 immediate direct reports
• Responsible for creative thought leadership to the organization.
• Partners with account service regularly to understand and strategize on client’s objectives.
• Advise account service on creative recommendations.
• Demonstrated ability to manage complex timelines and deliverables and articulate and adapt client creative needs.
• Other duties as assigned.

Qualifications

Position Requirements

Education:

-Bachelor’s degree required or related experience.

Experience:

-Minimum of eight to ten years of professional graphic design experience.

Exposure:

-Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint).

-Excellent written and verbal communication skills.

-Exceptional expertise with Adobe Suite (InDesign, Photoshop, Illustrator, Acrobat, knowing After Effects is a plus).

-Mastered composition techniques (multiple elements and interactive pieces) in producing polished final pieces (i.e., attention to detail).

-Understanding and working knowledge of animations and development of animations for social and websites.

-Demonstrated complete understanding of: color theory and color relationships, typography, perspective and space relationships, page composition and grid structures.

-Print production process, knowledge of production techniques

-Web design and production of digital elements.

-Dynamic presentation skills.

This is a remote position based out of the UK for a fluent English speaker, it requires local traveling (20% of the time), the working hours are slightly adjusted to accommodate interaction with senior leaders based who are based in the US. 

See more jobs at Cielo

Apply for this job

Job Description

The Content Strategist will develop and lead content strategy to be delivered through a multi-channel communication approach, drive content strategy through ideation, execution and optimization. Content strategy will support the overarching employer brand and talent marketing solutions which enables client teams to drive direct hiring, enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand.

The ContentStrategist will partner closely with our Creative Team on design and messaging strategy and Digital Team on content solutions across a client’s website. Additionally, the role will handle a portfolio of accounts and oversee performance to optimize both content and channel plan. The key result areas for this position are: delighting internal and external customers leading to new revenue opportunities, progressive solutions delivered to exceptional standards, and service expansion from existing clients and P&L target achievement. This is a key role to drive brand engagement solutions across global clients.

Duties and Responsibilities

Solutions: Knowledge

• Deep knowledge of employer brand, recruitment marketing and employee communications. Expert at measuring and maximize marketing ROI.
• Self-sufficient in scoping, converting and delivering all aspects of content across social media, websites and other types of content projects. Full accountability for commercial, service and reputational excellence.
• Lead and integrate new IP, services and products into Cielo.
• Create and lead on the development and delivery of multi channel content strategies based on the clients’ needs.
• Create, design, and launch a content marketing strategy and solutions as an extension of existing client offerings.

Customer: Growth and Optimization

• Partner with Brand Strategy Directors to identify, development and deliver a sophisticated multi channel content strategy. This will include the development of a content strategy presentation deck, with a multi-tiered solution across numerous digital channels.
• Own a client portfolio. Serve as a consultant to leaders of the client organizations and build senior-level relationships to advise and direct on brand solutions, facilitate thought leadership, and share best practices.
• High visibility and reputation with Cielo peer groups (CSM and CSD-level), leading to ongoing Client Development opportunities; sharing new products/services/case studies with account teams at QBRs or running a ‘stimulus session’
• Leader of Content proposition; write thought-leading blogs, speak at summits / events, leverage profile and network for new business opportunities.
• Work closely with the sales team to identify, train, and sell solutions and draw new internal client leads with current business.

Operations: Performance

• Support regional Capability team member in ensuring a sustainable operating model for content solutions in collaboration with regional business leaders.
• Ownership of content strategy delivery standards, management and governance within their portfolio.
• Operational excellence: Develop and optimize capability within the Brand Practice through operationalizing new products/services, training, reporting and continuous improvement.
• Providing insight to clients and internal stakeholders that turns marketing data into powerful stories and strategic recommendations.
• Provide strategic leadership, development, mentoring and coaching of designated staff; train them in your areas of subject matter expertise, ensure they understand core skills such as proposal writing, and also they that build skills of future brand practice leaders, such as owning the invoicing process, or updating our revenue trackers.

Qualifications

Education:

• Bachelor’s degree, required
• Master’s degree, preferred

Experience:

• 3-7+ years agency, employer brand, or relevant experience.
• Relevant marketing and digital vocational training, required
• Extensive experience in delivering content strategy for employer brand, marketing and communications programsrequired.
• Marketing agency, outsourcing or consulting experience preferred.
• Expertise in working with data to generate impressive insight and strategy.
• Extensive experience of client management and service delivery, preferably including resourcing and/or talent management.
• Previous P&L management experience preferred; forecasting, budgeting, invoicing management streams.

Exposure:

• Digitally curious and savvy.
• Excellent people skills

This vacancy can be worked remotely anywhere in the UK, however client site visits are occasionally required. 

Fluent English required.  

See more jobs at Cielo

Apply for this job

Job Description

The Brand and Digital Consultant will develop and implement talent brand, attraction and engagement solutions that enable clients to enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand. The key result areas for this position are talent marketing excellence, attraction and engagement activities and profitable delivery across new and existing clients.

Working within the Global Brand, Digital and Communications Practice this is a chance to be at the cutting edge of our industry.    

Responsibilities

- Develop commercially effective talent brand, digital and communications solution.

- Use Market and Talent intelligence to inform highly targeted talent marketing initiatives

- Partner with clients to develop briefs, then own the development and deployment of the solution

- Manage various Brand & Digital projects with delivery on time, on budget and delighting the client - Deliver core product/service revenues across new and existing clients.

- Measure and maximize ROI on all projects

- Service delivery, management & governance - Partner with internal stakeholders to support business development opportunities such as multi-national RPO deals  

Qualifications

Education:

- Bachelor’s degree strongly preferred in a related field. High school diploma or equivalent required.

Experience:

- Extensive experience in employer branding or recruitment marketing is required (either RPO/In-House or Brand/Recruitment Marketing Agency) Functional/Technical Knowledge.

Skills and Abilities Required:

- Strong understanding of talent marketing at least one key area is required, EVP/Employer brand strategy, advertising, social media, recruitment marketing technology

- Translate best practice into relevant, practical and effective solutions & products   

This position can be based remotely in the UK. 

English Language fluency is required for this position.

See more jobs at Cielo

Apply for this job

Job Description

The Content Manager will develop and lead content strategy to be delivered through a multi-channel communication approach, drive content strategy through ideation, execution and optimization. Content strategy will support the overarching employer brand and talent marketing solutions which enables client teams to drive direct hiring, enhance the quality of hire, ignite talent performance and maximize the value of the client’s employer brand.

The Content Manager will partner closely with our Creative Team on design and messaging strategy and Digital Team on content solutions across a client’s website. Additionally, the role will handle a portfolio of accounts and oversee performance to optimize both content and channel plan. The key result areas for this position are: delighting internal and external customers leading to new revenue opportunities, progressive solutions delivered to exceptional standards, and service expansion from existing clients and P&L target achievement. This is a key role to drive brand engagement solutions across global clients.

Duties and Responsibilities

Solutions: Knowledge

• Deep knowledge of employer brand, recruitment marketing and employee communications. Expert at measuring and maximize marketing ROI.
• Self-sufficient in scoping, converting and delivering all aspects of content across social media, websites and other types of content projects. Full accountability for commercial, service and reputational excellence.
• Lead and integrate new IP, services and products into Cielo.
• Create and lead on the development and delivery of multi channel content strategies based on the clients’ needs.
• Create, design, and launch a content marketing strategy and solutions as an extension of existing client offerings.

Customer: Growth and Optimization

• Partner with Brand Strategy Directors to identify, development and deliver a sophisticated multi channel content strategy. This will include the development of a content strategy presentation deck, with a multi-tiered solution across numerous digital channels.
• Own a client portfolio. Serve as a consultant to leaders of the client organizations and build senior-level relationships to advise and direct on brand solutions, facilitate thought leadership, and share best practices.
• High visibility and reputation with Cielo peer groups (CSM and CSD-level), leading to ongoing Client Development opportunities; sharing new products/services/case studies with account teams at QBRs or running a ‘stimulus session’
• Leader of Content proposition; write thought-leading blogs, speak at summits / events, leverage profile and network for new business opportunities.
• Work closely with the sales team to identify, train, and sell solutions and draw new internal client leads with current business.

Operations: Performance

• Support regional Capability team member in ensuring a sustainable operating model for content solutions in collaboration with regional business leaders.
• Ownership of content strategy delivery standards, management and governance within their portfolio.
• Operational excellence: Develop and optimize capability within the Brand Practice through operationalizing new products/services, training, reporting and continuous improvement.
• Providing insight to clients and internal stakeholders that turns marketing data into powerful stories and strategic recommendations.
• Provide strategic leadership, development, mentoring and coaching of designated staff; train them in your areas of subject matter expertise, ensure they understand core skills such as proposal writing, and also they that build skills of future brand practice leaders, such as owning the invoicing process, or updating our revenue trackers.

Qualifications

Education:

• Bachelor’s degree, required
• Master’s degree, preferred

Experience:

• 3-7+ years agency, employer brand, or relevant experience.
• Relevant marketing and digital vocational training, required
• Extensive experience in delivering content strategy for employer brand, marketing and communications programsrequired.
• Marketing agency, outsourcing or consulting experience preferred.
• Expertise in working with data to generate impressive insight and strategy.
• Extensive experience of client management and service delivery, preferably including resourcing and/or talent management.
• Previous P&L management experience preferred; forecasting, budgeting, invoicing management streams.

Exposure:

• Digitally curious and savvy.
• Excellent people skills

This vacancy can be worked remotely anywhere in the UK, however client site visits are occasionally required. 

Fluent English required.  

See more jobs at Cielo

Apply for this job