The Sales Development Representative (SDR) plays a key role in the Inside Sales and Marketing organizations by qualifying new sales leads and building pipeline. The role focuses on inbound and outbound lead generation and qualified opportunity creation. This includes leveraging various cold prospecting activities and strategies to generate outbound sales leads and opportunities for CoreSite’s assigned sales region(s). It also includes warm follow up and qualifying inbound leads from marketing activities and assigning to the regional sales teams per our rules of engagement. We are looking for motivated self-starters that are willing to work hard, learn, and who are interested in starting a technology-based sales career. Hybrid work environment, in office two days per week.

We are currently hiring for a 3-month contract that does have the possibility to extend.

Duties:

· Learn and understand CoreSite’s offerings and competitive advantage.

· Develop a personalized CoreSite pitch and product pitches.

· Understand target prospect personas including titles, job responsibilities, company size, industry/verticals, annual revenues and more. Build contact prospecting lists based on knowledge of target audience and personas.

· Understand assigned regional industries, top companies, metro areas, data center locations, competitors and other data. Build account prospecting lists based on knowledge of the region and surrounding metros.

· Generate outbound sales leads and qualify opportunities by leveraging SDR sales training, strategies, platforms and marketing resources. Maintain prescribed monthly frequency for cold calls, cold emails and social media outreach.

· Follow-up and convert inbound sales leads (website forms, inbound calls and referrals) into qualified opportunities. Assign opportunities to the correct regions, sales VPs and sales representatives based on CoreSite’s rules of engagement (ROE).

· Attend assigned regional sales calls and provide updates on current inbound and outbound activity, campaigns and programs. Provide sales prospecting support for regional VPs and sales representatives.

· Collaborate with individual sales representatives in assigned region(s) to generate target account lists to prospect on their behalf. Set meetings and appoints for senior sales representatives in assigned region(s).

· Provide critical feedback to the inside sales and marketing team on campaign success, quality of inbound leads, SDR tools and platforms.

· Occasionally travel to tradeshows, to provide booth support, badge scanning (~25% Travel), and to other CoreSite offices

· Identify and develop outbound prospecting email campaign strategy and provide feedback on existing marketing efforts and lead quality.

· Promote and demonstrate the behaviors consistent with CoreSite’s culture and Guiding Principles.

· Special projects as required

· Must display attention to detail

· Excellent interpersonal, verbal, and written communication skills

· Demonstrate strong sales skills through cold calling and proper email messaging

· Organized and creative; ability to try different approaches to solve problems

· Motivated, energetic, aggressive and outgoing with a selling focus

· Persistent and tenacious; must be able to handle rejection and bounce back

· Must display the highest integrity at all times

· Honest, direct communication; internally and externally

· Critical listener and inquisitive communicator able to uncover opportunities

· Competitive personality: willingness and ability to outwork the competition

· Self-starter that does not need constant supervision to be effective

· Sales CRM (Salesforce or other) experience is preferred

· Proficient with Microsoft Excel, Word and PowerPoint

· Willingness and ability to travel 25% for tradeshows, work events and other assigned CoreSite offices, as needed

· Availability to thrive in a hybrid work environment

Education/Experience:

· Professionalism and business acumen required

· Bachelor’s degree from an accredited college or university preferred

· Information technology (IT) and B2B experience preferred

· 1+ years in a sales role with demonstrated ability to meet or exceed targets preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds. Ability to travel is requird.

Compensation:

Compensation for this role includes an hourly rate between $20-$24/hour.

Posting Timeline: This position is expected to be open for applications through November 20, 2024.

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

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As a member of the company’s Construction team, the Construction Senior Project Manager is responsible for overseeing all aspects of assigned capital construction projects. This includes permitting, vendor procurement, contracting, and construction management, as well as managing document control, invoice processing, change management, commissioning, and project closeout. The role ensures seamless project execution from inception to turnover, driving success in every phase of the construction process.

Duties:

• Manage project scope, schedule, and budget to ensure successful delivery of projects, including but not limited:
• Development of ground-up data center buildings
• Redevelopment or upgrades of existing properties into state-of-the-art data centers
• Expansion of critical infrastructure within existing facilities or on current property
• Large customer fit-outs or retrofits to accommodate occupancy and deployment needs
• Oversee all construction phases, including pre-construction, design development, competitive bidding, team selection, construction oversight, commissioning, and project closeout
• Collaborate with internal business groups to develop business cases that support internal project approval
• Ensure timely coordination and proactive communication with all stakeholders, including vendors and internal teams
• Create, issue, and manage Request for Proposals (RFPs) to solicit bids from vendors and contractors. Oversee the selection process to ensure that proposals align with project requirements, timelines, and budget constraints
• Oversee commissioning partners to ensure proper system testing, validation, and final commissioning activities. Participate directly in commissioning processes to confirm operational readiness and compliance with project specifications
• Ensure the complete and accurate turnover of all physical data center infrastructure and associated project documentation to the operations team, facilitating a smooth transition and ensuring operational readiness upon project completion
• Ensure seamless integration of project deliverables into the data center's operational framework by coordinating closely with Data Center Operations, addressing potential challenges during design development to minimize disruptions and facilitate an efficient handover upon project completion
• Act as a liaison between design teams and Data Center Operations to ensure project goals align with both technical and operational standards, reviewing design specifications, providing feedback, and incorporating operational requirements for a seamless transition from design to execution
• Maintain and distribute monthly internal project reports tracking budget, schedule, and overall progress
• Review and verify monthly contractor billings, conducting on-site job walks to confirm project milestones and completion status
• Assist with managing contracts for both new and existing vendors, including contract negotiations
• Develop and implement insights gained, process enhancements, and cost and schedule optimization initiatives throughout the project lifecycle
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and values
• Other projects and duties are assigned

Knowledge, Skills & Abilities:

• · Ability to thrive in a hybrid work environment, with 40% on-site presence in an approved CoreSite market and 60% remote work within the same geographic area
• · Ability to travel and manage projects remotely to ensure construction activities meet project timelines, with up to 10% travel during initial training. Flexibility and adaptability to changing travel requirements are essential as business needs evolve
• · Understanding of mission-critical facilities and experience managing construction activities in live environments are essential
• · In-depth understanding of the entitlements process, including permitting and inspections
• · Knowledge of design processes and construction administration, particularly for large-scale and mission-critical infrastructure systems
• · Familiarity with large, complex mechanical and electrical systems and their installation and operation
• · Expertise in standard commercial design and construction contracts as well as equipment purchasing agreements
• · Highly skilled in managing multiple projects concurrently, with the ability to prioritize tasks efficiently
• · Skilled in interpreting and understanding design drawings and technical specifications
• · Proficient in drafting Requests for Proposals (RFPs), assessing vendor proposals, and preparing and executing contract documents
• · Extensive expertise in BlueBeam, Microsoft Project, and Microsoft Office Suite (Excel, Word, PowerPoint)
• · Excellent communication and problem-solving skills, with the ability to collaborate effectively with diverse personalities and cross-functional teams in both on-site and remote settings
• · Ability to manage complex project timelines and ensure effective coordination among stakeholders
• · Capable of contributing to the budgeting process and developing budgets for complex construction project

Education/Experience:

• · Bachelor’s degree in Construction Management or a related field is preferred, but not required
• · 5 to 7 years of experience managing construction projects with increasing levels of complexity
• · Experience in managing CSA (Civil, Structural, Architectural) and MEP (Mechanical, Electrical, Plumbing) construction is required
• · Data center experience is strongly preferred

Physical Demands:

The physical demands described are representative of those required to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use their hands to handle or feel objects, reach with their hands and arms, climb stairs, balance, stoop, or kneel, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds.

Compensation:

Compensation for this role includes a base salary between $150,000 and $175,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through November 11, 2024 

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

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As a member of CoreSite’s Business Operations team, the Business Operations Analyst will support strategic projects that drive organization-wide change. The Analyst will be responsible for coordinating cross-functionally to progress critical company initiatives which involves analyzing business processes and data, identifying business needs, understanding challenges, and ultimately driving completion of projects to improve on how we operate today.

Duties:

• Assit with strategic initiatives which involves documenting workplans and requirements, understanding challenges, effectively prioritizing, and translating information into specifications that can be presented to IT and other departments
• Assist with project planning, oversight, prioritization and implementation, ultimately ensuring a project's success and a smooth implementation for employees and customers
• Create and maintain comprehensive project documentation including meeting materials, requirements, workplans, training, processes, etc.
• Drive process improvement initiatives by working cross-functionally to evaluate existing business processes and identifying areas for improvement, optimizing efficiency and effectiveness across teams
• Establish and maintain relationships with all departments across the company, developing and maintaining a high-level understanding of each departments' responsibilities and their respective goals
• Effectively communicate with key stakeholders, facilitate meetings and prepare materials (presentations, spreadsheets, etc.) to drive coordination across teams
• Analyze business data to identify trends, patterns, and insights and prepare reports or presentations to communicate findings and recommendations to stakeholders
• Promote and demonstrate behaviors consistent with CoreSite's culture and values

• Ability to thrive in a hybrid work environment that consists of at least two onsite days in downtown Denver office per week including Tuesdays and Wednesdays for in-person team collaboration
• Occasional travel (up to 15%)
• Ability to assist with multiple projects concurrently, proactively identifying operational risk and escalating to management as needed
• Proficiency in managing complex models and independently driving projects
• Ability to influence by initiating partnerships that promote organizational objectives and change
• Ability to operate with a cooperative approach that will progress projects and simultaneously reinforce direct supervisory roles between functional area leaders their employees
• Excellent analytical, organizational, problem-solving, and documentation skills
• Excellent interpersonal, verbal, and written communication skills
• Strong business acumen with a proven ability to drive strategic projects
• Ability to lead cross functional teams and navigate dotted-line reporting relationships
• Strong work ethic and accountability to deadlines
• Ability to adapt to changing project requirements and constraints
• Advanced Microsoft Office Skills (Excel, PowerPoint specifically)

Education/Experience:

• At least 3 years of experience as a Business Analyst or in a similar role
• Degree in Business, Finance, or Management highly preferred
• Experience with Salesforce is highly preferred
• Experience integrating companies following M&A activity is preferred
• Six Sigma training/certification is preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the job’s duties, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell. The employee must occasionally lift and/or move objects weighing up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Compensation:

Compensation for this role includes a base salary between $68,500 and $85,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through November 2, 2024.

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

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As a member of the company’s Client Services team, the Senior Project Manager (Sr. PM) will be responsible for timeliness, accuracy and customer satisfaction related to new and expansion deployments. The Sr. PM will generally focus on supporting customers in identified geographic markets, as well as manage multi-market deployments that occur in tandem. The Sr. PM will lead and coordinate inter-departmental, as well as vendor activities, to ensure accurate and timely product/service delivery. The Sr. PM will also be responsible for coordinating customer business requirements with Sales Engineering and Data Center Operations, while regularly interacting with the Sales team in pre-sales activities to ensure a smooth and successful customer onboarding experience.

Duties:

• ·Responsible for the planning, implementation, management and close-out of customer move-in, expansion, and migration projects
• · Manage large and complex customer initiated fit-out projects of all types
• · Work with customers, Sales Engineering, Data Center Operations, and Sales to develop and/or interpret project Scope of Work documents, define project deliverables and project plans, and ensure quality delivery while exceeding customer expectations
• · Manage vendors and complete projects in a timely manner as identified against project-specific readiness metrics
• · Verify accuracy of customer implementations against a Master Service Agreement/Order Forms/SOW documents and other approved project artifacts, including adherence to contractual Service Level Agreements
• · Accurate and timely processing of all customer orders/tickets (Power, IX, Build Out Service, Access, Package Delivery etc.); manage support resources to ensure accurate work orders
• · Ensure excellent customer service throughout the project lifecycle by anticipating customer needs and through pro-active communication with customers and other internal departments
• · Collaborate with internal business units to evaluate, identify, and resolve risks to project schedules
• · Proactively identify areas for process improvement across all areas of the organization to ensure project excellence; collaborate with business units to implement such improvements
• · Serve as the primary point of contact during the implementation and onboarding phase, ensuring a smooth and seamless transition for clients
• · Participate in weekly market, team, and vendor coordination calls to ensure alignment and effective communication across all stakeholders
• · Serve as a cultural leader within the assigned market, fostering a efficient, positive, and collaborative work environment
• · Promote and demonstrate the behaviors consistent with CoreSite’s culture and values
• · Other projects and duties are assigned

Knowledge, Skills & Abilities:

• · Ability to work 80% on-site at CoreSite’s corporate office and 20% remotely, while maintaining regular, consistent attendance and flexibility to work nights, weekends, and variable schedules as needed
• · Ability to travel up to 10% of the time during the initial onboarding and training period, with flexibility to adjust travel commitments as business needs evolve. Must demonstrate adaptability in scheduling and managing travel requirements in response to company growth
• · Proven ability in best practice project management, coupled with a passionate drive to deliver world-class customer service
• · Strong understanding of electrical and mechanical systems in use in a data center environment, including relevant knowledge of data center IT infrastructure
• · Telecommunications, construction, critical facility build and/or hardware deployment experience a plus
• · Brings a positive, energetic attitude with the flexibility to adapt and thrive in a fast-paced, high-growth, dynamic environment
• · Ability to work under pressure while meeting deadlines, with strong interpersonal, verbal, and written communication skills, and a strong work ethic with accountability to deadlines
• · Ability to work independently while recognizing the importance of communicating and coordinating efforts with colleagues and other organizations
• · Innovative and influential, with the ability to drive stakeholders to meet defined timelines and deliverables
• · Strong understanding of business process analysis, with experience identifying opportunities for improvement and recommending solutions
• · Exceptional attention to detail and strong organizational skills
• · Consistent exercise of independent judgment and discretion in matters of significance
• · Advanced computer skills (primarily Excel and Microsoft Project)
• · Flexibility and creativity to meet customer needs

Education/Experience:

• · 6 to 8 years of project management experience, ideally in the data center, telecommunications, or construction industries
• · Project Management Professional (PMP) Certification required
• · Bachelor's Degree preferred, or equivalent years of experience
• · Salesforce experience a plus

Physical Demands:

The physical demands described are representative of those required to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. While performing the duties of this job, the employee is occasionally required to stand,

walk, sit, use their hands to handle or feel objects, reach with their hands and arms, climb stairs, balance, stoop, or kneel, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds.

Compensation:

Compensation for this role includes a base salary between $113,000 and 128,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through October 25, 2024 

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

See more jobs at CoreSite

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The Project Manager is responsible for the timeliness, accuracy and customer satisfaction related to customer deployments and expansions within identified geographic markets. The Project Manager will generally focus on supporting customers in identified geographic markets but may be required to manage multi-market deployments that happen in tandem. The Project Manager will lead and coordinate inter-departmental activities to ensure accurate and timely deployments. The Project Manager will coordinate customer business requirements with Sales Engineering and Data Center Operations and will interact regularly with Sales and Marketing. The Project Manager will support Sales in pre-Sales demonstrations and is responsible for ensuring a smooth and successful customer experience.

Duties:

· Responsible for the overall planning, implementation/management and close-out of customer move-in, expansion and migration projects

· Coordinate with other Project Managers to complete multi-market deployments

· Work with customers, Sales Engineering, Data Center Operations, and Sales to develop project scope of work documents, define project deliverables and project plans, and ensure quality delivery and customer delight

· Serve as project manager for customer interaction in Market, including the overall planning, management, vendor management and completion of customer deployments and customer projects in a timely manner as identified against project-specific readiness metrics

· Verify accuracy of customer implementations against a Master Service Agreement/Order Forms and other approved customer requests, including adherence to contractual Service Level Agreements

· Accurately and timely processing of all customer orders (Power, Cross Connection, cage/cabinet builds, and package deliveries); manage support resources to ensure accurate work orders

· Ensure excellent customer service throughout the project lifecycle by anticipating customer needs and through pro-active communication with customers and other internal departments

· Collaborate with internal business units to evaluate, identify, and resolve risk to projects

· Proactively identify areas for process improvement across all areas if the organization to ensure project excellence; collaborate with business units to implement such improvements

· First line of contact for pre/post sales implementation in geographic market

· Participate on weekly Market calls

· Promote and demonstrate the behaviors consistent with CoreSite’s culture and 8 Guiding Principles

· Proactively identify project improvement opportunities

· Respond to email and phone inquiries

· Other projects and duties are assigned

Knowledge, Skills & Abilities:

· Ability to thrive in a hybrid work environment that consists of four days onsite per week

· Extreme attention to detail is mandatory

· Strong understanding of electrical and mechanical systems in use in a data center environment and IT Infrastructure

· Passionate drive to deliver world-class customer service

· Strong interpersonal skills are required

· Superior project management skills

· Ability to work well under pressure and meet deadlines

· Innovative and influential, with the ability to drive stakeholders to meet defined timelines and deliverables

· Positive, energetic work approach and flexible in support of a high-growth, highly dynamic work environment

· Consistent exercise of independent judgment and discretion in matters of significance

· Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary

· Strong understanding of business process analysis, with experience identifying opportunities for improvement and recommending solutions

· Excels in a team-oriented work environment

· Excellent interpersonal, verbal and written communication skills

· Advanced computer skills (primarily Excel and Microsoft Project)

· Flexibility and creativity to meet customer needs

· Ability to work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations

Education/Experience:

· Project Management Professional (PMP) Certification is required

· At least 5 years’ experience in customer service

· Co-location or data center or telecommunications experience strongly preferred

· Bachelor’s Degree or equivalent years of experience

· Salesforce experience a plus

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the job’s duties, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move objects weighing up to 25 pounds.

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice.

See more jobs at CoreSite

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We are seeking a motivated Project Manager / Scrum Master to join our dynamic and growing IT team. In this dual role, you will lead Agile ceremonies while overseeing project timelines and deliverables across all stages of the Software Delivery Life Cycle (SDLC), applying Agile, Iterative, or Waterfall frameworks as appropriate. The ideal candidate thrives in collaborative environments, brings a strong background in technology-driven projects, and excels in leadership and communication. You will guide teams to balance multiple goals and deadlines while keeping broader objectives in focus. This role involves close collaboration across departments to deliver projects of varying scope, risk, and complexity efficiently.

Essential Functions:

• Oversee software delivery projects through all SDLC stages, leveraging project management expertise to align processes with Agile, Iterative, or Waterfall frameworks, and adapt strategies as needed to meet project objectives.
• Ensure effective communication and alignment with all stakeholders, including executive leadership, clients, and cross-departmental teams, to facilitate seamless project delivery.
• Guide and coach teams to align with project goals and agile practices, managing multiple priorities while fostering a culture of continuous improvement through retrospectives and effective risk management.
• Develop and execute strategies that enhance project delivery, improve team velocity and product quality, and advance organizational objectives by optimizing project delivery tools and processes, including tools like Jira.
• Actively manage resource allocation, ensuring that project teams have the necessary skills, tools, and capacity to meet project demands.
• Proactively manage risks and issueswith effective mitigation strategies, to improve project outcomes and team performance.
• Ensure project deliverables meet quality standards and are completed on time and within budget.
• Coordinate internal and external dependencies, actively removing blockers to enhance team delivery effectiveness.
• Assist with project intake and governance activities, including ROI calculations and benefits realization.

Other Duties:

• Collaborate with leadership to monitor priorities, direction, and scope for the IT Roadmap.
• Lead and/or support RFP activities for new tool acquisition.
• Assist in conducting system, compliance, and process effectiveness audits,ensuring that project practices and team execution align with organizational and compliance standards.
• Support business continuity and disaster recovery update activities.
• Ensure project documentation is current, accessible, and well-maintained.
• Perform additional duties as assigned

Knowledge, Skills & Abilities:

• Ability to thrive in a hybrid work environment that consists of at least two onsite days in downtown Denver office per week including Tuesdays and Wednesdays for in-person team collaboration
• Exceptional communication skills with the ability to engage at both technical and business levels.
• Strong documentation, problem-solving, and decision-making skills.
• Proficient in various project delivery tools like Jira, Confluence, and Rally.
• Adept at navigating ambiguity and connecting the dots to drive informed decisions.
• Ability to guide teams in adopting new technologies and processes.
• Strong understanding of software development processes, tools, and technologies (e.g., CI/CD pipelines, DevOps practices, cloud platforms) and how they enable efficient delivery of solutions.
• Familiarity with Agile scaling frameworks (e.g., SAFe, LeSS) for managing large and complex projects, desired.
• Strong conflict resolution and stakeholder management abilities, with a focus on fostering a positive, collaborative team environment.
• Critical thinking, analysis, and process improvement skills to drive continuous improvement in software delivery.

Education/Experience:

• Bachelor’s degree in IT, computer science, project/program management, or a related field preferred.
• At least 4-6 years of experience in project management, including 3+ years leading technology projects and 2+ years supporting IT systems implementations.
• Experience with Commercial Off-The-Shelf (COTS) packages (e.g., Salesforce, MuleSoft) is a preferred.
• PMP and/or CSM certification strongly preferred, with a demonstrated commitment to ongoing professional development.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the job’s duties, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move objects weighing up to 25 pounds.

Compensation:

Compensation for this role includes a base salary between $$90,000 and 115,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through October 7, 2024 

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

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As a member of CoreSite’s information technology team, the Senior Database Administrator is responsible for the administration and enhancement of the database platforms that fall under the DevOps team. The position will participate in requirement specification discussions with various IT and Business teams and will contribute to the overall design and implementation of the evolving data platform. The Senior Database Administrator will collaborate with the rest of the DevOps team to ensure smooth and accurate delivery of changes to databases in a Microsoft environment.

Duties:

• Ensure availability of data using common High Availability/Disaster Recovery technologies (database backups, log shipping, availability groups)
• Monitor and troubleshoot database performance
• Install database software as needed for new/replacement system deployments
• Evaluate and apply patches to database systems
• Collaborate with Data Engineers to design database system solutions for availability, performance, scalability, and security
• Document, calculate ROI and communicate proposed technology solutions
• Develop and modify CI/CD pipelines for database solutions
• Develop and modify monitoring and alerting frameworks to support technology solutions
• Participate in regular compliance activities to meet various audit certifications
• Assist in supporting the applications and infrastructure that the DevOps Team administers
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and values

Knowledge, Skills & Abilities:

• Ability to thrive in a hybrid work environment that consists of at least two onsite days in downtown Denver office per week, including Tuesdays and Wednesdays for in-person team collaboration
• Strong scripting ability (PowerShell)
• Utilize skills that span disciplines and comfortably play different roles in more than just one area
• Pivot easily within a constantly changing Agile environment
• Self-starter, self-motivated, driven individual
• Ability to communicate with various teams at both the technical and business levels
• Ability to analyze requirements, retrieve source data, and present accurate results in a timely manner
• Accomplished in using best practices for gathering and documenting complete and detailed requirements

Education/Experience:

• Bachelor’s degree in Information Technology or other applicable field preferred
• 5+ years of experience in Database Administrator, Software Engineer or Systems Administrator role
• 5+ years working experience with Microsoft SQL Server
• 2+ year working experience with SQL Server Always On Availability Groups and/or Log Shipping
• Experience with CI/CD tools is preferred (BitBucket, Jenkins, Artifactory, Octopus Deploy)
• Experience with AWS preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the job’s duties, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move objects weighing up to 25 pounds.

Compensation:

Compensation for this role includes a base salary between $$105,000 and 125,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through October 7, 2024 

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

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As a member of CoreSite’s information technology team, the Enterprise Application Administrator is responsible for the administration of key enterprise applications that support critical business operations.  The position will facilitate the reliable performance and security of the applications while coordinating with various application vendor support teams to ensure timely resolution of support issues. The Enterprise Application Administrator will collaborate with the rest of the DevOps team to ensure smooth and accurate delivery of system changes as needed.

Duties:

• Install and upgrade enterprise applications as needed to support strategic projects
• Maintain systems by applying system updates and upgrades
• Coordinate with support vendors to ensure resolution of various types of support requests
• Collaborate with various teams to troubleshoot application issues
• Track and manage internal support requests to ensure the timely resolution of issues
• Administer user access for key enterprise applications
• Develop and modify monitoring and alerting frameworks to support technology solutions
• Communicate with application user bases when issues arise
• Participate in regular audit and compliance activities to ensure the integrity of our systems
• Special projects as assigned
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and values

Knowledge, Skills & Abilities:

• Ability to thrive in a hybrid work environment that consists of at least two onsite days in downtown Denver office per week including Tuesdays and Wednesdays for in-person team collaboration
• Team and customer service orientation while working well as part of a group
• Pivot easily within a constantly changing Agile environment
• Self-starting, self-motivated, driven individual
• Strong troubleshooting skills
• Strong ability to communicate with various teams at both the technical and business levels

Education/Experience:

• 3+ years experience administering a Microsoft Windows environment
• 3+ years experience in a technical support role
• 2+ years experience with application installation and configuration
• Experience with Microsoft SQL Server preferred
• Experience with JD Edwards, MuleSoft, and/or Salesforce preferred
• Certifications a plus (Microsoft, A+, Security+, AWS, etc.)

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the job’s duties, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move objects weighing up to 25 pounds.

Compensation:

Compensation for this role includes a base salary between $$75,000 and 85,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through October 7 2024 

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

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As a member of the CoreSite Marketing department, the Sales Development Manager  will lead a team of Sales Development Representatives (SDRs) to maximize sales growth. The role is responsible for their own individual sales quota obtainment and managing the day-to-day operations of the Inside Sales team to ensure an environment where individual and team goals and quotas are consistently met or exceeded.

Duties:

• Meets or exceeds their individual SDR outbound quota for their assigned CoreSite region(s) by executing on various prospecting activities including networking, list building, cold calling, social media selling and cold email campaigns.
• Manages the day-to-day operations of the Inside Sales team including checking and assigning inbound leads, answering questions, providing feedback, holding meetings, creating campaigns, managing platforms, tracking results, training and mentoring.
• Assists in the creation of an inside sales training manual by documenting SDR platforms, systems, processes, best-practices, strategies, SLAs and training timelines. Ensures that the inside sales training manual is continuously updated and easily accessible to all SDRs.
• Provides reports on inside sales performance metrics and suggest improvements, campaigns and strategies to optimize team output for inbound and outbound lead generation and opportunity creation.
• Collaborates with CoreSite’s Marketing  to leverage approved brand content to create relevant campaigns to specific target audiences
• Collaborates with CoreSite’s sales operations team to track results and ensure correct assignment of leads and opportunities based on CoreSite’s rules of engagement.
• Works closely with CoreSite’s regional sales vice presidents to create and execute targeted regional campaigns to specific target audiences and industry verticals

Knowledge, Skills & Abilities:

• Foundational understanding of B2B information technology(IT), cybersecurity, data center, network and/or cloud computing technologies and solutions.
• Background in sales or sales management, ideally experience in an SDR role.
• Knowledge of sales/marketing strategic planning, engagement, and delivery.
• Demonstrated ability to communicate effectively, both verbally and in writing.
• Must be highly computer literate, including experience using Microsoft Word, Excel, PowerPoint and Outlook.
• Understanding of CRM tools, preferably Salesforce.com.
• Must be able to maintain organization, creativity, and professionalism in a fast-paced, rapidly changing environment.
• Self-starter, highly motivated
• Strong presentation skills

Education/Experience:

• College degree (B.A. or B.S.) or equivalent experience in Business, Marketing, or Technology preferred
• Minimum 2 years’ experience in inside sales or sales management role
• Minimum 2 years’ experience in outbound prospecting and lead generation

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move up to 25 pounds.

Compensation:

Compensation for this role includes a base salary between $80,000 and 90,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through September 29, 2024

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

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As a member of CoreSite’s Procurement Department, the Contract Administrator will support the development and operation of new and existing data centers by processing contracts and purchase orders with third-party partners, managing indirect procurement vendors, and ensuring adherence to procurement processes and compliance best practices.

Duties:

• Review independent contractor’s agreements, purchase orders, and change orders for accuracy and completeness
• Review lien waivers, collaborate with contractors and vendors to ensure forms are completed to Company standards, and work closely with Accounts Payable to ensure compliance with the Company’s lien waiver policy Supports the Director of Procurement with competitive bidding activities, including document preparation and analysis
• Manage the purchasing card (“Pcard”) program, including overseeing the monthly accounting process and user management
• Identify issues, troubleshoot, and provide guidance to assist CoreSite Managers in ensuring timely contractor payments and equipment procurement
• Coordinate with Accounting, Accounts Payable, Legal, Facilities and Construction departments to resolve issues related to contracts, purchase orders, lien waivers, and import document requirements
• Validate and process purchase orders in the system on a timely basis 
• Collaborate with requestors and approvers to ensure accurate entry of procured service or material information and related sales/use taxes into the purchase order system
• Facilitate and manage the new vendor onboarding process, including requesting W-9s, gathering vendor information, and conducting background checks 
• Verify that all Certificate of Insurance (COI) documents from vendors meet company requirements and are up-to-date before vendor perform services at any CoreSite location
• Work closely with CoreSite’s Tax Manager and Accounts Payable team to ensure that contractor and vendor contracts, along with related purchase orders, include the appropriate state and local tax requirements 
• Manage the identification of Supplier Diversity designations and partner with Director of Procurement to support Supplier Diversity initiatives
• Promote and demonstrate behaviors consistent with CoreSite’s culture and 6 Core Values
• Manage the procurement process for indirect spend, including but not limited to, HR, marketing, office and breakroom supplies
• Support the implementation of Contract Lifecycle Management (CLM)
• Facilitate the vendor score card process by soliciting feedback from major stakeholders, compiling it into a digestible format for vendor presentations, and analyzing performance trends over previous years for Supplier Business Reviews
• Special projects as assigned

Knowledge, Skills & Abilities

• Hands-on, self-starter who is disciplined and detail orientated, with the ability to work independently as well as in a team setting, who can consistently deliver highly accurate and timely work
• Excellent listening, written, verbal, organizational and interpersonal skills
• Ability to quickly learn systems like ERP systems (e.g. JDEdwards, Oracle, MRI) 
• High degree of proficiency with Microsoft Office software (Excel and Word)
• Demonstrates a strong work ethic and accountability for meeting deadlines
• Ability to work in a fast paced and evolving business environment

Education/Experience

• 2 - 5 years’ experience as Contract/Procurement Administrator preferred
• Bachelor’s degree in related field preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop, kneel, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds.

 Compensation:

Compensation for this role includes a base salary between $69,000 and 75,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through September 27, 2024 

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go https://www.coresite.com/applicant-privacy-notice

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As a member of the company’s information technology team, the Business Analyst is skilled in the analysis of business processes and elicitation of requirements from multiple, and sometimes conflicting, business units. The individual in this role is responsible for the project management and/or scrum master responsibilities for assigned projects, taking gathered requirements through development and successful implementation. The Business Analyst works with technical and non-technical teams and must communicate effectively according to the audience. The ideal candidate is comfortable with a high degree of change, deals well with ambiguity, and is capable of working in an adaptive software development environment with strong project management skills.

Essential Functions:

• Provide thorough assessments of current-state and future-state business processes to establish technical solutions, cost-benefit analyses, and scope estimations
• Gather requirements by conducting process workshops, discovery sessions, and backlog refinement to translate into accurate and meaningful epics, user stories and acceptance criteria
• Advise business stakeholders on platform best practices and standard feature adoption by working with technical leads and the Enterprise Solution Architect
• Perform role of Scrum Master and/or Project Manager, undertake duties such as leading agile ceremonies, creating project plans, reporting project status across the organization, planning and facilitating end-to-end UAT activities, and creating deployment and cutover plans as needed
• Prioritize and track all issues, risks, action items and decisions to resolution, escalating as needed to ensure project success
• Build and maintain process and project documentation in Confluence/Box
• Facilitate change management in areas affected by development activities and evaluate system changes for downstream system and/or organizational impact
• Develop and maintain productive working relationships with key internal clients and other team members
• Maintain state-of-the-art knowledge of related systems and techniques, including evaluation of computer hardware and software and initiate or assist in the research, evaluation, and selection of new system software
• Comply with Software Development Lifecycle (SDLC) methodology and compliance obligations
• Promote and demonstrate the behaviors consistent with CoreSite’s culture and values

Other Duties:

• Train on, and support the use of, assigned applications/software, and various reporting systems
• Participate in Quality Assurance and Quality Control practices, standards, methodologies and metrics associated with assignments
• Ability to come to speed quickly to understand and use proposed third-party vendor tools
• Complete system and process effectiveness audits
• Other projects and duties as assigned

Knowledge, Skills & Abilities:

• Ability to thrive in a hybrid work environment that consists of at least two onsite days per week.  
• Communication skills including communicating at technical and business levels, and the ability to interact with people from all organizational levels
• Strong documentation skills
• Working knowledge of business analysis techniques to gather and help teams visualize solution & technical requirements; process flowcharts, GAP analysis, data flow diagrams, mind maps, entity-relationship diagrams (ERD), etc.
• Ability to collect and analyze data to assist in decision-making
• Strong problem solving (error detection, root cause analysis, error correction), conceptual, analytical, and decision-making skills
• Working knowledge of JIRA, Confluence, Rally and/or other tools used to orchestrate team delivery strongly desired
• Skilled in project management of small to medium-sized projects.
• Knowledge of MuleSoft or Enterprise Integration Strategies are a plus
• Knowledge of Salesforce CPQ application is a plus
• Demonstrated aptitude for quickly learning new applications and operating systems
• Demonstrated knowledge of information and systems technology, systems and techniques, computer network systems and various telecommunication systems

Education/Experience:

• Bachelor’s Degree in computer science, information technology or related studies preferred
• Three (3) or more years of related experience, which includes at least two (2) or more years of related experience supporting a variety of business software, and two (2) or more years of experience supporting IT with systems implementations as a Business SME or Product Owner.  
• Experience with Salesforce highly preferred
• Experience with various project delivery methodologies and able to apply necessary processes to ensure project success
• Salesforce certification(s) a plus (Administrator, Business Analyst, Advanced Administrator)
• Demonstrated experience using and supporting developed and purchased business applications.  
• Demonstrated experience discussing issues at a technical or non-technical level, depending on the audience.  
• Demonstrated experience maintaining a persistent focus to perform troubleshooting and problem resolution.
• Demonstrated experience planning and organizing work activities to meet deadlines for yourself and teams.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the job’s duties, the employee is occasionally required to stand; walk; sit; use hands to handle, or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move objects weighing up to 25 pounds.

Compensation:

Compensation for this role includes a base salary between $$75,000 and 90,000 annually. This role is also eligible for an annual bonus and equity, based upon individual and company performance.

Posting Timeline: This position is expected to be open for applications through September 16, 2024 

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

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As a member of the Human Resources team, the HR Business Partner will function as a generalist in a variety of HR activities with a focus on ensuring we have best in class talent that drives the organization's success. The HRBP will partner with the business to achieve company goals and foster organizational excellence by utilizing extensive knowledge of HR practices, labor laws, and competitive strategies to influence key business decisions. This role will interpret and enforce company policies and provide coaching to managers on all aspects of management, leadership, and employee relations. As a key culture leader in the organization, the HR Business Partner will learn about the key objectives and challenges of each business function, build relationships with stakeholders throughout the company, and partner with the broader HR organization to execute tactical and strategic initiatives.

Responsibilities – a typical day may include:

• Proactively provide day- to-day HR tactical advice and support to managers and employees based on HR strategies, policies, and programs
• Consult on employee relations, performance improvement, discipline and other human resources issues as needed
• Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention
• Proactively manage people-related risk, perform investigations, document findings, and provide complex problem-solving recommendations
• Ensure compliance with all company policies and procedures and federal, state and local employment laws, company policies, and procedures
• Serve as the internal expert on employment and wage and hour law compliance, policy matters, and ensure practices, policies and actions are aligned
• Serve as a change agent helping the organization evolve to meet business objectives and work to positively impact challenging situations
• Exercise tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues
• Ensure rigorous compliance with federal, state, and local employment laws, company policies, and procedures
• Work with business groups to assess, create and implement innovative solutions for a variety of employee engagement initiatives within the client group
• Track metrics and analyze trends in partnership with the HR group to develop solutions, programs, and policies
• Participate with other HR team members in leading assigned HR projects as needed in the areas of performance management, succession and talent assessment, learning, DE&I, onboarding, engagement, policy updates, compensation administration, employee communication and people-related customer responses
• Promote and demonstrate behaviors consistent with CoreSite’s culture and values

Knowledge, Skills & Abilities:

• Ability to thrive in a hybrid work environment that consists of at least two days per week onsite and adjust schedule for the needs of a 24/7/365 organization
• Willingness and ability to travel up to 30% between eastern sites including Washington D.C., Atlanta, Miami, Orlando, New York City, Boston, and other locations as assigned
• Ability to lead and influence organizational culture and encourage an inclusive workplace, facilitating open communication across teams, shifts and functions
• Strong business and HR acumen, including ability to diagnose and analyze problems and drive appropriate solutions
• Strong knowledge of employment law, including laws and policies specific to Virgina, Washington D.C., Florida, Georgia, New York, and Massachusetts
• Hands-on work ethic with a “roll-up the sleeves” team player approach; strong bias for action and accountability to deadlines
• Advanced knowledge of Excel, PPT, Outlook, and HRIS systems
• Strong problem solving, communication, and presentation skills
• Well organized and confidence to work independently
• Ability to think strategically, execute tactically, and collaborate across teams, levels, and situations
• Self-starter with the ability to research complex employment laws independently, present facts, and make recommendations effectively in oral and written form
• Analytical skills to translate data into action planning
• Ability to establish and maintain effective relationships
• Ability to maintain neutrality in evaluating circumstances and concerns
• Excel in a team-oriented work environment and be willing to help other HR functions as needed

Education/Experience:

• At least 5 years of HR generalist experience including many of the following: employee relations, performance management, conflict resolution, investigations, policy application, DE&I, compensation, talent management, data analysis, and employee engagement
• Experience supporting non-exempt and exempt employees required
• Bachelor’s degree in human resource management or equivalent years of experience
• HR Certification preferred

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the job’s duties, the employee is required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move objects weighing up to 25 pounds and be able to walk in or between large data center buildings and campuses.

Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week!

• First-day medical insurance through Cigna with generous premium cost coverage
• Dental insurance through Delta Dental
• Vision insurance through VSP
• Telemedicine through MDLive for Cigna
• Healthcare and dependent care flexible spending account (FSA) plans
• Health saving account (HSA) plans for employees participating in the High Deductible Health Plan
• Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company
• Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance
• First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution
• Discretionary annual bonus and equity incentive plan
• Employee stock purchase plan (ESPP) with a 15 percent discount
• 16 days of paid time off (PTO)
• 11 paid company holidays and additional floating holidays
• School visitation and elder care paid time off
• Parental leave, adoption and surrogacy benefits, and family planning/fertility support
• Wellness reimbursement program & wellness incentive program
• Free parking or a company contribution toward a public transit pass
• Education reimbursement and student loan debt assistance program
• Employee assistance program, childcare resources, personal finance management support, and student loan debt assistance program
• Pet insurance
• Charitable matching program

Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to https://www.coresite.com/applicant-privacy-notice

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