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Credible




Credible is hiring a Remote Product Operations Manager

Job Application for Product Operations Manager at Credible{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Credible","logo":"https://recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/000/003/821/resized/Credible_Logo_125x60-02_.png?1495054841"},"title":"Product Operations Manager","datePosted":"2024-07-02","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Durham, North Carolina, United States","addressRegion":"NC","addressCountry":null,"postalCode":null}},"description":"\u003ch2\u003e\u003cstrong\u003eAbout the role\u003c/strong\u003e\u003c/h2\u003e\n\u003cp\u003eCredible is looking for a user-centric, data-driven, results-oriented Product Operations Manager to join our team to help us build a best-in-class experience for our Operations and Compliance orgs. This is a great opportunity for you to join a growth-stage company and play a critical role in scaling our marketplace.\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eEssential Duties and Responsibilities:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eOwn and execute important aspects of the roadmap for building a best-in-class operations experience, positioning Credible as a highly efficient and scalable financial marketplace\u003c/li\u003e\n\u003cli\u003eWork with our operations team to systematically identify and prioritize opportunities to improve operational efficiency through development of internal tools and technology\u003c/li\u003e\n\u003cli\u003eBalance delivering short-term improvements to existing tools with driving the development of long-term revenue generating priorities\u003c/li\u003e\n\u003cli\u003eFocus on workflow and backend improvements to increase operational efficiency and drive conversion\u003c/li\u003e\n\u003cli\u003eCollaborate with our cross-vertical Product Management team to ensure rigorous systems design and balance UX with operations and systems needs\u003c/li\u003e\n\u003cli\u003eWork with our lending partners to continuously optimize our marketplace integrations\u003c/li\u003e\n\u003cli\u003eTranslate technical requirements from engineers or 3rd party APIs into digestible product workflows that can be leveraged during the design process\u003c/li\u003e\n\u003cli\u003eDevelop testing strategies and think through edge case scenarios for all features\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eWhat you will bring to the position:\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003eExceptional problem solving and communication skills\u003c/li\u003e\n\u003cli\u003eStrong project management skills, and ability to own a roadmap end-to-end\u003c/li\u003e\n\u003cli\u003eAbility to use research, data, experience, and product instincts to identify the most impactful areas\u0026nbsp;\u003c/li\u003e\n\u003cli\u003eAbility to understand how elements of complex systems interact and work collaboratively with engineers to evaluate cost/benefit tradeoffs of different approaches\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u003cbr\u003e\u003cstrong\u003eEducation and/or Experience:\u0026nbsp;\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003e3+ years of experience in Product Management or Product Operations working on consumer Internet or SaaS products, with a focus on internal or external customer experience\u003c/li\u003e\n\u003cli\u003eBachelor's or Master's Degree\u003c/li\u003e\n\u003cli\u003eExperience with at least one of the following:\u003c/li\u003e\n\u003cul\u003e\n\u003cli\u003eLoan origination software\u003c/li\u003e\n\u003cli\u003eDeveloping tools to manage complex customer or operational workflows\u003c/li\u003e\n\u003cli\u003eExperience working closely with product designers, managers and/or technical teams, such as software engineers, from concept through to execution\u003c/li\u003e\n\u003c/ul\u003e\n\u003cli\u003eExperience working with internal stakeholders such as customer support and operations teams is ideal\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003e\u003cstrong\u003eNice to have:\u003c/strong\u003e\u003c/p\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cul\u003e\n\u003cli\u003ePassion for creating exceptional user experiences that address real user needs\u003c/li\u003e\n\u003cli\u003eStrong problem solving skills with an ability to simplify the complex\u003c/li\u003e\n\u003cli\u003eLove optimizing workflows and processes; constantly looking for better ways to do things\u003c/li\u003e\n\u003cli\u003eThrive on collaboration with other teams to accomplish shared goals\u003c/li\u003e\n\u003cli\u003eResourceful and mindful; you move fast but don't break things\u003c/li\u003e\n\u003cli\u003ePossess a build-measure-learn iterative mindset\u003c/li\u003e\n\u003c/ul\u003e\n\u003cp\u003e\u0026nbsp;\u003c/p\u003e\n\u003cp\u003eCredible is open to hiring candidates in the following locations: California, Colorado, Connecticut, Florida, Georgia, Illinois, Indiana, Kentucky, Massachusetts, Michigan, Missouri, Nevada, New Jersey, New Mexico, New York

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+30d

Editor

CredibleRemote, United States

Credible is hiring a Remote Editor

Job Application for Editor at Credible{"@context":"schema.org","@type":"JobPosting","hiringOrganization":{"@type":"Organization","name":"Credible","logo":"https://recruiting.cdn.greenhouse.io/external_greenhouse_job_boards/logos/000/003/821/resized/Credible_Logo_125x60-02_.png?1495054841"},"title":"Editor","datePosted":"2024-05-31","jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Durham, North Carolina, United States","addressRegion":"NC","addressCountry":null,"postalCode":null}},"description":"\u003cp\u003e\u003c/p\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\u003cstrong data-stringify-type=\"bold\"\u003eAbout the Role:\u003c/strong\u003e\u003c/div\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\u0026nbsp;\u003c/div\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003eCredible is looking for a reliable and organized editor to join our Content and SEO team. You’ll be a core contributor to our content strategy and help consumers make better financial decisions by contributing to articles for our media partners.You’ll be editing student loan content — including explainers, how-to's, reviews, SEO articles, and news articles — for copy, style, and overall tone and working closely with writers to produce high quality articles.This is an important role because we’re branching out with many different national media partners. We’re on a mission to make sure our content is clear and easy to digest — and we need you to make that happen.\u003c/div\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\u0026nbsp;\u003c/div\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\u003cstrong data-stringify-type=\"bold\"\u003eYou’re a great fit for this role if you’re:\u003c/strong\u003e\u003c/div\u003e\n\u003cul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003ePassionate about content (and personal finance)\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eComfortable editing personal finance content and have at least 2 years experience doing so\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eKnowledgeable about SEO best practices and what makes an article successful\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eA strong communicator who can empathize with consumers and help them navigate complex financial decisions\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eAlways taking initiative and able to work independently\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eEager to work in a dynamic start-up environment where opportunity for ownership and impact is significant\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eStudent loan expertise a plus\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eExperience working with multiple media partners and adhering to different style guides a plus\u003c/li\u003e\n\u003c/ul\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\u003cstrong data-stringify-type=\"bold\"\u003eResponsibilities:\u003c/strong\u003e\u003c/div\u003e\n\u003cul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eEditing personal finance articles (both published on the Credible blog and off-site with our media partners)\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eReviewing content and performing fact checks\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eOptimizing articles for SEO using keywords, tables, visuals, etc.\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eWorking closely with freelance writers and in-house copyeditors to ensure quality content\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eHelping create content briefs for writers based on topic ideas and SEO recommendations\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eAssisting senior editors with other content projects as needed\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eStaying up to date on industry trends and continually expanding personal finance knowledge\u003c/li\u003e\n\u003c/ul\u003e\n\u003cdiv class=\"p-rich_text_section\"\u003e\u003cstrong data-stringify-type=\"bold\"\u003eEducation and Experience:\u003c/strong\u003e\u003c/div\u003e\n\u003cul class=\"p-rich_text_list p-rich_text_list__bullet\" data-stringify-type=\"unordered-list\" data-indent=\"0\" data-border=\"0\"\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eAt least 2 years experience editing personal finance content (expertise in student loan vertical is a plus)\u003c/li\u003e\n\u003cli data-stringify-indent=\"0\" data-stringify-border=\"0\"\u003eBachelor’s degree in English, journal

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+30d

Editorial Assistant

CredibleRemote, United States

Credible is hiring a Remote Editorial Assistant

Job Application for Editorial Assistant at Credible

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Credible is hiring a Remote Systems Operations Analyst (Mortgages and Personal Loans)

Job Application for Systems Operations Analyst (Mortgages and Personal Loans) at Credible

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