The Role:

As Senior Director, Strategic Relationships, Consumer Financial Solutions you will play a critical role in developing and executing DailyPay's partnership strategy within the consumer financial solutions space. This includes identifying, evaluating, and securing partnerships with leading fintech companies, financial institutions, and other strategic partners to expand DailyPay's reach and enhance our product offerings. You will report directly to the SVP of Consumer Financial Solutions.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Develop and execute a comprehensive partnership strategy: Identify and prioritize potential partners in the consumer financial solutions space, including fintech companies, banks, credit unions, and other relevant organizations
• Lead partnership negotiations:Structure, negotiate, and close complex partnership agreements that drive mutual value and align with DailyPay's strategic objectives
• Build and manage relationships: Cultivate strong relationships with key decision-makers at partner organizations to foster collaboration and ensure long-term success
• Support partner integration and launch: Collaborate with Product Management and Engineering on integration of partner solutions with DailyPay's platform, ensuring seamless user experience and timely launch of joint initiatives
• Monitor and analyze performance: Track key performance indicators (KPIs) for each partnership, identify areas for improvement, and optimize partnership performance to maximize ROI
• Stay ahead of the curve: Conduct market research and competitive analysis to identify emerging trends and opportunities in the consumer financial solutions landscape
• Collaborate cross-functionally:Work closely with internal teams, including product, marketing, legal, and operations, to ensure successful implementation of partnerships

What You Bring to The Team:

• Proven track record:10+ years of experience in business development, partnerships, or a related field, with a focus on consumer financial solutions
• Strong network:Existing relationships with key players in the fintech and financial services industries
• Strategic thinker:Ability to develop and execute a comprehensive partnership strategy aligned with business objectives
• Excellent communication and negotiation skills: Ability to effectively communicate with and influence stakeholders at all levels, both internally and externally
• Results-oriented:Strong drive to achieve results and exceed expectations
• Collaborative spirit:Ability to work effectively in a team environment and build strong relationships with colleagues
• Passion for fintech: Genuine interest in the evolving landscape of financial technology and its impact on consumers

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

DailyPay is looking for a Senior Data Engineer to join our Data Engineering Team. The Data Engineering Team is responsible for building the data infrastructure that underpins our data analytics and data products that are used cross-functionally inside the company (sales, marketing, operations, engineering, etc.) as well as by DailyPay partner companies. The team also ingests internal and external data to help provide insights about the payroll industry in general, as well as about personal finance and financial wellbeing.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Build and maintain company’s ETL/ELT infrastructure and data pipelines
• Design and implement data testing / scaling capabilities for data pipelines
• Maintain and optimize monitoring and alerting for company’s ELT, data pipelines, data warehouse, and analytics infrastructure
• Optimize database performance while reducing warehouse costs and development times
• Participate in code approvals and PR review process for company-wide analytics engineering efforts
• Architect data lakehouse for DailyPay to use as the single source of truth for internal and external client reporting/analytics

What You Bring to The Team:

• 7+ years SQL experience; expert SQL capability
• Familiarity with BI tools such as Tableau, Looker, Metabase or similar
• Experience in Data Architecture for Dimensional Models, Data Lakes and Data Lakehouses
• Excellent communication skills including experience speaking to technical and business audiences and working globally
• 2+ years Python experience
• 1+ years of dbt experience
• Experience with Snowflake, Redshift, and ETL tools like Fivetran, Qlik Replicate or Stitch is a plus

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

The ideal candidate will have working knowledge of prepaid and debit card products, procedures, and Visa rules & regulations to ensure compliance. With experience supporting and performing advanced operational functions for the servicing and maintenance of card related products. Have the ability to manage and monitor our cardholder issue resolution processes, along with experience in performing procedural/systemic audits. This person is curious, highly analytical and has a passion for telling a story with strong quantitative support. They thrive in constantly evolving environments and have the ability to “make sense of the noise” through thoughtful models, dashboards, and reporting packages

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Assist with measuring and monitoring cardholder escalations, and work with the various teams to remediate cardholder/user issues
• Work with Manager to monitor cardholder experience, identify pain points, and propose strategic solutions
• Submit and monitor issue tickets to ensure remediation
• Perform administrative duties related to system access & governance
• Perform monthly/quarterly system, process, compliance, and maintenance audits
• Design and maintain various reports, dashboards and critical metrics to analyze product effectiveness, vendor KPI’s/SLA’s, customer satisfaction, and growth of card programs.
• Manage the accurate and efficient distribution of these reports to Consumer Financial Solutions, Product, and Customer Service/Operations teams

What You Bring to The Team:

• 2+ years of experience in a highly analytical role
• Debit, prepaid, credit card experience desired
• Ability to understand, analyze, and translate large data sets with a high degree of independence
• Earned wage access experience a plus
• Ability to prioritize multiple projects and complete in a timely manner
• Customer centric mentality
• Advanced proficiency with Excel and experience mastering the report-building functionality (i.e. Tableau, Cognos, etc)

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

The Client Success Manager’s responsibilities include driving adoption and engagement, educating clients on best practices, identifying upsell opportunities, and securing renewals, primarily through digital programs.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Lead point of contact for all client account management matters for 100+ clients in our scaled segment
• Deliver scaled success engagement tactics to help clients achieve their business goals
• Collaborate with engagement and advocacy team to build and maintain the scaled customer journey together
• Suggest solutions and innovative ideas to meet client needs 
• Be the leader and orchestrator during customer escalation situations ensuring responsiveness and speedy resolution
• Collaborate with internal teams to advocate for client’s needs, drive adoption, and provide best in class support
• Clearly communicate the progress of monthly, quarterly and annual initiatives to internal and external stakeholders
• Forecast and track key account metrics (e.g. enrollment and adoption)

What You Bring to The Team:

• Proven work experience of 3+ years as a CSM or Sales
• Demonstrable ability to communicate, present and influence client C-Level stakeholders
• Solid experience with Account Management reporting systems, CRM software (e.g. Salesforce or HubSpot), Google Suite, and MS Office (particularly MS Excel)
• Understanding of sales performance metrics or KPIs
• Experience delivering client-focused solutions to client needs
• Availability to travel as needed
• Occasional need to work outside of normal business hours as required to support customers

Nice to Haves:

• HR/Payroll experience

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

You’ll be a member of the Client Support Team, a specialized team within the larger Customer Support Operations organization. You will report to a Client Support Manager.

You’ll provide high-touch customer support to DailyPay’s client contacts: answering inbound questions, educating them on the benefit, and making outbound contacts to support the day-to-day operations of the accounts. You’ll work out of a customer support ticketing system (Zendesk), providing support over the phone and email. You’ll use a multitude of internal systems and platforms to investigate and address technical client questions and support requests. You’ll follow a set daily schedule and adhere to quality standards to ensure excellent client experience.

The successful candidate will be required to work either 9am - 6pm ET or 11am - 8pm ET shifts and be open to being on call 4-5 weekends per year.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Provide excellent customer support to DailyPay client HR and Payroll admins by answering their calls and email requests in a timely, responsive, and professional manner
• Become a subject matter expert on DailyPay’s product offerings and functionality
• Acquire technical expertise in DailyPay’s backend systems and tools, powering the frontend client experience, to help investigate and address client concerns
• Liaise with client HR and Payroll admins on a range of operational topics to support healthy account status:
  • Employee payroll topics (e.g., processing times, time keeping, net earnings, payroll calendar)
  • Employee eligibility for the DailyPay benefit topics
  • Data Exchange inquiries (e.g. data anomalies, missing files, file issues)
  • Investigate and help address employee experience questions.
• Work cross-functionally with Client Success and/or Internal Technical Teams, when needed to investigate and resolve clients-specific issues
• Attend client meetings, in partnership with Client Success, as needed to provide technical insight
• Adhere to all support quality standards and expectations to maintain outstanding client satisfaction

What You Bring to The Team:

• A Bachelor's Degree or equivalent experience
• 1+ years of experience in client service, client experience, or operations
• Technical acumen
• Excellent written and verbal communication skills
• Ability to build strong relationships through effective communication
• An intuitive problem-solver that works wells under pressure and with all types of personalities
• A quick learner

Nice to Haves:

• Experience with large data manipulation and trend recognition
• Familiarity with support tools: ZenDesk, Five9
• Familiarity with DataDog, Boomi, Metabase/SQL, sFTP protocols, JSON

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

We are only looking for candidates located in or around: Seattle, WA & Minneapolis, MN 

Reporting to our Sales Director, the Strategic Account Executive will drive revenue for the company on the front lines of net new business. You will work directly with stakeholders and potential clients in the Midwest region of the United States to further the success of DailyPay.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Become a DailyPay product maven and perfect your DailyPay presentation skills
• Pitch and close qualified prospects via webinar, sales calls and in person presentations
• Leverage relationships with product champions to expedite deals to close rate
• Navigate corporate structures to demonstrate value to multiple team members
• Use financial & analytical tools to communicate employee benefits to partner organizations
• Own a pipeline of valuable relationships, consistently moving partners to a close
• Consistently drive revenue production by meeting and exceeding a set quota

What You Bring to The Team:

• 10+ years of experience in B2B inside or outside sales
• Proven success at meeting and exceeding quotas, especially with longer sales cycles
• Industry experience in HR Product or Service sales, Strategic sales or SaaS sales
• Demonstrated ability to develop and maintain relationships with key stakeholders including the C-suite
• Success selling to multiple decision makers across several departments
• Passion to enable our partners and our company to reach new levels of success
• Highly analytical, data driven and detail oriented

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

DailyPay is seeking a forward-thinking, organized, and enthusiastic Implementation Manager to join our rapidly growing company in NYC. This individual will be a pivotal member of our Implementation team, leading the deployment of our SaaS solution for our Small to Enterprise sized accounts. This person will lead the technical integration between third party vendors and DailyPay. The Implementation Manager will be responsible for managing the entire implementation lifecycle from pre-sales to go-live. Success in this role will rely on a combination of strong discovery skills, technical proficiency, confidence, working with clients and C Suite stakeholders, and the ability to manage the details while seeing the bigger picture.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Lead the technical aspects of the DailyPay integration for Small to Enterprise sized customers
• Perform comprehensive discovery and build robust documentation of the implementation requirements
• Perform technical research to provide unique solutions for complex customer integrations
• Become a specialist in our product, configuration, and internal processes
• Identify, manage, and mitigate project risks
• Work hand in hand with the sales team to assist with pre-sales and scoping discussions
• Suggest new product features and functionality based on implementation experience and feedback from DailyPay customers

What You Bring to The Team:

• Bachelor’s degree in Business, Engineering, or equivalent work experience
• 3+ years of experience in Implementation of SaaS solutions
• Experience working with demanding, high-stakes accounts, managing operational and C-level stakeholders, and supporting day-to-day needs to manage these relationships
• Detail-oriented with the ability to set priorities and be flexible in a changing environment
• Excellent written communication and presentation skills
• Experience leading data validation, unit testing, and UAT
• Experience with sFTP automation and API builds (reviewing logs, troubleshooting, etc.)

Nice to Haves:

• Experience with HCM, Payroll and Time Management Systems
• Experience with Dell Boomi or similar products

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

As a Senior Systems Analyst you will be responsible for the execution of day-to-day configuration, support, and maintenance of our User Support software stack. This currently includes Zendesk, Five9, Assembled, and Observe AI. You will help create and maintain an omni-channel, effortless and delightful customer experience. You’ll become a subject matter expert on tool usage, standard methodologies, and implementation. You’ll also collaborate with department leadership to analyze and uncover efficiencies within existing processes, as well as making recommendations for future improvements. This is a “hands on keyboard” role in which you will be making changes in a production environment.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Administrator
  • Evaluating and fine-tuning existing workflows, as well as experimenting with new ones for future business needs
  • Provisioning access for all roles; agent, supervisor, management
  • Performing hands-on implementation of day-to-day changes including IVR, CRM, reporting and Quality tools
  • Gathering and prioritizing change requirements for internal systems requests
  • Managing the internal testing and rollout of changes across all teams
  • Serve as technical lead for new systems implementations
  • Periodically auditing permissions and ensuring access is appropriate
  • Provide troubleshooting assistance to internal Customer Support Teams
  • Working with Learning & Development team to establish best practices and “how-to” documentation to ensure our team gets the most out of all tools 
• Reporting
  • Ability to translate business requirements into Key Performance Indicators
  • Ability to comprehend a complex data model and develop custom reports for Executive consumption
  • Conduct in depth reviews and analysis from data/ reporting tools to deliver observations, detail changes and identify the root cause and develop remediation plans

What You Bring to The Team:

•  3+ years experience administering customer support software including Zendesk, Five9, Assembled, or Observe AI
•  Previous experience setting up and optimizing API integrations
•  Outstanding problem solving skills
•  Strong attention to detail
•  Ability to collaborate across teams
•  Written and verbal communication skills
•  The ability to take initiative and be self-motivated
•  An adaptable and flexible attitude
•  Ability to work flexible hours as needed

Nice to Haves:

•  Zendesk Administrator Certification, or other contact center certification
•  Experience with IVA, agent assist tools, chatbots, other AI contact center tools
•  Work as part of an on call rotation
•  Experience with Excel (pivot tables, etc.), Google suite of programs, JIRA
•  Fluency in Python, JSON, or Jinja2
•  User journey design and mapping

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

The Franchise Team is responsible for driving new revenue growth for DailyPay with franchise businesses. The Franchise team focuses on developing opportunities to generate qualified franchise lead opportunities for our sales team to close.

As an Associate Franchise Partnership Manager you will own the relationships with specific franchise brands and will identify the best way to drive growth for DailyPay’s free employee benefit to the franchisees of that brand. You will use a combination of our existing channel partners, franchise associations, events, digital marketing, and corporate relationships to drive lead flow and deal velocity. You will partner closely with DailyPay’s sales team to help enhance conversion and ultimately, deal closure.

You will own all aspects of the relationship with a specific franchise brand and surface new marketing and partnership opportunities to our Franchise Director. You will be responsible for attending between 6-8 franchise events per year and will partner closely with our GTM and event marketing teams to execute Dailpay’s event presence. You will stay educated on how to speak about DailyPay as the market, competitive landscape, and product changes.

This position will include travel as necessary to manage the business. If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

•  Execute strategic initiatives to drive DailyPay sales and adoption into your designated franchise brands
•  Coordinate with and manage relationships with sales counterparts at our existing channel partners to drive DailyPay sales
•  Manage strategic initiatives with our partners including sales training, joint-press campaigns, case studies, webinars, etc
•  Coordinate go-to-market activities for your franchise brands (events, lunch and learns, webinars, etc)
•  Analyze and review the performance of lead generation and sales into your designated brands, including financial analysis for QBR sessions
•  Support strategic enablement and sales initiatives with our partners and internal sales leadership
•  Represent DailyPay at franchise and partner events and conferences

What You Bring to The Team:

•  Ability to thrive in a fast-paced environment
•  Familiarity with franchises systems
•  Knowledge of sales methodologies and techniques for selling complex and compliant solutions
•  Outstanding organizational and people skills
•  Strong interpersonal skills, with an ability to professionally interact with a diverse blend of personalities to maintain strong relationships and reach resolutions
•  Excellent verbal and written communication and presentation skills
•  Bachelor’s Degree in a relevant field of study or equivalent experience
•  2+ years of experience in sales/business development/strategic partnerships with a
  bonus if you’ve intersected with franchises

Nice to Haves:

•  Experience selling goods or services into franchise systems
•  Knowledge of HCM/payroll
•  Highly outgoing and good relationship builder
•  Account management experience

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

In this role, you’ll utilize standard operating procedures and information from multiple sources to make data-driven decisions, execute initial troubleshooting, and initiate action with appropriate partners. Success in this role will rely on a combination of detailed understanding of DailyPay’s operational monitoring functions, attention to detail, and ability to execute tasks with high quality in a fast-paced environment.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

***Two Available Shifts: 11am - 8pm CT Monday thru Friday OR 11am - 8pm CT Friday thru Tuesday***

How You Will Make an Impact:

• Develop expertise in our product, configuration, and backend processes
• Monitor and manage DailyPay’s operational, risk management, and revenue dashboards/metrics
• Analyze and monitor operational data/trends to mitigate risk exposure
• Identify operational anomalies using data from multiple sources
• Investigate alerts and provide initial troubleshooting to prevent service outages
• Collaborate with internal teams to ensure processing is completed efficiently
• Report, troubleshoot, and manage incidents through to resolution.

What You Bring to The Team:

• Bachelor’s degree or relevant experience in an operational, technical, or real-time monitoring environment
• Detail-oriented with the ability to set priorities and be flexible in a fast-paced environment
• Ability to execute recurring tasks with a high level of accuracy
• Strong analytical ability used to identify risks and confidently raise issues, escalate early, and engage in constructive credible challenge
• Ability to take initiative and be proactive in problem-solving
• Flexible scheduling to meet needs outside normal business hours
• Experience with monitoring, data analytics, incident management, business intelligence, or systems analysis

Nice to Haves:

• Strong and cross-functional communication skills
• Experience with payroll or money movement products, processes, and controls
• Experience in Technology or Financial Services fields

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

Reporting to the VP of Sales, the Sales Director of the SME Account Executive team will drive revenue for the company on the front lines of net new business. You will work with your team of SME Account Executives, who sell to companies with less than 2,000 employees, as a point of escalation with prospects and will help them drive deal strategy.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Recruit, build, and manage an efficient and productive SME Account Executive team
• Continuously drive performance and elevation of the DailyPay brand
• Maximize the success of DailyPay's expansion across key market segments
• Provide accurate revenue forecasting
• Embrace the tools and metrics based management culture of DailyPay
• Educate the labor marketplace on the power and benefits of DailyPay
• Collaborate the VP, Sales to provide vital analysis and sales results
• Work closely with other DailyPay Sales Directors to refine sales process, sales culture
  and messaging

What You Bring to The Team:

• Experience attracting and hiring high quality sales reps and effectively leading a sales team
• Successful sales experience SaaS - HR tech, FinTech, Business Intelligence/Analytics or closely related products
• Proven experience developing and refining sales processes, sales planning and value propositions
• A resourceful problem solver who can independently translate high level goals into actionable plans
• High proficiency integrating CRM strategies, technologies, data, analysis, and communications into the sale process
• Operate with a strong sense of urgency creating a results driven, collaborative environment
• Demonstrated leadership skills with an approachable presence, charisma and an excellent public speaker/motivator

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

This is an experienced role where you’ll execute on high-volume, data-rich processes as a member of our Fraud Analyst team.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Define the strategy and vision of Daily Pay’s approach to fraud work on helping review and mitigate fraud risk as it pertains to Daily Pay’s service
• Analyze and understand fraud vectors across Daily Pay’s platform – a complete end to end analysis that allows us to better identify the bad actors on our platform and innovate to mitigate future fraud and improve the experience of good users
• Consume review data from various internal and external sources and create inputs for our 24/7 payment stream
• Influence and engage across the company – partner with product, customer success, Partner support analysts, engineering and analytics team to define goals
• Perform regular validations on user account issues
• Optimize through experimentation – use data-driven decision-making and sound judgment to run tests on everything that will drive down fraud while accelerating fraud investigations
• Investigate user use cases with an eye for iteration on existing processes

What You Bring to The Team:

• Bachelor’s degree or equivalent experience
• 1+ years of experience in operations, fraud investigation, accounting or finance
• Subject Matter Expertise related to the Backend and Internal operating systems
• Strong Excel skills
• Banking background, ach, debit card, or DDU fraud experience
• High level of attention to detail
• Strong and cross-functional communication

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

Reporting to our Sales Director, the SME Account Executive will drive revenue for the company on the front lines of net new business. You will work directly with stakeholders and potential clients in the Southeast region of the United States to further the success of DailyPay.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Become a DailyPay product maven and perfect your DailyPay presentation skills
• Pitch and close qualified prospects via webinar, sales calls and in person presentations
• Leverage relationships with product champions to expedite deals to close rate
• Navigate corporate structures to demonstrate value to multiple team members
• Use financial & analytical tools to communicate employee benefits to partner organizations
• Own a pipeline of valuable relationships, consistently moving partners to a close
• Consistently drive revenue production by meeting and exceeding a set quota

What You Bring to The Team:

• 3+ years of experience in B2B inside or outside sales
• Proven success at meeting and exceeding quotas, especially with longer sales cycles
• Industry experience in HR Product or Service sales, enterprise sales or SaaS sales
• Demonstrated ability to develop and maintain relationships with key stakeholders including the C-suite
• Success selling to multiple decision makers across several departments
• Passion to enable our partners and our company to reach new levels of success
• Highly analytical, data driven and detail oriented

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

The Role:

Reporting to our Sales Director, the Enterprise Account Executive will drive revenue for the company on the front lines of net new business. You will work directly with stakeholders and potential clients in the Midwest region of the United States to further the success of DailyPay

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Become a DailyPay product maven and perfect your DailyPay presentation skills
• Pitch and close qualified prospects via webinar, sales calls and in person presentations
• Leverage relationships with product champions to expedite deals to close rate
• Navigate corporate structures to demonstrate value to multiple team members
• Use financial & analytical tools to communicate employee benefits to partner organizations
• Own a pipeline of valuable relationships, consistently moving partners to a close
• Consistently drive revenue production by meeting and exceeding a set quota

Nice to Haves:

• 5+ years of experience in B2B inside or outside sales
• Proven success at meeting and exceeding quotas, especially with longer sales cycles
• Industry experience in HR Product or Service sales, enterprise sales or SaaS sales
• Demonstrated ability to develop and maintain relationships with key stakeholders including the C-suite
• Success selling to multiple decision makers across several departments
• Passion to enable our partners and our company to reach new levels of success
• Highly analytical, data driven and detail oriented

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

The Role:

Reporting to the VP of Sales, the Sales Director for the Strategic Accounts team will drive revenue for the company on the front lines of net new business. You will work with your team of Account Executives, who sell to companies with >10,000 employees, as a point of escalation with prospects and will help them drive deal strategy.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Build, manage and motivate a high-performance Strategic Sales team
• Continuously drive performance and elevation of the DailyPay brand
• Maximize the success of DailyPay's expansion across key market segments
• Provide accurate revenue forecasting & contribute to overall business planning
• Embrace the tools and metrics-based management culture of DailyPay
• Educate the labor marketplace on the power and benefits of DailyPay
• Provide the VP Sales with vital analysis and sales results

What You Bring to The Team:

• Successful experience in building & leading elite sales organizations
• Demonstrated success in selling SaaS - HR tech, FinTech, Business Intelligence/Analytics or related products to large, strategic accounts
• Proven experience developing and refining sales processes, sales planning and value propositions
• A resourceful problem solver who can independently translate high level goals into actionable plans and results
• High proficiency integrating CRM strategies, technologies, data, analysis, and communications into the sale process
• Operate with a strong sense of urgency creating a results driven, collaborative environment
• Demonstrated leadership skills with an approachable presence, charisma, and an excellent public speaker/motivator

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

In addition to a base salary, this role is eligible for a $215,000 commission plan.

The Role:

DailyPay seeks an experienced and detail-oriented Senior Manager or Manager of Fraud Prevention to join our Trust & Safety team, focused on card fraud prevention. DailyPay has a fast growing business line, Consumer Financial Services, featuring consumer facing products that will be added upon our existing debit card product. This role is crucial in minimizing fraud and disputes, particularly around transaction fraud rules. The ideal candidate will lead efforts in testing and implementing transaction rules, investigating card-related fraud, partnering with finance to reduce fraud and dispute costs, advising on new Consumer Financial Services features and initiatives, and act as an owner for fraud prevention on DailyPay’s card products. 

This role will report to the Director of Trust & Safety and will be hired at the Senior Manager or Manager level.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Testing and Implementing Transaction Rules
  • Develop, test, and implement transaction rules aimed at minimizing disputes and fraud
  • Proficiency in utilizing our Processor’s fraud rules platform
  • Continuously monitor and refine fraud rules to ensure optimal effectiveness
  • Develop and update fraud prevention policies and procedures
• Investigations into Card-Related Fraud
  • Lead investigations into suspected card-related fraud incidents
  •  Collaborate with internal teams to gather necessary information and evidence
  • Analyze fraud trends and data to implement fraud strategies
  • Develop comprehensive reports on findings and recommend preventative measures
• Partnership with Finance
  • Work closely with the finance team to identify and implement strategies to reduce fraud and dispute costs
  • Analyze financial data to track and report on fraud trends and patterns
  • Develop cost-effective solutions to mitigate fraud risks
• Fraud advisory role
  • Serve as the fraud advisor for new Consumer Financial Services features and initiatives
  • Provide expert guidance on fraud prevention strategies during the development and rollout of new products and services
  • Ensure that all new initiatives adhere to best practices in fraud prevention
  • Collaborate with Operations Leadership on best practices for fraud detection and real-time alerting
  • Collaborate with external partners, such as financial institutions, identity vendors, and other stakeholders to enhance fraud prevention efforts
  • Provide training and guidance to employees on fraud prevention measure
• Ownership of the Confirmed Fraud Rate Key Results
  • Act as an owner of Key Results (KRs) for card related fraud
  • Regularly report on performance metrics related to confirmed fraud rates
  • Develop and implement strategies to achieve and exceed KR targets
  • Set KPI’s for fraud management and reduction
  • Stay current on emerging fraud trends
  • Evaluate new fraud detection tools and technologies to continuously improve DailyPay’s fraud prevention capabilities

What You Bring to The Team:

• Bachelor’s degree or equivalent experience
• 4+ years of experience in operations, fraud investigation, accounting or finance
• Data driven decision making
• Ability to adapt and thrive in a fast-paced tech company environment
• High level of attention to detail
• Strong and cross-functional communication
• Subject Matter Expertise related to debit and credit card fraud, disputes, ACH, and banking

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

As a Senior Program Manager, you will play a critical role in executing the strategy for our Earned Wage Access products, as well as helping to shape the future of this growing team. You will be responsible for managing the end-to-end delivery of programs related to our core business – ensuring that projects are completed on time, within scope, and aligned with our business objectives – as well as partnering with our central Strategy & Operations group on company-level initiatives. Your expertise in program management, management of key business stakeholders, and ideas for growth of the team will be key to your success in this role and to the success of our Enterprise Program Office.

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Program Leadership: Lead the planning, execution, and delivery of both business unit-specific programs, as well as company-level strategic initiatives, ensuring alignment with company goals and customer needs
• Strategic Planning Management: Adopt and execute our company strategic planning Help our teams to develop and implement program strategies, roadmaps, and execution plans to drive the success of our EWA offerings
• Cross-functional Collaboration: Collaborate with product management, engineering, design, product marketing, client success, and customer support teams to ensure seamless program execution and alignment
• Stakeholder Management: Engage with internal and external stakeholders, including customers, partners, and regulatory bodies, to ensure program success and compliance
• Program Management: Oversee multiple projects within the core business unit, managing timelines, resources, and risks to deliver high-quality outcomes, as well as maintaining close partnership with integral cross-functional partners to deliver
• Process Improvement: Identify opportunities for process optimization and implement best practices to enhance program efficiency and effectiveness
• Leadership and Mentorship: Lead and mentor project managers and multidisciplinary teams, promoting a collaborative, high-performance work and team environment
• Data-Driven Decision Making: Partner with R&D, Business Operations and the Analytics teams to utilize data to monitor program performance and make informed decisions to drive strategic prioritization and planning

What You Bring to The Team:

• Bachelor’s degree in Business Administration, Finance, Technology, or a related field is preferred; MBA or advanced degree is added bonus.
• 5+ years of program management experience, ideally in fintech, payroll, or related industries
• Proven ability to lead and inspire cross-functional teams, manage complex projects, and drive organizational change
• Excellent verbal and written communication skills, with the ability to effectively convey complex information to diverse audiences. Senior Program Management is also expected to contribute to strategy of program health communication across the organization
• Understanding of fintech and/or payroll systems, with the ability to bridge the gap between technical and non-technical stakeholders
• Proficiency in project management methodologies (e.g., Lean, Agile) as well as comfortability with tooling systems (primarily JIRA)
• Ability to analyze data, generate insights, and make data-driven decisions to improve program outcomes

Nice to Haves:

• Experience in business-level or B2B technical integrations is a plus

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

#BI-Remote #LI-Remote

The Role:

DailyPay seeks a mission-driven, values-aligned leader adept at working in teams and with coalitions and motivated by economic justice, technology policy, and protecting consumers.

The Government Relations Manager, Central Region is responsible for serving as the primary representative of DailyPay to the assigned state legislatures, Governor’s offices, and relevant state agencies to generate awareness and support for DailyPay’s public policy agenda. This person will strategically coordinate and oversee efforts to further the state public policy priorities of DailyPay. They will be responsible for working with partner organizations to build support for DailyPay’s policy issues and to integrate advocacy messaging into relevant programs and events. 

In this critical role, you will onboard and manage consultants in your region, as needed, to help pass legislation and engage with policy makers throughout fifteen states.  This person will work cross-functionally with all relevant teams within DailyPay’s business.  Qualified candidates have the ability to travel approximately 50% of the to events and state capitol meetings throughout the Central Region.  You will be the lead liaison for DailyPay to state legislators, the Governor’s Office, and community partners in the Central Region of the United States. 

If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

DailyPay seeks a Texas-based or Central Region (State Capitol)-based government relations professional with experience getting legislation passed in one or multiple states. Reporting to the Director of Public Policy, this role is fully remote and will be the third member to join DailyPay’s growing government relations team. 

As our Central Region Government Relations Manager, you will drive DailyPay’s public policy work in 13 states: TX, LA, AR, OK, AL, MS, KS, MO, NE, IA, SD, ND & FL. They will also support on-going work in ID, MT, WY, KY & elsewhere as needed. You will serve as the primary representative of DailyPay to each state’s legislature, Governor’s office, and relevant state agencies. You will coordinate and oversee all policy and partnership efforts in your region to further DailyPay’s advocacy goals in each state. 

In this critical position, you will onboard and manage consultants in your region, as needed, to help pass legislation and engage with policy makers in each state. You will work cross-functionally with all relevant teams within DailyPay’s business in addition to the full public policy team. Qualified candidates have the ability to travel approximately 50% of the to events and state capitol meetings throughout the Central Region. If this opportunity excites you, we encourage you to apply even if you do not meet all of the qualifications.

How You Will Make an Impact:

• Reporting directly to the Director of Public Policy, our new Government Relations Manager for the Central Region will drive DailyPay’s public policy strategy and partnership work in  TX, LA, AR, OK, AL, MS, KS, MO, NE, IA, SD, ND & FL. They will also support on-going work in ID, MT, WY, KY & elsewhere as needed. 
• You will be the lead liaison for DailyPay to state legislators, the Governor’s Office, and community partners in the Central Region of the United States.
• Specific Responsibilities include:
      ◦    Hiring and managing contract lobbyists in each state in your region.
      ◦    Meeting one on one with members of the State Legislatures, their staff, and other State Government officials and agencies to gain support for DailyPay’s advocacy issues.
      ◦    Coalition building by creating new in-state partnerships and leveraging existing fintech industry relationships.
      ◦    Collaborating with DailyPay’s policy communications team to developing the content and timing for media advocacy efforts in your region.
      ◦    Testifying before legislative committees in support of bills supported by the company.
      ◦    Attending and participating in relevant events throughout the year, including state, national, and local conferences, fundraisers, public policy panel discussions, policy summits, etc.
      ◦    Support the East & West regional Government Relations leads as needed.

What You Bring to The Team:

• At least 4 years experience with the state legislative process.
• Experience helping to pass at least one bill in at least one state in the region, including help to get that bill signed.
• Established bi-partisan relationships and experience working with state elected officials within the region.
• Experience managing consultants, lobbyists, industry coalitions, trade associations, etc.
• Established relationships and experience working within the region with:
• Advocates for local businesses
• Local community organizations
• Research institutions or similar stakeholder organizations
• Ability to simultaneously manage multiple, complex projects in varying stages of development under time constraints
• Excellent interpersonal and negotiation skills
• Demonstrated ability to work effectively within a team and independently, with internal and external stakeholders, in coalitions, and cross-functionally with other teams at DailyPay
• Strong relationship-building and interpersonal skills, enthusiasm, optimism, and ability to work through industry policy differences with competitors
• Excellent communication skills, both written and oral, and an ability to influence and build coalitions and relationships

Nice to Haves:

• Knowledge in and relationship to financial services public policy work
• Experience conveying complex tech policy issues in simple terms to policy makers
• Experience drafting advocacy materials, utilizing research, and policy communications to achieve policy outcomes

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

Interested in working with DailyPay's Commercial Sales team but don't see an opportunity that aligns with your skill set?  That's okay - we'd still love to connect. 

What We Offer:

• Exceptional health, vision, and dental care
• Opportunity for equity ownership
• Life and AD&D, short- and long-term disability
• Employee Assistance Program
• Employee Resource Groups
• Fun company outings and events
• Unlimited PTO
• 401K with company match

Pay Transparency. DailyPay takes a market-based approach to compensation and compensation may vary depending on your location. U.S. locations are categorized into two tiers based on a cost of labor index for that geographic area. Where a candidate fits within the compensation range for a role is based on their demonstrated experience, qualifications, skills and internal equity. 

The Role:

Reporting to the Market Intelligence Director within the HCM team, the Market Intelligence Manager will play a pivotal role in supporting the Product Marketing, Sales, Product, and Client Success teams. This role involves conducting thorough analyses of the competitive landscape, supporting exploratory research on market trends, and overseeing the operations of research and intelligence initiatives. Their insights will directly inform strategic decisions across the organization, shaping DailyPay's GTM and product roadmap strategy. This position offers a unique opportunity to contribute directly to the intelligence driving DailyPay's growth and success.

How You Will Make an Impact:

COMPETITIVE INTELLIGENCE

• Leading the strategic direction of competitive intelligence efforts by conducting comprehensive research on current and adjacent competitor sets to unveil crucial insights and emerging trends
• Utilizing CI software such as Klue and overseeing monitoring of feedback channels, synthesizing data into easily understandable formats, and providing actionable insights to inform strategic decision-making
• Managing and curating the competitive intelligence repository, ensuring it is regularly updated to meet current organizational needs and standards
• Developing intelligence digests to succinctly summarize top news and provide in-depth analysis of its implications for the organization
• Proactively managing SLAs to ensure timely collection and updating of intelligence resources and collaborating on intelligence reporting and asset creation
• Providing strategic recommendations for product positioning and competitive strategy

MARKET RESEARCH

• Driving the development and execution of strategic plans for market research initiatives aligned with overarching business objective
• Leading the analysis and interpretation of research findings to extract actionable insights and recommendations for decision-making
• Aggregating and synthesizing customer feedback and insights to inform product development, marketing strategies, and customer experience enhancement
• Communicating research findings and strategic recommendations effectively to senior management and key stakeholders through detailed reports, dynamic presentations, and interactive dashboards

OPERATIONAL EXCELLENCE

• Developing an ‘input’ process, where Research/ Intelligence serves as a critical input to the roadmap strategy discussions taking place at a company and business-unit level
• Identifying opportunities to streamline and optimize research processes to improve efficiency and reduce redundancies
• Implementing data quality standards, devising data governance frameworks, and overseeing data validation processes to ensure accuracy and reliability of market intelligence
• Evaluating and leveraging technology solutions to enhance market intelligence operations

What You Bring to the Role:

• 5+ professional experience in operations, research, PMM, or similar role
• Experience delivering process improvement strategies to support cross-department initiatives
• Experience managing research operations, including but not limited to: research vendor management, research initiative planning, data cleaning 
• Experience in both structured and unstructured research methods
• Experience working in Klue or a similar CI tool
• Exceptional written & verbal communication skills
• Excellent time management and project management
• Experience working with data sets in excel
• Experience delivering thoughtful and impactful content through powerpoint
• Ability to work independently with minimal supervision
• Demonstrated professionalism and ability to navigate difficult questions/requests
• Flexibility to learn on an accelerated curve and adapt quickly to changing needs