Daisy Group is hiring a Remote Software Implementation Consultant
Job Description
Purpose of the role:
The Operational Resilience Consultancy Team specialises in providing a full range of Business Continuity (BC) and Operational Resilience (OR) professional services to existing and new customers. As part of the service set offered, the team own and manage an award-winning BC software tool called Shadow-Planner. This tool is designed to help organisations manage their BC Programme more effectively, as well as enable the wider team to provide managed services to customers through the Shadow-Planner tool. The Implementation Consultant role is to support the Shadow Planner tool and its customers, so projects are delivered effectively in line with expectations and requirements.
What you will be doing:
- Educating and supporting clients on how to use and get the most out of the Shadow-Planner tool to deliver the most value.
- Managing new client projects to develop and deliver tailored Shadow-Planner environments based upon client's data and drivers.
- Support the wider Operational Resilience Consulting team in the delivery of managed service contracts.
- Progressing the Shadow-Planner software product development and capability through Innovation, testing and analytical feedback.
Qualifications
Qualifications and what you need to have done already:
- Managed a variety of projects, Ideally IT or software deployment projects.
- Worked with software tools and the deployment in to live operations.
- Have excellent communication skills and experience delivering software training to end users.
- Knowledge of Business Continuity Management practices and methodologies, practical experience as part of a programme is desirable.
- IT literate (MS Office packages & management / manipulation of large data sets)
- Project Management Qualification(s)
- CBCI accreditation or higher (Desirable)
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