Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help them use the power of tech to innovate and grow.

About the Role (Your Why)
You will be joining our growing Networks Managed Services team, working with a dedicated team to deliver excellence through building true partnership with our important federal customers. The purpose of this role is to provide Datacom and the customer with network solutions, solution implementation and timely updates all whilst maintaining a balanced approached to customer service and team collaboration.

**Note that this is anAssociate level position, which is between entry level and intermediate, so no need to apply if you are already more senior than this and are not looking to take a step down.

Also, with this role wecannot sponsor visasand so if you do not have acurrentworking visa then please do not apply as you will not be considered**

What You’ll Do
As an Associate Network Engineer, you will be a member of a highly skilled network engineering team, working on but not limited to:

• Maintaining corporate data communications network services, components, and associated infrastructure under close supervision
• Maintaining technical documentation, reports, and records regarding infrastructure solutions
• Conducting acceptance tests and commissioning communications systems and equipment
• Testing, implementing, monitoring and tuning networking software/hardware to ensure optimum systems performance and highlight potential issues.
• Performing hands-on systems engineering tasks under the guidance of more experienced network engineers
• Providing a low level of escalated technical support to both network users and help desk staff.
• Build strong stakeholder relationships with the team and customer.
• Providing on-call or after-hours support as needed.

What You’ll Bring
As an Associate Network Engineer you will have:

• 1-3 years of commercial experience in IT/Network Experience.
• A qualification in Computer Science or Electronics Engineering.
• Skills in configuration and maintenance of networking/communication infrastructure.
• Knowledge of networking systems and software including LANs and WANs.
• Knowledge of industry standards and government regulations relevant to networking and data communication.
• Understanding of network protocols (TCP/IP, DNS, DHCP).
• Knowledge of network hardware (routers, switches, Firewalls), and ideally a CCNA, CompTIA Network, or any other network related certification in Firewalls is desirable, and wireless would be advantageous.

In additional you will be a strong team player and an open and effective communicator with the ability to work autonomously and contribute to overall team outcomes. The nature of this role will suit a person who works with a sense of urgency and has a proactive work ethic.

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

 We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

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Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow

About the Role (your why)

As Technical Lead, you will primarily be responsible for improving the effectiveness and efficiency of the usage of IT systems. You will contribute to conversations and decisions around the most effective platform for operations and will report to the Team Leader.

What you’ll bring

Extensive knowledge of and experience with Active Directory relating to:

• Management and best practices
• Security
• Troubleshooting
• Architecture
• Backup and disaster recovery
• Compliance to auditing requirements such as ISO standards, Essential 8

Additionally, extensive knowledge of and experience with managing the below is desired:

• Domain Name Services (DNS)
• Active Directory Federation Services (ADFS)
• Network Policy Server (NPS)
• Public Key Infrastructure (PKI) and certificate management
• Utilising PowerShell for automation
  
  

What you'll do

• Provide specialised skills and services to maximise platform use and efficiency
• Provide expert advice and guidance to business stakeholders to deliver short-term and long-term goals of Datacom
• Contribute to future planning, standards and guidelines
• Investigate available hardware and/or software and provide recommendations
• Build and maintain strong relationship with all stakeholders including third party providers and Datacom management of all levels

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

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Overview:

We are seeking a highly skilled Quality Assurance (QA) Automation Engineer to join our dynamic team. This role involves overseeing all aspects of product quality improvement through comprehensive testing activities. The successful candidate will collaborate closely with various team members, including developers, business analysts, vendors, and operations, to ensure the success of our products.

Key Responsibilities:

Comprehensive Testing:Conduct thorough testing to identify product quality improvement opportunities.

Collaboration:Collaborate with developers, business analysts, vendors, and operations teams to ensure product excellence.

Test Automation:Automate functional, regression, and performance acceptance tests. Enhance end-to-end automated test coverage.

Sprint Planning:Actively participate in sprint planning sessions. Work closely with the Scrum team to analyse requirements and provide relevant test recommendations.

Framework Improvement:Collaborate with cross-functional teams to continually improve the automation framework and test infrastructure.

Core Skills (Domain Level):

• Proficient with test automation development with Java (with Gradle or Maven), and the REST API test framework Rest Assured
• Proficient with source control technologies such asGitHub/BitBucket  
• Experienced with Restful Webservices (Spring)
• Knowledgeable in test frameworks such as JUnit, TestNG 
• Familiarity with CI/CD tools:  Jenkins
• Competent in cloud platforms, particularly AWS

Secondary Skills (Team Level):

• Expertise in database queries and structure with relational databases such as PostgreSQL
• Skilled in performance monitoring and logging tools like Splunk and Dynatrace
• Experience with test automation tools: Insomnia andWireMock
• Practical knowledge of container technologies such as Docker and OpenShift

Nice to Have:

• Awareness of Amazon Elastic Kubernetes Service (EKS) - AWS
• Awareness with API gateway technologies such as Muleand Kong
• Experience with performance tools such as jMeter

Target State Technologies:

• Playwright
• PostgreSQL

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

Why Datacom:

• Opportunity to work with cutting-edge technologies and innovative projects.
• Collaborative and dynamic work environment with a focus on team success.
• Competitive salary and benefits.

How to Apply:

If you are passionate about quality assurance and automation and meet the above qualifications, please submit your resume and cover letter through the Datacom website. We look forward to reviewing your application.

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Our Purpose

Here at Datacom, we connect people and technology to solve challenges, create opportunities and discover new possibilities for the communities we live in whilst embodying a culture of trust and respect for employees and customers alike.

The Details

We now have 7000 people across our global offices and generate an annual revenue of over $1.4 billion, making us one of Australasia’s largest professional IT service companies. We have renowned expertise in operating data centres and in providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant and notable clients so to meet their needs, and in turn our employees’, Datacom understands the value of hiring, developing and promotion of the very best available talent. At Datacom, nobody is just a cog in a wheel, with everyone’s contribution recognised and lauded whilst their training and development is specifically tailored to suit their own unique needs!

Why You Want to Join Us – Our Team and Culture,Benefits, Career Growth and Flexibility

We are local at heart, yet world-class in capability. We’ve managed to maintain our local family feel whilst expanding globally across Australia, ASIA, US and the UK. In the regions we continue to grow and actively support local workforces and their families, and we are focused on being a great place to work to facilitate an environment that encourages our employees to strive to imagine what’s possible, challenge the status quo and put forward fresh, diverse thinking. For our employees, this results in such fantastic perks as:

• SALARY - A competitive salary package with annual performance reviews with the goal of taking care of and retaining the best talent.

• BENEFITS - Amazing benefits such as free Healthcare and Life Insurance from leading providers and access to online training portals to help you gain any industry certificates that you might want and we even cover the examination costs if you pass!

• DEVELOPMENT – Due to our strong focus and dedication towards employee development, we have the aforementioned in-house training plus our meticulous ‘career framework’, which helps map the next steps of your career and what you need to do to get to where you want to be.

• OPPORTUNITIES - Having a large scale, globally respected IT organisation on your resume will do wonders for your prospects, and with a 7000 strong workforce, there are many long-term opportunities to progress within.

• FLEXIBILITY - A supportive and flexible working environment in up-to-date modern workplaces with a 37.5 hour working week and scope for remote or hybrid working.

Our Team

The Data and Analytics team are a progressive group of diverse and creative individuals with a deep love for all things data related. They build platforms and solutions that are leading edge and at the forefront of the technology curve. A close knit and fun team embedded within our rapidly growing Professional Services division, and part of the wider Datacom ecosystem.

About the Role

As a Principal Consultant, you will lead the technical delivery of large-scale data platform and BI solutions. You will be asked to design, implement and own the delivery of robust Data Platform solutions and end-to-end components.

This is a client facing role, so you'll need to be an excellent communicator and good with people.

The Principal Consultant works closely with practice leads, project managers, scrum masters, and client stakeholders and teams.

** We are accepting applications from anywhere in NZ and around the World! So if interested and outside of Auckland then do please still apply! **

What You’ll Do

• Working with clients (businesses users) to gather, clarify requirements and business rules by running workshops with stakeholders.
• Lead the technical architecture, design and delivery for a new Data platform.
• Provide overall thought leadership to our clients regarding data profiling and integration recommendations.
• Data modelling (relational and dimensional like star schema and Snowflake schema)
• Managing development life cycle using various source code management tools.
• Ability to perform performance tuning and optimisation on new and/or existing data warehouse solutions.
• Provide detailed documentation, end user training and knowledge-transfer services to customers, and internal teams.
• Mentor developers, acting as an SME in data warehouse architecture and data modelling

Skills and requirements

Skills

• Advanced data modelling skills (Star schema, Snowflake schema, data vault)
• Proven track-record of building EDW’s
• Advanced ETL /ELT processes design and implementation.
• Advanced skills in performance tuning, query plan, query plan analysis, indexing, table partitioning.
• Strong skills in cloud platforms such as Azure, AWS & GCP
• Strong skills in Azure Data Factory and data Flows  and Azure SQL data platform.
• Extensive knowledge of Databricks architecture and features.
• Proven track-record  in the design, development and implementation of data solutions using Databricks.
• Experience in data ingestion tools such as Apache Kafka, Informatica, AWS Glue, Azure event hubs, Fivetran, Matillion, DBT and Coalesce.
• Experience in Apache Airflow.
• Strong consultation and clients’ management skills
• Strong understanding of Agile delivery methodology.
• Excellent verbal and written communications.

Required Skills and Qualifications

• Bachelor's degree in Computer Science or related discipline
• Minimum 8+ years’ experience in EDW design and implementation.
• Minimum 8+ years’ experience in ETL architecting and design.
• Minimum 8+ years’ experience in data modelling (Star schema & Snowflake schema)
• Minimum 5+ years’ experience in semantic layer development.
• Minimum 5+ years’ experience in reporting and visualization tools.
• Advanced skills in Microsoft BI stack.
• Minimum 8+ years’ experience in various Microsoft SQL server technologies including SSIS, SSRS, SSAS
• Minimum 4+ years’ experience in design, development and implementation of data solutions using Databricks.
• Wherescape RED, 3D experience is preferred.
• Minimum 3+ years’ experience in Power BI

What are you waiting for! If you are ready to make a difference in Australasia's largest homegrown technology company then apply within today!

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Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role

We have an exciting role supporting our wider Products Solutions Team as an Associate Account Manager- no previous experience needed!

As an Associate Account Manager your role will be focused on cold calling and connecting to prospects.

You will be responsible for filtering a propensity list, using market intelligence and individual research in order to find the right candidate to connect with to have a relevant initial conversation for that individual. Where it makes sense, you would also nurture, and build repour with prospects to develop into sales qualified leads to hand over to sales account managers.

This role will be based out of our North Sydney office and will be for a 12-month fixed term contract.

What You’ll Do:

• Support the team by liaising with prospects and clients to determine their present and future needs and connect subject matter experts to propose suitable products, services and upgrades in order to maintain and grow revenue for the organisation.
• Act as the main interface between the prospect and the organisation to ensure an optimal level of service is always provided.
• Continually seek the opportunity to participate in clients' strategic business planning processes.
• Support the team in coordinating the preparation of cold calling scripts, researching prospects, creating sales proposals, tenders/bids, contracts and Account Management plans.

What You’ll Bring:

• Excellent communication skills, both written and verbal
• Keen interest in Sales and ability to research and evaluate prospects
• Ability to build relationships and trust quickly
• An understanding of Account Management techniques and disciplines.
• An understanding of IT, hardware, Software and SaaS

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

 We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

See more jobs at Datacom

Apply for this job

Overview:

We are seeking a highly skilled Quality Assurance (QA) Automation Engineer to join our dynamic team. This role involves overseeing all aspects of product quality improvement through comprehensive testing activities. The successful candidate will collaborate closely with various team members, including developers, business analysts, vendors, and operations, to ensure the success of our products.

Key Responsibilities:

Comprehensive Testing:Conduct thorough testing to identify product quality improvement opportunities.

Collaboration:Collaborate with developers, business analysts, vendors, and operations teams to ensure product excellence.

Test Automation:Automate functional, regression, and performance acceptance tests. Enhance end-to-end automated test coverage.

Sprint Planning:Actively participate in sprint planning sessions. Work closely with the Scrum team to analyse requirements and provide relevant test recommendations.

Framework Improvement:Collaborate with cross-functional teams to continually improve the automation framework and test infrastructure.

Skills Required:

Core Skills:

• Proficient in Javaand JavaScript
• Experienced with Restful Webservices (Spring)
• Knowledgeable in test frameworks such as JUnit, TestNG, and Mocha
• Familiarity with CI/CD tools: GitHub/BitBucket, Gradle, Maven, Jenkins
• Competent in cloud platforms, particularly AWS

Secondary Skills:

• Expertise in PostgreSQL
• Skilled in performance monitoring tools like Splunkand Dynatrace
• Experience with test automation tools: Rest Assured, Insomnia, Cypress, WireMock
• Practical knowledge of Dockerand Openshift

Nice to Have:

• Experience with Typescript
• Awareness of EKS (AWS)and performance testing tools like Jmeter
• Familiarity with Mule, Kong, and emerging technologies in our target state architecture

Target State Technologies:

• Playwright
• PostgreSQL

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a QA Automation Engineer or similar role.
• Strong analytical skills and problem-solving abilities.
• Excellent communication and collaboration skills.

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

Why Datacom:

• Opportunity to work with cutting-edge technologies and innovative projects.
• Collaborative and dynamic work environment with a focus on team success.
• Competitive salary and benefits.

How to Apply:

If you are passionate about quality assurance and automation and meet the above qualifications, please submit your resume and cover letter through the Datacom website. We look forward to reviewing your application.

See more jobs at Datacom

Apply for this job

Overview:

We are seeking a highly skilled Quality Assurance (QA) Automation Engineer to join our dynamic team. This role involves overseeing all aspects of product quality improvement through comprehensive testing activities. The successful candidate will collaborate closely with various team members, including developers, business analysts, vendors, and operations, to ensure the success of our products.

Key Responsibilities:

Comprehensive Testing:Conduct thorough testing to identify product quality improvement opportunities.

Collaboration:Collaborate with developers, business analysts, vendors, and operations teams to ensure product excellence.

Test Automation:Automate functional, regression, and performance acceptance tests. Enhance end-to-end automated test coverage.

Sprint Planning:Actively participate in sprint planning sessions. Work closely with the Scrum team to analyse requirements and provide relevant test recommendations.

Framework Improvement:Collaborate with cross-functional teams to continually improve the automation framework and test infrastructure.

Skills Required:

Core Skills (Domain Level):

• Proficient in automated test development with TypeScript/JavaScript 
• Proficient with source control technologies such asGitHub/BitBucket  
• Experienced with REST API TestingandCypress.io test automation development
• Knowledgeable in test frameworks such as Mocha 
• Familiarity with CI/CD tools:  Jenkins
• Competent in cloud platforms, particularly AWS

Secondary Skills (Team Level):

• Expertise in database queries and structure with relational databases such as PostgreSQL
• Skilled in performance monitoring and logging tools like Splunk and Dynatrace
• Experience with test automation tools: Insomnia and WireMock
• Practical knowledge of container technologies such as Docker and OpenShift

Nice to Have:

• Awareness of Amazon Elastic Kubernetes Service (EKS) - AWS
• Awareness with API gateway technologies such as Muleand Kong
• Experience with performance tools such as jMeter

Target State Technologies:

• Playwright
• PostgreSQL

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

Why Datacom:

• Opportunity to work with cutting-edge technologies and innovative projects.
• Collaborative and dynamic work environment with a focus on team success.
• Competitive salary and benefits.

How to Apply:

If you are passionate about quality assurance and automation and meet the above qualifications, please submit your resume and cover letter through the Datacom website. We look forward to reviewing your application.

See more jobs at Datacom

Apply for this job

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow

Our Team

Datacom is successful when our people are successful. So, we provide an open, friendly environment that offers career growth, challenges and generous rewards. We strive to develop a culture that encourages interaction and promotes social activity. We work hard but we also know how to have fun. We believe future success is dependent upon our commitment to hiring great talent and enabling them to achieve success through a supportive environment and by providing career development opportunities

Our Product Solutions Group is well known in the Australian market for delivering incredible results for our customers, whilst providing a close knit, supportive environment for our Sales teams led by some of the best mentors and sales minds in the industry

About the Role (your why)

We are looking for an experienced Business Development Manager. In this role, you will build direct relationships with the end user organizations and work closely with our Product channel partners to maximize revenue and profit returns against product targets

Strong knowledge of Queensland's unique market and experience working with Government and Corporate clients would be an advantage. Your success will also be ensured by your proven ability to build and maintain strong relationships with clients, partners, and vendors

Our office is based in Brisbane, we like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

What you’ll bring

Our ideal candidate will have the following skills and experience:

• Strong demonstrated experience working with customers to find the right solution for their needs, ensuring an excellent customer experience from quoting to ordering
• Proven track record of responding to customer quote and other requests with urgency, exceptional attention to detail and genuine care for our customer needs
• Willing to learn new technology and solutions we provide
• Experience with major technology brands and the IT reseller supply process and channel
• Ability to absorb, apply and communicate technical information to a diverse audience
• Excellent customer and vendor relationship building and management skills
• Strong relationship building, influencing, and negotiation skills

• Experience in using sales CRM for tracking opportunity progression through the sales cycle

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

Come join one of the fastest growing and largest suppliers to Queensland Government and Corporate customers!

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Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

This is an excellent technical opportunity not to be missed! You will be joining a fantastic team in our extensive Technical Services team who support each other working collaboratively across Australia. Our offices are based in (Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney). We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best!

About the Role

As a Storage and Backup Administrator, you will maintain storage, backup and associated systems infrastructure. You can be based at any of our AU offices. You will work collaboratively with like-minded engineers with hand-picked key skillsets to deliver the team’s core objectives. You will care about continuous improvement, constant learning and be challenged on new technologies. You’ll become fully immersed in our client's technical environment, so you can make the best recommendations to assist the team and customers to ensure that they have a robust and fit for purpose solution.

To be successful in this role, you will need to be an Australian Citizen and able to obtain Baseline Security clearance

What you’ll do

At the moment as a Storage and Backup Administrator, you will be focused on:

• Providing operational support for backup systems and associated systems
• Proactively managing backup systems with respect to capacity, performance and availability
• Implementing all changes with regard to best practice for storage systems and backup systems, as provided by the relevant vendor
• Sound documenting of procedures, solutions and recommendations
• Mentor and assist team members on continual improvement and best practices

• After hours and weekend work may be required as well as Onsite and Remote work

What you’ll bring

We are looking for someone who can demonstrate a high level of technical knowledge across multiple backup software and solutions in particular Commvault, Veeam, NetBackup and Azure. There are other platforms such as Backup Exec, EMC Networker and other applications that are a nice to have.

 You will possess excellent communication and relationship building skills, and pride yourself in doing the right thing for the end user. The ability to produce documentation to internal teams as well as the customer to assist in assuring that their data is secured and recoverable.

Knowledge on Cloud, Storage and Tape Libraries would be advantages along with sound knowledge of how external services such as SQL, Oracle and Virtualization are developed and deployed.

Why join us here at Datacom?

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us.

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities.

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

See more jobs at Datacom

Apply for this job

Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

Datacom is looking for a Service Configuration Analyst to join our organisation, working in Australia and delivering Service Configuration Management services to a range of customers.

You will need to be proactive, have the ability to work independently, enthusiastic and also interested in being part of a larger team delivering a high-quality service to our customers. Key to success in this role is expertise developed over 4+ years in a similar role, as you will be viewed as the Service Configuration Analyst for accounts to provide Service Configuration Management service.

Your ability to work with other members of the Service Operation – specifically the Change Management teams and technical teams and to develop and deliver quality services for our customers is critical to the success of our model. As part of the role, you will provide quality customer service in performing the CMDB tasks which include the CMDB Reconciliation and Exception Reporting, Governance processes for Verification and continued maintenance of the CMDB Accuracy and Championing the delivery of the Service Operation processes.

Our offices are based in Adelaide, Brisbane, Canberra, Melbourne and Sydney –We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 


Please note this role is based in Australia and requires Australian Citizenship and ability to obtain Baseline clearance

What you’ll do   

In this role you will work collaboratively with other Datacom Service Operations team members, Service Delivery Managers and Technical teams. Essentially, the Service Configuration Analyst will:

• Assist in the Service Configuration Management for our customers
• Work on the effective and smooth delivery of our customer’s Service Configuration Management services
• Manage the relationship with the customers by being the primary contact for the CMDB
• Contribute to the achievement of the outcomes of the managed services contract
• Lead the Service Improvements for the Service Configuration Management practice
• Support the process to deliver an accurate CMDB
• Contribute to new AIOps initiatives.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

• Ensure that Service Configuration Management Plans, processes, and procedures are followed incorporating good practise methodologies, accurately documented, successfully implemented, appropriately communicated to customer’s stakeholders, and provide continuous Service Configuration Management services for organisations.
• Govern and validate all the updates to the Service Configuration Items (CI) within the CMDB for our customers. This includes checking for changes requiring updates, updating and creating desktop assets within the CMDB and actioning requests to update assets in the CMDB.
• Provide accurate reporting for our customers.
• Manage and highlight exceptions within the CMDB.
• Provide quality customer service through adherence to Datacom’s Service Configuration Management service delivery methodology and processes.
• Experience in ITSM technologies and their capabilities, in particular, Cherwell and ServiceNow.
• Interpret the data outputs from the Data Inventory technologies and provide accurate analysis and reporting, liaise with service management, and customer teams to define, execute Service Configuration Management standards, processes, procedures, plans and controls to ensure appropriate Service Configuration Management information is recorded and maintained

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

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Our purpose
Here at Datacom, we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in

The Nitty Gritty

Datacom is Australasia's largest homegrown technology services business of over 6500 people, from humble beginnings as a small family business, we have enjoyed healthy, organic, and sustainable growth to become a large multinational, that proudly holds on to our ‘small family business feel.

We have extensive expertise in operating data centers, providing IT services, software engineering, and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing, and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability

At the center of our vision and values are people: our people. We are guided by what is best for our staff, our customers, and our communities.

Growing to dominate the New Zealand government and corporate IT market, we expanded into the Philippines, Malaysia, and Australia in the mid-90s and have been growing in those regions ever since.

Do you have what it takes to help us grow? This is your chance to be part of something new, getting on from the ‘ground floor’ and benefiting from all the up-side of a ‘start-up’ initiative with the security of a large multinational (and yet none of the down-side).

Role Overview and Objectives

The Project Billing Operations Analyst is responsible for ensuring the consistent financial management of projects and contracts in Datacoms business operations. This role supports best practice in all aspects of the set-up and ongoing monitoring of active projects and contracts, across both Professional Services and Managed Services in order to manage data, bill correctly and provide accurate financial data.

Knowledge

• Project administration
• Financial management and analysis, including:
• P&L oversight
• Budget setting and forecasting Work-in-progress
• Invoicing
• Relevant IT services experience
• Solid experience in dealing with senior level stakeholders
• Knowledge of finance management practices with a clear understanding of the relationship between costs, utilization and project revenue.

Experience

• 2+ years of demonstrated experience in a similar role.

Skills

Displays a positive attitude

• Visible willingness to support and help others
• Demonstrates flexibility in day-to-day work
• Sets high standards of performance for oneself
• Manages stakeholder expectations
• Establishes effective working relationship with stakeholders
• Uses good judgment in what and how to communicate with stakeholders
• Ability to frequently interact with a variety of stakeholders and team members.
• Ability to transform customer requirements into a technical solution and work according to deadlines.

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Our why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the Role (your why)

We are looking for an energetic and results-oriented Performance Marketer to enhance our customer acquisition, engagement, and retargeting strategies across digital platforms. In this dynamic role, you will oversee and optimize impactful, performance-driven campaigns, such as paid search, display ads, and affiliate marketing

The Performance Marketer will be tasked with providing insights and executing performance marketing efforts that drive growth and optimize marketing strategies. As an integral part of our digital marketing team, you will leverage your strong analytical skills and deep understanding of digital strategies to convert business goals into actionable digital marketing initiatives.

The ideal candidate will possess a robust analytical background, extensive experience in performance marketing, and the ability to transform data into actionable strategies.

What you’ll bring

• Ability to manage multiple projects and meet deadlines.

• Proven experience in delivering and optimising large-scale digital marketing campaigns.

• Strong analytical skills with the ability to analyse data and metrics to make informed decisions.
• Technical proficiency and familiarity with digital marketing tools and platforms. (e.g. Google Analytics, Looker Studio GTM).
• Strong verbal and written communication skills.
• Robust problem-solving skills with an aptitude for identifying issues and implementing effective solutions.
• Attention to detail with precision in executing marketing strategies and campaigns.

What you will do:

• Campaign management: Plan, execute, and optimize performance marketing campaigns across various digital channels (e.g., Google Ads, Facebook Ads, Instagram, LinkedIn and websites).
• Data analysis: Monitor and analyse campaign performance metrics to identify trends and insights. Use data to make informed decisions and adjustments.
• A/B testing: Conduct A/B tests to optimise ad creatives, landing pages, and other campaign elements.
• Reporting: Prepare and present regular performance reports to stakeholders, highlighting key metrics and insights.
• Event tagging and tracking: Implement and manage tags for tracking events and conversions using tools like Google Tag Manager, ensuring accurate data collection for campaigns.
• Conversion tracking: Set up and optimise conversion tracking using pixels, Floodlight tags, and other tracking mechanisms to measure and analyse the effectiveness of advertising campaigns.
• Collaboration: Work closely with cross-functional teams, including sales, product, and design, to align marketing strategies with business goals.
• Market research: Stay updated on industry trends, competitor activities, and emerging technologies to keep campaigns relevant and effective.

Why Join Us Here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

See more jobs at Datacom

Apply for this job

About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

About The role

Would you like to work for an International company where your opinion matters ? Where you will be recognised and involved ? If so read on : Datacom is experiencing expediential growth and looking to expand its already established operations based from Asia. Successful applicants will be part of a dynamic development team spanning across Asia working with one of Australasia’s largest organisations. Founded in 1965 in New Zealand, Datacom has over 6,500 employees, has been delivering services from Manila and Kuala Lumpur for over 2 decades and is now committed to the ongoing development of its international footprint.

Our client list is long ranging across almost every industry including government, finance, transportation, utilities and more. We’ve built an incredible range of applications for these clients from real time banking to pizza ordering, from mobile apps to latest cloud technologies and from online shopping to systems that keep the rivers clean. We’re proud of our clients and we’re proud of the work we do for them.

We’re looking for people that want the challenges of working in an MNC with really diverse clients, high paced development using the latest technologies and techniques and delivering high quality applications that make our clients happy. We want people passionate about delivering innovative software. If you’ve already achieved great results in your career and want to extend to new clients, teams, and tools, this is probably the right opportunity for you.

We’re creating a team of motivated, ambitious people that want to show the world what they can do by creating great applications for customers. You’ll have access to great technologies, great people and opportunities, and the backing of one of the region’s premier IT companies. Join us to find out how you can take advantage of these opportunities and take your career to the next level.

What you'll bring

With 10+ years of development experience with Java-based web applications and 2+ experience with AEM, you will be confident in designing solutions based on AEM and integration with other systems. Developing AEM components & templates, OSGi services, JavaScript, React, CSS, SASS, and Rest API preferably with experience either with other Java CMS platforms, or a proven track record of contributing to the open-source community You have a passion for technology and an unrelenting desire to deliver on projects.

With our team you'll thrive in the work hard, play hard environment and you'll be pushed to challenge yourself by producing applications and systems that help some of NZ's most high-profile businesses stay competitive and ahead of the game. With our scale, you'll be able to move across teams and work on new and interesting work as we continue to grow. You'll also work alongside highly capable and experienced team members on challenging projects. With the size of Datacom and the amount of work, we do there are plenty of opportunities and support to grow your career with us. If you are looking for your next challenge, then apply now!

Requirements

• 10+ years of development experience in Adobe Experience Manager (Adobe CQ) comprising of Page templates, Components, OSGi Bundles, and JCR repository
• 10+ years of overall experience in Java-based web applications, CMS, and SPA
• Deep understanding of CMS concepts
• Experience with modern JavaScript and CSS libraries and frameworks such as React, AngularJS, and/or other MVC frameworks
• Strong communication skills with the ability to effectively interface with clients
• Experience working with Web Content Management (WCM) products
• Good business analysis/design skills with architecture and implementation experience.

Desired skills:
(Not necessary but would be advantageous)

• AEM as Cloud environment and DevOps pipeline.
• Experience working with Adobe Analytics/Adobe Target
• Knowledge of other open-source CMS platforms like Liferay, Drupal, etc.
• Experience working with SPA applications
• Experience working with Java web applications using frameworks such as Spring or Struts
• Experience working with Scrum/Agile development

Professional Qualities:

• Attention to detail
• Deadline driven
• Excellent communication skills
• Work well within a team environment
• Proficient in English

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

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About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Job Summary

We are seeking a detail-oriented and organised Account Coordinator to join our team. The ideal candidate will play a crucial role in supporting our Account Managers/Directors and ensuring seamless operations across various account management and service delivery functions. This role involves managing purchase orders, handling invoices from various 3rd party partners, assisting with contract renewals, maintaining important documentation and templates and at times updating Salesforce with existing customer opportunities. Excellent organisational and communication skills, along with a keen eye for detail, are essential for success in this role.

Key Responsibilities

The Administration Coordinator is responsible for (but not limited to):

Purchase Order Management:

• Create and manage purchase order requests.
• Update and track purchase orders through their lifecycle.
• Coordinate with Accounts team and Business Operations to ensure timely processing and resolution of any issues.

Invoice Management:

• Review and validate invoices for accuracy and completeness.
• Input invoice details into the relevant systems.
• Track invoice status and ensure timely payments.

Contract Management Assistance:

• Support Account Managers/Directors in preparing data and documentation for contract renewals as well as updating the relevant systems (i.e., Sharepoint, Salesforce, Presales Hub, Renewal Review Gate packs)
• Assist in overall contract management, including tracking key milestones and deliverables.

Document Repository Maintenance:

• Maintain and organise the document repository for Experience Technology customers
• Ensure all documents are up-to-date, accessible, and properly archived.
• Maintain and update key customer details, license quantities, renewal dates, services and products across all Experience Tech customers in our single document management portal.

Statement of Work/Change Orders:

• Maintain and update templates for Statements of Work (SOW) and Change Orders.
• Ensure templates are aligned with company standards and client requirements.

Customer Cadence Support:

• Assist Account Managers/Directors in preparing for quarterly business reviews with customers.
• Prepare data and compile information for review decks and presentations.

General Coordination and Assistance:

• Provide general support and coordination to Account Managers/Directors as needed, especially during the onboarding of new Experience tech customers across Australia and New Zealand.
• Handle various administrative tasks to ensure smooth operation of account management processes.

Knowledge

• Basic Understanding of business requirements and IT deliverables demanded by the client(s) to provide administrative support.
• Strong administration knowledge, including project support and Microsoft Office

Experience

• Relevant experience that has the required skills for the role
• Experience in administration role and project support.

Skills

• Strong organizational skills with the ability to manage multiple tasks and priorities effectively.
• Excellent communication skills, both written and verbal.
• Attention to detail and accuracy in handling data and documentation.
• Proficiency in Microsoft Office (Word, Excel, Powerpoint) and familiarity with relevant software tools
• Ability to work with cross functional teams and stakeholders
• Time Management

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

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Our Why 

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

About the Role (your why)  

As the Senior Service Delivery Manager you'll be responsible for ensuring customer satisfaction is high by providing quality services delivered to customers in accordance with contracts. You'll provide a single point of contact for customers in relation to the provision of contracted services and are responsible for aligning the customers’ requirements and expectations with Datacom’s service levels.

Our offices are based in Canberra. We like to bring people together in person when we can, but we are mindful of the benefits of working from home for work/ life balance. We therefore leave it to you and the team you join to figure out what works best! 

Please note, you must be an Australian Citizen and be able to achieve Australian Government Baseline clearance to be successful in your application for this role.

What you’ll do   

As the Senior Service Delivery Manager, you'll be accountable for governance across all areas of a service(s) including service management, incident and change management, continual service improvement and customer satisfaction as well as playing a key role in ensuring the highest level of operational service delivery. You will be guided by the Senior Service Delivery Manager on daily tasks and governance activities. This role also holds Datacom to account for quality and customer experience.

We are a pretty agile company, and are keen to respond to customer, technology and internal stakeholders’ changing requirements and this can mean we evolve in our roles to meet those needs. 

What you’ll bring  

• A passion for delivering great service to customers
• Excellent customer relationship building and management skills with strong influencing and persuasive ability
• Manage towards positive solutions by having an ability to bring people and teams together to find outcomes-based solutions
• Proven negotiating and commercial contract skills with the aptitude to ensure win/win situations for all parties through strong business acumen
• Pragmatic approach to problem solving with the ability to work on complex issues through analysis of situations, variables, or data
• Establishes and assures adherence to budgets, schedules, work plans, and performance requirements
• Ability to network and develop productive relationships with customers, stakeholders, and suppliers. Ability to work in large, collaborative teams to achieve organisational goals
• Strong consultative and planning skills. Ability to escalate with a solution focus
• Strong financial management skills
• Natural leadership with the ability to frequently interact with a variety of stakeholders and team members

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

#LI-Hybrid

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About Datacom

With over 6,200 people, and centre’s of technical excellence spread across Australasia, Datacom is committed to developing and growing its capability across Asia. Founded in 1965 in New Zealand, and with over 2 decades of operating in Malaysia and the Philippines, Datacom has experienced expediential growth. Through all this, Datacom has maintained high levels of profitability with a track record of delivering innovative, cost effective digital and technology solutions, all delivered by dynamic teams spread across various locations. Our people are the best in their fields – smart, passionate, and dedicated to providing exceptional IT services to our customers. This makes for a rewarding and fast-paced place to work.

Our purpose

Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.

Our team

This is an excellent technical opportunity not to be missed! You will be joining a fantastic team in our extensive Technical Services team who support each other working collaboratively across Australia.

About the Role

As a Senior Systems Engineer Backup, you will maintain storage, backup and associated systems infrastructure. You will work collaboratively with like-minded engineers with hand-picked key skillsets to deliver the team’s core objectives. You will care about continuous improvement, constant learning and be challenged on new technologies.

You’ll become fully immersed in our client’s technical environment, so you can make the best recommendations to assist the team and customers to ensure that they have a robust and fit for purpose solution.

What you’ll do

As a Senior Systems Engineer Backup, you will build on the existing team’s capabilities by:

• Providing operational support for backup systems and associated systems.
• Proactively managing backup systems with respect to capacity, performance and availability.
• Implementing all changes with regard to best practice for storage systems and backup systems, as provided by the relevant vendor.
• Sound documenting of procedures, solutions, and recommendations.
• Mentor and assist team members on continual improvement and best practices.

• After hours and weekend work may be required as well as Onsite and Remote work on occasions.

What you’ll bring

We are looking for someone who can demonstrate a high level of technical knowledge across multiple backup software and solutions in particular Commvault, Veeam, NetBackup and Azure. There are other platforms such as Backup Exec, EMC Networker and other applications that are a nice to have.

You will possess excellent communication and relationship building skills, and pride yourself in doing the right thing for the end user. The ability to document and present roadmaps, solutions, and best practices to internal teams as well as the customer to assist in assuring that their data is secured and recoverable.

Knowledge on Cloud, Storage and Tape Libraries would be advantages along with sound knowledge of how external services such as SQL, Oracle and Virtualization are developed and deployed.

Our office is at BGC Taguig and we have hybrid work setup(Twice a week) and a flexible work schedule and we promote Work-Life balance, and an APAC focus means no graveyard shifts!

We also provide exciting perks such as spotter fees, HMO with Free 4 Dependents, Leave credits, Performance bonuses, and a work-life balance environment.

See more jobs at Datacom

Apply for this job

Our Why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow. 

The Details

We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.

The Opportunity

This is an excellent opportunity to join a diverse and dynamic solution provider with a huge range of clients and high-level in-house expertise. We adhere to agile principles and deliver using modern technologies, the latest development tools and practices, and always put customer value first.

Your talent is critical to help us build and develop our QA practice. We are in a growth mode and are looking for senior leaders and test managers to join us to manage projects and people. We are looking to you to explore project opportunities, build and implement test strategies, and to lead a team of testers to deliver quality results for our customers. You will leverage your experience as a test manager to create and implement effective test plans/approaches that will meet the needs of the customer within the constraints of schedules and budgets. You will understand the role that automation can play to enhance an effective test strategy. To perform optimally, you will need a strong background in testing lifecycles, test engagement models, good QA practices, test/defect management tool usage, reporting and presenting to executive levels.

Great! What skills do I need?

Manual Testing:Perform detailed manual testing of PeopleSoft modules such as Financials & Supply Chain Management (FSCM) to ensure they meet functional, performance, and reliability standards.

Automation Testing: Develop, maintain, and execute automated test scripts using tools such as Selenium, Playwright, or similar.

Test Strategy: Design and implement comprehensive test strategies, including test plans, test cases, and test scripts, based on functional and technical requirements.

Defect Management: Identify, document, and track defects using tools like JIRA, and collaborate with development teams to resolve issues efficiently.

Mentorship: Provide guidance and mentorship to junior QA engineers, fostering a culture of continuous improvement and knowledge sharing.

Collaboration: Work closely with cross-functional teams, including developers, business analysts, and project managers, to ensure quality throughout the software development lifecycle.

Reporting: Generate and analyze test reports, providing insights and recommendations for improvements.

Qualifications:

• Proficiency in manual testing techniques and methodologies.
• Extensive experience with automation tools (e.g., Selenium, Playwright).
• In-depth knowledge of PeopleSoft modules such as FSCM.
• Excellent problem-solving and analytical skills.
• Strong communication and teamwork abilities.
• Experience with Agile squads, test management and defect tracking tools (e.g., JIRA).

Why join us here at Datacom? 

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported. 

See more jobs at Datacom

Apply for this job

Our why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the role (your why)

Are you ready to elevate your career in a dynamic, senior leadership role? As a Customer Partnership Lead at Datacom, you will be at the helm of managing key accounts, driving strategic growth, and fostering valuable relationships across various customer segments. This role is pivotal in overseeing the entire customer lifecycle, from strategy and growth to sustainability and profitability, ensuring our portfolio thrives.

In this role, you will be assigned clients based on their stage in the sales lifecycle and your unique skill set. You will be responsible for devising and executing strategies that promote growth, sustainability, and profitability for both existing and prospective clients. Ensuring exceptional customer satisfaction is paramount, and you will have significant latitude to shape Datacom’s offerings in response to evolving market and customer needs.

This position is perfect for someone with an entrepreneurial spirit, who can leverage extensive executive-level and deep customer relationships to identify and seize future opportunities for Datacom. Join us and be part of a team where your innovative ideas and strategic vision will drive success and make a lasting impact.

What you’ll bring

• Deep business understanding of end-to end sales to delivery cycle
• Ability to lead and story tell at presentations and confidently sell Datacoms offerings
• Ability to write high quality proposal documents
• Strong consultative, strategy and planning skills
• Financial/commercial/contractual analysis, management, and governance
• Commercial and Contractual acumen
• Demonstrated Negotiation skills

Responsibilities

Strategy & Growth:

• Strategic planning and execution of acquisition for new customers in your value creation role
• Focus on new customer acquisition and the exceptional growth (white space) within our existing and new customer portfolio.
• Net new customers into Datacom’s portfolio, that positively contribute to our revenue and margin performance

Relationships:

• The Customer Partnerships Lead will have a customer focused/market facing priority, with the goal to develop long term quality engagements with typically large public and private Australian organisations.
• Building value-based relationships in our accounts whilst developing key relationships (and ecosystems) that strategically enable you to deliver on Datacom objectives

Delivery:

• Ensure all delivery is well planned and executed with excellence. Ensuring the right people, commercials and governance are in place to deliver successfully to our customers
• Consistently and sustainably delivering on commitments made to customers (time, cost, and quality). Managing customer contract issues and resolutions to minimise negative impacts to both Datacom and our customers

Culture and Benefits

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

#LI-Hybrid

#LI-DNI

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Our why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the role (your why)

The Business Continuity & Resilience Manager role is responsible for the implementation and ongoing management of risk and business continuity processes, practices and practice artefacts within their line of business service lines. This role will ensure that Datacom meets their business continuity and resilience management obligations. 

The role will maintain a detailed understanding and contribute to improvement of the relevant frameworks, processes/procedures and artefacts across Datacom Group while working in an advisory capacity and assisting in line of business discussions regarding plans to ensure service delivery resilience as required with our customers

What you’ll bring

• Expert understanding of risk management & risk advisory industry leading practice
• Expert understanding of Business Continuity planning frameworks & industry leading practice
• Experience in the administration of risk management and risk advisory processes, artefacts & progress reporting.
• Experience in developing, implementing & administering Business Continuity planning processes, artefacts & testing regimes.
• Experience in continuous improvement plan development & execution.
• Experienced in the facilitating of Business Impact Analysis workshops
• Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors

Responsibilities

• Develop and implement a schedule for regular risk audits, periodic reviews and business continuity plan effectiveness testing. 
• Providing expert consultancy, reviews, and recommendations to internal stakeholders to continue improve their risk posture and business continuity plan preparedness/effectiveness.  
• Provide the Associate Director Delivery Assurance reporting requirement for Datacom’s Business Continuity Council (BCC) on behalf of their line of business leaders as to the status of the business continuity programme. Supporting and partaking in governance forums as required. 
• The implementation, delivery, and continuous improvement of highly effective industry standard/industry-leading risk and business continuity management practices across Australia and New Zealand.  
• Support service line leaders to ensure the implementation and governance of a contractual compliance program, providing expert consultancy, reviews and recommendations to service delivery teams to continue improving their risk posture and business continuity plan preparedness/effectiveness. 
• Assist to prepare periodic reporting for Datacom’s Group Leadership detailing progress toward optimal risk posture, including escalation of any impediments/roadblocks to achieving optimal risk posture. 
• Maintenance and improvement of all relevant leading-practice risk management & business continuity planning artefacts, including process documentation. 
• Ensure all stakeholders (internal and external) adhere to the Risk and BCM processes in line with regulatory, internally directed leading practices and customer requirements (as agreed)

Culture and Benefits

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

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Our why

Datacom works with organisations and communities across Australia and New Zealand to make a difference in people’s lives and help organisations use the power of tech to innovate and grow.

About the role (your why)

The Business Continuity & Resilience Manager role is responsible for the implementation and ongoing management of risk and business continuity processes, practices and practice artefacts within their line of business service lines. This role will ensure that Datacom meets their business continuity and resilience management obligations. 

The role will maintain a detailed understanding and contribute to improvement of the relevant frameworks, processes/procedures and artefacts across Datacom Group while working in an advisory capacity and assisting in line of business discussions regarding plans to ensure service delivery resilience as required with our customers

What you’ll bring

• Expert understanding of risk management & risk advisory industry leading practice
• Expert understanding of Business Continuity planning frameworks & industry leading practice
• Experience in the administration of risk management and risk advisory processes, artefacts & progress reporting.
• Experience in developing, implementing & administering Business Continuity planning processes, artefacts & testing regimes.
• Experience in continuous improvement plan development & execution.
• Experienced in the facilitating of Business Impact Analysis workshops
• Ability to work on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors

Responsibilities

• Develop and implement a schedule for regular risk audits, periodic reviews and business continuity plan effectiveness testing. 
• Providing expert consultancy, reviews, and recommendations to internal stakeholders to continue improve their risk posture and business continuity plan preparedness/effectiveness.  
• Provide the Associate Director Delivery Assurance reporting requirement for Datacom’s Business Continuity Council (BCC) on behalf of their line of business leaders as to the status of the business continuity programme. Supporting and partaking in governance forums as required. 
• The implementation, delivery, and continuous improvement of highly effective industry standard/industry-leading risk and business continuity management practices across Australia and New Zealand.  
• Support service line leaders to ensure the implementation and governance of a contractual compliance program, providing expert consultancy, reviews and recommendations to service delivery teams to continue improving their risk posture and business continuity plan preparedness/effectiveness. 
• Assist to prepare periodic reporting for Datacom’s Group Leadership detailing progress toward optimal risk posture, including escalation of any impediments/roadblocks to achieving optimal risk posture. 
• Maintenance and improvement of all relevant leading-practice risk management & business continuity planning artefacts, including process documentation. 
• Ensure all stakeholders (internal and external) adhere to the Risk and BCM processes in line with regulatory, internally directed leading practices and customer requirements (as agreed)

Culture and Benefits

Datacom is one of Australia and New Zealand’s largest suppliers of Information Technology professional services. We have managed to maintain a dynamic, agile, small business feel that is often diluted in larger organisations of our size. It's our people that give Datacom its unique culture and energy that you can feel from the moment you meet with us. 

We care about our people and provide a range of perks such as social events, chill-out spaces, remote working, flexi-hours and professional development courses to name a few. You’ll have the opportunity to learn, develop your career, connect and bring your true self to work. You will be recognised and valued for your contributions and be able to do your work in a collegial, flat-structured environment. 

Our digital team is very flexible around how we work and fitting work around non-negotiable other commitments is important to us, including when we choose to come to the office.

We operate at the forefront of technology to help Australia and New Zealand’s largest enterprise organisations explore possibilities and solve their greatest challenges, so you will never run out of interesting new challenges and opportunities. 

We want Datacom to be an inclusive and welcoming workplace for everyone and take pride in the steps we have taken and continue to take to make our environment fun and friendly, and our people feel supported.

See more jobs at Datacom

Apply for this job