About Deskpro
Deskpro is a leading provider of helpdesk software, offering an omnichannel customer support platform that empowers businesses to manage their customer communications efficiently. With a robust set of tools, Deskpro helps organizations deliver exceptional support experiences across multiple channels, including email, chat, voice, and social media. Our platform is highly customizable and integrates seamlessly with various third-party applications, making it the preferred choice for support teams worldwide.
Role Overview
We are seeking an experienced Partner Sales Executive to join our growing team in London. This role will focus on building and expanding Deskpro's partner program to drive sales growth through strategic relationships. The Partner Sales Executive will play a crucial part in identifying, developing, and nurturing relationships with partners and resellers to extend Deskpro’s market reach. This role reports directly to the VP of Sales.
Why Deskpro?
At Deskpro, we are committed to fostering an inclusive and innovative work environment. Located in the vibrant town of Wimbledon, we offer a hybrid work schedule (3 days in-office) to give our team the flexibility to thrive. Join us and contribute to transforming the future of customer support technology.
Key Responsibilities
Required Experience & Qualifications
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We're looking for a senior frontend engineer to help us build our SaaS and on-premise helpdesk product. If you love working on products used by thousands of people and want to work in a small but quickly growing company, then read on!
At Deskpro, we make helpdesk software and we have customers of all shapes and sizes from across the globe, including Vodafone, Microsoft, NHS, and Panasonic. Deskpro is a large product with a large variety of features and modules, from email, chat, and voice, to blog posts, knowledgebase, and guides, and everything in between. There's always something new to build.
We have a Wimbledon office but remote opportunities are available for UK-based candidates who can't commute in.
What you will do as a senior frontend developer
As a senior frontend developer, you will help build new features and modules, you'll be involved in shaping our underlying product frameworks and our internal processes like code reviews and deployment, and you'll get to participate in feature planning and have real input on the direction we take the product and the company as a whole.
You'll be joining a small team where your specific experience will have great impact. You will have a lot of autonomy over your own work and you will get to use your expertise to lead by example.
Deskpro is a small company, and that means you will sometimes be expected to dip in and out of various roles as needs arise. You will learn a lot through the varied work, and you will get satisfaction in shipping software that gets used by thousands.
Technology we use and where we're going
Our frontend is built with React and Typescript. Our product has a GraphQL backend and we use codegen to generate fully typed Typescript interfaces. We love our types!
If you're also interested in the backends, here's some other tech we use: PHP, NodeJS, Docker, Elastic, Redis, and all the services offered by AWS. We have tools and services written in a variety of languages including Javascript, Kotlin, and Go.
We're big fans of using the right tool for the job!
Why should you be interested?
Examples of projects we've been working on lately
And we have a lot more projects coming up including asset tracking, enhanced reporting tools, approvals, and so much more.
No recruiters or agencies please
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Deskpro, a leading provider of help desk software, is seeking a Security and Compliance Manager to join our team. As a Security and Compliance Manager at Deskpro, you will be responsible for ensuring the security and compliance of our software and systems, as well as implementing and enforcing policies and procedures to safeguard sensitive data.
We take security seriously, and we work with many enterprise and government clients. In this role, you will have the opportunity to make an impact and contribute to the continued success of Deskpro as a trusted provider of secure help desk solutions.
Responsibilities:
Competitive benefits package including stock options. Specifics will be dependent on location (either London, UK or Austin, TX, USA).
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