Stellenbeschreibung

Unser Team betreibt Contact Center Plattformen, wir bieten unseren Kunden Contact Center Lösungen an. Wenn Sie Erfahrung als Systemadministrator haben und offen für den Betrieb von VoIP-Anwendungen sind, bewerben Sie sich um eine Position in unserem Team. 

Stellenbeschreibung:
• Betrieb der Telefon- und Anrufverteilungsanlage des Kunden
• Durchführung von Systemverwaltungsaufgaben sowohl auf Hardware- als auch auf Anwendungsebene
• Erkennen, Analyse und Behebung komplexer Fehler, wie z. B. schwer zu diagnostizierende Fälle im Zusammenhang mit der Sprachqualität und den Systemkomponenten
• Wartungsaufgaben (Firmware-Upgrade, Hotfixes, Patch-Management)
• Unterstützung spezifischer Lösungsteams
• Kontaktaufnahme mit deutschen Kollegen, Systemingenieuren und aktive Teilnahme an technischen Telefonkonferenzen
• Analyse von wiederkehrenden Fehlern, Identifizierung der Grundursache und Lösung im Rahmen des Problem-Management-Prozesses
• Dokumentation der Behebung einzelner Incidents und Probleme, und Aufnahme in die Datenbank für bekannte Fehler
• Aktive Teilnahme am Change Management (Planung und Durchführung)
• Verwalten und Aktualisieren der Systemdokumentationen im Falle von Änderungen
• Willigkeit für Rufbereitschaft

Qualifikationen

Qualifikationen:
• Abgeschlossenes Studium oder relevante Ausbildung in Informatik oder gleichwertige Berufserfahrung
• Gute Deutschkenntnisse in Wort und Schrift (Niveau B2 oder höher) VAGY
• Erfahrung im Systembetrieb/Systemadministration (Windows, Linux)
• Gute analytische Fähigkeiten und Problemlösungskompetenz

Vorteil:
• Englischkenntnisse
• Kenntnisse der Telekommunikations - und Contact-Center-Technologien, VoIP
• Kenntnisse in der Verwaltung von Überwachungssystemen (Icinga)
• Kenntnisse von Service Prozessen, d.h. Kenntnisse der ITIL V3 – Incident- / Change- / Problem- / Configuration Management Prozess
• Kenntnisse der CC-Plattform (Avaya, Genesys, NICE, Verint, VoIP)
• Tiefe Kenntnisse der Betriebssysteme (Windows, Linux)
 

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Job Description

Are you passionate about driving impactful projects in Identity and Access Management (IAM) and SignOn topics? Deutsche Telekom's IT division is seeking an experienced Project Manager to drive the topic of our "Access for You" (A4U) Hub. In this role, you will play a pivotal part in shaping the future of IAM within our organization.

Responsibilities:

• Plan and execute the migration of connections to our IAM and SSO from old apps (CIAM / T-SSO) to new modern applications (CAIMAN / Entra ID)
• Collaborate closely with Security and Access4You Product Management for Group Audit-related tasks
• Support Developer Teams in meeting deadlines set by the IAM and Audit Program
• Enhance transparency across projects and initiatives

Why Join Us:

• Opportunity to work on cutting-edge IAM initiatives within a dynamic and collaborative environment
• Access to professional development opportunities to further enhance your skills and expertise

Qualifications

• Strong communication skills to effectively engage stakeholders at all levels
• Proven track record in project management, ensuring timely delivery and alignment with organizational goals
• Understanding of Identity and Access Management concepts and principles
• Professional verbal and written communication skills in English (C1)

Advantage

• German language skills

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Job Description

The Public Cloud Portfolio Unit operates on a national and international level, for medium-sized and large companies. We develop, market and operate agile, cloud-native, forward-looking products and services for the digital world. We see ourselves as innovation drivers and make our customers' business fit for the digital future. Our mission: Together with our customer, shaping the safest, easiest and most efficient transformation to a digitized and cloud-native future.

Your Department

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud.

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies and an independent work-style.

Your Tasks

As a "Customer Success Engineer - Public Cloud" you understand the latest developments in cloud and container technologies. You will work at times with Open Telekom Cloud customers to develop business applications or to deliver Open Telekom Cloud-focused workshops.

Do you like?

• Develop and enhance customer cloud-based business applications
• Plan and execute technical workshops at our customers' sites.
• Work in a team of specialists where everyone helps each other in an open and trusting manner.
• Be a trusted advisor for OpenStack-based public cloud technology.
• Consistently automate using common automation frameworks.
• Work at the console without reservations and get your hands "dirty".

Qualifications

Your Profile

• Completed studies in a technical, engineering or scientific subject or comparable professional training.
• 3-5 years of professional experience in IT with a focus on modern cloud technologies
• Very good knowledge cloud and container architectures.
• Experience in infrastructure automation
• Ability to assess technical solutions and come up with creative approaches
• Practice in technical expert workshops and/or technical customer consulting.
• High level of customer orientation
• Mentoring and presentation skills
• Fluency in written and spoken English.
• It is nice if you have:
  - knowledge of agile development processes.
  - OpenStack and programming experience in open source projects are a plus.
• You will be working in the European Union to meet our customers' data security and privacy requirements.

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Job Description

The Public Cloud Portfolio Unit operates on a national and international level, for medium-sized and large companies. We develop, market and operate agile, cloud-native, forward-looking products and services for the digital world. We see ourselves as innovation drivers and make our customers' business fit for the digital future. Our mission: Together with our customer, shaping the safest, easiest and most efficient transformation to a digitized and cloud-native future.

Your Department

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable, and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud.

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies, and an independent working-style.

Your Tasks

As "Engineer Hardware Public Cloud" you understand the latest developments in cloud and hardware technology. Customer-oriented, you will further develop the hardware architecture of our Open Telekom Cloud platform.

Do you like?

• Be responsible for the structured expansion and upgrading of our hardware under hyper-scaler conditions.
• Be a trusted advisor for public cloud technology.
• Consistently automate with common automation frameworks.
• Get your hands "dirty" without reservations.
• Work in a team of specialists where everyone helps each other openly and with trust..

Qualifications

Your Profile

• Completed studies in a technical, engineering or scientific subject or comparable professional training.
• 3-5 years of professional experience in IT with a focus on cloud and data centers.
• In-depth knowledge of server, storage and networking hardware.
• Strong experience in Linux and network related services.
• Practice in hardware-oriented infrastructure automation and asset management.
• High level of customer focus.
• Knowledge of agile development processes.
• Ability to assess technical solutions and come up with creative solutions.
• Fluency in written and spoken English.
• You will be working in the European Union to meet our customers' data security and privacy requirements.

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Job Description

The Public Cloud Portfolio Unit operates on a national and international level, for medium-sized and large companies. We develop, market and operate agile, cloud-native, forward-looking products and services for the digital world. We see ourselves as innovation drivers and make our customers' business fit for the digital future. Our mission: Together with our customer, shaping the safest, easiest and most efficient transformation to a digitized and cloud-native future.

Your Department

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud.

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies, and an independent working-style.

Your Tasks

As " Cloud Backend Engineer OTC" you understand the latest developments in cloud and container technology. You will develop and enhance our Open Telekom Cloud platform in a customer-oriented manner.

Do you like?

• Solve complex problems in the daily operation of a hyper-scaler's cloud backend.
• Consistently automate with common automation frameworks.
• Work in a team of specialists where everyone helps each other in an open and trusting manner.
• Work in proactive and agile way

Qualifications

Your Profile

• Completed studies in a technical, engineering or scientific subject or comparable professional training.
• 3-5 years of professional experience in IT (possibly with focus on modern cloud technologies).
• Strong experience in Linux, Protocols and High Availability.
• Basic knowledge of software defined networks, routing, firewalls and physical networks.
• Experience in infrastructure automation.
• OpenStack and programming experience in open source projects is a plus.
• Knowledge of agile development processes (Scrum, Kanban).
• High level of customer focus.
• Ability to assess technical solutions and come up with creative approaches.
• Fluency in written and spoken English.

You will be working in the European Union to meet our customers' data security and privacy requirements.

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Job Description

The Public Cloud Portfolio Unit operates on a national and international level, for medium-sized and large companies. We develop, market and operate agile, cloud-native, forward-looking products and services for the digital world. We see ourselves as innovation drivers and make our customers' business fit for the digital future. Our mission: Together with our customer, shaping the safest, easiest and most efficient transformation to a digitized and cloud-native future.

Your Department

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud.

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies, and an independent working-style.

Your Tasks

As "Tester Quality Assurance Public Cloud" you understand the latest developments in cloud and container technology. Customer-oriented, you will further develop the stability, reliability and quality of our Open Telekom Cloud platform.

Do you like?

• Develop, execute and monitor automated tests.
• Detect errors in interfaces and functionality.
• Consistently automate using common automation frameworks.
• Review and correct product documentation.
• Solve complex problems in the day-to-day operation of a hyper-scaler's cloud backend.
• Work in a team of specialists where everyone helps each other in an open and trusting manner.

Qualifications

Your Profile

• Completed studies in a technical, engineering or scientific subject or comparable professional training.
• 5-7 years of professional experience in IT with a focus on modern cloud technologies.
• A lot of experience with test methods, test automation and test tools.
• Practical knowledge with Linux
• High level of customer focus.
• Knowledge of agile development processes.
• Ability to assess technical solutions and find creative approaches to solutions.
• OpenStack and programming experience in open source projects is a plus.
• Fluency in written and spoken English.
• You will be working in the European Union to meet our customers' data security and privacy requirements. .

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Job Description

As a "Senior Network Architect for Cloud" you understand the latest developments of physical or virtual networks in cloud and container technology. You drive the further development of the network in our OpenStack-based cloud platform in the interest of customers and the OpenSource community.

This includes the following tasks:

• You will be involved in the design, operation and further development of OpenStack-based services on the Open Telekom Cloud Platform in the network area in close contact with the manufacturers.
• You plan and drive automation using common automation frameworks.
• You further develop the physical and virtual network architecture, taking IT security aspects into account.
• You will work together with specialists from our team and other Deutsche Telekom teams on the technology topics of public cloud, open source and security.
• You will prepare materials for presentations and advise management on technology decisions.
• As a senior architect you will work in an agile based squad and supporting other colleagues is part of the journey.

Qualifications

Requirements:

• Degree in computer science, mathematics, a technical, engineering or natural science subject or a comparable vocational training with many years of professional experience.
• 3-5 years of professional experience in the ICT sector, ideally with a focus on modern Cloud technologies (Public Clouds, preferably OpenStack-based, or Docker or Kubernetes).
• Ability to understand Low Level Design and be able to work with it.
• Willingness to create proof-of-concepts with the help of necessary scripting languages and other tools for testing the concepts in practice.
• Excellent ability to assess technical solutions individually.
• Make the necessary decisions when solving incidents and any kind of tasks.
• Agile mindset.
• Strong routing and switching knowledge in a large scale networks
• Ability to oversee the big picture of the architecture, lead sub groups to progress with the defined vision
• Demonstrated strength in Linux systems
• Openstack knowledge
• Become a key player in developing the way forward for the team
• Recent experience with private link solutions in combination with cloud infrastructure ( MPLS, Direct Connect )
• Knowledgeable of the market leading network management tools
• Applied experience with automation tools (Git, CICD Pipelines, Ansible)
• Fluent English, both written and spoken.
• Feeling comfortable in a multicultural environment

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Job Description

As a "Senior Network Architect for Cloud" you understand the latest developments of physical or virtual networks in cloud and container technology. You drive the further development of the network in our OpenStack-based cloud platform in the interest of customers and the OpenSource community.

This includes the following tasks:

• You will be involved in the design, operation and further development of OpenStack-based services on the Open Telekom Cloud Platform in the network area in close contact with the manufacturers.
• You plan and drive automation using common automation frameworks.
• You further develop the physical and virtual network architecture, taking IT security aspects into account.
• You will work together with specialists from our team and other Deutsche Telekom teams on the technology topics of public cloud, open source and security.
• You will prepare materials for presentations and advise management on technology decisions.
• As a senior architect you will work in an agile based squad and supporting other colleagues is part of the journey.

Qualifications

Requirements:

• Degree in computer science, mathematics, a technical, engineering or natural science subject or a comparable vocational training with many years of professional experience.
• 3-5 years of professional experience in the ICT sector, ideally with a focus on modern Cloud technologies (Public Clouds, preferably OpenStack-based, or Docker or Kubernetes).
• Ability to understand Low Level Design and be able to work with it.
• Willingness to create proof-of-concepts with the help of necessary scripting languages and other tools for testing the concepts in practice.
• Excellent ability to assess technical solutions individually.
• Make the necessary decisions when solving incidents and any kind of tasks.
• Agile mindset.
• Strong routing and switching knowledge in a large scale networks
• Ability to oversee the big picture of the architecture, lead sub groups to progress with the defined vision
• Demonstrated strength in Linux systems
• Openstack knowledge
• Become a key player in developing the way forward for the team
• Recent experience with private link solutions in combination with cloud infrastructure ( MPLS, Direct Connect )
• Knowledgeable of the market leading network management tools
• Applied experience with automation tools (Git, CICD Pipelines, Ansible)
• Fluent English, both written and spoken.
• Feeling comfortable in a multicultural environment

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Job Description

The Public Cloud Portfolio Unit operates on a national and international level, for medium-sized and large companies. We develop, market and operate agile, cloud-native, forward-looking products and services for the digital world. We see ourselves as innovation drivers and make our customers' business fit for the digital future. Our mission: Together with our customer, shaping the safest, easiest, and most efficient transformation to a digitized and cloud-native future.

Your Department

We run Open Telekom Cloud, a public cloud standard product based on open source community software and driven by principles of DevOps and with SRE in mind. This also includes DevSecOps and GitOps approaches. We have Software Developers, backend experts, fullstack engineers, SREs, and other roles working hand-in-hand. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud.

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies and an independent work-style.

Your Tasks                                                                                                                        

As a "Developer Public Cloud" you understand the latest developments in cloud and container technology. Customer-oriented, you will develop new products and automation solutions for the Open Telekom Cloud.

Do you like?

• Develop new and maintain existing applications for our cloud platform’s ecosystem.
• Collaborate upstream-first with the community.
• Have a good feeling about the software industries best current practices.
• Consistently automate with common automation frameworks.
• Consider not only code, but also infrastructure and documentation as code.
• Develop tools to make operations more efficient and increase quality of service.
• Work in a team of specialists where everyone helps each other in an open and trusting way.

Qualifications

Your Profile

• At least 5 years of Solution Engineer or similar experience working with cloud technologies.
• Knowledge and proved experience with Cloud operation and technologies
• Application operation with High Availability
• Cloud native operation
• Linux distros: Ubuntu/eulerOS/redhat
• Experience with PostgreSQL Development and Management in a cloud environment
• Kubernetes 
• Good communication skills with a distributed team across Europe in English
• REST-API Development
• Expert in ETL design and development
• Data Modeling in RDBMS/NoSQL
• Experienced in designing system architecture

Experience and knowledge in these areas are a plus:

• CI/CD
• DevOps
• Container technologies
• Deeper experience in design and building up infrastructures.
• Docker
• Agile Methodology (Scrum)
• OpenStack
• Big Data & Data Analytics
   

Application administration:

• Apache Kafka
• Nginx
• Kubernetes
• Elastic stack
• Grafana
• PostgreSQL
   

Toolset – you will be working with:

• Gitlab CI/CD
• Python and CLI
• Confluence
• JIRA
• Webex Teams
• Zulip
• Jenkins
• Dbeaver

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Job Description

Tasks:

Are you passionate about products? We share your enthusiasm! At Open Telekom Cloud, we're seeking a dynamic Product Manager to join our team. In this role, you'll take charge of managing your own product portfolio right from the start. You'll play a pivotal role in enhancing our existing product lineup and introducing exciting new offerings to the market. You can expect upcoming tasks:

• Manage the end-to-end product lifecycle from ideation to the launch of the product including monitoring of the products success & a potential end-of-life management
• Define product vision, roadmap, and prioritization based on customer needs and business goals.
• Work closely with engineering teams to prioritize features, track progress, and ensure timely delivery of products and services.
• Collaborate with the marketing team to develop go-to-market strategies, product messaging, and marketing collaterals.
• Support marketing and sales efforts by providing product expertise, participating in customer-facing activities, and contributing to sales enablement materials.
• Conduct market research and competitor analysis to identify market trends and opportunities.
• Analyze product metrics and key performance indicators (KPIs) to track product performance and identify areas for improvement.

Qualifications

Profile:

We are looking for an applicant who has high expectations of themselves, is conscientious but also open-minded and communicative. You will be able to present and explain complex IT solutions according to the target group. The following description rounds off your profile:

• Proven experience as a product manager or similar role, with a track record of successfully launching and managing products.
• Strong analytical and problem-solving skills, with the ability to interpret data and make data-driven decisions.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and stakeholders.
• Solid understanding of Agile methodologies and product management frameworks (e.g., Scrum, Kanban).
• Experience with product management tools such as JIRA, Trello, or Asana.
• Passion for technology and innovation, with a customer-centric mindset and a commitment to delivering high-quality products.
• Business fluent in written and spoken English, German is desireable
• Experience in managing supplier relationships.

If you are ready to take on a challenging yet rewarding role where you can make a significant impact, we invite you to apply for the position of Product Manager. Join us on our journey to consolidate and further expand our leading position in the public cloud segment.

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Job Description

The Public Cloud Portfolio Unit operates on a national and international level, for medium-sized and large companies. We develop, market and operate agile, cloud-native, forward-looking products and services for the digital world. We see ourselves as innovation drivers and make our customers' business fit for the digital future. Our mission: Together with our customer, shaping the safest, easiest and most efficient transformation to a digitized and cloud-native future.

Your Department

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud.

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies, and an independent working-style.

Your Tasks

As "Tester Quality Assurance Public Cloud" you understand the latest developments in cloud and container technology. Customer-oriented, you will further develop the stability, reliability and quality of our Open Telekom Cloud platform.

Do you like?

• Develop, execute and monitor automated tests.
• Detect errors in interfaces and functionality.
• Consistently automate using common automation frameworks.
• Review and correct product documentation.
• Solve complex problems in the day-to-day operation of a hyper-scaler's cloud backend.
• Work in a team of specialists where everyone helps each other in an open and trusting manner.

Qualifications

Your Profile

• Completed studies in a technical, engineering or scientific subject or comparable professional training.
• 5-7 years of professional experience in IT with a focus on modern cloud technologies.
• A lot of experience with test methods, test automation and test tools.
• Practical knowledge with Linux
• High level of customer focus.
• Knowledge of agile development processes.
• Ability to assess technical solutions and find creative approaches to solutions.
• OpenStack and programming experience in open source projects is a plus.
• Fluency in written and spoken English.
• You will be working in the European Union to meet our customers' data security and privacy requirements. .

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Job Description

Introduction:

Open Telekom Cloud (OTC) is one of the top performing and fastest growing OpenStack based public cloud providers on the European market. OTC delivers high quality cloud based solutions with focus on felxibility, security and sustainability.

We are searching for an experienced Service Delivery Manager in our customer facing organization, in order to support our goal in building and maintaining strong customer relationships.

Main responsbilities are overseeing business and customer requirements, supporting stakeholders and corresponding teams, contract and invoicing management.

We are searching just for you if you gained a high level of experience in Service Delivery and IT Service Management, and you have a strong background working in an agile environment.

Both our organization and our customer base are international, mainly English and German speaking. Knowledge of these languages in spoken and written form is a must.

The following tasks are your responsibility:

•  Supervising contract fulfilment and contributing to its optimization for both the client and the Company throughout the contract period
•  Active cooperation with customers and Open Telekom Cloud teams and service partners
•  Customer and Contract Management
•  Contract steering and responsibility for the given business area
•  Service Insurance, SLA Fulfillment and reporting
•  Escalation management, quality management, cost and risk management
•  Close cooperation with the Product Owners of the business area
•  Support in the identification of market / technology and customer trends

Qualifications

Requirements:

•  At least 8 years of experience in IT Service Management or similar area of expertise
• High level of knowledge in ITSM and ITIL processes and Agile methodologies
• Strong focus on customer centricity and overseeing global/local goals
•  Experience with business cases supported by AI based technologies
• Excellent communication skills
• Pro-active and solution-oriented mindset and high attention to details
• Knowledge and experience regarding financial and billing topics

Language skills:

Advanced English and/or German language skills

Experience and knowledge in these areas are a plus:

• Knowledge in cloud technologies
• ITIL V4 Foundation or other ITIL certification
• Participation in Transition and Transformation (T&T) projects

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Job Description

Job Description

As a Senior AWS Solution Architect & Senior AWS Cloud Consultant you fulfill the following tasks:

• You research and analyze available tools and frameworks and then implement those as cloud-native solutions for our customers
• You assist the T-Systems Public Cloud Product Management Team to build and define solutions on top of AWS based on customer and market feedback
• You support the customer engagement lifecycle from pre-sales to implementation and identify and support follow-up activities
• You participate in or lead technical workshops as a cloud expert with partners and clients and implement Pilot and Proof of Concept projects
• You advise clients on architecture methods, governance and the use of cloud-native best practices
• You will run Well-Architected Reviews on customer workloads advising the customer on AWS best practices 
• You will review existing customer environments, plan and implement migrations to AWS cloud by applying appropriate migration strategy (Relocate, Rehosting, Refactoring etc.) 
• You develop automated cloud-native solutions following the IaC approach using appropriate AWS services, such as Lambda, Step Functions, Terraform, Cloudformation (including higher-level provision options like SAM or CDK)
• You are responsible for expanding and improving the solution portfolio and you develop new features, templates and documentation 
• You act as a coach and mentor for young and new team members
• You take over technical sub-project management responsibility as a sparring partner between business and IT in interdisciplinary teams.
• Independent steering of error analysis and problem-solutions together with the operation in the DevOps teams
• You work in a highly dynamic, international environment with a highly motivated team

Qualifications

• Next to a degree in computer science or another technical discipline, you have at least 5 years of experience in two or more of the following areas: software development, automation and containers, design & implementation of distributed cloud applications, agile methodologies
• You have 2+ years of working experience with a hyperscaler cloud platform (preferably AWS)
• Solid working experience in four or more of the listed technology areas: Relational Databases, Programming, Web Technologies, Security, Networking, Migration, Big Data, Machine Learning or Artificial Intelligence
• You bring experience in AWS services for example Amazon EC2 compute, AWS Lambda, AWS EventBridge, AWS CloudWatch, Amazon RDS, Amazon ECS
• Extensive experience in DevOps methodologies and automation with Shell Scripting, Docker, Terraform, Ansible, and more
• You bring experience in development with NodeJS, Python, Java or another common programming language
• You are experienced with complex, large scale environments and able to design a resilient, secured, and performant cloud infrastructure solution
• Demonstrated experience developing an enterprise-scale distributed applications using modern software development practices and technologies is highly desired
• Ideally, you have already client-facing experiences
• Strong communication skills in English, (German is nice to have)
• Flexibility and readiness to travel occasionally are expected

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Job Description

Company Description

The largest ICT employer in Hungary, Deutsche Telekom IT Solutions (formerly IT-Services Hungary, ITSH) is a subsidiary of the Deutsche Telekom Group. Established in 2006, the company provides a wide portfolio of IT and telecommunications services with more than 5000 employees. ITSH was awarded with the Best in Educational Cooperation prize by HIPA in 2019, acknowledged as one of the most attractive workplaces by PwC Hungary’s independent survey in 2021 and rewarded with the title of the Most Ethical Multinational Company in 2019. The company continuously develops its four sites in Budapest, Debrecen, Pécs and Szeged and is looking for skilled IT professionals to join its team.

Job Description

The Public Cloud Portfolio Unit operates on a national and international level, for medium-sized and large companies. We develop, market and operate agile, cloud-native, forward-looking products and services for the digital world. We see ourselves as innovation drivers and make our customers' business fit for the digital future. Our mission: Together with our customer, shaping the safest, easiest and most efficient transformation to a digitized and cloud-native future.

Your Department

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud.

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies, and an independent working-style.

Your Tasks

As "Solution Engineer OTC" you understand the latest developments in cloud and container technology. You will operate and enhance our Open Telekom Cloud platform in a customer-oriented manner.

Do you like?

• Solve complex problems in the daily operation of a hyper-scaler's cloud backend.
• Consistently automate with common automation frameworks.
• Work in a team of specialists where everyone helps each other in an open and trusting manner.
• Work in proactive and agile way
• Participate / coordinate in process oriented manner of the daily activities, incoming customer requests

Qualifications

Your Profile

• Completed studies in a technical, engineering or scientific subject or comparable professional training.
• 3-5 years of professional experience in IT (with focus on modern cloud technologies).
• In-depth knowledge of Linux (e.g. networking, logging concepts), system tools (sudo, SSH) and network-related services (e.g. LDAP, NTP), Linux/Unix command line.
• System technologies (Linux, KVM, Linux network and storage, system tools) as well as OpenStack
• Strong Linux Administrations knowledge (e.g. RHCSA or. LFCS)
• Experienced with Ansible
• Shell scripting advanced experience
• Python beginner level
• Experience in OpenSource projects and community’s requirements.
• Agile tools (e.g. GitHub, JIRA, Confluence) and methodologies (DevOps, Gitlab CI/CD)
• High level of customer focus.
• Ability to assess technical solutions and come up with creative approaches.
• Fluency in written and spoken English

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Job Description

As "System Administrator, OTC Mission Control" your primary task is monitor and troubleshoot our Cloud Solution. As a member of the Mission Control Squad you have react to system status changes, alarms and anomalous conditions. Your task includes to do the immediate steps needed on an event, start the investigation, execute corrective actions, and notify and involve, our specialists of the affected systems. This task is a purely technical task no interaction with customers.
Tasks:
• You work enthusiastically and hands-on directly on the technology.
• You will solve complicated problems in daily operations and implement solutions so that errors do not occur again.
• You take care of an adequate monitoring in your area of responsibility
• You will work together with specialists from our team and other Deutsche Telekom teams on the technology topics of Public Cloud, Open Source and Security.
• You will work with the help of our experts, you will have a great opportunity to learn the full extent of our commercial Public Cloud solution.

Qualifications

• Interested in Cloud Technologies (Public Clouds, OpenStack, Kubernetes, Terraform)
• Basic understanding of networking concepts
• Practical experience with OpenStack-based cloud is an advantage
• Daily routine in handling the Linux-/Unix command line
• Good knowledge of agile development processes is an advantage
• Business fluent in English, written and spoken.
• You will work in the European Union to meet the data security and privacy requirements of our customers.
• Willingness to work in shifts (7/24)

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Job Description

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable, and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud. 

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies, and an independent working-style.

As an Engineer, you understand the latest developments in cloud and hardware technology. Customer-oriented, you will further develop the hardware architecture of our Open Telekom Cloud platform.

• Be responsible for the structured expansion and upgrading of our hardware under hyper-scaler conditions.
• Be a trusted advisor for public cloud technology.
• Consistently automate with common automation frameworks (ansible puppet chef).
• Get your hands "dirty" without reservations.
• Work in a team of specialists where everyone helps each other openly and with trust...

Qualifications

• Completed studies in a technical, engineering or scientific subject or comparable professional training. 
• 3-5 years of professional experience in multi-cultural IT with a focus on various cloud and data centers. 
• In-depth knowledge of virtualization servers, security and networking hardware.
• Strong senior experience in Linux, security, and network-related services. 
• Deep practice in any Cloud environment.
• Kubernetes (Experience to operate Kubernetes)
• Helm chart (Experience to develop or contribute to a Helm chart)
• Ansible
• Golang or Java is nice to have
• High level of customer focus.
• Knowledge of agile development processes.
• Ability to assess technical solutions and come up with new creative solutions.
• Fluency in written and spoken English.
• You will be working in the European Union to meet our customers' data security and privacy requirements. 
• Open Mindset, working in squads.
• Jira and Confluence (Atlassian software) experience in ticketing, and documentation tools are nice to have.

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Job Description

The Public Cloud Portfolio Unit operates on a national and international level, for medium-sized and large companies. We develop, market and operate agile, cloud-native, forward-looking products and services for the digital world. We see ourselves as innovation drivers and make our customers' business fit for the digital future. Our mission: Together with our customer, shaping the safest, easiest and most efficient transformation to a digitized and cloud-native future.

Your Department

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud.

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies, and an independent working-style.

Your Tasks

As "Solution Engineer OTC" you understand the latest developments in cloud and container technology. You will operate and enhance our Open Telekom Cloud platform in a customer-oriented manner.

Do you like?

Solve complex problems in the daily operation of a hyper-scaler's cloud backend.

Consistently automate with common automation frameworks.

Work in a team of specialists where everyone helps each other in an open and trusting manner.

Work in proactive and agile way

Participate / coordinate in process oriented manner of the daily activities, incoming customer requests

Qualifications

Your Profile

• Completed studies in a technical, engineering or scientific subject or comparable professional training.
• 3-5 years of professional experience in IT (with focus on modern cloud technologies).
• In-depth knowledge of Linux (e.g. networking, logging concepts), system tools (sudo, SSH) and network-related services (e.g. LDAP, NTP), Linux/Unix command line.
• System technologies (Linux, KVM, Linux network and storage, system tools) as well as OpenStack
• Strong Linux Administrations knowledge (e.g. RHCSA or. LFCS)
• Experienced with Ansible
• Shell scripting advanced experience
• Python beginner level
• Experience in OpenSource projects and community’s requirements.
• Agile tools (e.g. GitHub, JIRA, Confluence) and methodologies (DevOps, Gitlab CI/CD)
• High level of customer focus.
• Ability to assess technical solutions and come up with creative approaches.
• Fluency in written and spoken English
• Advanced SQL knowledge about more complex queries.
• Experience with data engineering e.g. pandas.
• Experience with developing Grafana Dashboards.
• Experience with analyzing and using API’s e.g. with curl, postman and python.
• Advanced Linux shell skills.
• Experience with writing HLD’s and describe complex processes.
• Advanced Experience with multiple Cloud Services.

See more jobs at Deutsche Telekom IT Solutions

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Job Description

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable, and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud. 

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies, and an independent working-style.

As an Engineer, you understand the latest developments in cloud and hardware technology. Customer-oriented, you will further develop the hardware architecture of our Open Telekom Cloud platform.

• Be responsible for the structured expansion and upgrading of our hardware under hyper-scaler conditions.
• Be a trusted advisor for public cloud technology.
• Consistently automate with common automation frameworks (ansible puppet chef).
• Get your hands "dirty" without reservations.
• Work in a team of specialists where everyone helps each other openly and with trust...

Qualifications

• Completed studies in a technical, engineering or scientific subject or comparable professional training. 
• 3-5 years of professional experience in multi-cultural IT with a focus on various cloud and data centers. 
• In-depth knowledge of virtualization servers, security and networking hardware.
• Strong senior experience in Linux, security, and network-related services. 
• Deep practice in any Cloud environment.
• High level of customer focus.
• Knowledge of agile development processes.
• Ability to assess technical solutions and come up with new creative solutions.
• Fluency in written and spoken English.
• You will be working in the European Union to meet our customers' data security and privacy requirements. 
• Open Mindset, working in squads.
• Jira and Confluence (Atlassian software) experience in ticketing, and documentation tools are nice to have.

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Job Description

As "Backend Engineer OTC" you understand the latest developments in cloud and container technology. You will develop and enhance our Open Telekom Cloud platform in a customer-oriented manner.

Do you like?

• Solve complex problems in the daily operation of a hyper-scaler's cloud backend.
• Work hardware-oriented at the console and get your hands "dirty".
• Develop and operate monitoring and quality assurance.
• Consistently automate with common automation frameworks.
• Work in a team of specialists where everyone helps each other in an open and trusting manner.

Qualifications

Your Profile

• Completed studies in a technical, engineering or scientific subject or comparable professional training.
• 5-7 years of professional experience in IT with a focus on modern cloud technologies.
• Very good knowledge of software defined networks, routing, firewalls and physical networks.
• Extensive knowledge in infrastructure automation.
• Strong experience in Linux and network related services.
• High level of customer focus.
• Driving new feature deployment and problem solving to enable higher customer satisfaction
• Knowledge of agile development processes.
• Ability to assess technical solutions and come up with creative approaches.
• OpenStack and programming experience in open source projects is a plus.
• Fluency in written and spoken English.

You will be working in the European Union to meet our customers' data security and privacy requirements.

See more jobs at Deutsche Telekom IT Solutions

Apply for this job

Job Description

The Public Cloud Portfolio Unit operates on a national and international level, for medium-sized and large companies. We develop, market and operate agile, cloud-native, forward-looking products and services for the digital world. We see ourselves as innovation drivers and make our customers' business fit for the digital future. Our mission: Together with our customer, shaping the safest, easiest and most efficient transformation to a digitized and cloud-native future.

Your Department

We run Open Telekom Cloud! Open Telekom Cloud is a public cloud standard product based on open source community software and driven by principles of DevSecOps. Lean structures, agile methods, highly motivated teams and an extremely dynamic business environment determine our actions. With this customer-oriented and agile orientation, we are the anchor point for the Public Cloud business in Deutsche Telekom Group.

We are measured by delivering a secure, stable and innovative platform. We work jointly with our platform partner and other partners out of the OpenStack ecosystem to create a highly innovative public cloud product based on European security and data protection standards.

We are looking for people who are professionals and evangelists with a great deal of enthusiasm for cloud technology and who are up to the challenges created by the development and operation of a hyper-scale public cloud.

We offer a unique insight into how a large public cloud works under the hood, intercultural teamwork, flat hierarchies, and an independent working-style.

Your Tasks

As a “Backend Engineer OTC” you understand the latest developments in cloud and container technology. You will develop and enhance our Open Telekom Cloud platform in a customer-oriented manner.

Do you like?

• Solve complex problems in the daily operation of a hyper-scaler's cloud backend
• Driving new feature deployment and problem solving to enable higher customer satisfaction
• Work hardware-oriented at the console and get your hands "dirty".
• Consistently automate with common automation frameworks.
• Work in a team of specialists where everyone helps each other in an open and trusting manner.

Qualifications

Your Profile

           Must have:

• Completed studies in a technical, engineering or scientific subject or comparable professional training.
• 2-5 years of professional experience in IT with a focus on modern cloud technologies
• Strong experience in Linux and network related services
• Some knowledge in infrastructure automation (e.g. Ansible/AWX).

            You have the following soft skills:

• High level of customer focus
• Fluency in written and spoken English.
• Analytical mindset
• Ability to assess technical solutions and come up with creative approaches

And some Nice to have:

• Docker, Kubernetes
• Knowledge of agile development processes
• .OpenStack and programming experience in open source projects is a plus
• Programming is a plus: eg. Python, Go

You will be working in the European Union to meet our customers' data security and privacy requirements.

See more jobs at Deutsche Telekom IT Solutions

Apply for this job