Job Description

What’s the role?

Dynatrace is looking for a highly skilled and motivated Public Sector Solutions Engineer to support our rapidly growing customer base within the U.S. Federal Government, specifically those with Top Secret/Sensitive Compartmented Information (TS/SCI) with Full-Scope Polygraph. This is a unique opportunity to work with cutting-edge technologies in cloud, observability, and AI-driven application performance management within highly secured environments.

As a key member of our Public Sector team, you will collaborate closely with your account teams to deliver mission-focused solutions that enable Federal agencies to achieve superior application performance and observability.

Responsibilities

• Serve as a technical lead and subject matter expert on Dynatrace’s platform, focusing on observability, cloud infrastructure, and application security within highly secure environments.
• Own technical engagement with customers during the trial phase. Communicate Dynatrace’s value based on activities and work with customers on any identified issues or concerns to successful conclusion
• Participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation in support of sales opportunities directly or through channel partners—especially in environments requiring security clearance.
• Present Dynatrace’s vision to agency leaders.
• Lead discovery workshops to determine customers' challenges and give product demonstrations to align our solution with customer needs
• Act as a trusted advisor to agency customers, delivering technical presentations and demonstrations to highlight Dynatrace’s differentiated capabilities.
• Technically close complex opportunities through advanced competitive knowledge, technical skill, and credibility
• Proactively engage and communicate with customers and Dynatrace business/technical teams regarding product feedback and competitive landscape
• Support marketing events including executive briefings, conferences, user groups, and trade shows

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Active TS/SCI with Full-Scope Poly clearance required.
• Bachelor’s degree in Computer Science or equivalent education/experience.
• Minimum of 3+ years of experience in the observability or a related field within a public sector environment.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming/scripting languages such as Java, .NET, PHP, Go, Node.js, and databases.
• Advanced knowledge of Operating Systems (Windows and Linux).
• Experience with DevOps or Site Reliability Engineering (SRE) practices.
• Knowledge of cloud platforms including AWS, Azure, or GCP.
• Experience with modern technologies like containers (Kubernetes/OpenShift), serverless functions, and CI/CD pipelines.
• Experience with automation tools such as Ansible, Puppet, Terraform, etc.

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Job Description

In this role, you’ll work directly with our customers to implement, configure, provide training, and deliver use-case consulting. You’ll represent Dynatrace as a trusted adviser, guiding customers along their digital transformation journeys. You’ll have the opportunity to learn new technologies while using your existing knowledge of web applications.

Ideally you have a background in technology with an application focus and are a natural problem solver who likes a variety of challenges. The Dynatrace Platform touches multiple groups, making this a visible position within our customers. It helps to be personable and outgoing because you’ll be right in the middle of things, having regular interactions with developers, architects, business analysts, and line-of-business executives. You’ll be the direct cause of “wow!” experiences at our customers.

• Define and deliver education sessions focused on Dynatrace solutions in our customers’ environments
• Consult with customers to understand, and then meet, their business and technical goals
• Install, configure, and troubleshoot Dynatrace products
• Serve as subject matter expert on Dynatrace techniques and best practices, combining product expertise with your skills and knowledge
• Identify key “Business Modeling” integration opportunities, especially around reporting, alerting, dashboards, SLAs, etc.
• Analyze performance data and assist with performance troubleshooting / tuning of customer applications, architecture, and practices
• Use Dynatrace products to find and point out obvious application performance problems and other low-hanging fruit for those great “aha!” moments
• Participate in project scoping
• Build relationships that support the successful adoption and integration of Dynatrace products throughout the application lifecycle
• Partner with the sales team as needed in presales technical sessions
• Recommend complementary products or product features to meet customer goals

Qualifications

Required Skills:

• Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience
• 2-3+ years hands-on design and programming in some object-oriented language, preferably in a Java or .NET environment, preferably on medium-to-large online systems. This is not a programming position, but our team routinely works with customer developers and architects and must have these skills to be credible. Appropriate university-level programming coursework may be acceptable
• 2-3+ years consulting, presales, or support experience with application-focused software requiring interactions outside of the data center (other APM tools; large, packaged apps; not simply infrastructure)
• Architectural understanding of either the JEE or .NET platform and how it works, and a self-directed willingness to learn about other platform and “new stack” technologies such as PHP, node.js, Docker, etc.
• Experience with data presentation via charts and dashboards
• Understanding of code- and container-level performance tuning, troubleshooting, and architecture best practices in large multi-tier and SOA-based applications
• Proven problem-solving nature, with an engaged, self-motivated, can-do attitude
• Comfortable doing common Windows and Linux administration, and with Linux/UNIX command line
• Comfortable creating and maintaining personal virtual machines (Windows and Linux guest OSes) with products such VMWare Workstation, Parallels, or VirtualBox
• Excellent verbal and written English or regional communication skills and attention to detail

 Desired Experience:          

• 3+ years consulting experience with Dynatrace technology consulting
• Dynatrace Professional certifications
• Prior classroom or formal training experience
• Prior senior-level development experience in Java, .NET, or PHP environments
• Experience in DevOps, CI, and CD
• Experience in a major vertical such as Finance, eCommerce/Retail, Insurance
• Performance tuning in other application tiers (Database, Network, Storage, etc)

Current knowledge of and certifications in “new stack”, cloud, big data, and other key technologies (AWS, GCP, Azure, PCF, OpenShift, Docker, Kubernetes, SNOW, Splunk)

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Job Description

As Senior Partner Sales Manager – Cloud Partners in LATAMyou will be responsible for developing and managing the business with Amazon Web Services (AWS), Microsoft and GCP, focused on generating incremental software license and service-related revenue. Within the defined sales region, responsibilities include generating interest in all the Dynatrace solutions by leveraging the partners, sales, field, and executive members of the various cloud platform provider ecosystems.

For all cloud platform providers, the objective is to develop strategic relationships by creating joint business initiatives that leverage Dynatrace solutions as a fundamental component of their business. The Partner Alliance Manager will jointly develop co-sell strategies and implement those initiatives by working with local cloud platform provider and Dynatrace sales teams. In addition, the Partner Alliance Sales Manager will make use of propensity to buy data and analytics to generate net new customer opportunities for the Dynatrace sales teams and actively support customer transaction via private offers in the cloud platform provider marketplaces.

The Senior Partner Sales Manager – Cloud Partners in LATAMwill be required to travel selectively to meet with cloud platform provider teams to gain commitment to launch an initiative and ensure successful execution of the established programs.

In this role you will:

• Be a subject matter expert on cloud platform provider business models and ecosystems and align Dynatrace solutions to develop compelling 'go to market' propositions
• Develop, manage, and enhance cloud platform provider alliances in the region
• Scale cloud platform provider relationships to become self-sufficient in the marketing of the jointly developed solutions and working with the Dynatrace sales teams
• Communicate in region cloud platform provider activities and 'best practices' to other Dynatrace Partner Sales Managers so they can leverage that on the jointly developed initiatives in their regions
• Meet co-sell, private offer bookings objectives, along with other key business metrics
• Manage, track and report highest priority action items, results, business plan development, marketing-related successes and accurately sales forecasts
• Lead and support cloud platform provider marketing initiatives and promote key opportunity wins within their teams and internally at Dynatrace
• Manage your time and travel expenses in accordance with company requirements

Qualifications

Minimum Requirements: 

• HS diploma or GED
• Bilingual English, Portuguese and Spanish
• At least 6+ years of experience in closing channel sales in LATAM

Preferred:

• 10 years' experience in software sales, systems integration delivery/business development and channel management
• Proven track record driving bookings via cloud platform provider co-sell motion and marketplace private offers
• Extensive business relationships at all levels of the cloud platform provider ecosystems, particularly with Amazon Web Services
• Demonstrated ability to effectively communicate the value of the Dynatrace solutions to both C-level' business leaders and 'technical' staff members
• A proven track record of overachievement against key objectives, developing alliances and generating new business revenues
• Solution development experience in a software/services environment

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Job Description

The services coordinator is responsible for scheduling product related services for the EMEA ACE - services division. The services coordinator works closely with the EMEA Reginal Services Managers on incoming region requests. Requests are to be fulfilled in a timely and accurate manner and to ensure skill requirements and efforts required are matched to a resource’s skills, availability, location, and customer’s needs. Additionally, the Services Coordinator must have a general understanding of Dynatrace Services offerings to ensure goals are achieved.  

Qualifications

• Individual must be able to work efficiently in a fast-paced environment including flexibility. 

• Must be a self -starter who will identify problems and initiate corrective actions without specific direction from supervisor. 

• Proven ability to prioritize multiple, conflicting tasks with deadlines. 

• Possess conflict management skills and the ability to work in an organizational structure to determine when and who to ask for help as needed. 

• Ability to display a structured focus yet demonstrate agility and change direction as needed. 

• Excellent customer service skills. 

• Outstanding verbal and written communication skills in Italian English & Spanish

• Must be computer literate and have in depth experience of Microsoft Office, specifically with Excel. 

• Have experience with working in an IT services environment. 

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Job Description

• Constantly go above and beyond to serve our customers and be a shining, standard-setting example of our Core Values 

• Triage, diagnose, and provide solutions to most complex configuration issues with Dynatrace solutions and non-Dynatrace integrations 

• Strategize on the overall technical objectives and long-term goals of the team 

• Provide advice and guidance as the subject matter expert to ensure successful ongoing usage, adoption of the product, and foster growth of the customer’s footprint 

• Be the customer’s advocate by knowing their goals and use cases, then suggesting process improvements, product adoption, configuration, and additional features to meet their requirements 

• Provide web-based training to user groups to support organizational adoption 

• Undertake discovery and education activities to identify opportunities for Dynatrace usage across organizational functions and processes 

• Providing coaching to CSE’s to help them grow in their technical knowledge and personally 

• Function as a frontline technical resource for “best practice” and informal customer questions 

• Engage with customer support as a customer advocate to ensure speedy resolution of customer issues 

• Engage with Product management as the customer advocate on product roadmap discussions 

• Participate and prepare for Monthly and Quarterly Business Reviews with customers 

• Maintain current functional and technical knowledge of Dynatrace products and services 

• Help to document best practices in developing and using Dynatrace 

• Partner with support engineers, PM, and R&D to help customers and account teams to speed resolution. Help communicate, escalate and advocate on behalf of the customer  

• Provide insights, advice, and ‘street credibility’ with technical teams to understand technical issues and possible workarounds 

• Help customers and account teams to understand support ticket trends/themes to be used to develop success plans, enablement advice, etc.  

• Have deep understanding of customers’ infrastructure, architecture, and business/regulatory requirements to speed up resolution 

Qualifications

• Education: Bachelor's degree in Computer Science, Information Technology, or equivalent work experience   

• Work experience 4+ years of experience 

• Experience working with large enterprise customers, including executive leadership 

• Demonstrated ability in leadership, mentorship, and organizational behavior 

• A track record of going above and beyond for your team and customers 

• Ability to manage executive relationships and discussions (VP/CxO) 

• Must have exceptional English and French written and verbal communications skills, as well as organizational and teamwork skills, and the ability to act fast and responsibly ;

• Impeccable time management skills and an ability to self-direct 

• Demonstrated experience being a Subject Matter Expert (SME) for Dynatrace technologies, methodologies, frameworks, and 3rd party technologies related to Dynatrace  

• Willingness to learn new technologies and resolve complex technical issues 

• Professional Level Dynatrace certification (or get certification within six months) 

• Two or more industry-relevant Associate Level certifications (AWS, Azure, k8s, …) 

• Strong technical understanding and experience in SaaS industry 

• Knowledge and experience with one or more of the following technologies related to Dynatrace:   

• Cloud/new stack technologies such as OpenStack, OpenShift, AWS, Azure, Google Cloud, Cloud Foundry, Kubernetes, SAP, etc.   
• Web and application server technologies such as Apache, IIS, WebSphere, WebLogic, and JBoss   
• Server/Server-side technologies such as Java Servlets, PHP, HTML, CSS, JavaScript, and Ajax   
• Mobile application technologies such as iOS and Android Webkit   
• DevOps toolchain applications such as Ansible, Jenkins, Chef, Puppet, etc. 
• CMDB/ITSM Technologies/platforms such as ServiceNow and BMC 
• Must be customer service oriented and believe in teamwork, collaboration, adaptability & Initiative 
• Demonstrable success in thinking strategically and executing tactically while providing consistent and high customer satisfaction and retention levels in a fast-paced environment 

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Job Description

As the Partner Marketing Manager, Strategic Alliances, at Dynatrace, you will work with our largest global systems integrator (GSI) partners, including DXC, Deloitte and Eviden, to name a few. This is a global role, and you will be instrumental in creating and executing marketing plans at the global level, while working with Field and Regional Partner Marketers to support local execution.  

Marketing activities will focus on marketing to our GSI Partners, as well as marketing with them, creating demand and awareness of our joint offerings in the market. Identifying scalable and repeatable initiatives will be key to success. This is a demand focused role, and metrics for success will focus on key persona engagement, and pipeline contribution. 

As we focus on building and maturing relationships with GSI partners, this role presents an opportunity to shape the future of strategic alliance marketing at Dynatrace. 

Responsibilities:  

• You’re responsible for building plans and executing marketing activities that directly support our strategy.  

• Serve as a primary point of contact for internal and external Strategic Alliance marketing requests while collaborating with key stakeholders to develop and own the marketing plan. 

• Working with a specialist agency, support development of standard bill-of-materials (BOM) for Strategic Alliances, including foundational assets such as, value proposition, sales cheat sheets.  

• Working with partner marketing comms, establish a plan for Strategic Alliance communications. 

• Build and maintain relationships with external stakeholders, including key Strategic Alliance partners, and internal stakeholders, including the Dynatrace Strategic Alliance team.  

• Build and manage relationships with key partners, such as DXC. 

• Create and deliver partner-facing marketing materials and assets. 

• Work closely with the global and regional marketing teams to amplify Strategic Alliance Partner presence in campaigns, programs and events where appropriate. 

• Manage the partner marketing budget to align with strategic priorities and drive results. 

Qualifications

Minimum Requirements: 

• 3  years of progressive experience in Partner Marketing, preferably within the Tech industry
• Bachelors Degree.

Preferred Requirements: 

• Proven track record developing and executing successful partner marketing programs  

• Strong understanding of go-to-market strategies  

• Experience in building and managing relationships with key partners  

• Proficiency in collaborating with cross-functional teams to advance the Strategic Alliances plans 

• Travel may be required in this role (up to 10%) 

Candidates are required to work EST hours for this position, and can be remote or hybrid depending on location. 

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines
• Excellent communication and presentation skills, with the ability to communicate technical value into business value
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
• Present Dynatrace’s vision to our customers C-suite executives
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Working in, or have, the observability space.
• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Worked with Dynatrace
• Experience with web technologies such as HTML, CSS, and JavaScript
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database
• Advance knowledge of Operating Systems (OS) including Windows and Linux
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc.

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Job Description

Êtes-vous à la recherche d’un environnement dynamique où vous pourrez combiner votre curiosité technique et votre expérience à votre passion d’aider les autres (dans ce cas-ci, nos clients) à relever les défis de la transformation numérique? Si oui... Votre profil nous intéresse et nous aimerions nous entretenir avec vous! Nous sommes à la recherche d’étudiants/de diplômés récents qui seront disponibles à partir de l’été 2024. Si vous êtes en fin d’études et que vous souhaitez commencer votre carrière, n’hésitez pas à postuler!

Lorsque vous vous joindrez à nous, vous commencerez par notre programme de perfectionnement professionnel d’élite, un programme de formation virtuel de 14 semaines. Vous deviendrez ensuite un conseiller en technologie qui travaillera avec l’un de nos clients.

Les consultants en technologie de Dynatrace veillent à l’adoption réussie des technologies de Dynatrace tout au long du cycle de vie de l’application logicielle; ils fournissent des analyses en temps réel qui aident nos clients à éviter de manière proactive les problèmes de rendement et à diagnostiquer et résoudre rapidement les problèmes s’ils surviennent.
__________________________________________________________________________

Are you looking for a fast-paced environment where you get to blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming digital transformation challenges? If so…we want to talk to you! We are looking for students/recent graduates that will be available to start in Summer 2024. If you are ending your studies and would like to start your career, do not hesitate to apply!

When you join us, you will start with our elite Professional Development Program, a virtual 14-week training program. After which, you will become a Technology Consultant working with one of our customers.

Dynatrace Technology Consultants are responsible for ensuring successful adoption of Dynatrace technologies throughout the software application lifecycle; they provide real-time analytics which help our customers proactively avoid performance issues and to rapidly diagnose and resolve problems should they occur.

Qualifications

Exigences minimales

• Éducation : Baccalauréat en informatique, en technologie de l’information ou expérience de travail similaire ou connexe.

Exigences souhaitables

• Connaissance d’une ou de plusieurs technologies Web, notamment les suivants :
• Technologies de serveurs Web et d’applications comme Apache, IIS, WebSphere, WebLogic et JBoss
• Technologies côté serveur comme Java Servlets et PHP
• Technologies côté client comme HTML, CSS, JavaScript et Ajax
• Le protocole HTTP et le style architectural RESTful
• Technologies Cloud/New Stack telles que OpenStack, OpenShift, AWS, Azure et Cloud Foundry
• Connaissance du réseautage, des protocoles et des architectures comme TCP/IP, HTTP, DNS, SSL et BGP
• Connaissance de la conception de bases de données, de SQL et des pratiques d’accès aux données
• Aptitudes exceptionnelles pour la présentation et l’établissement de relations d’entreprise
• La préférence sera accordée aux candidats locaux de la région de Denver

_______________________________________________________________________

Minimum Requirements

• Bachelor's degree in computer science, Information Technology, or similar or related work experienced within any technical, or data analytics field. 

Preferred Requirements

• Knowledge of one or more web technology stacks such as:
• Web and application server technologies such as Apache, IIS, WebSphere, WebLogic and JBoss
• Server-side technologies such as Java Servlets and PHP
• Client-side technologies such as HTML, CSS, JavaScript, and Ajax
• The HTTP protocol and the RESTful architectural style
• Cloud/New Stack technologies such as OpenStack, OpenShift, AWS, Azure, and Cloud Foundry
• Knowledge of networking, protocols, and architectures such as TCP/IP, HTTP, DNS, SSL, and BGP.
• Familiarity with database design, SQL, and data access practices.
• Exceptional corporate presentation and relationship-building skills.
• Preference will be given to candidates local to the Denver area.

• Expectations

• Flexible – we are dynamically changing and adapting.
• Positive – even in the face of adversity.
• Proactive – not waiting to be told what to do.
• Motivated – self-starter who excels in fast-paced, team environments.
• Innovative – always learning and contributing to fresh ideas.
• This role can work remotely within the Mexico, Peru, the United States or Colombia

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines.
• Excellent communication and presentation skills, with the ability to communicate technical value into business value.
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques.
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process.
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed.
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable.
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business.
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts.
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs.
• Present Dynatrace’s vision to our customers C-suite executives.
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle.
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths.
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs.
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities.
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market.
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach).

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Experience with web technologies such as HTML, CSS, and JavaScript.
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.
• Advance knowledge of Operating Systems (OS) including Windows and Linux.
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc

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Job Description

Dynatrace  is seeking a talented sales leader to guide our North American (NORAM) Public Sector Sales organization. You will be joining a segment with significant growth opportunity and have major impact as you build, lead, and develop a team of Regional Directors and Account Executives. This role reports directly to the SVP for North American Sales.

Your future role in the team

• Develop extensive knowledge of DT platform, product messaging, partner ecosystem, and competitive landscape across Public Sector.
• Inspire team to consistently meet or exceed monthly, quarterly and annual revenue goals.
• Lead and motivate a multi-layer management team that oversees the generation of qualified sales opportunities through to closure; utilizing support from partners, sales engineering and business development.
• Build and develop a “land and expand” strategy designed to shorten sales cycles while increasing net-new logo acquisition and long-term company value.
• Preserve a culture of accountability, commitment and excellence across the sales team.
• Plan for the capabilities and talent needed to support accelerated growth targets.
• Recruit, develop and retain top performers.
• Work collaboratively across all departments to ensure that the rapidly expanding needs of the sales organization are met.
• Establish and maintain relationships with customers, industry influencers and key partners.
• Effectively manage sales process and pipeline to provide projections with a high level of predictability and accuracy.

Qualifications

Minimum Requirements

• 10 Years of sales leadership experience in the SAAS industry
• 10 years’ experience of the Federal and SLED Verticals 
• Credibility in Public Sector space – demonstrated history of revealing, understanding, and solving customer difficulties across FED/SLED segments.

Preferred Requirements 

• 5 – 10+ years of sales management experience in software / high tech industry.
• High-energy, with a passion for success
• Proven track record of leading sales teams to constantly overachieve goals and exceed revenue expectations in a high-accountability environment.
• Demonstrated success in building and scaling a sizable field sales organization in a high-growth environment.
• In depth experience with sales reporting, territory planning & management, and incentive compensation.
• Strong leadership presence; ability to inspire and communicate vision of excellence.
• Strategic thinker; ability to lead by example and embrace change with positive attitude.
• Process focused; ability to reinforce internal processes and recommend enhancements to gain efficiency where applicable.

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Job Description

We are looking to fill a newly created position as a Strategic Enterprise Account Executive to generate velocity and focus on enterprise sales across multiple segments in multiple industries.

As a Strategic Enterprise Account Executive at Dynatrace, you will work with the largest companies in the world to shape and lead Dynatrace’s Go To Market in the Fortune 100. You will manage 2-3 named accounts of existing customers along with 2-3 prospective accounts to identify an entry point to introduce Dynatrace. We are looking for you to bring knowledge and proven success operating in the technology space and selling at the executive level with an APM centric approach. This is an opportunity to leverage hyperscalers in a platform sale in the end-to-end observability and security space.

What you will be focusing on as a Strategic Enterprise Account Executive

• Execute on account plans to deliver maximum revenue potential within a pool of 2-3 Enterprise named accounts, with 2-3 prospects.
• Proactively manage and grow a portfolio of assigned Strategic Enterprise level clients.
• Designated SE support at a 1:1.5 ratio within region.
• 2-3 customers, 2-3 prospects, with 5 total accounts.
• Understand how our solutions address executive level challenges.
• Maintain accurate forecasts and report to the sales leader on the status of new and expansion opportunities, leveraging the MEDDPIC framework.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events, and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

Qualifications

Minimum Requirements:

• HS diploma or GED AND a minimum of 3+ years of experience in closing enterprise software sales.

Preferred Requirements:

• A successful track record in Enterprise software sales across many business functions within the executive level of a customer.
• Ability to manage sales cycles within complex organizations, while compressing decision cycles.
• Experience selling across the c-suite, cultivating executive relationships and closing six-figure deals.
• Outstanding organizational and communication skills (written and oral, negotiation and presentations skills).
• Confidence in building a diverse territory plan and have familiarity in leveraging a sales ecosystem. 
• Proven experience in acquiring new business.
• Thrive in high-velocity situations and can think/act with a sense of urgency. 
• Motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.
• Know how to build and execute business plans and sales plays.
• Know how to collaborate and co-sell internally across all supporting resources to maximize your effectiveness and advance the sales process (MEDDPIC).
• Familiar with the observability and modern application market.

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Job Description

Are you looking for a fast-paced environment where you get to blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming digital transformation challenges?  If so…we want to talk to you! We are looking for students/ recent graduates that will be available to start ASAP. If you are ending your studies and would be available to start your career in software technology, don't hesitate to apply!  

Dynatrace Delivery Consultants are responsible for ensuring successful adoption of Dynatrace technologies throughout the software application lifecycle; they provide real-time analytics which help our customers proactively avoid performance issues and to rapidly diagnose and resolve problems should they occur.  

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related work experience. 

• Knowledge of networking, protocols, and architectures such as TCP/IP, HTTP, DNS, SSL, and BGP. 

• Familiarity with database design, SQL, and data access practices. 

• Exceptional corporate presentation and relationship-building skills. 

• Knowledge of one or more web technology stacks such as: 

• Web and application server technologies such as Apache, IIS, WebSphere, WebLogic and JBoss 

• Server-side technologies such as Java Servlets and PHP 

• Client-side technologies such as HTML, CSS, JavaScript, and Ajax 

• The HTTP protocol and the RESTful architectural style 

• Cloud/New Stack technologies such as OpenStack, OpenShift, AWS, Azure, and CloudFoundry 

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines
• Excellent communication and presentation skills, with the ability to communicate technical value into business value
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
• Present Dynatrace’s vision to our customers C-suite executives
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Working in, or have, the observability space.
• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Worked with Dynatrace
• Experience with web technologies such as HTML, CSS, and JavaScript
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database
• Advance knowledge of Operating Systems (OS) including Windows and Linux
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc.

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Job Description

Êtes-vous à la recherche d’un environnement dynamique où vous pourrez combiner votre curiosité technique et votre expérience à votre passion d’aider les autres (dans ce cas-ci, nos clients) à relever les défis de la transformation numérique? Si oui... Votre profil nous intéresse et nous aimerions nous entretenir avec vous! Nous sommes à la recherche d’étudiants/de diplômés récents qui seront disponibles à partir de l’été 2024. Si vous êtes en fin d’études et que vous souhaitez commencer votre carrière, n’hésitez pas à postuler!

Lorsque vous vous joindrez à nous, vous commencerez par notre programme de perfectionnement professionnel d’élite, un programme de formation virtuel de 14 semaines. Vous deviendrez ensuite un conseiller en technologie qui travaillera avec l’un de nos clients.

Les consultants en technologie de Dynatrace veillent à l’adoption réussie des technologies de Dynatrace tout au long du cycle de vie de l’application logicielle; ils fournissent des analyses en temps réel qui aident nos clients à éviter de manière proactive les problèmes de rendement et à diagnostiquer et résoudre rapidement les problèmes s’ils surviennent.
__________________________________________________________________________

Are you looking for a fast-paced environment where you get to blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming digital transformation challenges? If so…we want to talk to you! We are looking for students/recent graduates that will be available to start in Summer 2024. If you are ending your studies and would like to start your career, do not hesitate to apply!

When you join us, you will start with our elite Professional Development Program, a virtual 14-week training program. After which, you will become a Technology Consultant working with one of our customers.

Dynatrace Technology Consultants are responsible for ensuring successful adoption of Dynatrace technologies throughout the software application lifecycle; they provide real-time analytics which help our customers proactively avoid performance issues and to rapidly diagnose and resolve problems should they occur.

Qualifications

Exigences minimales

• Éducation : Baccalauréat en informatique, en technologie de l’information ou expérience de travail similaire ou connexe.

Exigences souhaitables

• Connaissance d’une ou de plusieurs technologies Web, notamment les suivants :
• Technologies de serveurs Web et d’applications comme Apache, IIS, WebSphere, WebLogic et JBoss
• Technologies côté serveur comme Java Servlets et PHP
• Technologies côté client comme HTML, CSS, JavaScript et Ajax
• Le protocole HTTP et le style architectural RESTful
• Technologies Cloud/New Stack telles que OpenStack, OpenShift, AWS, Azure et Cloud Foundry
• Connaissance du réseautage, des protocoles et des architectures comme TCP/IP, HTTP, DNS, SSL et BGP
• Connaissance de la conception de bases de données, de SQL et des pratiques d’accès aux données
• Aptitudes exceptionnelles pour la présentation et l’établissement de relations d’entreprise
• La préférence sera accordée aux candidats locaux de la région de Denver

_______________________________________________________________________

Minimum Requirements

• Bachelor's degree in computer science, Information Technology, or similar or related work experienced within any technical, or data analytics field. 

Preferred Requirements

• Knowledge of one or more web technology stacks such as:
• Web and application server technologies such as Apache, IIS, WebSphere, WebLogic and JBoss
• Server-side technologies such as Java Servlets and PHP
• Client-side technologies such as HTML, CSS, JavaScript, and Ajax
• The HTTP protocol and the RESTful architectural style
• Cloud/New Stack technologies such as OpenStack, OpenShift, AWS, Azure, and Cloud Foundry
• Knowledge of networking, protocols, and architectures such as TCP/IP, HTTP, DNS, SSL, and BGP.
• Familiarity with database design, SQL, and data access practices.
• Exceptional corporate presentation and relationship-building skills.
• Preference will be given to candidates local to the Denver area.

• Expectations

• Flexible – we are dynamically changing and adapting.
• Positive – even in the face of adversity.
• Proactive – not waiting to be told what to do.
• Motivated – self-starter who excels in fast-paced, team environments.
• Innovative – always learning and contributing to fresh ideas.
• This role can work remotely within the Mexico, Peru, the United States or Colombia

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Job Description

This is an architect level position, requiring more than just product knowledge and expertise. Ideally you have years of experience running integration engagements, from planning the architecture, to developing the implementation. You are also a natural problem solver who likes a variety of challenges while working in complex environments. It helps to be personable and outgoing because you’ll be right in the middle of things, having regular interactions with developers, architects, sales engineers, product management and consultants.

Your strong technical background, combined with your ability to communicate clearly, credibly, and confidently, will make you the direct cause of “wow!” experiences at our customers. You will be part of a global team of experts and architects, reporting to a director based in Europe. This is a remote role, but with limited traveling to conferences and team meet ups.

Qualifications

Minimum Requirements

• Undergraduate or graduate degree in Computer Science, Computer Information Systems, or a related technical discipline, or equivalent work experience
• 5+ years hands-on design and programming experience in an object-oriented language, preferably Python
• 4+ years of consulting experience, preferably with APM tools
• Strong architectural understanding of either the JEE or .NET platform and how it works, and a self-directed willingness to learn about other platforms and “new stack” technologies
• Clear understanding of highly distributed applications and how they interconnect and communicate, from the browser or mobile app, through the cloud, CDNs, and third parties, into the data center, and through to the back end
• Ability to have meaningful discussions around technical concepts such as object-oriented fundamentals, web application infrastructure, memory management and GC, threading, frameworks, design patterns, exception handling, messaging, reflection, aspect-oriented programming, dependency injection
• Excellent verbal and written English communication skills and attention to detail.
• Serve as a subject matter expert on techniques and best practices for extending Dynatrace, combining product expertise with your skills and knowledge
• Consult with customers to understand, and then meet, their business and technical goals
• Develop, and support, integrations with 3rd party tools and devices to extend the footprint of Dynatrace
• Work with customers to provide information on how to best incorporate the
• Dynatrace product into non-out-of-the-box supported environments
• Participate in project scoping and integration architectural deployment design
• Partner with the sales team as needed in presales technical sessions
• Recommend complementary Dynatrace products or product features to meet customer goals

Preferred requirements: 

• Demonstrated experience with data visualization via charts and dashboards, including appropriate use of granular and aggregate data
• High technical comfort with Windows administration, and with Linux/UNIX command line
• High technical comfort creating and maintaining personal virtual machines (Windows and Linux guest OSes)
• Experience with, and understanding of, Docker for personal test environments Inherent and proven problem-solving nature, with an engaged, self-motivated, can-do attitude

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Job Description

Are you looking for a fast-paced environment where you get to blend your technical curiosity and experience with your passion for helping others (in this case, our customers) succeed in overcoming digital transformation challenges?  If so…we want to talk to you! We are looking for students/ recent graduates that will be available to start ASAP. If you are ending your studies and would be available to start your career in software technology, don't hesitate to apply!  

Dynatrace Delivery Consultants are responsible for ensuring successful adoption of Dynatrace technologies throughout the software application lifecycle; they provide real-time analytics which help our customers proactively avoid performance issues and to rapidly diagnose and resolve problems should they occur.  

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or related work experience. 

• Knowledge of networking, protocols, and architectures such as TCP/IP, HTTP, DNS, SSL, and BGP. 

• Familiarity with database design, SQL, and data access practices. 

• Exceptional corporate presentation and relationship-building skills. 

• Knowledge of one or more web technology stacks such as: 

• Web and application server technologies such as Apache, IIS, WebSphere, WebLogic and JBoss 

• Server-side technologies such as Java Servlets and PHP 

• Client-side technologies such as HTML, CSS, JavaScript, and Ajax 

• The HTTP protocol and the RESTful architectural style 

• Cloud/New Stack technologies such as OpenStack, OpenShift, AWS, Azure, and CloudFoundry 

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Job Description

We are looking for a candidate to fill a newly created position as an Enterprise Acquisition Account Executive. In this role, you will drive sales growth through targeted acquisition efforts across various industry segments.

It’s all about a “land and expand” approach amongst enterprise-grade organizations. As part of your responsibilities, you’ll oversee 0 to 2 existing customer accounts. Your focus will be on nurturing these relationships and expanding partnerships. Additionally, you’ll engage with 35 to 40 potential customers, introducing them to our offerings. After successfully converting prospects, you’ll have the chance to maintain those accounts and explore opportunities for upselling and cross selling our solutions. Additionally, you’ll benefit from mentorship provided by our award-winning leadership team. Collaborating closely with our high-performing sales professionals, SDRs, and partners, you’ll be on the path toward achieving ultimate success.

What you will be focusing on as an Enterprise Acquisition Account Executive

• Execute on territory plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts.
• Collaborative pre-defined SE support based on region.
• 0-2 customers, 35-40 prospects, with 40 total accounts.
• Drive new logo customers, focusing on landing and expanding Dynatrace usage.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

Qualifications

Minimum Requirements:

• HS diploma or GED AND a minimum of one year of experience in closing enterprise software sales.

Preferred Requirements:

• You show a successful track record in Enterprise software sales across many business functions within the executive level of a customer.
• You can manage sales cycles within complex organizations, while compressing decision cycles.
• You have outstanding organizational and communication skills (written and oral, negotiation and presentations skills).
• You are confident in building a diverse territory plan and have familiarity in leveraging a sales ecosystem. 
• You have proven experience in acquiring new business.
• You thrive in high-velocity situations and can think/act with a sense of urgency. 
• You are a motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.
• You know how to build and execute business plans and sales plays.
• You know how to collaborate and co-sell internally across all supporting resources to maximize your effectiveness and advance the sales process (familiar with MEDDPIC).
• You are familiar with the observability and modern application market.

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Job Description

Our growing Enterprise Solutions team has formed out of a high demand from our Enterprise clients needing leadership to deploy the Dynatrace platform at extreme scale. Many of our engagements require highly experienced Enterprise Solutions Architect consultants to assess, design, and provide guided implementation assistance. The engagements we lead often help our customers navigate use cases through their own highly complex hybrid environments. Our current ESA team has developed best practices and highly effective ways to achieve success. Many of the enterprises we encounter are on a journey, transforming the way they monitor at scale, not only in production but throughout their entire application lifecycles. Our capabilities offer tool rationalization, ITSM integrations, and DevOps techniques in highly dynamic environments that span both Cloud and On-Premises infrastructure.

As a Director of Solution Architecture, you will lead a team of highly skilled Solution Architects and Engineers, guiding them in deploying and optimizing our solutions across a variety of enterprise environments. You will leverage your extensive background in solution architecture and your experience in managing technical teams to drive success in complex, large-scale projects. Your role will involve strategic planning, resource allocation, and ensuring the highest standards of technical excellence while maintaining the technical acumen and the ability to dive into hands-on work for prototyping solutions, providing guidance, mentoring, and motivating the team, or reviewing team members’ suggested solutions. Additionally, you will be expected to manage and directly work with some of our largest key accounts, ensuring they receive the best solutions and services from our team.

As a team member, you will find it exciting to be exposed to a vast number of technologies, teams, and techniques throughout some of the top organizations in the world. This opportunity is one of a kind and will often exercise every skill set in an Enterprise Solutions Architect’s arsenal. Our ESA team members find this job incredibly engaging, very demanding at times, but extremely rewarding.

Our team members have a passion for technology, the ability to understand and assess new technologies, and understand their applicability to business. We are seeking a driven individual who has a desire to work with some of the best in the market.

Qualifications

Minimum Requirements

• 10+ years of experience in software and/or solution engineering, with a strong background in solution architecture
• 3+ years of experience managing a team of Solution Architects or similar technical teams
• 5+ years of experience in a large-scale IT environment, preferably within a major business or government enterprise
• Bachelor’s degree in a relevant field or equivalent experience

Preferred Requirements

• Proven track record of leadership and management within diverse, large-scale IT enterprises, demonstrating the ability to adapt and excel in various organizational contexts
• Experience in resource allocation, project management, and cost management
• Expertise in one or more cloud technologies (AWS, Azure, Google Cloud)
• Strong understanding of network topologies, security protocols, and capacity planning
• Experience with container-based solutions (Kubernetes, Docker) and service mesh technologies
• Excellent communication, presentation and leadership skills, with the ability to lead multi-day meetings and present to executive stakeholders
• Experience with ITSM integrations, DevOps practices, and hybrid cloud environments.
• Familiarity with PaaS solutions (Cloud Foundry, OpenShift) and high availability/disaster recovery designs.
• Ability to work with a wide variety of open-source technologies and cloud services.
• Additional certifications in network security, cloud technologies, or project management.
• Deep understanding of application and infrastructure monitoring, observability, and performance optimization.
• Proficiency in automation tools (Chef, Puppet, Ansible) and CI/CD pipelines (Jenkins, GoCD).
• Development background in object-oriented languages (Java, .NET) and SQL.
• Experience with enterprise logging technologies and strategies.
• Demonstrable skills in enterprise architecture planning and design, including diagramming and documentation.
   

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Job Description

As an Enterprise Solutions Architect Team member you will be asked to work with a variety of accounts where you must lead very skilled engineering staff of our customers. You may also get involved in diving in to help isolate major performance issues and/or provide solutions in mitigating performance problems within large environments. You will work with our product engineering teams to ensure any functional gaps and opportunities for improvement are clearly articulated and managed between our accounts and our engineering team. Our team members regularly get involved in hands on solutioning both for our own purposes of working smarter not harder or to assist in the implementation of deployments or solutions at the customer. Our joint team of highly experienced ESAs are periodically found solutioning in C#, Java, SQL, NodeJS, JavaScript, Ansible, Puppet, Terraform and many more. To be part of the team means contributing a history of both high-level consulting to rolling the sleeves up and contributing in code either for the team or the customer.
The Enterprise Solution Architect is a combination of an infrastructure, automation expert, coder, trusted advisor and cloud services authority who will be responsible for leading the design and implementation of our monitoring solutions executed through a well-defined, repeatable services engagement model. Our ESA team members perform most of their responsibilities remotely at a home office and will have moderate to minimal travel from time to time.
 

Qualifications

Minimum Requirements

• Bachelors Degree required or additional 10 years of relevant Information Technology experience accepted in lieu of degree
• 12+ years of real world experience in software and/or solution engineering
• 5+ years experience leading and consulting in large Enterprise/Corporate environments a must

Preferred Requirements

• Prior Experience using Dynatrace or managing APM solutions a major plus
• Solid understanding of a variety of Cloud technologies and offerings such as AWS, Azure or Google Cloud with at least expertise and/or certification in one while having an aptitude and appetite to learn others quickly.
• Solid understanding of network topologies, routing, network security, security protocols, routing, load balancers and capacity planning
• Solid understanding of a Container based solutions using Kubernetes and similar products. Service mesh experience a plus.
• Outstanding communicator and writing skills a must with the ability to consult and lead multi-day meetings to assess technologies and processes.
• Solid understanding of Application and/or Infrastructure Monitoring & Observability
• Develop automation and repeatable processes/scripts to enable solutions that deploy, manage, configure, scale and monitor Client applications is a plus
• Solid understanding of solutions using Chef, Puppet, Ansible, GoCD, Jenkins, TFS and similar products. 
• Solid understanding of PaaS concepts and implementations such as Cloud Foundry, OpenShift, BlueMix or similar offerings.
• At least 7+ years of prior development experience in at least one object-oriented language. Solid understanding of byte-code based runtimes, i.e. Java, .NET
• Solid to Expert hands on experience with SQL a plus
• Prior experience with enterprise logging technologies and strategies
• Prior hands-on experience providing troubleshooting expertise for performance and other issues. 
• Prior experience in streamlining a development lifecycle with automated provisioning and testing of resources. 
• Demonstrable Enterprise Architecture planning and design skills. Expert authoring Diagrams is desired.
• Expert analytic, organization, presentation, customer service and facilitation skills. 
• Ability to gather customer requirements and translate those requirements into short and long term deliverables while working with Project Managers and Directors
• Comfortable with Software Development Life Cycles, Test Driven Development, Continuous Integration and Continuous Delivery/Deployment. 
• Solid understanding and experience working with high availability, disaster recovery designs, high performance, multi-data center systems and hybrid cloud environments.
• Considered an expert in a combination of database and platform application services is a plus 
• Ability to use a wide variety of open source technologies and cloud services
• Preference will be given to candidates that also have web applications, database, and support skills 

Compensation and rewards:

• The base salary range for this role is $160,000 - $205,000. When determining your salary, we consider your experience, skills, education, and work location. 

• Our total compensation package includes unlimited personal time off, an employee stock purchase plan, and a reward system.  

• We also offer medical/dental benefits, and a company matching 401(k) plan for retirement. 

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Job Description

We are looking for a candidate to fill a newly created position as an Enterprise Expansion Account Executive. In this role, you will drive sales growth through targeted acquisition and expansion efforts across various industry segments.

It’s all about a “land and expand” approach amongst enterprise-grade organizations. As part of your responsibilities, you’ll oversee 7 to 10 existing customer accounts. Your focus will be on nurturing these relationships and expanding partnerships. Additionally, you’ll engage with 5 to 8 potential customers, introducing them to our offerings. After successfully converting prospects, you’ll have the chance to maintain those accounts and explore opportunities for upselling and cross selling our solutions. Additionally, you’ll benefit from mentorship provided by our award-winning leadership team. Collaborating closely with our high-performing sales professionals, SDRs, and partners, you’ll be on the path toward achieving ultimate success.

What you will be focusing on as an Enterprise Expansion Account Executive

• Execute on territory plans to deliver maximum revenue potential within a pool of regionally focused Enterprise accounts.
• Collaborative pre-defined SE support based on region.
• 7-10 customers, 5-8 prospects, with 18 total accounts.
• Drive new logo customers whilst also focusing on expanding Dynatrace usage within existing accounts.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new markets through product demonstrations, in-market events and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

Qualifications

Minimum Requirements:

• HS diploma or GED AND a minimum of one year of experience in closing enterprise software sales.

Preferred Requirements:

• You show a successful track record in Enterprise software sales across many business functions within the executive level of a customer.
• You can manage sales cycles within complex organizations, while compressing decision cycles.
• You have outstanding organizational and communication skills (written and oral, negotiation and presentations skills).
• You are confident in building a diverse territory plan and have familiarity in leveraging a sales ecosystem. 
• You have proven experience in acquiring new business.
• You thrive in high-velocity situations and can think/act with a sense of urgency. 
• You are a motivated and tenacious self-starter who consistently delivers high performance against quota, driven by VP- and C-level relationships.
• You know how to build and execute business plans and sales plays.
• You know how to collaborate and co-sell internally across all supporting resources to maximize your effectiveness and advance the sales process (familiar with MEDDPIC).
• You are familiar with the observability and modern application market.

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