Job Description

• NOC/SOC Operations: Oversee 24x7 NOC/SOC operations, ensuring timely issue detection, reporting, and resolution in line with SLAs, while enhancing monitoring capabilities and platforms.
• Policy & Process Management: Develop and maintain NOC/SOC policies, processes, and procedures to ensure effective and consistent operations, and drive continuous improvements.
• Security Monitoring & Incident Response: Continuously monitor network, systems, and security tools to detect abnormal activities, manage incident playbooks, and coordinate rapid response to security threats with internal teams and external providers.
• Network Security Design & Implementation: Collaborate on the planning and implementation of network security architecture, ensuring the protection of infrastructure, data, and systems from potential cyber-attacks.
• Coordination with External and Internal Teams: Coordinate closely with the external NOC/SOC provider and the internal IT Security team to ensure smooth operations, aligned processes, and unified approaches to managing security incidents and operations.
• Tool & System Enhancement: Recommend, implement, and manage tools and processes to improve monitoring, network efficiency, and security across the enterprise, ensuring alignment between NOC and SOC services.
• Collaboration & Support: Provide high-quality support for network and security issues, participate in infrastructure-related projects, and train end-users and colleagues on security tools and processes.
• Working on shift 08:20 am - 17:00 pm (CET)

Qualifications

• Degree or equivalent in IT/Computer Science/Network Security/Telecommunication

• CCNA is a must, 

• Network & Security Certification (Microsoft AZ-700, EC-Council SOC Analyst, Comptia S+) is a plus

• Knowledge of the networking and security  industry, products, and protocols

• Knowledge of Security products specifically Firewalls, Proxy, IPS/IDS, Endpoint, Public Cloud Technologies

• Knowledge of SASE Technologies (ZTNA, SWG, DLP, UEBA)

• Knowledge of DNS products and services (Azure DNS, DDI, DNSSec)

• Proficient in a variety of platforms, including Windows, Mac, and Linux.

• At least 5 years of experience in a technical IT Network and/or Security role

• Proven experience in Project Management

• Proven experience in managing Security platforms such as SIEM, EDR, NDR

• Proven experience in managing Public Cloud platforms such as Azure Firewall, WAF, Azure FrontDoor, Azure DNS

• Good organization skills, and ability to systematize and prioritize.

• Strong communication skills – written and verbal.

• Fluency in English required (written and oral).

• Ability to prioritize tasks and strong problem-solving skills

• Polyvalent and multitasking.

• Able to drive meetings, and being autonomous as and when required

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Job Description

We're seeking an experiencedCloud Platform Engineer with Azure knowledge to join our team. As a part of our team, you'll be responsible for designing and implementing our cloud infrastructure. You'll also work closely with our developers to ensure our applications run smoothly in the cloud. 

If you're passionate about cloud computing and have a strong understanding of Azure and solidDevOps experience, we want to hear from you!

In your job, you will:

• Build and maintain a resilient, secure, and efficient SaaS application platform;
• Work with cloud architects, developers, and other stakeholders to deliver new features and services to production;
• Stay up-to-date on the latest cloud computing technologies and bring it back to the team to inspire innovative solutions;
• Work with other engineers to ensure platform scalability, reliability, and security having in mind high performance and cost-effectiveness;
• Lead complex initiatives independently, guiding other team members through technical challenges and ambiguities
• Be involved in complex projects, under the guidance of architects and senior engineers, tackling technical challenges and uncertainties;
• Get a chance to make a real impact on the company's cloud platform.

Qualifications

• 5+ years of working experience in DevOps/Cloud area (network-focused experience is a plus);
• Experience in working with a broad range of Microsoft Azure services and components
• Hands-on experience with container deployment, configuration, orchestration, and monitoring;
• Proven track of working on high-complexity cross-team projects
• Fluent in English.

Has some experience with or willing to learn:

• Understand monolithic architecture as well as microservices;
• Infrastructure as a code and automation;
• Experience in working with a broad range of Microsoft Azure services and components;
• Source Control (GIT), Configuration Management tools, designing and implementing a build and deployment pipelines;
• Systems and cloud monitoring and logging techniques and technologies.
• Experience in application migration to Kubernetes

Apply if you:

• Value autonomy, willing to experiment, fail, and learn to bring unique and not obvious solutions to life;
• Can be described as proactive, taking initiative, facing problems with excitement;
• Enjoy challenges and can quickly learn new concepts and develop innovative solutions;
• Challenges the status quo to improve working solutions and processes continuously;
• Are eager to learn new things and always look for new ways to improve your skills;
• Feel comfortable using a variety of tools and technologies, and can choose the best tool for the job.

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Job Description

In our Salesforce development team, testing is currently performed manually. We are looking for experienced Senior Quality Engineers to establish a robust test automation framework that aligns with existing practices in our Azure development teams while considering the unique aspects of Salesforce. The role will involve initiating the automation of key parts of the application and, once established, scaling the team by onboarding junior Quality Engineers to accelerate the development of automated testing.

Responsibilities

• Collaborate with delivery, functional and quality engineering teams to define test scope for user stories, bug fixes, and features.

• Develop and execute both manual and automated test cases.

• Ensure thorough test coverage, especially for Salesforce-specific functionalities, and perform integration testing across modules.

• Maintain and improve test automation frameworks, focusing on scalability and reducing manual effort.

• Design, develop, and maintain automated test scripts utilizing our existing solutions, such as the test frameworks in C#, HTTP Client (for backend testing), Selenium WebDriver (for UI testing), and ADS, to improve collaboration between the SF and TPS teams. 

• Automate testing for Salesforce-specific services and components, integrating tests into CI/CD pipelines.

• Perform manual testing when needed, particularly for complex or new features.

• Identify gaps in the current QA process and suggest improvements to enhance overall testing efficiency.

• Own and deliver quality initiatives, ensuring alignment with team goals and high standards of delivery.

• Lead testing efforts for multi-phase projects spanning multiple sprints, collaborating across teams.

• Work closely with developers and cross-functional partners to clarify testing needs, resolve ambiguities, and align on technical expectations.

• Mentor and guide team members in understanding test automation frameworks and improving test coverage.

• Monitor and report on test progress, quality risks, and key metrics to stakeholders.

• Develop risk mitigation strategies for potential quality issues in Salesforce deployments.

Qualifications

• Experience with Salesforce testing, including Apex, Visualforce, and Lightning components.

• Hands-on experience with test automation tools (e.g., Selenium, Postman) and integration into CI/CD pipelines (e.g. Azure DevOps,GIT).

• Familiarity with Salesforce-specific testing tools (e.g., Provar, TestComplete) is a plus.

• Excellent problem-solving skills and ability to work independently in a fast-paced environment.

• Strong communication and collaboration skills.

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Job Description

We are searching for an individual or an organization based in Taiwan with a social compliance background to work with our Client Services team on a freelance or consultancy basis (part-time) and help us effectively collaborate with and service a diverse portfolio of clients and their suppliers in Taiwan. With a workers’ rights and supplier engagement background, and a keen interest and capacity for the use of technology, we are looking for a candidate that will engage with workers, suppliers and brands in Taiwan to drive meaningful impact.  

Working with the Client Services team, they will be responsible for introducing our digital worker engagement programs to suppliers (both virtually and on site when possible), getting management buy-in, training management on the platform usage, engaging with workers and promoting participation, managing grievance cases, and liaising between all stakeholders to achieve positive outcomes for all. The role will require flexibility and agility to take on various tasks and work remotely with a global team. The role will require some evening meetings to communicate with the team based in Canada and Europe.

What you’ll do:

• Lead the deployment of digital worker voice programs in workplaces in Taiwan
• Lead supplier platform training and technical support
• Lead case management of grievances in programs that have a digital grievance mechanism - liaising and collaborating with suppliers and brands 
• Be available for investigation and remediation support if requested by brands
• Support the development and updating of supplier and worker onboarding materials 
• Own regular communication with supplier management - from program introduction to status check-ins
• Liaise with internal stakeholders including the Director of Client Services, Client Services Senior Managers and Managers and Deployment Team to ensure effective deployment
• Gather client and supplier feedback and ideas to inform platform advancements

Qualifications

Ideally, we're looking for a social compliance or labour rights background with knowledge and experience in supply chains, corporate sourcing, ethical procurement, grievance mechanisms, social impact, sustainability, international development, social impact tech, and/or business and human rights. Additonaly:

• 5+ years’ experience working within the global supply chain industry, delivering social or labour impact projects
• Excellent communication skills, both oral and written, in both English and Traditional Mandarin is required; additional languages a plus 
• Organized, conscientious and accountable 
• Experience in customer / client services and delivery
• Based in Taiwan is required
• Occasional travel nationally may be required
• Understanding of labour, human and community rights issues in global supply chains
• Knowledge and experience in community relations, corporate social responsibility programs 
• Experience with adopting new technology and train others to do the same 
• Self-motivated with a tolerance for ambiguity and change, with high desire to take ownership of projects
• Passion for equality and safe workplaces
• Familiarity with the auditing industry and international certification standards (i.e. BSCI, ETI, SA8000), internal and external grievance mechanisms, industry associations, and sustainability entities (i.e. SEDEX) is a plus

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Job Description

Our Technology and Platform Services department designs and secures the platform that underpins all of our offerings, achieving scalability and continuous improvement through innovation and collaboration.

EcoVadis is currently seeking an Engineering Manager to lead a team responsible for collecting & analyzing millions of news articles and documents related to Corporate Social Responsibility (CSR) using AI models. This team's work is pivotal in gathering the data that underpins our sustainability assessments and insights.

The Engineering Manager is responsible for the good functioning and performance of the team, from both an individual and collective view. The role will manage and support the team to meet challenging business goals and time frames.

You are also responsible for the quality of what the team delivers, and must therefore introduce good practices as necessary, for various aspects of the job. You will collaborate with other engineering managers to ensure that development processes are optimal.

Some of the responsibilities will include, but will not be limited to:

• Build, mentor, and grow a team of 8-10 engineers specializing in data engineering, machine learning, web scraping, and data analysis.

• Oversee the development of reliable and scalable data pipelines and APIs.

• Advance existing applications to meet scalability and cost efficiency requirements in data processing and ML models.

• Set clear expectations and create a positive and inclusive work environment.

• Work closely with Product Owners & Product Managers to understand business needs and priorities.

• Coordinate and communicate seamlessly across engineering and product leadership teams.

• Collaborate with our AI Center of Excellence to integrate advanced machine learning techniques into data collection and analysis processes.

• Identify and manage risks throughout the product development process, especially those related to data integrity, cost and model performance.

• Be an exemplar of our company culture and values.

Qualifications

• 8+ years in software engineering, with significant experience in data engineering and machine learning.

• 3+ years as a software engineering leader/manager.

• Proficient with Python in a web and data-focused environment.

• Extensive experience with NoSQL/SQL databases in production environments.

• Solid understanding of system design and software architecture, particularly with microservices.

• Experience with web scraping technologies and building data collection pipelines.

• Knowledge of machine learning concepts and experience deploying ML models to production.

• Familiarity with DevOps practices on cloud architectures (Azure).

• Experience with API design, implementation, and documentation, using OpenAPI 3.0 specification.

• Excellent communication skills, including mentoring, coaching, and conflict resolution.

• Experience and passion for hiring, growing, and guiding people.

• Experience working in Agile environments and in Sprints.

• Ability to work well in an international and multicultural environment in a fast-growing company.

• Good verbal and written communication skills in English and Polish (C1/C2).

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Job Description

The Sales team at EcoVadis is growing as we race towards our mission and we are looking for smart, motivated sales professionals to join our team. Our sales team culture is collaborative, challenging and creative with a focus on quality and achievement. EcoVadis offers development and career advancement opportunities for sales team members.

We are looking for a proven Enterprise SaaS Sales Professional to play a key role in executing our strategic accounts growth. This position will be accountable for selling EcoVadis solutions to leading companies in North America – focused on net new logos and expansion opportunities. A proven track record of delivering sales results with accountability, high energy, integrity and discipline is crucial to success on the Enterprise Sales team. This high-profile role will work remotely to cover assigned  accounts in North America, and will report to the Regional Sales Director.

Responsibilities include:

• Exceed quarterly and annual sales quotas 
• Sell the EcoVadis solution and service to new and existing F1000 accounts
• Execute a solution-based sales process encompassing multiple groups within an account
• Define account plans that enable sales velocity through controlled and well managed sales-cycles
• Partner with EcoVadis Inside Sales, Customer Success and other internal divisions to achieve rapid existing and target account growth
• Builds relationships with key executives (Partners, ESG, Sustainability, Directors) within assigned accounts.
• Interact with the current “Account Management” organization and all other EcoVadis colleagues in pursuit of overall customer satisfaction
• Develop and maintain technical and marketing knowledge of the EcoVadis solution
• Participation and involvement in applicable industry conferences both internal and external

Qualifications

• Minimum 5 years sales experience and 3 years selling enterprise software to F1000 companies
• Experience selling SaaS or Platform solutions
• Track record successfully exceeding annual quota
• Able to develop and execute full cycle sales processes involving multiple stake-holders, with a natural ability to rapidly identify and form relationships with decision makers
• Proven ability to engage, build and manage C-level and Executive relationships
• Experience selling to Procurement, ESG, Sustainability, Compliance, Supply Chain personas.
• Exceptional presentation skills
• Highly proficient in the use of Saleforce.com, experience with Sales Navigator and Salesloft a plus
• Highly professional written and oral communication skills required
• Able to work well in an international team environment
• University degree required
• Able to travel domestically and internationally periodically for business purposes

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Job Description

Our Technology and Platform Services department designs and secures the platform that underpins all of our offerings, achieving scalability and continuous improvement through innovation and collaboration.

We’re looking for several Web Application & SalesForce Support Specialists, to support both our customers and internal stakeholders with any technical issues. These new roles, which is foundational to EcoVadis’ ability to drive continuous improvement in companies’ sustainable business practices at scale, join an existing team around the world to allow continuous delivery of high quality support.

Your responsibilities will consist of:

• Providing immediate assistance on issues triggered by intensive users of EcoVadis tools, mainly complex web applications and APIs.

• Troubleshooting reported issues, diagnosing bugs and identifying root causes.

• Providing instructions and clear steps to reproduce to support developers in understanding the nature of the issue to be fixed and to evaluate retroactive actions. Providing correct scenarios when needed.

• Acquire and maintain current knowledge of relevant underlying product features to provide accurate solutions to customers requests

• Collaborating with end users and other team members, functional analysts and developers to identify and solve issues in the EcoVadis internally developed web applications.

• Providing high quality support to all users across the business, either by writing or by engaging in verbal conversations.

• Providing complete follow up on the reported cases to have end users well informed about the status and the potential actions to be taken.

• Monitoring logs and application outages to actively act on alerts and exceptions, and to manage the communication with affected users.

• Working with confidential data and exercising utmost caution to keep the data safe and secure.

• Ability to read technical and functional documentation, and to discuss with business users to understand the desired behavior of the applications.

• Ensuring the quality of the delivered fixes in a timely manner.

• Delivering training and supporting end-users.

• Creating process documentation, training materials and articles explaining complex technical concepts to non-technical users.

• Creating processes to handle new types of requests from internal stakeholders.

• Keeping technical documentation and procedures up to date.

• Creating custom SQL scripts to retrieve and modify data for issue troubleshooting and reporting.

• Ensuring preventive maintenance, analyzing root causes of the issues.

• Advocating customer needs by sharing feedback with the development & business analysis organizations to continuously improve the product.

• Participating in incidents to help with the issue resolution and to manage communication with the affected users.

• Provide on-call support for urgent and complex issues

Qualifications

• Passion for Customer Service – Customer satisfaction is your passion and #1 goal.

• Team Player – You thrive in a team-oriented environment and are eager to help when needed.

• Highly Motivated –  Ability to work under pressure in fast-moving environment

• English - Fluent in speech and writing.

• Excellent written and verbal communication skills, customer service experience and problem solving skills, patience and understanding.

• Investigation & diagnostic skills, excellent organization skills, ability to systematize and prioritize.

• Relevant Diploma: Master or Engineer in Computer Science or other relevant degree is preferable.

• Approximately +2 years working experience in Web Application Support, especially in the Azure .Net environment.

• Basic knowledge of ITSM tools (Jira, TFS, VSTS, ZenDesk, Azure DevOps, etc.).

• SQL and C#.Net programming knowledge - code debugging.

• Experience with Visual Studio and SQL Server.

• Salesforce Expertise – Technical, working knowledge of Salesforce platforms

• Salesforce Certifications – Preferred, but not required

• Ability to deal with multiple tasks and work in a dynamic multi-cultural environment.

• Experience in monitoring tools (Kibana, Azure App Insights, Sentry, Site24/7, etc...). 

Nice to have:

• Understanding of software development life cycle and software development / deployment methodologies,

• Experience with Agile software development,

• ITIL Knowledge.

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Job Description

We're seeking a Cloud Platform Engineer with Azure knowledge to join our team. As a part of our team, you'll be responsible for designing and implementing our cloud infrastructure. You'll also work closely with our developers to ensure our applications run smoothly in the cloud. 

If you're passionate about cloud computing and have a strong understanding of Azure and some DevOps experience, we want to hear from you!

In your job, you will:

• Build and maintain a resilient, secure, and efficient SaaS application platform;
• Work with cloud architects, developers, and other stakeholders to deliver new features and services to production;
• Stay up-to-date on the latest cloud computing technologies and bring it back to the team to inspire innovative solutions;
• Work with other engineers to ensure platform scalability, reliability, and security having in mind high performance and cost-effectiveness;
• Be involved in complex projects, under the guidance of architects and senior engineers, tackling technical challenges and uncertainties;
• Get a chance to make a real impact on the company's cloud platform.

Qualifications

• 3+ years of working experience in DevOps/Cloud area (network-focused experience is a plus);
• Experience in creating, modifying, and diagnosing CI/CD in Azure DevOps;
• Hands-on experience with container deployment, configuration, orchestration, and monitoring;
• Fluent in English.

Has some experience with or willing to learn:

• Understand monolithic architecture as well as microservices;
• Infrastructure as a code and automation;
• Experience in working with a broad range of Microsoft Azure services and components;
• Source Control (GIT), Configuration Management tools, designing and implementing a build and deployment pipelines;
• Systems and cloud monitoring and logging techniques and technologies.

Apply if you:

• Value autonomy, willing to experiment, fail, and learn to bring unique and not obvious solutions to life;
• Can be described as proactive, taking initiative, facing problems with excitement;
• Enjoy challenges and can quickly learn new concepts and develop innovative solutions;
• Challenges the status quo to improve working solutions and processes continuously;
• Are eager to learn new things and always look for new ways to improve your skills;
• Feel comfortable using a variety of tools and technologies, and can choose the best tool for the job.

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Job Description

EcoVadis is seeking an experienced Marketing Automation Platform Manager who can pour their creative energy into our mission to make the world’s supply chains more sustainable.

This versatile Marketing Automation Platform Manager role will work with the marketing leadership team to train stakeholders, evaluate internal needs, maintain systems, and evangelize within the company to support lead generation, inspire clients to expand their EcoVadis programs, and broaden EcoVadis thought leadership position in the market in CSR and sustainable procurement. Your responsibilities will include (without being limited to):
 

• Manages marketing automation tooling and best practices

• Manages lead, contact, account, and opportunity data and best practices

• Implements demand generation strategies

• Guides marketing associates on campaign best practices

• Works with Marketing Director on defining targets and different target models

• Keeps management informed by preparing reports; making presentations; interpreting information; making recommendations

• Strategy development and implementation of marketing efforts to improve marketing processes

• Change management, including implementation of new marketing technology rollouts

• Relationship management with internal technology users and vendors

• Optimizing technology investments

Qualifications

• Has implemented an Hubspot instance or another marketing automation tool

• 3+ years of experience managing a Hubspot instance or similar marketing automation tool

• Understands Salesforce Sales Cloud and how Hubspot interacts with it

• Highly detail-oriented with strong project management skills – proven ability to own and execute on several projects at once and deliver results

• Effective relationship management skills with a successful track record of collaborating cross-functionally to deliver quality campaigns and programs

• Creative, curious, and critical thinker, constantly searching for and tapping into new opportunities to impact and achieve success metrics and KPI targets

• Strong communication and organizational skills – able to multi-task successfully across multiple (potentially competing) priorities in a dynamic, fast-paced culture

• Business proficiency in English is a must, proficiency in other languages would be a plus

 
Software Proficiency

• Marketing Automation tools: Hubspot

• Salesforce

• Sales Cadence tools (Salesloft or similar)

• Content management platforms

• E-commerce (bonus)

• Google suite (ads, analytics, tag manager etc)

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Job Description

We are looking for new backend developers to help assemble new features as part of our IQ Plus roadmap. This gives companies access to a fast and actionable risk management solutions to help meet compliance requirements and implement their sustainability strategy.

In this new role, you will be reporting to the Engineering Manager and your responsibilities will include:

• Building reliable and scalable data pipelines / APIs within our microservice landscape
• Engaging in architecture, workflow and design decisions
• Integrating logging and monitoring tools to ensure transparency and trackability
• Advancing existing applications to meet scalability and robustness requirements
• Maintaining and improving our code quality and test coverage with regular code reviews
• Being an example for our company culture and values

Qualifications

• Proficient with Python in a web and data-focused environment
• Extensive experience with NoSQL / SQL databases running on production environments
• Extensive know-how in system design and software architecture with a focus on microservices
• Extensive Knowledge in API design, implementation and documentation using the OpenAPI 3.0 specification
• Familiar with DevOps on cloud architectures (Azure)
• Familiar with containerization platforms like Docker and Docker Compose
• Familiar with container orchestration via Kubernetes (is a plus, not required)
• Understanding of the importance and impact of open standards and utilization of open source frameworks and tools
• Experience and solid knowledge of testing and design concepts, especially load and system/integration testing
• Experience with Agile Methodologies and working in Sprints
• Open for all-round tasks e.g. design and build a web scraping pipeline with all required dependencies and services
• Fluent English and Polish

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Job Description

Our Technology and Platform Services department designs and secures the platform that underpins all of our offerings, achieving scalability and continuous improvement through innovation and collaboration.EcoVadis is currently seeking a motivated Software Engineering Team Leader to join our growing product engineering team. The Software Engineering Team Leader is responsible for the good functioning and performance of the team, from both an individual and collective view. The role will manage and support the team to meet challenging business goals and time frames.

The Software Engineering Team Leader is also responsible for the quality of what the team delivers, and must therefore introduce good practices as necessary, for various aspects of the job. You will collaborate with other engineering managers to ensure that development processes are optimal.

Some of the responsibilities will include, but will not be limited to:

• Build, mentor, and grow a team of 6-8 engineers
• Maintain and improve the development process with operational excellence in mind
• Set clear expectations and create a positive work environment 
• Work with Product Owners & Product Managers to understand business needs and priorities
• Coordinate and communicate seamlessly across engineering and product leadership teams
• Follow evidence based approach when taking decisions
• Maintain an on-going overview of staffing and teams technology capabilities
• Work closely with tech leaders, promoting craftsmanship, availability and scalability 
• Identify and manage risks throughout product development process

Qualifications

• 8+ years in software engineering
• 3+ years as a software engineering leader/manager
• Excellent communication skills including mentoring, coaching and conflict handling 
• Experience and passion for hiring, growing and guiding people
• Experience working in Agile environments
• Good knowledge of modern web application development (Azure, .NET & React is a plus) 
• Self-driven and team player
• Ability to work well in an international and multicultural environment in a fast-growing company
• Good verbal and written communication skills in English and Polish (C1/C2)

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Job Description

• Deliver high quality solutions using Microsoft stack (Azure, .NET 6 and 8, C# 8, .NET Core 3.x, MS SQL Server).
• Leverage other technologies such as (but not limited to) Elasticsearch, Docker, Selenium.
• Work closely with the product team to finalize requirements and deliver them in an agile manner, caring about quality, observability and maintainability.
• Promote culture of sharing by mentoring, and knowledge exchange.
• Contribute to the technical and software design decisions within and across the teams.
• Participate in refactoring and maintenance of existing web applications.
• Collaborate daily with the QA and support teams to ensure the quality of the delivered features.

Qualifications

• At least 6 years of working experience as a .NET developer in C#, T-SQL and building HTTP Web APIs.
• Attention to code quality presented by understanding of Clean Code, Code metrics, TDD and/or BDD
• Knowledge of DDD, CQRS, Docker and/or Microservice architecture.
• Excellent knowledge of Microsoft environment. 
• Experience securing web applications, web services and HTTP Web API endpoints 
• Fluency in English and Polish required.

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