Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview 

Electric’s Finance Team is seeking a Manager of Accounting to oversee the accounting team and ensure the accuracy and transparency in our financial reporting. Reporting to the Controller, this role will focus on overseeing the company's accounting operations, developing internal control guidelines, and providing financial analysis and insights to inform strategic decision-making.

This is a highly visible and strategic position that has the opportunity to shape cross-functional initiatives, foster collaboration among departments, and deliver impactful financial insights that drive the company's overall success.

The ideal candidate will possess a robust background in financial management, demonstrate keen analytical skills, and have a proven track record of leading teams to achieve organizational goals.

What you’ll do 

• Manage and oversee daily operations of the accounting department, including accounts payable/receivable, cash receipts, general ledger, payroll, and utilities
• Establish and enforce proper accounting methods, policies, and principles
• Coordinate and complete monthly, quarterly, and annual financial statements
• Review and recommend modifications to accounting systems and procedures
• Maintain a cohesive accounting team by recruiting, training, and coaching employees
• Produce financial reports and present findings and recommendations to upper management
• Participate in financial standards setting and forecast process
• Support month-end and year-end close processes
• Ensure compliance with GAAP and other regulatory requirements
• Collaborate with external auditors and provide required support

Who you are

• Bachelor's degree in Accounting. CPA preferred.
• 5+ years of accounting experience, preferably in a mix of Public Accounting and startup or tech environment
• 2+ years of management experience
• Strong understanding of accounting theory and financial reporting
• Proficient in Netsuite
• Strong leadership skills and experience in managing a team
• Excellent problem-solving and communication skills

Working Conditions

If the job requires a person to work in special working conditions this should be stated in the job description. Special working conditions cover a range of circumstances from regular evening and weekend work, shift work, working outdoors, working with challenging clients, and so forth. Include what it’s like to work at this company, in this role, today (i.e. the “gotcha’s) 

Physical Requirements

If the job is physically demanding, this should be stated in the job description. A physically demanding job is one where they are required to stand for extended periods of time, lift heavy objects on a regular basis, do repetitive tasks with few breaks, and so forth.

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 23 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Who We Are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview

We are seeking a seasoned, Senior Relationship Manager to join our team.  As the primary point of contact, Relationship Managers become adept at understanding customer needs and desires and translating them into specific IT project requirements or support requests. They also will ensure that customers receive the exceptional level of support offered in our managed services program. Additionally, Relationship Managers will develop quarterly roadmaps for their Elevate and Evolve customers. We are committed to training and professional development for Relationship Managers who meet the highest expectations in this critical role.

What you’ll do

• Serve as the primary point of contact and trusted advisor for assigned customer accounts, building and nurturing strong relationships with both technical and non-technical points of contact as an expert in understanding their business objectives and challenges
• Manage the full post-sales lifecycle of each of your customers, proactively identifying opportunities for expansions and upsells and negotiating renewals
• Host quarterly business reviews and develop IT Roadmaps tailored to customer needs and goals based on customer tier, producing and providing relevant data to ensure ROI is achieved.
• Work closely with cross-functional teams, including Sales, Professional Services, and Support to meet customer needs effectively
• Provide expert incident and problem management for high-impact and critical customer issues, ensuring root-cause analysis is conducted and corrective action plan is executed, escalating to your management for support as needed and involving senior leadership when necessary
• Monitor customer health metrics to mitigate risks and ensure customer retention proactively
• Address and resolve customer inquiries and concerns in a timely and professional manner

Who you are

• 4+ years of Account Management experience, previous MSP experience preferred
• Comfortable with technology—the ability to learn about new solutions and make recommendations within the scope of our supported and recommended software solutions that align with a customer’s goals
• Familiarity with B2B software, business operations, and basic customer-facing rapport-building skills is a must
• History of demonstrated comfort engaging a wide spectrum of customer personas from daily users to C-suite
• Possess a business acumen capable of delivering independent business challenge diagnosis, success planning, and cross-functional mobilization
• Embody a growth mindset in all aspects of your daily performance
• Executive-ready communication skills in a variety of mediums (virtual/in-person) and the ability to handle interactive customer-facing engagements
• High degree of intellectual curiosity and inquisitive nature – you are a critical thinker who is always looking for a way to make things work better
• Strong project management skills - you keep all the moving pieces organized and on time
• Ability to understand complex business goals and deliver creatively impactful solutions
• High degree of competency and comfort in ambiguous and autonomous work environments
• Outstanding written and verbal communication skills

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview 

We are seeking a dedicated Senior Systems Engineer to join our company. You will primarily focus on technical analysis, consulting, troubleshooting, and the strategic design of technology systems. You will collaborate closely with our IT teams and our MSP clients, taking the lead on projects and effectively managing complex technology environments. Your responsibilities will encompass application, server, and network implementation, management, and advanced troubleshooting within the framework of an MSP environment.

What you’ll do 

• Provide mentorship to junior team members through leading collaborative efforts for case escalation and knowledge sharing, fostering a culture of continuous improvement within the team
• Develop comprehensive project scopes and budgets, ensuring meticulous planning and successful project execution within established timelines.
• Take charge of project tasks, ensuring their on-time completion and delivering exceptional solutions that meet and exceed client expectations.
• Conduct in-depth analysis of customer technology requirements, encompassing storage, network, and compute resources, and provide strategic recommendations.
• Expertly identify, analyze, and resolve complex customer technology issues, leveraging your technical prowess to deliver effective solutions.
• Collaborate with the Customer Success Management (CSM) team to provide strategic recommendations and analysis on customer technology roadmaps, contributing to long-term success.
• Provide mentorship to junior team members, nurturing their professional growth and development, and fostering a culture of continuous improvement within the team.
• Proactively monitor our schedule and incoming request queue, orchestrating efficient responses to all service requests.
• Skillfully manage ticket completion, consistently meeting or exceeding Service Level Agreements (SLAs) based on ticket priority, utilizing various communication channels including the ticketing system, phone, and chat.
• Thoroughly document work performed and time expended, adhering to established protocols and systems.
• Be prepared to travel and deliver onsite support as required by our Service Coordinator, demonstrating a commitment to client satisfaction.

Who you are

• Minimum of 4+ years of hands-on experience in a similar Senior Systems Engineer role, demonstrating a history of successfully delivering complex IT solutions.
• Previous experience in a Managed Service Provider (MSP) environment is highly preferred, showcasing your ability to excel in a fast-paced client-focused setting.
• Exceptional skills in designing innovative technology solutions that address complex client needs.
• Proven ability to lead in the development of project scopes and budgets, aligning resources with project objectives.
• Exhibit advanced expertise in various technical areas, including but not limited to:
• Expert Microsoft 365/Google Administration
• Expert Network & DNS Troubleshooting
• Advanced Antivirus and Antispam Administration
• Expert Windows and Mac OS
• Expert SaaS Application Add/Remove
• Advanced SaaS Application Implementation
• Advanced RMM (Remote Monitoring and Management) Tool Administration
• Advanced Scripting
• Expert Active Directory & Azure Active Directory Implementation and Administration
• Proficient Windows Server OS Implementation and Administration
• Expert Windows Server OS Troubleshooting
• Advanced VoIP System Administration
• Expert SSO (Single Sign-On) Implementation in M365, Google, and Okta
• Complex Ticket Escalations
• Exhibit excellent verbal and written communication skills, enabling you to convey complex technical concepts clearly and effectively.

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview 

We are seeking an experienced, detail-oriented Senior Accountant to join Electric. You will be a critical piece of our Finance & Accounting department with an opportunity to grow within the organization. In this position, you will handle all accounting operations within the company, and verify financial records and transactions. You must have keen attention to detail and maintain account balances, financial statements, general ledger, and all reports. You will report to the Accounting Manager, with direct access and the opportunity to work with the Controller.

What you’ll do 

• Serve as a subject matter expert for Netsuite and build and implement internal controls ensuring GAAP compliance and accuracy of reporting 
• Perform month-end close activities, including preparation & review of journal entries and reconciliations for various balance sheet and income statement accounts
• Ensure accurate and timely completion of the month-end, quarter-end, and year-end close
• Assist in the efforts for the preparation, review and approval of the organization’s financial statements, including financial statement analysis and documentation of meaningful explanations or fluctuations
• Participate in streamlining and process improvement projects to increase efficiencies accounting processes and systems
• Work cross-functionally on strategic company projects/initiatives and apply critical thinking skills to provide solutions that drive company performance
• Work with external auditors for year-end financial statement audits
• Develop and document business processes and accounting policies to maintain and strengthen internal controls
• Be in charge of the monthly revenue accounting processes in adherence to ASC 606
• Coordinate with other departments to obtain transaction information, research reconciling items, and resolve issues
• Serve as a trusted resource to the Staff Accountants and other members of the team
• Support leadership in completing special projects, ad-hoc reporting and analysis requests, and other tasks as assigned

Who you are

• 3-5 years of experience in an accounting role with a preference for at least 2 years of public accounting experience
• Bachelor’s degree in Accounting or Finance
• Independent self-starter who can work independently and with a team
• CPA / candidates on the CPA track strongly preferred
• Tech/Software specific accounting experience required
• Strong proficiency in Microsoft Excel
• Proficiency with Netsuite accounting software required
• Exceptional knowledge of finance, accounting, budgeting, cost accounting and cost control principles, and Generally Accepted Accounting Principles (GAAP)

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 23 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

If you’re interested in joining Electric but don't see an opportunity that you'd like to apply to, please send us your resume. We'll keep your information on file and will reach out if we find a match!  

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on. 

Overview 

The Senior Financial Planning and Analysis (FP&A) Analyst will be responsible for a wide variety of analytical and planning tasks including: revenue planning, expense budgeting, capacity planning, forecasting, general financial analysis, as well as directly supporting our internal business units. Most importantly, you will be responsible for maintaining foundational responsibilities of how we develop, communicate, and analyze financial information, becoming part of a trusted advisory team to the entire organization, and building on the trust the organization has in the finance department. 

What you’ll do 

• Partner with the Director of FP&A to lead the annual budgeting and rolling forecast processes, ensuring alignment with strategic goals
• Manage all budget and forecast updates related to assigned departments in Electric’s financial planning tool, Anaplan
• Conduct thorough variance analysis by comparing actual financial performance to budgets, forecasts, and prior periods, offering actionable insights to drive business decisions
• Develop and maintain complex financial models that evaluate business scenarios and revenue projections to support strategic initiatives
• Build strong cross-functional relationships with senior leaders through an ongoing dialog around their business unit and financial needs
• Define, monitor, and report on key performance indicators (KPIs) that provide insights into business performance, assisting leadership in making informed decisions
• Present financial analyses, findings, and recommendations to senior management, clearly conveying complex financial concepts to non-financial stakeholders
• Assist in the preparation of executive-level presentations and financial reporting for leadership, board meetings, and investors
• Collaborate with the accounting team to ensure accurate and timely financial reporting and adherence to GAAP standards
• Review and approve vendor spend requests to ensure they are within budget and meet AP guidelines
• Take a leadership role in cross-functional projects aimed at optimizing processes, enhancing financial systems, and improving data accuracy.

Who you are

• 5+ years of experience in an FP&A role
• Bachelor’s degree in Finance, Accounting, or related field; CPA and knowledge of GAAP standards a plus but not required
• Exhibit superior ownership of responsibilities and delivery of final work product
• Ability to make sound financial & business decisions with demonstrated ability to present complex data in clear, compelling, and summarized formats non-finance professionals
• Strong verbal and written communication skills with ability to interact within all levels of the organization
• Spreadsheet and presentation guru
• Expert proficiency in financial modeling and data analysis
• Strong organizational skills, enabling you to manage multiple priorities and projects simultaneously
• Knowledge of industry-standard KPIs and processes for SaaS businesses
• Experience with Salesforce.com and Netsuite. Experience with financial planning tools, specifically Anaplan, a plus.
• Strong leadership skills with the ability to mentor and guide junior analysts, fostering a collaborative and growth-oriented team environment.

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on

Overview 

Electric’s Finance Team is seeking a Controller to streamline our financial processes, ensuring accuracy and transparency in our financial reporting and driving our company’s financial health and growth. Reporting to the COO, this role will focus on overseeing the company's accounting operations, developing internal control guidelines, and providing financial analysis and insights to inform strategic decision-making.

This is a highly visible and strategic position that has the opportunity to shape cross-functional initiatives, foster collaboration among departments, and deliver impactful financial insights that drive the company's overall success.

The ideal candidate will possess a robust background in financial management, demonstrate keen analytical skills, and have a proven track record of leading teams to achieve organizational goals.

What you’ll do 

• Oversee all company accounting practices, including accounting departments, preparing budgets, financial reports, tax and audit functions.
• Develop internal control guidelines, policies and procedures for budget accounting, cash and credit management, and administration.
• Oversee the production of monthly reports, financial statements, and cash flow projections.
• Ensure compliance with local, state, and federal government requirements.
• Work closely with external auditors and tax professionals to ensure compliance.
• Stay current with technological advances and accounting software to meet the company's financial needs.
• Provide strategic financial input and leadership on company decisions and on the evaluation of potential alliances, acquisitions, and mergers.
• Manage financial risks through established financial policies and procedures.
• Develop, mentor, and train accounting team

Who you are

• You have a Bachelor's degree in Accounting, CPA required
• You bring at least 5 years of accounting experience with time spent in a leadership role
• Experience in a SaaS or technology company is preferred
• Proven ability to interpret financial data, prepare financial reports, a
• Deep understanding of accounting software and ERP architectures
• Experienced in building, mentoring, and guiding teams
• Strong communication skills with demonstrated experience communicating results
• Ability to engage with senior stakeholders

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview 

Electric’s Engineering team is seeking a Senior Frontend Engineer to help us take our software applications to the next level. This role will be part of a collaborative product team that will take ownership of a product domain to deliver features, maintain those features, and improve developer experience in an effort to add value for our customers. The team leverages agile best practices to deliver on the aforementioned goals.

As a Senior Frontend Engineer on the team, your responsibilities will be to help deliver features in our applications, maintain a high quality of code, collaborate with fellow engineers, and participate in cross-team engineering discussions to help drive best practices on the frontend.

The ideal candidate will have expertise in modern frontend technologies (see examples below) and know how to employ those technologies using lean development principles such as building with quality in mind, eliminating waste, respecting others, and delivering fast and often. The ideal candidate is a team player who works well with others in a collaborative environment. As a Senior Engineer, the candidate should serve as a role model and mentor to more junior engineers, both on their team and within the engineering organization.

What you’ll do 

• Work closely with product managers to build products that best support internal and external users
• Build a technical infrastructure capable of supporting a rapidly expanding organization in terms of employees and users
• Enable other developers by seeking out and implementing improvements to our development experience and processes on the frontend
• Anticipate the user experience and contribute to the entire product development process, including spec development and automated QA
• Mentor and pair with other developers to instill a growth mindset
• Set and uphold software guidelines and methodologies as agreed on by the team
• Lead by example with a focus on craftsmanship and quality
• Employ lean principles during the development process such as:
• Eliminate waste
• Build quality in
• Create knowledge
• Defer commitment
• Deliver fast
• Respect people
• Optimize the whole

Who you are

• 5+ years of front-end software development experience and the ability to learn quickly
• Prior startup experience or have faced large scaling challenges
• Advanced knowledge of Typescript, React, Redux, or similar front-end frameworks
• Opinions on using effective design aesthetics and UX interactions to drive engagement
• Experience with agile processes, build tools, and unit testing frameworks for front-end applications
• Experience working with and contributing to a shared component library or design system
• Advanced knowledge of frontend build systems and tooling including
• CI/CD tools
• Webpack / Vite
• AWS (S3, Systems Manager)
• Experience with Unit and End to End testing using tools such as or similar to
• Jest
• React Testing Library
• Cypress
• Advanced knowledge of Async Javascript / Typescript for fetching data, error, and state change handling
• A focus on writing maintainable, performant code
• A healthy balance of creativity and skepticism and a proven track record of solving difficult problems

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: 9:00AM - 6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview

We are seeking a Solutions Consultant to join our Sales team. This position will work closely with our Sales team and sales leaders to streamline pre-sales scoping, documentation and IT consulting for customers. This role will display excellent communication, organization, attention to detail, and customer-facing communication working cross-functionally as a resource to help us win deals and drive retention post-sales.

This role will also be integral to product strategy by delivering insights into prospective customer needs and roadblocks for sales.

What You'll Do

• You will be the technical resource for sales calls and questions, on both an ad-hoc basis and formally, to consult with customers to win more deals at a higher velocity. This will involve:
• Technical leader: be the subject matter expert on Electric’s platform and articulate the value and benefits to customers throughout the sales process
• Objection handling: overcome objections especially when it comes to technical challenges
• Tech stack reviews and validation
• Familiarity with security solutions such as the ones below in order to answer customer questions and articulate value in the pre sale process:
• Application Migrations and Deployments (Keeper, etc.)
• Multi-Factor Authentication
• SSO/SAML Deployments (Azure, Okta, JumpCloud, Google Cloud Identity, etc.)
• DNS including SPF/DKIM
• Backup & Recovery Solutions (Datto, Acronis, CrashPlan, etc.)
• Basic Networking Familiarity (Perimeter81)
• Email Spam Solution Configuration & Deployment
• Endpoint Detection & Response Configuration & Deployment
• Comprehensive knowledge of on-premise and cloud IT infrastructure including but not limited to network infrastructure, server infrastructure, active directories
• Problem solve and overcome technical hurdles for sales opportunities
• Exemplary communication with customers including but not limited to the following:
• Ensuring that all customer requests for follow-up and documentation are responded to in a timely manner
• Thorough technical understanding of IT services offering as it relates to Electric’s product to ensure that Electric can identify and execute customer needs
• Able to communicate directly and develop rapport to help build confidence in Electric's offering
• Ability to leverage cross-departmental resources to deliver on customer needs and requests
• Constant improvement of customer-facing documentation, procedures and templates used to engage with customers
• Document workflows that are commonly asked about so that can be used by the sales team rather than having a Sales Engineer on all calls
• Work cross-functionally with Product, Support, Customer Success and other teams to improve workflows and implement customer feedback
• Be the liaison between technical, sales and sales leadership teams

Who You Are

• 3-5 years of IT, Project, or Solutions/Sales Engineering experience, MSP Environment preferred
• 2+ years working in a client-facing environment
• Proven experience working cross-functionally
• Demonstrated ability to think outside of the box and build custom solutions
• Ability to manage and motivate teams both within and outside of the reporting structure
• Ability to prioritize and manage multiple projects and issues in a fast-paced environment
• Ability to perform ongoing analysis and surveying

Preferred Qualifications

• Ability to review systems and cloud-based applications to make actionable insights and recommendations
• Comprehensive knowledge of IT security frameworks particularly:
• Ability to understand compliance frameworks including but not limited to HIPAA, SOC2, GDPR, ISO, PCI, etc
• Effective communication of Electric security controls, information security policies  
• Ability to translate customer needs and requests to make actionable insights and recommendations relating to security

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: local timezone, 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview 

We are seeking a CX Operations Manager to join our Revenue Operations team. This person will lead CX Operations at Electric, including Customer Success (CS) Management and Professional Services. Furthermore, you and your analyst will embed within these groups and work closely with embedded groups in Sales Operations and Marketing Operations, as well as a TechOps group supporting you with technical, Salesforce.com, and data requests. The teams you’ll support will grow and change rapidly over the next few years, so scale and efficiency should be your passion. This role is an opportunity to immediately impact a dynamic team on the cutting edge of CX operations. 

What You’ll Do

• Identify, evaluate and manage implementations for the CX tech stack to support or enhance CS operations
• Oversee CS funnel process management: Implementation, Renewal, Retention, Upsell, Proserv, Churn; this includes implementing efficient workflows and procedures to enhance the customer experience while optimizing operational efficiency
• Advise on capacity modeling, revenue forecasting, churn analysis, retention strategies and other data projects
• Translating business requirements to operational and technical requirements to support CX enablement
• Develop and implement a customer experience strategy with the support of CX leadership that is aligned with the company business goals and objectives
• Collaborate with cross-functional teams to ensure customer-centric initiatives are integrated into all areas of the organization
• Quota planning and management between CX teams and finance to define quarterly/annual targets/quotas
• Provide insights on new and current customer assignments using analytics and data for CX team
• Build reports and dashboards to track activity and performance metrics and KPIs related to CX teams
• Mentor other analysts and team members in the area of CX operations

Who you are

• 3+ years of CS operations, project management, or business analyst experience at a SaaS company
• 2+ years working in a post-sale environment
• 1+ years experience leading a team of 2+ direct reports
• Fluency with NPS, CSAT, and relevant industry metrics
• Required knowledge of Salesforce Sales Cloud and Service Cloud
• Required experience with Gainsight at the administrator level; Level 1 certification is required but Level 2 is preferred
• Experience and proficiency in customer experience software and analytics tools 
• Self-starter and quick learner with the ability to work independently
• Flexible, agile and adaptable; used to wearing multiple hats
• Ability to navigate ambiguity, prioritize and manage multiple projects
• Experienced working in a fast-paced environment

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: local timezone, 9:00AM - 6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview

Are you seeking a career that allows you to develop in one of the world’s fastest-growing companies while having a tremendous impact on that growth? Electric is looking for high ­energy professionals with sound business acumen, a strong technical aptitude and natural sales instincts to join our team as an Associate Account Executive.   

What You'll Do

• You’ll be one of the first points of contact for our prospects, demonstrating the value of Electric
• Establish and manage relationships with key decision makers to drive new customer acquisition
• You’ll own end to end workflows and help evolve our strategy as we continue to grow and expand into new markets
• You’ll be responsible for prospecting, building pipeline and executing on sales engagements that drive top-line growth and expand Electric’s reach 
• You’ll become a product expert and run product demos as well as help build sales playbooks and define our sales motion. 

Who You Are

You have experience with prospecting and a track record of closing new business. You are a creative, passionate, and self­-driven team player.  You are comfortable working in a fast-paced and dynamic environment. Most importantly, you are excited about sales, building an amazing brand, and helping create meaningful change for our growing organization. 

• Experience managing full sales cycles with multiple decision makers
• Experience driving net-new business from lead to close
• You are coachable, flexible, and resilient
• You have strong interpersonal skills and have a glass-half-full mentality
• Self-starter attitude and ability to exercise judgment and solve difficult problems without direct supervision
• You have a builder mentality and thrive in collaborative environments
• Ability to work well with ambiguity and come up with creative solutions to challenges
• Excellent communication skills; ability to effectively lead client meetings and presentations
• Highly organized; ability to handle multiple deadlines simultaneously and prioritize your time
• 1+ years of successful selling experience in a B2B environment
• Familiarity with B2B software and technology is a plus (salesforce, outreach, etc)

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: local timezone, 9:00AM - 6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview 

As a Salesforce Administrator at Electric, you will assist with the ongoing development of our Salesforce organization.The Salesforce Administrator will work closely with various departments, including but not limited to Sales, Operations, Customer Success, to identify, develop and deploy new business processes as well as support, maintenance, and improve our CRM platform.You should be comfortable with assembling business requirements, documenting workflows, hands-on configuration, and troubleshooting issues.

What you’ll do 

• Be an autonomous problem solver. Strive for answers independently, but know when it’s time to ask for help, whom to ask, and what to ask
• Follow all testing and deployment procedures
• Create user accounts, profiles, roles, sharing rules, field security
• Develop Salesforce.com reports, analytics, and dashboards to support and monitor activity and key performance metrics
• Build permission sets, customize objects, fields/relationships, rules, triggers, processes, and flows, page layouts
• Identify, troubleshoot, and resolve complex data issues across multiple objects
• Identify opportunities for better data governance through the creation of flows, processes, and validation rules
• Collaborate with internal teams effectively, understand user experience and stakeholder perspective on operational processes and deliver clear solutions.
• Update and maintain Salesforce system documentation

Who you are

• Salesforce Administrator Certification and/or Salesforce Certified Platform App Builder 
• 3-4 years of experience working within the Salesforce platform
• 2+ years of experience working with CPQ
• 1+ years as an admin in highly complex Salesforce org
• Experience managing multiple applications in a single org
• Experience with Jira or other project management platforms
• A documented history of successfully driving projects to completion
• Knowledge of the platform, with the ability to build formula fields, workflows, custom views, and other content of intermediate complexity within the Lightning platform
• Understanding of automation best practices including the new Lighting Flow rules including record triggered flows and scheduled flows
• Strong data management abilities
• Intermediate Excel skills (pivot tables, lookups)
• Ability to juggle multiple responsibilities, prioritize and meet deadlines
• Strong desire for  continuous improvement, measuring results, and problem-solving

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: 9:00AM -6:00PM EST 

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview 

We are seeking a seasoned, technical Relationship Manager to join our team.  As the primary point of contact, Relationship Managers become adept at understanding customer needs and desires, and translating them into specific IT project requirements or support requests. Relationship Managers will develop quarterly roadmaps and annual budgets for each customer. They also will ensure that customers receive all the exceptional level of support offered in our managed services program. We are committed to training and professional development for Relationship Managers who meet the highest expectations in this critical role.

What you’ll do 

• Identify, prepare, and present Professional Services proposals to your customers
• Hold overall customer turnover to under 10% of revenue under management
• Maintain customer-wide CSAT surveys of 97% or higher
• Respond to all customer inquiries on the same business day
• Collaborate in providing annual IT Roadmap and budget for each customer
• Ensure complete documentation of the customer’s environment and processes
• Ensure all customer priorities are documented with projects or tickets

 Who you are

• 1+ years of Account Management experience, previous MSP experience preferred
• Familiarity with B2B software, business operations, basic customer-facing rapport-building skills is a must
• History of demonstrated comfort engaging a wide spectrum of customer personas from daily users to C-suite
• Possess a business acumen capable of delivering independent business challenge diagnosis, success planning and cross-functional mobilization
• Embodiment of a growth mindset in all aspects of your daily performance
• Executive-ready communication skills in a variety of mediums (virtual/in-person) and the ability to handle interactive customer-facing engagements
• High degree of intellectual curiosity and inquisitive nature – you are a critical thinker who is always looking for a way to make things work better
• Strong project management skills - you keep all the moving pieces organized and on time
• Ability to understand complex business goals and deliver creatively impactful solutions
• High degree of competency and comfort in ambiguous and autonomous work environments
• Outstanding written and verbal communication skills

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: local timezone, 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai. 

Who We are

Electric is on a mission to simplify IT for small businesses everywhere. In the US alone, 99% of companies are small businesses, and we have a huge opportunity to impact how they run by providing a solution that makes managing IT easy (even if you’re not an IT expert)! We do that for almost 1,000 small businesses and over 55,000 users with IT Management Software that makes technical things like device management, application provisioning, cybersecurity policies, employee onboarding, and compliance reporting easy to manage and improve.

Our employees are our most valuable asset. We have a people-first culture that prioritizes inclusion, support, growth, and development. You're not just an employee here; you're an important part of our community and of our mission to simplify IT.

If you want to bring your skills to a highly collaborative team and are passionate about pairing the creative with the analytical, have a flair for testing and experimentation, embody grit, determination, and curiosity, and want to be part of bringing Electric to small businesses across the U.S., read on.

Overview 

We are seeking an experienced, detail-oriented Staff Accountant to join the Finance team at Electric. In this position, you will handle accounting operations within the company, and verify financial records and transactions. You must have keen attention to detail and maintain account balances, financial statements, general ledger, and all reports.

What you’ll do 

• Responsible for the month-end close process and financial statement review, including variance analysis for financial statements
• Responsible for daily and monthly bank reconciliations
• Prepare journal entries and balance sheet reconciliations as necessary
• Work with external auditors for year-end financial statement audits
• Develop and document business processes and recommend accounting policies to create, maintain & strengthen internal controls while ensuring GAAP compliance
• Coordinate with other departments to obtain transaction information, research reconciling items, and resolve issues
• Participate in process improvement projects to increase efficiencies and enhance the internal controls over accounting processes and systems

Who you are

• 1-2 years of public accounting experience (audit is a plus)
• Bachelor’s degree in Accounting or Finance
• Independent self-starter able to work independently and with a team
• Exceptional knowledge of finance, accounting, and Generally Accepted Accounting Principles (GAAP)
• Extremely detail-oriented and proficient in time management
• Strong proficiency in Microsoft Excel
• CPA / candidates on CPA track (Nice to have)
• Tech industry or startup experience (Nice to have)
• Proficiency with accounting software and experience with Netsuite (Nice to have)

Excited about the opportunity, but worried you don’t meet all the requirements? We recognize that people are less likely to apply to jobs where they don’t meet every single qualification.Imposter syndrome can get in the way of meeting spectacular candidates. We encourage you to apply anyway, and give us both the chance to find out if you’re the right candidate for this or other roles! 

Read about working at Electrichereand meet ourleadership team! 

We offer a range of benefits that include: 

• Flexible and generous PTO 
• Mental Wellness Days 
• Volunteer Days
• Medical, Vision, Dental, and Orthadontia Coverage
• 401k 
• ESOP (Employee Stock Option Program)
• Kindbody Membership for Family Planning
• Pre-taxed Commuter Benefits 
• Generous Parental Leave
• Paid medical, family, and military leave
• Short and Long Term Disability 
• Employee Assistance Programs 
• Life Insurance funded by Electric
• Training and career growth 
• Awesome team building events! 

Where?

We are headquartered in NYC, with an office in Denton, TX and remote locations across 24 states. Our largest markets outside of the Tri-State area and Dallas-Fort Worth area are San Diego, Denver, Raleigh. We embrace a hybrid culture and offer opportunities throughout the year for folks to get together in regional markets or at HQ.  With a widely distributed team, we are used to working remotely across different time zones. 

See below to see if you are eligible to work within the 24 states we hire in: Arizona, California, Colorado, Connecticut, Florida, Georgia, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Jersey, New York, North Carolina, Oklahoma, Oregon, Rhode Island, South Carolina, Tennessee, Texas, Virginia, Wisconsin. 

Standard Working Hours: local timezone, 9:00AM -6:00PM

We are an equal opportunity employer. 

We are proud to foster a workplace free from discrimination. We strongly believe that diversity of experience, perspectives, and background will lead to a better environment for our employees and a better product for our users. 

We are committed to creating a diverse and inclusive work environment. Electric does not discriminate against candidates or employees because of their sex, race, gender identity, disability, age, sexual orientation, religion, national origin, veteran status or any other protected status under the law.

Accommodations

Electric is committed to providing access, equal opportunities, and reasonable accommodations for individuals with disabilities. To request a reasonable accommodation as part of the recruitment process, please contact: TA@electric.ai.