Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Our world-class software is the easiest way for businesses to manage HR, payroll, employee engagement, and benefits.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

In your role, you'll be focused on…

As one of our Senior Backend Engineers, you’ll be accountable for building and deploying the innovative features that change our customers’ lives every day. From our trailblazing AI hiring tool to our fully automated payroll solution, every component of our Employment Operating System is carefully designed to disrupt the employment industry for the better, improving the lives of business owners and entrepreneurs everywhere. 

Our world-class Product and Engineering teams delivered almost 1,000 new features last year. As one of our Senior Engineers, you’ll play a vital role in the continued acceleration of our product strategy, by:

• Driving your squad to develop critical features for our customers 
• Collaborating closely with our global team of designers, product managers and UX specialists to gather requirements and translate them into technical solutions 
• Writing automated tests for your production codes 
• Developing and maintaining key components of web applications 
• Conducting testing and code reviews for both yourself and your colleagues 
• Mentoring the Junior Engineers within your squad

You’re the hero we’re looking for if:

• You are a highly skilled, senior-level Software Development Engineer (our Senior Engineers typically have 6+ years of experience in Software Development, but we grade based on technical expertise over years of experience)
• In previous roles, you’ve focused on Server-side and RESTful API Development and integration
• You’re proficient in at least one OOP language, such as Python, Java, PHP, etc. We’ll upskill you in Ruby when you join
• You have proven experience implementing, maintaining and deploying full-stack web technologies
• You have a strong understanding of best practice software engineering processes, testing, and Agile methodology
• A team player that always puts colleagues ahead of yourself and has a highly adaptable and versatile approach to work
• You have good verbal and written English skills 
• You’re passionate about learning, sharing your knowledge, and mentoring team mates

Experience is important, but for us the biggest measure of success is people who can live and breathe our EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a Remote First business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

But don’t just take it from us, hear from your local heroes: Thao Ta, Head of People and Culture & Hung Pham, Group Engineer Manager

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for setting up your home office
• 20 days Annual Leave, plus VN Public Holidays
• $500 USD budget to spend on learning and professional development tools of your choice
• $500 USD to spend on English lessons of your choice 
• A Premium Healthcare Insurance Program for you and your loved ones, plus full gross salary paid social insurance
• Employee Share Option Program: be an owner of Employment Hero.
• Sports club funded by Employment Hero
• Monthly get-together event in the office for team bonding and VND 80,000 budget for lunch for day-in-office.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and we’re excited to meet in Dubai in 2025!

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

Reporting to the Senior Accounts Administrator, the Accounts Administrator plays a crucial role in the operations of the Finance team and will work closely with the Senior Accounts Administrator, assistant accountants and billing analysts. They will be responsible for assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits reconciling customer payments and Accounts Payable process including coding of supplier invoices.

This is a full time position supporting the APAC timezone (8.30am - 5.30pm PH time, Weekday Day Shifts)

As our Accounts Administrator, you'll be responsible for:

• Handling internal and external customer queries
• Assisting with aspects of the customer journey process: maintaining customer accounts, billing, direct debits, and reconciling customer payments
• Working with other departments on all finance-related queries
• Accounts payable tasks: coding invoices and dealing with external suppliers and with career progression, the idea of this role is to be able to assist in all areas of Accounts Payable including preparation of payments 
• Maintaining organised financial records for auditing and reporting purposes
• Accurately entering financial data into accounting software or spreadsheets
• First-level review of expense claims and Work From Home claims to ensure they are in line with company policies and procedures
• Adhoc administrative tasks

What you'll bring:

• 1-3 years of Account Administration experience in a regional / global role, preferably in a SaaS environment 
• Experience with ERP systems such as Netsuite and SAP
• Experience with handling large sets of invoices
• A customer-centric and service-oriented mindset
• Ability to work autonomously with minimal supervision
• Have strong communication, accuracy, presentation, and listening skills
• Have strong written and verbal English communication skills
• Ability to manage your duties through wise planning and prioritisation
• A positive attitude and strong work ethic
• Previous experience dealing with customers and clients is essential

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-YC1

#LI-Remote

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a match!

What might your days look like

As a Customer Care Specialist (Payroll), you’ll be working within our Customer Experience team and will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero Payroll product. In this role, you will be supporting our customers to ensure accuracy and will be responsible for resolving customer tickets efficiently and effectively. This includes addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary. The expected hours of the role are Monday to Friday from 8.30am to 5.30pm (PH local time).

As a Customer Care Specialist (Payroll) you'll be responsible for;

• Responding to and resolving customer tickets, calls and queries related to the Employment Hero payroll Platform in a timely manner.
• Assist and collaborate with the wider squad and support team to provide best practice system use and education to all our customers.
• Proactively analyse and understand product functionality across the platform and logic in detail; and testing in platforms to identify user error/system logic and related root causes by maintaining comprehensive awareness of product changes and enhancements.
• Conduct/triage customer support issues and assign to the appropriate team or resolve where possible.
• Escalating issues related to bugs or product logic/functionality concerns as necessary, in collaboration with Seniors/Team Leads and the Product Team.
• Working with customers across multi channels (email, chat, phone) to understand their organisational workflow and how the platform can support them to maximise their people processes.
• Leveraging Zendesk, Salesforce and other internal tools for maintaining records, ticket investigations and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs)
• Proactively contribute feature requests and Help Centre suggestions, where warranted and using customer insights.

What will you bring:

• 1-2 years experience with proven results in a fast paced customer service/support environment across live chat and email.
• Relevant Australian payroll Experience e.g. KeyPay/Employment Hero
• Prior exposure to customer experience within a SaaS (Software as a Service) environment.
• Exposure to working in fluid, high change and high velocity environments.
• Problem solving skills with a sound and thorough approach to troubleshooting.
• Ability to manage competing priorities, working autonomously; requesting assistance where needed.
• Strong and polished verbal and written communication skills.

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.
• Plus, you’ll get to enjoy a number of great perks, including:
• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.

• Health card membership (Maxicare) on the first day (150k PHP/per year) plus 1 free dependent (90k PHP/per year)
• 3k PHP De Minimis allowance per month (non-taxable) on top of your salary package
• Generous leave allowance - 24 days per annum

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

Reporting to our Head of Financial Operations, you will assist on our end-to-end customer billing processes and drive projects to improve and advance our billings function. The ideal candidate will have an investigative mindset and approach to problem solving, a willingness to learn and be able to adapt to an ever changing fast paced environment.

This is a full time position supporting the APAC timezone (8.30am - 5.30pm PH time, Weekday Day Shifts)

As our Billing Analyst, you'll be responsible for:

• Handle billing queries from both internal and external streams. 
• Assist our end-to-end customer billing processes
• Assist with monthly bill runs
• Execute on billing system administration, including customer accounts, product catalogue, subscriptions and workflows
• Provide monthly billing reports and analysis
• Manage adjustments to billing accounts and ad hoc billing
• Assist with the wider Finance team on key business projects

What you'll bring:

• General understanding of billing functions and processes 
• One - two years within a similar role 
• Experience with Zuora or another SaaS billing system 
• Intermediate level of Microsoft Excel experience
  

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match?

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-YC1

#LI-Remote

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our SDR Manager (outbound), you will be an integral part of our Direct Sales team, leading our UK Outbound SDR team to success. This role is part of our Sales leadership team and will also play a key part in strategic decision-making.

As our SDR Team Manager (outbound), you’ll be:

• Driving the performance of your team, ensuring individual and team sales targets are consistently exceeded
• Coaching and nurturing your team through regular 1:1 meetings and tracking goals/KPIs
• Streamlining systems & processes to achieve maximum efficiency and results
• Identifying markets, lead sources and target client lists
• Reporting data and trends to highlight opportunities for strategic sales direction
• Designing and implementing effective reporting (dashboards) in Salesforce
• Leveraging sales automation, funnel management and prospecting tools to generate SQLs and to accurately meet forecast sales and revenue targets
• Working cross-functionally with enablement, marketing, sales teams, and sales operations to develop strategies and execution plans to grow the pipeline

What will you bring 

• 3+ years of proven, high-volume sales experience (B2B)
• 3+ years' experience running and leading an outbound SDR team
• A track record of meeting targets
• Problem-solving and analytical thinking skills
• Ability to thrive in a fast-paced and dynamic environment
• Demonstrable experience managing and growing outbound prospecting, including targeting outbound drip campaigns and providing support for website visitors; chat, email, phone, and event-driven interest and cold lead sources

Experience is important, but for us the biggest measure of success is people who can live and breathe our EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/uk/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content).
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-DA1

#LI-Remote

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we're an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans to slow down.

There's never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let's see if we could be a match!

What might your days look like

As a HR Support Consultant, you’ll be working within our Customer Experience team and will be responsible for gathering information from customers and ensuring their continued support and success after implementing our Employment Hero product. In this role, you will be supporting our customers to ensure accuracy and will be responsible for resolving customer tickets efficiently and effectively. This includes addressing customer issues with professionalism and care, and escalating to the appropriate teams where necessary. This role will be offered as a 12 month fixed term contract.

As a HR Support Consultant you'll be responsible for;

• You will provide support to clients after they 'go-live' by walking them through updates needed or how to troubleshoot in a variety of ways, such as award interpretation and platform configuration
• Responding to and resolving customer tickets, calls and queries related to the Employment Hero Platform in a timely manner.
• Assist and collaborate with the wider squad and support team to provide best practice system use and education to all our customers.
• Proactively analyse and understand product functionality across the platform and logic in detail; and testing in platforms to identify user error/system logic and related root causes by maintaining comprehensive awareness of product changes and enhancements.
• Conduct/triage customer support issues and assign to the appropriate team or resolve where possible.
• Take on client and team HR escalations for our customers
• Assist with requirements gathering to run post mortems and run internal support team workshops
• Escalating issues related to bugs or product logic/functionality concerns as necessary, in collaboration with Seniors/Team Leads and the Product Team.
• Working with customers across multiple channels (email, chat, phone, screen share) to understand their organisational workflow and how the platform can support them to maximise their people processes.
• Managing Problem Tickets with urgency and collaborating with key stakeholders to resolve as quickly as possible
• Leveraging ZenDesk, Salesforce and other internal tools for maintaining records, ticket investigations and referencing customer interactions, transactions, comments, and complaints in accordance with service level agreements (SLAs)
• Proactively contribute feature requests, Customer Care Processes, Macros and Help Centre suggestions, where warranted and using customer insights.

What will you bring:

• Relevant HR industry experience
• Exposure to working in fluid, high change and high velocity environments. 
• Prior exposure to customer experience within a SaaS (Software as a Service) environment (nice to have)
• An attitude that always puts your customer's needs first
• Problem solving skills with a sound and thorough approach to troubleshooting.
• Ability to manage competing priorities, working autonomously; requesting assistance where needed.
• Strong and polished verbal and written communication skills.
• A tertiary degree in Human Resources and/or relevant qualification (nice to have).

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we'll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

As our Account Executive (Financial Partnerships – Superannuation), you’ll play a pivotal role in driving growth within the financial services sector. You will lead the acquisition of new partnerships, with a primary focus on large Superannuation funds, pitching, negotiating, and securing contracts with some of the largest players in the industry.

This is a high-impact, high-visibility role that will involve building strong relationships, developing innovative solutions, and driving our strategic partnership initiatives.

As our Account Executive (Financial Partnerships) you’ll be responsible for:

• Partnership Acquisition: Develop and execute a strategic plan to acquire new financial partnerships, focusing on major Superannuation funds across Australia.
• Enterprise Sales: Lead the end-to-end sales process for large-scale enterprise partnerships, from initial outreach to closing high-value deals.
• Negotiation & Contracting: Pitch, negotiate, and secure complex enterprise arrangements with senior stakeholders within the financial services industry.
• Collaboration & Strategy: Work closely with internal teams, including product, legal, and finance, to create tailored partnership models and ensure seamless execution.
• Industry Expertise: Stay ahead of trends in the Superannuation industry and use your knowledge to position Employment Hero as a key player in the market.
• Market Penetration: Identify and explore growth opportunities within the financial services ecosystem to deepen Employment Hero’s impact and market share.
• Relationship Management: Build and nurture long-term relationships with key decision-makers at major Superannuation funds.

What you will bring

• A proven track record of closing enterprise deals in a B2B sales environment, ideally within financial services, fintech, or Superannuation.
• Experience in developing and executing strategic partnership initiatives with enterprise clients.
• Strong negotiation skills and the ability to secure complex, high-value contracts.
• Knowledge of the Superannuation industry or financial services is a plus.
• Ability to work autonomously in a fast-paced, dynamic environment.
• Excellent communication and relationship-building skills with C-level executives.
• Entrepreneurial mindset with a passion for identifying new business opportunities.

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-SA1

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

We’re looking for a versatile and highly creative Senior Brand Designer to join our in-house creative agency, reporting to the Brand Design Lead. The right candidate will be our brand custodian and creative powerhouse, collaborating with our high performing, multidisciplinary design team to deliver world-class brand campaigns and content. 

The role is fully remote, requiring a self-starting team player with diverse agency/studio experience across brand, design and creative – able to push our brand and craft campaigns for all content types: from digital, print and everything in-between across the Employment Hero house of brands. You are curious, culturally immersed, and eager to use your storytelling talents to shape our vision of changing employment for good.

As our Senior Brand Designer you’ll:

• Make beautiful design: Create visually compelling creative assets that align with our brand identity, while also pushing the art direction and vernacular into fresh new territories across digital ads, social media content, email, landing pages, presentations, event collateral and print materials.
• Operational Excellence: Adhere to best-practice production processes, optimise time management, and actively contribute to enhancing and improving our workflows.
• Take ownership of projects: Work autonomously and take ownership of design systems and processes. Drive the development of audience-focused creative for brand campaigns and multi-channel marketing initiatives to meet business targets.
• Collaborate & Innovate: Work closely with campaign managers, content writers, designers, and agencies worldwide to execute cohesive, brand-aligned campaigns.
• Mentor & Inspire: Provide guidance and feedback to junior designers, fostering a culture of creativity and ownership. 
• Be a Creative Leader: Present your vision and ideas to stakeholders, demonstrating the value of design and integrating feedback to refine your 
• Stay Ahead of Trends: Keep up with industry advancements, trends and emerging technologies/AI, ensuring our designs are not only current but also groundbreaking.
• Production and Workflow Expertise: Adhere to best-practice production processes, optimise time management, and actively contribute to enhancing workflows.
• Be our brand custodian: Enable non-designers within the business to create on-brand, clear and beautiful designs through template creation and internal design education streams.

What you will bring

• 6+ years agency/design industry experience in a fast-paced environment.
• Seasoned designer/art director with a varied and highly creative portfolio showcasing award winning work across brand, marketing campaigns, creative projects and social content. 
• Passion for creativity, brading, design, and everything motion.
• A natural storyteller, with interest in video, digital content, and social trends - who always seeks to push boundaries, innovate, and elevate brand experiences through outstanding visual storytelling.
• Willingness to take ownership and learn, with a flexible mindset and a proactive approach to problem-solving.
• Strategic thinker with the ability to translate business objectives into compelling creative solutions, with a strategic mindset and a keen understanding of audience insights.
• Motivated self-starter able to thrive in a fast-paced, dynamic environment, with a flexible mindset and a proactive approach to problem-solving.
• Team player with the ability to collaborate effectively asynchronously across departments and levels of the organisation.
• Capable of thinking big picture, while also demonstrating meticulous attention to detail.

• Excellent understanding of marketing principles, digital-first design, accessibility standards, photography, typography, digital/social, and print.
• Deep understanding of media platforms like TVC, OOH, Paid Social, and Organic Social, delivering impactful creative quickly and at scale.
• Proven experience of socially led campaigns that have changed the dial.
• Operate at the intersection of creativity, data, and innovation, guiding creative output by testing new ideas, insights, and strategies, and focusing on those that prove successful.
• Experience across the full creative channel ecosystem and customer journey mapping from a creative perspective.
• Excellent written and verbal communication skills, able to work asynchronously with global teams.
• Explore new ways to leverage our branding and employment products for consumer and B2B audiences.
• Expertise in brand design: typography, composition, colour, layout, design thinking, and content strategy.
• High proficiency with Figma and Adobe Creative Suite (Illustrator, InDesign, Photoshop) Bonus:  AfterEffects and Premiere Pro.
• Familiarity with project management and marketing operations tooling, for example - Slack (comms), Asana (project management), Hubspot (email marketing) and Canva (templates), Google Slides (presentations).
• High level understanding of digital first design and accessibility standards.
• Ability to storyboard impactful narratives with a strong understanding of motion design/video processes.
• Experience with wireframing and user journeys with a deep understanding of digital design principles, UX/UI design, and responsive web design.

Bonus but not essential

• Motion graphics / video editing experience (After Effects and Premiere Pro)
• Experience working with CSS / basic understanding of Javascript
• Experience working with frontend developers
• Experience with HTML5 and Google Web Designer

Experience is important, but for us the biggest measure of success is people who can live and breathe The EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in September 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

#LI-SA1

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What your days might look like

As an Account Executive, you’ll be reporting to our Sales Manager (New Zealand) to drive business growth locally in the NZ market and build strong customer relationships.

Your role involves identifying new business opportunities, tailoring solutions to meet client needs, and effectively communicating the value of Employment Hero's platform. Working closely with prospects, you'll navigate the entire sales process, from initial contact to contract negotiation, ensuring a positive experience. Beyond meeting sales targets, your focus is on contributing to the overall success and satisfaction of clients by providing strategic insights and support. With a deep understanding of the HR and payroll technology landscape, you'll play a vital role in shaping the future of work for NZ based SMEs.

As an Account Executive you’ll:

• Drive new business development through proactive hunting with a consultative approach
• Manage the complete sales cycle, including prospecting, pitching, conducting demos, presenting, and closing deals
• Confidently engage with C-suite executives, showcasing effective presentation skills and adept negotiation techniques
• Collaborate closely with the SDR team to qualify opportunities and successfully close deals
• Maintain a strong and organised pipeline to consistently meet assigned monthly quotas
• Utilise Salesforce CRM to ensure the accuracy and currency of customer data

What you will bring

• Experience in B2B tech/SaaS sales, running end-to-end sales processes (closing deals & conducting SaaS demos)
• Values based selling experience, dealing with multiple decision makers
• Confident in a fast-paced, high-volume sales environment
• Proven track record of success in sales
• Hungry, curious, tenacious & a team player - We Are One Team
• You are ambitious - there is a huge opportunity for growth as we love to promote from within!

Experience is important, but for us the biggest measure of success is people who can live and breathe our EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/nz/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content).
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in September 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here:https://employmenthero.com/legals/applicant-policy/

#LI-SA1

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

Our ambitious team at Employment Hero is on a quest to transform employment, making it easier and more valuable for everyone. Our world-class software is the easiest way for small and medium-sized businesses to manage HR, payroll, employee engagement, and benefits. 

Since our inception in 2014, we've had enormous growth (100% YoY), now serving 300,000 businesses globally, with 2 million+ users on the platform, reaching unicorn status in 2022 - and we have no plans of slowing down. 

There’s never been a more exciting time to join one of the fastest-growing global unicorns. We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. So let’s see if we could be a match!

As our Senior / Lead Machine Learning Engineer, you will...

Play a pivotal role in advancing our AI efforts. You will have expert-level understanding of Large Language Models (LLM) and stay up to date with the latest developments in this space to build scalable, robust, and high-performance AI systems. Your deep technical expertise and business acumen will be crucial in identifying opportunities for AI integration and leading implementation projects that drive business growth.

In your role, you'll be focused on...

• Design and build working prototype/s for machine learning and AI applications.
• Architect and implement scalable AI systems and pipelines, ensuring seamless integration with existing infrastructure.
• Design an evaluation framework to track the system performance online and offline.
• Understand business needs and identify opportunities where AI can drive significant value, creating actionable strategies and roadmaps for AI implementation.
• Develop compelling business cases, clearly define objectives, scope, and deliverables for AI projects.
• Work closely with cross-functional teams, including software engineers and product managers, to build AI solutions that solve customer problems.
• Provide technical guidance and mentorship to other ML engineers, fostering a culture of continuous learning and innovation.

You’re the Hero we’re looking for if...

• 5+ years of experience in machine learning, with a strong focus on applied AI and large language models.
• Strong experience with programming languages, techniques, tools and frameworks aligned with machine learning; e.g. Python, LLM, OpenAI, LangChain, LlamaIndex, Vector DB, RAG, HuggingFace, NLP, Recommender System, Chatbot.
• Experience with Generative AI, Prompt Engineering and Large Language Models.
• Be at the cutting edge of AI research, continuously exploring new methodologies, tools, and techniques to enhance our AI capabilities.
• Experience using Agile methodologies and working with Product teams.
• Quality coding practices, including test-driven development, unit testing and secure coding awareness.
• You are passionate about learning and sharing your knowledge, and not afraid to challenge your peers, but also welcome being challenged.
• English language abilities, both written and verbal - you’ll be working with people across the world.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page:  

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

But don’t just take it from us, hear from your local heroes: Thao Ta, Head of People and Culture & Hung Pham, Group Engineer Manager: Life at Employment Hero

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• 20 days Annual Leave, plus VN Public Holidays.
• $500 USD for your professional development plan.
• $500 USD for English learning courses.
• Premium Healthcare Insurance Program for you and your loved ones, plus full gross salary paid social insurance.
• Sports club funded by Employment Hero.
• Monthly get-together event in the office for team bonding and VND 80,000 budget for lunch for day-in-office.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam, Bali and are excited to meet in Dubai in 2025.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: 

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide.

Due to our continued success, we're proudly growing our Product team. We're on the lookout for Graduate Product Owners to join us on a full-time permanent basis, to support our existing team in solving customer problems and delivering an exceptional product experience.

This is an entry-level position where ongoing support and mentorship will be provided. You'll learn from a smart and ambitious team of passionate Product people!

As a Graduate Product Owner, you'll be:

• Triaging and solving all support issues escalated to the product teams. This includes the recreation of the issue, proposing solutions and validating with Product leaders of the product line you’re working on.
• Designing product solutions to customer problems using product management fundamentals, including but not limited to:
  > Working closely with your squad (team of devs) to develop and deploy your work.

> Product Requirements Documents (PRDs).

> Testing.

> Go To Market (GTM): informing internal teams on how to sell, support or promote your enhancements and new features.
> UX research: competitive analysis, customer interviews, customer surveys.
> UX design: wire-framing, low-fidelity prototyping, use of design systems.
> User story mapping.

What you will bring

• Recent graduate with a degree in a relevant field (Business, Computer Science, Engineering or Design)
• You're customer-centric
• You're adaptive and efficient
• You're a passionate problem-solver and take pride in your solutions
• Eager to learn and forge a successful career in product development

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

Employment Hero is searching for a customer-centric marketer. As our Customer Marketing Manager in the UK, you’ll take the lead on all customer marketing campaigns, from email marketing activities to in-platform messaging. You’ll be a true customer champion, crafting personalised customer journeys and delivering world-class Net Promoter Scores.

The UK Customer Marketing Manager would be a part of the wider UK Marketing Team. They will be also work as part of the global Customers Marketing Team who has three core objectives:

• Adoption & Education: Deliver content to customers to support and educate them throughout their lifecycle with Employment Hero.
• Loyalty & Advocacy:Find, utilise and show appreciation to advocates and promote their stories with Employment Hero.
• Growth: Educate existing customers on additional products and services they can add-on to maximise their use of Employment Hero.

As a primary area of focus, the UK customers marketer will be driving the Loyalty and Advocacy objective in the UK. Secondarily, they will serve as the voice of UK customers and help bring a UK customer perspective to the other customer marketing objectives.

The right candidate is a self-starter, keen to develop their career as a customer marketer, who enjoys working in a fast-paced, collaborative, high-growth environment. They will work across diverse remote-first teams working alongside the CRM, Brand and Content, and PR team.

As our Customer Marketing Manager, you’ll be responsible for:

• Working with the Head of UK Marketing and Head of  Customer Marketing to develop a world class customer marketing function for Employment Hero - UK
• Being the customer champion for the marketing team 
• Driving social proof initiatives like online reviews as well as case study production from identifying advocates in partnership with our Customer Success team to capturing their stories and nurturing their love of Employment Hero
• Managing end-to-end email marketing activities including: template development, briefing, editing, campaign set-up, segmentation, scheduling, testing, tracking and execution of dynamic content campaigns
• Driving a world-class Net Promoter Score (NPS) for the UK while also supporting on cross-market global customer initiatives
• Helping drive surveys and research to better understand the needs of our customers
• Working with the sales team to drive additional ARR from our customers by ensuring they are getting the most value out of our full product set
• Working with MarketingOps and other teams to execute personalised customer journeys - delivering the right proposition, at the right time, using the right channel
• Partnering with our Professional Services and Customer Success teams to deliver a world-class customer experience (throughout the implementation process and once they become a customer)

What will you bring 

• Comfortable working with customers directly and being the positive and outgoing face of Employment Hero for our customers
• 4+ years of relevant marketing experience, ideally within a fast-paced, B2B industry ( tech, SaaS, and startups a plus)
• Proven experience developing and delivering successful CRM/customer marketing campaigns
• Proven experience driving social proof from a customer base of a SaaS product
• Hands-on experience with CRM management platforms, especially Marketo and Salesforce
• Demonstrable experience setting up marketing automations and workflows
• Strong communication and analytical skills
• Excellent written and verbal communication skills with high attention to detail
• Passionate about the potential customer & how automated campaigns and communications can aid every stage of their journey
• Comfortable testing and iterating on campaigns and running A/B tests
• You will have analytical skills and be data-driven in your thinking, and be proficient in reporting campaign effectiveness
• A creative problem solver and critical thinker, with great attention to detail
• Degree qualified in marketing or a related field (desired)
• Comfortable and confident surfacing opportunities, explaining your ideas, taking briefs, and participating in brainstorming sessions
• Able to work independently in a “remote first” work environment and to agreed deadlines
• Willingness to take ownership
• Excellent xfn communication and stakeholder management skills
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our EH Way of working. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/uk/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Learning and development (including an external study policy, live monthly professional development classrooms, and premium online learning content).
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

Note to recruiters: Employment Hero has a dedicated in-house recruitment team who are focused on finding the very best talent for our organisation and we kindly request that recruiters do not contact us regarding assisting with our job vacancies. While we appreciate your interest and expertise, we have everything we need in-house to attract and hire the right candidates for our team. Thank you.

#LI-Remote

#LI-DA1

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone.

Our world-class software is the easiest way for businesses to manage HR, payroll, employee engagement, and benefits.

Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

Role Overview

We are looking for an experienced WordPress Developer to help us build a high-performance, scalable WordPress site from the ground up. This isn’t your typical WordPress development role — we need someone who can design and develop bespoke solutions tailored to modern WordPress architecture, utilizing the full potential of the Gutenberg editor, with a focus on performance, security, and minimal reliance on external plugins.

Key Responsibilities 

• Develop a custom WordPress theme from scratch, or extend a lightweight starter theme, with an emphasis on minimalism and performance.
• Heavily adopt the Gutenberg block editor experience, enabling editors to create complex templates and content layouts without developer intervention.
• Architect a multi-site setup that supports publishing across multiple regions simultaneously, with region-specific overrides where necessary.
• Build complex, multi-faceted content types using attributes on Gutenberg blocks, avoiding unnecessary reliance on custom fields or bulky plugins.
• Ensure that the site primarily renders as static content for optimal performance, while progressively degrading if JavaScript is disabled.
• Optimize the site to achieve high scores on Core Web Vitals, prioritizing user experience and page load speed.
• Implement best practices in security, ensuring that the site is protected against common vulnerabilities.
• Integrate with CDNs and full-page caching solutions to ensure that the site scales efficiently to handle large traffic volumes.
• Keep the external plugin footprint minimal, focusing on bespoke solutions and avoiding large or cumbersome plugin stacks.
• Ensure that JavaScript payloads are light and minimally intrusive, deferring scripts where possible and minimizing custom JS to avoid performance penalties.
• Implement image optimization strategies, including responsive images and modern formats (e.g., WebP), to ensure fast load times and minimal bandwidth usage.
• Establish reusable patterns and components that empower the marketing team to design and deploy no-code templates independently, without developer involvement.
• Ensure accessibility compliance with WCAG AA standards to deliver an inclusive user experience.
• Employ modern responsive CSS practices without relying on heavy-weight CSS frameworks, ensuring the design is adaptable across devices without unnecessary overhead.
• Support analytics integration in a minimally intrusive way, avoiding performance impacts while ensuring accurate data collection.

You’re the hero we’re looking for if you: 

• Have a deep understanding of modern WordPress architecture and Gutenberg editor development.
• Can create lightweight, high-performance WordPress sites that can scale to handle large volumes of content and traffic.
• Care about the user experience, accessibility, and know how to optimize for speed, security, and stability.
• Have experience establishing reusable design patterns that empower non-technical teams to work independently.
• Take pride in building bespoke solutions that avoid unnecessary bloat and complexity.
• Familiar with modern CSS practices and know how to build responsive designs without heavy frameworks.
• Understand how to integrate analytics integrations in a way that minimizes impact on site performance.

It’ll be great, but not essential, if you also have:

• Strong understanding of security practices and how they apply to WordPress development.
• Experience with CDN integration, full-page caching, and performance optimization for large-scale websites.
• Ability to architect solutions that rely on minimal external dependencies, prioritizing custom development where it makes sense.
• Expertise in optimizing JavaScript and image assets to ensure a lightweight, fast-loading experience for users.
• Experience in ensuring accessibility and meeting WCAG AA compliance standards.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page:  

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

But don’t just take it from us, hear from your local heroes: Thao Ta, Head of People and Culture & Hung Pham, Group Engineer Manager: Life at Employment Hero

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• 20 days Annual Leave, plus VN Public Holidays.
• $500 USD for your professional development plan.
• $500 USD for English learning courses.
• Premium Healthcare Insurance Program for you and your loved ones, plus full gross salary paid social insurance.
• Sports club funded by Employment Hero.
• Monthly get-together event in the office for team bonding and VND 80,000 budget for lunch for day-in-office.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: 

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job

Our mission and where you fit in

At Employment Hero, we’re an ambitious bunch of people on a mission to make employment easier and more valuable for everyone. Since our inception in 2014, we've had some pretty impressive growth (100% YoY), reached unicorn status in 2022, and now serve 300,000 businesses globally, with 2 million+ users on the platform. We have no plans to slow down. 

There’s never been a more exciting time to join one of the fastest-growing SaaS unicorns, so let’s see if we could be a match!

What might your days look like 

We're a team of global innovators, who cherish diverse perspectives that fuel our mission; to simplify the world of work for SMBs worldwide. 

As our Product Research Manager, you will be working with Product and UX to drive user-centric innovation by leading and inspiring a talented UX research team to deliver high-impact insights, foster cross-functional collaboration, and champion research excellence, ultimately shaping our product strategy and achieving company OKRs.

As our Product Research Manager, you’ll:

• Lead, mentor, and inspire a team of UX researchers, fostering a collaborative and growth-oriented culture.
• Conduct and oversee research projects, balancing rapid, lean methods with high-quality insights.
• Scale and optimise research operations, ensuring efficient support and adherence to best practices.
• Build strong cross-functional relationships, aligning research efforts with Product Management, General Managers, and the Executive Leadership Team.
• Advocate for high-quality research practices and disseminate insights company-wide.
• Optimise research methodologies and tools, coaching the team and other business units to democratize user research.
• Influence long-term goals and objectives, promoting a user-centric culture and integrating research into product development and strategy.
  

What will you bring 

•  Proven experience in leading and mentoring UX research teams.
• Strong background in conducting a variety of research projects, including problem validation and strategic research.
• Ability to foster an open, collaborative, and trusting team culture.
• Skilled in setting clear expectations, providing feedback, and supporting professional growth.
• Experience in scaling and optimising research operations, with knowledge of best practices.
• Excellent relationship-building skills with cross-functional teams and ability to advocate for research practices.
• Deep understanding of diverse research methods and tools, with proficiency in defining research budgets and reporting on metrics.
  

Experience is important, but for us the biggest measure of success is people who can live and breathe our values. Show us what you can bring to the table, and we’ll empower you to let your talents shine.

The EH Way

The EH Way is how we describe our culture at Employment Hero and how we all operate. It is our DNA. You can read all about it on our careers page: https://employmenthero.com/careers/ 

In short, you’ll love working with us if:

• Revolutionising employment gets your heart racing.
• You thrive on the flexibility (and responsibility) of a remote-first business.
• Our values align, and shape how you show up every day.
• You love the dynamic pace of a startup, are driven by innovation, and enjoy working with other smart people.

Plus, you’ll get to enjoy a number of great perks, including: 

• A generous budget for your home office.
• Cutting-edge tools and technology.
• Reward and recognition programs - because great work should be recognised and rewarded.
• Cashback offers and discounts on popular brands through our Swag app.
• Employee Share Option Program: be an owner of Employment Hero.
• Annual Global Gathering - so far we’ve been to Thailand, Vietnam and are excited to meet in Bali in September 2024.

Are we a match? 

Think we're the right match for you? Fantastic! Click 'Apply' and our talent team will reach out with the next steps.

At Employment Hero, we are committed to safeguarding the privacy of your application data. To understand how we do so, you can read our Applicant Privacy Policy here: https://employmenthero.com/legals/applicant-policy/

Employment Hero celebrates diverse perspectives and experiences, we invite people of all backgrounds and identities to apply for this position.

See more jobs at Employment Hero

Apply for this job