Reporting to the Director, Client Services, this position is responsible for providing exceptional client service while collaborating with team members in all departments to ensure a seamless client experience. This role requires a proactive mindset with strong attention to detail and excellent interpersonal communication skills.

Key Responsibilities

• Provide world class customer service by promptly handling and resolving client queries
• Thoroughly and accurately enter client data into the platform while ensuring existing accounts are kept up to date
• Research industry developments and update the database accordingly
• Troubleshoot various client related issues
• Work proactively to anticipate and address client needs.
• Collaborate with team members in all departments to ensure a seamless client experience.
• Other projects and duties as assigned

*ADA Essential Functions

• Exceptional attention to detail
• Excellent written communication skills
• Effective problem-solving abilities
• Strong work ethic, both independently and collaboratively
• Positive attitude with a proactive approach to tasks
• Adaptability and eagerness to learn new skills
• Data entry experience

• High school diploma or equivalent

• 0-1 years of experience in a similar position/environment

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XR is a global technology platform powering the creative economy. Its unified platform moves creative and productions forward, simplifying the fragmentation and delivering global insights that drive increased business value. XR operates in 130 countries and 45 languages, serving the top global advertisers and enabling $150 billion in video ad spend around the world. More than half a billion creative brand assets are managed in XR’s enterprise platform. 

Above all, we are a supportive and collaborative culture dedicated to DEI. We are caring, dedicated, positive, genuine, trustworthy, experienced, passionate and fun people with loyalty to our customers and our fellow teammates. It is our belief that the better we work together to help our clients achieve their goals, the more successful XR will be.  

The Opportunity

The FP&A Analyst will partner with the Director, FP&A and President and other key stakeholders playing a critical role in driving our accounting operations and technical accounting functions including corporate financial consolidation and reporting. 

Job Responsibilities 

• Analyze global business performance metrics, by partnering with the business leaders to develop an understanding of industry, corporate and customer drivers. 

• Responsible for accurate, timely and insightful financial and operational analysis and reporting on a global basis. 

• Generate accurate and timely data and analytics that ensures a ‘single source of truth’. 

• Create written process maps for regular processes and regularly challenge them for efficiency. 

• Participate in the monthly review of actual results for reasonableness and consistency with budget and prior year. 

• Develop global financial models to aid evaluation of internal product initiatives and their impact on the organization's financial performance. 

• Increase productivity by developing automated applications; eliminating duplicates; coordinating information requirements. 

• Calculate, interpret, analyze and report monthly commission programs to payroll. 

• Complete ad-hoc reporting requests by assembling and summarizing data; and helping to interpret data. 

• Prepare weekly revenue, expense and cash forecasts and provide variance explanations. 

• Build and maintain effective business partnerships within the organization and respond to spending inquiries from budget owners. 

• Other duties and projects as assigned by Management. 

Pursuant to New York City's Pay Transparency Law the pay range for this position is $78,000 - $115,000 base pay offered may vary depending on job-related knowledge, skills, and experience

• Bachelor’s degree in finance, accounting or equivalent plus 2-5 years of directly related experience 

• Experience working within Adtech industry highly preferred 

• Expert with Excel and PowerPoint and knowledge of ERP systems (Netsuite / SAP) 

• Excellent analytical and modeling skills 

• Excellent communication and interpersonal skills 

• Detail oriented, able to work under deadlines and perform multiple tasks effectively and concurrently 

• Ability to analyze results and assess financial/strategic impacts of business decisions 

• Demonstrated ability to think strategically and generate reporting efficiencies 

• Financial and economic modeling skills required 

• Demonstrated knowledge of finance and accounting principles and procedures 

ER Culture & Why You Will Love Working Here 

• XR has 23 offices worldwide and teams spread throughout the US, EMEA and APAC, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal 
• It is our belief that the better we work together to help our clients achieve their goals, the more successful XR will be  
• Our leadership is provided a great deal of autonomy and freedom in their individual roles, they are encouraged to be self starters and to continuously develop their skills 
• Feedback from internal Employee Engagement Surveys cites the People, Teamwork and Flexibility as the most rewarding aspects of working at XR. 
• We are a supportive and collaborative culture that values multiple perspectives, fresh thinking and is dedicated to DEI 
• XR celebrates diversity of ideas, people and experiences  
• Generous PTO, flexible work schedules and hybrid working arrangements create a rewarding work-life balance

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Job Summary: We are seeking an experienced Project Manager to oversee and drive projects from inception to completion. The ideal candidate will be skilled in managing cross-functional teams, ensuring timely delivery of projects, and aligning project objectives with organizational goals. You will play a critical role in facilitating communication between stakeholders and managing project resources effectively.

Key Responsibilities:

• Project Planning: Develop comprehensive project plans that outline project scope, goals, deliverables, resources, timelines, and budget.

• Team Leadership: Lead and motivate cross-functional project teams, fostering collaboration and ensuring accountability for project tasks.

• Stakeholder Communication: Maintain clear and consistent communication with stakeholders, providing regular updates on project status, risks, and changes.

• Risk Management: Identify potential project risks and develop mitigation strategies to minimize impact on project timelines and objectives.

• Budget Management: Monitor project budgets, ensure resources are allocated effectively.

• Quality Assurance: Ensure that project deliverables meet quality standards and fulfill stakeholder expectations through regular review and feedback cycles.

• Change Management: Manage changes to project scope, schedule, and resources, ensuring that all changes are documented and communicated effectively.

• Performance Tracking: Utilize project management tools and methodologies to track progress, measure performance, and report on project outcomes. XR Program Management Office

• Retrospective Analysis: Conduct project retrospectives to gather insights, identify lessons learned, and implement improvements for future projects.

Qualifications:

• Education: Bachelor’s degree in Information Systems Management, Software Development, or a related field. PMP, CAPM or equivalent certification is a plus.

• Experience: Minimum 2 years of project management experience, preferably in Software Development or IT. Experience with both Agile and waterfall methodologies is a plus.

• Skills: o Strong organizational and time management skills. o Excellent communication and interpersonal skills. o Proficient in project management software (e.g., MS Project, JIRA, SmartSheet). o Ability to manage multiple projects simultaneously and work under pressure.

• Problem-Solving: Strong analytical and problem-solving skills with a proactive approach to challenges

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The Sales Director is a key member of our sales team engaging with top-tier advertisers to secure their partnerships with XR. You will be responsible for expanding our customer base, elevating client utilization of our platform as well as retention and growth of those accounts. Cultivating new business relationships are critical to ensure the growth of our agency team.  

Responsibilities 

• Maintain communication with XR Brand Direct sellers, XR Agency Sellers, Customer Success and Subject Matter Experts to quarterback and oversee all aspects of our partnerships  

• Work with clients’ particularly digital and media agencies to understand their needs, requirements and how they fit into the XR ecosystem, building trust and integrity to grow and expand relationships 

• Meet revenue targets while effectively managing pipeline and accurate forecasting 

• Find ways to employ creative pricing strategies including recurring subscription-based revenue models 

• Support sales process as a part of larger XR sales organization 

• Leverage existing customer relationships to grow revenue  

• Serve as customer advocate internally and externally; ensuring alignment of resources to deliver to customer needs 

• Evangelize XR’s enterprise scale platform with specific focus on our digital video product 

• Build relationships with business leaders, functional leads, and internal stakeholders 

• Consistently work to maintain a comprehensive understanding of data, TV, and digital video, with a strong understanding of the media landscape 

• Maintain meticulous pipeline, forecast, and reporting within Salesforce  

• Perform other duties as assigned  

Reporting Relationship 

• This role will report to the SVP, Client Partnerships and/or SVP Enterprise Solutions 

• BS/BA Degree 

• Experience within ad tech industry fostering relationships with brands and agencies of all sizes but with a preference for large holding groups.   

• Strong agency relationships a plus 

• Demonstrable experience (5-7 years) within ad tech in strategic sales or business development 

• Enterprise software experience is a plus 

• Experience developing strategies on assigned accounts to fully leverage technology and grow the lifetime value of the account 

• Experience building trusted relationships with client partners 

• Expertise in communicating large scale changes, ability to manage change, and ability to gain buy-in across the organization 

• XR has 23 offices worldwide and teams spread throughout the US, EMEA and APAC, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal 

• It is our belief that the better we work together to help our clients achieve their goals, the more successful XR will be  

• Our leadership is provided a great deal of autonomy and freedom in their individual roles, they are encouraged to be self starters and to continuously develop their skills 

• Feedback from internal Employee Engagement Surveys cites the People, Teamwork and Flexibility as the most rewarding aspects of working at XR. 

• We are a supportive and collaborative culture that values multiple perspectives, fresh thinking and is dedicated to DEI 

• XR celebrates diversity of ideas, people and experiences  

• Generous PTO, flexible work schedules and hybrid working arrangements create a rewarding work-life balance 

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We are seeking a dynamic and driven International Marketing Manager to join XR’s global marketing team. In this role, you will be instrumental in amplifying XR's brand and supporting international growth across key markets. You'll have the opportunity to contribute to a diverse range of high-profile initiatives, including industry events, field marketing programs, earned and paid media content and research, and targeted regional campaigns. 

As a member of XR’s global marketing team, you will work cross-functionally with sales and product departments and collaborate with key stakeholders across key regions to execute on the international strategy. 

This is a hybrid role, with a minimum of two days in the office per week. 

Office Location: 7th Floor, Berkshire House, 168- 173 High Holborn, London, WC1V 7AA

Key Responsibilities: 

• Lead the planning, logistics, promotion and budget management for standout events and marketing sponsorships across key markets, ensuring flawless delivery and maximum brand impact. 

• Serve as the go-to person for day-to-day marketing requests from local markets, maintaining momentum and building trust with key stakeholders. 

• Develop and manage creative regional campaigns that drive local pipeline and increase brand visibility, ensuring each initiative aligns with broader company goals. 

• Ensure smooth execution of cross-market initiatives by coordinating and communicating effectively across regions. 

• Develop engaging short-form content for social media, ensuring consistent, impactful messaging that amplifies our international presence. 

• Stay ahead of industry trends by monitoring competitor activities, providing insights to refine strategy and keeping the company at the forefront of the market. 

• Adapt global marketing opportunities for key markets, supporting on localisations and translations across sales materials and marketing campaigns including email, social and other channels 

• Assist in tracking and reporting campaign success, helping the team optimise future marketing efforts through data-driven insights. 

• Contribute to strategic content development such as sales materials, long-form content, speaking presentations and localised market insights 

• Support international industry engagements such as collaboration and participation across advertising trade organisations 

• Collaborate closely with our US-based marketing team to roll out global initiatives, ensuring messaging is consistent and aligned with the XR brand 

Requirements: 

• Minimum 3 years of experience in marketing, with a proven track record in managing campaigns and events. 

• Strong organizational skills with keen attention to detail, capable of managing multiple projects simultaneously. 

• Proactive and adaptable with a passion for learning and embracing new challenges. 

• Experience in copywriting for social media and short-form content. 

• Excellent communication and interpersonal skills, comfortable working with both local and international teams. 

• Desire to grow in a dynamic, evolving role with an eagerness to take initiative. 

• Experience with marketing tools such as Salesforce, Marketo, or other email and CRM platforms is a plus. 

• Background in AdTech, media, or advertising is preferred. 

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Summary: 

Reporting to the Director, Client Service, this position is responsible for providing exceptional client service while collaborating with team members in all departments to ensure a seamless client experience. This role requires a proactive mindset with strong attention to detail and excellent interpersonal communication skills. 

Key Responsibilities: 

• Provide world class customer service by promptly handling and resolving client queries 

• Thoroughly and accurately enter client data into the platform while ensuring existing accounts are kept up to date 

• Research industry developments and update the database accordingly 

• Troubleshoot various client related issues 

• Work proactively to anticipate and address client needs. 

• Collaborate with team members in all departments to ensure a seamless client experience. 

• Other projects and duties as assigned 

*ADA Essential Functions 

• Exceptional attention to detail 

• Excellent written communication skills 

• Effective problem-solving abilities 

• Strong work ethic, both independently and collaboratively 

• Positive attitude with a proactive approach to tasks 

• Adaptability and eagerness to learn new skills 

Hire-In Requirements: 

• Data entry experience 

• High school diploma or equivalent  

• 0-1 years of experience in a similar position/environment 

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XR is a global technology platform powering the creative economy. Its unified platform moves creative and productions forward, simplifying the fragmentation and delivering global insights that drive increased business value. XR operates in 130 countries and 45 languages, serving the top global advertisers and enabling $150 billion in video ad spend around the world. More than half a billion creative brand assets are managed in XR’s enterprise platform. 

Above all, we are a supportive and collaborative culture dedicated to DEI. We are caring, dedicated, positive, genuine, trustworthy, experienced, passionate and fun people with loyalty to our customers and our fellow teammates. It is our belief that the better we work together to help our clients achieve their goals, the more successful XR will be. 

The Opportunity

The Enterprise Software Architect focuses on how an organization can align its technology and processes with overall business strategy and value streams. A qualified candidate needs the core competencies of Business, IT, Technology and Security Architectures to succeed. The role is a multi-faceted, fast-paced position for those efficiency-driven and naturally curious about the ever-changing landscape of software architecture and how it relates to the business goals. This role is ultimately responsible for designing and overseeing the implementation of software solutions, ensuring they are scalable, maintainable, and aligned with our business goals.

Job Responsibilities:

• Lead the creation or evolution of the EA function, including the coordination of an appropriately balanced pursuit of enterprise information systems, data, technical and solution architecture viewpoints stakeholders, product owners and agile development teams.
• Understanding, advocating and supporting the enterprise's business and IT strategies
• Leading the identification and analysis of enterprise business drivers to derive enterprise business, information, technical and solution architecture requirements; analyzing industry, technology and market trends to determine their potential impacts on the enterprise
• Analyzing the current business and IT environment to detect critical deficiencies and recommend solutions for improvement
• Leading and facilitating the creation of governing principles to guide solution decision making for the enterprise
• Ensuring that the optimal governance structure and compliance activities are associated with EA compliance
• Leading the development of an implementation plan for the EA, based on business requirements and IT strategies; overseeing EA implementation, ongoing EA refinement activities, and the documentation of all EA design and analysis work
• Consulting with program/project teams to fit solutions to architecture across all viewpoints
• Defining organizational requirements for the resources, structures and cultural changes necessary to support the EA
• Promoting the EA process, outcomes and results to the organization, including the enterprise's IT and business leaders; this includes assessing (through appropriate metrics) and communicating the achievement and impact of the EA, as well as leading the development and execution of an EA communication and education plan
• Collaborate with cross-functional teams to define system architecture, including components, modules, and interfaces. Create design documents that outline the technical specifications
• Provide guidance and mentorship to the development team, ensuring they understand and follow architectural decisions
• Collaborate and communicate effectively to clients, business stakeholders, team members and employees via phone/electronic messaging
• Ensure that the software architecture complies with industry standards and regulatory requirements

*Pursuant to California Pay Transparency Law the pay range for this position is $143,000 - $178,000 plus bonus; base pay offered may vary depending on job-related knowledge, skills, and experience.

• MS/BS in Computer Science or related background preferred
• Demonstrated track record of leading high-performance teams toward the successful attainment of challenging goals
• 10 years of experience in at least one of the following IT disciplines (such as technical cloud architecture, solution architecture, network management, application development, middleware design, information analysis, database management or operations management)
• In-depth understanding of IT Service Management, Monitoring Solutions, Data/Solution Solutions, Cybersecurity Operations & Compliance, Business Continuity, and Disaster Recovery, Identity, and Access Management
• Enterprise Payroll Processing Experience is a must
• Experience with C# and .Net technologies - certification is a plus
• Experience with MS SQL Server, MySQL or similar relational databases
• Experience in fast-paced, innovative, Agile SDLC
• Full stack development, Angular development, experience with cloud providers (in particular AWS) and their services
• Strong previous development experience with exposure to enterprise applications
• Strong problem solving, organization and analytical skills
• In-depth knowledge of software development tools and best practices
• Excellent verbal and written communication skills
• Proven ability to prioritize and multitask in a fast paced environment

ER Culture & Why You Will Love Working Here 

• XR has 23 offices worldwide and teams spread throughout the US, EMEA and APAC, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal 

• It is our belief that the better we work together to help our clients achieve their goals, the more successful XR will be  

• Our leadership is provided a great deal of autonomy and freedom in their individual roles, they are encouraged to be self starters and to continuously develop their skills 

• Feedback from internal Employee Engagement Surveys cites the People, Teamwork and Flexibility as the most rewarding aspects of working at XR. 

• We are a supportive and collaborative culture that values multiple perspectives, fresh thinking and is dedicated to DEI 

• XR celebrates diversity of ideas, people and experiences  

• Generous PTO, flexible work schedules and hybrid working arrangements create a rewarding work-life balance 

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SR - Extreme Reach is seeking a highly skilled and organized Executive Assistant to provide comprehensive support to our CEO and Chief Legal & People Officer. In this role, you will be responsible for managing calendars, coordinating meetings and events, arranging travel, filing expenses, handling various administrative tasks, and occasional personal assistant tasks to ensure the smooth operation of the office. You will serve as a key liaison between the executives and internal/external stakeholders, demonstrating professionalism and confidentiality in all interactions. The hired team member will thrive in an innovative, fast paced, growing organization. They will help the executives to increase their productivity and partner with them to efficiently and effectively manage their time.  

Responsibilities 

• Maintain a daily calendar of meetings and events for a team of executives; Organize complex calendars and schedules; resolve any scheduling issues 

• Arrange travel and accommodations for a team of executives 

• Tracks and submits expense reports for a team of executives 

• Screen incoming telephone calls; take and deliver accurate messages; respond to requesting by gathering and providing information and referring non-routine calls for the ELT to appropriate team members 

• Help to coordinate in-office and offsite meetings  

• Plan and arrange events including catering for in-office meetings 

• Coordinates and creates materials for company meetings and Board discussions 

• Document meeting actions and follow-up accordingly  

• Manage sensitive matters with a high level of confidentiality and discretion 

• Flexibility to manage occasional personal assistant tasks 

• Other projects and duties as assigned 

*Pursuant to New York City's Pay Transparency Law the pay range for this position is $68,000-83,000; base pay offered may vary depending on job-related knowledge, skills, and experience.

• Bachelor’s degree is preferred 

• 5+ years’ experience as an Executive Assistant, preferably supporting the C-Suite as a team 

• Strong writing skills, ability to compose complex executive level correspondence 

• Ability to work in a fast-paced environment, while maintaining positive, team centric approach 

• Strong interpersonal skills, ability to work in high-profile environment  

• Excellent organization skills, ability to manage details accurately and multitask on a variety of assignments  

• Ability to communicate effectively with all levels of the organization 

• Ability to work flexible hours occasionally for personal assistant type task requests or events 

• Experience taking independent initiative and exercising good judgment and decision making, and maintain confidentiality  

• Strong working knowledge of the Google Suite 

• Strong working knowledge of MS Office/365 

• Intermediate to expert knowledge of Microsoft Excel preferred 

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XR is a global technology platform powering the creative economy. Its unified platform moves creative and productions forward, simplifying the fragmentation and delivering global insights that drive increased business value. XR operates in 130 countries and 45 languages, serving the top global advertisers and enabling $150 billion in video ad spend around the world. More than half a billion creative brand assets are managed in XR’s enterprise platform. 

This is a hybrid opportunity in our New York City location.

The Opportunity 

XR’s Senior Network Engineer will be responsible for designing, implementing, and maintaining the company’s advanced network infrastructure. This role ensures the network's reliability, security, and performance while contributing to the development and execution of long-term strategies. The ideal candidate will have extensive experience with networking technologies, along with strong technical and communication skills. Responsibilities could change as the needs of the department evolve.

Job Responsibilities:

• Ensure the network infrastructure is highly available, secure, and optimized for performance
• Design, configure, implement, and maintain XR’s network infrastructure, including switches, routers, firewalls, and wireless networks.
• Work with ISPs, AWS and other vendors to resolve network problems
• Develop and maintain comprehensive network documentation for future reference and knowledge transfer. This includes network diagrams, standards, guidelines, policies.
• Propose and implement technology enhancements that will improve the network's performance, reliability, and scalability.
• Collaborate with other teams to ensure seamless integration of network solutions with other systems and environments.
• Continuously monitor and assess network performance, identifying and troubleshooting potential issues proactively.
• Oversees and assesses information security for multiple network security technologies and enforces security policies through management of Network Access Control devices
• Administration of the global network infrastructure spanning offices across the globe and multiple AWS environments
• Become the go-to person for any networking-related issues/queries
• Monitor and be hands-on when network issues arise in any of our global sites seeing the issue through to resolution.

*Pursuant to New York City's Pay Transparency Law the pay range for this position is $115,000 - $125,000 plus bonus; base pay offered may vary depending on job-related knowledge, skills, and experience.

• In-depth knowledge of network protocols, routing, switching, and security concepts.
• Strong understanding of network architecture, network optimization, and network security best practices
• Experienced knowledge of Cisco, Fortinet, and Meraki product offerings, configuration, and related security services
• Extensive knowledge of networking technologies, including TCP/IP, routing protocols (OSPF, BGP), switch configurations, and firewalls in a global enterprise environment
• Strong experience with cloud networking concepts within AWS
• Basic familiarity with PowerShell, Python, BASH, and/or other scripting languages.
• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology or STEM field and at least 5 years of related professional experience in Networking
• In lieu of a Bachelor’s degree, candidates with an Associate’s degree in the aforementioned fields of study and at least 10 years of related professional experience will be considered
• Experience with Service Management practices - such as Request Management, Incident Management, etc.
• Ability to prioritize and multitask in a fast-paced environment.
• Occasional after-hours support to accommodate the needs of the business
• Strong problem-solving, organization and analytical skills.
• Outstanding people skills – Positive, Flexible and Adaptable.
• Strong verbal and written communication skills.

FLSA Status: Exempt 

ER Culture & Why You Will Love Working Here 

• XR has 23 offices worldwide and teams spread throughout the US, EMEA and APAC, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal 

• It is our belief that the better we work together to help our clients achieve their goals, the more successful XR will be  

• Our leadership is provided a great deal of autonomy and freedom in their individual roles, they are encouraged to be self starters and to continuously develop their skills 

• Feedback from internal Employee Engagement Surveys cites the People, Teamwork and Flexibility as the most rewarding aspects of working at XR. 

• We are a supportive and collaborative culture that values multiple perspectives, fresh thinking and is dedicated to DEI 

• XR celebrates diversity of ideas, people and experiences  

• Generous PTO, flexible work schedules and hybrid working arrangements create a rewarding work-life balance 

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The Microsoft Power Apps & SharePoint Developer is responsible for the development, deployment and support of Power Applications within the Microsoft 365 solution. Such solutions include business processes that are critical to the various business units. This position will be responsible for ensuring that best practices are implemented within the developed solutions (whether through internal deployment or through the leverage of a third-party vendor). The Microsoft Power Apps & SharePoint Developer will provide oversight and guidance to ensure the proper implementation, support and efficient leverage of Microsoft Power Apps & SharePoint products in accordance with best practices. Responsibilities could change as the needs of the department evolve.

Responsibilities

• Ensures the development, implementation and adoption of “best practices” policies, procedures, and standards for all functions listed.
• Design and develop Microsoft 365 applications and solutions (Forms, Power Automate (Flow), Power Apps, Power BI, SharePoint (Online) based on established patterns and best practices for SharePoint integration with other Microsoft products 
• Analyze and produce business requirements by collaborating with the stakeholders and IT Management, studying systems flow, data usage, and work processes. 
• Implement custom solutions that leverage Canvas Apps, Model-Driven Apps, and other Microsoft 365 applications and services. 
• Perform software design using software development fundamentals and processes, debug, test, and deploy software solutions. 
• Document and demonstrate solutions by developing documentation, flowcharts, layouts, diagrams, etc. 
• Assist in driving the adoption of cloud solutions using the Power Platform

• Bachelor’s degree in Computer Science, Management Information Systems, Information Technology or STEM field and at least three years of related professional experience in areas such as the development of large & complex applications & services utilizing Microsoft solutions
• In lieu of a Bachelor’s degree, candidates with an Associate’s degree in the fields mentioned above study and at least five years of related professional experience will be considered.
• At least 2-5 years of SharePoint/Power Apps experience 
• Demonstrated project experience developing solutions in SharePoint Online 
• Understanding of best practices for application security
• Experience in developing solutions within Power Platform (Power Apps Portals, Canvas, and Model-Driven Apps, Power Automate) and Microsoft Dataverse 
• Experience in using multiple OOTB Connectors with Power Apps and Power Automate, and ability to create custom connectors for Power Apps and Power Automate. 
• Experience with Power BI, PVA, and DAX
• Experience using JavaScript, jQuery, Web Services, JSOM, JSON, CSOM, CAML, HTML5 and CSS3 preferred
• Collaborate with IT and other teams to integrate PowerApps with existing business systems and applicationsIn-depth knowledge of Office 365 suite, including SharePoint Online, PowerApps, Power Automate, and Power BI.
• Administer and configure SharePoint sites, lists, libraries, and associated permissions
• Strong understanding of SharePoint Online security models and best practices.
• The candidate must be the quintessential team player, a highly skilled communicator, and possess excellent customer service skills

Preferred:

• Experience in Media & Advertising industry
• Hands-on experience managing large, transformational projects and leading organizational change management initiatives 
• Relevant certifications such as Microsoft Certified: Power Platform Developer Associate are a plus.

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The role sits in the Shared Service Center and provides services for several XR Extreme Reach markets. This is a challenging role requiring excellent communication skills and relationship building. The role requires a very hands on approach with a considerable emphasis on organization and diligence, and the ability to follow processes.

The Billing Team Lead must be able to manage multi ledgers and keep key stakeholders informed of progress and queries.

The Billing Team Lead will be expected to work closely with the appropriate teams within finance centrally and each country to deliver results on target.  Providing an efficient and accurate finance function

Job Responsibilities:

The Billing Team Lead’sprimary responsibility is to lead the AR function within the SSC to:

●       Drive improved performance in invoicing, collections and cash applications activity, in terms of greater accuracy and increased cash inflows.

●       Maintain a solid master data environment with adequate controls and links to source of truth systems, such as A5 and Salesforce.

●       Be the key link between internal stakeholders, systems, and the SSC AR team.

●       Drive to implement best practice processes within the SSC that should be replicated across other finance teams in the business. SSC should be seen as the leader in how processes are undertaken across the business.

●       Deliver best in practice AR processes for Extreme Reach.

Lead the AR team

●       Train and develop the AR team to undertake all AR processes successfully and in line with agreed SLA’s.

●       Ensure cross training is completed to enable back-ups so tasks are appropriately resourced.

●       Complete performance monitoring and appraisal process for AR team members.

Establish KPI’s to track AR performance

●       Define the key KPI’s for AR.

●       Utilizes the KPI’ to identify areas for improvement across AR functions.

●       Implement changes to improve performance against the KPI’s.

Act is a leader / key contributor is projects, including finance projects and business wide projects, to ensure the impacts on AR are understood and processes are established:

●       Acting as a key lead in Finance Systems projects where system changes are introduced for AR.

Supporting Finance managers to

●       Improve AR performance in their markets.

●       Bring changes to AR processes in a consistent way.

Oversee month end close to ensure AR deadlines are met

●       Support the AR team’s activities providing technical guidance and practical input where required.

●       Standardise month end processes across the markets supported by the SSC.

●       Identify bottlenecks in processes and remove these with support from Finance Managers, Group Financial Controller.

Additional Responsibilities

●       Maintain personal and professional development to meet the changing demands of the job

●       Continually make recommendations for the development of process by working in partnership with key stakeholders

●       Work on other tasks and ad-hoc projects, as assigned by the Group Financial Controller or EU Finance director

●       Responsible for maintaining ethical standards of the business including minimising the environmental, health and safety risks in the workplace and responsible for reporting potential risks, real accidents and near misses to relevant managers

●       Champions, supports, and participates in the businesses team working activities

Teamwork

●       Work proactively, positively, and collaboratively with employees and customers at all levels to ensure constructive team working and problem solving

●       Exhibit strong team membership behaviour - i.e., are collaborative, ethical, respectful, use effective communication skills, proactively manage conflict to get the right results, use superior influencing skills, escalate issues appropriately

●       Use initiative to proactively resolve key operational issues.  Work constructively across the business to achieve the right outcomes. Raise concerns appropriately and in a timely manner

●       Willingly and proactively share information and knowledge for the benefit of the business

●       Exhibit a strong, positive culture that promotes respectful behaviour

●       Education & Professional Experience

Internal Stakeholders:

●       Finance and Administration Teams

●       Senior Management

●       SSC Teams

●       Sales and Account Management

External Stakeholders

●       XR Extreme Reach customers

●       Sound understanding of financial processes

●       Proven experience of working to tight deadlines and being able to prioritize multiple tasks

●       Sound knowledge of Microsoft Office, Advanced level excel essential

●       Knowledge of SAP B1 or Oracle NetSuite preferred

●       Experience of negotiating with key stakeholders

●       Excellent organizational skills

●       Ability to resolve problems with a resilient disposition

●       Sound communication and negotiation skills

●       Fluent English is a must

●       College or university degree is a must

●       SSC experience is an advantage

●       Previous experience is essential, 3-5 years of experience in Billing (Accounts Receivable) and/or Collections, Cash Applications is required

●       Experience in other Finance areas is an advantage

●       Experience in people management is required

●       Additional language knowledge is either required (dependent on the tasks, market, and language availability in the team), or an advantage (will not be used for now during work)

●       Strong team player with ability to work with remote and international teams

●       Highly organized, structured and process-oriented, with great attention to detail, accuracy, and consistency

●       Excellent communication skills, both oral and written English

●       additional European language knowledge is an advantage

●       Positive, can-do attitude, problem solver, inspiring and energetic

●       Able to communicate effectively at all levels within a large organization

●       A quick learner who enjoys overcoming challenges, resolving issues, or escalating as needed

●       Proven relationship building skills    

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Responsibilities

Looking for full stack developers to help with designing and implementing enhancements. And to provide maintenance & support across the following platforms and applications; Axiom App & GA3 (built using .NET Technology), Promostream (built using PHP Technology), Sendplus (built using C++, Java), Quickprint Pro (built using C++), Adsend (PHP, .NET & MySQL), Print and Digital TV Portals (Angular/Java).

• Support Desk / Fault Reporting - First line customer support
• Application level support (Level 3), and support on the installation of new sites and upgrades as and when required
• Design, build, test and deploy software applications and features
• Carry software products through the software development life cycle (SDLC)
• Write clean, concise and efficient code
• Manage code documentation and version control
• Troubleshoot and debug software
• Work with business analysts to define software requirements
• Participate in on-call rotation to respond to production issues
• Deploying stand-alone applications (eg. GA3, Axiom, Adsend, Promostream) and to assist with selecting the optimal configuration of this infrastructure
• Undertake database maintenance as required and advise when the host infrastructure needs to be updated to ensure service levels are met
• Write clean UI using Angular / PHP and strong understanding of Front End UI Development
• Strong understanding of relational and document databases
• Experience with writing end to end and unit testing Job Qualifications and Skill Sets.

Requirements

• Bachelor's degree in computer science, software engineering, or related field
• Proficiency in at least one programming language (.NET, PHP, C++, Node.js, MySQL & Java)
• Back-end & front-end development expertise
• Familiarity with cloud platforms (e.g., AWS)
• Experience with version control
• Strong problem-solving and communication skills
• Strong and clear documentation skills & experience
• Fluent in English

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As a key member of the Technical Support team, this role is focused on the receiving of and processing of files to a quality that meets the specifications of the destination, within the SLA.

Digital Media

• Ability to keep Customer at the forefront of all requests and advocate for the Customer’s needs at all times.
• Ability to understand varied and complex product configurations and support customers through various means of communication including email, phone, chat, forums and social media.
• Identify, resolve or manage the resolution of system issues
• Troubleshoot platform issue raised by clients or XRs and escalate to the next level if can’t be solved beyond the expertise
• Communicate to other department and teams keeping stakeholders and management informed
• Updating and managing Knowledge base
• Manage escalation process of issues from L1
• Mentor Technical Support Specialists (L1) to help them understand more complex issues/ configurations
• Own and track tasks within SLAs

Operational Efficiency

• Ensure low error rate – Check material is available for ingestion within SLA
• Document client issues via phone, email or in person and respond to client within the agreed timelines
• Ensure quoting is accurate, timely and follows rate card and discount rules for products and any other services offered
• Always work efficiently and effectively, using correct workflow and work procedures
• Testing end to end for TV or Broadcast products; reporting thoroughly back to IT & Business Solutions or other agreed escalation routes
• Monitor and track TVC distribution to meet client deadlines and Adstream SLA’s
• Manage orders on behalf of clients with view to converting client to direct usage of the system at appropriate time
• Ensure all resends and additional fees are charged for
• All new clients need to have files tested before first order and cleared to follow the process
• In conjunction with Traffic, prioritising Ingest tasks to meet SLA's and customer's requirements.
• Executing the following tasks in a proficient manner: Ftp and nVerge administration; Transcoding; QC and reporting; Digital File Review and Ingest; various post-production techniques; other tasks that should become relevant to the role from time to time

Specialist Knowledge/Experience Required

• Experience in a relevant position;
• Experience in software testing and correction
• Consistent performance under pressure
• Demonstrated success at troubleshooting and excellent communication skills
• Strong knowledge/skills in at least 4 areas from the list below:
• No-SLQ (Mongo)
• Linux/UNIX systems
• JSON and XML syntax
• RESTFul API
• GIT (understanding, work experience)

• Basic scripting and programming: XML, JavaScript and Bash.

Desirable knowledge/skills:

• Jenkins (ability to develop jobs)
• Knowledge of AWS CloudWatch or MS Azure
• Experience in Confluence apps (Connect, Jira)
• Message Broker system (AMQ)
• Work experience with workflow solutions
• ITIL Certification
• Familiarity with graphics and video editing software Desirable:
• Familiarity with graphics and video editing software
• Knowledge and experience working with packet analyzer programs
• Bachelor’s degree or equivalent tertiary qualification or certification
• ITIL Certification People Skills
• Strong team player with ability to work with remote and international teams
• Highly organized, structured and process-oriented, with great attention to detail, accuracy and consistency
• Self-motivation and drive - confidence to work on own initiative and with limited supervision and
• Ability to effectively prioritize and manage conflicting internal and external tasks
• Positive, can-do attitude, problem solver, inspiring and driven
• Able to communicate effectively at all levels within a large organisation
• A quick learner who enjoys overcoming challenges, resolving issues or escalating as needed
• Proven relationship building skills
• Excellent communication skills, both oral and written English
• Additional languages will be beneficial
• May be required on occasion to work outside standard working hours
• Candidates must be eligible to work and live in the country of employment

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As a Software Developer at XR - Extreme Reach, you will play a crucial role in designing, developing, and maintaining high-quality web software solutions for managing the distribution of video advertising content across the global markets. You will work closely with cross-functional teams to deliver robust and scalable applications that meet our clients’ needs.

Key Responsibilities:

• Develop and maintain web applications using Scala and C#, ensuring high performance and responsiveness.
• Collaborate with teams across the world to design and implement application features.
• Manage and optimize databases, including MongoDB and SQL Server.
• Create intuitive and responsive user interfaces using React, Angular and JavaScript.
• Utilize AWS services, particularly SQS, Lambda functions, and S3 cloud storage, to build and deploy cloud-based solutions.
• Implement DevOps practices and tools, including Jenkins, GitLab, and Azure, to streamline development and deployment processes.
• Write and maintain unit tests and leverage automation testing frameworks to ensure code quality and reliability.
• Participate in code reviews, debugging, and troubleshooting to maintain high standards of code quality.
• Stay updated with the latest industry trends and technologies to continuously improve our software solutions.
  

• Candidate to be based in Kuala Lumpur, MY
• Proven expertise in Scala development.
• Experience with either C# or Java.
• Strong knowledge of MongoDB and relational databases using SQL.
• Proficiency in UI development using React, AngularJS, later versions of Angular and javascript.
• Hands-on experience with AWS services, especially SQS, Lambda functions, and S3 cloud storage solutions.
• Familiarity with DevOps practices and tools such as Jenkins, GitLab, and Azure. Strong knowledge of CI/CD processes and tools.
• Experience with automation testing frameworks (Cypress, Selenium, or Robot
• Framework) and writing unit tests, functional testing, and integration testing.
• Excellent problem-solving skills and attention to detail.
• Strong communication and collaboration skills.
• Strong analytical and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Excellent leadership and team management abilities. [FOR LEAD POSITIONS]
• Familiarity with Ad-tech is a plus.

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XR Overview 

XR is a global technology platform powering the creative economy. Its unified platform moves creative and productions forward, simplifying the fragmentation and delivering global insights that drive increased business value. XR operates in 130 countries and 45 languages, serving the top global advertisers and enabling $150 billion in video ad spend around the world. More than half a billion creative brand assets are managed in XR’s enterprise platform. 

Above all, we are a supportive and collaborative culture dedicated to DEI. We are caring, dedicated, positive, genuine, trustworthy, experienced, passionate and fun people with loyalty to our customers and our fellow teammates. It is our belief that the better we work together to help our clients achieve their goals, the more successful XR will be.  

The Opportunity

This role is primarily responsible for general ledger accounting including monthly close, journal entries and account reconciliation preparation as well as P&L analysis and other finance projects. 

Job Responsibilities: 

• Prepare monthly close entries in NetSuite for review and approval by the Accounting Manager 

• Prepare monthly balance sheet account reconciliations using Blackline reconciliation and matching software 

• Responsibilities include but are not limited to cash, prepaid expenses, and accruals 

• Assist with the preparation and review of financial statements for the Board of Directors and monthly variance analyses 

• Analyze expenses to ensure they are recorded appropriately on a monthly basis 

• Work with our tax advisors and Controller regarding a variety of tax and compliance topics 

• Assist with annual audit requests as required 

• Assist in identifying process improvements 

• Other duties as assigned by Management 

• Bachelor’s or higher degree in Accounting 

• 1-3 years accounting experience 

• Ability to multitask and meet assigned deadlines; highly detail oriented and organized in work 

• Experience with NetSuite and/or Blackline a plus (not required) 

• Proficient in Advanced Excel functions including pivot tables and vlookups 

• Ability to work cooperatively and collaboratively cross-functionally and with all levels of employees, management, and external advisors to maximize performance, creativity, problem solving, and deliver results

FLSA Status: Exempt 

ER Culture & Why You Will Love Working Here 

• XR has 23 offices worldwide and teams spread throughout the US, EMEA and APAC, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal 

• It is our belief that the better we work together to help our clients achieve their goals, the more successful XR will be  

• Our leadership is provided a great deal of autonomy and freedom in their individual roles, they are encouraged to be self starters and to continuously develop their skills 

• Feedback from internal Employee Engagement Surveys cites the People, Teamwork and Flexibility as the most rewarding aspects of working at XR. 

• We are a supportive and collaborative culture that values multiple perspectives, fresh thinking and is dedicated to DEI 

• XR celebrates diversity of ideas, people and experiences  

• Generous PTO, flexible work schedules and hybrid working arrangements create a rewarding work-life balance 

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Note: Hours ideally will be 12p-9p or 3p-12a M-F. We may be open to other flexible schedule options as well.

XR Extreme Reach, an innovative leader in advertising technology, is currently searching for a Video Specialist to join our team. In this role, you will be instrumental in crafting and bringing to life captivating video content. Your main duties will encompass video editing, ensuring adherence to accessibility standards, and proficiently handling time and resources to meet project timelines. This position requires a keen eye for detail, technical proficiency, and a passion for storytelling through visual mediums. 

Key Responsibilities: 

1. Quality Control: Conduct thorough quality checks to ensure videos meet the company's standards and client specifications. 
2. Video Editing: Utilize industry-standard software such as Adobe Premiere Pro, Final Cut Pro, or similar tools to edit raw footage into polished, professional videos. Implement creative transitions, effects, and audio enhancements to enhance the overall viewing experience. 
3. Accessibility Services: Ensure all video content complies with accessibility standards, including closed captioning, audio descriptions, and others as needed. Collaborate with the production team to implement accessible design principles from inception to completion. 
4. Time Management:Effectively manage multiple projects simultaneously, adhering to strict deadlines and delivering high-quality work within established timelines. Prioritize tasks efficiently to optimize productivity and workflow. 
5. Organization: Maintain an organized digital library of assets, including raw footage, graphics, and sound elements. Keep meticulous records of project files, revisions, and client feedback to facilitate seamless collaboration and future reference. 

• Proficiency in video editing software such as Adobe Premiere Pro, Avid, or equivalent.
• Strong understanding of accessibility guidelines and best practices for video content.
• Proficiency in closed captions, subtitles, and descriptive video.
• Exceptional time management skills with the ability to prioritize tasks and meet tight deadlines.
• Excellent organizational abilities, including file management and project documentation.
• Creative mindset with a passion for storytelling through visual mediums.
• Strong communication and collaboration skills, with the ability to work effectively in a team environment.
• A minimum of two years of experience in audio and video production.
• Fundamental understanding of technical video and audio file format specifications.
• Familiarity with the process of creating and processing video media content, from production to post-production to distribution.
• Willingness to work a flexible schedule, including occasional weekends, nights, and holidays.
• Dedicated to team orientation and a commitment to fostering positive team relationships.

Preferred Qualifications:

• Bachelor's degree or equivalent experience in film production, digital media, or a related field.
• Previous experience working in a video production environment or related industry.
• Familiarity with motion graphics and animation techniques.
• Knowledge of audio editing and sound design principles.

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The Manager, Test Automation will be responsible for leading our test automation strategy and ensuring the delivery of high-quality software products. This role requires an individual with extensive experience in test automation frameworks, CI/CD processes, and various types of testing methodologies. The ideal candidate will have a strong technical background and the ability to lead and mentor a team of automation engineers.

Responsibilities:

• Develop, implement, and manage the test automation strategy and framework.
• Lead a team of test automation engineers, providing mentorship and guidance.
• Collaborate with cross-functional teams to define test automation requirements and ensure alignment with overall project goals.
• Design, develop, and maintain automated test scripts using tools such as Cypress, Selenium, and Robot Framework.
• Integrate automated tests into the CI/CD pipeline to ensure continuous testing and delivery.
• Conduct unit, functional, and integration testing to ensure comprehensive test coverage.
• Monitor and analyze test results, providing actionable insights to improve product quality.
• Stay updated with the latest industry trends and best practices in test automation.
• Ensure that all automated tests are reliable, efficient, and maintainable.
• Troubleshoot and resolve issues related to automated tests and test environments.
• Document test plans, test cases, and test results.

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum of 3 years of experience in test automation.
• Proven experience with test automation tools such as Cypress, Selenium, and Robot Framework.
• Strong knowledge of CI/CD processes and tools.
• Experience in unit testing, functional testing, and integration testing.
• Proficiency in C# and JS coding.
• Experience with Git for version control.
• Familiarity with AWS or Azure.
• Familiarity with containerization.
• Familiarity with .Net platform.
• Familiarity with Ad-tech is a plus.
• Strong analytical and problem-solving skills.
• Excellent leadership and team management abilities.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Preferred Skills:

• Experience with performance and load testing.
• Knowledge of programming languages such as Java and Python
• Understanding of Agile methodologies.

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The Manager, Test Automation will be responsible for leading our test automation strategy and ensuring the delivery of high-quality software products. This role requires an individual with extensive experience in test automation frameworks, CI/CD processes, and various types of testing methodologies. The ideal candidate will have a strong technical background and the ability to lead and mentor a team of automation engineers.

Responsibilities:

• Develop, implement, and manage the test automation strategy and framework.
• Lead a team of test automation engineers, providing mentorship and guidance.
• Collaborate with cross-functional teams to define test automation requirements and ensure alignment with overall project goals.
• Design, develop, and maintain automated test scripts using tools such as Cypress, Selenium, and Robot Framework.
• Integrate automated tests into the CI/CD pipeline to ensure continuous testing and delivery.
• Conduct unit, functional, and integration testing to ensure comprehensive test coverage.
• Monitor and analyze test results, providing actionable insights to improve product quality.
• Stay updated with the latest industry trends and best practices in test automation.
• Ensure that all automated tests are reliable, efficient, and maintainable.
• Troubleshoot and resolve issues related to automated tests and test environments.
• Document test plans, test cases, and test results.

*Pursuant to New York City's Pay Transparency Law the pay range for this position is $120,000 - 140,000 plus bonus; base pay offered may vary depending on job-related knowledge, skills, and experience.

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• Minimum of 3 years of experience in test automation.
• Proven experience with test automation tools such as Cypress, Selenium, and Robot Framework.
• Strong knowledge of CI/CD processes and tools.
• Experience in unit testing, functional testing, and integration testing.
• Proficiency in C# and JS coding.
• Experience with Git for version control.
• Familiarity with AWS or Azure.
• Familiarity with containerization.
• Familiarity with .Net platform.
• Familiarity with Ad-tech is a plus.
• Strong analytical and problem-solving skills.
• Excellent leadership and team management abilities.
• Strong communication and collaboration skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.

Preferred Skills:

• Experience with performance and load testing.
• Knowledge of programming languages such as Java and Python
• Understanding of Agile methodologies.

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Reporting into the HRBP and Managing Director, this dual position will provide administrative support assisting with the day-to-day office operations as well as handling various HR-related tasks including managing the complete employee lifecycle.

Job Responsibilities:

Office Administration

● Assist with meeting room arrangements including conference call details, set up of meeting rooms and organising catering where required.

● Manage all office supplier contracts including: air conditioning, office cleaners, kitchen supplies and equipment, confidential shredding, regular deliveries (fruit, milk, coffee, etc) and other maintenance contracts.

● Manage the stationary and supplies for the office ensuring efficiencies and minimise waste.

● Manage office security fobs, access cards and locker keys; distributed to new starters and returned from leavers complying with ISO Security requirements.

● Oversee the kitchen and common areas are kept clean, tidy and stocked, reporting any equipment issues to the suppliers / contractors for repair.

● Organise regular office clean ups and arrange suppliers to remove waste and recycle correctly.

● Provide administrative support to the Managing Director and Manager, Shared Services when required.

● Liaise with the building manager / landlord for all building issues, report faults/defects and ensure timely resolution.

● Assist with staff event organisation, planning and budgets.

● Manage the office seating chart and coordinate desk moves ensuring that thereis sufficient space for new starters whilst accommodating the requirements of existing staff.

● Manage IT equipment (hand over, document and maintain log and collect from leavers) and ensure sufficient equipment is available

● Ensure site meets OHSA requirement (quarterly fire & electrical safety reviews, election of OHSA representatives, associated paperwork & compliance, Organizing First Aid trainings, Employee Fire and Work Safety trainings, Work incident reporting)

People Administration

● Managing the onboarding experience for all employees.

● Assist and support all recruitment aspects, conducting pre-employment checks including references, background checks and right to work checks

● Liaise with recruitment agencies, manage referrals.

● Prepare, check and issue offer of employment documentation, mandatory health check

● Ensure that all contractual paperwork is on the HRIS and employee records are kept up to date.

● Conducting first day HR inductions and coordinating with line managers the induction schedule, organize trainings with adjacent functions (IT, Sales/Account Management, SSC teams etc.)

● Manage all administrative tasks related to the employee lifecycle, ensuring up-to-date employee files/records

● Assist in reviewing and updating of HR documentation and policies in line with updates to legislation and best practice as required.

● Monitor HR inbox and ensure level of service expectations (SLAs) are being met.

● Follow up with managers in relation to employee probation periods and offer support where necessary, coordinate regular check ins and formal reviews

● Support with HR documentation as and when required.

● Build relationships at all levels to be able to fully support colleagues and resolve issues appropriately.

● Supporting HRBP in administering benefits programs.

● Providing support on various HR projects such as employee engagement initiatives, training programs, or policy development.

● Assisting in drafting internal HR communications, memos, and announcements.

● Support Compensation & Benefits discussions with market research and data

● Support employee calibration discussions and career planning.

● Educated to degree level, or have equivalent experience.

● At least 1-2 years’ experience in an administrative position.

● Previous experience in an HR Department.

● Able to balance a varied workload, prioritise effectively and work flexibly to meet tight deadlines.

● Proactive and able to use own initiative to make improvements.

● Holds a positive, can-do-attitude and a willingness to solve problems.

● Applicant must be a fast learner and show initiative.

● Ability to quickly build good relationships with managers, staff and external stakeholders.

● Must be a confident communicator with good written and oral communication skills.

● Excellent internal and external customer service skills.

● Outstanding organisational and prioritisations skills with good attention to detail

● Positive and energetic team player.

● Must be well presented, punctual and reliable.

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The role sits in the Shared Service Center and the below listed services for a number of XR - Extreme Reach markets. This is a challenging role requiring excellent communication skills and relationship building. The role requires a very hands- on approach with a considerable emphasis on organisation, diligence, and the ability to follow processes.The specialist must be able to manage multi ledgers and keep key stakeholders informed of progress and queries. The specialist will be expected to work closely with the appropriate teams within finance centrally and each country to deliver results on target.  Providing an efficient and accurate finance function

Responsibilities:

Manage the AR function within the SSC to:

• Drive improved performance in invoicing and collections activity, in term of greater accuracy and increased cash inflows.
• Maintain a solid master data environment with adequate controls and links to source of truth systems, such as A5 and Salesforce.
• Be the key link between internal stakeholders, systems and the SSC AR team.
• Drive to implement best practice processes within the SSC that should be replicated across other finance teams in the business. SSC should be seen as the leader in how processes are undertaken across the business.
• Deliver best in practice AR processes for Extreme Reach.

Lead the AR team

• Train and develop the AR team to undertake all AR processes successfully and in line with agreed SLA’s.
• Ensure cross training is completed to enable back-ups so tasks are appropriately resourced at all times.
• Complete performance monitoring and appraisal process for AR team members.

Establish KPI’s to track AR performance:

• Define the key KPI’s for AR.
• Utilises the KPI’ to identify areas for improvement across AR functions.
• Implement changes to improve performance against the KPI’s.
• Act is a leader / key contributor is projects, including finance projects and business wide projects, to ensure the impacts on AR are understood and processes are established.
• Acting as a key lead in SAP projects where system changes are introduced for AR.

Supporting Finance managers to:

• Improve AR performance in their markets.
• Bring changes to AR processes in a consistent way.

Oversee month end close to ensure AR deadlines are met:

• Support the AR team’s activities providing technical guidance and practical input where required.
• Standardise month end processes across the markets supported by the SSC.
• Identify bottlenecks in processes and remove these with support from Finance Managers, SSC Lead and Group Financial Controller.
• Other duties as assigned 

• Previous experience is essential, 3-5 years of experience in Billing (Accounts Receivables) and Collections is required
• Experience managing and leading a team  
• Sound understanding of financial processing 
• Proven experience of working to tight deadlines and being able to prioritise multiple tasks with strong organizational skills
• Experience with Google Suite or Microsoft Office preferred
• Knowledge of SAP B1or Netsuite preferred
• Fluent English is a must
• SSC experience is an advantage
• Exhibit strong team membership behaviour - i.e. are collaborative, ethical, respectful, use effective communication skills, proactively manage conflict to get the right results, use superior influencing skills, escalate issues appropriately
• Use initiative to proactively resolve key operational issues.  Work constructively across the business to achieve the right outcomes  Raise concerns appropriately and in a timely manner

Reporting Relationship

• Reporting to Manager, Shared Services

• XR has 23 offices worldwide and teams spread throughout the US, EMEA and APAC, our multicultural teams work cross-departmentally and across continents and cultures towards a shared goal
• It is our belief that the better we work together to help our clients achieve their goals, the more successful XR will be 
• Our leadership is provided a great deal of autonomy and freedom in their individual roles, they are encouraged to be self starters and to continuously develop their skills
• Feedback from internal Employee Engagement Surveys cites the People, Teamwork and Flexibility as the most rewarding aspects of working at XR.
• We are a supportive and collaborative culture that values multiple perspectives, fresh thinking and is dedicated to DEI
• XR celebrates diversity of ideas, people and experiences 

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