About us 

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.  As a Director of Sales, you would play a significant role in generating business for the region across new and existing customers.

What does this role entail?

• Meeting or surpassing sales/revenue targets by acquiring new clients to support the company's overall growth objectives.
• Working across a greenfield territory with the opportunity to work across and contribute to enterprise sales motions on a global scale 
• Managing of the entire sales cycle, including lead generation, qualification, and overall pipeline management and development.
• Collaborating with our Demand Generation and Marketing teams on creating and implementing a structured prospecting plan aimed at mid-large companies across various industries. This involves selling software solutions and consulting services to C-level executives, management teams, and end users.
• Establishing effective relationships with key decision makers within customer or prospect organizations to sell them the best products and services to address their needs and enhance cost efficiency.
• Negotiating legal and financial agreements, such as NDA's and MSA's.
• Cultivating and managing strategic relationships with operational and executive staff or prospects to ensure the highest levels of operational efficiency.
• Leveraging existing relationships within partner organizations to establish deep and trusted advisory relationships and generate new deal leads.

Desired Experience

• Having excellent interpersonal skills is crucial for building trusted internal and external relationships. This involves being able to communicate effectively, actively listen, empathize, and collaborate with others to achieve common goals.
• Being results-driven means being motivated and focused on achieving objectives and delivering high-quality outcomes. As a self-starter, you should be able to take initiative, work independently, and be proactive in identifying and addressing challenges in a fast-paced environment.
• Dynamic interpersonal skills are essential for success in this role. This includes being assertive when necessary, having an impactful communication style that can influence actions and business decisions, maintaining a high energy level and demonstrating a bias for action, earning high credibility and respect from colleagues, and approaching tasks with enthusiasm and a positive attitude.

Nice to have / Skills that could make the difference. 

• 6+ years of experience with proven success in software sales to the financial services industry
• Experience selling to banking customers across the DACH region, specifically;
• Commerzbank, Deutsche Bank, UniCredit, DZ Bank, KfW, Erste Group, Raiffeisenbank International.

• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives

What we value 

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our clients needs.  

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement 
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

 As a Client Partner at Fenergo, you will be responsible for managing a portfolio of clients through their life cycle from delivery through to post-implementation.  You will play a crucial role in ensuring client satisfaction, fostering strong relationships, and identifying opportunities for upselling Fenergo's products and services. If you are passionate about client success, have a strategic mindset, and thrive in a dynamic environment, we invite you to apply for this exciting opportunity at Fenergo.

Your Responsibilities

Client Relationship Management:

• Cultivate and maintain strong senior relationships with assigned clients.
• Serve as the senior Fenergo point of contact for client, including escalations.

Implementation:

• Work with Sales team on pricing /scoping and planning of opportunities
• Delivery ownership post contract signature, ensuring a product led approach, where the existing capability of the platform is leveraged and aligned with best practices.
• Internal client advocate for roadmap / product dependencies
• Commercial accountability for overall delivery, including margin, revenue recognition, P+L aspects of the book of work.

Portfolio Growth:

• Identify cross/up selling opportunities within the existing client portfolio.
• Collaborate with sales teams to drive revenue growth through cross/ up-selling.

Strategic Planning:

• Develop and execute strategic account plans to meet client needs and business objectives.
• Stay informed about industry trends and client challenges to provide proactive solutions.

Collaboration:

• Work closely with cross-functional teams, including product development and implementation, to ensure seamless service delivery
• Collaborate with internal stakeholders to address client concerns and improve overall satisfaction - Ability to influence in a matrixed model will be essential.

Client Advocacy:

• Act as a client advocate within Fenergo, ensuring that client feedback is communicated and addressed appropriately.
• Champion the value of Fenergo's solutions to clients and prospects.

Desired Experience

• Bachelor’s degree in Business, Finance, or a related field.
• Proven experience in client management within the financial services or software industry.
• Strong understanding of regulatory compliance and financial industry trends.
• Excellent communication, negotiation, and presentation skills.
• Regular travel to client sites is expected.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover with Canada Life  
• Retirement savings plan 
• Employee Assistance Programme  
• Opportunity to earn an annual company bonus  
• 20 days PTO  
• 3 company closure days 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more 
• Buddy system for all new starters 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies. 
• Defined training and role tracking to allow you see and assess your own career development and progress.  
• Work From Home set-up allowance  

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

 As a Client Partner at Fenergo, you will be responsible for managing a portfolio of clients through their life cycle from delivery through to post-implementation.  You will play a crucial role in ensuring client satisfaction, fostering strong relationships, and identifying opportunities for upselling Fenergo's products and services. If you are passionate about client success, have a strategic mindset, and thrive in a dynamic environment, we invite you to apply for this exciting opportunity at Fenergo.

Your Responsibilities

Client Relationship Management:

• Cultivate and maintain strong senior relationships with assigned clients.
• Serve as the senior Fenergo point of contact for client, including escalations.

Implementation:

• Work with Sales team on pricing /scoping and planning of opportunities
• Delivery ownership post contract signature, ensuring a product led approach, where the existing capability of the platform is leveraged and aligned with best practices.
• Internal client advocate for roadmap / product dependencies
• Commercial accountability for overall delivery, including margin, revenue recognition, P+L aspects of the book of work.

Portfolio Growth:

• Identify cross/up selling opportunities within the existing client portfolio.
• Collaborate with sales teams to drive revenue growth through cross/ up-selling.

Strategic Planning:

• Develop and execute strategic account plans to meet client needs and business objectives.
• Stay informed about industry trends and client challenges to provide proactive solutions.

Collaboration:

• Work closely with cross-functional teams, including product development and implementation, to ensure seamless service delivery
• Collaborate with internal stakeholders to address client concerns and improve overall satisfaction - Ability to influence in a matrixed model will be essential.

Client Advocacy:

• Act as a client advocate within Fenergo, ensuring that client feedback is communicated and addressed appropriately.
• Champion the value of Fenergo's solutions to clients and prospects.

Desired Experience

• Bachelor’s degree in Business, Finance, or a related field.
• Proven experience in client management within the financial services or software industry.
• Strong understanding of regulatory compliance and financial industry trends.
• Excellent communication, negotiation, and presentation skills.
• Regular travel to client sites is expected.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through Bupa 
• Company pension contribution  
• Life assurance/ Income protection/ Critical illness plan 
• 25 days annual leave 
• 3 company days 
• Annual bonus opportunity 
• Workplace nursery benefit 
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 
• Other competitive company benefits, such as flexible working hours, work from home policy, cycle scheme, sports and social committee and much more 
• Buddy system for all new starters 
• Collaborative working environment 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 
• Defined training and role tracking to allow you see and assess your own career development and progress. 
• Active sports and social club 

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

 As a Client Partner at Fenergo, you will be responsible for managing a portfolio of clients through their life cycle from delivery through to post-implementation.  You will play a crucial role in ensuring client satisfaction, fostering strong relationships, and identifying opportunities for upselling Fenergo's products and services. If you are passionate about client success, have a strategic mindset, and thrive in a dynamic environment, we invite you to apply for this exciting opportunity at Fenergo.

Your Responsibilities

Client Relationship Management:

• Cultivate and maintain strong senior relationships with assigned clients.
• Serve as the senior Fenergo point of contact for client, including escalations.

Implementation:

• Work with Sales team on pricing /scoping and planning of opportunities
• Delivery ownership post contract signature, ensuring a product led approach, where the existing capability of the platform is leveraged and aligned with best practices.
• Internal client advocate for roadmap / product dependencies
• Commercial accountability for overall delivery, including margin, revenue recognition, P+L aspects of the book of work.

Portfolio Growth:

• Identify cross/up selling opportunities within the existing client portfolio.
• Collaborate with sales teams to drive revenue growth through cross/ up-selling.

Strategic Planning:

• Develop and execute strategic account plans to meet client needs and business objectives.
• Stay informed about industry trends and client challenges to provide proactive solutions.

Collaboration:

• Work closely with cross-functional teams, including product development and implementation, to ensure seamless service delivery
• Collaborate with internal stakeholders to address client concerns and improve overall satisfaction - Ability to influence in a matrixed model will be essential.

Client Advocacy:

• Act as a client advocate within Fenergo, ensuring that client feedback is communicated and addressed appropriately.
• Champion the value of Fenergo's solutions to clients and prospects.

Desired Experience

• Bachelor’s degree in Business, Finance, or a related field.
• Proven experience in client management within the financial services or software industry.
• Strong understanding of regulatory compliance and financial industry trends.
• Excellent communication, negotiation, and presentation skills.
• Regular travel to client sites is expected.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through the VHI
• Company pension contribution
• Life assurance/ Income protection
• 23 days annual leave
• 3 company days
• Annual bonus opportunity
• Work From Home set-up allowance
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more
• Buddy system for all new starters
• Collaborative working environment
• Extensive training programs, classroom and online, through ‘Fenergo University’
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies
• Defined training and role tracking to allow you see and assess your own career development and progress.
• Active sports and social club
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

About Us

Fenergo develops leading SaaS financial technology solutions to improve client lifecycle management (CLM) and support regulatory compliance. We connect the world’s financial institutions with their customers to transform the overall experience and relationship. We help firms feel safe by continuously monitoring risks and ensuring regulatory compliance. By enabling operational efficiency and digital transformation, we drive value creation to solve the problems of today and anticipate those of tomorrow. Our technology enables financial institutions to transform the end-to client onboarding and lifecycle experience; continuously monitor risks and ensure regulatory compliance. 

As a Director of Sales, you would play a key role in the contributing to overall success of the business by engaging with new customers across the financial services community and solving their operational issues through offering our market leading solutions.

What does this role entail? 

• Meeting or surpassing sales/revenue targets by acquiring new clients to support the company's overall growth objectives.
• Working across a greenfield territory with the opportunity to work across and contribute to enterprise sales motions on a global scale 
• Managing of the entire sales cycle, including lead generation, qualification, and overall pipeline management and development.
• Collaborating with our Demand Generation and Marketing teams on creating and implementing a structured prospecting plan aimed at mid-large companies across various industries. This involves selling software solutions and consulting services to C-level executives, management teams, and end users.
• Establishing effective relationships with key decision makers within customer or prospect organizations to sell them the best products and services to address their needs and enhance cost efficiency.
• Negotiating legal and financial agreements, such as NDA's and MSA's.
• Cultivating and managing strategic relationships with operational and executive staff or prospects to ensure the highest levels of operational efficiency.
• Leveraging existing relationships within partner organizations to establish deep and trusted advisory relationships and generate new deal leads.

Desired Experience 

• Having excellent interpersonal skills is crucial for building trusted internal and external relationships. This involves being able to communicate effectively, actively listen, empathize, and collaborate with others to achieve common goals.
• Being results-driven means being motivated and focused on achieving objectives and delivering high-quality outcomes. As a self-starter, you should be able to take initiative, work independently, and be proactive in identifying and addressing challenges in a fast-paced environment.
• Dynamic interpersonal skills are essential for success in this role. This includes being assertive when necessary, having an impactful communication style that can influence actions and business decisions, maintaining a high energy level and demonstrating a bias for action, earning high credibility and respect from colleagues, and approaching tasks with enthusiasm and a positive attitude.

Nice to have / Skills that could make the difference. 

• 8+ years of experience with proven success in software sales to financial services industry
• Experience selling across Capital Market, specifically in the Asset Management space 
• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives.

What we value 

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our clients needs.  

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement 
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you? 

• Comprehensive health coverage for employees and their dependents
• Access to Private Health Insurance (Hospital & Extras) through GU Health for employees and their dependents
• Life Assurance coverage
• Generous annual leave entitlement of 23 days
• Employees are required to take 3 company-designated days as leave out of the 26 days holiday allowance
• Flexible Work from Home Policy allowing for up to 4 days per month
• Enjoy the benefit of flexible working hours
• Upon joining, employees will receive a Work from Home allowance (approximately AUD 780)
• Engage in regular social activities such as park runs, trips to the theatre, painting workshops, and boat trips

Diversity, Equality, and Inclusivity

Fenergo is an equal-opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

The Principal Product Consultant role is a functional leadership role that requires a proficient knowledge of Fenergo’s SaaS solution and the delivery methodology. As a leader in the Product Consultant practice, the candidate is expected to support the growth and development of Product Consultants and to promote a high performing culture among the practice.

The Principal Product Consultant will lead by example, from execution of best practices in project delivery, including SME and solutioning support, to resolving functional challenges that will require a strong ability to influence and partner amicably and tactfully across functional teams.

The Principal Product Consultant will also have oversight in a share of the AMER project portfolio to ensure clients realize the value of investment in Fenergo’s SaaS Solution. The candidate is expected to provide and promote best practice design and functional architecture consultancy to clients and within project teams.

In this role, the Principal Product Consultant is also expected to have strong commercial acumen and an understanding of the commercial impact at all stages of delivery. The Principal Product Consultant will also support client solutions and sales as needed, ensuring best practice design and identifying client needs for alignment with product strategy.

The role requires occasional travel (up to 30%). Candidates must have no travel restrictions.

Main Responsibilities:

• Provide comprehensive customer demonstrations on Fenergo’s SaaS solution
• Communicate effectively with clients and be considered a confident product expert
• Challenge clients on requirements, to drive optimum solution design and aligned with configuration best practices and Fenergo product strategy
• Analyse and determine problems/opportunities and solution resolutions
• Foresee and escalate issues in a timely manner, avoiding negative impact on the project success
• Drive internal and external communications aimed at effectively managing stakeholder expectations
• Act as an escalation point for project issues arising in assigned portfolio of projects for oversight
• Plays a supporting role in shaping the direction of the Product Consultant Practice
• Support employee development by becoming an SME in multiple parts of the Fenergo SaaS Product
• Promote and provide clear and concise documentation for seamless transfer of projects amongst team
• Implement efficiencies and improvements that drive consistent, repeatable, successful delivery
• Provide support to pre sales and sales as needed
• Keep up to date with changes in product offering and content hub
• Support the Functional Delivery Org. in regional change management efforts
• Cascade global and regional organizational goals and initiatives to the team

Required Experience & Skills

• Minimum of 10 years’ experience implementing, consulting or managing software projects and working on the vendor side
• Strong in presentation and communication skills
• Strong interpersonal/leadership skills
• Excellent written and oral communication skills
• Excellent organisation skills
• Effective listening skills
• Experience offering design solutions
• Experience leading client engagements and leading a team

Education

• Degree in Business/Technology or equivalent

• Opportunity to work with clients and colleagues on a global scale
• Collaborative working environment
• Extensive training programs, classroom and online, through ‘Fenergo University’
• Opportunity to work on a cutting edge Fintech Product, using the latest of tools and technologies
• Competitive company benefits, such as flexible working hours, work from home policy and much more

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

• Collaborate closely with the sales department to understand their needs, challenges, and goals, and develop digital solutions that align with their objectives.
• Create and maintain a comprehensive digital asset library, including sales presentations, product videos, interactive demos (working with CS, publishing to YouTube), and other relevant materials that enhance the sales team's ability to effectively communicate our value proposition to clients.
• Develop and implement a digital sales enablement strategy, leveraging technology, automation, and data analytics to streamline sales processes, improve efficiency, and drive revenue growth.
• Identify and assess digital tools, platforms, and applications that can enhance the sales team's productivity, effectiveness, and customer engagement, and oversee their implementation and integration.
• Provide training and support to the sales team on using digital tools and assets effectively in combination with our established selling methodology, ensuring the teams have the necessary knowledge and skills to leverage technology for sales success.
• Collaborate with the marketing team to align digital marketing initiatives with sales objectives, ensuring a seamless integration of marketing campaigns and sales processes.
• Monitor and analyze key performance indicators (KPIs) related to sales enablement and digital initiatives, and provide regular reports and insights to the sales leadership team.
• Stay updated on the latest trends and advancements in digital sales enablement, emerging technologies, and industry best practices, and proactively identify opportunities for improvement.

Desired Experience

• Proven experience in sales enablement, digital marketing, or a related role, preferably within a B2B environment.
• Strong understanding of digital tools, platforms, and technologies used for sales enablement, such as CRM systems, sales automation software, content management systems, and data analytics tools.
• Solid knowledge of digital marketing strategies, including content marketing, lead generation, and customer journey optimization.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build strong relationships with stakeholders.
• Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions.
• Self-motivated and proactive, with the ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong project management skills, with the ability to plan, execute, and monitor digital initiatives effectively.
• Creative problem-solving abilities and a passion for innovation and continuous improvement.

Nice to have / Skills that could make the difference.

• Experience working in a scale-up environment.

Our promise to you 

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs.  

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best

• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Comprehensive Medical, Dental, and Vision coverage provided through Cigna
• Access to Cobra Coverage
• Employee Assistance Programme available via Cigna
• 401k retirement savings plan
• Life, Accident, and Disability Cover offered through Cigna
• Participation in a Savings and Transformation Scheme
• Opportunity to earn an annual company bonus based on performance
• Generous 20 days of Paid Time Off (PTO) annually
• 3 company closure days for designated holidays
• Access to extensive training programs, including both classroom and online options through 'Fenergo University'
• Implementation of a Buddy system for all new starters to provide guidance and support
• Opportunity to work on a cutting-edge Fintech product, utilizing the latest tools and technologies
• Defined training and role tracking to monitor and support your career development and progress
• Enjoy complimentary lunches provided in the office
• Work From Home set-up allowance to support a comfortable and efficient remote working environment 
• Salary range $90,000-$110,000 PA

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

• Collaborate closely with the sales department to understand their needs, challenges, and goals, and develop digital solutions that align with their objectives.
• Create and maintain a comprehensive digital asset library, including sales presentations, product videos, interactive demos (working with CS, publishing to YouTube), and other relevant materials that enhance the sales team's ability to effectively communicate our value proposition to clients.
• Develop and implement a digital sales enablement strategy, leveraging technology, automation, and data analytics to streamline sales processes, improve efficiency, and drive revenue growth.
• Identify and assess digital tools, platforms, and applications that can enhance the sales team's productivity, effectiveness, and customer engagement, and oversee their implementation and integration.
• Provide training and support to the sales team on using digital tools and assets effectively in combination with our established selling methodology, ensuring the teams have the necessary knowledge and skills to leverage technology for sales success.
• Collaborate with the marketing team to align digital marketing initiatives with sales objectives, ensuring a seamless integration of marketing campaigns and sales processes.
• Monitor and analyze key performance indicators (KPIs) related to sales enablement and digital initiatives, and provide regular reports and insights to the sales leadership team.
• Stay updated on the latest trends and advancements in digital sales enablement, emerging technologies, and industry best practices, and proactively identify opportunities for improvement.

Desired Experience

• Proven experience in sales enablement, digital marketing, or a related role, preferably within a B2B environment.
• Strong understanding of digital tools, platforms, and technologies used for sales enablement, such as CRM systems, sales automation software, content management systems, and data analytics tools.
• Solid knowledge of digital marketing strategies, including content marketing, lead generation, and customer journey optimization.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build strong relationships with stakeholders.
• Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions.
• Self-motivated and proactive, with the ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong project management skills, with the ability to plan, execute, and monitor digital initiatives effectively.
• Creative problem-solving abilities and a passion for innovation and continuous improvement.

Nice to have / Skills that could make the difference.

• Experience working in a scale-up environment.

Our promise to you 

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs.  

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best

• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through the VHI 

• Company pension contribution  

• Life assurance/ Income protection 

• 23 days annual leave 

• 3 company days 

• Annual bonus opportunity 

• Work From Home set-up allowance 

• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 

• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 

• Buddy system for all new starters 

• Collaborative working environment 

• Extensive training programs, classroom and online, through ‘Fenergo University’ 

• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 

• Defined training and role tracking to allow you see and assess your own career development and progress. 

• Active sports and social club 

• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 16 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

• Meet or exceed sales/revenue objectives through new client growth to support overall company growth goals.
• Completes sales cycle responsibility, including lead generation, qualification, and overall pipeline management and development.
• Develops and executes a structured prospecting plan to target mid-large companies across industry verticals, selling software solutions and consulting services to C Level Executives, Management Teams, and end users.
• Negotiate legal and financial agreements, such as NDA’s & MSA’s, etc.
• Build and manage strategic relationships with operational and executive staff or prospects to ensure the highest levels of efficient operational interaction.
• Use existing relationships within the partner organization to develop deep and trusted advisory relationships and net-new deal leads generation.

Desired Experience

• 8+ years of experience with proven success selling SaaS solutions into Tier 1 accounts within the banking sector
• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives.
• Experience selling across Belgium, Netherlands and Luxembourg (BeNeLux)
• Proven track record in enterprise sales
• Excellent interpersonal skills build trusted internal and external relationships.
• Results driven, self-starter that can excel in a fast-paced environment.
• Dynamic interpersonal skills are a critical success factor for this role, including assertiveness, impactful communication style with ability to influence actions/business decisions, high energy level with a bias for action, high credibility/respect from colleagues, and an enthusiastic attitude.

Nice to have

• Previous experience selling Risk and Compliance solutions.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs.

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect:A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What's in it for you?

• Employer Pension Contribution - We value your future and support your financial well-being by making contributions to your pension plan.
• NS Business card - We provide you with an NS Business card to cover your travel expenses for work-related purposes.
• Hybrid working - We offer a flexible working arrangement that allows you to work both remotely and from the office, giving you the freedom to structure your workday according to your needs.
• Working from home set up allowance - To ensure you have a comfortable and productive remote working environment, we provide an allowance to set up your home office with the necessary equipment and supplies.
• Company Socials - We believe in fostering a strong sense of community and team spirit. To promote social bonding, we organize regular activities and events where you can connect with your colleagues outside of work.
• Bike Scheme - We encourage sustainable and healthy transportation options. Through our bike scheme, you can enjoy the benefits of cycling to work, including fitness, reduced carbon emissions, and cost savings.
• Workshops activities covering areas of wellness, L&D, and business - We are committed to your personal and professional growth. Through a variety of workshops and activities, we provide opportunities for learning, development, and overall well-being, helping you thrive in your career

Diversity, Equality, and Inclusivity

Fenergo is an equal-opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

• Collaborate closely with the sales department to understand their needs, challenges, and goals, and develop digital solutions that align with their objectives.
• Create and maintain a comprehensive digital asset library, including sales presentations, product videos, interactive demos (working with CS, publishing to YouTube), and other relevant materials that enhance the sales team's ability to effectively communicate our value proposition to clients.
• Develop and implement a digital sales enablement strategy, leveraging technology, automation, and data analytics to streamline sales processes, improve efficiency, and drive revenue growth.
• Identify and assess digital tools, platforms, and applications that can enhance the sales team's productivity, effectiveness, and customer engagement, and oversee their implementation and integration.
• Provide training and support to the sales team on using digital tools and assets effectively in combination with our established selling methodology, ensuring the teams have the necessary knowledge and skills to leverage technology for sales success.
• Collaborate with the marketing team to align digital marketing initiatives with sales objectives, ensuring a seamless integration of marketing campaigns and sales processes.
• Monitor and analyze key performance indicators (KPIs) related to sales enablement and digital initiatives, and provide regular reports and insights to the sales leadership team.
• Stay updated on the latest trends and advancements in digital sales enablement, emerging technologies, and industry best practices, and proactively identify opportunities for improvement.

Desired Experience

• Proven experience in sales enablement, digital marketing, or a related role, preferably within a B2B environment.
• Strong understanding of digital tools, platforms, and technologies used for sales enablement, such as CRM systems, sales automation software, content management systems, and data analytics tools.
• Solid knowledge of digital marketing strategies, including content marketing, lead generation, and customer journey optimization.
• Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams and build strong relationships with stakeholders.
• Analytical mindset with the ability to interpret data, draw insights, and make data-driven decisions.
• Self-motivated and proactive, with the ability to work independently and manage multiple priorities in a fast-paced environment.
• Strong project management skills, with the ability to plan, execute, and monitor digital initiatives effectively.
• Creative problem-solving abilities and a passion for innovation and continuous improvement.

Nice to have / Skills that could make the difference.

• Experience working in a scale-up environment.

Our promise to you 

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross-functionally to accommodate our client’s needs.  

What we value is at the CORE of how we succeed:

• Collaboration: Working together to achieve our best

• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through Bupa  

• Company pension contribution   

• Life assurance/ Income protection/ Critical illness plan  

• 25 days annual leave  

• 3 company days  

• Annual bonus opportunity  

• Workplace nursery benefit  

• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management  

• Other competitive company benefits, such as flexible working hours, work from home policy, cycle scheme, sports and social committee and much more  

• Buddy system for all new starters  

• Collaborative working environment  

• Extensive training programs, classroom and online, through ‘Fenergo University’  

• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies  

• Defined training and role tracking to allow you see and assess your own career development and progress.  

• Active sports and social club  

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

Fenergo is the leading provider of Client Lifecycle Management (CLM) solutions that digitally transform how financial institutions, asset management and fintech firms onboard and manage clients throughout their client lifecycle. 

 Its software digitally orchestrates every client journey from initial Know your Customer (KYC) and client onboarding, automating regulatory compliance and enabling continuous monitoring throughout the client lifecycle (transaction monitoring, perpetual KYC), all the way to client offboarding. 

Fenergo is recognized for its in-depth financial services and regulatory expertise and out-of-the-box rules engine which ensures financial institutions are future-proofed against evolving Environmental, Social and Governance (ESG), KYC, Anti-Money-Laundering (AML), tax and prudential regulations across 120+ jurisdictions. Headquartered in Dublin, Ireland, Fenergo has offices in North America, the UK, Poland, Spain, South Africa, Asia Pacific, and the United Arab Emirates. 

Opportunity 

Fenergo is a dynamic and forward-thinking organisation committed to fostering a positive and inclusive workplace culture. We believe that engaged employees are the cornerstone of our success, and we are seeking an Employee Engagement & Communication Manager to lead our efforts in creating a thriving and connected workforce. 

As an Employee Engagement & Communications Manager, you will play a pivotal role in nurturing a workplace environment where our employees feel valued, motivated, and empowered. You will be responsible for designing and implementing engagement strategies, programs, and initiatives that enhance morale, productivity, and retention. You will work closely with cross-functional teams to build a culture that promotes innovation, diversity, and a sense of belonging. 

Key Responsibilities: 

Employee Communications: 

• Internal Communications: Craft, review, and deliver employee communications that support internal information sharing and transparency of company-wide initiatives across multiple internal communication channels. 
• Enhance Internal Communication Channels: Promote and enhance internal communication channels that connect employees with leadership, fostering a culture of transparency and open dialogue.
• Oversight of Employee Communication Platforms: Provide direction for the use and evolution of our internal communication platforms, such as Workvivo, to support effective employee engagement. 
• Facilitate Company-Wide Updates: Lead the planning and execution of quarterly company-wide updates, both in-person and virtually. Collaborate with leadership and key stakeholders to develop compelling content that reflects the company’s strategic direction, achievements, and upcoming initiatives. 

Employee Engagement: 

• Oversee Engagement Initiatives: Establish and maintain a global annual calendar of key engagement initiatives, providing strategic guidance and oversight to the implementation teams regionally to ensure alignment with organisational priorities. 
• Support Employer Branding Strategy: Support positioning Fenergo as an employer of choice, ensuring that the company’s mission, CORE values, and culture are effectively communicated.  
• Diversity, Equity & Inclusion Strategy: Lead the development and implementation of a global Diversity, Equity & Inclusion (DEI) strategy alongside our Diversity Committee to foster an inclusive work environment and strategically alignment with the company purpose. 
• Oversight of Employee Recognition Programmes: Provide high-level guidance on the creation and continuous development of employee recognition and rewards programmes, ensuring these initiatives align with broader engagement strategies and organisational CORE values. 
• Support and Organise Employee Resource Groups: Provide strategic guidance and support to employee resource groups (ERGs), including the Women's Network, Diversity Committee, and Sport and Social clubs, ensuring they align with the company's values and objectives and remain within operational budgets. 

• Bachelor’s degree in business, or a related field 
• Proven experience as a global Employee Engagement Manager/Communication Manager or in a similar role for at least 6 years. 
• Experience with Workvivo an advantage 
• A passionate advocate for diversity, inclusion, and employee well-being 
• Proven experience working globally across time zones and jurisdictions.  
• Strong understanding of employee engagement principles, organizational culture, and employee communications best practices. 
• Ability to working cross functional on a variety of initiatives 
• Excellent interpersonal and communication skills with the ability to build rapport at all levels of the organisation. 
• Exceptional project management skills with a keen eye for detail. 
• Proficiency in using engagement survey tools and software. 

Our promise to you  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed: 

• Collaboration: Working together to achieve our best 
• Outcomes: Drive Success in every engagement 
• Respect: A collective feeling of inclusion and belonging 
• Excellence: Continuously raising the bar 

What’s in it for you?  

• Healthcare cover through the VHI  
• Company pension contribution   
• Life assurance/ Income protection  
• 23 days annual leave  
• 3 company days  
• Annual bonus opportunity  
• Work From Home set-up allowance  
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management  
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more  
• Buddy system for all new starters  
• Collaborative working environment  
• Extensive training programs, classroom and online, through ‘Fenergo University’  
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies  
• Defined training and role tracking to allow you see and assess your own career development and progress.  
• Active sports and social club  
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area  

Diversity, Equality, and Inclusivity 

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. 

See more jobs at Fenergo

Apply for this job

About Us

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience. 

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities. 

What Does this Role Entail?

To enhance our global support team, we are hiring a support developer with strong, proven customer-facing services experience in the IT market. The Support Engineer will build and expand upon our professional and quality support service to all Fenergo customers and ensure customer satisfaction by meeting or exceeding internal Service Level Agreement targets and expectations. The successful candidate is expected to maintain a professional, courteous and customer service focused attitude always.

This Support Engineer will apply a mix of technical leadership, application programming, analysis of production defects, incident, activity prioritisation, as well as interacting directly with Fenergo’s customers (both remotely and on-site).

Your Responsibilities

·       Primary responsibility is to provide excellent direct customer support service to Fenergo's clients worldwide

·       Support & maintenance of web applications based on .NET 4.5 technology

·       Ensure support requests are managed and resolved within the agreed service level agreement (SLA)

·       Interacting with customers remotely and on client sites, directly as incident owner or supporting local Customer Support team in a mentor capacity

·       Ownership of critical or major incidents for Fenergo’s customers

·       Provide regular updates to users to ensure they kept fully informed of developments

·       Retain ownership of problems through to resolution to ensure a high level of user satisfaction

·       Investigation / analysis of production defects to ascertain their root cause

·       Bug fixing, and application of fixes to production and non-production environments

·       Develop change requests from detailed design specifications

·       Managing the deployment of new releases

·       Creation and updating knowledge base

·       Creation and updating of technical documentation

·       Preparing technical specifications

·       Participate in on-call duties rotation for out of hours support

Key Expectations

• Minimum 3 years development experience
• At least 2 years experience in .NET ideally mostly of C# 2.0, ASP.NET 4.5, XML
• Min. 2 years of experience in programming T-SQL or PL / SQL.
• Knowledge of JavaScript, JQuery, HTML, CSS.
• Experience in administration and troubleshooting with MsSQL and IIS.
• Technical expertise in the field of operating systems and networks will be an advantage.
• Experience in programming in Bash/regex (the analysis of large blocks of the system log) will be an advantage.
• Knowledge of ITIL
• Excellent communication and interpersonal skills
• Proven experience of working to Service Level Agreements (SLAs)
• Knowledge of the financial services industry an advantage

Education:

• Degree or Diploma in Computing or similar related qualification
•  Microsoft Certification is an advantage

Our Promise To You  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed: 

• Collaboration: Working together to achieve our best 

• Outcomes: Drive Success in every engagement  

• Respect: A collective feeling of inclusion and belonging 

• Excellence: Continuously raising the bar 

• Private healthcare cover 

• 23 days annual leave 

• 3 company days 

• Annual bonus opportunity 

• Work From Home set-up allowance 

• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 

• Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more 

• Buddy system for all new starters 

• Collaborative working environment 

• Extensive training programs, classroom and online, through ‘Fenergo University’ 

• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 

• Defined training and role tracking to allow you see and assess your own career development and progress. 

• Active sports and social club 

See more jobs at Fenergo

Apply for this job

About Us

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience. 

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities. 

What Does This Role Entail?

We are currently searching for a Technical Account Manager to join our Global Support Team. The Fenergo Support Team is responsible for working with our client’s IT teams to help and provide support for complex production issues with the Fenergo application. The Technical Account Manager will be the primary support contact for assigned clients and will be responsible to drive their issues through to resolution.

Your Responsibilities

·       Be the primary support contact for assigned accounts (1 to 4)

·       Troubleshoot technically complex issues for the assigned clients and drive them through to resolution

·       Identify and reproduce customer reported software defects and work with our internal development teams to resolve them

·       Keep customers updated on the progress of their support tickets

·       Build relationships with key business and IT stakeholders and become an expert on customer’s implementation

·       Accurately document customer issues, understand customer systems and configuration, identify problems and recommend solutions

·       Become a recognised subject matter expert in Fenergo products

·       Help customers achieve their business goals by providing proactive recommendations and best practices related to the Fenergo application

·       Build relationships and work with Product, Professional Services, Customer Success and the wider Support Team to address customers issues.

·       Actively communicate both internally and externally on the progress of the incidents

Key Expectations

Technical Skills:

·       Good understanding of Windows and Linux Operating Systems Administration

·       Strong knowledge of TCP/IP, DNS, HTTP, Active Directory, IIS and other web and network technologies.

·       Good understanding of database technologies and ability to write basic SQL queries to troubleshoot and correct data issues.

·       Knowledge of programming or scripting languages is an advantage

Required:

·       5+ years’ working experience in one or more of the following: Technical Support, Enterprise Architecture, Software Consultant, Development

·       Bachelor’s degree in Computer Science, Computer Engineering or similar discipline is a plus

·       Strong analytical, problem solving and troubleshooting skills

·       High level of self-motivation with a strong desire to solve problems and ability to multi-task following priorities and adhering to SLAs

·       Experience in dealing with large, complex, distributed systems scale business.

·       Ability to communicate clearly and effectively both verbally and in writing with customers and internal teams

·       Leadership skills to inspire a team across multiple locations that are outside your direct chain of command.

·       Demonstrated Customer focus and empathy

·       Ability to maintain self-control and objectivity while defusing stressful customer situations.

·       Some travel may be required to customer sites and other Fenergo offices (up to 20%)

Our Promise To You  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed: 

• Collaboration: Working together to achieve our best 

• Outcomes: Drive Success in every engagement  

• Respect: A collective feeling of inclusion and belonging 

• Excellence: Continuously raising the bar 

• Private healthcare cover 

• 23 days annual leave 

• 3 company days 

• Annual bonus opportunity 

• Work From Home set-up allowance 

• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 

• Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more 

• Buddy system for all new starters 

• Collaborative working environment 

• Extensive training programs, classroom and online, through ‘Fenergo University’ 

• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 

• Defined training and role tracking to allow you see and assess your own career development and progress. 

• Active sports and social club 

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience. 

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities. 

What Does the Role Entail

As a Junior Product Owner, you will be an integral part of Fenergo’s SaaS product team. As part of the team, you will have a chance to influence the direction of the product front to back and grow with the product as we continue to build out our offerings. We are building the platform using the latest technologies and cloud-based architecture, utilizing the power of platform services. The team is transforming the way we design and build software so that value is delivered quickly to our users.

Responsibilities

In this role, you will get the chance to

• Be part of a cross-functional team of product owners, engineers and designers to deliver your product on a global scale.
• Be a subject matter expert for your product and subject domain, with an awareness of how your product impacts the broader business objectives.
• Work on defining the roadmap, create benchmarks against client requirements and engaging in market analysis.
• Develop features and user stories in the product backlog.
• Be responsible for writing user stories, working the developers to form solutions and designs.
• Conduct market research and competitor analysis, using this to inform decisions on a user story design level.
• Input into the product vision and be a voice for this vision internally.
• Understand the balance between achieving the desired business results and building a product that brings value to clients.
• Understand customers and their pain points through qualitative user research methodologies such as in-depth interviews and prototype walkthroughs.
• Work with a global client base, who are transforming every part of their digital customer journeys.
• Collaborate with global, cross-functional teams to revolutionize how we develop and deliver.

Requirements

• Experience working in the financial services industry or on a SaaS Product as a product manager, management consultant, product owner or similar is ideal but not a must.
• Excited about producing world-class software and determined to lead by example.
• Ability to work independently, prioritise tasks, meet deadlines in a high paced environment and in an agile fashion.
• Understanding the value of design thinking methodologies and championing them would be ideal.
• A customer-first mindset in everything you do.
• Unafraid to make quick decisions.
• Excited about imagining ways to solve business problems using technology.
• Experience of working with tools to manage backlog work items and interact with product development teams towards a shared outcome would be ideal.
• Excellent written and verbal communication skills.
• Willingness to occasionally travel domestically and internationally.

Our Promise To You

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed: 

• Collaboration: Working together to achieve our best 

• Outcomes: Drive Success in every engagement  

• Respect: A collective feeling of inclusion and belonging 

• Excellence: Continuously raising the bar 

• Healthcare cover through the VHI 

• Company pension contribution  

• Life assurance/ Income protection 

• 23 days annual leave 

• 3 company days 

• Annual bonus opportunity 

• Work From Home set-up allowance 

• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 

• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 

• Buddy system for all new starters 

• Collaborative working environment 

• Extensive training programs, classroom and online, through ‘Fenergo University’ 

• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 

• Defined training and role tracking to allow you see and assess your own career development and progress. 

• Active sports and social club 

• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 

See more jobs at Fenergo

Apply for this job

As a company at the forefront of digital transformation in financial institutions, Fenergo is revolutionizing the way client and regulatory technology is utilized in the industry. With a focus on providing Client Lifecycle Management (CLM) software solutions, Fenergo empowers financial institutions to deliver a faster, compliant, and digital customer experience.

With over 700 employees across 11 offices worldwide, Fenergo is a truly global company. This presents a unique opportunity for individuals who are ambitious and eager to make a significant impact in the financial services industry. Fenergo's impressive track record is reflected in their numerous accolades, including being recognized as the No. 1 CLM provider in RiskTech100™ and the winner of the Deloitte Best Managed Companies award. Furthermore, Fenergo's CEO, Marc Murphy, emphasizes the company's commitment to innovation and growth, making it an exciting place for talented individuals to contribute their skills and showcase their abilities.

What does this role entail?

A Fenergo Solution Architect is a versatile professional who plays a pivotal role in designing and delivering solutions using Fenergo products. They combine technical expertise with strategic thinking, ensuring that solutions align with business goals and are optimized for the Fenergo offering.

Your Responsibilities

Solution Design and Delivery:

• Design and deliver solutions for enterprise-grade customers using Fenergo's SaaS product offering.
• Recommend the best solution based on given requirements.
• Articulate trade-offs involved in choosing one solution over another - ensuring that the chosen solution can is sustainable.
• Deliver on time.
• Highlight technical decisions impact and risk on business operations.

Holistic Approach:

• Bring together technology, people, and processes using governance.
• Utilize expert communication and listening skills to ensure solutions meet business needs.

Big Picture Thinking:

• Be a big picture thinker while also possessing in-depth problem-solving skills. (Think strategically, execute tactically)
• Have broad and deep technical knowledge specific to Fenergo products with both the functional and technical characteristics.

Leadership and Collaboration:

• Act as a trusted advisor and leader, partnering with business stakeholders and executives.
• Work with the client's technical teams to ensure practices are followed.
• Translate business needs into a technical vision.
• Contribute to the global practices and patterns.
• Roll up complex topics into executive summaries for non-technical stakeholder engagement.

Proofs-of-Concept (POCs):

• Build POCs for solutions that teams can iterate on. Provide rapid prototype of solution design to convey detail and ensure detailed design patterns are provided to clients.
• Guide builders in executing technical visions with the Fenergo ecosystem.

Problem Resolution:

• Serve as the technical escalation point for any technical issues on the path to a production go live.
• Leverage experience as a highly experienced problem solver within the Fenergo ecosystem.

Core Competencies:

Business Architecture:

• Analyzing Business Processes and Requirements: Understanding and analysing business requirements and processes to ensure that proposed technical solutions align with the organization's business goals and objectives. (IE: Fit Analysis to TOM)
• Strategic Planning: Developing strategic plans to enhance business operations through technology. This includes assessing the impact of new technologies on business processes and proposing changes to optimize performance. (IE: Feature release adoption)
• Stakeholder Engagement: Collaborating with business leaders and stakeholders to understand their vision and translate it into actionable technology strategies.

Data Architecture:

• Data Modelling and Design: Designing and overseeing the implementation of data storage solutions, ensuring they are scalable, secure, and efficient.
• Data Governance and Compliance: Ensuring compliance with data governance policies and regulations (IE: GDPR). Implementing measures for data security, quality, and integrity.
• Data Integration and Management: Overseeing the integration of new data sources and managing the lifecycle of data across the organisation.

Application Architecture:

• Designing Application Solutions: Creating architectural designs for software applications that meet the business requirements and are scalable, reliable, and maintainable. (IE: Integration Application Solutions)
• Application Portfolio Management: Overseeing the application portfolio to ensure alignment with business needs and technology trends. Mapping product portfolio to client ecosystem.
• Quality Assurance: Ensuring that application designs meet quality standards and performance requirements, Non-Functional Delivery (NFRs)

Technology Architecture:

• Infrastructure Planning: Designing and planning IT infrastructure that supports the organization's technology needs, including cloud services, networks, and hardware.
• Emerging Technologies: Keeping abreast of emerging technologies and assessing their potential impact on the client's technology strategy.
• Disaster Recovery and Security: Developing strategies for disaster recovery and maintaining the security of the technology infrastructure.

Key Expectations

Collaboration and Communication:

• Utilize strong collaboration skills for Fenergo project networks
• Demonstrate excellent communication skills
• Identification and Communication of risk to adoption, implementation or reputation.
• Ability to provide experience-based advice and/or analogy-based content to negotiate challenging topics.

Analytical Skills and Solution Design:

• Apply Fenergo-specific solution development controls
• Apply analytical skills to assess and understand Fenergo technology and requirements
• Apply knowledge of Fenergo-specific web-based security practices
• Utilize experience in Fenergo-specific Engineering & Software Architecture Design

Industry knowledge:

• Have an overarching knowledge around cloud native technologies
• Apply knowledge of web-based security such as OAuth2, OIDC, PKI, etc
• Apply familiarity with integration patterns and designs with an event driven SaaS offering
• Experience with complex distributed compute and service-based architecture

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

·       Collaboration: Working together to achieve our best

·       Outcomes: Drive Success in every engagement

·       Respect: A collective feeling of inclusion and belonging

·       Excellence: Continuously raising the bar

• Healthcare cover through the VHI 
• Company pension contribution  
• Life assurance/ Income protection 
• 23 days annual leave 
• 3 company days 
• Annual bonus opportunity 
• Work From Home set-up allowance 
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 
• Buddy system for all new starters 
• Collaborative working environment 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 
• Defined training and role tracking to allow you see and assess your own career development and progress. 
• Active sports and social club 
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

About us 

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.  As a Director of Sales, you would play a significant role in generating business for the region across new and existing customers.

What does this role entail?

• Meet or exceed sales/revenue objectives through new client growth to support overall company growth goals.
• Completes sales cycle responsibility, including lead generation, qualification, and overall pipeline management and development.
• Develops and executes a structured prospecting plan to target mid-large companies across industry verticals, selling software solutions and consulting services to C Level Executives, Management Teams, and end users.
• Develops effective relationships with key decision makers within the customer or prospect's organization to sell client the best product and service to close the gaps and improve costs.
• Negotiate legal and financial agreements, such as NDA’s & MSA’s, etc.
• Build and manage strategic relationships with operational and executive staff or prospects to ensure the highest levels of efficient operational interaction.
• Use existing relationships within the partner organization to develop deep and trusted advisory relationships and net-new deal leads generation.

Desired Experience

• 8+ years of experience with proven success in software sales to financial services industry
• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives.
• Excellent interpersonal skills build trusted internal and external relationships.
• Results driven, self-starter that can excel in a fast-paced environment.
• Dynamic interpersonal skills are a critical success factor for this role, including assertiveness, impactful communication style with ability to influence actions/business decisions, high energy level with a bias for action, high credibility/respect from colleagues, and an enthusiastic attitude.

Nice to have / Skills that could make the difference.

• Experience selling into banks across ASEAN
• Previous experience selling Risk and Compliance solutions.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs. 

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• We value your work-life balance, which is why we offer a generous 26 days of annual leave, as well as three paid leave days for the end of the year.
• We offer a work from home set-up allowance so you can work from home effectively.

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

A Fenergo Solution Architect is a versatile professional who plays a pivotal role in designing and delivering solutions using Fenergo products. They combine technical expertise with strategic thinking, ensuring that solutions align with business goals and are optimized for the Fenergo offering.

Roles and responsibilities:

Solution Design and Delivery:

• Design and deliver solutions for enterprise-grade customers using Fenergo's SaaS product offering.
• Recommend the best solution based on given requirements.
• Articulate trade-offs involved in choosing one solution over another - ensuring that the chosen solution can is sustainable.
• Deliver on time.
• Highlight technical decisions impact and risk on business operations.

Holistic Approach:

• Bring together technology, people, and processes using governance.
• Utilize expert communication and listening skills to ensure solutions meet business needs.

Big Picture Thinking:

• Be a big picture thinker while also possessing in-depth problem-solving skills. (Think strategically, execute tactically)
• Have broad and deep technical knowledge specific to Fenergo products with both the functional and technical characteristics.

Leadership and Collaboration:

• Act as a trusted advisor and leader, partnering with business stakeholders and executives.
• Work with the client's technical teams to ensure practices are followed.
• Translate business needs into a technical vision.
• Contribute to the global practices and patterns.
• Roll up complex topics into executive summaries for non-technical stakeholder engagement.

Proofs-of-Concept (POCs):

• Build POCs for solutions that teams can iterate on. Provide rapid prototype of solution design to convey detail and ensure detailed design patterns are provided to clients.
• Guide builders in executing technical visions with the Fenergo ecosystem.

Problem Resolution:

• Serve as the technical escalation point for any technical issues on the path to a production go live.
• Leverage experience as a highly experienced problem solver within the Fenergo ecosystem.

Core Competencies:

Business Architecture:

• Analyzing Business Processes and Requirements: Understanding and analysing business requirements and processes to ensure that proposed technical solutions align with the organization's business goals and objectives. (IE: Fit Analysis to TOM)
• Strategic Planning: Developing strategic plans to enhance business operations through technology. This includes assessing the impact of new technologies on business processes and proposing changes to optimize performance. (IE: Feature release adoption)
• Stakeholder Engagement: Collaborating with business leaders and stakeholders to understand their vision and translate it into actionable technology strategies.

Data Architecture:

• Data Modeling and Design: Designing and overseeing the implementation of data storage solutions, ensuring they are scalable, secure, and efficient.
• Data Governance and Compliance: Ensuring compliance with data governance policies and regulations (IE: GDPR). Implementing measures for data security, quality, and integrity.
• Data Integration and Management: Overseeing the integration of new data sources and managing the lifecycle of data across the organisation.

Application Architecture:

• Designing Application Solutions: Creating architectural designs for software applications that meet the business requirements and are scalable, reliable, and maintainable. (IE: Integration Application Solutions)
• Application Portfolio Management: Overseeing the application portfolio to ensure alignment with business needs and technology trends. Mapping product portfolio to client ecosystem.
• Quality Assurance: Ensuring that application designs meet quality standards and performance requirements, Non-Functional Delivery (NFRs)

Technology Architecture:

• Infrastructure Planning: Designing and planning IT infrastructure that supports the organization's technology needs, including cloud services, networks, and hardware.
• Emerging Technologies: Keeping abreast of emerging technologies and assessing their potential impact on the client's technology strategy.
• Disaster Recovery and Security: Developing strategies for disaster recovery and maintaining the security of the technology infrastructure.

Collaboration and Communication:

• Utilize strong collaboration skills for Fenergo project networks
• Demonstrate excellent communication skills
• Identification and Communication of risk to adoption, implementation or reputation.
• Ability to provide experience-based advice and/or analogy based content to negotiate challenging topics.

Analytical Skills and Solution Design:

• Apply Fenergo-specific solution development controls
• Apply analytical skills to assess and understand Fenergo technology and requirements
• Apply knowledge of Fenergo-specific web-based security practices
• Utilize experience in Fenergo-specific Engineering & Software Architecture Design

Industry knowledge:

• Have an overarching knowledge around cloud native technologies
• Apply knowledge of web-based security such as OAuth2, OIDC, PKI, etc
• Apply familiarity with integration patterns and designs with an event driven SaaS offering
• Experience with complex distributed compute and service-based architecture

Our promise to you  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed: 

• Collaboration: Working together to achieve our best 
• Outcomes: Drive Success in every engagement  
• Respect: A collective feeling of inclusion and belonging 
• Excellence: Continuously raising the bar 

• Healthcare cover through Cigna 
• Vision care is also offered through the Cigna plan 
• Life Assurance and Disability Income Insurance through HSBC 
• 23 days annual leave 
• 3 company days 
• Annual bonus opportunity 
• Work From Home set-up allowance 
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 
• Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more 
• Buddy system for all new starters 
• Collaborative working environment 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 
• Defined training and role tracking to allow you see and assess your own career development and progress. 
• Active sports and social club 

Diversity, Equality, and Inclusivity 

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. 

See more jobs at Fenergo

Apply for this job

About us 

We are a global FinTech & RegTech success story growing rapidly across North America, Europe, and Asia. We are customer-centric and passionate about our clients. We have an amazing market fit and are operating in the right market with the right solutions. Our clients are facing evolving risks, massive cost increases, and a crowded competitive landscape, compromising their growth trajectory and overall profitability. 

Fenergo is leading the market transformation of Client Lifecycle Management, designed to drive automation and scale, improve our clients-clients user experience, and accelerate the adoption of Cloud Services within our industry.  As such, we are a category-killer in our segment.  Our brand exemplifies credibility and thought leadership, garnering numerous awards for our digital customer journeys, solutions, and services.  Today, we are on track to eclipse 2B USD in valuation and will accelerate towards 3-4B USD within ~3 years.  As a Director of Sales, you would play a significant role in generating business for the region across new and existing customers.

What does this role entail?

• Meet or exceed sales/revenue objectives through new client growth to support overall company growth goals.
• Completes sales cycle responsibility, including lead generation, qualification, and overall pipeline management and development.
• Develops and executes a structured prospecting plan to target mid-large companies across industry verticals, selling software solutions and consulting services to C Level Executives, Management Teams, and end users.
• Develops effective relationships with key decision makers within the customer or prospect's organization to sell client the best product and service to close the gaps and improve costs.
• Negotiate legal and financial agreements, such as NDA’s & MSA’s, etc.
• Build and manage strategic relationships with operational and executive staff or prospects to ensure the highest levels of efficient operational interaction.
• Use existing relationships within the partner organization to develop deep and trusted advisory relationships and net-new deal leads generation.

Desired Experience

• 8+ years of experience with proven success in software sales to financial services industry
• Strong sales experience working with complex customers and segments of their business, across all levels if stakeholders, include C-level executives.
• Excellent interpersonal skills build trusted internal and external relationships.
• Results driven, self-starter that can excel in a fast-paced environment.
• Dynamic interpersonal skills are a critical success factor for this role, including assertiveness, impactful communication style with ability to influence actions/business decisions, high energy level with a bias for action, high credibility/respect from colleagues, and an enthusiastic attitude.

Nice to have / Skills that could make the difference.

• Experience selling into banks across ASEAN
• Previous experience selling Risk and Compliance solutions.

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our client’s needs. 

• Collaboration: Working together to achieve our best
• Outcomes: Drive Success in every engagement
• Respect: A collective feeling of inclusion and belonging
• Excellence: Continuously raising the bar

What’s in it for you?

• At Fenergo, we believe that our employees deserve the best, which is why we offer a comprehensive benefits package that puts your health and well-being first. You and your loved ones will have access to medical, dental, and vision care, as well as life insurance coverage. We also provide an annual health screening to ensure you stay in tip-top shape.
• We value your work-life balance, which is why we offer a generous 23 days of annual leave, as well as three paid leave days for the end of the year.
• Our hybrid working policy and flexible hours allow you to work in a way that fits your lifestyle. Plus, if you need to work from home, we've got you covered with a work from home set up allowance.

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job

A Fenergo Solution Architect is a versatile professional who plays a pivotal role in designing and delivering solutions using Fenergo products. They combine technical expertise with strategic thinking, ensuring that solutions align with business goals and are optimized for the Fenergo offering.

Roles and responsibilities:

Solution Design and Delivery:

• Design and deliver solutions for enterprise-grade customers using Fenergo's SaaS product offering.
• Recommend the best solution based on given requirements.
• Articulate trade-offs involved in choosing one solution over another - ensuring that the chosen solution can is sustainable.
• Deliver on time.
• Highlight technical decisions impact and risk on business operations.

Holistic Approach:

• Bring together technology, people, and processes using governance.
• Utilize expert communication and listening skills to ensure solutions meet business needs.

Big Picture Thinking:

• Be a big picture thinker while also possessing in-depth problem-solving skills. (Think strategically, execute tactically)
• Have broad and deep technical knowledge specific to Fenergo products with both the functional and technical characteristics.

Leadership and Collaboration:

• Act as a trusted advisor and leader, partnering with business stakeholders and executives.
• Work with the client's technical teams to ensure practices are followed.
• Translate business needs into a technical vision.
• Contribute to the global practices and patterns.
• Roll up complex topics into executive summaries for non-technical stakeholder engagement.

Proofs-of-Concept (POCs):

• Build POCs for solutions that teams can iterate on. Provide rapid prototype of solution design to convey detail and ensure detailed design patterns are provided to clients.
• Guide builders in executing technical visions with the Fenergo ecosystem.

Problem Resolution:

• Serve as the technical escalation point for any technical issues on the path to a production go live.
• Leverage experience as a highly experienced problem solver within the Fenergo ecosystem.

Core Competencies:

Business Architecture:

• Analyzing Business Processes and Requirements: Understanding and analysing business requirements and processes to ensure that proposed technical solutions align with the organization's business goals and objectives. (IE: Fit Analysis to TOM)
• Strategic Planning: Developing strategic plans to enhance business operations through technology. This includes assessing the impact of new technologies on business processes and proposing changes to optimize performance. (IE: Feature release adoption)
• Stakeholder Engagement: Collaborating with business leaders and stakeholders to understand their vision and translate it into actionable technology strategies.

Data Architecture:

• Data Modeling and Design: Designing and overseeing the implementation of data storage solutions, ensuring they are scalable, secure, and efficient.
• Data Governance and Compliance: Ensuring compliance with data governance policies and regulations (IE: GDPR). Implementing measures for data security, quality, and integrity.
• Data Integration and Management: Overseeing the integration of new data sources and managing the lifecycle of data across the organisation.

Application Architecture:

• Designing Application Solutions: Creating architectural designs for software applications that meet the business requirements and are scalable, reliable, and maintainable. (IE: Integration Application Solutions)
• Application Portfolio Management: Overseeing the application portfolio to ensure alignment with business needs and technology trends. Mapping product portfolio to client ecosystem.
• Quality Assurance: Ensuring that application designs meet quality standards and performance requirements, Non-Functional Delivery (NFRs)

Technology Architecture:

• Infrastructure Planning: Designing and planning IT infrastructure that supports the organization's technology needs, including cloud services, networks, and hardware.
• Emerging Technologies: Keeping abreast of emerging technologies and assessing their potential impact on the client's technology strategy.
• Disaster Recovery and Security: Developing strategies for disaster recovery and maintaining the security of the technology infrastructure.

Collaboration and Communication:

• Utilize strong collaboration skills for Fenergo project networks
• Demonstrate excellent communication skills
• Identification and Communication of risk to adoption, implementation or reputation.
• Ability to provide experience-based advice and/or analogy based content to negotiate challenging topics.

Analytical Skills and Solution Design:

• Apply Fenergo-specific solution development controls
• Apply analytical skills to assess and understand Fenergo technology and requirements
• Apply knowledge of Fenergo-specific web-based security practices
• Utilize experience in Fenergo-specific Engineering & Software Architecture Design

Industry knowledge:

• Have an overarching knowledge around cloud native technologies
• Apply knowledge of web-based security such as OAuth2, OIDC, PKI, etc
• Apply familiarity with integration patterns and designs with an event driven SaaS offering
• Experience with complex distributed compute and service-based architecture

Our promise to you  

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs.   

What we value is at the CORE of how we succeed: 

• Collaboration: Working together to achieve our best 
• Outcomes: Drive Success in every engagement  
• Respect: A collective feeling of inclusion and belonging 
• Excellence: Continuously raising the bar 

• Private healthcare cover 
• 23 days annual leave 
• 3 company days 
• Annual bonus opportunity 
• Work From Home set-up allowance 
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 
• Other competitive company benefits, such as flexible working hours, work from home policy, sports and social committee and much more 
• Buddy system for all new starters 
• Collaborative working environment 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 
• Defined training and role tracking to allow you see and assess your own career development and progress. 
• Active sports and social club 

Diversity, Equality, and Inclusivity 

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment. 

See more jobs at Fenergo

Apply for this job

Fenergo exists for one reason and that is to better enable financial institutions to onboard and service their customers digitally, safely, and compliantly. One very simple reason for being. And there are 850 of us at Fenergo who wake up every day thinking about how to improve the customer onboarding experience through technology. And we are the best in the world at it. Which is why we count 32 of the top 50 financial institutions amongst our customers. It is also why we are consistently ranked as #1 in Customer Lifecycle Management and why we count some of the world’s top companies as our technology partners, Salesforce, IBM, PWC, Accenture, DXC to name but a few. French and UK private equity firms have recently acquired a majority stake in Fenergo, valuing the business at over $1bn, and are looking to scale the business globally. Headquartered in Dublin, Ireland, Fenergo has offices in North America (Boston, New York and Toronto), UK (London), Spain (Madrid), Poland (Wroclaw), Asia Pacific (Sydney, Melbourne, Singapore, Hong Kong and Tokyo) and UAE (Dubai).

What does this role entail?

Fenergo is currently seeking a Financial Accountant to join their dynamic team. This is an excellent opportunity for the candidate to develop their career with a high growth and dynamic international technology company. This role will be varied and provide great exposure to the full finance function. The successful candidate will be a qualified accountant, with strong problem solving and communication skills, be results focused and have a positive can-do attitude.

Your responsibilities

• Revenue accounting
• Assistance with monthly board reporting
• Debt reporting
• Lender reporting
• Treasury management
• Commission calculation
• IFRS Accounting adjustments
• Other ad-hoc tasks

Key Expectations

• Must be a Qualified accountant – ACA or similar
• Experience in Financial reporting
• Must have advanced knowledge and practical experience with Excel
• Intermediate experience in PPT
• NetSuite experience preferable
• Intermediate experience preferable in Coupa; Navan; JPM Treasury; FloQast

Our promise to you

We are striving to become global leaders across all of the categories we operate in and as part of that we are a high-performing highly collaborative team that works cross functionally to accommodate our clients needs. 

What we value is at the CORE of how we succeed:

·       Collaboration: Working together to achieve our best

·       Outcomes: Drive Success in every engagement

·       Respect: A collective feeling of inclusion and belonging

·       Excellence: Continuously raising the bar

What’s in it for you?

• Healthcare cover through the VHI 
• Company pension contribution  
• Life assurance/ Income protection 
• 23 days annual leave 
• 3 company days 
• Annual bonus opportunity 
• Work From Home set-up allowance 
• Opportunity to work with clients and colleagues on a global scale for a world leader in Client Lifecycle Management 
• Other competitive company benefits, such as flexible working hours, work from home policy, bike to work scheme, sports and social committee, weekly fitness and sports classes and much more 
• Buddy system for all new starters 
• Collaborative working environment 
• Extensive training programs, classroom and online, through ‘Fenergo University’ 
• Opportunity to work on a cutting-edge Fintech Product, using the latest of tools and technologies 
• Defined training and role tracking to allow you see and assess your own career development and progress. 
• Active sports and social club 
• State of the art offices in the heart of Dublin’s Docklands with great facilities, canteen and games area 

Diversity, Equality, and Inclusivity

Fenergo is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace, where all employees are valued, respected, and can reach their full potential. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other characteristic protected by applicable law. Our hiring decisions are based solely on qualifications, merit, and business needs. We believe that a diverse workforce enriches our company culture, fosters innovation, and contributes to our overall success. We strive to provide a fair and supportive environment for all employees, promoting equal opportunities for career development and advancement. We encourage all qualified individuals to apply for employment opportunities and join our team in contributing to a collaborative and inclusive work environment.

See more jobs at Fenergo

Apply for this job