Heifer International
An international nonprofit organization.Our goal is to help families achieve living incomes, which will allow them to feed their families daily; educate all their children; and have proper housing, water, hygiene and other essential resources. When many families gain this new sustainable income, it brings new opportunities for building schools, creating agricultural cooperatives, forming community savings, and funding small businesses.
Headquarter Location:
Little Rock, Arkansas, USA
Heifer International is hiring a Remote Global People Relations Manager
Description
ABOUT HEIFER
Heifer International (HI) started life as Heifers for Relief in 1944. Its founder, an Ohio farmer named Dan West, was a Church of the Brethren relief worker, who, working with Quakers and Mennonites, directed a program where hungry children were given rations of milk. He quickly came to realize that was just a short-term solution however and the gift of a cow that could provide milk long term for a family was the answer. West took the idea to his neighbors and to his church which led to the formation of the Heifers for Relief Committee in 1939 later to be approved by the U.S. Department of Agriculture to pursue the idea as a national project. The model has since evolved significantly and today, Heifer International has global operations in 19 countries around the world, working alongside local farmers and business owners supporting them and their communities as they mobilize and envision their futures.
Since its inception, and today as a leading organization in the NGO community, Heifer has been recognized as a leading partner; one that provides hope and a secure future for so many and to date, Heifer International has helped 46 million farming families across the Americas, Africa and Asia. In the past five years alone, 2.7 million families have closed the living income gap or are close to doing so. Scaling Heifer International’s signature programs will support an additional 10 million people reach a living income by 2030. To achieve this, Heifer International relies on its passionate, committed, and highly skilled staff.
ROLE SUMMARY
Heifer is going through a significant level of transformation on its commitment to be Locally-Led, Globally-Connected, with that, there is an immediate and mid-term need for a seasoned Global People Relations Manager to work closely with the Chief People Officer, the People Department, and other internal and external stakeholders globally to promote effective Employee Relations practices, consistent policy implementation, and alignment with DEIB priorities in support of the transformation.
Reporting to the Chief People Officer, the Global People Relations Manager is a key member of Heifer’s Global People Department and will work with Heifer’s People Department Senior Management Team (SMT) to facilitate Global Employee Relations responsibilities and case management. The purpose of the role is to promote confidence in Employee Relations Systems through prompt case management, consistent implementation of polices, enhanced communication with staff, promotion of DEIB practices, policy creation and update, annual policy trainings and acknowledgement, and data security.
The Successful Candidate
To succeed in this role, you will have a track record in providing high quality customer service practices to enhance employee experience. You have the ability to collaborate with others to drive a common goal. You will also need to have a caring, open and honest communication style both in writing and verbally. To succeed, you also pay attention to customer service approaches and have a sense of fairness and justice.
Key Responsibilities:
- Support the promotion of a culture of respect that celebrates DEI&B. Collaborate with senior leadership to drive cultural transformation, using independent thinking and strategic planning to support long-term organizational goals.
- Keep track of DEIB priorities set by SMT and constantly provide progress towards plans and global DEIB standards and success indicators.
- The role has a direct impact on the organization’s end results by influencing employee engagement, driving DEIB initiatives, and ensuring the fair and effective resolution of employee relations issues. This contributes to maintaining a positive organizational culture, reducing turnover, and improving overall employee satisfaction, which are critical factors for the success of the organization’s transformation goals.
- The role requires regular contact with global stakeholders, employees, senior management, and regional HR teams to provide guidance on employee relations matters and promote organizational policies, DEIB initiatives, and cultural transformation.
- Collaborate with the CPO, People Department Leaders, and global stakeholders in driving organizational culture and values that support transformation towards Sustainable Locally Led Development. This will be through the focus on Employee Relations initiatives that foster engagement with staff, transparency, sharing of information, and trust in justice of case management.
- Support the Global Talent Development Director in driving the Performance Management/Development System globally.
- Plan and execute global Employee Relations strategies without direct supervision, leveraging knowledge and experience to address emerging challenges and ensure alignment with organizational goals.
- Oversee and support global internal communications for the People Department at HQ and field offices, ensuring alignment and consistency in employment policies, manuals, and procedures.
- Collaborate with HR, Legal, and regional teams to ensure employees understand and acknowledge these policies.
- Exercise initiative in policy updates and communication strategies, proactively identifying areas for improvement and implementing changes that enhance employee engagement and organizational transparency.
- Provide support to regional and field offices in developing, updating, and communicating HR Manuals, Employee handbooks, HR policies, and procedures. Keep updated the central point for latest versions of HR material globally.
- Lead, keep track of, and help conduct complex and sensitive workplace reviews/investigations in collaboration with Risk Management & Assurance Unit and Legal to ensure that timely and fair process is followed and that reports are properly completed and communicated as per policy.
- Manage and constantly update access to employees’ records. Ensure that employee records are always updated.
- Work with the four regional teams in the U.S., Americas, Africa, and Asia to start thinking about HR compliance across the organization. As a framework for compliance is co-designed, collaborate with the Global People Team to lead self-audits and guide corrective actions. Ensuring adherence to legal requirements and internal policies without needing constant oversight.
- Demand for strong analytical thinking needed when monitoring global HR compliance frameworks and ensuring alignment with regional laws and organizational policies.
- Help design and roll out global engagement surveys, crash surveys and guide relevant stakeholders on developing action plans to respond to areas of development and promote areas of strength.
- Work with the Global HR Systems Coordinator to advance Data Protection within HR systems.
- Work with Legal Department to address labor issues, proactively manage employment-related labor risks; advise and coach management on achieving the same.
- Contacts frequently involve managing sensitive information related to workplace investigations, employee disputes, and performance management in accordance with global policies and DEIB standards, requiring discretion and the ability to influence positive outcomes.
- Operates with significant autonomy, making decisions guided by general HR policies and objectives. While the role collaborates with senior management, especially the Chief People Officer, oversight is primarily at the upper management level. The role is responsible for independently managing employee relations issues, driving global HR initiatives, and ensuring compliance with policies, with periodic review by top management.
- Hold oneself accountable for achieving objectives and plans and collaborate with colleagues to help them achieve their goals as well.
- Invest in oneself professional development. Stay connected with sector forums, national/international Employee Engagement and HR forums.
- Other duties and tasks as assigned.
Minimum Requirements:
- A minimum of 7 years of People/HR experience in Global Human Resources preferably within the International Non-Government (INGO) sector, plus a minimum of 3 years of supervisory experience.
- BA/BS degree in Human Resources, Business Administration, communication, or a related field. A master's degree is a plus.
- Continued HR education, GPHR, PHR, SPHR, or SHRM SCP certification is a plus
- Demonstrable experience in Generalist HR function with focus on Employee Relations.
- Excellent interpersonal and written spoken, and written communication skills.
- Must possess a high level of integrity and credibility. Be comfortable operating and working with teams across different cultures, backgrounds, and within a matrix structure.
- Self-motivated, agile, and detail-oriented with exceptional organizational, interpersonal and conflict resolution skills.
The position may performed remotely. Global Candidates are encouraged especially where Heifer has an established office.
Salary Information:
The expected base salary varies depending on the candidate's location. For U.S.-based candidates, the base salary range for this position is from $79k to $100k USD annually. Placement within the range will be based on the experience and competency level of the candidate.
What We Offer:
- Heifer International offers a variety of benefits for U.S.-based employees working 30 or more hours per week.
- Health and wellness benefits including Flexible Spending Account and/or Health Saving Account
- Employee assistance program
- 403(b) retirement plan (match 1% employee to 2% employer up to a maximum of 4% match +3% employer discretionary contribution regardless of employee contribution)
- 22 vacation days in addition to 12 statutory and discretionary holidays, and 10 sick days per year
- Employer-paid life insurance and accidental death & dismemberment (AD&D)
- Professional development and annual merit increase opportunities
- Optional critical illness insurance, legal assistance plan and pet protection
- And more!
Heifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with some form of disability.
See more jobs at Heifer International
Heifer International is hiring a Remote Digital Advertising Specialist
Description
Heifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
About Heifer International
In 1944, Heifer International’s founder, Dan West, began outlining a simple but groundbreaking plan to tackle hunger around the world. West, a farmer from the Midwest and Church of the Brethren member, had recently returned from feeding weary refugees during volunteer service in the Spanish Civil War.
He had seen firsthand that giving people food was a short-term solution, whereas providing them with animals offered a steady supply of nutritious food for an entire family. His philosophy still inspires Heifer’s work today. Partnering with farmers across a range of different livestock and crops, we create unique solutions to local challenges.
Today, Heifer International has operations in 19 countries around the world, working alongside local farmers, business owners and their communities, as they mobilize and envision their futures. Together, we build inclusive, resilient economies, so communities can develop effective ways to end global hunger and poverty in a sustainable way.
To date, we have supported more than 42 million farming families across Africa, Asia and the Americas and in the past five years alone, we have worked alongside 2.7 million families to close the living income gap or set them on a path to doing so. Between now and 2030, we will support an additional 10 million people to reach a living income by scaling up our signature programs. To achieve this, Heifer International relies on its passionate, committed and highly skilled staff.
ROLE FUNCTION
The Digital Advertising Specialist uses their knowledge and expertise in marketing, advertising and social media to assist with developing and implementing advertising campaign strategies and tactics to achieve the marketing goals of the organization. As an integral part of the Marketing team, this person works collaboratively to increase brand awareness and acquire new and potential donors through digital marketing and traditional advertising channels. Digital Advertising Specialist will contribute to planning, implementing and tracking advertising, digital and social media campaigns to support Heifer Interntional’s strategic goals and objectives.
THE SUCCESSFUL CANDIDATE
The Digital Advertising Specialist is detail-oriented, collaborative, organized, creative, passionate, empathetic, meticulous, perceptive, communicative, analytical and reliable. The ideal candidate will be a creative thinker, capable of implementing compelling advertising, digital and social media campaigns that resonate with our target audiences and drive measurable results.
RESPONSIBILITIES & DELIVERABLES
Project coordination of advertising & social media campaigns (60%)
- Support the day-to-day content management of the community across all social media channels including: writing posts, gathering and creating content including images and video from existing content library and repository. Social media channels include but are not limited to: Facebook, Instagram, TikTok, X, LinkedIn, Pinterest, YouTube.
- Collaborate with internal and external agency resources to complete creative assets by the assigned deadline, including but not limited to: print, digital media, display ads, CTV advertising and other material.
- Support all areas of the organization by promoting content in appropriate media channels and coordinate with cross-functional team members and external agencies to meet deadlines and drive data-driven strategic recommendations.
- Ensure the Heifer brand voice remains consistent throughout digital media platforms, posts, and creative assets.
- Maintain an editorial calendar of content and collaborate across teams to coordinate campaign efforts.
- Coordination of the production of advertising creative.
- Collaborate with advertising and digital media reps to ensure contracts are completed and creative is delivered by assigned deadlines.
- Stay current on industry trends and technological developments, sharing this information and best practices to inform team members and evolve the advertising, digital and social media strategy.
Reporting and tracking (20%)
- Monitor the digital marketing accounting process of procurement order numbers, invoice numbers and work order numbers to accurately account for spending.
- Assist in compiling campaign data and actively update reports on each campaign status and performance by the assigned deadline.
- Maintain an archive of advertising experiments and related data to provide stakeholders with examples of lessons learned.
- Process invoices from multiple media outlets and external agencies in a timely manner.
Administrative (20%)
- Schedule team meetings and conference calls when needed to discuss strategy, objectives and results.
- Participate in weekly team marketing meetings to assist with strategy building.
- Field calls from media sales reps and responding in a timely manner.
- Research advertising outlets to identify new channels in order to increase brand awareness and acquire new donors.
- May perform other duties as assigned.
MINIMUM REQUIREMENTS
- Bachelor’s degree in Marketing or related field (or equivalent experience)
- Three or more years of relevant work experience in Advertising and/or Social Media
- Experience in managing digital media campaigns with creativity and consistent branding
- Fundamental knowledge of social media publishing and moderation
- Familiarity with social media platforms and trends
- Demonstrated ability to manage complex projects from start to finish and on time
PREFERRED REQUIREMENTS
- Non-profit and/or agency experience
- Experience working with social media management, analytics and listening tool(s) – Sprinklr a plus
- Experience with managing content calendars, Excel and/or Google spreadsheets
MOST CRITICAL PROFICIENCIES
- Proficient in backend understanding of algorithms for social platforms including but not limited to: Facebook, Instagram, TikTok, X, LinkedIn, Pinterest, YouTube and other platform insights
- Above average attention to detail
- Exceptional journalistic skills – must be resourceful to research, gather, write and create content including images and video
- Ability to balance work & several projects at a time
- Passion for making an impact in the world through advertising and social media
- Strong collaboration skills/working with teams
ESSENTIAL JOB FUNCTIONS AND PHYSICAL DEMANDS
- Working at the computer for long periods of time
- Constant face-to-face, telephone and electronic communication with colleagues and vendors; occasional interactions with the public
- Ability to work with sensitive information and to maintain confidentiality
Salary Information:
The expected base salary range for this position is 55k to 60k annually. Placement within the range will be based on the experience and competency level of the candidate.
What We Offer:
- Heifer International offers a variety of benefits for U.S. based employees working 30 or more hours per week.
- Health and wellness benefits including Flexible Spending Account and/or Health Saving Account
- Employee assistance program
- 403(b) retirement plan (match 1% employee to 2% employer up to a maximum of 4% match +3% employer discretionary contribution regardless of employee contribution)
- 22 vacation days in addition to 12 statutory and discretionary holidays, and 10 sick days per year
- Employer-paid life insurance and accidental death & dismemberment (AD&D)
- Professional development and annual merit increase opportunities
- Optional critical illness insurance, legal assistance plan and pet protection
- And more!
Heifer International is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with some form of disability.
See more jobs at Heifer International