No Agency Submissions Accepted.

Location: Remote, Vancouver, Canada

Onwards Together! 

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.  

Illuminate the future with Illumio and join a team that’s passionate about developing cutting-edge security solutions that protect the world's most critical assets. 

Our Team's Vision

Our Regional Sales Directors are the driving force behind our success, actively seeking and securing new business opportunities with a keen focus on Fortune 250 prospects through a named accounts approach. They excel in navigating large enterprise deals ranging from $500k to over $1M, both through direct sales and strategic partnerships within our ecosystem. 

We're seeking adaptable individuals who thrive on exceeding goals year after year. Joining our Sales team means collaborating with top-tier professionals who are passionate about pioneering Zero Trust Segmentation. Together, we're assembling a world-class global team united by one mission: to combat ransomware and breaches head-on. 

Your Impact:

• Serve as the front-line leader in the Illumio field organization, finding and creating new sales opportunities within our target accounts and leading a virtual team of Illumio people and external partners to win those opportunities 

• Create and execute a territory plan on your target accounts and approach to “landing and expanding," and prospect into these target accounts with the goal of engaging potential champions and sponsors to find and create an opportunity 

• Able to drive a regional sales plan that incorporates tight collaboration between ADRs, partner account managers, customer success advisors and extended field team resources. 

• Accurately forecast the business objectives of your clients and Illumio 

• Identify, engage, and build relationships with resellers, system integrators and other partners 

Your Toolkit:   

• 8+ years of full cycle sales enterprise selling with strong background in security and or networking software, including 5+ years of co-selling experience with a strong partner network 

• Deliver compelling “teaching conversations” that are well tailored to each prospect’s situation 

• Able to engage with urgency and capitalizing on all potential channels to sell Illumio 

• Knows how to ask the right questions, strong listener and technically savvy to understand the solution  

• Successful track record of successful selling to the C-suite (all lines of business) with a strong rolodex of contacts in region 

• Experience in a fast-paced company with the ability to adapt as needed 

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-AF1 #LI-REMOTE

Our Commitment: 

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging.

No Agency Submissions Accepted.

Location: Remote, Australia

Onwards Together!

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.  

Illuminate the future with Illumio and join a team that’s passionate about developing cutting-edge security solutions that protect the world's most critical assets. 

Our Team's Vision

Our Support and Services team plays a crucial role in Illumio's success, from seamless deployments to fostering trusted partnerships with our clients. Joining our team means tackling meaningful challenges, protecting over one million workloads globally, and containing cyberattacks and ransomware before they escalate into disasters.  

What sets us apart from other security firms is our focused approach. Unlike those managing dozens or hundreds of products, we provide personalized support and expertise through a precise, proven product portfolio. Our approach cultivates a customer base known for its incredible loyalty and desire for genuine partnership. We're committed to ensuring our clients' most sensitive infrastructures are set up for success every step of the way. 

Your Impact: 

• As an early member of the support team in Australia, you will work with industry leading customers in maintaining Illumio’s technology deployments

• You will be responsible for logging and updating cases, informing customers of the case status and providing solution(s) as they become known, in a professional, timely manner, over the lifetime of the support request

• Escalation Engineers need to understand customer systems and configurations. Analyse problems/defects and recommend solutions

• Be able to work closely with external customers, other support engineers, Development, Sales and others as needed, to gain knowledge and provide solutions

• Ability to set customer expectations appropriately and accurately

• Provide technical product support to field engineers and technicians for complex problems on company products. May interact with customer and company personnel to isolate and fix product issues

• Provide design, reliability and other technical feedback to R&D

• Handle escalations to R&D as needed

• Provides updates to technical product documentation as issues are identified and fixed

• Creates tests and diagnostic tools to identify and fix recurring issues as well as potential difficulties

• Always interacts with customers directly via email, phone and remote analysis tools. Act as the primary communication contact dealing with customer issues

• Requirement gathering for new product feature requests from the field

• Populates content and updates to the company knowledge base for both internal and external users

• Assists product and account teams when delivering and implementing and testing new product features for specific customers

• Assists internal field teams whenever a pre-sales issue is reported through to engineering

Your Toolkit:

• Experience as a Technical Support Engineer working with Support and Services functions such as case management and call resolution management

• Experience with public cloud infrastructure and services

• A drive to solve practical business problems with client-centric solutions

• A high attention to detail

• Strong organizational, problem-solving and systems analysis skills

• Strong written and verbal communication skills

• Enjoy learning new technologies, applications, and systems

• Familiarity with host based firewalls

• Proficient in administration of Linux platforms; RHEL, FreeBSD, Ubuntu

• An enthusiastic self-starter with a commitment to learning, customer empathy, and team communication

Plus Factors:

• Good understanding of modern programming languages, web services, and databases: Ruby, JavaScript, CSS, Apex, REST API, SQL, etc.

• Experience with knowledge management framework and writing KB articles

• Public cloud certification: AWS, Azure, etc.

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program. 

Our Commitment: 

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging.

#LI-SL1 #LI-REMOTE

Location : Remote US

No Agency Submissions Accepted.

What We Are About:

Illumio protects one third of the US economy including over $1 trillion dollars of transactions at just one bank. We protect our customers’, and even our competitors’, sales pipelines on over 100k machines. We protect the personal and financial details of every US homeowner at Fannie Mae. When you order your coffee, think of Illumio, we protect one of the largest retailer’s production data centers. What we do protects millions of people and billions of transactions. When we sell, risk goes down for our customers–we are building trust in the infrastructure of the economy and reputations, stock prices, and the future of commerce takes a critical step forward.

Love working with Microsoft, AWS, and Google Cloud? Have you honed your partnership management skills, and an expert in how to break strategy down into simple tactics for execution in the field? Are you versed in how to leverage the Marketplace for each Cloud Partner? Do you have an owner’s mentality, and want to expand your horizons? If so, Illumio is looking for you. The Director, Cloud Partnerships will drive go-to-market activity between Illumio and our most strategic Cloud partners to maximize sales of joint solutions for both companies. You’ll work closely with marketing, sales, product management, engineering, and sales engineering to align the people, processes, and products to ensure a successful partnership.

What You Will Accomplish: 

• Drive go-to-market programs for new security solutions being developed for and with Microsoft, AWS, and Google Cloud Platform

• Enable Cloud sellers and channel partners to sell the new solution

• Identify and drive marketing programs with the Illumio marketing team in support of joint selling engagements

• Work with the Illumio field to enable joint selling motions

• Own Illumio’s position in the Azure marketplace, the IP Co-Sell Ready program, MISA, and other related Microsoft Azure partner programs

• Be a core part of the Illumio Partner Organization team and a champion of our Cloud partnerships within Illumio

What You Will Bring:   

• 8+ years' experience in Business Development/Sales

• At least 3 years working for or with Cloud partners to drive go-to-market efforts through their sales teams and channels with measurable sales results

• At least 5 years driving go-to-market programs with larger strategic software vendors, preferably with the cloud service providers

• Experience driving 3rd party product sales through Cloud partner sales teams and channels

• Prefer someone that has been at Microsoft in a sales or BD capacity

• Understand how to position Illumio with, and the optimal incentives to drive adoption and partnership with Cloud sellers

• Must know which Cloud sales teams will be most amenable to the integrated solution and must have ideas about how to target and use them to evangelize the product

• Must have experience managing products and solutions within 3^rd party Sales and Marketing programs

• Must be adept at navigating across disparate Cloud teams to drive collaboration and to get to the right decision makers

• Must be team-oriented and collaborative with an ability to execute with a sense of urgency

• Must possess capability to handle sensitive and complex issues with discretion and good judgment

• Background in security and cloud preferred

• Preferred locations: Seattle, Los Angeles, Chicago, New York

Who We Are:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

About Illumio:  the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

Pay Range:

$170,000 - $204,000 USD 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-CS1 #LI-REMOTE

No Agency Submissions Accepted.

This role is a remote role.

Regional Sales Director 

Our successful Regional Sales Director identifies and secures new businesses with a focus on Fortune 250 prospects in a named accounts model. They are able to sell into large $500k to $1M+ enterprise deals both direct and via our ecosystem partners.   We are looking for adaptable individuals who have a proven track record of exceeding their goals year over year.   

About The Team: 

The Illumio Sales team consists of individuals who are already at the top of their game and eager to introduce the world to Zero Trust Microsegmentation.   We are building a world class global team with one mission – to stop the spread of ransomware and breaches.      

Key Responsibilities: 

• Serve as the front-line leader in the Illumio field organization, finding and creating new sales opportunities within our target accounts and leading a virtual team of Illumio people and external partners to win those opportunities 

• Create and execute a territory plan on your target accounts and approach to “landing and expanding," and prospect into these target accounts with the goal of engaging potential champions and sponsors to find and create an opportunity 

• Able to drive a regional sales plan that incorporates tight collaboration between ADRs, partner account managers, customer success advisors and extended field team resources. 

• Accurately forecast the business objectives of your clients and Illumio 

• Identify, engage, and build relationships with resellers, system integrators and other partners 

Experience:   

• 8+ years of full cycle sales enterprise selling with strong background in security and or networking software, including 5+ years of co-selling experience with a strong partner network 

• Deliver compelling “teaching conversations” that are well tailored to each prospect’s situation 

• Able to engage with urgency and capitalizing on all potential channels to sell Illumio 

• Knows how to ask the right questions, strong listener and technically savvy to understand the solution  

• Successful track record of successful selling to the C-suite (all lines of business) with a strong rolodex of contacts in region 

• Experience in a fast-paced company with the ability to adapt as needed 

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

Pay Range:

$  143,000 USD - $  171,000 USD

The base pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program. #LI-AF1 #LI-REMOTE

No Agency Submissions Accepted.

This role will be Remote -Preferred locations, California, Arizona, Washington, Nevada West-US

About the Team:

The Marketing team creates and develops Illumio’s global brand, helps drive revenue, and enables the Sales team’s future success. We are building on our position as a Zero Trust Leader to help more organizations stop cyberattacks and ransomware from spreading into cyber disasters.   

We are known in the industry for our category-building approach to solving customers’ problems and we achieve this by working together as a tight-knit team both within Marketing and across the company. Come join one of the most creative, innovative, and fun marketing teams. You will find new opportunities to do your best work and the freedom to set your own goals and define your path to success!  

About the Role:

Seeking a strategic marketer adept at data-driven campaigns in B2B. Manage regional marketing to boost brand visibility and drive pipeline growth, executing integrated campaigns and collaborating with channel partners. Track metrics, analyze performance, and optimize strategies to meet revenue targets. Ideal candidates experience in B2B marketing, excel in regional strategy, and thrive in high-growth environments. Join us and drive impactful business outcomes. 

What You Will Accomplish: 

• Execute measurable integrated campaigns, demand generation programs, and events that create brand awareness and aggressively contribute to pipeline and revenue growth 

• Work with channel marketing and the channel account managers, to co-develop marketing plans and activities with key regional partners to deliver pipeline 

• Adapt digital and content marketing programs to achieve regional marketing and sales goals 

• Own metrics for success in your region: Track, measure, follow-up of every program including managing your own regional budget 

• Collaborate with the ADR team and leadership to create programs that contribute to “meetings booked” success 

What You Will Bring: 

• 5+ years of B2B marketing experience, security and SaaS familiarity preferred 

• Proven success in regional marketing, partner campaign execution, and other demand generation tactics 

• Ability to collaborate effectively with sales teams and manage budgets 

• Able to conduct thorough campaign analysis, reporting on marketing KPIs, and leveraging data insights to enhance pipeline and revenue outcomes 

• Bachelor’s degree in Marketing or related field preferred 

• Must be based in West- U.S. 

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

Pay Range:

$150,000 USD - $180,000 USD 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-CS1#LI-Remote

No Agency Submissions Accepted. 

This role will be Remote. 

Global Event Management & Strategy: Industry Event (Tradeshow) Senior Specialist  

An event professional that gets excited about building, growing, and creating. You have driven sponsorships at 3rdparty industry events as well as supported proprietary internal, marketing, and educational events. You’re looking for an opportunity to work in a high growth environment, cross-functionally, where you will have a real impact on company growth. You are data-driven, results-oriented, and thrive with multiple projects to execute. 

 This individual contributor position will play a role in advancing Illumio’s corporate message and culture as well as advance internal and external Illumio knowledge. While this position is focused on executing our presence at global industry events, it’s a rare opportunity to join an exciting team that touches multiple mediums and program types.  

This role will report to Illumio’s Sr. Director, Global Event Management & Strategy. The events team is lean, and we are looking for individuals who are self-starters, ambitious, creative, and ready to make an impact.  

What You Will Accomplish 

• ManageIllumio sponsorships at 3rdparty eventsincluding coordinating sponsored speaking sessions, booth planning, SWAG, on-sitestaffingand housing, and associated ancillary programs at select programs 

• Support event planning for internal and external proprietary programming 

• Create and manage event project timelines 

• Manage workstreams to support event execution and facilitate reoccurring meetings to drive project plan and timeline 

• Work with the Brand team to apply the company brand, look, and feel to all GEMS programs 

• Ensures that themes and messages are applied appropriately and consistently 

• Work with the Comms team on pre, mid, and post event messaging as appropriate 

• Collaborates with internal stakeholders, including other marketing groups, sales, partner team, etc. to ensure consistency of message and theme is woven into the events 

• Adhere to event budgets and communicate with key stakeholders 

What You Will Bring: 

• Three (3) or more years' experience with events, tradeshows, and/or conferences 

• Detail oriented with an ability to juggle multiple projects 

• Comfortable collaborating cross-functionally 

• Effective communicator, both written and verbal 

• Ability to work under pressure and face challenges with ease 

• Enthusiastic and self-starting 

• Strong organizational skills with the ability to flex as needed 

• Ability to manage budgets, including tracking spend with multiple vendors 

• Ability to travel to events, domestically and internationally, as needed 

Who We Are   

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.    

 Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated tocreating and maintaining a diverse culture and emphasizing inclusionand belonging.   

Pay Range: 

$90,000 - $104,000 USD  

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws. 

Benefits: 

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-CS1 #LI-REMOTE 

No Agency Submissions Accepted.

This role will be Remote- Must be located in the Central Time Zone Region -US

About the Team:

The Marketing team creates and develops Illumio’s global brand, helps drive revenue, and enables the Sales team’s future success. We are building on our position as a Zero Trust Leader to help more organizations stop cyberattacks and ransomware from spreading into cyber disasters.   

We are known in the industry for our category-building approach to solving customers’ problems and we achieve this by working together as a tight-knit team both within Marketing and across the company. Come join one of the most creative, innovative, and fun marketing teams. You will find new opportunities to do your best work and the freedom to set your own goals and define your path to success!  

About the Role:

Seeking a strategic marketer adept at data-driven campaigns in B2B. Manage regional marketing to boost brand visibility and drive pipeline growth, executing integrated campaigns and collaborating with channel partners. Track metrics, analyze performance, and optimize strategies to meet revenue targets. Ideal candidates experience in B2B marketing, excel in regional strategy, and thrive in high-growth environments. Join us and drive impactful business outcomes. 

What You Will Accomplish: 

• Execute measurable integrated campaigns, demand generation programs, and events that create brand awareness and aggressively contribute to pipeline and revenue growth 
• Work with channel marketing and the channel account managers, to co-develop marketing plans and activities with key regional partners to deliver pipeline 
• Adapt digital and content marketing programs to achieve regional marketing and sales goals 
• Own metrics for success in your region: Track, measure, follow-up of every program including managing your own regional budget 
• Collaborate with the ADR team and leadership to create programs that contribute to “meetings booked” success 

What You Will Bring: 

• 5+ years of B2B marketing experience, security and SaaS familiarity preferred 
• Proven success in regional marketing, partner campaign execution, and other demand generation tactics 
• Ability to collaborate effectively with sales teams and manage budgets 
• Able to conduct thorough campaign analysis, reporting on marketing KPIs, and leveraging data insights to enhance pipeline and revenue outcomes 
• Bachelor’s degree in Marketing or related field preferred 
• Must be based in Central-US

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

Pay Range:

$124,000 USD - $149,000 USD 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-CS1 #LI

No Agency Submissions Accepted.

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

About the Team: 

Illumio’s Marketing team creates and develops our global brand and drives pipeline creation. We are building on our position as a Zero Trust Leader to help organizations stop cyberattacks and ransomware from spreading into cyber disasters. We are known in the industry for our category-building approach to solving customers’ problems and we achieve this by working together as a tight-knit team both within Marketing and across the company. Come join one of the most creative, innovative, and fun marketing teams. You will find new opportunities to do your best work and the freedom to set your own goals and define your path to success!  

We are seeking an experienced Partner Marketing Manager with a focus on building scalable demand generation and enablement programs with our valuable partner community. This role is a high impact, visible role that will be responsible for creating, developing, and executing integrated marketing campaigns and enablement programs to assist in increasing partner mindshare, generating opportunities, and creating pipeline. In this role, you will be communicating and collaborating with stakeholders across the entire organization as you work closely with Field Marketing, Partner Sales, Partner Engineering, Partner Operations, Partner Enablement, Product Marketing, and other teams.  

 Key Responsibilities: 

• Drive the planning, execution, and optimization of co-branded marketing campaigns with strategic partners to increase brand awareness, generate leads, and drive revenue

• Build and execute scalable campaigns with partners, including ideation, content creation, project management, and performance tracking, to ensure campaigns meet objectives and ROI targets

• Collaborate with cross-functional teams to develop and deliver comprehensive partner enablement programs, including training sessions, sales collateral, and marketing assets, to equip partners with the knowledge and tools necessary to effectively promote Illumio solutions

• Collaborate with enablement, sales and technical teams to ensure partners are proficient in articulating the value proposition of Illumio products and services to customers

• Cultivate strong relationships with key partners, including technology alliances, channel partners, managed service providers, and global system integrators, to foster collaboration and alignment on go-to-market strategies

• Act as the primary point of contact for select focus partners, addressing inquiries, providing support, and driving engagement opportunities to strengthen partnerships

• Manage our Partner Portal and partner communication cadence to increase mindshare within our partner ecosystem

• Define key performance indicators (KPIs) and metrics to evaluate the effectiveness of partner marketing programs and initiatives; share progress with stakeholders

• Manage to a budget and be able to show demonstrable ROI

 Qualifications: 

• Bachelor's degree in Marketing, Business Administration, or related field

• 5+ years of experience in partner marketing, channel marketing, or alliance management within the technology industry, preferably in cybersecurity or enterprise software

• Strong understanding of how to engage with partners of all types, including VARs, Distributors, GSIs, Tech Partners, Cloud Providers, and MSPs

• Proven track record of developing and executing successful partner marketing programs and campaigns that drive revenue growth and market expansion

• Strong project management skills with the ability to manage multiple initiatives simultaneously and meet tight deadlines

• Excellent communication and interpersonal skills, with the ability to effectively collaborate and influence cross-functional teams and external partners

• Analytical mindset with proficiency in data analysis and reporting tools to track and measure marketing performance

• Self-starter with a proactive approach to problem-solving and a passion for driving results in a fast-paced, dynamic environment

Pay Range:

$ 138,000 USD - $165,000 USD

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-CS1 #LI-HYBRID

No Agency Submissions Accepted.

In this role, you will know your customers, build trust, and drive value so customers can maximize the value of their investment. 

Every day, you will manage the customers in your portfolio, partnering with our cross-functional team at Illumio.  

To thrive in this role, you must support and guide your customers, so they achieve their objectives. 

About the Team:

Illumio’s Support and Services organization ensures our success in deployments, expansions, and in building trusted partnerships with our clients. Joining our team means solving problems that matter—securing over one million workloads globally and stopping cyberattacks and ransomware from spreading into cyber disasters. Illumio is trusted with securing the most sensitive infrastructure in our client’s environments.   

We are in a unique position from other security companies in that we don’t have 10s or 100s of products to support. When you engage with a client, you will build strong relationships based on expertise from a knowledgeable team that supports you with a precise and proven product portfolio. That, combined with being a Zero Trust Leader, creates a customer-base that is incredibly loyal and seeking a true partnership.  We do everything we can to make our clients successful. 

Key Responsibilities:

• As a Customer Success Advisor (CSA), you are a critical part of the Customer Success Organization reporting to the Director of Customer Success. Your role will be directly tied to value generation for our customers in LATAM, by helping them develop the right strategy to onboard, adopt, and successfully utilize Illumio's products to achieve their desired outcomes. The results of your efforts should lead to healthy, adopted, referenceable customers that achieved value-based outcomes and are eager to expand their use of Illumio across their organization. 

• Develop cross-functional knowledge that spans IT Security, IT Operations, Infrastructure, and Application Portfolio Management practices. Your ability to partner with all teams within Illumio (like Sales, Professional Services, Support, Product Management, Engineering, Office of the CTO, ) to drive a strategic roadmap for your customers will be vital to your success. 

• Customer Adoption - inspect customer adoption issues and run specific plans to increase adoption health where required to ensure that all customers are wildly successful with Illumio's platform.

• Renewals - tie adoption health to renewal and ensure that value is being delivered. You will be expected to forecast your upcoming renewals whilst managing the process from start to finish.

• Expansion - partner with Sales to identify expansion opportunities and ensure we realize the expansion sales potential within your portfolio.

• Establish “trusted advisor” relationships with the executive stakeholders and technical teams on the customer side while working seamlessly with our account team to extend Illumio’s reputation and position as a vendor.

• Establish, confirm, and document the “definition of success” with the customers executive sponsors through quarterly ‘Executive Business Reviews’.

• Build a strategic roadmap for every customer that defines how they should consume and adopt Illumio’s products to meet their desired outcomes.

• Monitor the Adoption Health across all accounts within your portfolio.

• Marshall the support of our cross-functional organization to successfully onboard a customer quickly and with the highest quality possible.

• Identify product or feature gaps, coordinate responses and timelines with the Illumio product team and successfully orchestrate their delivery.

•  Capture and document Customer Use Cases, value stories, and other useful information to help contribute to, and increase the depth of our Customer Success repository.

Experience:

• 5+ years of experience in Customer Success, Technical Account Management, Professional Services, or related, customer-facing role covering LATAM.  Ideally you will speak English, Portuguese and Spanish fluently.

• Ideally you will have worked within the Cyber Security or Enterprise SaaS space.

• Proven ability to build trust and communicate effectively with C-Suite, VP, and Director-level contacts, along with day-to-day users of the platform.

• Excellent communication skills verbal, written and presentation.

• Detail-oriented with the ability to set priorities and be flexible in an ever-changing environment.

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

Pay Range:

$ 147,500 USD - $191,300.00USD

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-AF1 #LI-REMOTE

No Agency Submissions Accepted

This role will be remote in Germany

In this role, you will know your customers, build trust, and drive value so customers can maximize the value of their investment. 

Every day, you will manage the customers in your portfolio, partnering with our cross-functional team at Illumio.  

To thrive in this role, you must support and guide your customers, so they achieve their objectives. 

About the Team:

Illumio’s Support and Services organization ensures our success in deployments, expansions, and in building trusted partnerships with our clients. Joining our team means solving problems that matter—securing over one million workloads globally and stopping cyberattacks and ransomware from spreading into cyber disasters. Illumio is trusted with securing the most sensitive infrastructure in our client’s environments.   

We are in a unique position from other security companies in that we don’t have 10s or 100s of products to support. When you engage with a client, you will build strong relationships based on expertise from a knowledgeable team that supports you with a precise and proven product portfolio. That, combined with being a Zero Trust Leader, creates a customer-base that is incredibly loyal and seeking a true partnership.  We do everything we can to make our clients successful. 

Key Responsibilities:

• As a Customer Success Advisor (CSA), you are a critical part of the Customer Success Organization reporting to the Director of Customer Success. Your role will be directly tied to value generation for our customers, by helping them develop the right strategy to onboard, adopt, and successfully utilize Illumio's products to achieve their desired outcomes. The results of your efforts should lead to healthy, adopted, referenceable customers that achieved value-based outcomes and are eager to expand their use of Illumio across their organization. 

• Develop cross-functional knowledge that spans IT Security, IT Operations, Infrastructure, and Application Portfolio Management practices. Your ability to partner with all teams within Illumio (like Sales, Professional Services, Support, Product Management, Engineering, Office of the CTO) to drive a strategic roadmap for your customers will be vital to your success. 

• Customer Adoption - inspect customer adoption issues and run specific plans to increase adoption health where required to ensure that all customers are wildly successful with Illumio's platform.

• Renewals - tie adoption health to renewal and ensure that value is being delivered. You will be expected to forecast your upcoming renewals whilst managing the process from start to finish.

• Expansion - partner with Sales to identify expansion opportunities and ensure we realize the expansion sales potential within your portfolio.

• Establish “trusted advisor” relationships with the executive stakeholders and technical teams on the customer side while working seamlessly with our account team to extend Illumio’s reputation and position as a vendor.

• Establish, confirm, and document the “definition of success” with the customers executive sponsors through quarterly ‘Executive Business Reviews’.

• Build a strategic roadmap for every customer that defines how they should consume and adopt Illumio’s products to meet their desired outcomes.

• Monitor the Adoption Health across all accounts within your portfolio.

• Marshall the support of our cross-functional organization to successfully onboard a customer quickly and with the highest quality possible.

• Identify product or feature gaps, coordinate responses and timelines with the Illumio product team and successfully orchestrate their delivery.

•  Capture and document Customer Use Cases, value stories, and other useful information to help contribute to, and increase the depth of our Customer Success repository.

Experience:

• 5+ years of experience in Customer Success, Technical Account Management, Professional Services, or related, customer-facing role.

• Ideally you will have worked within the Cyber Security or Enterprise SaaS space.

• Proven ability to build trust and communicate effectively with C-Suite, VP, and Director-level contacts, along with day-to-day users of the platform.

• Excellent communication skills verbal, written and presentation.

• Detail-oriented with the ability to set priorities and be flexible in an ever-changing environment.

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-SL1 #LI-REMOTE

No Agency Submissions Accepted.

This role is Remote

About the Team:

The Marketing team creates and develops Illumio’s global brand, helps drive revenue, and enables the Sales team’s future success. We are building on our position as a Zero Trust Leader to help more organizations stop cyberattacks and ransomware from spreading into cyber disasters. We are constantly on the lookout for creative, ambitious, and meticulous marketers. If you thrive in fast-paced marketing environments and are known for ideas, problem-solving, and multiple hat-wearing skills then Illumio is a great fit for you. Come join one of the most creative, innovative, and fun marketing teams. You will be challenged to do your best work and be given the flexibility and freedom to achieve your goals. Bring your game-changing, category-building approaches to solving customer problems to the team and help us dominate. The Opportunity As the Sr. Public Relations Manager you’ll play a key role on the Illumio Corporate Communications team. You will provoke interest and demand and build awareness in Illumio as a leader in Zero Trust cybersecurity. This is a key role that requires a strategic thinker, a strong communicator, and a collaborative team player. This role is responsible for proactive, strategic public relations to communicate and promote our value proposition and to build awareness of Illumio in the market. This is a highly visible role where you will lead our agency relations to make a tangible global impact. You’ll collaborate across Marketing, Product Management, Sales and will interface with key business leaders as well as the executive leadership team.

You're great at:

• Leading strategic public relations planning and execution to build awareness and drive proactive media coverage on a global scale

• Developing press releases, media outreach strategies, and acting as the main point of contact for inbound reporter requests

• Working cross-functionally with the Product Marketing, Sales, and Engineering teams to discover and drive stories that are relevant to media and further Illumio’s goals

• Writing and editing compelling content for bylines, contributed content and paid content partnerships

• Leading development of company spokespeople for media engagements specifically focused on the security and cloud markets

• Possessing a strong knowledge of cybersecurity solutions and industry landscape

• Day-to-day management of multiple PR agencies across the globe

• Having media relationships and a familiarity of tech, business, channel, and cybersecurity media landscape

• Owning internal reporting and tracking

• Staying current on company, industry, competitor information and news trends in order to best organize and present company content

What will make you successful:

• Experience developing and driving PR strategy across multiple audience segments and regions

• Cybersecurity familiarity highly desired

• A track record of good judgment and decision-making in positions with significant responsibility

• Highly autonomous and able to independently identify high-value projects and drive them to completion

• Excellent time management skills and demonstrated ability to deliver quality work in a fast-paced environment.

• Ability to think and act both tactically and strategically

• Comfortable working with cross-functional teams across multiple time zones.

• Excellent organizational and project management skills, and solid track record in developing technology public relations campaigns.

• Strong writing and editing skills.

• Ability to develop informed opinions on relevant topics

• Bachelor’s degree in Communications, Marketing, English or equivalent and 15+ years of PR or communications experience in a high-tech PR agency or software technology company

• This position is based in the United States - either remote or hybrid. Some travel required.

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk. Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging.

Pay Range:

$165,000 - $180,000 USD

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-CS1 #LI-REMOTE

No Agency Submissions Accepted.

This is a remote role in the U.S. five days per week.

About the Team: 

The Revenue Enablement team at Illumio focuses on driving growth of our business by developing and executing effective strategies to enable the Field and Partner Sales teams to meet and exceed revenue targets. We do this by determining the best ways to design and deliver training, coaching programs, and enablement tools & resources to ensure a high-performing team that is fully equipped to engage with customers and prospects.

In this role, you will be responsible for leading the global revenue enablement function and partnering with the Field and Partner Sales teams to create and execute persuasive content, trainings, and certifications that help support driving opportunities through the sales cycle process. You will work with the product marketing, demand generation, business development, and sales operations teams to develop new sales packages and programs and continually monitor the sales process to identify content and training needs – turning insights into enablement initiatives that deliver measurable outcomes for the business. You should be willing to roll up your sleeves, dig in, learn, problem solve, be creative and do what it takes to win the market. 

What You Will Accomplish:

• Define and execute on a comprehensive enablement roadmap that aligns to the needs of Illumio’s sellers and the company growth strategy

• Manage and optimize a centralized CMS/LMS platform for resources, training, and certifications

• Communicate value propositions to sales teams and develop sales materials and tools that support the selling process

• Develop a deep understanding of the priorities, critical issues, skills gaps, opportunities, and objectives for success of the Field Sales and Channel teams

• Build our enablement operating system that outlines and predicts the various business initiatives being executed each quarter to inform and align the Field and Partner Sales teams

• Consult with Sales leadership to understand their team’s unique Enablement requirements, how to fulfill them, and cultivate a deep culture of learning

• Provide insights and feedback to cross-functional teams on what is and is not working in the field and deliver strategic recommendations on optimizing performance

• Define and report on sales productivity success metrics and keep cross-functional teams informed on Enablement success and opportunities

• Accomplish the above by having a constant communication flow with internal groups, including Sales, Marketing, Sales Operations, and more

• Manage, coach, and develop a team of enablement professionals, providing guidance, support, and professional development opportunities

What You Will Bring: 

• 10+ years of experience in sales enablement, designing and delivering training and/or enablement projects for high functioning Field Sales teams

• Proven success in roles requiring extensive interaction with sales and working cross-functionally in a fast-paced, highly dynamic environment

• Experience developing messaging, positioning, and delivering sales/partner enablement activities. For security products is a plus.

• Strong organizational, prioritization, project management and time management ability with a deadline focus

• Emotional intelligence to navigate ambiguity, take initiative and work collaboratively to deliver insights, provide solutions to challenges and recommendations based on analysis

• Excellent written and verbal communication skills

• Pro-active and driven to solve problems and find innovative solutions

• A profound sense of ownership and accountability is required

• Strong acumen about new technologies and commercial acumen in the software industry

• Strong business acumen and the ability to forge and maintain relationships.

• Exceptional communication skills including the ability to influence, guide, and work with senior executives to achieve joint objectives

• Experience of working in collaboration with a diverse range of business functions and customers to drive change and achieve delivery

• Demonstrated problem solving ability and attention to detail to deliver high quality output

About Illumio: 

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

Pay Range:

$ 200,000 - $ 240,000 USD

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-AF1 #LI-REMOTE

No Agency Submissions Accepted.

In this role, you will know your customers, build trust, and drive value so customers can maximize the value of their investment. 

Every day, you will manage the customers in your portfolio, partnering with our cross-functional team at Illumio.  

To thrive in this role, you must support and guide your customers, so they achieve their objectives. 

About the Team:

Illumio’s Support and Services organization ensures our success in deployments, expansions, and in building trusted partnerships with our clients. Joining our team means solving problems that matter—securing over one million workloads globally and stopping cyberattacks and ransomware from spreading into cyber disasters. Illumio is trusted with securing the most sensitive infrastructure in our client’s environments.   

We are in a unique position from other security companies in that we don’t have 10s or 100s of products to support. When you engage with a client, you will build strong relationships based on expertise from a knowledgeable team that supports you with a precise and proven product portfolio. That, combined with being a Zero Trust Leader, creates a customer-base that is incredibly loyal and seeking a true partnership.  We do everything we can to make our clients successful. 

Key Responsibilities:

• As a Customer Success Advisor (CSA), you are a critical part of the Customer Success Organization reporting to the Director of Customer Success. Your role will be directly tied to value generation for our customers, by helping them develop the right strategy to onboard, adopt, and successfully utilize Illumio's products to achieve their desired outcomes. The results of your efforts should lead to healthy, adopted, referenceable customers that achieved value-based outcomes and are eager to expand their use of Illumio across their organization. 

• Develop cross-functional knowledge that spans IT Security, IT Operations, Infrastructure, and Application Portfolio Management practices. Your ability to partner with all teams within Illumio (like Sales, Professional Services, Support, Product Management, Engineering, Office of the CTO, ) to drive a strategic roadmap for your customers will be vital to your success. 

• Customer Adoption - inspect customer adoption issues and run specific plans to increase adoption health where required to ensure that all customers are wildly successful with Illumio's platform.

• Renewals - tie adoption health to renewal and ensure that value is being delivered. You will be expected to forecast your upcoming renewals whilst managing the process from start to finish.

• Expansion - partner with Sales to identify expansion opportunities and ensure we realize the expansion sales potential within your portfolio.

• Establish “trusted advisor” relationships with the executive stakeholders and technical teams on the customer side while working seamlessly with our account team to extend Illumio’s reputation and position as a vendor.

• Establish, confirm, and document the “definition of success” with the customers executive sponsors through quarterly ‘Executive Business Reviews’.

• Build a strategic roadmap for every customer that defines how they should consume and adopt Illumio’s products to meet their desired outcomes.

• Monitor the Adoption Health across all accounts within your portfolio.

• Marshall the support of our cross-functional organization to successfully onboard a customer quickly and with the highest quality possible.

• Identify product or feature gaps, coordinate responses and timelines with the Illumio product team and successfully orchestrate their delivery.

•  Capture and document Customer Use Cases, value stories, and other useful information to help contribute to, and increase the depth of our Customer Success repository.

Experience:

• 5+ years of experience in Customer Success, Technical Account Management, Professional Services, or related, customer-facing role.

• Ideally you will have worked within the Cyber Security or Enterprise SaaS space.

• Proven ability to build trust and communicate effectively with C-Suite, VP, and Director-level contacts, along with day-to-day users of the platform.

• Excellent communication skills verbal, written and presentation.

• Detail-oriented with the ability to set priorities and be flexible in an ever-changing environment.

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

Pay Range:

$ 144,000 - $173,000 USD

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-AF1 #LI-REMOTE

No Agency Submissions Accepted.

This role will be Remote.

What We Are About:  

The Customer Experience Marketing team at Illumio focuses on creating exceptional experiences and empowering customers on their Zero Trust Segmentation journey. We do this by developing customer-centric programs that drive adoption, retention, and growth throughout the customer lifecycle. Using data-driven strategies and campaigns, we personalize experiences for our customers, building lasting relationships and establishing Illumio as a trusted partner. As a critical member of the Product and Customer Marketing team, you will help support the efforts central to improving the customer experience and ensuring Illumio customers succeed with Illumio.  

As a Customer Experience Marketing Manager, you willbe responsible for managing theend-to-end customer engagement strategy andgrowing ourcommunityof customers. Your role includes growing international awareness of our services and products through various digital channelscentered around our community platform, including email,webinars, and writtencontent. As part of the larger Product Marketing team, you will collaborate with a cross-functional team acrossMarketing,Sales, Customer Success, Product Management and more to create and execute programs that drive faster time to value, increase product adoption,and supportcustomer expansion and retention. The ideal candidate should be proactive, action-oriented with a strong ownership mentality, creativity, and excellent communication skills.   

What You Will Accomplish:  

• Customer landscape: understand Illumio’s customer profile across segments, products, and personas to develop and execute programs that align to the overall corporate goals to build awareness, generate pipeline, acceleration adoption, and drive advocacy. 

• Develop and deliver strategic, targeted upsell and cross-sell programs in partnership with Customer Success and Marketing. 

• Establish gamification, loyalty programs, and standardize a global user group program. 

• Partner with Customer Success to develop and automate a personalized customer onboarding journey. 

• Enablement: developpost-sales supportmaterials and communicate the value to Illumio sellers. 

•  Collaborate with senior stakeholders to develop new initiatives and customer-centric assets, such as campaigns, playbooks, written collateral, presentations, and announcements that drive loyalty andadoption.  

• Content creation: curate content forIllumio executive champions and technical users – includingonboarding guides,business outcomes, ROI, and best practices.  

• Define and track KPIs and success metrics for customer experience programs, understanding both quantitatively and qualitatively what works anddoesn’tand evolving programs based on the needs of our customers.  

• Represent thecustomervoice and experience in GTM planning. 

What You Will Bring:   

• 5-7years of marketing experience in customer experience, customer marketing or product marketing roles.

   

• Experience driving customer-centric programs with a passion for delivering exceptional customer experiences. 

• Strong organizational, prioritization, project management and time management ability with a deadline focus. 

• Emotional intelligence to navigate ambiguity, take initiative and work collaboratively to deliver insights, provide solutions to challenges and recommendations based on analysis. 

• Strong right-brain andleft-brainbalance — analyticalandcreative – to drive action and impact.  

• Demonstrated successofleading projects, managingupsell/cross-sell programs,and driving user engagement activities.  

• Excellent communication and collaboration skills, with the ability to work effectively across teams. 

• Proactive and driven to solve problems and find innovative solutions. 

• Demonstrated problem solving ability and attention to detail to deliver high quality output. 

Who We Are  

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.   

 Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated tocreating and maintaining a diverse culture and emphasizing inclusionand belonging.  

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

Pay Range:

$136,000 - $149,000 USD 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-CS1 #LI-REMOTE

No Agency Submissions Accepted.

This role is Remote- US 

About the Team:

The Marketing team creates and develops Illumio’s global brand, helps drive revenue, and enables the Sales team’s future success. We are building on our position as a Zero Trust Leader to help more organizations stop cyberattacks and ransomware from spreading into cyber disasters.   

We are known in the industry for our category-building approach to solving customers’ problems and we achieve this by working together as a tight-knit team both within Marketing and across the company. Come join one of the most creative, innovative, and fun marketing teams. You will find new opportunities to do your best work and the freedom to set your own goals and define your path to success!  

The Sr Customer Experience Marketing team at Illumio focuses on creating exceptional experiences and empowering customers on their Zero Trust Segmentation journey. We do this by developing customer-centric programs that drive adoption, retention, and growth throughout the customer lifecycle. Using data-driven strategies and campaigns, we personalize experiences for our customers, building lasting relationships and establishing Illumio as a trusted partner. As a critical member of the Product and Customer Marketing team, you will help support the efforts central to improving the customer experience and ensuring Illumio customers succeed with Illumio.  

As a Sr Customer Experience Marketing Specialist, you will be responsible forexecuting comprehensive integrated marketing programs and campaigns focused on driving customer engagement and curating tailored marketing journeys through messaging and content toshowcasehow our customers are succeeding with Illumio. Working cross-functionally, you will champion our customers and network internally and externally to understand the needs of our customers from a broad perspective.  

What You Will Accomplish:  

• Advance the maturity of Illumio Community: responsible for online community management, maintenance, and monitoring.  

• Moderate a user community and run multiple events and programs.  

• Build a process and best practices onhow we launch our community programs globally to foster engagement, build relationships, and support our community efforts at scale.  

• Lead the strategy and execution of customer facingwebinars butexpand beyond live events into a more scalable on-demand experience. 

• Develop and grow a global community ambassador program.  

• Content creation:establish, coordinate, andcuratecontent for Illumio Community, including value-driven webinars focused on business outcomes, ROI, and best practices.  

• Partner with internal teams toidentifyand engage the most active users and help in recruiting efforts for participation in public discussions and events.  

• Actively promote the value Illumio Community provides at global public events. 

What You Will Bring:   

• 2-4 years of experience in customer experience, customer marketing or product marketing roles with a background in high-growth or transformation-focused businesses. 

• Experience developing content for IT and Security teams.Experience managing user communities is a plus. 

• Strong organizational, prioritization, project management and time management ability with a deadline focus. 

• Emotional intelligence to navigate ambiguity, take initiative and work collaboratively to deliver insights, provide solutions to challenges and recommendations based on analysis. 

• A growth mindset and ability to see solutions when presented with challenges in an always-evolving environment.  

• Excellent verbal and written communication abilities.  

• Extreme attention to detail. 

• Organized and able to manage multiple projects. 

Who We Are  

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.   

 Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated tocreating and maintaining a diverse culture and emphasizing inclusionand belonging.  

 Pay Range:

$ 118,000 - $126,000 USD

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-CS1 #LI-REMOTE

No Agency Submissions Accepted.

About the Team:

The Marketing team creates and develops Illumio’s global brand, helps drive revenue, and enables the Sales team’s future success. We are building on our position as a Zero Trust Leader to help more organizations stop cyberattacks and ransomware from spreading into cyber disasters.   

We are known in the industry for our category-building approach to solving customers’ problems and we achieve this by working together as a tight-knit team both within Marketing and across the company. Come join one of the most creative, innovative, and fun marketing teams. You will find new opportunities to do your best work and the freedom to set your own goals and define your path to success!  

Why would you love this job?

You will be instrumental in supporting the execution and optimization of all things ABM at Illumio. The ideal candidate will not only shape the ABM program but will drive Hands-on and High-level guidance for Marketing and Sales stakeholders. 

This individual should have a strategic, customer-focused mindset and a successful track record of fostering valuable partnerships with cross-functional teams. The Senior Manager, ABM will be focused on helping build pipeline in top-tier accounts and realizing the lifetime value of customer accounts to drive expansion. 

They are responsible for working cross-functionally (Sales leadership, Digital and Web Marketing, Campaigns, Corp Comms, and Marketing Ops) to build ABM programs that align to specific account objectives and key executive engagement. In this role, you will also work with our ADR and Sales teams to design, build, implement, measure, and optimize custom, account-centric programs through multiple verticals and industries. 

If you’re creative, goal-driven, self-motivated, and love working in a fast-paced environment, we want to meet you!

What You’ll Do

• Drive and own the development of a global ABM strategy, processes, and execution

• Employ a data-driven approach to develop 1:1 and 1: few programs

• Analyze target accounts to determine the optimal tactical mix; this includes digital, events, social media, and anything else you’ve seen work in the past

• Customize marketing assets and develop initiatives that align with the customer needs, personas, and sales-buying stage

• Partner with Sales to implement ABM into account-level pipeline generation plans, develop and maintain comprehensive account profiles and target personas, and develop account and contact-level insights to enrich accounts

• Execute programs, measure results, and use data to adjust and optimize future results

• Monitor and analyze performance through to qualified pipeline, using the data to adjust and optimize future outcomes and results

• Build “ABM as a service” programs that can be executed where appropriate at a geo or regional level by Field Marketing

• Partner with Marketing Ops to build ABM campaign reporting

• Coordinate with GTM Programs and Product Marketing to create quarterly ABM Campaign Calendar

• Work with the Demand Gen Campaigns team to coordinate messaging across email, ad and social channels

• Ability to work cross-functionally to serve as virtual team lead

• Proven organizational skills and ability to set up workflow systems and processes

What will you need to have?

• 10+ years of relevant work experience in marketing with B2B technology companies

• 7+ years of hands-on, ABM experience (preferably in B2B and security)

• Proven track record of planning and executing high-performing, detail-intensive campaigns

• Working knowledge of marketing channels and how/when to activate each

• You are creative with a curious mind, always looking to learn new things, and never afraid to ask questions

• Experience with tools like 6Sense, Google, LinkedIn Sales Navigator, Marketo, Drift, DOMO and Salesforce

• Highly organized and proficient at managing multiple projects at the same time

• You are metrics-driven (and like looking at the data!) and aren’t afraid to dig into Excel to build and share out reporting

• Salesforce chops to be able to build dashboards is a nice to have

• Hands-on experience working directly with Customer Success, Senior Sales Leadership, Account Executives, and ADR/SDR Teams

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging. 

Pay Range:

$150,000  USD - $180,000 USD 

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program. #LI-CS1 #LI-REMOTE

No Agency Submissions Accepted.

In this role we are on a mission to build Illumio into the defacto leader in Zero Trust. We are a collaborative group who strive for excellence, and are maniacally focused on driving results. We also love to have fun! 

Everyday, your focus will be on setting quality sales meetings that lead to sales pipeline and revenue generation while working alongside the field sales and marketing teams.

To thrive in this role, you must be intrinsically motivated, have a tremendous work ethic, be very goal-oriented and want to progress your career while winning as a team. 

About the Team:

The Illumio Sales team consists of individuals who are already at the top of their game – and yet know there is always more to learn. We came here because we want to invest in our personal performance and growth, beyond but also including, our commission checks. We are looking for fellow team members who believe that they will maximize their success by making a real impact in their customer’s business.  

Illumio protects one third of the US economy including over $1 trillion dollars of transactions at just one bank. We protect our customers’, and even our competitors’, sales pipelines on over 100k machines. We protect the personal and financial details of every US homeowner at Fannie Mae. When you order your coffee, think of Illumio, we protect one of the largest retailer’s production data centers. What we do protects millions of people and billions of transactions. When we sell, risk goes down for our customers–we are building trust in the infrastructure of the economy and reputations, stock prices, and the future of commerce takes a critical step forward.

Key Responsibilities:

• As an Account Development Representative (ADR), you will have the opportunity to be a key contributor to Illumio’s sales pipeline and revenue growth through lead qualification and outbound prospecting responsibilities

• As a member of our sales organization, you will own account-based prospecting activities in your assigned region and deliver qualified introductory meetings with key decisions that ultimately lead to meaningful pipeline and revenue for the company

• Generate prospecting campaigns to canvass and map target accounts, identify business stakeholders, and uncover existing segmentation related needs/projects.

• Manage inbound leads qualification and channel engagement to support the growth in your designated territory coverage

• Provide proactive sales development coverage via phone, email, and social selling tactics

• Be an active and valuable member of the Illumio sales, marketing, and channel ecosystem

Experience:

• 1-2 years of sales development experience, software technology preferred

• A sales hunter mentality with demonstrated ability to engage in meaningful conversations and handle objections with all levels of management and technical professionals

• Expertise in developing value-based prospecting, account mapping, lead development, and sales qualification

• Proficiency with marketing & sales technologies, such as Salesforce.com, SalesLoft, LinkedIn Sales Navigator, ZoomInfo, etc.

• A self-starter that can manage themselves and not rely on others to tell them what to do

• Strong work ethic, positive attitude, and adaptive to rapidly changing environments

• Ability to collaborate cross-departmentally with Sales, Marketing, and other business units

Base Pay Range:

$33.08 - $38.03  per hour

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, location, experience, knowledge, skills, abilities, as well as internal equity, alignment with market data, or applicable laws.

About Illumio:

Illumio, the pioneer and market leader of Zero Trust segmentation, prevents breaches from becoming cyber disasters. Illumio protects critical applications and valuable digital assets with proven segmentation technology purpose-built for the Zero Trust security model. Illumio ransomware mitigation and segmentation solutions see risk, isolate attacks, and secure data across cloud-native apps, hybrid and multi-clouds, data centers, and endpoints, enabling the world’s leading organizations to strengthen their cyber resiliency and reduce risk.

Illumio believes that an environment of unique backgrounds, experiences, viewpoints, and individual contributions drives our success and makes us stronger together. We are dedicated to creating and maintaining a diverse culture and emphasizing inclusion and belonging.  

Benefits:

At Illumio we offer a wide range of benefits to our eligible team members. Our benefit programs vary by location and can include Medical, Dental, Vision Coverage – Health and Dependent Savings Accounts – Life and Disability Programs – Paid Parental Leave – Voluntary Benefit Programs – Company Sponsored Wellness Program – Wellness Reimbursement Program - Retirement Savings – Equity Opportunities – Paid time off and Paid Holidays – Employee Incentive Program.#LI-CS1 #LI-REMOTE