Come join our GTM Operations Team

Our GTM Operations team is committed to creating and executing strategies to help achieve revenue goals and deliver the highest quality experience for our customers. We build and execute the engine that connects all teams in GTM. 

What you will do

As a Business Analyst II, you will collaborate with the Company’s global Go-to-Market team to understand their needs and translate them into actionable solutions focused on optimizing the sales enablement function. Evaluating and identifying trends by analyzing industry data (the Company’s as well as external market data), you will compile, analyze, and report sales data in order to provide actionable insights that guide the Company’s Sales and Marketing teams.

We are looking to hire this position out ofIndia, in either Bangalore, Hyderabad, or Mumbai. Working hours will be predominantly IST with required internal meetings that align with timezones in the U.S. (Standard hours will likely be 2:00 pm IST to 12:00 am IST, Monday through Friday).

Sales Enablement / Business Analytics (90%)

• Provide general sales operations support by owning various GTM meeting agendas, taking minutes, and following-up on various action items from meetings.
• Support the Company’s GTM leadership by ensuring alignment on GTM strategies and objectives.
• Analyze business needs and solutions in order to devise strategies and facilitate stakeholder collaboration effectively and efficiently.
• Work closely with Revenue Enablement to implement improvements to processes within the GTM function.
• Provide data-driven insights to cross-functional stakeholders, relying on both internal Company data and external market trends.
• Analyze performance data, provide insights, and maintain dashboards and reports to improve Company performance and efficiency.
• Support various GTM initiatives and act as a liaison to ensure cohesive and coordinated efforts across the sales and client cycles.

Go-to-Market Executive Support (10%)

• Provide administrative support to the Company’s Chief Revenue Officer (CRO) in day-to-day calendar management.
• Submit the CRO’s business expenses.
• Oversee the CRO’s business travel logistics, ensuring alignment with the Company’s Travel and Expense (T&E) Policy.

The experience you will bring

• 2+ years of professional work experience as a Business Analyst or in Go To Market (GTM) Operations  or Strategy and Operations teams
• Proficiency in Salesforce Administration and SQL strongly preferred
• Strong organizational abilities to track complex projects, deadlines and team deliverables
• Experience working on market research projects a plus
• Ability to complete tasks with a sense of urgency and high degree of proficiency
• Working experience in a fast-paced environment with changing priorities and needs
• Proven ability to interact in a professional manner with both internal and external stakeholders at all levels (including Executive leadership)
• English written and spoken fluency is required

Applicants, please note: submissions not 100% in English will not be considered.

Come join ourProductteam

Our Product team is committed to delivering value to our clients as well as stakeholders, by empowering all users both internally and externally with user-friendly product documentations.

What you will do

As a contract Technical Writer, you will develop a robust knowledge management system and supplement documentations in our tutorials and guides, by partnering with our technical, operations, and product colleagues. This is a 40-hour, three-month contract. Working hours will be 9 PT to 5 pm PT, Monday through Friday.

We are looking to hire this position out ofMexico. 

• Develop and maintain comprehensive documentation of the Company’s policies, procedures, and standards, including user manuals, knowledge articles, and release notes.
• Develop and maintain documentation repositories and knowledge management systems.
• Work closely with the Company’s engineering team to understand complex technical concepts and translate them into clear and concise documentation for non-technical audiences.
• Organize and structure information effectively, ensuring logical flow and easy navigation within the documentation, enabling both customer ops and business colleagues to easily understand products and processes.
• Collaborate with stakeholders to gather information and ensure the accuracy and completeness of technical content.
• Review and edit documentation written by other team members for clarity, accuracy, and consistency.

The experience you will bring

• 3+ years of experience in technical writing or technical communications roles, with some process management experience
• Experience of creating high-quality technical documentation, including user manuals, technical guides, flow charts, videos, and release notes
• Experience with version control management, including creating and implementing new process
• Strong English communication skills (verbal and written)

Applicants, please note: submissions not 100% in English will not be considered.

Come join ourDesignteam

Our Design team is committed to creating industry-leading user experiences that help Karat deliver on its purpose of unlocking opportunity.

What you will do

As a contractProduct Designer at Karat, you will exercise your passion for designing elegant, inclusive, and goal-directed product experiences to help Karat with some of its H2 product initiatives. This is a 40-hour, three-month contract. Working hours will be 9:00 am PT to 5:00 pm PT, Monday through Friday.

• Work closely with Karat’s Design, Engineering, and Product teams on current Company initiatives, reaching alignment to achieve project outcomes and implementation.
• Perform cross-team ideation on key projects, solving complex problems that resonate at the most customer-centric intersection between design, business, content, and technology.
• Provide the right mix of context, storytelling, and execution specifics at the appropriate forum/venue and level of detail required.
• Contribute human-centered, generative ideas through design research; lean on formative prototyping and collaboration with researchers to learn and iterate design execution.
• Contribute to and improve the Company’s design system, aid as libraries, patterns, and workflows.

The experience you will bring

• 3+ years as a professional UX or product designer
• High-quality portfolio with clear critical and informed thinking and strong polish. 
• Knowledge of the latest design patterns, emerging technologies, and other developments in the field
• Working knowledge of Figma, Miro, and other industry-leading Product Design tools
• Confidence in applying best practices to common problems for solid solutions
• Decision-making that is consistently strong, clear, and human-centered 
• Ability to work towards business goals within technical constraints, recognizing that human needs must be balanced with other goals and priorities
• Strong empathy, optimism, and active listening when collaborating closely with other disciplines, partners, and users
• Attention to detail, curiosity, and situation-driven ownership
• Ability to determine which feedback you receive is actionable and integrate it into your work
• Strong English communication (both verbal and written)

Applicants, please note: submissions not 100% in English will not be considered.

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Senior Software Engineer at Karat, you will build product features that materially improve how engineers are interviewed, and how engineering organizations operate. Working closely with cross-functional partners, you will work hands-on in the ideation and execution of complex products that directly serve engineers, candidates, and internal teams as we scale.

• Lead and mentor more junior engineers by drawing from your rich set of experiences and technical knowledge.
• Develop web applications using a variety of engineering languages (i.e. HTTP, Rest and GraphQL).
• Lay the foundation for the Company's new systems while revamping existing codebase.
• Write clean and scalable services, components, APIs, and the backend that the Company’s products depend on.
• Collaborate cross-funcionally with the Company's team of Data Scientists, Designers, Product Managers, and Software Engineers to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Contribute to the further development of effective processes for ensuring Karat products have high quality code and minimal defects.
• Deliver the complex projects that fall into your team’s area on time and with quality.
• Own and deliver complex projects from design to release, including communication with stakeholders.
• Remain flexible enough to handle all of the unknowns that come with fast growth in the company.

The experience you will bring

• 6+ years of professional experience developing and launching web applications/systems into a production environment
• Prior experience designing and building backend services and APIs or frontend components
• Experience developing in Ruby or a similar language
• Comfortable in a Unix/Linux workflow
• UI/ UX experience using modern frameworks like React as well as plain JavaScript or TypeScript is a plus
• Excellent communication skills to collaborate with a service-oriented team
• Strong fluency in written and spoken English

Applicants, please note: submissions not 100% in English will not be considered.

Legal Employment Statement 

Karat is a U.S. company. In order to work with individuals outside of the United States, we partner with a Professional Employer Organization (PEO). If hired for this position, your legal employer will be the PEO. This means your payroll, benefits offered, time off, etc., will be offered and managed by them.

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Senior Software Engineer at Karat, you will build product features that materially improve how engineers are interviewed, and how engineering organizations operate. Working closely with cross-functional partners, you will work hands-on in the ideation and execution of complex products that directly serve engineers, candidates, and internal teams as we scale.

• Lead and mentor more junior engineers by drawing from your rich set of experiences and technical knowledge.
• Develop web applications using a variety of engineering languages (i.e. HTTP, Rest and GraphQL).
• Lay the foundation for the Company's new systems while revamping existing codebase.
• Write clean and scalable services, components, APIs, and the backend that the Company’s products depend on.
• Collaborate cross-funcionally with the Company's team of Data Scientists, Designers, Product Managers, and Software Engineers to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Contribute to the further development of effective processes for ensuring Karat products have high quality code and minimal defects.
• Deliver the complex projects that fall into your team’s area on time and with quality.
• Own and deliver complex projects from design to release, including communication with stakeholders.
• Remain flexible enough to handle all of the unknowns that come with fast growth in the company.

The experience you will bring

• 6+ years of professional experience developing and launching web applications/systems into a production environment
• Prior experience designing and building backend services and APIs or frontend components
• Experience developing in Ruby or a similar language
• Comfortable in a Unix/Linux workflow
• UI/ UX experience using modern frameworks like React as well as plain JavaScript or TypeScript is a plus
• Excellent communication skills to collaborate with a service-oriented team
• Strong fluency in written and spoken English

Applicants, please note: submissions not 100% in English will not be considered.

Legal Employment Statement 

Karat is a U.S. company. In order to work with individuals outside of the United States, we partner with a Professional Employer Organization (PEO). If hired for this position, your legal employer will be the PEO. This means your payroll, benefits offered, time off, etc., will be offered and managed by them.

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Software Engineer (SWE2 / SWE3) at Karat, you will build product features that materially improve how engineers are interviewed, and how engineering organizations operate. Working closely with cross-functional partners, you will work hands-on in the ideation and execution of complex products that directly serve engineers, candidates, and internal teams as we scale.

• Develop web applications using a variety of engineering languages (i.e. HTTP, Rest and GraphQL).
• Lay the foundation for the Company's new systems while revamping existing codebase.
• Write clean and scalable services, components, APIs, and the backend that the Company’s products depend on.
• Collaborate cross-funcionally with the Company's team of Data Scientists, Designers, Product Managers, and Software Engineers to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Contribute to the further development of effective processes for ensuring Karat products have high quality code and minimal defects.
• Deliver the projects that fall into your team’s area on time and with quality.
• Own projects from design to release, including communication with stakeholders.
• Remain flexible enough to handle all of the unknowns that come with fast growth in the company.

The experience you will bring

• 3+ years of professional experience developing and launching web applications/systems into a production environment
• Prior experience designing and building backend services and APIs or frontend components
• Experience developing in Ruby or a similar language
• Comfortable in a Unix/Linux workflow
• UI/ UX experience using modern frameworks like React as well as plain JavaScript or TypeScript is a plus
• Excellent communication skills to collaborate with a service-oriented team
• Strong fluency in written and spoken English

Applicants, please note: submissions not 100% in English will not be considered.

Legal Employment Statement 

Karat is a U.S. company. In order to work with individuals outside of the United States, we partner with a Professional Employer Organization (PEO). If hired for this position, your legal employer will be the PEO. This means your payroll, benefits offered, time off, etc., will be offered and managed by them.

Come join our Engineering team

Our Software Engineering team is dedicated to building the world’s most predictive, inclusive, and fair interviewing products for our clients and technical candidates alike.

What you will do

As a Software Engineer (SWE2 / SWE3) at Karat, you will build product features that materially improve how engineers are interviewed, and how engineering organizations operate. Working closely with cross-functional partners, you will work hands-on in the ideation and execution of complex products that directly serve engineers, candidates, and internal teams as we scale.

• Develop web applications using a variety of engineering languages (i.e. HTTP, Rest and GraphQL).
• Lay the foundation for the Company's new systems while revamping existing codebase.
• Write clean and scalable services, components, APIs, and the backend that the Company’s products depend on.
• Collaborate cross-funcionally with the Company's team of Data Scientists, Designers, Product Managers, and Software Engineers to define features and build powerful and easy-to-use products and customer-facing workflow tools.
• Contribute to the further development of effective processes for ensuring Karat products have high quality code and minimal defects.
• Deliver the projects that fall into your team’s area on time and with quality.
• Own projects from design to release, including communication with stakeholders.
• Remain flexible enough to handle all of the unknowns that come with fast growth in the company.

The experience you will bring

• 3+ years of professional experience developing and launching web applications/systems into a production environment
• Prior experience designing and building backend services and APIs or frontend components
• Experience developing in Ruby or a similar language
• Comfortable in a Unix/Linux workflow
• UI/ UX experience using modern frameworks like React as well as plain JavaScript or TypeScript is a plus
• Excellent communication skills to collaborate with a service-oriented team
• Strong fluency in written and spoken English

Applicants, please note: submissions not 100% in English will not be considered.

Legal Employment Statement 

Karat is a U.S. company. In order to work with individuals outside of the United States, we partner with a Professional Employer Organization (PEO). If hired for this position, your legal employer will be the PEO. This means your payroll, benefits offered, time off, etc., will be offered and managed by them.

Come join our Artificial Intelligence team

Our AI team will work across product boundaries to rapidly prototype the AI products and features that will define the future of technical interviewing for Karat, create a competitive moat for our business, and allow our customers to source, hire, and retain the right talent with increased predictivity, less bias, and previously unimaginable efficiency.

What you will do

As a Senior Data Scientist on the AI team at Karat, you will drive innovation by extracting key insights from our data, and providing actionable recommendations for innovative products that can be built into the Karat platform as we scale. Collaborating with a small team of Engineers, you will innovate on top of the Company’s internal and external data, leverage cutting-edge AI technology like LLMs, carry complex analysis, build proofs-of-concept and prototypes, create insight, and build models and products that serve a variety of key end-users in the Interviewing Cloud space.

This is a Salary, Exemptposition. Immigration sponsorshipis notavailable.

• Lead projects in close partnership with engineering teams to increase the signal captured during technical interviews, maximizing the product value provided to clients.
• Work hands-on in coding, data preprocessing, feature engineering, model development, and exploratory data analysis.
• Lead projects and mentor teammates working in the Data Science and AI realms across all teams and products.
• Partner with business stakeholders to understand the Company’s business challenges, develop hypotheses, and propose data-driven solutions to those challenges.
• Present complex findings and insights to non-technical audiences, influencing decision-makers across the organization.
• Stay abreast of the latest advancements in Data Science, Machine Learning, and AI, and proactively identify opportunities to apply emerging technologies to Karat’s business needs.
• Lead the dialogue within Karat about AI, Data Science and Machine Learning.

The experience you will bring

• 5+ years of tech industry experience in Data Science, Machine Learning, AI, or other related roles
• Strong expertise in programming languages such as Python, and proficiency in using relevant data science libraries and frameworks
• Experience with cloud platforms (e.g., AWS, Azure, GCP), data engineering pipeline and tools such as dbt, airflow, and model deployment process
• Proven track record leading Data Science, Machine Learning or AI projects that have delivered significant business impact
• Exceptional problem-solving skills with the ability to translate business challenges into data-driven solutions
• Deep understanding of statistical analysis, data manipulation, and data visualization techniques
• Excellent communication skills, with the ability to communicate complex technical concepts to both technical and non-technical audiences

Come join our Artificial Intelligence team

Our AI team will work across product boundaries to rapidly prototype the AI products and features that will define the future of technical interviewing for Karat, create a competitive moat for our business, and allow our customers to source, hire, and retain the right talent with increased predictivity, less bias, and previously unimaginable efficiency.

What you will do

As a Senior Data Scientist on the AI team at Karat, you will drive innovation by extracting key insights from our data, and providing actionable recommendations for innovative products that can be built into the Karat platform as we scale. Collaborating with a small team of Engineers, you will innovate on top of the Company’s internal and external data, leverage cutting-edge AI technology like LLMs, carry complex analysis, build proofs-of-concept and prototypes, create insight, and build models and products that serve a variety of key end-users in the Interviewing Cloud space.

• Lead projects in close partnership with engineering teams to increase the signal captured during technical interviews, maximizing the product value provided to clients.
• Work hands-on in coding, data preprocessing, feature engineering, model development, and exploratory data analysis.
• Lead projects and mentor teammates working in the Data Science and AI realms across all teams and products.
• Partner with business stakeholders to understand the Company’s business challenges, develop hypotheses, and propose data-driven solutions to those challenges.
• Present complex findings and insights to non-technical audiences, influencing decision-makers across the organization.
• Stay abreast of the latest advancements in Data Science, Machine Learning, and AI, and proactively identify opportunities to apply emerging technologies to Karat’s business needs.
• Lead the dialogue within Karat about AI, Data Science and Machine Learning.

The experience you will bring

• 5+ years of tech industry experience in Data Science, Machine Learning, AI, or other related roles
• Strong expertise in programming languages such as Python, and proficiency in using relevant data science libraries and frameworks
• Experience with cloud platforms (e.g., AWS, Azure, GCP), data engineering pipeline and tools such as dbt, airflow, and model deployment process
• Proven track record leading Data Science, Machine Learning or AI projects that have delivered significant business impact
• Exceptional problem-solving skills with the ability to translate business challenges into data-driven solutions
• Deep understanding of statistical analysis, data manipulation, and data visualization techniques
• Excellent communication skills, with the ability to communicate complex technical concepts to both technical and non-technical audiences
• Strong fluency in written and spoken English

Applicants, please note: submissions not 100% in English will not be considered.

Legal Employment Statement 

Karat is a U.S. company. In order to work with individuals outside of the United States, we partner with a Professional Employer Organization (PEO). If hired for this position, your legal employer will be the PEO. This means your payroll, benefits offered, time off, etc., will be offered and managed by them.

Come join our Artificial Intelligence team

Our AI team will work across product boundaries to rapidly prototype the AI products and features that will define the future of technical interviewing for Karat, create a competitive moat for our business, and allow our customers to source, hire, and retain the right talent with increased predictivity, less bias, and previously unimaginable efficiency.

What you will do

As a Senior Data Scientist on the AI team at Karat, you will drive innovation by extracting key insights from our data, and providing actionable recommendations for innovative products that can be built into the Karat platform as we scale. Collaborating with a small team of Engineers, you will innovate on top of the Company’s internal and external data, leverage cutting-edge AI technology like LLMs, carry complex analysis, build proofs-of-concept and prototypes, create insight, and build models and products that serve a variety of key end-users in the Interviewing Cloud space.

• Lead projects in close partnership with engineering teams to increase the signal captured during technical interviews, maximizing the product value provided to clients.
• Work hands-on in coding, data preprocessing, feature engineering, model development, and exploratory data analysis.
• Lead projects and mentor teammates working in the Data Science and AI realms across all teams and products.
• Partner with business stakeholders to understand the Company’s business challenges, develop hypotheses, and propose data-driven solutions to those challenges.
• Present complex findings and insights to non-technical audiences, influencing decision-makers across the organization.
• Stay abreast of the latest advancements in Data Science, Machine Learning, and AI, and proactively identify opportunities to apply emerging technologies to Karat’s business needs.
• Lead the dialogue within Karat about AI, Data Science and Machine Learning.

The experience you will bring

• 5+ years of tech industry experience in Data Science, Machine Learning, AI, or other related roles
• Strong expertise in programming languages such as Python, and proficiency in using relevant data science libraries and frameworks
• Experience with cloud platforms (e.g., AWS, Azure, GCP), data engineering pipeline and tools such as dbt, airflow, and model deployment process
• Proven track record leading Data Science, Machine Learning or AI projects that have delivered significant business impact
• Exceptional problem-solving skills with the ability to translate business challenges into data-driven solutions
• Deep understanding of statistical analysis, data manipulation, and data visualization techniques
• Excellent communication skills, with the ability to communicate complex technical concepts to both technical and non-technical audiences
• Strong fluency in written and spoken English

Applicants, please note: submissions not 100% in English will not be considered.

Legal Employment Statement 

Karat is a U.S. company. In order to work with individuals outside of the United States, we partner with a Professional Employer Organization (PEO). If hired for this position, your legal employer will be the PEO. This means your payroll, benefits offered, time off, etc., will be offered and managed by them.

Come join our Marketing team

Our Marketing team is committed to building the Karat brand and long-term value of the business in order to help achieve revenue and margin targets.

What you will do

As an Event Marketing Specialist, you will orchestrate and bring diverse events for Karat’s clients and prospects to life, including upscale executive dinners, regional demand generation events, and managing the Company’s presence at small conferences. Collaborating across various departments, customers, and vendors, and the leadership team. In this role, you will partner closely with the sales team, planning organizing and implementing programs to drive pipeline growth and support revenue objectives 

We are looking to hire this position out ofMexico. Working hours willpredominantly overlap with U.S. timezonesonce successful onboarding is complete. There will be required internal meetings that align with time zones in the U.S.

• Plan and coordinate the end-to-end logistics for various Company marketing events, including Executive dinners, regional field events, and internal summits tradeshows.
• Work with marketing, product, and sales teams to ensure events effectively communicate Karat's value proposition and align with key business objectives.
• Act as the main point of contact with external partners and vendors to maximize event impact and ROI.
• Create engaging digital campaigns and promotional materials (e.g., presentations, speaking outlines, social media posts, etc.) to drive event registration, participation, and follow-up engagement.
• Conduct pre- and post-event evaluations to assess the effectiveness of each event. Track results, measure successes, and report metrics to Demand Generation leadership.

The experience you will bring

• 2+ years of experience in event management or executive events
• Strong communication skills, emphasis on effective collaboration, coordination, and attention to detail 
• A self-starter with demonstrated ability in effectively establish relationships and building trust with stakeholders 
• Creative problem solver who is adept at working on multiple projects simultaneously in a fast-paced environment and comfortable adding new ideas 
• Experience using CRM tools and marketing software (Salesforce, Gong, LinkedIn Sales Navigator, Hubspot, etc.)
• Willingness to travel for marketing events as-needed.
• Strong fluency in written and spoken English

Applicants, please note: submissions not 100% in English will not be considered.

Come join our Customer Experience team

Our Customer Experience team is committed to ensuring a premier, memorable interview experience for our customers. As the front line of external communication, you'll play a pivotal role in refining our core product by sharing valuable insights and feedback garnered from engaging with candidates and Interview Engineers online.

What you will do

As Lead Customer Experience Specialist, you will provide operational oversight on a global team, ensuring high-performance standards are consistently met. Collaborating closely with Customer Experience (CX) leadership, you'll provide hands-on training and guidance to your team, contribute to scaling processes, and drive operational efficiency enhancements through product and SOP improvements. Additionally, you'll monitor and report on CX performance and metrics to ensure the efficient and effective delivery of customer experience.

We are looking to hire this position out ofIndia. Standard working hours will be 4:00 pm IST to 12:30 am IST upon completion of successful onboarding and training. Between 2 to 4 additional days per month will require schedule flexibility to ensure overlap with internal meetings.

• Mentor, train, and lead a global team of Customer Experience Specialists, fostering a culture of excellence and continuous improvement to ensure a premier interview experience for our customers.
• Oversee shift schedules, ensuring adequate coverage and resource allocation to meet operational demands while optimizing team efficiency.
• Actively participate in on-call and day-to-day operations, providing hands-on support to address escalated issues and maintain service levels.
• Work with CX Leadership to develop and refine department Standard Operating Procedures (SOPs) to streamline processes, enhance productivity, and uphold quality standards in customer interactions.
• Monitor and manage queues, Service Level Agreements (SLAs), and Key Performance Indicators (KPIs), regularly evaluating performance metrics to drive operational excellence and inform strategic decision-making. 

The experience you will bring

• 2+ years of experience leading remote, global Customer Support teams
• Strong leadership and team management abilities, with a focus on fostering a collaborative and high-performance culture
• A history of building, optimizing, and executing SOPs ensuring consistency in service delivery
• Excellent analytical and problem-solving skills, with the ability to identify and resolve issues effectively
• Data-driven mindset, using data to deliver results and highlight initiatives to make improvements to existing process
• Familiarity with Google Suite, Zendesk, Slack, Slab, Deputy, Lessonly, or similar tools
• Excellent English communication skills, both written and verbal

Applicants, please note: submissions not 100% in English will not be considered.

Legal Employment Statement 

Karat is a U.S. company. In order to work with individuals outside of the United States, we partner with a Professional Employer Organization (PEO). If hired for this position, your legal employer will be the PEO. This means your payroll, benefits offered, time off, etc., will be offered and managed by them.