ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone anywhere. Our proven learning platform offers free, high-quality supplemental learning resources that cover Pre-K-12th grade and early college core academic subjects, with a focus on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world, with a focus on learners in historically under-resourced communities. 

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

As a Senior Quality Engineer at Khan Academy, you’ll be deep in development doing test planning, extensive test development, test automation, and test execution in support of project goals and in collaboration with others on your project team. In addition, you’ll be working closely with product and support teams to advocate for the best possible experience for our users. Someone with strong communication skills and experience in automation and test development at all levels (frontend/backend, white/black box) will excel in this role.

You will:

• Own test plan and automation development and execution for a cross-functional product team, balancing engineering priorities with user needs
• Use creativity and deep field knowledge to find, document, and track bugs
• Collaborate with stakeholders to help prioritize the most crucial user-facing issues
• Extend e2e test suite using Cypress (web) and Appium and Detox (mobile)
• Build new test automation where it is lacking

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

WHAT YOU BRING

• Software product development, practical experience in automation tools (e.g. Cypress)
• Hands-on, demonstrable experience testing mobile applications (iOS & Android)  using mobile test automation tools (e.g. Appium).
• Strong breadth and depth of experience in the technologies you need to do your job (for example: JavaScript/TypeScript for test automation, Python for backend testing, Cypress for web automation, and Appium for mobile testing), and you are constantly learning new testing tools and frameworks.
• Experience developing code, working in a UNIX/Linux environment and using virtual machines or containers.
• Familiarity with software development tools like IDEs (VSCode, Eclipse, IntelliJ) and source control (git).
• A strong understanding of all software testing methodologies, architectures, and tools.
• Comfortable developing tests in any language consistent with what the engineering team uses.
• Can integrate testing into an automated CI/CD pipeline (e.g. Jenkins).
• Good documentation and communication skills so that you can coordinate with current testing efforts to grow and improve our testing processes.
• An ability to work across the team - with educators, designers, engineers, and product managers - to improve our product quality and reliability.
• Great intuition for how users like to learn and obstacles that could stand in their way. You have the motivation and courage to tackle any new subject you put your mind to, and to not let go until you've mastered it.

WE WELCOME

Candidates with experience in any and all technologies. We don’t require experience in any particular language or tool. Our commitment to onboarding and mentorship means you won’t be left in the dark as you learn new technologies.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $127,423 - $159,279 USD / $172,188 - $215,235 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

We currently use:Go, JavaScript (React / React Native, Redux, Flow), Google App Engine, GraphQL and other technologies that best solve the problem at hand. Here are some examples of recent projects our interns have done:

• Developing a digital SAT landing page
• Rewriting the calculator widget user interface
• Creating tools for classroom teachers
• Developing new APIs, as part of ourtransition to Go

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

WHAT YOU BRING

• Current enrollment in a Bachelor’s degree program in computer science or a related field
• An expected graduation date in 2026 or 2027 (rising Junior or Senior)
• At least one previous software internship experience
• Ability to start in the month of May/2025 or 6/2025 and have 10-12 weeks of availability for our internship 
• Ability to work/live within the United States or Canada for the duration of your internship
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere”
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization
• Eagerness to learn, educate, write code, and build products used by millions of learners and teachers
• Strong communication, thoughtfulness, and desire to give and receive regular feedback
• Empathy for learners around the world. You love learning and are excited about helping others learn to love learning. You’re motivated to learn new things and share what you learn with the world

WE WELCOME

Software Engineers with experience in any and all technologies. We don't require experience in any particular language or tool. Our commitment to on-boarding and mentorship means you won’t be left in the dark as you learn new technologies.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team:  http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

WHY JOIN OUR TALENT COMMUNITY? 

Are you interested in a role as a Product Manager? Join the talent community to be contacted when a role opens up that you might be a match for! Submit your resume below. 

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE TEAM

Are you interested in an internship or a role as a Content Fellow or Content Creator? Join the talent community to be contacted when a role opens up that you might be a match for! Submit your resume below. 

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

OUR TEAM

We describe our design team as inclusive and small, but mighty. If you're interested in working with us, don't hesitate to submit your resume to join our talent community. We will happily reach out should an opportunity open up that we think might be a match! 

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE TEAM

We are a remote-first organization and we strive to build using technology that is best suited to solving problems for our learners. Currently, we build with Go, GraphQL, Typescript, React & React Native, Redux and we adopt new technologies like LLMs when they’ll help us better achieve our goals. At Khan, one of our values is “Cultivate Learning Mindsets”, so for us, it’s important that we’re working with all of our engineers to help match the right opportunity to the right individual, in order to ensure every engineer is operating at their “learning edge”.

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

Note: We welcome candidates with experience in any and all technologies. We don’t require experience in any particular language or tool. Our commitment to on-boarding and mentorship means you won’t be left in the dark as you learn new technologies.

WHY JOIN OUR TALENT COMMUNITY? 

If you don't see the right opportunity for you at this moment, but you're interested in being contacted about opportunities that might be a fit, submit your resume! We'll happily reach out when we think there might be a match! 

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

OUR TEAM

Our External Relations team includes District Success, Philanthropy, Processional Learning, Strategic Partnerships, and Marketing. If you'd like to express interest in opportunities on any of these teams, don't hesitate to submit your resume to join our talent community. We will happily reach out should an opportunity open up that we think might be a match! 

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

WHY JOIN OUR TALENT COMMUNITY?

General & Administrative includes our Executive Admin, Finance, People Operations, and Legal teams. Interested in joining us but don't see a job you're a fit for right now? Submit your resume to join our talent community and we'll happily reach out when we have an opening that might be a match!

ABOUT KHAN ACADEMY

Khan Academy is a fast-paced, nonprofit startup on a mission to provide a free, world-class education for anyone, anywhere. We already reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. We localize our videos and exercises in multiple regional languages. We’re seeking a language expert to support our Math and Science offering in Marathi.

ABOUT KHAN ACADEMY INDIA

Khan Academy India aims to deliver a world class user experience that is locally relevant to learners in India and is enabled by a strong on-the-ground team and operations. Our learning system is mastery based, which allows students to master key concepts at a pace that is right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps and youtube channels. These learners include both independent learners accessing us at home and teacher directed learners in schools. Our focus is to reach the underserved by making our content  accessible in local languages and by working with large public school systems. Khan Academy is available in Hindi, Punjabi, Odia, Marathi, Hinglish, Kannada, Gujarati, Bangla, Tamil, and Assamese.

ABOUT THE INDIA CONTENT TEAM

Our content team in India includes the content creators who make thousands of awesome videos, articles, and practice questions, aligned with the Indian curriculum, to help both teachers and students. We are actively working on content localization in multiple regional languages as well, which means the content you help create will reach a wider number (both nationally and globally), thereby multiplying the impact. 

ABOUT THE ROLE

We are looking for an expert who is fluent in both Marathi and English (fluency = speaking, reading and writing). In addition, the role will involve reviewing and improving Khan Academy's Math and Science content in Marathi medium- so good knowledge of these subjects (Grade 10 level) is required. 

This is a 12-month contract position.

RESPONSIBILITIES

• Reviewing and Editing KA Math & Science Marathi content and/or creating and localizing new content (text & videos) as needed; keeping quality metrics in mind (Contextualisation, cohesion, rigor, clarity, pedagogical approach, etc.)
• Deep-dive into Khan Academy usage data (qualitative and quantitative) to gather user feedback and incorporate it into content.
• Collect on-ground feedback on content by interacting with state teachers and incorporating the feedback into the content.
• Localizing the content available in English in your respective language keeping its originality intact.
• Reading through original material, reviewing it and rewriting it the target language in case needed, ensuring that the meaning of the source text is retained.
• Along with State Board and NCERT Books using specialist dictionaries, thesauruses and reference books to find the closest equivalents for terminology and words used.
• Researching on relevant phraseology to find the correct translation.
• Proofreading and editing final translated versions on the basis of the basic quality parameters (Meaning, Readability, Compliance, Terminology, Consistency and Linguistics).
• Prioritizing work to meet deadlines.
• Retaining and developing knowledge on specialist areas of translation.
• Adapting the Khan Academy’s Style Guide for your language (Marathi).
• Developing glossary for the specific terminologies to be used in Khan Academy’s localization process and continuously update it with new terminology.

ABOUT YOU

• You must be a native speaker of the Marathi Language.
• Knowledge in Math and Science, and a great command of English and Marathi language (if you have studied in Marathi medium curriculum in school, that’s an added advantage).
• Ability to generate/handle translation/transcreation and review from English to the target Indic language (Marathi).
• Excellent written skills with a strong command of both English and the target language.
• Have a strong eye for detail.
• Eagerness to acquire new knowledge through extensive research.
• Be able to learn and evolve by accepting feedback from peers and colleagues.
• Knowledge of various CAT Tools and their functions is preferred. 
• Previous experience in content creation is a MUST.
• Teaching or tutoring experience at the K10 or K12 level, giving you a deep empathy with teachers and classrooms (2+ years of teaching experience preferred).
• You’re a strong communicator, equipped with different strategies for delivering effective feedback. and for articulating how to make great ideas and content even better.
• A true passion for education and a desire to change the world for the better.

LOCATION

Delhi, Gurgaon or Remote Friendly. Some travel may be required. (about 2 or 3 times a quarter)

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team like a for-profit.

• Competitive pay.
• Remote-friendly workplace, i.e. option to work from home
• Fun team events and board game nights!

LEARN MORE

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• A glimpse of our team:  http://www.khanacademy.org/about/the-team
• A glimpse of our content created: https://www.youtube.com/watch?v=Ylgb8FFMgd4
• Our Hinglish content in action: http://bit.ly/khanacademyyoutube

HOW TO APPLY

• • Attach your resume in the space provided below. 
  • Please address the below-mentioned task and attach your response in the space provided below 
  • Please note that applications without an appropriate link to the task will be ignored.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Imagine being a teacher in Sarasota, Florida, four years after the pandemic started, with a classroom full of 6th graders who haven’t had a normal year of school or learning since 2019. It’s the reality of so many educators and students who use Khan Academy – and our team is uniquely positioned to help them when they need it most.

Khan Academy helps 500+ public school districts and schools across the country, supported primarily by philanthropy and individual donations. Our learning resources are free and available internationally in 50+ languages and used in 190+ countries.

We’re looking for a Brand Design Lead to join our External Relations team. The heart of this role is taking requests and requirements and delivering visual design assets to help our Philanthropy, Marketing, and Districts teams reach their most important goals.

As a designer, you are a strong and experienced generalist, with an exceptional eye for visual design, user experience, and storytelling. You have a holistic approach to design and are able to execute both high quality visual design, as well as thorough user-flows and interaction design.

You will play a vital role on the External Relations team, helping us fulfill the mission of the organization: to provide a free, world-class education to anyone, anywhere. We genuinely care about people and value compassion in our everyday interactions. You’ll be able to be yourself, feel valued, supported, learn and grow, no matter how experienced you are. Some of the things you’ll work on:

• Collaborate with the Philanthropy, Marketing, and Districts teams to create visual assets that align with marketing strategies and business goals, ensuring consistency across all communications.
• Design visually engaging digital and print assets for marketing and fundraising campaigns, including email headers, social media visuals, templates, and printed materials like postcards and holiday cards, maintaining a cohesive brand voice.
• Create impactful marketing and sales materials for the Khan Academy Districts team to support the sales cycle and expand our reach in school districts across the US.
• Develop clear and compelling visual aids, diagrams, and presentations for donor meetings, effectively communicating our impact and initiatives to key stakeholders.
• Produce polished digital and print materials for the professional learning team, ensuring educators have engaging resources for training and workshops.

WHAT YOU’LL DO

• Lead the conceptualization and development of visual assets for the External Relations team, taking stakeholder requirements and transforming ideas into high-quality designs for a variety of campaigns and initiatives.
• Deliver outstanding designs that are compelling, emotionally rich, and age/audience appropriate across the brand voice spectrum from playful to professional, while coordinating the production and distribution of assets for both internal and external use to ensure timely, high-quality delivery.
• Maintain your roadmap by sizing and scoping design requests to manage multiple projects simultaneously, prioritize tasks, and meet deadlines effectively. Communicate project status and manage feedback from project stakeholders.
• Serve as the in-house Webflow expert, creating and maintaining microsites to support various initiatives, ensuring seamless design integration and optimizing user experiences across the platform.
• Partner with stakeholder teams to analyze campaign performance, market trends, and competitor strategies. Facilitate conversations and offer insights to help the External Relations team incorporate engaging visual language into cross-channel experiences that enhance user experience and meet strategic goals.
• Manage the library of brand assets, including templates, guidelines, and design resources, with an emphasis on developing scalable templates to help the External Relations team efficiently deliver consistent, on-brand materials.

WHAT YOU BRING

• 5+ years experience in the design industry (ideally experience in both interaction design and visual design) or comparable experience.
• Outstanding digital and print design skills, with an obsession for cohesive brand identity, market trends, and best practices.
• Confident designing in Webflow, Adobe CC, and Figma.
• Able to create custom illustrations and animations that follow brand guidelines.
• Experience designing for a wide array of audiences, including school-age children, teenagers, young adults, and adults.
• Excellent verbal and written communication skills. 
• Comfortable in ambiguous situations and dynamic environments that run similar to a startup.
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $127,423 - $159,279 USD / $172,188 - $215,235 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Do you believe in the power of a great education to open doors to opportunity? And do you have the expertise to drive teacher engagement and acquisition through marketing strategies? If so, join us to connect educators with the tools they need to drive meaningful learning outcomes for millions of students around the world. 

As Khan Academy’s Teacher Lifecycle Marketing Manager, you'll develop and execute strategies to attract new teachers and deepen relationships with our existing community. Bring your world-class writing skills, marketing expertise, data-driven approach, and passion for education to Khan Academy and make a massive impact. Classroom teaching experience is a plus. Deep empathy for educators is a must.

Acquire new teachers - 50% of time

• Develop and test hypotheses about the right channels, strategies, or product improvements to reach educators in the U.S. at scale. 
• Know the competitive landscape and market trends to drive new messaging, channels, and innovative ideas.
• Identify search traffic growth opportunities for content and landing pages. Conduct keyword research and optimize content for search engines.
• Create and publish high-quality, engaging, and relevant content and landing pages that address the needs of teachers. Develop marketing campaigns to acquire new users.

Engage existing teachers - 50% of time

• Build a lifecycle marketing plan that will drive teacher engagement and mitigate churn. 
• Conceive and execute lifecycle email marketing campaigns end-to-end. Utilize data and A/B test results to improve campaign performance.
• Execute and monitor triggered programs; including campaign building, QA, reporting, and then iterating as needed. 
• Develop deep understanding of the teacher user journey in order to identify personalized and relevant communication that engages customers; translate insights into effective campaign briefs.
• Identify customer pain points, ideate solutions to improve user experience, and generate ongoing user-driven insights to inform lifecycle plans and influence product roadmap.
• Build programs that will drive feedback and engagement from our core brand advocates -- insights that will steer the ship of new product development.

WHAT YOU BRING

Ideally, you are...

• A skilled writer who has examples of scroll-stopping copy that converts.
• A marketer with a strong track record of driving acquisition and engagement.
• A do-it-yourself analyst who can spin up Explores in GA4 to answer any question.
• Obsessed with email. You have a folder full of inspiring subject lines and delightful emails.
• An individual contributor who works independently to deliver results (by week, not by quarter).
• Someone who is excited to prove the value of a lifecycle program to the broader organization.
• Someone with proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere" and have deep empathy for educators. You must be willing to put in the work to learn the teacher voice.
• A former classroom teacher (not required, but a huge plus)

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $96,800 - $141,450 USD / $130,807 - $163,509 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

The Office Manager & Sr. Executive Assistant will manage administrative and operational tasks for our distributed Senior Leadership Team (SLT) and help ensure smooth operations of our headquarters (HQ’s) office located in Mountain View, CA. In this role, you will consistently provide input and counsel to SLT and support HQ’s office operations. You will act as a trusted partner for the senior leadership team, team members, vendors and other external parties. You will partner closely with the Employee Experience Lead, the People Operations (POPs) team, and other members of the administrative staff. 

YOU WILL

Provide SLT Support

• Manage complex calendars for one or more SLT members
• Maintain files (both print and digital) for SLT member(s)
• Prepare expense reports for SLT member(s)
• Assist with preparation of presentations, reports and documents
• Manage external relations on behalf of SLT (e.g., speaking events, press interviews, etc.)
• Act as administrator for tools and systems utilized by the functional teams reporting to SLT
• Regularly take on additional projects from the SLT upon request, including support work specific to the functional teams in your area

Provide HQ’s Office Support

• Support all office operational activities - handle procurement, maintain office equipment and inventory, and ensure cleanliness and functionality of all office spaces
• Manage the Khan Academy HQ’s Office cell phone
• Organize breakfast and/or lunch orders for periodic office events (e.g. monthly/quarterly onsite meetings, quarterly SLT meetings, functional team summits, etc.)
• Manage vendors for facilities, food/drink, and other operational contacts
• Partner with Khan Lab Schools and Schoolhouse.world on set-up and management of shared use of HQ’s office space 
• Oversee mail and shipping needs including PO Box management and mail distribution
• Collaborate with IT to coordinate office technical needs including conference room setup
• Organize and run logistics for all company events such as Hackathon week, individual team onsites, and other team gatherings

WHAT YOU BRING

• 3-5+ years of managing administrative needs for VP level or above
• Availability to work from our HQ’s office in Mountain View, CA 1 - 2 days a week
• Great people skills - comfortable coordinating with people of varying functions and backgrounds
• Familiar with frequently-used tools (G-Suite, Microsoft Office, Confluence, etc.)
• High level of integrity coupled with ability to handle confidential/sensitive information with expert discretion
• Experience working on projects of strategic importance with organizational leaders
• Quick learner, willing to be trained in new areas to lend support to drive functional team productivity
• Flexibility to work special events outside of 9-5 hours on occasion
• Deep skills in time management and prioritization with ability to help optimize the time, energy and mindshare of SLT
• Resolves a variety of issues using company policies and procedures
• Project management skills with an eye for detail
• Strong written and oral communication skills
• Analytic ability with strong results orientation
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere.”

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

At Khan Academy, we are looking to drive systemic, country-based change internationally through a network of local teams and partners supported by the Khan Academy team. We currently have teams and partners in India, Peru, Brazil, and the Philippines who are focused on implementing Khan Academy and Khanmigo in government schools. 

As we look to grow our international reach and impact, we are seeking a Technical Program Manager. You will be responsible for driving the delivery of complex product releases across multiple product engineering teams that will make our International Product Delivery more streamlined and productive. Your work will empower the product engineering teams to better discern our stakeholder needs across multiple regions, which will enable us to build the best products to serve our mission. 

You will:

• Plan and execute the International related product initiative across multiple product engineering teams, including being able to take an idea and work cross-functionally to define requirements, identify trade-offs, and scope work 
• Collaborate with local teams and product teams to ensure roadmaps, dependencies, and risks are visible, by creating effective operating mechanisms. 
• Track timelines for product launches, pilot rollouts, and district rollouts and ensure product, support, and international network teams are aligned to timelines.
• Track issues raised from user research, customer success, legal / privacy, and market facing teams, and monitor progress in addressing the issues.
• Collaborate with the Data analytics team to ensure that we have appropriate data instrumentation and governance to be able to track product usage.
• Communicate the progress of the International product deliverables to both technical and non-technical audiences. 
• Manage the technical setup of assigned student rosters, monitoring new partner account activation and providing support for any issues that arise.
• Support internal team members with technical issues reported by their district partners.
• Collaborate cross-functionally with colleagues across Khan Academy in content, localization, data, and local teams 

WHAT YOU BRING

• 5+ years of Program Management or Project Management experience where you have successfully managed big programs (or multiple projects) from inception to execution
• Experience working with software engineers and product managers so that you have the technical knowledge to make sound judgments. We do not expect you to apply the technical skills of a software engineer or product skills of a product manager, but having prior experience in a technical role is necessary to be effective in this role.
• Proficient in program/project management tools (e.g. Gantt charts, spreadsheets, JIRA, Confluence, presentations, etc.); comfortable collaborating in an online/cloud-based environment (e.g. Google Apps, Slack, etc.)
• The ability to think creatively and use data to solve ambiguous and complex problems
• Excellent interpersonal and communication skills to build relationships and influence across multiple levels of the organization comprised of technical and non-technical individuals
• Excellent organization skills, acute attention to detail, ability to balance multiple tasks in an ever-changing environment.
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.
• A motivation for Khan Academy's mission “to provide a free world-class education for anyone, anywhere.”
• Relevant or transferrable experience is preferred (for example: background in edtech, teaching, and tutoring, experience working in international educational contexts)
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $127,423 - 159,279 USD / $159,279 - $199,099 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Currently we are focused on providing equitable solutions to historically under-resourced communities of learners and teachers, and guided by our Engineering Principles. On the Product team, you might work on projects such as:

• Integrating state of the art learning science into our product to enable learners and teachers to quickly identify and address learning gaps on the fly.
• Partnering with public school districts with a high percentage of Free and Reduced Price Lunch students to build and scale our teacher and learner tools to millions of learners who otherwise would not have discovered us.
• Building tools for teachers to use Khan Academy as a strategic supplement in their classrooms.

With the recent launch of Khanmigo and Artificial Intelligence (AI) as a technology, this role will help harness the power of AI to deliver the product capabilities for an assessments experience for students and teachers.

We are a remote-first organization and we strive to build using technology that is best suited to solving problems for our learners. Currently, we build with Go, GraphQL, Typescript, React & React Native, Redux and we adopt new technologies like LLMs when they’ll help us better achieve our goals. At Khan, one of our values is “Cultivate Learning Mindsets”, so for us, it’s important that we’re working with all of our engineers to help match the right opportunity to the right individual, in order to ensure every engineer is operating at their “learning edge”.

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

WHAT YOU BRING

• 8+ years experience building world-class product experiences for an interactive web-app. In particular, you have built and maintained scalable backend services, as well as complex, stateful frontend user interfaces.
• Prior experience building a learning or assessments experience (using using Generative AI / LLMs a plus).
• Experience building user interfaces with accessibility in mind a plus.
• Strong technical project management skills, as our Senior Software Engineers often lead projects.
• Experience building and maintaining complex software. You’ll join us in writing clean, maintainable software that solves hard problems. You’ll write testable, quality code. You’ll push the team and the mission forward with your contributions.
• Strong communication, thoughtfulness, and desire to give and receive regular feedback.
• Empathy for learners around the world. You love learning and are excited about helping others learn to love learning. You’re motivated to learn new things and share what you learn with the world.
• Excitement about helping Khan Academy bring a free, world-class education to the world.

Note: We welcome candidates with experience in any and all technologies. We don’t require experience in any particular language or tool. Our commitment to on-boarding and mentorship means you won’t be left in the dark as you learn new technologies.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position (LEC IC 1B) is $165,500 - $201,250 USD / 206,875 - $217,900 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

ABOUT KHAN ACADEMY

Khan Academy is a fast-paced nonprofit on a mission to provide free, world-class education for anyone, anywhere. We reach millions of students every month and are growing rapidly. We’re building a library of world-class instructional and practice resources that empowers learners. Whether they’re studying matrices, mitosis, or multivariable calculus, we want to offer students the resources to realize that they can learn anything. 

ABOUT KHAN ACADEMY INDIA

Khan Academy India aims to deliver a world-class user experience to learners in India that is locally relevant and are enabled by a strong on-the-ground team and operations. Our learning system is mastery-based, which allows students to master key concepts at a pace that’s right for them before moving on to more challenging content. From serving under 500,000 learners in 2016, we are now serving almost 4 million learners a month across our websites, apps, and you tube channels. These learners include both independent learners accessing us at home, and teacher-directed learners in schools.  Our focus is to reach the underserved by making our content accessible in local languages and by working with large public school systems. Khan Academy is already available in Assamese, Hindi, Hinglish, Kannada, Gujarati, Tamil, Marathi, and Punjabi.

ABOUT THE INDIA CONTENT TEAM
Our content team in India includes content creators who make thousands of awesome videos, articles, and practice questions aligned with the Indian curriculum to help both teachers and students. We are actively working on content localization in other regional languages as well, which means the content we co-create reaches a wider number (both nationally and globally), thereby quintupling the impact.

ABOUT THE ROLE

We are looking for a Math content creator to lead our efforts of creating syllabus-aligned videos and practice questions primarily aligned for grades 6-12th. 
Important: We are not planning to create test prep content (JEE/NEET) anytime soon. That’s why we aren’t looking for folks who primarily help students crack these exams. Instead, we are looking for folks who love to spark an interest in their subject, ignite curiosity, and provide conceptual understanding.

This is a 12 months contract based role. 

In this role, you would: 

• Create syllabus-aligned content plans for math, review existing content wherever necessary, create practice questions, and videos wherever necessary.
• Collaborate with state teachers to create project plans that align with their curriculum. This involves staying up-to-date with the state's academic plans and strategically incorporating ongoing needs during the academic year. (You are expected to travel with the team and conduct workshops where we gather feedback on our content)
• Continuously iterate and improve content based on feedback received
• Analyze content usage metrics to identify areas of improvement and optimize content strategy
• Be willing to travel. (Usually about once in two months, for about 2 to 3 days)

ABOUT YOU

You would be a great fit for the role if

• You have a combined 4+ years of experience in teaching and creating educational content for NCERT Math. Impeccable communication skills are non-negotiable. 
• You are a quick learner: As a small team, we are often pulled into different streams. We are looking for fast learners who can always support 6-12th STEM creation whenever necessary. (of course, your primary vertical will be Math) 
• You have the ability to timebox effortlessly.  As a small team, our greatest strength is the ability to pace up whenever needed by timeboxing on content. This requires us to have the ‘shipping beats perfection’ mindset. 
• You don’t need to be managed: We lead with context, not control. We expect you to be proactive and ask clarifying questions, provide status updates, loop in your manager when things aren't going your way, etc. 
• You are someone with an entrepreneurial mindset, including a high tolerance for ambiguity, a penchant for experimentation, and a bias toward action. You are willing to roll up your sleeves and help the team get work done as we grow.
• You are passionate about education and have a strong desire to change the world for the better.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team like a for-profit.

• Competitive salaries.
• Remote-friendly workplace; Flexible schedules 
• Fun virtual events

LEARN MORE

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• A glimpse of our team:  http://www.khanacademy.org/about/the-team
• A glimpse of our content created: https://www.youtube.com/watch?v=ED8P8vchQJM
• Our localized content in action: http://bit.ly/khanacademyyoutube 

HOW TO APPLY

• Attach your resume or LinkedIn URL in the space provided below. 
• Please address the below-mentioned task and attach your response (google Docs/pdf/etc.) in the space provided below. (For the videos, upload them on google drive/YouTube and share the link in the doc)

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

ABOUT KHAN ACADEMY KIDS

Khan Academy Kids is a free and fun learning program for children ages two to eight. Kodi Bear and a cast of animated characters lead children on a personalized education journey filled with fun, standards-aligned activities in early literacy, math, executive functioning and social emotional skills. Built by a small but mighty team, Khan Academy Kids is used by millions of children in homes and classrooms around the world.

THE ROLE

The Customer Support and Content Testing Specialist is a new role at Khan Academy Kids and will provide exceptional support to our users while ensuring the quality and accuracy of our educational content. You will be the first point of contact for users, assisting them with their inquiries and troubleshooting issues. Additionally, you will work closely with our content and product teams to test and validate educational materials, ensuring they meet our high standards prior to launch.

Key Responsibilities:

Customer Support for Parents, Teachers, and Districts (50%):

• Customer Support: Respond to customer inquiries through Zendesk and the app stores providing prompt and accurate assistance regarding product features, technical issues, and account management. This involves diagnosing issues by replicating problems users are having and coordinating with our small product team when required. You will be the owner of customer support and will manage all the resources we have developed to resolve tickets. Our customers include parents, teachers (preK - 2nd grade), and school district administrators. 
• Help Center Maintenance:Customers can access online resources to help them resolve an issue without needing to write to us. As part of your role, you will maintain and update customer support documentation, including FAQs, user guides, and troubleshooting articles. You will also write articles highlighting new releases of content and features.
• Analysis and reporting:Analyze and synthesize trends from customer support tickets to identify recurring issues and improvement opportunities, and provide actionable insights to product teams for feature enhancements and bug resolution.
• Customer Relationship Management: Build and maintain positive relationships with users, ensuring a high level of customer satisfaction and retention.

Content Testing and Quality Assurance (30%):

• Content Testing: Test new content to ensure it is accurate, is working well, and maintains our high bar for quality. Identify and document content errors, inconsistencies, or technical issues, working closely with content creators and developers to resolve them.
• Content Feedback: Provide constructive feedback to content creators on how to improve the quality and effectiveness of educational materials.
• Quality Assurance: Perform quality assurance testing on new content and product features before release to ensure they meet quality and learning standards and provide a seamless user experience.
• Collaboration: Work collaboratively with content creators, and the product team  to ensure timely resolution of issues and successful deployment of content updates.

Production and Operations Support (20%) 

• With an in-depth understanding of our product and customers, this role will also work on special projects to support the operations of the Khan Kids team. For example, you might provide support on marketing execution (e.g., copywriting for campaigns or articles) or production needs (audio or thumbnail production). 

WHAT YOU BRING

• Minimum of 2-3 years of experience in customer support, quality assurance, or a related field. 
• Excellent problem-solving and troubleshooting skills.
• Strong communication skills, both written and verbal.
• Understanding of early learning and/or early childhood development.
• Attention to detail with a focus on content accuracy and quality.
• Ability to work independently and manage multiple tasks simultaneously.
• Familiarity with customer support tools (e.g., Zendesk) and QA testing tools.
• Customer-focused with a passion for helping others. 
• Analytical mindset with a keen eye for detail.
• Ability to thrive in a fast-paced, dynamic environment.
• A collaborative team player with a proactive approach to problem-solving.
• Experience as a teacher or with schools is a plus.
• Experience with educational technology and Clever integration is a plus.
• Spanish language proficiency is a plus.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $77,600 - $93,988 USD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

About Khan Academy Kids

Khan Academy Kids is a free and fun learning program for children ages two to eight. Kodi Bear and a cast of animated characters lead children on a personalized education journey filled with fun, standards-aligned activities in early literacy, math, executive functioning and social emotional skills. Built by a small but mighty team, Khan Academy Kids is used by millions of children in homes and classrooms around the world. 

The Role / Responsibilities 

The Khan Academy Kids team is looking for a passionate Product Manager who is driven, tech savvy, and enthusiastic about making an impact on young children and their families. In this role, you will: 

• Work on an interdisciplinary team to create playful, efficacious learning experiences
• Develop a deep understanding of our child, parent, and teacher audiences to enable our team to build with empathy 
• Engage with all phases of the product development cycle: ideation, specification, development, testing, release, analysis, and iteration
• Conduct market analysis to inform product strategy 
• Perform curriculum research with academic experts to guide content development 
• Partner with engineers to produce clearly written specifications for new product features
• Work with designers to create joyful and engaging user experiences for young children
• Determine and monitor key performance indicators to inform iterative improvements

This is a full-time, hybrid position based at the Khan Kids office in San Mateo, CA. For this position, you will be expected to work from the office 2-3 days a week. 

WHAT YOU BRING

• 2-4 years of experience working in technology (product management, software development, analytics) and/or education (teaching, school leadership, policy)
• A passion for early childhood education and children’s media and an attentiveness to what kids find fun 
• Demonstrated technical abilities (coursework or experience in computer science or data analysis) and an eagerness to learn new technologies
• Experience approaching problems with an analytical and data-driven mindset
• Adaptability and the ability to balance multiple priorities in a changing environment
• Excellent interpersonal and communication skills 
• Highly organized with an acute attention to detail 
• Commitment to fostering an inclusive, supportive, and welcoming work environment

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $98,018 - $132,000 USD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone anywhere. Our proven learning platform offers free, high-quality supplemental learning resources that cover Pre-K-12th grade and early college core academic subjects, with a focus on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students around the world, with a focus on learners in historically under-resourced communities. 

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

We are looking for an experienced engineering leader to help manage our Content Platform team, which owns all of the tools relating to helping create, translate and publish our content. 

You will:

• Drive delivery on product goals through direct people management.
• Partner with cross-functional colleagues in design, content, international, and product/program management.
• Build and grow experts/leaders through feedback and attention to personal career development.
• Collaborate with external partners to deliver contractual features.
• Partner with architects and other engineering managers to make sure our product architecture, performance, and quality meet the needs of our users.
• Empower engineers and support them with tools and processes to efficiently deliver amazing user experiences. 

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

WHAT YOU BRING

• At least 4 years of experience managing teams of software engineers.
• Experience with Agile development and methodologies; web application architecture and development.
• Experience with design systems, shared component libraries, and working with designers.
• The ability to manage a diverse and distributed team of engineers from all backgrounds.
• Strong communication skills, both spoken and written — a history of blogging or essay-writing is helpful.
• Able to command technical respect — you can dive into technical discussions and deeply understand and influence the decision making process.
• Excels at giving and receiving feedback.
• Passionate about helping others succeed.
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere.

Qualities we value in Engineering Management:

• A strong point of view about products and user outcomes
• Capable of navigating ambiguity, proactively seeking out the people/information you need to move projects forward
• Passion for helping others succeed - not just your direct reports, but your peers as well

Great to have, but not required:

• Experience using Generative AI / LLMs to build products. Knowledge of common prompt engineering techniques, current state of generative models, and engineering techniques such as RAG. The Content Platform team is actively building tools leveraging AI to scale and accelerate content creation, and to translate Khanmigo, our AI Tutor & Teaching Assistant, so experience with LLMs would be a strong bonus.
• Experience building platforms which Product teams have leveraged and built upon, taking their needs into account when crafting your roadmap and vision for your surface area.

WE WELCOME

Candidates with experience in any and all technologies. We don’t require experience in any particular language or tool. Our commitment to on-boarding and mentorship means you won’t be left in the dark as you learn new technologies.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $181,990 - $195,000 USD / $245,925 - $307,407 CAN. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities.

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE ROLE

Currently we are focused on providing equitable solutions to historically under-resourced communities of learners and teachers, and guided by our Engineering Principles. On the Product team, you might work on projects such as:

• Integrating state of the art learning science into our product to enable learners and teachers to quickly identify and address learning gaps on the fly.
• Partnering with public school districts with a high percentage of Free and Reduced Price Lunch students to build and scale our teacher and learner tools to millions of learners who otherwise would not have discovered us.
• Building tools for teachers to use Khan Academy as a strategic supplement in their classrooms.

With the recent launch of Khanmigo and Artificial Intelligence (AI) as a technology, this role will help harness the power of AI to deliver the product capabilities where applicable.

We are a remote-first organization and we strive to build using technology that is best suited to solving problems for our learners. Currently, we build with Go, GraphQL, JavaScript, React & React Native, Redux and we adopt new technologies like LLMs when they’ll help us better achieve our goals. At Khan, one of our values is “Cultivate Learning Mindsets”, so for us, it’s important that we’re working with all of our engineers to help match the right opportunity to the right individual, in order to ensure every engineer is operating at their “learning edge”.

You can read about our latest work on our Engineering Blog. A few highlights:

• Incremental Rewrites with GraphQL
• Our Transition to React Native
• Go + Services = One Goliath Project
• How Engineering Principles Can Help You Scale
• How to upgrade hundreds of React components without breaking production

WHAT YOU BRING

• 5+ years experience building world-class product experiences for an interactive web-app. In particular, you have built and maintained scalable backend services, as well as complex, stateful frontend user interfaces.
• Strong technical project management skills, as our Senior Software Engineers often lead projects.
• Experience building and maintaining complex software. You’ll join us in writing clean, maintainable software that solves hard problems. You’ll write testable, quality code. You’ll push the team and the mission forward with your contributions.
• Strong communication, thoughtfulness, and desire to give and receive regular feedback
• Motivated by the Khan Academy mission “to provide a free world-class education for anyone, anywhere."
• Proven cross-cultural competency skills demonstrating self-awareness, awareness of other, and the ability to adopt inclusive perspectives, attitudes, and behaviors to drive inclusion and belonging throughout the organization.
• Empathy for learners around the world. You love learning and are excited about helping others learn to love learning. You’re motivated to learn new things and share what you learn with the world.
• Experience using Generative AI / LLMs to build products a plus (but not required).
• Experience building user interfaces with accessibility in mind a plus.

Note: We welcome candidates with experience in any and all technologies. We don’t require experience in any particular language or tool. Our commitment to on-boarding and mentorship means you won’t be left in the dark as you learn new technologies.

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well! We offer:

• Competitive salaries
• Ample paid time off as needed – Your well-being is a priority.
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $137,781 - $172,339 USD / $172,226 - $215,424 CAD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal's TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

ABOUT KHAN ACADEMY

Khan Academy is a nonprofit with the mission to deliver a free, world-class education to anyone, anywhere. Our proven learning platform offers free, high-quality supplemental learning content and practice that cover Pre-K - 12th grade and early college core academic subjects, focusing on math and science. We have over 155 million registered learners globally and are committed to improving learning outcomes for students worldwide, focusing on learners in historically under-resourced communities. 

OUR COMMUNITY 

Our students, teachers, and parents come from all walks of life, and so do we. Our team includes people from academia, traditional/non-traditional education, big tech companies, and tiny startups. We hire great people from diverse backgrounds and experiences because it makes our company stronger. We value diversity, equity, inclusion, and belonging as necessary to achieve our mission and impact the communities we serve. We know that transforming education starts in-house with learning about ourselves and our colleagues. We strive to be world-class in investing in our people and commit to developing you as a professional.

THE LEGAL TEAM

• We're a small and mighty team passionate about the intersection of Education Tech (EdTech), responsible tech for good, privacy, and regulations - and invite you to join us as our team member
• We joined Khan Academy for the same reason that many of our teammates did: to advance our mission, centered on helping our learners and their families, tutors, teachers, and schools improve learning outcomes
• Fundamentally, we care about why and how things get done, and not that they simply get done 
• We geek out on privacy (and student data privacy specifically) and hope you will too  
• We're looking for a teammate that will listen with curiosity, adopt an agile mindset, and help us improve our processes for immediate results as well as long term solutions

THE ROLE

This teammate will provide broad-based transaction support including support for school district sales and marketing programs.  You will work with other members of our legal team on issues of diverse scope, and collaborate with business partners such as the District Sales and Marketing teams.  You will report to our Associate General Counsel.

• Support our District Sales team, including preparation, review and negotiation of school contracts, including Data Processing Agreements (DPAs) 
• Facilitate improvements to our Sales process to promote efficiency and scalability   
• Address  legal and compliance aspects of RFP submissions
• Contribute to foundational improvements, including development of templates, negotiation playbooks, contract guidance, and training materials 
• Identify use cases that could benefit from repeatable processes, partner with relevant individuals to co-create and document these processes, and implement these processes
• Act as the business partner to one or more functional teams within Khan Academy
• Review and negotiate commercial agreements and vendor agreements, both our paper and third party paper contracts
• Handle other matters as need arises

WHAT YOU BRING

• Experience as a practicing lawyer with a JD from a U.S. accredited law school 
• An active membership in good standing of at least one state bar
• 4-6 years of legal experience, preferably in-house experience at a Software as a Service (SaaS), EdTech, or other tech organization  
• Experience reviewing, negotiating, and advising on SaaS agreements (on company paper as well as customer paper), with attention to detail, consistency and efficiency
• Some experience researching and analyzing regulatory compliance matters and related contractual commitments 
• Strong business judgment by analyzing and communicating business and legal risks, and developing practical solutions to manage risk
• Experience with building strong relationships and working with teams across a company 
• Ability to manage expectations and make decisions about how to prioritize the needs of various stakeholders
• Commitment to develop and maintain a deep understanding of student data privacy regulations (FERPA, COPPA and similar state laws) that impact our operations 
• Certification in privacy or data security (CIPP or similar) is preferred but not required

THE INTERVIEW PROCESS

Here’s more information on what to expect from the interview process. The bulk of time will focus on you and your past experiences.  We will be asking behavioral based questions that involve you giving examples of what you have done in the past.  In your examples please be specific; describe the situation that led up to your actions, what you did (your behavior), and what happened as a result.  Take your time.  There are no right or wrong answers. We will leave some time at the end of our conversation for your questions. We will let you know after every step whether or not you’ll be moving forward. 

1. The team will review your resume
2. Our Recruiter will hop on the phone with you for 15-30 minutes to learn more about your background and ask, “Why Khan Academy?”
3. You’ll engage in a conversation with our Associate General Counsel 
4. You’ll provide feedback to a Google document 
5. You’ll virtually meet the Legal team for a group interview 
6. You’ll join the head of District Sales and the head of Security for a business partner interview
7. Our Associate General Counsel will chat with your references

PERKS AND BENEFITS

We may be a non-profit, but we reward our talented team extremely well!

• Competitive salaries
• Ample paid time off as needed – your well-being is a priority
• Remote-first culture - that caters to your time zone, with open flexibility as needed, at times
• Generous parental leave
• An exceptional team that trusts you and gives you the freedom to do your best
• The chance to put your talents towards a deeply meaningful mission and the opportunity to work on high-impact products that are already defining the future of education
• Opportunities to connect through affinity, ally, and social groups
• And we offer all those other typical benefits as well: 401(k) + 4% matching & comprehensive insurance, including medical, dental, vision, and life

At Khan Academy we are committed to fair and equitable compensation practices, the well-being of our employees, and our Khan community. This belief is why we have built out a robust Total Rewards package that includes competitive base salaries, and extensive benefits and perks to support physical, mental, and financial well-being.

The target salary range for this position is $143,200 - $179,000 USD. The pay range for this position is a general guideline only. The salary offered will depend on internal pay equity and the candidate’s relevant skills, experience, qualifications, and job market data. Exceptional performers in this role who make an outsized contribution can make well in excess of this range.  Additional incentives are provided as part of the complete total rewards package in addition to comprehensive medical and other benefits.

MORE ABOUT US

• Sal’s TED talk from 2011
• Sal’s TED talk from 2015
• Sal’s TED talk from 2023
• Our team: http://www.khanacademy.org/about/the-team

OUR COMPANY VALUES

Live & breathe learners

We deeply understand and empathize with our users. We leverage user insights, research, and experience to build content, products, services, and experiences that our users trust and love. Our success is defined by the success of our learners and educators.

Take a stand

As a company, we have conviction in our aspirational point of view of how education will evolve. The work we do is in service to moving towards that point of view. However, we also listen, learn and flex in the face of new data, and commit to evolving this point of view as the industry and our users evolve.

Embrace diverse perspectives

We are a diverse community. We seek out and embrace a diversity of voices, perspectives and life experiences leading to stronger, more inclusive teams and better outcomes. As individuals, we are committed to bringing up tough topics and leaning into different points of view with curiosity. We actively listen, learn and collaborate to gain a shared understanding. When a decision is made, we commit to moving forward as a united team.

Work responsibly and sustainably

We understand that achieving our audacious mission is a marathon, so we set realistic timelines and we focus on delivery that also links to the bigger picture. As a non-profit, we are supported by the generosity of donors as well as strategic partners, and understand our responsibility to our finite resources. We spend every dollar as though it were our own. We are responsible for the impact we have on the world and to each other. We ensure our team and company stay healthy and financially sustainable.

Bring out the joy

We are committed to making learning a joyful process. This informs what we build for our users and the culture we co-create with our teammates, partners and donors.

Cultivate learning mindset

We believe in the power of growth for learners and for ourselves. We constantly learn and teach to improve our offerings, ourselves, and our organization. We learn from our mistakes and aren’t afraid to fail. We don't let past failures or successes stop us from taking future bold action and achieving our goals.

Deliver wow

We insist on high standards and deliver delightful, effective end-to-end experiences that our users can rely on. We choose to focus on fewer things — each of which aligns to our ambitious vision — so we can deliver high-quality experiences that accelerate positive measurable learning with our strategic partners.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, gender, gender identity or expression, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We value diversity, equity, and inclusion, and we encourage candidates from historically underrepresented groups to apply.

As part of this commitment, Khan Academy will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact careers@khanacademy.org