About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You will be responsible for developing compelling, on-brand content across Love, Bonito’s platforms, with a special focus on day-to-day product description pages (PDP), as well as broader campaign and social media copy. This role demands a versatile wordsmith who can balance creative storytelling with clear, sales-driving product messaging. Additionally, the Lead Copywriter will OC and manage social content writing, ensuring high-quality output and a consistent brand voice across all touchpoints.

This role is ideal for someone with a passion for storytelling, sharp linguistic abilities, and a keen eye for creating engaging product-focused content, while leading a team to ensure the brand’s voice shines across all communications.

Key Responsibilities

• Product Description Writing: Write sharp, detailed, and engaging product descriptions for daily updates to the website, ensuring each product's unique selling points (USPs) are highlighted in a manner that resonates with Love, Bonito’s target audience. Ensure every description stays true to the brand’s tone and style, while enhancing the shopping experience.
• Campaign Copy: Develop creative and aspirational copy for seasonal campaigns, ensuring that brand stories and key messaging are clear and compelling across all media channels, including emails, website, social, and retail.
• Social Media Content: Collaborate with the marketing and social teams to create punchy, shareable social media content that aligns with brand strategy and engages the community. Maintain the brand’s approachable, yet stylish tone across all platforms.
• Search Engine Optimization (SEO) Content: Work closely with the SEO team to develop keyword-rich, engaging content that boosts organic visibility and drives traffic. Ensure all content maintains the brand’s tone while optimizing for search engines without sacrificing readability.
• Quality Control (QC): Review and approve content produced by the social content writing team, ensuring consistency, accuracy, and quality control. Be the final gatekeeper for copy before it goes live, ensuring it’s error-free and aligned with Love, Bonito’s voice.
• Cross-functional Collaboration: Work closely with product, marketing, and e-commerce teams to ensure product messaging is clear and consistent across all customer touchpoints. Ensure that all copy, from product pages to emails and ads, supports the brand’s overall business objectives.
• Mentorship & Team Oversight: Provide direction and support to the social content writing team, offering feedback and guidance on copy style, structure, and brand alignment. Foster creativity while maintaining the brand’s voice and helping the team manage multiple projects.
• Editing & Proofreading: Maintain exceptional standards for written content, editing for grammar, style, tone, and overall clarity. Ensure all copy reflects the brand identity, whether it's product descriptions, campaign messaging, or everyday communications.
• Innovative Storytelling: Continuously push boundaries with creative storytelling across all platforms, staying ahead of trends in language, content style, and engagement strategies. Ensure all copy remains relevant and inspiring to Love, Bonito’s diverse and evolving customer base.

Qualifications & Experience

• Creative Writing & Copywriting: Proven track record in writing creative copy that blends storytelling with clear business objectives. Ability to adapt tone and style to different formats, from product descriptions to long-form campaign copy.
• Product Description Expertise:Demonstrated ability to write sharp, engaging, and conversion-driven product descriptions. Strong understanding of how to highlight key product features in a way that is both informative and compelling to customers.
• Attention to Detail:Excellent command of the English language with an acute eye for detail when it comes to grammar, punctuation, and brand consistency. Proven ability to meticulously proofread and edit copy across a variety of platforms.
• Collaboration: Strong cross-functional collaboration skills, able to work closely with teams across marketing, e-commerce, and product development to ensure a cohesive brand message.
• Leadership:Experience in managing junior writers & mentoring the social team,  providing constructive feedback, and fostering a positive and creative work environment.
• Project Management: Strong ability to manage multiple projects and deadlines simultaneously, ensuring content is delivered on time and aligned with brand goals.
• Sales-Driven Mindset:Ability to write copy that doesn’t just tell a story but drives conversions, particularly for e-commerce platforms.
• Trend Awareness: Up-to-date with the latest trends in digital content, social media, and copywriting, particularly within the fashion and lifestyle space.
• Strategic Vision: A big-picture thinker who can balance day-to-day writing needs with long-term brand storytelling and marketing strategies, contributing to the overall success of campaigns and the brand.

1. Flexible Work Arrangement

• Work from anywhere!
• Remote work according to HQ operating hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

See more jobs at Love, Bonito

Apply for this job

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

You will be part of the HQ Supply Chain Team and your main responsibilities would be, being directly responsible for the performance of the freight forwarder and last mile courier vendors 

You will be responsible for ensuring that the freight forwarder and last mile couriers meet/ exceed expectations, and comply with import/export requirements of the intended jurisdiction to fulfil orders to customers worldwide and distribute to retail stores in the region.

Your daily tasks includes making freight cost comparison, booking and monitoring of shipments,  to ensure timely and compliant delivery of orders to our distribution centres, customers and retail stores. Daily correspondence with suppliers and freight forwarders will be essential in this role.

You should have/ be

• An eye for efficiency and the ability to identify and implement large-scale process improvement initiatives using data-driven techniques (performance metrics or Lean techniques)

• An excellent team player and communicator with the ability to build positive working relationships and operate cross-functionally
• The ability to influence stakeholders and sponsors to share your perspective
• Demonstrated ability to learn fast, can work under pressure and prioritise tasks properly
• Strong attention to detail
• Proactive, ambitious, and assertive: you take ownership of your work and drive results
• Committed to meeting deadlines and always striving for excellent results

Main Responsibilities

• Vendor Management: Conduct daily correspondence with freight forwarders and last mile courier vendors to coordinate shipments and resolve any issues.
• Freight Cost Calculation: Calculate freight costs and prepare cost estimates to support procurement strategies.
• Booking and Monitoring: Book shipments with vendors and monitor the status of deliveries to ensure on-time performance.
• Process Improvement: Contribute to identifying opportunities for process enhancements in transportation and logistics, using data-driven insights.
• Communication: Build positive relationships with internal teams and external stakeholders to facilitate clear communication regarding logistics operations.
• KPI Tracking: Help track key performance indicators (KPIs) to evaluate vendor effectiveness and service quality.
• Compliance Support: Assist in ensuring all shipping procedures adhere to company policies and government regulations.
• Project Participation: Engage in logistics projects aimed at improving customer experience and operational efficiency.

• Bachelor’s degree in supply chain management, logistics, or a related field is preferred
• 1 year of experience in freight management, logistics, or supply chain operations
• Basic understanding of transport operations and compliance regulations
• A good understanding of warehousing and transport operations
• Experience in HS (tariff) classification, customs valuation and country of origin determination. Good knowledge of import/ customs regulations, Free Trade Agreements, Rules of Origin, import duties and taxes, as well as international regulations
• Good knowledge of freight incoterms
• Strong analytical skills with attention to detail and a proactive approach to problem-solving
• Excellent communication and interpersonal skills
• Proficiency in Microsoft Excel or Google Sheets for data tracking and analysis
• Good to have: Knowledge of SQL for data analysis and reporting
• Language Abilities: Proficiency in mandarin necessary to facilitate communication with Suppliers

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

See more jobs at Love, Bonito

Apply for this job

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You will be responsible for developing compelling, on-brand content across Love, Bonito’s platforms, with a special focus on day-to-day product description pages (PDP), as well as broader campaign and social media copy. This role demands a versatile wordsmith who can balance creative storytelling with clear, sales-driving product messaging. Additionally, the Lead Copywriter will OC and manage social content writing, ensuring high-quality output and a consistent brand voice across all touchpoints.

This role is ideal for someone with a passion for storytelling, sharp linguistic abilities, and a keen eye for creating engaging product-focused content, while leading a team to ensure the brand’s voice shines across all communications.

Key Responsibilities

• Product Description Writing: Write sharp, detailed, and engaging product descriptions for daily updates to the website, ensuring each product's unique selling points (USPs) are highlighted in a manner that resonates with Love, Bonito’s target audience. Ensure every description stays true to the brand’s tone and style, while enhancing the shopping experience.
• Campaign Copy: Develop creative and aspirational copy for seasonal campaigns, ensuring that brand stories and key messaging are clear and compelling across all media channels, including emails, website, social, and retail.
• Social Media Content: Collaborate with the marketing and social teams to create punchy, shareable social media content that aligns with brand strategy and engages the community. Maintain the brand’s approachable, yet stylish tone across all platforms.
• Search Engine Optimization (SEO) Content: Work closely with the SEO team to develop keyword-rich, engaging content that boosts organic visibility and drives traffic. Ensure all content maintains the brand’s tone while optimizing for search engines without sacrificing readability.
• Quality Control (QC): Review and approve content produced by the social content writing team, ensuring consistency, accuracy, and quality control. Be the final gatekeeper for copy before it goes live, ensuring it’s error-free and aligned with Love, Bonito’s voice.
• Cross-functional Collaboration: Work closely with product, marketing, and e-commerce teams to ensure product messaging is clear and consistent across all customer touchpoints. Ensure that all copy, from product pages to emails and ads, supports the brand’s overall business objectives.
• Mentorship & Team Oversight: Provide direction and support to the social content writing team, offering feedback and guidance on copy style, structure, and brand alignment. Foster creativity while maintaining the brand’s voice and helping the team manage multiple projects.
• Editing & Proofreading: Maintain exceptional standards for written content, editing for grammar, style, tone, and overall clarity. Ensure all copy reflects the brand identity, whether it's product descriptions, campaign messaging, or everyday communications.
• Innovative Storytelling: Continuously push boundaries with creative storytelling across all platforms, staying ahead of trends in language, content style, and engagement strategies. Ensure all copy remains relevant and inspiring to Love, Bonito’s diverse and evolving customer base.

Qualifications & Experience

• Creative Writing & Copywriting: Proven track record in writing creative copy that blends storytelling with clear business objectives. Ability to adapt tone and style to different formats, from product descriptions to long-form campaign copy.
• Product Description Expertise:Demonstrated ability to write sharp, engaging, and conversion-driven product descriptions. Strong understanding of how to highlight key product features in a way that is both informative and compelling to customers.
• Attention to Detail:Excellent command of the English language with an acute eye for detail when it comes to grammar, punctuation, and brand consistency. Proven ability to meticulously proofread and edit copy across a variety of platforms.
• Collaboration: Strong cross-functional collaboration skills, able to work closely with teams across marketing, e-commerce, and product development to ensure a cohesive brand message.
• Leadership:Experience in managing junior writers & mentoring the social team,  providing constructive feedback, and fostering a positive and creative work environment.
• Project Management: Strong ability to manage multiple projects and deadlines simultaneously, ensuring content is delivered on time and aligned with brand goals.
• Sales-Driven Mindset:Ability to write copy that doesn’t just tell a story but drives conversions, particularly for e-commerce platforms.
• Trend Awareness: Up-to-date with the latest trends in digital content, social media, and copywriting, particularly within the fashion and lifestyle space.
• Strategic Vision: A big-picture thinker who can balance day-to-day writing needs with long-term brand storytelling and marketing strategies, contributing to the overall success of campaigns and the brand.

1. Flexible Work Arrangement

• Work from anywhere!
• Remote work according to HQ operating hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

See more jobs at Love, Bonito

Apply for this job

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You will be responsible for developing compelling, on-brand content across Love, Bonito’s platforms, with a special focus on day-to-day product description pages (PDP), as well as broader campaign and social media copy. This role demands a versatile wordsmith who can balance creative storytelling with clear, sales-driving product messaging. Additionally, the Lead Copywriter will OC and manage social content writing, ensuring high-quality output and a consistent brand voice across all touchpoints.

This role is ideal for someone with a passion for storytelling, sharp linguistic abilities, and a keen eye for creating engaging product-focused content, while leading a team to ensure the brand’s voice shines across all communications.

Key Responsibilities

• Product Description Writing: Write sharp, detailed, and engaging product descriptions for daily updates to the website, ensuring each product's unique selling points (USPs) are highlighted in a manner that resonates with Love, Bonito’s target audience. Ensure every description stays true to the brand’s tone and style, while enhancing the shopping experience.
• Campaign Copy: Develop creative and aspirational copy for seasonal campaigns, ensuring that brand stories and key messaging are clear and compelling across all media channels, including emails, website, social, and retail.
• Social Media Content: Collaborate with the marketing and social teams to create punchy, shareable social media content that aligns with brand strategy and engages the community. Maintain the brand’s approachable, yet stylish tone across all platforms.
• Search Engine Optimization (SEO) Content: Work closely with the SEO team to develop keyword-rich, engaging content that boosts organic visibility and drives traffic. Ensure all content maintains the brand’s tone while optimizing for search engines without sacrificing readability.
• Quality Control (QC): Review and approve content produced by the social content writing team, ensuring consistency, accuracy, and quality control. Be the final gatekeeper for copy before it goes live, ensuring it’s error-free and aligned with Love, Bonito’s voice.
• Cross-functional Collaboration: Work closely with product, marketing, and e-commerce teams to ensure product messaging is clear and consistent across all customer touchpoints. Ensure that all copy, from product pages to emails and ads, supports the brand’s overall business objectives.
• Mentorship & Team Oversight: Provide direction and support to the social content writing team, offering feedback and guidance on copy style, structure, and brand alignment. Foster creativity while maintaining the brand’s voice and helping the team manage multiple projects.
• Editing & Proofreading: Maintain exceptional standards for written content, editing for grammar, style, tone, and overall clarity. Ensure all copy reflects the brand identity, whether it's product descriptions, campaign messaging, or everyday communications.
• Innovative Storytelling: Continuously push boundaries with creative storytelling across all platforms, staying ahead of trends in language, content style, and engagement strategies. Ensure all copy remains relevant and inspiring to Love, Bonito’s diverse and evolving customer base.

Qualifications & Experience

• Creative Writing & Copywriting: Proven track record in writing creative copy that blends storytelling with clear business objectives. Ability to adapt tone and style to different formats, from product descriptions to long-form campaign copy.
• Product Description Expertise:Demonstrated ability to write sharp, engaging, and conversion-driven product descriptions. Strong understanding of how to highlight key product features in a way that is both informative and compelling to customers.
• Attention to Detail:Excellent command of the English language with an acute eye for detail when it comes to grammar, punctuation, and brand consistency. Proven ability to meticulously proofread and edit copy across a variety of platforms.
• Collaboration: Strong cross-functional collaboration skills, able to work closely with teams across marketing, e-commerce, and product development to ensure a cohesive brand message.
• Leadership:Experience in managing junior writers & mentoring the social team,  providing constructive feedback, and fostering a positive and creative work environment.
• Project Management: Strong ability to manage multiple projects and deadlines simultaneously, ensuring content is delivered on time and aligned with brand goals.
• Sales-Driven Mindset:Ability to write copy that doesn’t just tell a story but drives conversions, particularly for e-commerce platforms.
• Trend Awareness: Up-to-date with the latest trends in digital content, social media, and copywriting, particularly within the fashion and lifestyle space.
• Strategic Vision: A big-picture thinker who can balance day-to-day writing needs with long-term brand storytelling and marketing strategies, contributing to the overall success of campaigns and the brand.

1. Flexible Work Arrangement

• Work from anywhere!
• Remote work according to HQ operating hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

See more jobs at Love, Bonito

Apply for this job

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

Main Responsibilities

PR : Influencer & Community Pillar

Outreach & Strategy :

• Research and brainstorm on new potential influencer names that fits to Love, Bonito Indonesia’s brand image, collection styles and campaign objective 
• Plan weekly influencer line-up based on historical traffic target (under guidance of manager)
• Help to do KOL outreach (existing and new), negotiate rate (based on historical guide) and posting date based on SOW (statement of work) 
• In doing communication and KOL outreach, intern should maintain good relationship with existing and new KOL by displaying prompt and accommodative communication

Administrative :

• Input and monitor KOL seeding request to Operations team to be completed in timely manner before KOL posting date 
• Generate and share customised UTM/ track links to KOL 
• Share content brief to KOL 
• Update KOL names (posting date & rate) and clothing selections on tracker 
• Daily monitoring of KOL posting & report KOL posting performance to manager (timeline of posting, check on content quality, check UTM links) 

Ad Hoc :

• Assist & stand by for offline events and photoshoot 
• Request and be the PIC responsible for clothing lending for influencers/ muses/ internal team 
• Assist to contact external vendors (for PR/ social-related vendors) 
• Give fresh and innovative ideas based on current trends to support offline event planning & ideation 
• I.e: event activity, venue, F&B vendors, etc 

Social Media Pillar : Instagram

• Help to do instagram posting both graphic content & influencer repost in timely manner 
• IG Story: 2x daily
• IG Post: 1x week
• Help to generate UTM/ track links for instagram posting & refresh linkinbio

Requirements & Experiences :

• Available for 4 months internship program
• Open for final year students and fresh graduates! 
• Previous internship in fashion/ beauty/ digital media/ lifestyle brands related companies are preferred 
• Passion for all things PR/ social media or marketing functions related
• Passion for fashion 
• Following and updating yourself to the current social media and influencer trends globally and in Indonesia 
• An agile, multitasker, open-to-learn mindset 
• Open and communicative personality 
• Reachable during working hours

See more jobs at Love, Bonito

Apply for this job

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

As the Customer Care AM/Manager, you will ensure the seamless operation of our customer care team. You will manage a team of customer service agents to deliver efficient and high-quality service across our support channels.

You are someone who believes in fostering customer connections through thoughtful service, continually raising the standard for what it means to delight our customers. Reporting directly to the Senior Manager of the Customer Marketing team, you will play a crucial role in cultivating a high-performance customer care team and enhancing the Love, Bonito service culture and overall experience.

You should have / be

• Passion for great customer service and experience 
• A strong advocator for our customers 
• A resourceful problem solver to address customer escalations
• A growth mindset – eager to contribute new ideas & optimise our ways of work
• Comfortable working with numbers to drive team productivity & performance
• Strong communication skills to relay customers’ pain points to internal teams
• Driven, proactive and adaptable to a fast-paced, changing environment
• A dependable team player with extreme ownership 
• A great mentor to our team of service agents

Main responsibilities

1. Service Experience Improvements

• Propose and implement service improvements to foster a first-class service culture
• Monitor trending customer inquiries and collaborate with internal teams for service or productivity-related improvements
• Optimise & manage our service tools, including: Service help desk, performance dashboards, report creation, FAQs and website widget
• Lead or support the implementation of new support channels and tools to improve our service delivery, including but not limited to: Live Chat
• Review and enhance our service policies and customer recovery processes
• Work closely with Product team to troubleshoot, impact size & prioritisation of bug fixes or new features
• Collaborate with our fulfilment team and troubleshoot any order-related issues, ensuring prompt updates to our customers
• Support any cross-functional project implementations on customer support related matters
• Collaborate with Retail, Communications and Marketing teams to ensure consistency in customer communications, across our channels
• Handle omnichannel customer escalations and provide thoughtful service recovery

2. High Performance Customer Care Team

• Responsible for team KPIs, such as: CSAT, response time SLAs, agent productivity
• Manage resourcing & budget of our Customer Care team, including: Enquiry volume forecasting, headcount proposal through to onboarding
• Work with our BPO partners to enable a scalable customer care team with consistent, high quality service
• Manage relations with our BPO partners, including: Contract agreements, invoicing and annual reviews
• Manage onboarding program for customer care agents from: training material creation, screening talent, interview and ensuring smooth agent onboarding
• Facilitate agent training sessions and briefings for ongoing campaign and promotional offers
• Support agent retention efforts with robust appraisal process and engagement programs

Qualifications & Experience

• Diploma or Professional Degree in a relevant field 
• 3-5 years in e-commerce, customer service or operations
• Proficient in using service desk tool (i.e Zendesk or equivalent) and CRM platforms
• Prior experience leading a team
• Comfortable with numbers and proficient in Excel

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

See more jobs at Love, Bonito

Apply for this job

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The Role

You will be responsible for ensuring that all products, processes meet the established quality standards. The role involves monitoring the quality standards of our vendors, conducting quality checks on samples, implementing continuous improvement measures.

You will work closely with cross functional teams to ensure compliance with industry regulations and customer requirements, enhancing product reliability and customer satisfaction.

You will need the ability to be both hands on and quick to think on your feet when dealing with our network of Suppliers. This is an exciting and pivotal role in the Sourcing, Production & Quality team that requires a go-getter with a positive mindset, have initiative, as well as enjoy working in a fast paced environment. 

You should have / be

• Bilingual in English and Chinese
• Self-motivated to deliver results, keeping a curious, proactive and innovative mindset
• A good sense of timeline coordination and scheduling
• Ownership of task with a mission-focused approach
• Strong attention to details
• High learning agility
• Comfortable working with data, reporting information tools and technologies to simplify production tracking processes
• Great at maintaining multitasking and execution abilities under tight deadlines
• To embrace change, manage change with a positive outlook and taking business needs as a priority
• Actively promoting effective communication to facilitate and drive resolution with internal and external stakeholders
• A passion for fashion is a must, interest in sustainability is a plus

Key Responsibilities

1. Quality Assurance and Control:

• Develop, implement, and maintain quality control standards across all assortments
• Work with 3rd Party QC inspections to conduct regular inspections and audits of production processes to ensure compliance with quality standards
• Prepare washcare labels on time upon order placement
• Review and approve materials and products before shipment
• Prepare required QC files ready for inspection
• Monitor and evaluate production processes to identify quality issues and recommend corrective actions

2. Process Improvement:

• Analyse quality data to identify trends and areas for improvement
• Collaborate with cross teams & tea leads to implement process improvements and corrective actions
• Lead initiatives to enhance product quality, reduce defects, and minimize waste
  

3. Compliance and Documentation:

• Ensure compliance with industry regulations, company policies, and customer requirements
• Maintain accurate and up-to-date documentation of quality control procedures, reports, and certifications
• Prepare and present quality reports to team leads
  

4. Supplier Relationship Management:

• Conduct monthly catch up with vendors to share back on their performance
• Understand vendor constraints and bridge internal stakeholders
• Collaborate with vendors to ensure the quality of raw materials and components
• Conduct supplier audits and assessments
  

5. Team Collaboration and Training:

• Work closely with sourcing, production, product development & commercial teams to ensure quality standards are met
• Work closely with the customer care team to address customer complaints and ensure timely resolution of quality issues
• Train and mentor staff on quality control procedures and best practices
• Promote a culture of quality awareness across the organisation

• Diploma/ Bachelor’s degree in Quality Management, Apparel Merchandising, Garment Product development
  2-3 years of experience in quality assurance/control, preferably in Apparel & Fashion
• Strong knowledge of quality management systems (QMS) and industry standards such as ISO 9001
• Experience with Lean methodologies is a plus
• Excellent problem-solving and analytical skills
• Strong communication and interpersonal skills

Key Competencies

• Attention to detail and a commitment to excellence
• Ability to work independently and as part of a team
• Strong organisational skills with the ability to manage multiple tasks
• Ability to handle pressure and meet deadlines

1. Flexible Work Arrangement

• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

See more jobs at Love, Bonito

Apply for this job

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

As a CRM & Loyalty Executive on the Customer Marketing team at Love, Bonito, you will be the advocate for our customers, ensuring their voices are heard and reflected in all aspects of our CRM and loyalty efforts. You will manage the day-to-day operations of the LBCommunity Rewards program, from catalogue management to rewards optimization. In this role, you will also leverage customer data to extract insights, generate regular reports, and support cross-functional teams in refining marketing activations and loyalty strategies. With your focus on understanding customer behaviour, you will help test and implement new features that enhance our loyalty program and drive customer retention.

You should have / be

• A passion for engaging customers meaningfully
• A genuine interest in fashion and general female consumer products
• A self-starter, resourceful, proactive and hands-on approach. Get it done right, and fast!
• Strong project management, multitasking and execution abilities
• Strong communication skills to collaborate across teams
• Lives and breathes our brand values: People Matter, Go Above & Beyond, Be Bold & Creative, Always Keep It Real, We’re Better Together, and Growth Mindset!

Main Responsibilities

• Support the team in the implementation of the CRM strategy and improving the LBCommunity experience to boost customer acquisition and retention.
• Conduct analysis of member data and sentiments to derive meaningful insights that identify opportunities for optimising programs and campaigns effectively.
• Support country marketing teams regionally by providing actionable insights
• Oversee survey touchpoints to collect insights on community needs, fostering a deeper understanding that uncovers opportunities for growth and improvement.
• Collaborate with cross-functional teams at a regional level, such as:
• Brand Marketing, Product, Data, Country Marketing, Customer Care
• Prepare reports for management and stakeholders to evaluate impact of CRM-related marketing activations on customer health (i.e. retention, purchase behaviour, activation).
• Build and maintain CRM-related eDMs, including automated programs and triggered emails to reactivate and retain customers.
• Support content ideation for adhoc content refreshes, where necessary
• Manage the LBCommunity Rewards Shop, including onboarding and removal of rewards.
• Monitor performance of rewards and tier welcome gifts redemption, stock levels and ensure timely replenishment

Qualifications & Experience

• 1 - 3 years of relevant work experience preferably in Marketing, CRM, Loyalty, Customer Insights
• BA/BS degree in business, engineering, science or other relevant field
• Strong logical and analytical thinker
• Proficiency in Excel and data analytics tools
• Good to have: Familiarity with web and mobile analytics tools, passion for data and metrics-driven decision-making. SQL knowledge is a strong plus.
• Excellent communication skills and the ability to work effectively within a team
• Reliable, collaborative, and able to adapt in a fast-paced environment

1. Flexible Work Arrangement

• Work from anywhere!
• Remote work according to HQ operating hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

See more jobs at Love, Bonito

Apply for this job

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

As a CRM & Loyalty Executive on the Customer Marketing team at Love, Bonito, you will be the advocate for our customers, ensuring their voices are heard and reflected in all aspects of our CRM and loyalty efforts. You will manage the day-to-day operations of the LBCommunity Rewards program, from catalogue management to rewards optimization. In this role, you will also leverage customer data to extract insights, generate regular reports, and support cross-functional teams in refining marketing activations and loyalty strategies. With your focus on understanding customer behaviour, you will help test and implement new features that enhance our loyalty program and drive customer retention.

You should have / be

• A passion for engaging customers meaningfully
• A genuine interest in fashion and general female consumer products
• A self-starter, resourceful, proactive and hands-on approach. Get it done right, and fast!
• Strong project management, multitasking and execution abilities
• Strong communication skills to collaborate across teams
• Lives and breathes our brand values: People Matter, Go Above & Beyond, Be Bold & Creative, Always Keep It Real, We’re Better Together, and Growth Mindset!

Main Responsibilities

• Support the team in the implementation of the CRM strategy and improving the LBCommunity experience to boost customer acquisition and retention.
• Conduct analysis of member data and sentiments to derive meaningful insights that identify opportunities for optimising programs and campaigns effectively.
• Support country marketing teams regionally by providing actionable insights
• Oversee survey touchpoints to collect insights on community needs, fostering a deeper understanding that uncovers opportunities for growth and improvement.
• Collaborate with cross-functional teams at a regional level, such as:
• Brand Marketing, Product, Data, Country Marketing, Customer Care
• Prepare reports for management and stakeholders to evaluate impact of CRM-related marketing activations on customer health (i.e. retention, purchase behaviour, activation).
• Build and maintain CRM-related eDMs, including automated programs and triggered emails to reactivate and retain customers.
• Support content ideation for adhoc content refreshes, where necessary
• Manage the LBCommunity Rewards Shop, including onboarding and removal of rewards.
• Monitor performance of rewards and tier welcome gifts redemption, stock levels and ensure timely replenishment

Qualifications & Experience

• 1 - 3 years of relevant work experience preferably in Marketing, CRM, Loyalty, Customer Insights
• BA/BS degree in business, engineering, science or other relevant field
• Strong logical and analytical thinker
• Proficiency in Excel and data analytics tools
• Good to have: Familiarity with web and mobile analytics tools, passion for data and metrics-driven decision-making. SQL knowledge is a strong plus.
• Excellent communication skills and the ability to work effectively within a team
• Reliable, collaborative, and able to adapt in a fast-paced environment

1. Flexible Work Arrangement

• Work from anywhere!
• Remote work according to HQ operating hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

See more jobs at Love, Bonito

Apply for this job

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You will have a front row seat in impacting women across the globe through our design. You will be responsible for managing the creation for all Love, Bonito’s collections, seeing the collections through from initial researching, sketching and tech packs to the finished product. You will play a pivotal role in the growth and development of Love, Bonito as we develop our Design Department for internationalization and scale.

Most importantly, you will have an unparalleled opportunity to disrupt the consumer and retail industry, and elevate Love, Bonito from top Singapore brand to a global women’s fast fashion empire.

You should have / be

• A strong entrepreneurial spirit, self starter, extreme initiative and ownership
• A knack for problem solving with an ability to think ‘out of the box’; highly adaptable and flexible and ability to adjust and refine when the need arises
• A genuine curiosity to know how things work and how to make them better
• Solid technical know how
• A thoughtful and creative designer
• Solid design knowledge, sensibilities and ability to translate concept into execution
• Exceptional communication skills and ability to lead direction of a project across cross-functional teams
• Proficiency in Mandarin is required for this role as you will need to be able to communicate effectively to our overseas suppliers where the bulk of our production and development is conducted. This includes sourcing for materials, explaining concepts and ideas, as well as negotiating design and cost constraints to problem solve together with our Chinese manufacturers.

Main responsibilities

Designing

• User-centric, thoughtful approach to gathering insights and solving for customer needs
• Understand the market, targeted customer personas, and good design principles through research, store visits and customer studies
• Create products that fulfill our brand mission of being modern, relatable, and of good quality & value
• A good eye for fashion, upcoming trends and spotting what resonates with consumers

Technical Development

• Produce technical drawings, with the ability to create detailed tech packs with accurate measurements
• Partner with other designers in creating seasonal color stories, initial fabric and trims selections
• Actively participate in fit sessions, working with live models and giving comments to suggest fit changes

Project Management

• Plan project timelines according to production and development days
• Track and monitor relevant product development calendars
• Maintain an organized archive of all tech packs and fit samples

Qualifications & Experience

• 1-2 years industry experience in a Fashion Design / Technical Design role
• International, overseas experience is a plus
• Excellent knowledge of Adobe Photoshop and Illustrator
• An impressive portfolio which demonstrates creative, thoughtful design through a variety of projects
• Effectively bilingual in English and Mandarin
• Diploma/Degree in Fashion Design

1. Flexible Work Arrangement

• Work from anywhere*!
• Hybrid work and adjustable hours - as long as present during our core working hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

See more jobs at Love, Bonito

Apply for this job

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

The Role

Love, Bonito has just undergone an extensive rebranding initiative, and we're seeking a Assistant Marketing Manager to lead the efforts in amplifying our brand narrative in Malaysia. In this pivotal role, you'll have the opportunity to shape and convey our compelling brand story, ensuring it resonates with our target audience in a profound and impactful manner. You'll be at the forefront of crafting innovative strategies to captivate our audience and cement Love, Bonito's position as a top-of-mind brand in the market.

You will be reporting directly to the Regional Director (Indonesia & Malaysia) and lead the development of Love, Bonito’s brand in Malaysia across all major platforms and channels, both online and offline.

Main Responsibilities

• Develop omnichannel marketing campaigns that drive the required business outcomes, ranging from brand awareness and customer acquisition to engagement.
• Plan and execute marketing activations and events in Malaysia.
• Own, strategically maintain, and improve online channel revenue performance through initiatives in social media, KOLs, newsletters, performance marketing, and onsite optimization.
• Review and analyze performance to share insights and propose concrete, effective improvements.
• Lead and develop a lean, efficient team in Malaysia.
• Collaborate closely with the HQ Marketing teams and the Brand Marketing Manager for Indonesia and Malaysia to optimize performance across marketing channels and grow the Malaysia business.
• Work closely with the Malaysia team, particularly Retail Store teams, on in-store marketing and events.
• Build and maintain strong relationships with media partners and key influencers critical to the Malaysia business.
• Stay updated on marketing trends, culture, and topical news in Malaysia, especially those relevant to the target market.

Requirements & Experiences :

• 5+ years of relevant work experience in marketing or business development with an omnichannel or direct-to-consumer brand marketing role, or from an advertising agency ideally in account management
• Proficient with the entire marketing mix – you have a good knowledge of how and when to leverage different marketing channels from above-the-line and below-the-line communications for brand activation
• Familiar with marketing tools and e-commerce platforms
• Past experience in managing projects of scale 
• Relevant degree in business, marketing communications or other relevant fields
  

What you should be :

• A love for our brand and what we stand for
• A passion for omnichannel marketing and storytelling with a strong commercial and  consumer instinct
• Creative and resourceful with an ability to think outside the box
• Performance-driven with a good understanding of numbers; you know how to draw meaning from data
• Bias for action; you draw meaning from data and work on optimising performance
• Extreme ownership with a founder mentality
• Experience in marketing with a healthy understanding of both brand and performance marketing and online and offline channels
• A clear and persuasive communicator with good stakeholder management
• Mature mindset and strong leadership skills
• A positive get-it-done attitude and a believer of our six corporate values

See more jobs at Love, Bonito

Apply for this job

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

The role

You’ll be part of the Global Social Media Pillar, with solid hands-on experience in developing a brand-centric social media strategy across various social channels.. You will play a key role in supercharging the brand’s social growth across key global social media platforms Instagram, Facebook, YouTube and TikTok through thoughtful and refreshing storytelling. Reporting into the Assistant Global Social Media Manager , you will play a pivotal role in the overall content creation, brand awareness, reach, engagement and elevation of Love, Bonito’s social media presence globally through thoughtful brand-led content. 

You should have / be

• A passion and genuine interest in our brand and mission - fashion and our community of women 
• Extreme ownership as well as a mission-first and performance-driven mentality
• Ability to think strategically in a customer-centric, user-driven way
• A strong understanding of the digital landscape as well as the LBCommunity and their lifestyle.
• Extreme ownership as well as a mission-first and performance-driven mindset.
• An independent problem solver and ability to think out of the box with scalable, sustainable yet cost-effective solutions.
• A strong and highly creative thinker with the ability multi-tasker 
• Proficient project management skills with high attention to detail, multitasking and execution abilities
• Ability to effectively communicate, build strong relationships and influence stakeholders across all functions and levels through a remote setting. 
• Ability to build strong relationships with external stakeholders 
• Ability to lead cross-functional teams in driving campaigns and projects
• Lives and  breathes our brand values: People Matter, Go  Above & Beyond, Be Bold, Be Creative, Always Keep It Real, We’re Better Together, Growth Mindset! 

Key Responsibilities

• Collaborate with the Assistant Global Social Media Manager to oversee the execution of the global social media calendar, ensuring a consumer-first and data-driven approach.
• Manage daily operations across Global Instagram, TikTok, and Facebook, ensuring timely content posting and fostering effective engagement with followers.
• Lead the creation and execution of social media content, ensuring alignment with brand guidelines and marketing objectives; collaborating cross-functionally with relevant teams such as the Creative, Copywriting and Country Marketing Teams to produce such content.
• Content creation for Instagram - Stitch together engaging short-form videos using provided assets from the onsite team or other relevant sources.
• Take the lead for TikTok by storyboarding and creating content that aligns with current trends, while actively working to grow our TikTok audience through a diversified content strategy. (Comfortable being in front of the camera is a plus.)
• Handle community interactions by responding to comments and messages, and fostering meaningful engagement with our audience.
• Assist in the ideation and coordination of social media activations, including IG Lives and social giveaways.
• Research, analyze and present new and fresh ways to approach and execute social content
• Monitor, track, analyze, and report on social media content and selected country performances using tools like Falcon IO and Tableau.

Main KPIs:

Social Media

• Organic Social Traffic
• Social media channels follower growth
• Social media engagement rate
• Organic Reach
• Global Share of Voice

Qualifications & Experience

• 1-2  years of relevant work experience with an omnichannel or direct-to-consumer brand, ideally with comprehensive experience on social media management
• Relevant degree in business, marketing or other relevant fields
• Strong multitasking and project management skills
• Adept in Google Suite (Word, Slide, Sheets)
• Strong proficiency in a video-editing softwares such as Premiere Pro/Final Cut Pro/CapCut
• Comfortable being in front of the camera
• Prior experience in creating engaging short-form video content for social media
• Able to adapt and independently evolve in an ever-changing and dynamic environment with professionalism, responsiveness and flexibility under pressure. 
• Prior experience utilizing social media performance analytics platforms (eg Brandwatch, Falcon, Iconosquare, Klear) and Tableau
• Solid hands-on experience in social media strategy, content planning, creative art direction, content writing, and digital marketing
• Prior experience in photography and videography will be a plus!
• Strong and effective communicator and a reliable team player
• Past experience in a high growth, fast-paced and dynamic environment

1. Flexible Work Arrangement

• Work from anywhere!
• Remote work according to HQ operating hours

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement)

3. Learning and Career Development

• Learning and development (i.e. subscription plans to best-in-class resources, personal development fund etc)
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Welcome to #TeamLB swag and store gift cards (get your LB work outfit on us!)
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

See more jobs at Love, Bonito

Apply for this job

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

About the Role:

We are seeking a highly motivated and dedicated individual to join our team as an SAP Business One Application Developer. As a developer, you will be responsible for development of SAP integration with third party apps. This is an excellent opportunity to gain hands-on experience with SAP and its development using APIs.

Main Responsibilities:

• Design, develop, and implement customizations, enhancements, and reports using SAP B1 Software Development Kit (SDK) and relevant programming languages (e.g., C#, SQL).
• Plan and execute data migration strategies to transfer data from legacy systems to SAP B1. Ensure data accuracy, completeness, and integrity during the migration process.
• Integrate SAP B1 with other third-party applications or systems using SAP B1 Integration Framework or middleware tools. Ensure seamless data flow between different systems.
• Provide technical support to end-users, addressing issues related to customizations, reports, and interfaces. Collaborate with the IT team to resolve technical problems.

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.

• 3+ years of SAP Business one development hands on experience using DI/UI APIs.
• Understanding of enterprise resource planning fundamentals, flows and concepts.
• Basic knowledge of SAP Business One modules , working, and their integration.
• Good analytical and problem-solving skills.
• Familiar with SQL Queries.
• Excellent communication and interpersonal skills to effectively collaborate with clients and team members.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Willingness to learn and adapt to new technologies and industry trends.
• This role requires you to work closely with the HQ team, thus proficiency in English is required.

1. Flexible Work Arrangement

• Work from anywhere*!
• Remote work and adjustable hours - willing to work SG timing

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

See more jobs at Love, Bonito

Apply for this job

About Us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are the leading direct-to-consumer womenswear brand, headquartered in Singapore, with an omni-channel presence across Indonesia and Malaysia, a retail franchise in Cambodia, and are fast expanding into international markets namely Japan, Hong Kong SAR China and United States of America.

Founded in 2010, we are proudly female-founded with more than 70% female representation across our organisation, leadership and STEM roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!).

About the Role

We are seeking a highly motivated and dedicated individual to join our team as an Assistant to SAP Consultant. As an Assistant, you will be responsible for assisting senior consultant in maintaining the SAP system. This is an excellent opportunity to gain hands-on experience with SAP software and contribute to the success of our BAU.

Responsibilities (but not limited to)

• Collaborate with our SAP Business One consultant to understand user requirements and assist in providing solutions.
• Can assist in providing L0 and L1 level support
• Provide end-user training, support BAU, and create a knowledge base.
• Assist in troubleshooting and resolving issues related to SAP modules and integrations via a ticketing system.
• Can quickly jot down meeting notes and follow-up summaries.

Qualifications

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field.
• SAP Business One experience.
• Understanding of enterprise resource planning fundamentals flows, and concepts.
• Basic knowledge of SAP Business One modules, working, and their integration.
• Good analytical and problem-solving skills.
• Familiar with SQL Queries.
• Excellent communication and interpersonal skills to effectively collaborate with clients and team members.
• Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
• Willingness to learn and adapt to new technologies and industry trends.
• This role requires you to work closely with the HQ team, thus proficiency in English is required.

1. Flexible Work Arrangement

• Work from anywhere*!
• Remote work and adjustable hours - willing to work SG timing

2. Staff Wellness

• Comprehensive corporate insurance (Fully covered visits at our panel clinics, Dental coverage, Maternity reimbursement, Mental wellness support)

3. Learning and Career Development

• Learning and development
• Dedicated leadership training for those of managerial responsibilities
• Friday pm off for learning

4. #TeamLB perks

• Generous staff discount off LB products
• Corporate partnerships with a variety of companies
• Employee driven peer-to-peer recognition platform to honour and celebrate everyday achievements
• Internal Referral programme

See more jobs at Love, Bonito

Apply for this job

About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

Main Responsibilities

• Design Creation: Use Photoshop and Illustrator to create visually appealing graphics for our website, social media, and email campaigns. 
• Product Image Editing: Enhance and retouch product images to ensure they look their best online.
• Basic Graphic Design: Apply fundamental design principles like colour, typography, and layout to create cohesive and on-brand visuals.
• UI/UX Design: Assist in designing user-friendly interfaces and improving the user experience on our website and mobile apps working closely with UI/UX team.
• Collaboration: Work closely with the marketing team to develop creative assets for promotions, seasonal campaigns, and product launches. Report to lead Visual designer. 
• Brand Consistency: Ensure all designs align with our brand guidelines and maintain a consistent look across platforms.

Requirements & Experiences :

• Years of Experience : 1-2 years of industry experience in Visual Creative field
• Skills: Proficiency in Adobe Photoshop and Illustrator, basic UI/UX design
• Design Knowledge: Basic understanding of graphic design principles, including colour theory, typography, and layout.
• Experience: Previous experience in a visual design role is a plus, especially in fashion or e-commerce.
• Creativity: Ability to think creatively and develop eye-catching designs.
• Attention to Detail: Strong eye for detail to ensure high-quality visual content.
  

What you should be :

• Be ready to do anything and everything as instructed (it may even be out of scope).
• The ability to think & work strategically and systematically.
• Have good attention to detail and an eye for good composition and layout.
• A self-starter, proactive, and hands-on approach. Get it done right and fast!
• Strong project management and execution abilities.
• Strong layout, large-scale FA, and production design skills.
• Strong communication skills to influence internal stakeholders.
• Dedicated to deadlines and have excellent time management to always be on schedule.
• A growth mindset and desire to constantly iterate, improve, and upskill oneself. 
• Strong collaborative attitude.

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About us

Love, Bonito is a digital-first company on a mission to empower the everyday Asian woman and inspire self-confidence. We are Southeast Asia’s leading womenswear brand, headquartered in Singapore, with an omnichannel presence across Hong Kong SAR China, Indonesia, Malaysia and a retail franchise in Cambodia. In addition, we have also expanded into international markets namely the Philippines and the United States of America.

Founded in 2010, we are proudly female-founded with more than 65% female representation in leadership roles (#girlpower!). We raised a US$50M Series C round in 2021 and know that we’re on the cusp of something great, where we’re working towards becoming the most thoughtful brand globally, for the Asian female consumer, especially when it comes to our products, community and experiences.

There’s a lot more work to be done with all of our exciting plans. So we’re looking to team up with people who are wildly passionate about making an impact and be part of a dynamic team, in a workplace with no corporate BS (yes, you read that right!)

Main Responsibilities

• Design Creation: Use Photoshop and Illustrator to create visually appealing graphics for our website, social media, and email campaigns. 
• Product Image Editing: Enhance and retouch product images to ensure they look their best online.
• Basic Graphic Design: Apply fundamental design principles like colour, typography, and layout to create cohesive and on-brand visuals.
• UI/UX Design: Assist in designing user-friendly interfaces and improving the user experience on our website and mobile apps working closely with UI/UX team.
• Collaboration: Work closely with the marketing team to develop creative assets for promotions, seasonal campaigns, and product launches. Report to lead Visual designer. 
• Brand Consistency: Ensure all designs align with our brand guidelines and maintain a consistent look across platforms.

Requirements & Experiences :

• Years of Experience : 1-2 years of industry experience in Visual Creative field
• Skills: Proficiency in Adobe Photoshop and Illustrator, basic UI/UX design
• Design Knowledge: Basic understanding of graphic design principles, including colour theory, typography, and layout.
• Experience: Previous experience in a visual design role is a plus, especially in fashion or e-commerce.
• Creativity: Ability to think creatively and develop eye-catching designs.
• Attention to Detail: Strong eye for detail to ensure high-quality visual content.
  

What you should be :

• Be ready to do anything and everything as instructed (it may even be out of scope).
• The ability to think & work strategically and systematically.
• Have good attention to detail and an eye for good composition and layout.
• A self-starter, proactive, and hands-on approach. Get it done right and fast!
• Strong project management and execution abilities.
• Strong layout, large-scale FA, and production design skills.
• Strong communication skills to influence internal stakeholders.
• Dedicated to deadlines and have excellent time management to always be on schedule.
• A growth mindset and desire to constantly iterate, improve, and upskill oneself. 
• Strong collaborative attitude.

See more jobs at Love, Bonito

Apply for this job