N.B.This job is remote within the United Kingdom only and requires full working rights to work within the UK.
MyTutor is the UK’s leading online platform for one-to-one learning, and we’re building a future where access to high-quality learning is stress-free for those who can afford it, and funded for those who can’t.
You can find a good taster of who we are, our culture & our ethos via the video linked here.
Our handpicked community of over 10,000 tutors work online with students from all walks of life and have already delivered over a million lessons. We’re proud of the fact that over 1,300 schools have chosen to work with us, and that we’ve earned a Trustpilot rating of 4.8/5 (You can also check out our tutors’ ratings here.)
Every role at MyTutor is open to applications from all sections of society. We see potential in every individual regardless of: race, ethnic origin or nationality; religion or belief; physical or neuro-ability; socio-economics or age; marital, domestic or civil partnership status; sexual orientation, gender identity, or any other characteristic that makes you… well, you.
We are committed to conscious inclusion to create a sense of belonging, connection and shared purpose within our teams. We know it’s the right thing to do, and we know it will make us all happier, fulfilled, and successful in our work. You can also find a copy of our current Gender Pay Gap report here and we are continuing to build our roadmap of creating a more diverse and inclusive workforce.
What’s it all about?
You’ll join our tight-knit frontline Customer Operations Team, delivering a fantastic experience throughout our customers’ tuition journeys, whether it’s for 1 lesson or 100.
As a Senior Customer Operations Executive, you’ll be the first point of contact for any of our users who have questions, problems and feedback.
You’ll be the face of MyTutor, and for many customers, their first impression of the company. Within this broader team of 30, you’ll report into a Customer Operations Team Lead, but will also interact with Operations Managers, the Training & Quality team, and other customer-facing teams like B2C Sales, and the B2B Partnership team.
Safeguarding is everyone’s business at MyTutor– We are committed to safeguarding and promoting the welfare of children, young people and adults, and we expect all directors, staff and tutors to share this commitment. This post is subject to an Enhanced DBS Disclosure check with children's barred list check.
The Day to Day
Working Patterns
We are looking to hire for x3 part-time roles, the working patterns for each role is below.
You will work one of these selected patterns; when you apply for the role please state your preference.
Shift 1:Sun 9-5 / Mon 11-6 / Tue 11-6 / Wed 11-6
Shift 2:Sun 9-5 / Tue 11-6 / Wed 11-6 / Thur 11-6
Shift 3:Wed 11-6 / Thurs 11-6 / Fri 11-6 / Sat 9-5
Who will you be?
Perks & Benefits
Interview process
You can find a good taster of who we are, our culture & our ethos via the video linked here.
See more jobs at MyTutor
N.B.We are open to applicants who are seeking either full-time or more flexible/part-time hours.
MyTutor is the UK’s leading online platform for one-to-one learning, and we’re building a future where access to high-quality learning is stress-free for those who can afford it, and funded for those who can’t.
You can find a good taster of who we are, our culture & our ethos via the video linked here.
Our handpicked community of over 10,000 tutors work online with students from all walks of life and have already delivered over a million lessons. We’re proud of the fact that over 1,300 schools have chosen to work with us, and that we’ve earned a Trustpilot rating of 4.8/5 (You can also check out our tutors’ ratings here.)
Every role at MyTutor is open to applications from all sections of society. We see potential in every individual regardless of: race, ethnic origin or nationality; religion or belief; physical or neuro-ability; socio-economics or age; marital, domestic or civil partnership status; sexual orientation, gender identity, or any other characteristic that makes you… well, you.
We are committed to conscious inclusion to create a sense of belonging, connection and shared purpose within our teams. We know it’s the right thing to do, and we know it will make us all happier, fulfilled, and successful in our work. You can also find a copy of our current Gender Pay Gap report here and we are continuing to build our roadmap of creating a more diverse and inclusive workforce.
What’s it all about?
We are looking for a Legal Counsel to join our growing legal team. Reporting to the Head of Legal, you will be delivering and assisting on a wide range of legal services to the business.
We are looking for a lawyer, who enjoys a fast paced and dynamic environment and getting stuck in. This is an in-house generalist legal role. We are looking for someone who is able to come in and support the Head of Legal with the fast-paced workload, focusing primarily on contract negotiation, contract and legal document drafting, document review, legal research, keeping up to date with changes in the law and advising the business appropriately.
The role will involve cross department collaboration, and the ability to transfer knowledge and skills within different areas of legal, including safeguarding, data protection/GDPR, employment, commercial and corporate.
This is a fantastic opportunity for an individual looking for exposure to a wide range of legal matters with an opportunity for growth and personal development.
Safeguarding is everyone’s business at MyTutor – We are committed to safeguarding and promoting the welfare of children, young people and adults, and we expect all directors, staff and tutors to share this commitment. This post is subject to a basic DBS check as this role will have access to children’s data.
What’s in it for you?
The Day to Day
Who will you be?
Perks & Benefits
Interview process
See more jobs at MyTutor
MyTutor is the UK’s leading online platform for one-to-one learning, and we’re building a future where access to high-quality learning is stress-free for those who can afford it, and funded for those who can’t.
You can find a good taster of who we are, our culture & our ethos via the video linked here.
Our handpicked community of over 10,000 tutors work online with students from all walks of life and have already delivered over a million lessons. We’re proud of the fact that over 1,300 schools have chosen to work with us, and that we’ve earned a Trustpilot rating of 4.8/5 (You can also check out our tutors’ ratings here.)
Every role at MyTutor is open to applications from all sections of society. We see potential in every individual regardless of: race, ethnic origin or nationality; religion or belief; physical or neuro-ability; socio-economics or age; marital, domestic or civil partnership status; sexual orientation, gender identity, or any other characteristic that makes you… well, you.
We are committed to conscious inclusion to create a sense of belonging, connection and shared purpose within our teams. We know it’s the right thing to do, and we know it will make us all happier, fulfilled, and successful in our work. You can also find a copy of our current Gender Pay Gap report here and we are continuing to build our roadmap of creating a more diverse and inclusive workforce.
What’s it all about?
We are on the lookout for a talented Senior Partnerships Manager, responsible for hitting new business revenue targets across Local Authorities and beyond. You’re an experienced education sales professional with a passion for, as well as a deep understanding of, selling to local authorities. We’re at an exciting inflection point with a changing funding environment as well as a richer product set - we want to build strategic relationships with local authorities to keep growing our impact in the space.
Safeguarding is everyone’s business at MyTutor – we are committed to safeguarding and promoting the welfare of children, young people and adults, and we expect all directors, staff and tutors to share this commitment. This post is subject to a Basic DBS check.
What’s in it for you?
The Day to Day
Win new business: Develop, nurture and close both sales and marketing generated opportunities in local authorities and beyond. Identify cross and upsell opportunities to hit target account values.
Hit new business targets: Hit targets through both direct outreach as well as tender based opportunities.
Build and leverage your network: Continue to grow your network with key stakeholders across the space to enable MyTutor to build strategic and lasting relationships, and capitalise on new opportunities.
Build and manage a tender pipeline: Keep your finger on the procurement pulse across local authorities, creating opportunities for MyTutor and building out a pipeline of tender and framework applications. Manage the pipeline to ensure we are able to deliver strong submissions and manage resources effectively.
Write and win local authority bids: Write high quality applications that demonstrate MyTutor can meet customers’ needs.
KPI tracking and reporting: Keep your finger on the pulse of metrics you own through daily, weekly and monthly tracking, keep key stakeholders updated on performance and take accountability for turning the dial up/down on focus areas depending on results.
Who will you be?
Passionate About Selling: You have an inherent love for the art of selling. Your enthusiasm for connecting with customers and understanding their needs drives your sales process. You thrive on the challenge of converting prospects into loyal clients and get genuine satisfaction from closing deals. Your passion for selling is evident in every interaction, making you a persuasive and engaging EdTech sales professional.
Driven to achieve results: You have a track record of hitting your own sales targets. You’re a proven operator, and talented sales person who does what it takes to hit target. You're a creative and tenacious problem solver when things aren’t going to plan.
A proven tender winner: You know what it takes to write a great bid and have the win rate to prove it.
Strong sector experience: You have a passion for working with LAs and solving their problems.
Excellent communicator and relationship builder: You are able to quickly build credibility with senior stakeholders, and are able to build long term relationships with customers and internal teams fast.
Highly organised and proactive:You’re highly organised enabling you to manage competing priorities and demands.
Analytical:You’re able to draw insights from historical data and trends and leverage data to drive positive revenue outcomes.
Resilient: You’re comfortable in ambiguity, and working in a fast-changing environment.
Team management:Experience of leading and developing a high performing team.
Perks & Benefits
Interview process
1. A screening call with a member of the Talent team.
2. A competency & skills-based interview with the Hiring Managers.
3. A task or presentation related to the role, we will give you ample time to complete this.
4. A culture & values add virtual-coffee with a member of MyTutor.
See more jobs at MyTutor