We are looking for an exceptional Senior Corporate Attorney to join our team.

Responsibilities:

• Reviewing, drafting and negotiating a wide range of commercial agreements, including but not limited to customer, vendor/procurement or sales/service agreements, non-disclosure and distribution agreements.
• Assisting internal clients with contract negotiation and RFP responses, as appropriate, as well as providing guidance and practical solutions.
• Providing advice and counsel to management and HR on employment law matters, including hiring and termination issues, discrimination, harassment, retaliation, wage and hour issues, restrictive covenants, and employee investigations.
• Developing and improving the company’s compliance program, and providing strategic leadership for all aspects of the compliance program including developing training and communications programs to promote the awareness and understanding of new and existing compliance issues and related company policies and procedures and to promote a culture of compliance.
• Monitoring the contract process to ensure contracts are not only provided in a timely manner, but also in compliance with legal, regulatory, and organization policy and assessing their commercial risk.
• Assisting in corporate mergers and acquisition transactions, including, drafting documents and agreements, and organizing and performing due diligence.
• Monitoring and managing corporate and regulatory compliance for the company and its affiliated entities.
• Managing the company’s intellectual property by proactively protecting the brand and inventions.
• Supporting internal clients on legal issues. Educating associates about emerging and developing areas of the law and legislation affecting the industries our companies operate in.
• Performing legal analysis and making recommendations on legal, contractual, risk, and compliance issues.
• Assisting with other legal and risk management matters as requested, including with respect to legal operations, corporate governance, acquisitions, insurance, or litigation matters.

Preferred Experience:

• 5-9 years of experience with technology transactions in a corporate in-house legal or well-regarded law-firm environment.
• Strong corporate athlete with a strong work ethic whose experience includes reviewing, drafting, and negotiating a wide range of contractual agreements (e.g. vendor/procurement, sales/service agreements, licensing, distribution), intellectual property law, regulatory law (telecom and data privacy preferred), advising on employment law matters, and assisting with M&A transactions.
• Superb attention to detail and ability to ramp-up quickly in new environments and teams.
• Juris Doctor (J.D.) degree and bar admission (Arizona preferred) required.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Total Rewards 

Our Total Rewards offerings are designed to allow Nexties to take care of themselves and their families so they can be their best, in and out of the office. 

Our compensation packages are tailored to each role and candidate's qualifications. We consider a wide range of factors, including skills, experience, training, and certifications, when determining compensation. We aim to offer competitive salaries or wages that reflect the value you bring to our team. Depending on the position, compensation may include base salary and/or hourly wages, incentives, or bonuses. 

• Health ???? - Multiple health plan options to suit your needs, including medical, dental, vision, and telemedicine coverage 

• Insurance ???? -Life, disability, and supplemental indemnity plans 

• Work-Life Balance ⚖️- Flexible Time Off (FTO) for salaried employees, PTO for hourly employees, Paid Sick Time (PST), paid parental bonding leave, and paid holidays 

• Financial Security ????- 401(k) with company match, Health Savings Accounts with company contributions, Dependent Care FSA 

• Wellness ????‍ - Employee Assistance Program and comprehensive wellness initiatives 

• Growth ???? - Access to ongoing learning and development opportunities and career advancement 

At Nextiva, we're committed to supporting our employees' health, well-being, and professional growth. Join us and build a rewarding career! 

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1  #LI-Hybrid

The Inside Partner Manager (IPM) is responsible for driving revenue and partner engagement through strategic account management and collaboration. This role focuses on building strong relationships with channel partners, identifying new business opportunities, and ensuring the effective execution of sales initiatives. The Inside Partner Manager will work closely with internal teams, including sales, marketing, and operations, to ensure partner satisfaction and business growth.

Key Responsibilities:

• Partner Relationship Management:
  • Develop and maintain strong relationships with existing non-managed partners to ensure high levels of engagement, satisfaction, and loyalty.
  • Act as the primary point of contact for partners, addressing inquiries, resolving issues, and ensuring alignment with business objectives.
  • Manage all inbound quotes in collaboration with other IPM’s
• Sales and Business Development:
  • Identify new revenue opportunities within partner accounts and collaborate on joint sales initiatives.
  • Assist partners in building and executing go-to-market strategies, including product promotions, pricing strategies, and sales campaigns.
  • Support partners in achieving their sales targets and revenue goals.
• Partner Enablement:
  • Responsible for Onboarding new non-managed Partners
  • Provide training and resources to partners, ensuring they are knowledgeable about product offerings, services, and value propositions.
  • Work with the marketing team to create and distribute partner-specific sales collateral and enablement materials.
• Performance Tracking and Reporting:
  • Monitor partner performance and provide regular updates to senior management on key metrics, including sales performance, pipeline health, and revenue growth.
  • Analyze partner activity to identify areas for improvement and opportunities for optimization.
• Cross-functional Collaboration:
  • Collaborate with internal teams such as marketing, operations, and product management to ensure that partner needs are met and that there is alignment on overall business objectives.
  • Coordinate with the sales team to develop joint strategies for growing revenue through partner relationships.
• Market Research and Competitive Analysis:
  • Stay informed about industry trends, competitive landscape, and new technologies that can benefit the partner ecosystem.
  • Provide insights and feedback to the product development and marketing teams based on partner interactions and market observations.

Qualifications:

• Education:
  • Bachelor’s degree in Business Administration, Marketing, or a related field (preferred but not mandatory based on experience).
• Experience:
  • 3-5 years of experience in channel sales, partner management, or inside sales roles.
  • Proven track record of managing and growing relationships with channel partners or resellers.
• Skills:
  • Strong communication and interpersonal skills, with the ability to build and maintain professional relationships.
  • Sales-driven mindset with a deep understanding of the sales cycle and partner ecosystems.
  • Analytical skills to interpret sales metrics and partner performance data.
  • Proficient in CRM tools (e.g., Salesforce) and MS Office Suite.
  • Ability to multitask and manage multiple partner accounts simultaneously.
• Personal Attributes:
  • Self-motivated, results-oriented, and able to work independently.
  • Excellent problem-solving skills and attention to detail.
  • Team player with strong organizational and time-management skills.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. For this sales role, our estimate of the expected hiring range for the position as posted is $105,000 - $155,000; this includes annualized base salary and annualized target sales incentive. Some sales roles are paid on an hourly basis and eligible for overtime. A different level in the job hierarchy apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1 #LI-Remote

The Solutions Consultant at Nextiva is highly passionate about successful customer outcomes, service and project delivery, value delivery, consulting, and deep technical knowledge in the areas of enterprise solutions architecture, systems implementation and configuration, workflows and automation, and problem-solving. 

This position requires the ability to independently project manage the design and implementation of Nextiva’s product solutions. Responsible for the successful implementation of new customer and existing customer solutions as the single point of contact, from sales contract execution to deployment of requested solutions. Duties include but are not limited to solutions architecture, solutions scoping, solutions implementation and configuration, and self-project management. Requested solutions in line with Nextiva’s product and professional services SKUs can consist of any combination of VoIP, UCaaS, CCaaS, CPaaS, Integrations, and Single Sign On. 

The position requires strong personal time management skills, organizational skills, accountability, autonomy, problem-solving, and the ability to multitask in a constantly changing environment with multiple priorities. This includes working with Sales, Solutions Engineering, and Technology teams to ensure high-stakes professional services project SKUs are delivered promptly meeting the customer’s requirements and value proposition. 

The candidate must be detail-oriented, have experience in managing multiple implementations simultaneously, be meticulously organized, and professional, be an exceptional communicator, be people / customer-centric, and be able to prioritize multiple demands in a fast-paced environment.

Key Responsibilities:

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.

• Before a solutions project is sold, work closely with sales and pre-sales engineers for completeness and accuracy of scoping and a clear understanding of customer requirements and value proposition
• Initiate and manage enterprise solutions Professional Services projects, ensuring the technical development/delivery, resourcing, and vendor management planning is in place, maintained, and accurate
• Gather and document business processes (existing and future) and well as participate in discovery and rapid design sessions
• Write specifications for desired solutions, configurations, and system integrations as needed
• Advise and consult clients on best practices for UCaaS/CCaaS processes, user interface, and architecture and assist technical consultants with architecting solutions, related customizations, workflows, and reports to model the client’s organizational processes and demonstrate the desired value proposition
• Responsible for the overall project management of the involved resources to ensure projects deliver the desired outcomes (schedule, costs, quality, resource management, and benefits) including scope and change requests, and maintaining appropriate project status data and time entry in PSA tools
• Maintain continuous communication with customer(s) while maintaining project schedules highlighting potential risks and bringing forward issues with optional resolutions
• Facilitate and lead weekly meetings, discovery, and design review sessions, demos, etc. as needed
• Responsible for ensuring that all delivery projects’ artifacts are in place and compliance with Nextiva’s delivery methodology
• Assist with demos, configurations, testing, and training as needed
• Stay up-to-date understanding of business processes, issues, and technology especially
• related to the operation of sales, marketing, and customer service departments within an organization

Qualifications:

• BA/BS degree desired
• Minimum of 5 years of solutions delivery experience or solutions engineering experience
• Preferred 5-7 years of technical experience in UCaaS and/or CCaaS
• Must have a Professional and Collaborative demeanor
• Deep technical working understanding of voice, contact center, data movement, and SaaS application requirements
• Exceptional analytical and problem-solving ability
• Experience with Agile/Scrum and Waterfall methodology preferred
• Must be comfortable working in an accountable, high-speed, high-pressure environment
• Highly organized, must be able to handle multiple tasks with speed and accuracy, independently
• Must be capable of prioritizing activities and scheduling to obtain effective results
• Strong oral and written communication and presentation skills
• Excellent customer and vendor relationship management skills and comfortable talking with clients at all levels of an organization
• Will/must manage flexible hours per customer needs and related project milestones
• Must possess strong time management and self-project management skills
• Preferred experience with SalesForce and working with PSA software

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

#LI-SP1   #LI-Remote

We’re actively looking for amazing people like you to join our team!

The Senior Director of Sales Strategy & Execution will lead the development and implementation of the company’s sales strategy. This role is critical in driving the company’s revenue growth and ensuring the alignment of sales activities with overall business objectives. The Senior Director will work closely with the executive team, sales leadership, and cross-functional partners to define, implement, and optimize sales strategies that drive customer acquisition, retention, and revenue growth. Additional participation and management of AOP, budget analysis, reporting, analytics to include oversight of direct sales coverage and capacity models. This role will focus on utilizing data and analytics to develop strategic insights to measure and manage business outcomes. The role will be required to develop sound business cases and recommendations for the Executive Leadership team and cross-functional leadership including Sales, Marketing, Customer Success, Finance and IT to drive optimization.

Key Responsibilities:

Accountability & Enablement

• Collaborate with the executive team to define sales goals and objectives.
• Conduct market analysis to identify new opportunities for growth and areas for improvement within the current sales process.
• Champion and educate on effective use of sales tools and processes changes. Driving adoption and change management.
• Deal level trending and analysis (e.g., deal size, growth of business segments (e.g., verticals), customer trends, etc.)
• Support the Quarterly Business Review (QBR) process by coordinating reporting and analysis for Sales Leadership
• Analyze activity levels and pipeline participation to ensure appropriate focus on the strategic solution initiatives.

Leadership & Strategy

• Serve as the trusted advisor and thought partner to Chief Revenue Officer and Sales Leaders
• Lead, mentor, and develop a high-performing sales operations team, fostering a culture of excellence and accountability.
• Provide analytical thought leadership, create meaningful business insights, establish strategic operational priorities, and develop and allocate key performance metrics
• Partner with sales leaders to be responsible for the day-to-day operational cadence of the business
• Act as the voice of field on major initiatives and working closely with cross-functional teams to coordinate effective deployment of resources, impactful programs and process/tools that remove friction in the sales process
• Identify opportunities for process improvement and works closely with sales and other management to inspect process quality and prioritize opportunities for improvement Planning & Analysis
• Drive & support planning efforts covering sales strategy, quota setting, team structure and territory assignments.
• Lead analysis to understand business performance/user metrics and KPIs
• Support goals setting, tracking, and performance measurement of the business
• Analyze and manage financial performance against annual plan
• Lead sales pipeline and forecast management process, working to ensure forecast accuracy and overall pipeline health

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
• 10+ years of experience in sales strategy, sales operations, or related roles, with at least 5 years in a leadership capacity.
• Proven track record of developing and executing successful sales strategies that drive significant revenue growth.
• Strong analytical and problem-solving skills, with the ability to translate data into actionable insights.
• Excellent leadership and team management skills, with a focus on developing talent and fostering a high-performance culture.
• Exceptional communication and interpersonal skills, with the ability to influence and collaborate across all levels of the organization.
• Experience working in a fast-paced, dynamic environment, with the ability to adapt to changing business needs.
• Proficiency in CRM systems, sales analytics tools, and other relevant technologies.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $155,000 - $241,110. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MS1 #LI-Remote

Key Responsibilities

• Analyze, validate and process incentive compensation plans and bonus calculations for SIP eligible employees in multiple Routes to Market. This includes understanding and applying Sales Incentive Plans consistently, ensuring commission calculations comply with plans, and managing commission statements and exception requests.
• Collaborate with Sales Operations and other cross-departmental teams to ensure sales order data is reported accurately each month to meet monthly commission accrual and quarterly payout deadlines.
• Be the point of contact for commissions related questions or issues.
• Help maintain and scale our Xactly Sales Compensation Tool by identifying improvements, updates and enhancements to the Sales Compensation plans and policies.
• Assist in updating the system including implementation of new plans/programs, identifying system/process inefficiencies, recommending performance improvement designs, integration of new data sources.
• Enable self-service and automation wherever possible.
• Perform all other duties as assigned.

Qualifications

• Bachelor's Degree in Business, Marketing, Finance, Human Behavior or related field, or equivalent experience.
• 5+ years of increasing responsibility in Sales Compensation administration roles.
• Experience administering the Xactly compensation tool
• Ability to communicate effectively and work cooperatively with staff at all levels of the organization, including internal and cross-departmental teams, consistently displaying a high level of professionalism.
• Must possess the ability to work with confidential reports and information with complete discretion.
• Self-starter capable of driving business results without significant supervision; process oriented.
• Enthusiasm to learn new techniques and skills; including new software
• Capacity to accept criticism and make corrections to projects as needed
• Advanced technical skills
• Excellent documentation skills
• Results oriented; committed to quality of product and service
• Passionately focused on driving projects and sales success, as well as dedicated to excellence
• Highly organized with a strong attention to detail
• Analytical and conceptual thinking skills
• Advanced Computer skills: MS Office (Outlook, Excel, Word, Power Point)

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $73,000 - $115,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MS1   #LI-Remote

The Sales Operations Director will be responsible for driving the efficiency and effectiveness of the commercial sales team by overseeing sales operations, developing scalable processes, and ensuring alignment with business objectives. This role will play a critical part in optimizing the performance of the commercial sales team, providing data-driven insights, and leading key initiatives that support revenue growth. The ideal candidate will have a strong background in sales operations, a deep understanding of commercial sales processes, and the ability to manage cross-functional projects.

Key Responsibilities:

1. Sales Process Optimization:
   • Lead the development and implementation of streamlined sales processes tailored to the commercial sales team.
   • Identify and address process bottlenecks, inefficiencies, and areas for improvement to enhance sales productivity.
2. Forecasting & Sales Cadence:
   • Review deals in forecast for risk, likelihood to close, and help needed cross functionally
   • Support sales leaders using data reporting, applying judgement to ensure we are able to forecast with accuracy and predictability
3. Performance Management & Reporting:
   • Develop and maintain comprehensive dashboards and reports to monitor commercial sales performance, including pipeline management, conversion rates, and sales cycle metrics.
   • Provide actionable insights to sales leadership based on data analysis, and recommend strategies to improve sales outcomes.
   • Oversee the sales forecasting process, ensuring accuracy and alignment with business goals.
4. Sales Technology & CRM Management:
   • Ensure data integrity, accuracy, and consistency within the CRM system.
   • Train and support the commercial sales team in the effective use of sales tools and technologies.
5. Sales Strategy & Planning:
   • Collaborate with sales leadership to develop and execute commercial sales strategies that align with the company’s overall business objectives.
   • Participate in the annual planning process, including territory design, quota setting, and sales compensation plans.
   • Monitor and evaluate the effectiveness of sales strategies and make adjustments as necessary.
6. Team Leadership & Collaboration:
   • Lead and mentor a team of sales operations professionals, fostering a culture of excellence and continuous improvement.
   • Collaborate closely with Marketing, Finance, Product, and other departments to ensure alignment and support for commercial sales initiatives.
   • Act as a key liaison between the commercial sales team and other functional areas, ensuring clear communication and coordination.
7. Process Improvement & Innovation:
   • Continuously assess and improve sales operations processes, leveraging industry best practices and emerging technologies.
   • Drive initiatives that enhance the scalability of the commercial sales organization and support the company’s growth objectives.
   • Foster a culture of innovation, encouraging the exploration of new ideas and approaches to sales operations.

Qualifications:

• Bachelor’s degree in Business, Marketing, Finance, or a related field; MBA or advanced degree preferred.
• 5+ years of experience in sales operations, with a focus on commercial sales, including at least 2 years in a leadership role.
• Proven track record of optimizing sales processes and driving sales performance improvements in a commercial sales environment.
• Strong analytical skills, with the ability to leverage data to drive decision-making and process improvements.
• Proficiency in CRM systems (e.g., Salesforce), sales analytics tools, and Excel.
• Excellent leadership and team management skills, with the ability to mentor and develop a high-performing team.
• Strong communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization.
• Ability to manage multiple projects simultaneously and work in a fast-paced, dynamic environment.
• Experience in leading cross-functional initiatives and driving change management efforts within a sales organization.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $100,000 - $157,000 A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MS1   #LI-Remote

Job Summary:

We are seeking a highly analytical and detail-oriented Sales Operations Analyst to join our Revenue Operations team. In this role, you will be responsible for providing critical insights and actionable recommendations that drive business decisions and enhance the effectiveness of our sales organization. You will work closely with sales leadership, marketing, and other cross-functional teams to develop dashboards, reports, and models that improve sales performance and operational efficiency.

Key Responsibilities:

- Data Analysis & Reporting:

  - Develop and maintain dashboards and reports in Salesforce, Power BI, and other tools to monitor key sales and marketing metrics.

  - Analyze sales performance data to identify trends, patterns, and opportunities for improvement.

  - Provide actionable insights to sales leadership and other stakeholders based on data analysis.

- Sales Metrics & Forecasting:

  - Track and report on sales KPIs such as pipeline health, conversion rates, average deal size, and sales cycle length.

  - Assist in the creation of sales forecasts and capacity models to support business planning.

  - Build models to compare prior year performance with the current year and analyze the impact on sales outcomes.

-Capacity Modeling & Territory Assignments:

  - Support capacity modeling and territory planning to ensure optimal resource allocation.

  - Assist in designing and maintaining territory assignments that balance workloads and maximize sales potential.

- Quota & Compensation:

  - Calculate sales quotas, ramp periods, and compensation models to align with business goals.

  - Collaborate with the finance team to ensure accurate and timely quota setting and commission calculations.

  - Develop tools and models to provide clarity to the sales team on how they will be compensated, with comparisons to previous years.

- Process Improvement:

  - Identify inefficiencies in sales processes and provide recommendations for improvement.

  - Work closely with cross-functional teams to implement changes and track the impact on sales performance.

- Ad Hoc Analysis:

  - Conduct ad hoc analysis as needed to support strategic initiatives and decision-making.

  - Provide analytical support for sales campaigns, marketing initiatives, and other projects as required.

Qualifications:

- Bachelor's degree in Business, Finance, Economics, Data Science, or a related field.

- 5+ years of experience in sales operations, business analytics, or a similar role.

- Strong proficiency in Salesforce, Power BI, and Excel, with the ability to build complex models and reports.

- Deep understanding of sales and marketing metrics and their impact on business performance.

- Experience with capacity modeling, territory planning, and quota calculation is highly desirable.

- Strong analytical skills with the ability to interpret complex data sets and provide actionable insights.

- Excellent communication skills, both written and verbal, with the ability to present findings to senior leadership.

- Strong attention to detail and ability to manage multiple projects simultaneously.

Preferred Qualifications:

- Experience with SQL, Power BI, Python, or other data visualization and analysis tools.

- Familiarity with CRM systems and sales automation tools.

- Knowledge of sales compensation structures and incentive programs.

- Experience measuring Marketing key metrics and lead flow funnels

Key Competencies:

- Analytical Thinking: Ability to break down complex problems into manageable parts and provide data-driven solutions.

- Attention to Detail: Meticulous in ensuring accuracy in analysis and reporting.

- Communication: Clear and concise in presenting findings and recommendations to various stakeholders.

- Collaboration: Works effectively with cross-functional teams to achieve shared goals.

- Proactive:Takes initiative to identify opportunities for improvement and drive them to completion.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $60,000 - $92,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MS1   #LI-Remote

Nextiva is seeking a Strategic Partner Manager in California to join our organization. In this position, you will be responsible for recruiting, educating, and building strong partnerships with Strategic Partners and ensuring that they receive the communication and support required to be successful and drive maximum pipeline. In this role, you will blend Nextiva product knowledge, strategic program management skills, enablement strategy execution, and facilitation & delivery to ensure our strategic partners keep pace with our innovation and are equipped to sell our solutions.

The Strategic Partner Manager will be fluent in their understanding of the company’s portfolio of solutions and services to help position Strategic Partners to WIN WITH NEXTIVA.

The Strategic Partner Manager must reside in one of the following states in order to operate within the West territory.

Key Responsibilities

• Identify and prospect new potential strategic partners with an appetite to lead Nextiva for their CX and collaboration solution needs
• Establish expectations accordingly for the partner role and how Nextiva will support
• Build a business plan with strategic partner detailing mutually agreed upon partnership expectations, including how to promote Nextiva products and services
• Work closely with all internal teams, including but not limited to Marketing, Sales Engineering, Training, and Product teams, to ensure all support is outlined to drive maximum pipeline and revenue
• Tightly align with the Channel Sales organization to ensure necessary pipeline growth weekly, monthly, and quarterly forecasts are on track to meet and exceed territory revenue targets set in the quarterly sales objective
• Work cross-functionally to identify partner needs and define measurable solutions
• Integrate with both internal teams and strategic partner teams to act as a voice of the partner
• Ensure that feedback is brought back to internal teams while keeping external stakeholders informed of product and business changes

Qualifications

• Experience in the CCaaS/CX space
• The Strategic Partner Manager must reside in one of the following states in order to operate within the west territory
• Bachelor’s degree in a relevant discipline
• 2+ years of channel sales experience
• Travel: approximately 50%
• Demonstrated track record of recruiting, training, coaching, motivating, growing, and retaining successful strategic partners
• Reference-able success of driving partner business and marketing strategy
• Ability to identify and prioritize opportunities
• Ability to communicate effectively (written and verbal) and to build relationships quickly at all levels in an organization
• Display an understanding of a partner economic model
• Quickly establish internal and external productive working relationships and promote effective teamwork
• Successful indirect sales experience with Channel go-to-market motions
• Ability to adapt quickly to changes in roles and responsibilities
• Must be a high-energy, motivated self-starter
• Proven success with self-direction and the ability to work independently but also collaborate and work with a cross-functional team
• Strong organizational and time management skills
• Analytical thinker with proven ability to metric and govern

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. For this sales role, our estimate of the expected hiring range for the position as posted is  $140,000 - $280,000; this includes annualized base salary and annualized target sales incentive. Some sales roles are paid on an hourly basis and eligible for overtime. A different level in the job hierarchy apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1 #LI-Remote  #West

The Solutions Consultant at Nextiva is highly passionate about successful customer outcomes, service and project delivery, value delivery, consulting, and very deep technical knowledge in the areas of enterprise solutions architecture, systems implementation and configuration, workflows and automation, and problem-solving. 

This position requires the ability to independently project manage the design and implementation of Nextiva’s product solutions. Responsible for successful implementation of new customer and existing customer solutions as the single point of contact, from sales contract execution to deployment of requested solutions. Duties include but are not limited to solutions architecture, solutions scoping, solutions implementation and configuration, and self project management. Requested solutions in line with Nextiva’s product and professional services SKUs can consist of any combination VoIP, UCaaS, CCaaS, CPaaS, Integrations, and Single Sign On. 

The position requires strong personal time management skills, organizational skills, accountability, autonomy, problem solving, and ability to multitask in a constantly changing environment with multiple priorities. This includes working with Sales, Solutions Engineering, and Technology teams to ensure high stakes professional services project SKUs are delivered in a timely manner meeting the customer’s requirements and value proposition. 

The candidate must be detail-oriented, have experience of managing multiple implementations simultaneously, be meticulously organized, professional, an exceptional communicator, people / customer centric, and be able to prioritize multiple demands in a fast-paced environment.

Key Responsibilities:

• Before a solutions project is sold, work closely with sales and pre-sales engineers for completeness and accuracy of scoping and clear understanding of customer requirements and value proposition
• Initiate and manage enterprise solutions Professional Services projects, ensuring the technical development / delivery, resourcing, and vendor management planning is in place, maintained, and accurate
• Gather and document business processes (existing and future) and well as participate in discovery and rapid design sessions. Write specifications for desired solutions, configurations, and system integrations as needed
• Advise and consult clients on best practices for UCaaS/CCaaS processes, user interface, and architecture and assists technical consultants with architecting solutions, related customizations, workflows, and reports to model the client’s organizational processes and clearly demonstrate the desired value proposition
• Responsible for the overall project management of the involved resources to ensure projects deliver the desired outcomes (schedule, costs, quality, resource management and benefits) including scope and change requests, and maintaining appropriate project status data and time entry in PSA tools
• Maintain continuous communication with customer(s) while maintaining project schedules highlighting potential risks and bringing forward issues with optional resolutions
• Facilitate and lead weekly meetings, discovery and design review sessions, demos etc. as needed
• Responsible for ensuring that all delivery projects’ artifacts are in place and in compliance with Nextiva’s delivery methodology
• Assist with demos, configurations, testing and training as needed
• Stay up-to-date understanding of business processes, issues, and technology especially
• related to the operation of sales, marketing, and customer service departments within an organization.

Qualifications:

• Spanish language fluency required (verbal & written)
• BA/BS degree desired
• Minimum of 5 years of solutions delivery experience or solutions engineering experience
• Preferred 5-7 years of technical experience in UCaaS and/or CCaaS
• Must have a Professional and Collaborative demeanor
• Deep technical working understanding of voice, contact center, data movement, and
• SaaS application requirements
• Exceptional analytical and problem-solving ability
• Experience with Agile/Scrum and Waterfall methodology preferred
• Must be comfortable working in an accountable, high-speed, high-pressure environment
• Highly organized, must be able to handle multiple tasks with speed and accuracy,
• independently
• Must be capable of prioritizing activities and scheduling to obtain effective results
• Strong oral, written communication and presentation skills
• Excellent customer and vendor relationship management skills, and comfortable talking
• with clients at all levels of within an organization
• Will/must manage flexible hours per customer needs and related project milestones.
• Must possess strong time management and self project management skills
• Preferred experience with SalesForce and working with PSA software

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $60,000 - $93,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-XX   #LI-Remote

The Solutions Consultant at Nextiva is highly passionate about successful customer outcomes, service and project delivery, value delivery, consulting, and very deep technical knowledge in the areas of enterprise solutions architecture, systems implementation and configuration, workflows and automation, and problem-solving. 

This position requires the ability to independently project manage the design and implementation of Nextiva’s product solutions. Responsible for successful implementation of new customer and existing customer solutions as the single point of contact, from sales contract execution to deployment of requested solutions. Duties include but are not limited to solutions architecture, solutions scoping, solutions implementation and configuration, and self project management. Requested solutions in line with Nextiva’s product and professional services SKUs can consist of any combination VoIP, UCaaS, CCaaS, CPaaS, Integrations, and Single Sign On. 

The position requires strong personal time management skills, organizational skills, accountability, autonomy, problem solving, and ability to multitask in a constantly changing environment with multiple priorities. This includes working with Sales, Solutions Engineering, and Technology teams to ensure high stakes professional services project SKUs are delivered in a timely manner meeting the customer’s requirements and value proposition. 

The candidate must be detail-oriented, have experience of managing multiple implementations simultaneously, be meticulously organized, professional, an exceptional communicator, people / customer centric, and be able to prioritize multiple demands in a fast-paced environment.

Key Responsibilities:

• Before a solutions project is sold, work closely with sales and pre-sales engineers for completeness and accuracy of scoping and clear understanding of customer requirements and value proposition
• Initiate and manage enterprise solutions Professional Services projects, ensuring the technical development / delivery, resourcing, and vendor management planning is in place, maintained, and accurate
• Gather and document business processes (existing and future) and well as participate in discovery and rapid design sessions. Write specifications for desired solutions, configurations, and system integrations as needed
• Advise and consult clients on best practices for UCaaS/CCaaS processes, user interface, and architecture and assists technical consultants with architecting solutions, related customizations, workflows, and reports to model the client’s organizational processes and clearly demonstrate the desired value proposition
• Responsible for the overall project management of the involved resources to ensure projects deliver the desired outcomes (schedule, costs, quality, resource management and benefits) including scope and change requests, and maintaining appropriate project status data and time entry in PSA tools
• Maintain continuous communication with customer(s) while maintaining project schedules highlighting potential risks and bringing forward issues with optional resolutions
• Facilitate and lead weekly meetings, discovery and design review sessions, demos etc. as needed
• Responsible for ensuring that all delivery projects’ artifacts are in place and in compliance with Nextiva’s delivery methodology
• Assist with demos, configurations, testing and training as needed
• Stay up-to-date understanding of business processes, issues, and technology especially
• related to the operation of sales, marketing, and customer service departments within an organization.

Qualifications:

• Spanish language fluency required (verbal & written)
• BA/BS degree desired
• Minimum of 5 years of solutions delivery experience or solutions engineering experience
• Preferred 5-7 years of technical experience in UCaaS and/or CCaaS
• Must have a Professional and Collaborative demeanor
• Deep technical working understanding of voice, contact center, data movement, and
• SaaS application requirements
• Exceptional analytical and problem-solving ability
• Experience with Agile/Scrum and Waterfall methodology preferred
• Must be comfortable working in an accountable, high-speed, high-pressure environment
• Highly organized, must be able to handle multiple tasks with speed and accuracy,
• independently
• Must be capable of prioritizing activities and scheduling to obtain effective results
• Strong oral, written communication and presentation skills
• Excellent customer and vendor relationship management skills, and comfortable talking
• with clients at all levels of within an organization
• Will/must manage flexible hours per customer needs and related project milestones.
• Must possess strong time management and self project management skills
• Preferred experience with SalesForce and working with PSA software

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $60,000 - $93,000. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-XX   #LI-Remote

The Revenue Accounting Manager will be responsible for accounting, reconciling and reporting revenue in accordance with US GAAP revenue accounting standards, Company policies and procedures as well as assisting with system clean from the implementation of a new revenue recognition software. This is a hands-on role that requires ownership and responsibility for periodic and ad hoc reconciliations of various revenue related areas including month end-close, year-end financial statement and related footnotes as well as customer cohort analysis. This position will report directly to the Director of Accounting.

Key Responsibilities

• Manage end-to-end accounting and reporting of revenue in accordance with US GAAP ASC 606 across the consolidated company
• Complete month and year-end closing processes and prepare journal entries as applicable:
  • Lead the audit process as it relates to revenue, including managing the auditing requests, support and financial statement disclosure preparation
  • Reconcile monthly revenue to contract detail, including analyzing cash collections, performance obligations and various reporting metrics
  • Investigate and review unique revenue recognition events, including point-in-time (device shipments), over-time (subscription services), percent-of-completion (implementation services) and variable consideration (returns)
  • Perform balance sheet roll forwards of contract asset, deferred revenue and capitalized commissions
  • Be proactive and take initiative when performing tasks to help maintain the integrity of the financial statements and increase efficiencies
• Assist in system implementation clean up as it relates to the previous implementation of Oracle Revenue Management Cloud Services (“RMCS”)
  • Investigate and validate large volumes of data to determine issues and corrections required of the revenue accounting system
  • Test and reconcile configuration and system process to determine best methods for corrections of the revenue accounting systems.
  • Assist in building checks and balances controls with new system
• Calculate Standalone Selling Price (SSP) on a periodic basis for use in RMCS allocations.
• Review non-standard contracts to determine revenue recognition, contract terms and other relevant information
• Maintain an up to date and thorough knowledge of the technical accounting policies, including Nextiva’s internal Revenue Recognition Policy
• Participate in process development and continuous improvement projects
• Develop and establish business partnering relationships with key stakeholders such as Sales, Sales Operations, Professional Services, Device Product Development, Billing, FP&A, Accounting, IT and Legal
• Lead, assist or participate in Revenue Recognition projects as directed by Director of Accounting

Qualifications

• Bachelor’s degree in Accounting/Finance required
• CPA and Big 4 firm, preferred
• Minimum of 4 years public accounting experience preferred
• Strong GAAP knowledge, ASC 606 and ASC 340-40 knowledge required
• Strong experience and familiarity with quote to cash cycle, specifically knowledge of sku and product hierarchies as well as Software-as-a-Service companies
• Prior experience with revenue recognition and contract management systems. Oracle Revenue Management (RMCS) and Salesforce preferred
• Highly proficient in Microsoft Excel w/power user abilities to perform pivots, LookUps, etc
• Plus for user knowledge of high-powered computing tools such as Alteryx and PowerBI
• Excellent analytical, decision making and problem-solving skills with meticulous attention to detail
• Ability to juggle multiple tasks and to complete them in a timely manner in a fast-paced and rapidly changing environment
• Ability to take initiative, identify issues, act independently, and communicate and present recommendations to senior management
• Ability to analyze complex data and communicate observations in a simplified manner
• Strong business judgement and ability to work extended hours as needed
• Excellent interpersonal skills with ability to communicate with various levels in the organization, be a revenue recognition champion with the ability to communicate in “plain-english” revenue concepts to non-revenue colleagues.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past. They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MP1   #LI-REMOTE

The Sr. People Business Partner is responsible for providing comprehensive People (HR) support to our organization, with a focus on partnering closely with the Sales department and contributing to organizational design initiatives. You will play a pivotal role in fostering a positive work environment, implementing people programs, and supporting the growth and development of our employees.

Key Responsibilities:

• Acting as coach and confidante to leadership team as well as a strong employee advocate.
• Investigating and providing counsel on employee relations in partnership with business, legal, ethics and compliance and making appropriate recommendations.
• Serving as change management advocate to positively impact organizational effectiveness and providing guidance and coaching to leadership team on change management.
• Collaborate with business leaders, including Sales leaders and other senior executives, to understand their talent needs and develop people strategies aligned with business objectives.
• Provide guidance and support on employee relations matters ensuring compliance with company policies and relevant employment laws.
• Assist in the development and implementation of sales incentive programs and performance management processes.
• Act as a liaison between Sales and other departments to facilitate cross-functional collaboration and communication.
• Contribute to organizational design efforts to ensure optimal structure and alignment with business goals.
• Conduct workforce analysis to identify opportunities for improving efficiency and effectiveness.
• Assist in developing job descriptions, org charts, competency models, and career paths within the organization.

Qualifications:

• Bachelor’s degree with an emphasis in Business/Human Resources or related fields.
• 5+ years of experience in the Human Resources, with a focus on partnering with Sales organizations and organizational design.
• Demonstrated success in creating an environment of trust with clients where integrity is unquestioned, and effectively utilize negotiation and conflict resolution skills when needed.
• Highly organized, detail oriented, adaptable and quick-thinking with a proactive approach, an enterprise focus, an understanding of shifting business needs, and the ability to change priorities with ease.
• Excellent interpersonal, influencing, and communications skills with all levels of the organization required.
• Maintaining current knowledge of industry trends and employment legislation and ensuring business compliance, familiarity with Human Resources concepts, practices, procedures and basic employment laws.
• Proficiency in using Microsoft Office suite including Excel and PowerPoint, along with experience using Google Sheets.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MP1 #LI-Onsite

Nextiva is seeking a dynamic and experienced Website Director with expertise in WordPress to join our innovative team. Reporting to the VP Revenue Marketing, As the Website Owner/  Web Development leader you will take ownership of Nextiva's WordPress-based websites and play a pivotal role in driving continuous improvement and innovation to elevate the Nextiva web experience, with a strong emphasis on building a revenue-generating website and marketing-focused strategies.

Key Responsibilities:

• Website Ownership:  Take full ownership of Nextiva's WordPress-based websites, ensuring their functionality, performance, and security.  Oversee the design, development, and maintenance of WordPress sites, ensuring they align with Nextiva's brand, business objectives, and revenue goals. Lead initiatives to improve our web experience on WordPress platforms, focusing on user-centric design principles, performance optimization, and revenue-generating features.
• Vendor Management: Select, brief, and manage a creative web agency to run a redesign project in conjunction with the Wordpress re-platforming of the websites. Collaborate with external vendors, agencies, and service providers when necessary for website development, maintenance, or enhancement projects.
• Website Content Management: Oversee content creation, maintenance, and updates for the website, ensuring accuracy and relevance. Collaborate with content creators, designers, digital program managers, and developers to produce high-quality web experiences.
• User Experience (UX) and Design: Lead efforts to improve the website's UX, navigation, and overall design to enhance user engagement. Ensure a consistent and visually appealing brand presence.
• Lead Generation and Conversion Optimization: Develop and implement strategies to convert website visitors into leads through forms, CTAs, and landing pages. Implement A/B testing and optimization to increase conversion rates.
• Analytics and Reporting: Utilize web analytics tools to monitor website performance, track user behavior, and provide insights for continuous improvement. Report on website KPIs to inform decision-making.
• Website Security and Compliance: Ensure the website's security, data privacy, and compliance with relevant regulations (e.g., GDPR, CCPA). Monitor and mitigate potential security risks.
• Mobile Optimization: Ensure that the website is responsive and optimized for mobile devices to provide a seamless user experience across platforms.
• SEO and Organic Traffic Growth: Collaborating with the SEO team, Implement SEO best practices to improve organic search visibility and drive relevant traffic. Conduct keyword research and optimize content for search engines.
• Team Leadership and Development: Leading a team of developers, foster a collaborative and innovative work environment to maximize the potential of the web development team, with a keen focus on aligning web strategies with marketing and sales initiatives. Instill a belief across the team that there is always room for improvement and actively seek out opportunities to enhance the overall quality, functionality, and revenue potential of our WordPress sites.
• Business Impact:  Develop and implement strategies to generate leads, pipeline and revenue through the website. Collaborate closely with marketing and sales teams to align web strategies with revenue goals and enhance the overall customer acquisition and retention experience. 
• Quality Oversight:  Infuse a passion for testing into the development process, emphasizing the importance of thorough testing to maintain the highest standards of quality in our WordPress sites.  Implement and promote testing best practices, including automated testing, to enhance the reliability and stability of our WordPress solutions.
• Innovation and Personalization: Experiment and test tools, tactics and best practices to deliver personalized journeys on the website for verticals and segments.

Required Skills and Qualifications:

• 8+ years of relevant experience, with hands-on development experience focused on WordPress. Experience working within a B2B Marketing team in Marketing, Digital Marketing, Web Design, or a related field.
• 5+ years of experience in website management, preferably in a B2B SaaS or technology company.
• Expertise in setting up and managing content management systems (CMS) and website analytics tools. WordPress preferred
• In-depth knowledge of WordPress, themes, plugins, and customization.
• Hands-on experience working with a team of front and backend developers. Familiarity with HTML, JavaScript, CSS, and XML is a plus
• Experience with testing methodologies and a commitment to quality assurance.
• Strong understanding of SEO best practices and digital marketing concepts.
• Experience with website design principles and user experience (UX) design.
• Excellent project management skills with the ability to manage multiple initiatives concurrently.
• Knowledge of website security and data privacy best practices.
• Strong communication and collaboration skills.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $101,000– $157,080. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MS1   #LI-Remote

At Nextiva, we don't study industry trends and build our products and services reactively; instead, we look to be the leader in defining the trends, during these unprecedented times.  

We strive to be the best of the best across multiple technology channels – UCaaS and SaaS to name a few. We are determined to help write the future for businesses around the globe by creating innovative products and an agnostic platform that delivers first-class communications tools in the hands of every business. We are a global team of the fastest-growing, privately held provider of cloud communications. 

We are looking for an exceptional Associate General Counsel to join our team! 

Key Responsibilities 

• Reviewing, drafting, and negotiating a wide range of commercial agreements, including but not limited to customer, vendor/procurement or sales/service agreements, non-disclosure, and distribution agreements. 
• Assisting internal clients with contract negotiation, as well as providing guidance and practical solutions. 
• Providing advice and counsel to management on intellectual property matters, including managing company patent and trademark portfolio and proactively protecting the company brand and inventions. 
• Developing and improving the company’s compliance program and providing strategic leadership for all aspects of the compliance program including developing training and communications programs to promote the awareness and understanding of new and existing compliance issues and related company policies and procedures and to promote a culture of compliance. 
• Monitoring the contract process to ensure contracts are not only provided in a timely manner, but also in compliance with legal, regulatory, and organization policy and assessing their commercial risk. 
• Assisting in corporate mergers and acquisition transactions, including, drafting documents and agreements, and organizing and performing due diligence. 
• Monitoring and managing corporate and regulatory compliance for the company and its affiliated entities. 
• Supporting internal clients on legal issues. Educating associates about emerging and developing areas of the law and legislation affecting the industries our companies operate in. 
• Performing legal analysis and making recommendations on legal, contractual, risk, and compliance issues. 
• Assisting with other legal and risk management matters as requested, including with respect to legal operations, corporate governance, acquisitions, insurance, or litigation matters. 

Qualifications 

Preferred Experience: 

• 5 – 12 years of experience with technology transactions in a corporate in-house legal or well-regarded law firm environment. 
• Strong corporate athlete with a strong work ethic whose experience includes reviewing, drafting, and negotiating a wide range of contractual agreements (e.g. vendor/procurement, sales/service agreements, licensing, distribution), intellectual property law, regulatory law (telecom and data privacy preferred), advising on employment law matters, and assisting with M&A transactions. 
• Superb attention to detail and ability to ramp-up quickly in new environments and teams. 
• Juris Doctor (J.D.) degree and bar admission (Arizona preferred) required. 

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-SP1 #LI-Hybrid

Employer:                Nextiva 

Position Location:    Scottsdale, Arizona  

Position:                  Senior Product Manager, Oracle Fusion Financials     

Job Duties:  

1. Work on in-house development projects using Oracle Fusion Financials. Provide technical leadership and participate in all phases of the software application development life cycle. Will customize and integrate enterprise solution applications. 
2. Responsible for analyzing, modifying, and supporting the Oracle Cloud ERP (GL, FA, CE, Intercompany) and other non-Oracle applications. 
3. Partner with internal business teams to define financial business processes and associated Oracle Fusion system requirements. 
4. Will be responsible for all changes/enhancements in Record to Report/peripheral modules (GL, FA, CE, Intercompany, P2P related), including hands on configurations in these modules. 
5. Promote user adoption by facilitating user acceptance testing and training. Responsible for proactive action regarding quarterly updates, including researching known issues, testing key processes, and educating business SME/business process owners on new functionality. 
6. Create extracts, create, and modify reports using OTBI, BI Publisher, SQL, Hyperion Studio, and Hyperion SmartView. 
7. Identify, understand, and apply usage of SOAP and ReST APIs of Oracle ERP Fusion Cloud delivered Web Services to integrate external systems. 
8. Write financial and accounting-related business requirement documents for reports, interfaces, data conversions and application extensions, and writing end user documentation and training materials. 
9. Resolving/troubleshooting issues over various modules in financials, such as General Ledger, Cash Management, Accounts Payable, Accounts Receivable, Fixed Assets, Subledger Accounting, Project Accounting, or Procurement. 
10. Deliver end-user training, using keen understanding of business, financial and accounting processes, and procedures, as well as the regulatory environment. 
11. Position is based out of Scottsdale, Arizona headquarters, but telecommuting and remote work locations are allowed on a case-by-case basis. 

Job Requirements:     

Education Requirements: Bachelor’s degree in Business Administration, Commerce, Finance, Accounting, or Management Information Systems, or closely related. Employer will accept degree based on foreign degree, or combination of foreign Bachelor & Master’s Degree. 

Experience Requirements: 60 months of experience in job offered, as Senior Software Engineer, Project Analyst, Delivery Module Lead, Delivery Project Lead, or closely related. 

Special skills requirements:  

1. Resolving/troubleshooting issues over various modules in financials, such as General Ledger, Cash Management, Accounts Payable, Accounts Receivable, Fixed Assets, Subledger Accounting, Project Accounting, or Procurement. 
2. Solution designing for roll out of Oracle Applications. Configuring finance modules based on design documents and business requirements. 
3. Development of design documents in accordance with appropriate Oracle AIM methodology. 
4. Gathering business requirements and working on customization as required. Creating end-to-end setups for General Ledger, Payables, Receivables, Fixed Assets, and Cash Management. 
5. Test functionality of the application relative to any new change requests to existing processes. Lead regression testing of application after any releases of upgrades or major patches. Conducting gap analysis to understand as-is and to-be scenarios. 
6. Identifying business requirements and aligning them to Oracle Cloud Financials functionality. 
7. Preparing and documenting test plans, unit testing, and system integration testing. 
8. Development of design documents at various stages in accordance with the Oracle Unified Method. 

Salary:   Available upon request 

Work Schedule:   40 hours/week  

Qualified applicants send cover letter and resumes to: Nextiva, Lisa Fitch, Sr. Manager, Benefits & People Operations, lisa.fitch@nextiva.com, ref job# RV01. EOE.  

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

Nextiva is seeking a highly organized and strategic Channel Marketing Manager of Demand Agency Services to join our team. In this role, you will serve as a project manager responsible for overseeing our comprehensive "menu" of demand generation services for our partners. Your role will be critical in ensuring that these services are properly scoped, executed, managed, and measured to drive customer demand and contribute to the success of our partners.

In this role, you will work closely with internal teams and third-party companies to deliver high-quality demand-generation services for our partners. You will oversee the entire process, from planning and execution to measurement and optimization, ensuring that all services meet the highest standards and deliver the desired outcomes. Your ability to manage multiple projects, coordinate with various stakeholders, and analyze data to improve service delivery will be key to your success in this role.

Responsibilities

• Service Management: Oversee the management and execution of Nextiva’s demand generation services, ensuring they are properly scoped, executed, and managed to meet partner needs and drive customer demand.
• Project Coordination: Coordinate with internal teams and third-party companies to deliver high-quality demand-generation services. Manage project timelines, deliverables, and resources to ensure successful execution.
• Quality Assurance: Ensure all demand generation services meet the highest standards and deliver the desired outcomes. Monitor and measure the effectiveness of services, making data-driven decisions to optimize performance.
• Stakeholder Collaboration: Work closely with partners to understand their needs and provide the necessary support and resources to help them succeed. Maintain clear and consistent communication with all stakeholders.
• Process Improvement: Continuously improve the scope, execution, and management of demand generation services by analyzing performance data and feedback. Implement best practices to enhance service delivery.
• Reporting and Analysis: Provide regular reports on the performance of demand generation services. Use data to track progress, identify areas for improvement, and make informed decisions.
• Vendor Management: Manage relationships with third-party companies providing demand-generation services. Negotiate contracts, manage budgets, and ensure vendors deliver high-quality services on time and within budget.

Qualifications

• Educational Background: Bachelor’s degree in Marketing, Business, Project Management, or a related field.
• Experience: 5+ years of experience in project management, marketing, or a related role, preferably within the Telecom or SaaS industry.
• Technical Skills: Strong knowledge of project management tools and methodologies. Experience with CRM and marketing automation systems such as Salesforce and HubSpot.
• Analytical Abilities: Strong data analysis and reporting skills. Proven track record of using data to drive decisions and optimize performance.
• Communication Skills: Exceptional written, verbal, and presentation skills. Ability to communicate complex ideas clearly and persuasively.
• Project Management: Proven project management skills with the ability to handle multiple projects simultaneously and meet competing deadlines.
• Interpersonal Skills: Excellent interpersonal skills with the ability to establish positive relationships with team members, partners, and vendors.
• Adaptability: Ability to thrive in a fast-paced, results-driven environment and adapt to changing business needs.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $82,000 - $127,970. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MP1   #LI-Remote

Nextiva is seeking a Field Marketing Manager to join our Indirect/Channel Marketing team. As a Field Marketing Manager, you will be a pivotal player in driving the success of our top partners by enabling them to target potential customers through strategic channel marketing and go-to-market activities. Your efforts will help uncover new opportunities, grow pipeline, and deepen customer relationships.

In this customer and partner-facing role, you will ensure campaigns are executed on time, accurately, and successfully, with measurable OKRs. You will communicate Nextiva’s marketing and growth initiatives clearly and consistently to partners and partner managers, build strong relationships, and serve as their trusted marketing advisor. Your ultimate goal is to increase partner adoption of Nextiva’s channel marketing programs, driving increased demand and accelerated pipeline.

If you are passionate about crafting strategic and measurable marketing plans with partners and thrive in a collaborative team environment, this role is for you!

Responsibilities

• Strategic Planning and Execution: Own the field marketing strategy for achieving quarterly pipeline targets in your region. Develop and manage 6-12 month marketing plans to grow focus Nextiva channel partners in your region.
• Campaign Management: Ensure marketing campaigns are executed on time, within budget, and to a high standard. Provide ongoing reporting to channel marketing and sales leaders on the performance of demand generation programs, events, and other marketing activities.
• Partner Recruitment and Engagement: Assist channel sales and marketing teams in targeting new partners for marketing investment and engagement. Build strong relationships with partners and partner managers, and act as a trusted marketing advisor.
• Cross-Functional Collaboration: Work closely with the wider marketing team to facilitate successful program execution. Collaborate with sales, product, and corporate marketing teams to align marketing efforts with Nextiva’s business objectives.
• Performance Reporting: Conduct ongoing marketing planning and review with channel leaders, partner managers, and partners. Provide ongoing reporting to channel marketing and sales leaders to show results of ongoing demand generation programs, events, and other marketing activities.
• Voice of the Partner: Serve as the voice of partners back into channel and marketing leadership to continuously improve our marketing initiatives and share best practices.

Qualifications

• Educational Background: Bachelor’s degree in Marketing, Business, Communications, or a related field
• Experience: At least 5 years of experience in channel or field marketing, preferably within the Telecom or SaaS industry
• Technical Skills: Hands-on experience with CRM and marketing automation systems such as Salesforce and HubSpot
• Marketing Knowledge: Strong understanding of market segmentation, brand management, marketing communications, and database marketing
• Communication Skills: Outstanding written, verbal, and presentation skills. Ability to communicate complex ideas clearly and persuasively
• Project Management: Strong project management skills with the ability to handle multiple projects simultaneously and meet competing deadlines
• Interpersonal Skills: Exceptional interpersonal skills with the ability to establish positive relationships with team members and partners
• Adaptability: Motivation to work within a results-driven organization capable of multi-tasking and adapting within a fast-paced environment. Willingness to travel up to 25% of the time

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

The salary or hourly wage offered by Nextiva to external candidates considers a wide range of factors, including but not limited to skills sets, experience, training, licensure and certifications, etc. Our compensation decisions are dependent on the facts and circumstances of each case. Our estimate of the expected hiring range for the position as posted is $82,000 - $127,970. A different level in the job hierarchy may apply to a specific candidate resulting in a different hiring range.

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

#LI-MP1   #LI-Remote

Nextiva is seeking a dynamic and experienced Website Director with expertise in WordPress to join our innovative team. Reporting to the VP Revenue Marketing, As the Website Owner/  Web Development leader you will take ownership of Nextiva's WordPress-based websites and play a pivotal role in driving continuous improvement and innovation to elevate the Nextiva web experience, with a strong emphasis on building a revenue-generating website and marketing-focused strategies.

Key Responsibilities:

• Website Ownership:  Take full ownership of Nextiva's WordPress-based websites, ensuring their functionality, performance, and security.  Oversee the design, development, and maintenance of WordPress sites, ensuring they align with Nextiva's brand, business objectives, and revenue goals. Lead initiatives to improve our web experience on WordPress platforms, focusing on user-centric design principles, performance optimization, and revenue-generating features.
• Vendor Management: Select, brief, and manage a creative web agency to run a redesign project in conjunction with the Wordpress re-platforming of the websites. Collaborate with external vendors, agencies, and service providers when necessary for website development, maintenance, or enhancement projects.
• Website Content Management: Oversee content creation, maintenance, and updates for the website, ensuring accuracy and relevance. Collaborate with content creators, designers, digital program managers, and developers to produce high-quality web experiences.
• User Experience (UX) and Design: Lead efforts to improve the website's UX, navigation, and overall design to enhance user engagement. Ensure a consistent and visually appealing brand presence.
• Lead Generation and Conversion Optimization: Develop and implement strategies to convert website visitors into leads through forms, CTAs, and landing pages. Implement A/B testing and optimization to increase conversion rates.
• Analytics and Reporting: Utilize web analytics tools to monitor website performance, track user behavior, and provide insights for continuous improvement. Report on website KPIs to inform decision-making.
• Website Security and Compliance: Ensure the website's security, data privacy, and compliance with relevant regulations (e.g., GDPR, CCPA). Monitor and mitigate potential security risks.
• Mobile Optimization: Ensure that the website is responsive and optimized for mobile devices to provide a seamless user experience across platforms.
• SEO and Organic Traffic Growth: Collaborating with the SEO team, Implement SEO best practices to improve organic search visibility and drive relevant traffic. Conduct keyword research and optimize content for search engines.
• Team Leadership and Development: Leading a team of developers, foster a collaborative and innovative work environment to maximize the potential of the web development team, with a keen focus on aligning web strategies with marketing and sales initiatives. Instill a belief across the team that there is always room for improvement and actively seek out opportunities to enhance the overall quality, functionality, and revenue potential of our WordPress sites.
• Business Impact:  Develop and implement strategies to generate leads, pipeline and revenue through the website. Collaborate closely with marketing and sales teams to align web strategies with revenue goals and enhance the overall customer acquisition and retention experience. 
• Quality Oversight:  Infuse a passion for testing into the development process, emphasizing the importance of thorough testing to maintain the highest standards of quality in our WordPress sites.  Implement and promote testing best practices, including automated testing, to enhance the reliability and stability of our WordPress solutions.
• Innovation and Personalization: Experiment and test tools, tactics and best practices to deliver personalized journeys on the website for verticals and segments.

Required Skills and Qualifications:

• 8+ years of relevant experience, with hands-on development experience focused on WordPress. Experience working within a B2B Marketing team in Marketing, Digital Marketing, Web Design, or a related field.
• 5+ years of experience in website management, preferably in a B2B SaaS or technology company.
• Expertise in setting up and managing content management systems (CMS) and website analytics tools. WordPress preferred
• In-depth knowledge of WordPress, themes, plugins, and customization.
• Hands-on experience working with a team of front and backend developers. Familiarity with HTML, JavaScript, CSS, and XML is a plus
• Experience with testing methodologies and a commitment to quality assurance.
• Strong understanding of SEO best practices and digital marketing concepts.
• Experience with website design principles and user experience (UX) design.
• Excellent project management skills with the ability to manage multiple initiatives concurrently.
• Knowledge of website security and data privacy best practices.
• Strong communication and collaboration skills.

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  They are a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  They will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  They will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

Established in 2008 and headquartered in Scottsdale, Arizona, Nextiva secured $200M from Goldman Sachs in late 2021, valuing the company at $2.7B.To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

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We are seeking a dynamic Solutions Consultant to join our Small Business Sales Team in Scottsdale, Arizona, where you will play a pivotal role in driving growth and delivering exceptional customer experiences for our small business clients.

The Solutions Consultant (SC) assists in the sales process by providing detailed consultation on customer requirements, customer needs, and, most importantly, how Nextiva’s platform can improve business outcomes. This individual will work hand in hand with the sales teams, partners, prospects, and customers to ensure that all team members are aware of the design requirements. As an SC, you will participate as a technical liaison to the sales and service delivery organizations and manage requests for technical pre-sales assistance, scheduled customer discovery sessions, and solutions demonstrations. This individual will be responsible for creating and introducing solutions to the customer that will help lead the way to Closed/Won business.

The Solutions Consultant is an expert who understands customer-specific needs in order to provide business-driven consulting to prospects as well as existing customers. SC’s provide business-centric expertise that helps our Sales team establish market and deal-level visibility. 

Key Responsibilities

• Execute thorough discovery of customer requirements and participation directly in sales interactions via calls and webinars
• Develop comprehensive and creative use cases for prospective Nextiva customers
• Present the Nextiva solution in conjunction with customer predefined requirements
• Review quotes, RFPs, business plans and other customer documents to develop and prepare an effective response or proposal
• Maintain a working knowledge of the industry and competitors in order to act as a valuable resource to the customer and sales teams
• Participate in work groups regarding custom requests and professional services for unique customer requirements
• Develop relationships with vendors including keeping track of new information and sharing with your team
• Develop comprehensive documentation to be leveraged in the composition of the Statement of Work for the Service Delivery Organization
• Provide technical assistance to other departments, including Product Management, Marketing, and People Development teams
• Ensure the solution(s) will work for the customer through demonstration and also through proof of concept (POC) or trial deployments

Communications and Presentations

• Must be compelling, passionate and enthusiastic speaker with communication skills of the highest caliber
• Deliver and present comprehensive and customized product and service demonstrations in a clear and concise manner to many levels of technical skill sets and audience sizes
• Understand customer-specific needs to provide business-driven consulting to prospective and existing customers
• Provide business-centric expertise that helps our Sales team establish market and deal-level visibility that resonates with prospects and customers, clearly differentiating our solutions from the competition
• Be regarded as an experienced operator/practitioner in the Contact Center space and is highly knowledgeable about the unique nuances of this industry
• Solutions Consultant must be able to move between many key facets of the sales cycle from pre-sales engineering support to solution qualification and execution, to solution architecture and post-sale upsell
• The Solutions Consultant is recognized as a credible thought leader, is confidently able to address C-level discussions, and able to help the seller effectively expand the revenue opportunities

Qualifications

• 2+ years CCaaS experience
• 2+ years as a Sales or Solutions Engineer
• BS Computer Science or equivalent work experience
• Understanding of sales process, strategies and solutions selling
• Demonstrate ability to develop, build and maintain strong relationships with sales team, partners, vendors, prospects, and customers
• Create, present and document technical solutions
• Outstanding presentation skills
• Exceptional work ethic, time management, and organizational skills
• Deep knowledge of Customer Service Software, Customer Relationship Software, Data Warehousing Software, Artificial Intelligence and the application of each.
• Ability to create convincing proposals and documentation, including solution diagrams
• Capable of completing job responsibilities with minimal supervision
• Ability to apply solutions, technology and products to a business opportunity

Competencies

• Office 365 and Google G-Suite programs and applications
• Salesforce application knowledge preferred
• Google Cloud certifications preferred
• Visio and Lucidchart - network diagram tools.
• PHP, Java, Python and other programming languages.
• API structure and development capabilities.
• Data Networking, SIP, Contact Center technical certifications
• Strong experience with networking protocols, standards, and hardware
• Legacy Contact Center platforms and modern SIP endpoints.
• Proficiency in using hosted contact center applications
• For Scottsdale SC, it must be in-office hybrid 3x/week minimum

Nextiva Core Competencies / DNA:

• Drives Results:  The successful candidate will be action oriented, with a passion for solving problems.  They will bring clarity and simplicity to ambiguous situations.  This individual will challenge the status quo; asking what we can do differently and finding ways to create and build more success.  S/he is a change agent, prepared to lead and drive changes as we transform. 
• Critical Thinker:  The successful candidate is fact based and data driven, able to understand and articulate the “why,” identifying key drivers and learning from the past.  They are forward-thinking, anticipating problems before they arise.  They’ll recommend and action well thought out solutions, understanding the risks and dependencies. 
• Right Attitude:  The successful candidate will be team-oriented, collaborative and competitive with a winning mindset; they’re resilient and able to easily bounce back from setbacks.  S/he will be able to zoom in / out, willing to be hands-on to help solve important problems while being a motivating figure for the team along the way.  S/he will embrace a culture of service and learning with a focus on caring, supporting and respecting our customers and team members.

Compensation, Rewards & Benefits:

Nextiva provides a comprehensive employee benefits package that includes medical (including supplemental plans for accident, hospitalization and critical illness), telemedicine, dental, vision, disability, life insurance, legal assistance, an Employee Assistance Plan, paid parental bonding leave, PTO for hourly employees and Flexible Time Off (FTO) for salaried employees, an employee long-term savings plan (401k) through Fidelity with Nextiva matching, comprehensive employee wellness programs and loads of learning and development opportunities which are coupled with career paths to last a lifetime.

Interested in joining our amazing team at Nextiva HQ? Apply today as we launch the future of business conversations!????

To check out what’s going on at Nextiva, check us out on Instagram, Instagram (MX), YouTube, LinkedIn, and the Nextiva blog. 

In 2022, Nextiva has been recognized by Comparably as the ‘Best Place to Work’ in the following categories: Best Company Leadership, Best CEO for Women, Best Global Culture, and Best Places to Work in Phoenix.

Additional workplace awards include 2021 LinkedIn Talent Employee Engagement Champion, Comparably’s Best CEO 2021, Best Company Culture 2021 and 2018, Best Company Compensation 2022, 2021 and 2019, and Glassdoor’s 2020 Best Places to Work.

Nextiva is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.Nextiva participates in the E-Verify Program where and as required by law. For additional information about E-Verify visit USCIS. 

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