About OpenSesame

OpenSesame's mission is to help develop the world's most productive and admired workforces. We do this by delivering a comprehensive catalog of elearning courses from the world's top publishers. We add value to customers through their entire learning journey.

While it appears to most people that we just sell training courses (over 40,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify the ways we drive revenue. We've expanded our product offering dramatically, and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings and there is room to grow our retention even more.

www.opensesame.com/about.

About the Team

Our AI and Data Operations team is at the forefront of driving efficiency and innovation across OpenSesame. We work in an agile, continuously improving environment, always seeking new ways to optimize our processes and empower our colleagues through cutting-edge automation solutions. The team currently includes two data analysts responsible for the ETL pipeline, and this role will complement their efforts in building out AI-powered automation solutions.

About the Job

As an Automation Engineer on the AI and Data Operations team, you will develop and maintain modular tools that help non-technical employees automate tasks, boosting productivity across departments like Sales, Marketing, and Finance.

Initially, you'll build proof-of-concept Retrieval-Augmented Generation (RAG) workflows for internal use cases, then expand into AI and related areas to address further needs. Ultimately, you'll create and refine a reusable component library that powers our AI-driven automation system, using TDD and CI/CD principles to ensure agility and minimize toil.

Performance Objectives: 

30 days: 

• Leverage your existing deep understanding of Generative AI operations and adjacent technologies to Deploy a Proof-of-Concept AI building block for internal use.

60 Days:

• Build out additional AI building blocks for internal use.
• Test and deploy a system to maintain and update AI building blocks.

90 Days:

• Optimize the CI/CD pipeline for faster, more reliable software delivery.
• Begin automating infrastructure provisioning using tools like Terraform.
• Strengthen monitoring and achieve 99.9% uptime for automation APIs.

6 Months:

• Build a reusable library of AI building blocks and deliver them to all teams.
• Maintain automation stability and continuously improve documentation.

Location: This position can be based anywhere in the US. We operate as a remote-first company, and invest in all-company meetings several times a year. 

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, but we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days.

Compensation: The pay range for this position is generally between $165,000-$185,000 per year and depends on experience. At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including ISOs, health insurance, 401(k) matching, and paid time off. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. 

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

Pay Transparency: At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals. We provide competitive and fair compensation to our employees based on their skills, experience, and performance.

CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.

About OpenSesame

OpenSesame's mission is to help develop the world's most productive and admired workforces. We do this by delivering a comprehensive catalog of eLearning courses from the world's top publishers. We add value to customers through their entire learning journey.

While it appears to most people that we sell training courses (over 40,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify how we drive revenue. We've expanded our product offering dramatically and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings and there is room to grow our retention even more.

www.opensesame.com/about.

About the Job

We are seeking a Technical Lead with experience in Extreme Programming (XP) practices—such as test-driven development, continuous deployment, and evolutionary design—who will improve skills and create a bridge between engineers in a global set of teams. The ideal candidate will work with people in India, Latin America, the UK, and the US, who lead by example to teach and mentor the engineers they work with. They will come up to speed quickly in Node/React and PHP codebases, identify challenges, and coach teams in addressing them.

“Help engineering teams achieve greatness.”

Performance Objectives:

In your first 90 days, you will be ramping upand working to understand the needs and opportunities of the engineers on your team. You will develop a plan in collaboration with management and begin executing that plan.

People:

• Form rapport with team members (including Product and Design) and engineering leaders.
• Understand your team’s process and how people work together.
• Understand engineers’ needs and frustrations.
• Pair and mob with team members to develop their skills as part of their normal work.
• Advise engineering managers on how to take advantage of team members’ strengths and how to address their weaknesses.

Product:

• Understand how to use your team’s products.
• Understand how your team’s work fits into the big picture.
• Understand your team’s code, design, architecture, and tech stack.
• Mentor team members in collectively owning their work.
• Mentor team members in working incrementally.

Process:

• Collaborate with senior team members on test-driven development, pairing, and teaming/mobbing.
• Mentor team members in improving build processes to achieve zero-friction local development and continuous integration.
• Mentor team members in creating fast, reliable tests based on James Shore’s “Testing Without Mocks” pattern language.
• Mentor team members in incrementally refactoring their code.

Within 6 months, you will have established yourself as a trusted expert on your team. You will have made connections with engineers across the organization.

People:

• Directly provide support, guidance and mentoring to every member of your team
• Collaborate with engineering managers to develop team members’ career opportunities.
• Form relationships with engineers across the organization.

Product:

• Lead the combination of engineering teams working on the integration of related products 
• Develop team members’ ability to collectively own their work without your active involvement.
• Develop team members’ ability to work incrementally without your active involvement.

Process:

• Develop team members’ ability to apply XP practices such as TDD, continuous integration, and refactoring without your active involvement.
• Develop team members’ ability to continuously improve their build and integration processes without your active involvement.
• Mentor team members in applying evolutionary design.
• Work with engineering leaders to identify and begin applying solutions to large-scale design challenges.

By the end of your first year, you will have established yourself as a trusted expert across the organization. 

• Serve as a subject matter expert on key company platforms
• Lead features from technical discovery to delivery including design, development, test automation (unit and integration), deployment automation, load testing, and implementing production monitoring.
• Support the Engineering Manager by ensuring the best practices and standards are applied to the team and are reviewed and improved upon regularly
• Work with peers and team members to incrementally retire legacy technologies and simplify architecture.

Tech Stack

The teams you will work with use:

• TypeScript / Node.js / React
• PHP
• Python
• Go
• Terraform
• Docker
• AWS

Location: This position can be based anywhere in the US or UK, but some overlap with India working hours is required. We operate as a remote-first company and invest in all-company meetings several times a year. 

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, but we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days.

Compensation: The pay range for this position is generally between $165,000-$185,000 per year and depends on experience. At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including ISOs, health insurance, 401(k) matching, and paid time off. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. 

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

Pay Transparency: At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals. We provide competitive and fair compensation to our employees based on their skills, experience, and performance.

CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.

About OpenSesame

OpenSesame’s mission is to help develop the world’s most productive and admired workforces. We deliver a comprehensive catalog of eLearning courses from the world’s top publishers. We add value to customers through their entire learning journey.

While it appears to most people that we just sell training courses (40,000 of them), what we really offer is the opportunity for companies to upgrade the skills of each of their employees.

We are at a pivotal time in our growth as we diversify how we drive revenue. We’ve expanded our product offering dramatically and have a growing network of partners that is developing into a vibrant channel. Our customer base has high satisfaction ratings, and there is room to grow our retention even more.

About the Job

At OpenSesame, we use technology to create engaging learning environments that educate, empower, and inspire. As a Product Analyst, you’ll play a key role in driving data-informed decisions and supporting our Product-Led Growth (PLG) strategy. Your focus will be on maximizing our product’s potential as the main driver of user acquisition, expansion, and retention. This role involves taking full ownership of data analytics, automating data pipelines, and developing product health metrics to make our product team smarter and more efficient.

Performance-Based Objectives:

Insights-Driven Leadership:

• In the first 30 Days: Deeply understand OpenSesame’s product offerings, user behavior, and the PLG ecosystem. Establish robust analytics practices and product health metrics.
• Establish systems for collecting, analyzing, and acting on customer feedback. This includes integrating stakeholder and customer feedback loops, NPS surveys, support tickets, and internal feature requests.
• Build the necessary data and analytics infrastructure and processes to guarantee an empowered product team that drives successful outcomes.

Driving Product Outcomes:

• After 90 Days: Integrate comprehensive data analysis into our daily operations, providing access to detailed user behavior, market trends, and product performance data. 
• Enable Product Managers to use data, analytics and insights to identify and prioritize solutions with the highest business value, addressing bugs, security findings, and technical debt.
• Ensure the roadmap planning and prioritization process are deeply informed by analytics. Features deliver demonstrable increases in customer acquisition, engagement, and retention.

Innovation & Product Strategy:

• After six months: Identify the key growth levers for usage optimization and influence product team focus across all products.
• Segment users based on behavior, feature usage, and lifecycle stage. Develop targeted engagement strategies such as personalized onboarding flows, feature-specific educational content, and retention campaigns.
• Proactively identify and drive opportunities to optimize products for increased user acquisition, engagement, and monetization. Translate analysis results into meaningful product and business recommendations.

Thought Leadership & Strategic Impact:

• After 1 Year: Establish yourself as a thought leader and expert in the product domain. Influence the strategic direction of OpenSesame by delivering high-impact analyses that demonstrate a deeper understanding of user engagement and product metrics.

Location: This position can be based anywhere in the US. We operate as a remote-first company and invest in all-company in-person meetings several times a year. 

Performance Driven: We're looking for self-starters with a track record of delivering excellent results, but we're highly selective about who we hire. We don't focus on typical job requirements, instead, we're interested in specific examples from your past experiences. All positions can be based anywhere in the US, and require up to 15 days of travel per year, with senior management and leadership teams requiring up to 35 days.

Compensation:The pay range for this position is generally between $130,000-$160,000 per year and depends on experience. At OpenSesame, we offer a comprehensive benefits package to employees upon hire, including professional development, ISOs, health insurance, 401(k) matching, and paid time off. We carefully consider a wide range of compensation factors, relying on market data to determine compensation and consider your specific job family, background, skills, and experience. We prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals.

Equal Employment Opportunity: OpenSesame is an Equal Employment Opportunity and Affirmative Action employer that values and welcomes diversity. We do not discriminate on the basis of various legally protected characteristics, including criminal history, and strive to provide reasonable accommodations to qualified individuals with disabilities. We prioritize safety and security and may use your information accordingly, and you can contact us for assistance or accommodations during the job application process. For more information on our Diversity, Equity, and Inclusion initiatives, click here.

Pay Transparency: At OpenSesame, we prioritize pay transparency, fairness, and equity to create a positive and inclusive work environment, regularly reviewing our compensation practices to align with our values and goals. We provide competitive and fair compensation to our employees based on their skills, experience, and performance.

CPRA (California Candidates): When you submit your application, OpenSesame may collect and use your personal information in accordance with our privacy policy and the CPRA. This may include personal details and employment history, and will only be used for employment-related purposes. We may share this information with third-party service providers, but we will not sell it to third parties. If you have any questions or concerns, please contact us, and for more information on your rights under the CPRA, refer to our privacy policy or the California Attorney General's website.