About Pantheon
Pantheon WebOps Platform powers the open web, running more than 300,000 sites in the cloud for customers including Google, Princeton, Salesloft, and Doctors Without Borders. Every day, thousands of developers and marketers create, iterate, and scale WordPress and Drupal sites to reach billions of people globally. Pantheon’s multitenant, container-based platform enables organizations to manage all of their websites from a single dashboard. Organizations including Clorox and the United Nations drive results through accelerated development and real-time publishing using Pantheon’s collaborative workflows.
The Role
As a Strategic Partner Manager, you'll be at the forefront of executing Pantheon’s growth strategy by developing and nurturing meaningful relationships with a portfolio of digital agencies in the partner ecosystem.
In this role, you'll partner with various stakeholders within both the digital agencies and the Pantheon internal teams to support lead generation and drive joint revenue goals. You will play a key role in enabling the agencies in your book with value-driven initiatives, including joint go-to-market strategy creation, training and events, co-branding & selling, to ensure that all your agencies and their clients are getting the most out of the platform and hitting their success metrics.
What you Need to Succeed
- 8+ years of experience in a Channel, Partner Management, or Relationship Management function in a SaaS company
- Proven track record of achieving revenue targets
- Experience in driving sales and revenue growth through partner relationships.
- Strong analytical and critical thinking skills and hands-on approach to identifying business opportunities and penetrating new accounts
- Excellent customer service skills with a creative approach to solve issues with out-of-the-box solutions
- Proven success in developing effective execution strategies within book of business to drive mutually beneficial partnerships between agency accounts and the company
- Efficient Time Management: Ability to prioritize tasks and reprioritize as needed.
- Dynamic Presentation Skills: adept at presenting to individuals and groups including C level executives, whether in person or virtually
- Excellent interpersonal and communication skills to effectively collaborate with internal and external teams.
- Ecosystem Familiarity: experienced with technologies like Sitecore, Drupal, Acquia, Adobe DXP, or preferably Wordpress/Drupal is a plus
- Ability to grasp technical concepts and communicate them effectively to both technical and non-technical audiences.
- Willingness and ability to travel 15-20% of the time.
- Adaptable to new technologies, industry trends, and changes in the competitive landscape.
What you Bring to the Table
- Drive sales through partner channels with Digital Agencies, identifying new opportunities for revenue generation.
- Monitor and report on sales performance and adjust strategies as needed.
- Take ownership of all aspects of agency account management. This includes cultivating relationships, implementing go-to-market (GTM) strategies, escalating technical emergencies, conducting business reviews.
- Monitor account health and manage retention risks
- Identify, recruit, and onboard partners who align with our growth strategy and that will benefit from WebOps.
- Provide training and support to partners to enhance their understanding of the company's products, services, and value propositions.
- Collaborate on marketing and sales enablement programs for partners.
- Attend and support trade shows, sponsorships, and partner events to drive lead generation and increase brand visibility.
- Collaborate cross functionally with internal and external teams including Marketing, Sales, Developers, and Executive Leadership
- Gather feedback from partners to improve products, services, and the overall partnership experience.
- Advocate for partner needs within the company.
- Stay informed about industry trends, competitor activities, and market developments.
- Use market insights to refine partnership strategies.
- Ensure that partners adhere to agreed-upon standards and compliance requirements.
- Seek ways to enhance the overall partner ecosystem.
What We Offer
We have all the usual perks and benefits but what we can really offer you is a fantastic work environment powered by an amazing team.
- Industry competitive compensation and equity plan
- Flexible time off, sick days, and 13 paid holidays
- Comprehensive medical insurance including Health, Dental and Vision
- Paid parental leave (plus fertility, adoption and other family planning benefits)
- Monthly allowance for wellness, reading and access to LinkedIn Learning for continued development
- Events and activities both team-based and company wide that inspire, educate and cultivate
Pantheon is an equal opportunity employer and we welcome applications from all backgrounds regardless of race, color, religion, sex, national origin, ancestry, age, marital status, sexual orientation, gender identity, veteran status, disability, or any other classification protected by law. Pantheon complies with federal and local disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you need a reasonable accommodation due to a disability for any part of the interview process, please contact talent@pantheon.io. Pursuant to local and federal regulations, Pantheon will consider qualified applicants with arrest and conviction records for employment.
The US OTE range for this position is $170,000 - $210,000 per year. Our salary ranges are determined by the role, level, and location.
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