In this role, you will oversee and assist our offices with working commercial jobs and communicating with our customers.  This individual establishes relationships with our customers from the initial call notifying us of the job through daily updates and final invoicing, realizing that sales and customer service are part of the entire process.  This role supports our offices daily with job processes, estimating, and project oversight.  This role has flexible work hours but sometimes requires conversations with customers and offices during night and weekend hours.  The ideal candidate for this role will have strong project management and customer service skills, as well as experience in the insurance industry and structural damage estimating.   

Position: Commercial Performance Support Specialist
Reports to: Commercial Training Director
Location: Remote 

Required Education and Experience
Bachelor's Degree in business, construction, construction management, insurance, or relevant degree and/or experience.
A combination of experience, proven skills, and extensive knowledge of insurance and the restoration industry may be considered in lieu of a degree. 

Preferred Education and Experience
A minimum of 10 years of relevant property insurance or restoration industry experience. 

Physical Requirement
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus. 

Environment  
The employee will be working remotely in their home office and will be exposed to normal conditions of air conditioning and heat. Most work will be conduced over email, video conferencing, and telephone.  Employee must have access to a stable internet connection when working out of office.  Employee must use provided VPN technology to securely connect remotely. The successful person must be productive with minimal supervision. 

Travel    
This position may require up to 30% travel for vendor sites, business visits as well as for team meetings and training. 

Reasonable Accommodation for Disability    

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

 

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer..

 

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

 

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

 

We Are…PAUL DAVIS!!  Our company's mission is to provide opportunities for great people to deliver best in class results. 

The ideal candidate will lead and formalize our corporate fleet and workplace safety programs and will have a strong background in safety management within the restoration industry and a proven track record of implementing and maintaining comprehensive safety programs that ensure the well-being of employees, contractors, and homeowners. 

Why Join Us?

The Safety Program Manager is responsible for the development, oversight, and management of the Safety Program for Paul Davis-owned operations as part of overall Governance and Risk Management. This role is responsible for ensuring compliance with federal, state, and local regulations while also performing safety audits and assessments to prevent workplace safety and fleet-related incidents. This role will plan, enforce, and conduct preventive care, safety, and compliance training programs. The position will also establish and report on a consistent set of key Safety metrics each month and drive efforts to continuously improve and reduce incidents.

Key Responsibilities:

Make an impact now: Paul Davis is proud of our 56+ year heritage serving people in their time of need when facing disaster and having their worst day. We are a customer, employee, and client-focused company, passionately serving our community in its time of need and becoming an indispensable partner to our clients through our dedicated work! WE ARE PAUL DAVIS!

Reasonable Accommodation for Disability   

Any applicant or employee who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

 

A “reasonable accommodation” is a change or adjustment to a job or work environment that allows a qualified individual with a disability, defined as a physical or mental condition that is permanent, ongoing episodic or of some persistence, and is substantial or significant limit on an individual’s ability to carry out important functions (or as otherwise defined by federal or provincial law), to satisfactorily perform the essential functions of a particular job and does not cause an undue hardship for the employer..

Paul Davis Restoration is an equal opportunity employer and employment equity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by provincial or federal law.

 

The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.

 Position Summary
Paul Davis Restoration, Inc. is a North American organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 320 offices across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.  Paul Davis Restoration is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com].  In our business, training of local marketing professionals is critical to the continued success of the Network.

The Commercial Regional Sales Manager, is an outside sales position that will prospect and build new account relationships with commercial accounts while growing and maintaining the existing account base in the property mitigation and restoration industry. Working with Commercial prospects and clients, this leader will implement agreements with new and existing commercial clients in an assigned Regional territory as well as collaborating with offices on local/regional commercial opportunities to expand market share and growth initiatives. The Commercial Regional Sales Manager role relies on maintaining and enhancing revenues and increasing market share for the Paul Davis network of offices, while helping to provide a superior level of service by working closely with Marketing, Operations, and Quality Assurance to support and ensure our offices are delivering on promises and commitments made.

 Essential Duties/Responsibilities 

 Competency – Knowledge, Skills and Abilities 

 Required Education and Experience 

 Physical Requirement 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit, climb or balance, stoop or kneel. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. 

cabinets, office machinery, etc. 

 

Work Environment 

 

The employee will be working in a corporate office environment. Most work will be conduct over email, video conferencing, and telephone. The successful person must be productive with minimal supervision.

Travel 

 

This position may require up to 50% travel for vendor sites, business visits as well as for team meetings and trainings.

Reasonable Accommodation For Disability 

 

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. 

 

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer.

Disclaimer 

 

Paul Davis Restoration is an equal opportunity employer.  Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. 

 

The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice. 

 

I can perform the essential duties and responsibilities of the job description.  

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Position Summary:

  Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 350 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.     Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com].  In our business, training of local marketing professionals is critical to the continued success of the Network.  This Quality Assurance Analyst will serve as a member of the Quality Assurance team. The primary responsibility of the Quality Assurance Analyst is to complete estimate and documentation reviews on mitigation assignments for Service Level Compliance to carrier partner guidelines and based on industry standards, with work standards focused on accuracy, speed, and customer service. This position will also assist with support of the department and network during a Catastrophe Event.  

Essential Duties/Responsibilities: 

Required Education and Experience: 

Preferred Education and Experience: 

Physical Requirement: 

Work Environment:
  

The employee will be working indoors.  The employee will be exposed to air conditioning and heat.  The employees will be exposed to normal noises throughout the office.  

Travel: 
  

This position may require up to 10% travel.  This position may require travel to franchise locations, trainings, and team meetings.

Reasonable Accommodation for Disability :
  

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process. 

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Disclaimer:
    

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

 

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?Position Summary:

Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration, and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 320 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.  Paul Davis Restoration, Inc. is owned by FirstService Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com].  In our business, training of local marketing professionals is critical to the continued success of the Network.  This Quality Assurance Estimator will serve as a member of the Quality Assurance team. The primary responsibility of the Quality Assurance Estimator is to complete estimates and invoices as part of the FAST Program. The Quality Assurance Estimator will complete estimates on behalf of the franchises, with work standards focused on accuracy, speed, and customer service. This position will also assist with support of the department and network during a Catastrophe Event. .  

 

 High School Diploma or GED

 

 

 

The employee will be working indoors.  The employee will be exposed to air conditioning and heat.  The employees will be exposed to normal noises throughout the office. 

 

This position may require up to 10% travel.  This position may require travel to franchise locations, trainings, and team meetings.   

 

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

 

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Do you want to make an Impact in your community in a diverse and inclusive company, working in a dynamic and growing industry, while supporting your personal and professional journey in your career?

Position Summary: Paul Davis Restoration, Inc. is a national franchise organization that provides property damage emergency services, restoration and reconstruction services for residential and commercial properties due to water, fire, mold, storm and other disasters. The Paul Davis Network is made up of more than 350 franchises across the US and Canada. Since 1966, we have helped more than 2 million property owners restore their properties and lives.  Paul Davis Restoration, Inc. is owned by First Service Corporation, a global leader in the rapidly growing real estate services sector. [More information about Paul Davis can be found at www.PaulDavis.com].  In our business, training of local marketing professionals is critical to the continued success of the Network.  This Quality Assurance Specialist will serve as a member of the Quality Assurance team. The primary responsibility of the Quality Assurance Specialist is to complete estimate and documentation reviews on mitigation (water, mold, fire, tarping, board-up, emergency repairs),  contents, large loss fire, time and materials, and reconstruction assignments; with work standards focused on accuracy, speed, and customer service. This position will also assist with support of the department and network during a Catastrophe Event.  

 

 

 

 

 

 

 

 

 

 

The employee will be working indoors.  The employee will be exposed to air conditioning and heat.  The employees will be exposed to normal noises throughout the office. 

 

This position may require up to 10% travel.  This position may require travel to franchise locations, trainings, and team meetings.   

 

 

Any applicant or employee, who believes that a reasonable accommodation is required for purposes of federal or state disability law is required to contact Human Resources to begin the interactive exchange process.

 

The ADA defines “reasonable accommodation” as a change or adjustment to a job or work environment that allows a qualified individual with a disability to satisfactorily perform the essential functions of a particular job, and does not cause an undue hardship for the employer.

Since 1966, Paul Davis has been an industry leader in the areas of property damage mitigation, reconstruction and remodeling. With more than 370 offices in our franchise network, the company serves residential, institutional, and commercial customers and clients across the United States and Canada.

We have built our heritage one project at a time, establishing a reputation for performance, integrity and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms or other disasters, we deliver on our promise to deliver excellence, expertise and a customer experience that is second to none. At Paul Davis, our passion for quality drives everything we do.

 

Paul Davis Restoration is an equal opportunity employer. Paul Davis Restoration provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.