Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! ????

PeopleCertis looking for Online Exams Invigilators (Online Proctoring Agent)- German Speaking, who are responsible for ensuring the integrity and security of the examination process. This process includes validating that the candidates’ environments are in accordance with each examination's guidelines, resolving technical enquiries that arise during the online exams and handling inbound / outbound emails or chats to candidates.

The Online Test Center operates 24/7/365.

As an Online Exams Invigilators (Online Proctoring Agent)- German Speaking,, your tasks will include the following:

• Invigilate candidates during an online examination, ensuring candidates follow and adhere to the exam instructions and procedures before and during the examination period
• Take necessary actions for non-compliance with regulations in accordance with PeopleCert's standards, regulations, and processes
• Ensure the efficient and effective operation of information, communications and technology systems
• Provide technical support for candidates' smooth testing experience through various communication channels
• Facilitate positive candidate interactions during exams for a better experience
• Handle customer inquiries following PeopleCert's service standards
• Maintain a secure and orderly working environment following PeopleCert's standards
• Participate in complaint handling and deliver exceptional customer service
• Attend PeopleCert training as required to keep up to date with the Online Test Center’s best practices and procedures
• Follow collective agreements and PeopleCert’s policies for remote work arrangements
• Adhere to PeopleCert's Integrated Management System
• Execute a range of reasonable additional tasks and involve in activities as assigned by their supervisor
• Ensure work and presence is aligned with company’s values “Quality - Passion - Integrity - Innovation” at all times

What we look for:

• Bachelor’s degree in any discipline
• Minimum 1 year experience in similar position/ function and prior working experience in the certification of persons and/or training and exam fields is desirable
• Excellent command of the English language (native-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus), adapting language and form of communication to meet the needs of different audiences
• Excellent command of the German language (native-like or C2 level certification desired)
• Additional languages will be taken into consideration
• Advanced computer literacy is required. ECDL Advanced level certification is desirable
• Working knowledge of Windows and Mac operating systems and familiarity with online communication platforms
• Excellent interpersonal, verbal, and written communication skills
• Well organized, self-driven, flexible and able to work in a high-volume, fast- paced, and deadline-driven environment
• Prioritization skills and ability to handle multiple activities simultaneously 
• Availability to work in 24/7 rotating shifts (including some nightshifts on a monthly basis, weekends and holidays).

What we offer:

• Monthly Bonus upon Performance ????
• Work in an international, dynamic and fun atmosphere ????
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees ????
• Complimentary coffee and tea in all our premises ☕
• Huge learning experience in using best practices and global environment ????
• Constant personal and professional development ????
• 100% Virtual Hiring Process ????

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCertis a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)

• Financial background check

• Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.

See more jobs at PEOPLECERT

Apply for this job

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! ????

PeopleCertis looking forRemote Online Exams Invigilators (Online Proctoring Agent)-Italian Speaking, who are responsible for ensuring the integrity and security of the examination process. This process includes validating that the candidates’ environments are in accordance with each examination's guidelines, resolving technical enquiries that arise during the online exams and handling inbound / outbound emails or chats to candidates.

The Online Test Center operates 24/7/365.

As an Remote Online Exams Invigilators (Online Proctoring Agent)-Italian Speaking, your tasks will include the following:

• Invigilate candidates during an online examination, ensuring candidates follow and adhere to the exam instructions and procedures before and during the examination period
• Take necessary actions for non-compliance with regulations in accordance with PeopleCert's standards, regulations, and processes
• Ensure the efficient and effective operation of information, communications and technology systems
• Provide technical support for candidates' smooth testing experience through various communication channels
• Facilitate positive candidate interactions during exams for a better experience
• Handle customer inquiries following PeopleCert's service standards
• Maintain a secure and orderly working environment following PeopleCert's standards
• Participate in complaint handling and deliver exceptional customer service
• Attend PeopleCert training as required to keep up to date with the Online Test Center’s best practices and procedures
• Follow collective agreements and PeopleCert’s policies for remote work arrangements
• Adhere to PeopleCert's Integrated Management System
• Execute a range of reasonable additional tasks and involve in activities as assigned by their supervisor
• Ensure work and presence is aligned with company’s values “Quality - Passion - Integrity - Innovation” at all times

What we look for:

• Bachelor’s degree in any discipline
• Minimum 1 year experience in similar position/ function and prior working experience in the certification of persons and/or training and exam fields is desirable
• Excellent command of the English language (native-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus), adapting language and form of communication to meet the needs of different audiences
• Excellent command of the Italian language (native-like or C2 level certification desired)
• Additional languages will be taken into consideration
• Advanced computer literacy is required. ECDL Advanced level certification is desirable
• Working knowledge of Windows and Mac operating systems and familiarity with online communication platforms
• Excellent interpersonal, verbal, and written communication skills
• Well organized, self-driven, flexible and able to work in a high-volume, fast- paced, and deadline-driven environment
• Prioritization skills and ability to handle multiple activities simultaneously 
• Availability to work in 24/7 rotating shifts (including some nightshifts on a monthly basis, weekends and holidays).

What we offer:

• Monthly Bonus upon Performance ????
• Work in an international, dynamic and fun atmosphere ????
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees ????
• Complimentary coffee and tea in all our premises ☕
• Huge learning experience in using best practices and global environment ????
• Constant personal and professional development ????
• 100% Virtual Hiring Process ????

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCertis a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)

• Financial background check

• Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.

See more jobs at PEOPLECERT

Apply for this job

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! ????

PeopleCert is looking for Customer Service Agents who will be responsible for handling Customers' and Partners' technical, product and finance related queries through international inbound or outbound calls, chat, email and social media, demonstrating agility, empathy and ownership, ensuring outstanding customer experience.

As a Customer Service Agent, your tasks will include the following:

• Ensure that customer inquiries are dealt with in accordance with the performance and service standards as laid down by PeopleCert.
• Ensure that relevant correspondence is handled within the set KPI standards.
• Ensure that all complaints and inquiries relating to the work are answered in accordance with set procedures and guidelines.
• Monitor, delegate and answer all queues from inbound requests (i.e. email, chat, phone and social media) within set KPI standards.
• Train and co-ordinate new partners’ and customers’ on-boarding according to the standards set by the international business units.
• Ensure that the working environment is secure and orderly during all shifts and dress code is in accordance with standards set for Customer Service employees.
• Work effectively in a team environment and liaise with other teams, in order to get the job done and reach the best possible results.
• Carry out any reasonably allocated duties and tasks, relevant to the role and the scope of activities by applying a flexible & adaptable customer centric approach to serve PeopleCert’s multinational presence and global operations across multiple time zones.

What we look for:

• Bachelor’s degree any discipline will be an asset

• Minimum 1 year experience in similar position/ function
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
• Passionate with Customer Service
• Excellent command of the English and German language (native-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus).
• Advanced computer literacy is required. ECDL Advance level certification would be considered a plus.
• Excellent interpersonal, verbal, and written communication skills.
• Well organized, self-driven, flexible and able to work in a high-volume, fast- Internal paced, and deadline-driven environment

What we offer:

• Monthly Bonus upon Performance ????
• Work in an international, dynamic and fun atmosphere
• Two freevouchers for all certifications from PeopleCert's Portfolio per year for all employees ????
• Complimentary coffee and tea in all our premises ☕
• Huge learning experience in using best practices and global environment
• Constant personal and professional development ????

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCertis a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrityare the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)

• Financial background check

• Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.

See more jobs at PEOPLECERT

Apply for this job

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance toapply now! ????

PeopleCert looking for Online Exams Invigilator (Proctors), who is responsible for onboarding, monitoring and closing Online Proctored exams through our respective platforms. This person resolves customers’ technical enquiries that arise during the online exam, by handling inbound and outbound international calls, emails or chats to candidates.

The Online Exams department operates in Athens, Greece with rotating shifts, 24/7/365.

As an Online Exams Invigilator, your tasks will include the following:

• Complete necessary training before onboarding candidates
• Keep up to date with customer service department Best Practices, procedures and guidance to deal with customer enquiries and improve customers’ satisfaction
• Ensure that candidate validation is performed according to PeopleCert exam requirements and that Customer enquiries are dealt with in accordance with the performance and service standards prescribed by PeopleCert
• Actively monitor the candidate at all times
• Ensure that when non compliances occur, the exam is locked and the issue is escalated to the supervisor
• Determine and resolve candidates’ technical issues prior or during the exam, through customized platforms, chat, phone or e-mails
• Work effectively in a team environment and liaises with other teams, in order to get the job done and reach the best possible result

What we look for:

• Bachelor’s degree any discipline will be an asset
• Experience from a similar position will be an asset
• Passionate with Customer Service
• Excellent knowledge of English (C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus) and French (C2 level/ native)
• Advanced computer literacy is required. ECDL Advance level certification would be considered a plus
• Excellent interpersonal, verbal, and written communication skills
• Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage

What we offer:

• Monthly Bonus upon Performance ????
• Work in an international, dynamic and fun atmosphere ????
• Two freevouchers for all certifications from PeopleCert's Portfolio per year for all employees ????
• Complimentary coffee and tea in all our premises ☕
• Huge learning experience in using best practices and global environment ????
• Constant personal and professional development ????
• 100% Virtual Hiring Process ????

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCertis a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)

• Financial background check

• Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.

See more jobs at PEOPLECERT

Apply for this job

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! ????

PeopleCertis looking for Customer Service Agents who will be responsible for handling Customers' and Partners' technical, product and finance related queries through international inbound or outbound calls, chat, email and social media, demonstrating agility, empathy and ownership, ensuring outstanding customer experience.

As a Customer Service Agent, your tasks will include the following:

• Ensure that customer inquiries are dealt with in accordance with the performance and service standards as laid down by PeopleCert.
• Ensure that relevant correspondence is handled within the set KPI standards.
• Ensure that all complaints and inquiries relating to the work are answered in accordance with set procedures and guidelines.
• Monitor, delegate and answer all queues from inbound requests (i.e. email, chat, phone and social media) within set KPI standards.
• Train and co-ordinate new partners’ and customers’ on-boarding according to the standards set by the international business units.
• Ensure that the working environment is secure and orderly during all shifts and dress code is in accordance with standards set for Customer Service employees.
• Work effectively in a team environment and liaise with other teams, in order to get the job done and reach the best possible results.
• Carry out any reasonably allocated duties and tasks, relevant to the role and the scope of activities by applying a flexible & adaptable customer centric approach to serve PeopleCert’s multinational presence and global operations across multiple time zones.

What we look for:

• Bachelor’s degree any discipline will be an asset
• Minimum 1 year experience in similar position/ function
• Prior working experience in the certification of persons and/or training and exam fields would be considered an advantage
• Passionate with Customer Service
• Excellent command of the English language (native-like or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus) & Spanish (native- like or C2 level cerification desired)
• Advanced computer literacy is required. ECDL Advance level certification would be considered a plus.
• Excellent interpersonal, verbal, and written communication skills.
• Well organized, self-driven, flexible and able to work in a high-volume, fast- Internal paced, and deadline-driven environment

What we offer:

• Work in an international, dynamic and fun atmosphere
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees ????
• Complimentary coffee and tea in all our premises ☕
• Huge learning experience in using best practices and global environment
• Constant personal and professional development ????
• 100% Virtual Hiring Process ????

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCertis a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)

• Financial background check

• Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.

See more jobs at PEOPLECERT

Apply for this job

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance to apply now! ????

PeopleCertis looking for Online Exams Invigilators (Online Proctoring Agent), who are responsible for ensuring the integrity and security of the examination process. This process includes validating that the candidates’ environments are in accordance with each examination's guidelines, resolving technical enquiries that arise during the online exams and handling inbound / outbound emails or chats to candidates.

As an Online Exams Invigilator (Online Proctoring Agent), your tasks will include the following:

• Invigilate candidates during an online examination, ensuring candidates follow and adhere to the exam instructions and procedures before and during the examination period
• Take necessary actions for non-compliance with regulations in accordance with PeopleCert's standards, regulations, and processes
• Ensure the efficient and effective operation of information, communications and technology systems
• Provide technical support for candidates' smooth testing experience through various communication channels
• Facilitate positive candidate interactions during exams for a better experience
• Handle customer inquiries following PeopleCert's service standards
• Maintain a secure and orderly working environment following PeopleCert's standards
• Participate in complaint handling and deliver exceptional customer service
• Attend PeopleCert training as required to keep up to date with the Online Test Center’s best practices and procedures
• Follow collective agreements and PeopleCert’s policies for remote work arrangements
• Adhere to PeopleCert's Integrated Management System
• Execute a range of reasonable additional tasks and involve in activities as assigned by their supervisor
• Ensure work and presence is aligned with company’s values “Quality - Passion - Integrity - Innovation” at all times

What we look for:

• Bachelor’s degree in any discipline
• Minimum 1 year experience in similar position/ function and prior working experience in the certification of persons and/or training and exam fields is desirable
• Excellent command of the English language (native or C2 level certification desired, LanguageCert C2 LTE or C2 IESOL certificate would be a plus), Chinese(C2 level/ native)
• Additional languages will be taken into consideration
• Advanced computer literacy is required. ECDL Advanced level certification is desirable
• Working knowledge of Windows and Mac operating systems and familiarity with online communication platforms
• Excellent interpersonal, verbal, and written communication skills
• Well organized, self-driven, flexible and able to work in a high-volume, fast- paced, and deadline-driven environment
• Prioritization skills and ability to handle multiple activities simultaneously 

What we offer:

• Monthly Bonus upon Performance ????
• Work in an international, dynamic and fun atmosphere ????
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees ????
• Huge learning experience in using best practices and global environment ????
• Constant personal and professional development ????
• 100% Virtual Hiring Process ????

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCertis a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)

• Financial background check

• Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.

See more jobs at PEOPLECERT

Apply for this job

Are you interested in working with a leading education technology player, the global leader in the assessment and certification of professional skills industry with presence in more than 200 countries worldwide? If so, this is the chance toapply now!????

PeopleCert is looking for Remote Online Speaking Examiners that will conduct and assess online candidates’ speaking proficiency in English in accordance with stringent assessment criteria and processes, through our platforms. This position refers to the LanguageCert International ESOL (Speaking & Listening) exam suite.

The Online Exams Center operates 24/7/365.

As a Remote Online Speaking Examiner, your tasks will include the following:

• Conduct the online spoken interview in strict accordance with the scripted Interlocutor Framework and LanguageCert regulations
• Manage the interaction in the exam and facilitates the candidate’s performance ensuring a positive candidate experience

• Ensure standardization and consistency of interlocution

• Assess the candidate’s performance fairly and consistently and in accordance with LanguageCert’s stringent assessment criteria and processes

• Perform the required procedures to authenticate the candidate’s identity and safeguard exam integrity in accordance with PeopleCert’s standards, regulations and processes

• Implement basic troubleshooting protocols to ensure that the candidate's technical environment supports a smooth testing experience, as needed

• Attend LanguageCert’s trainings and standardization sessions as required

• Respond positively to guidance and advice and implements improvements where needed

• Observe the need for confidentiality of examination material and security at all times

• Provide feedback on assessment material, as required
• Ensure remote work arrangement (spatial and environmental) is such that fulfils the essential responsibilities of the Marking Interlocutor role and role functions, to be performed in strict accordance with LanguageCert’s stringent criteria and processes

• Follow the provisions of collective agreements and LanguageCert policies and shares in the responsibility, mutual accountability and commitment of making work from home arrangements successful, including access to the required work tools and adequate technology, and the ability to work effectively in a remote environment

• Ensure any issues encountered are immediately reported to supervisors through the designated communication channels to be promptly addressed in accordance with LanguageCert regulations

• Carry out any reasonably allocated duties and tasks, relevant to the role and the scope of activities by applying a flexible & adaptable customer centric approach to serve PeopleCert’s multinational presence and global operations across multiple time zones

• Offer the services set out above within the specified times and in accordance with LanguageCert’s procedures

• Ensure work and presence is consistently aligned with organization's values “Quality - Passion- Integrity - Innovation”

What we look for:

• Bachelor’s degree in English Language or similar field (Linguistics, Education, ELT/TESOL) or any undergraduate degree and a TEFL/TESOL qualification (Level 5 and above) from a recognized institution
• Minimum 4 years’ full-time TEFL teaching experience (Freelance and volunteer teaching is not included) and demonstrable experience in English language assessment examining with awarding bodies

• Postgraduate, Research degree and/or Teaching Qualifications will be taken into consideration towards the completion of the above minimum requirement

• Exceptional command of the English language (C2/ native). Excellent listening, writing and speaking skills, clear enunciation and articulation, adapting language and form of communication to meet the needs of different audiences

• A very good level of IT literacy, familiarity with online communication platforms (i.e.Teams)

• Full familiarity with the levels of the Common European Framework (CEFR) and working knowledge on it

• Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment

• Prior working experience in the certification of persons and/or training and exam fields is desirable

• Prioritization skills and ability to handle multiple activities simultaneously
  

Conditions

• Operational 24/7, all year round

What we offer:

• Work in an international, dynamic and fun atmosphere ????
• Two free vouchers for all certifications from PeopleCert's Portfolio per year for all employees ????
• Complimentary coffee and tea in all our premises ☕
• Huge learning experience in using best practices and global environment ????
• Constant personal and professional development ????
  
  
  

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCertis a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrityare the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)

• Financial background check

• Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.

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Are you interested in working with a leading education technology player, the global leader in the assessment and certification of the professional skills industry with a presence in more than 200 countries worldwide? If so, this is your chance to apply now! ????

PeopleCert is looking forEnglish Speaking Examiners (Full-Time) to join our global team. The English-Speaking Examiner is responsible for conducting Online exams and assessing candidates’ performance for the LanguageCert qualification suite, in accordance with stringent assessment criteria and processes.

The Online Test Centre operates 24/7/365.

As an English-Speaking Examiner, your tasks will include the following:

• Conduct online spoken interviews according to the Interlocutor Framework and LanguageCert regulations
• Manage the interaction in the exam and facilitates the candidate’s performance, ensuring a positive candidate experience
• Ensure standardization and consistency of interlocution
• Assess the candidate’s performance fairly and consistently and in accordance with LanguageCert’s stringent assessment criteria and processes
• Perform the required procedures to authenticate the candidate’s identity and safeguard exam integrity in accordance with PeopleCert’s standards, regulations and processes
• Implement troubleshooting protocols for technical support. Ensure efficient operation of ICT systems and applications
• Attend LanguageCert’s trainings and standardization sessions as required
• Respond positively to guidance and advice and implement improvements where needed
• Observe the need for confidentiality of examination material and security at all times
• Provide feedback on assessment material, as required
• Carry out any reasonably allocated duties and tasks, relevant to the role and the scope of activities by applying a flexible & adaptable customer centric approach to serve PeopleCert’s multinational presence and global operations across multiple time zones
• Offer the services set out above within the specified times and in accordance with LanguageCert’s procedures
• Execute a range of reasonable additional tasks and involve in activities as assigned by their supervisor
• Ensure work and presence is consistently aligned with organization's values “Quality - Passion - Integrity - Innovation”

What we look for:

• Bachelor’s degree in English Language or similar field, or any undergraduate degree with TEFL/TESOL qualification (Level 5 and above) from a recognized institution. Post graduate, Research degree and/ or Teaching Qualifications will be taken into consideration towards the completion of the above minimum requirement
• Postgraduate, Research degree and/or Teaching Qualifications will be taken into consideration towards the completion of the above minimum requirement
• Minimum 4 years’ full-time TEFL teaching experience (Freelance and volunteer teaching is not included) and demonstrable experience in English language assessment examining with awarding bodies
• Full familiarity with the levels of the Common European Framework (CEFR) and working knowledge on it
• A very good level of IT literacy, familiarity with online communication platforms (i.e.Teams)
• Exceptional command of the English language (C2/ native-like). Excellent listening, writing and speaking skills, clear enunciation and articulation, adapting language and form of communication to meet the needs of different audiences
• Prioritisation skills and ability to handle multiple activities simultaneously
• Prior working experience in the certification of persons and/or training and exam fields is desirable
• Well organized, self-driven, flexible and able to work in a high-volume, fast-paced, and deadline-driven environment

What we offer:

• Work in an international, dynamic and fun atmosphere ????
• Two freevouchers for all certifications from PeopleCert's Portfolio per year for all employees ????
• Complimentary coffee and tea in all our premises ☕
• Huge learning experience in using best practices in a global environment ????
• Constant personal and professional development ????
  

If you want to become a member of our international, dynamic and agile team that creates world leading software products, then we should certainly like to hear from you!

About PeopleCert

PeopleCert is a global leader in assessment and certification of professional skills, partnering with multi-national organizations and government bodies for the development & delivery of standardized exams. Delivering exams across 200 countries and in 25 languages over its state-of-the-art assessment technology, PeopleCert enables professionals to boost their careers and realize their life ambitions.

Quality, Innovation, Passion, Integrity are the core values which guide everything we do.

Our offices in UK, Greece, and Cyprus boast a culture of diversity, where everyone is different, yet everyone fits in. All of us at PeopleCert are committed to the reflection of the diversity and inclusion of our customers and the communities in which we do business.

Working on Home Office (HO) Secure English Language Tests (SELTs)

Any person who is engaged by PeopleCert to work on the SELT service must undergo a Background Check (the results of which must be acceptable to PeopleCert and the HO) prior to commencing their SELT duties. All SELT personnel will be required to complete a declaration (provided by PeopleCert) where the existence of any criminal record and/or bankruptcy must be declared.

If working on the SELT service in the UK, background checks will include:

• A basic or enhanced Disclosure Barring Service (DBS) check

• Right to Work in the UK check (including nationality, identity and place of residence)

• HO security check (Baseline Personnel Security Standard (BPSS) or Counter Terrorist Check (CTC)

• Financial background check

• Employment reference check

• If working on the SELT service anywhere in the world (outside of the UK) personnel will undergo background checks that are equivalent to those stated for the UK

In addition, if personnel are required to speak to SELT candidates they must be appropriately skilled in English language and, where SELT services are provided anywhere in the world (outside of the UK), the official language of the relevant country.

All applications will be treated with strict confidentiality.Availability for 24/7 rotating shifts, including nights, weekends, and holidays

See more jobs at PEOPLECERT

Apply for this job