Title: Senior Combat/Encounter Designer - Contract

Location: Remote

Join our dynamic team at PTW/Ghostpunch Games as a Senior Combat/Encounter Designer, where you will be tasked with creating engaging and immersive combat experiences for our co-development client. In this long-term contract position, you will collaborate closely with designers, artists, and programmers to develop compelling gameplay mechanics and encounters that enhance player engagement.

• Experience in game design with a focus on combat and encounter design, preferably in AAA titles.
• Create and drive player combat moves, systems, and tools from initial design through implementation, iteration, and completion
• Create and maintain complex state machine and behavior tree scripting architectures for characters
• Strong understanding of gameplay mechanics and level design principles.
• Ability to create and iterate on engaging combat scenarios that balance challenge and player enjoyment.
• Proficiency in design documentation and visual scripting tools.
• Excellent communication skills to facilitate collaboration with multidisciplinary teams.
• A portfolio showcasing your experience and expertise in combat/encounter design.
• Knowledge of current trends in gaming and a passion for creating unforgettable gaming experiences.
• Ability to work under tight deadlines while maintaining a high level of creativity and attention to detail.

N/A

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• Support the customer service operations including but not limited to evaluating, monitoring, analysing of results, and implementing any changes.
• Perform Korean language translation and proofreading where necessary.
• Respond and support Korean players issues via chat and email, including but not limited to password resets and more.
• Business hours: Shift based - 11:00-20:00/12:00-21:00 - work 40 hours a week.
• Support 365 days a year including weekends and holidays (shift work)
• Must be based anywhere in Japan.

• Business level Korean.
• Native reading and writing skills in Korean.
• Experience in translation and/or localization is appreciated.
• Passionate about the video game industry.
• Strong logical thinking.
• Customer service (nice to have) and/or video game, travel support, help desk, technical support experience within an email contact center environment.
• Able to deliver excellent customer service via email and chat.
• Able to understand games from a gamer’s perspective.
• Capable of analyzing and solving information accurately and swiftly within guidelines.
• Possesses a team player mentality.

• Collaborating with people creating innovative interactive entertainment.
• Dynamic and entrepreneurial culture.
• Video games focused environment.
• Contract Employee*Permanent employee promotion is available.
• Trial period: 3 months / No change in conditions.
• Up to 50,000 yen reimbursement or train pass.
  

Who we are

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.

Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit www.ptw.com.

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THIS IS POSITION REQUIRES THE PERSON TO BE NEAR SÃO PAULO CITY, AS COMING TO OFFICE MAY BE FREQUENT.
IT DEMANDS FLUENT ENGLISH.

ESSA POSIÇÃO REQUER QUE A PESSOA ESTEJA PRÓXIMA À SÃO PAULO, POIS VINDAS AO ESCRITÓRIO PODEM SER FRQUENTES.
ELA REQUER INGLÊS FLUENTE.

PTW is seeking a talented and motivated Unity Game Engineer to join our team. As a Mid-level Unity Developer, you will be responsible for developing and maintaining high-quality games and applications using the Unity engine. You will collaborate with designers, artists, and other developers to create engaging and memorable experiences.

Key Responsibilities:

• Develop and maintain game features and systems using Unity.
• Collaborate with cross-functional teams to design and implement game mechanics and user interfaces.
• Optimize game performance for various platforms, including mobile and console.
• Debug and resolve technical issues to ensure smooth gameplay.
• Participate in code reviews to maintain code quality and standards.
• Stay updated with the latest Unity features and industry trends to continuously improve our games.
• Contribute to the overall game design and development process.

• Solid experience in Unity development, with a strong portfolio of projects.
• Bachelor’s degree in Computer Science, Engineering, Game Design, or a related field.
• Proficiency in C# and Unity3D.
• Strong understanding of game design principles and mechanics.
• Excellent problem-solving skills and attention to detail.
• Good communication and teamwork skills.
• Experience with version control systems such as Git.

Good to have:

• Experience with othe game engines such as Unreal, Godot, Gamemaker.
• Some knowledge of 3D modeling and animation pipelines.
• Experience with online multiplayer games (Photon and/or AWS).
• Familiarity with Agile development methodologies.

• Competitive remuneration.
• Health insurance.
• Life Insurance.
• Private pension,
• Transportation allowance.
• Meal ticket.
• Dynamic, multicultural and fun environment.
• You will be working at the world's leading provider of game services.
• Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
• Dedicated employee wellbeing program.
• Career growth opportunities.

Who we are

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in gaming industry, with over 40 studios in 16 countries worldwide and offices across America, Europe, South America, and Asia.

Our industry leading services include art production, game development, quality assurance, plaer support, community management, localization, localization QA,audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit www.ptw.com.

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ESSA POSIÇÃO EXIGE INGLÊS FLUENTE.

ELA É PARA ATUAÇÃO HÍBRIDA: 3X POR SEMANA NO ESCRITÓRIO E 2X EM HOME-OFFICE.

THIS POSITION REQUIRES FLUENT ENGLISH.

IT IS A HYBRID ROLE: 3 DAYS PER WEEK IN THE OFFICE AND 2 DAYS WORKING FROM HOME.

PTW International is a dynamic and innovative company at the forefront of the gaming industry and we are looking for a passionate and Junior Recruiter to join our team and help us find the best talent in gaming and tech.

• Collaborate with hiring managers and your seniors to understand the requirements of tech, gaming and corporate positions.

• Source and attract candidates through various channels, including job boards, social media, and networking events.
• Screen resumes and applications to identify qualified candidates.
• Conduct initial phone and video interviews to assess candidates’ skills, experience, and cultural fit.
• Access english level of candidates.
• Coordinate and schedule interviews with hiring managers and candidates.
• Maintain and update the applicant tracking system (ATS) with candidate information and recruitment activities.
• Assist in the development and implementation of recruitment strategies to attract top talent.
• Build and maintain a pipeline of potential candidates for future openings.
• Provide a positive candidate experience throughout the recruitment process.
• Stay up-to-date with industry trends and best practices in tech and gaming recruitment.

• Bachelor’s degree in Psychology, Human Resources, Business Administration, or a related field.
• At least 1 year of experience in recruitment, preferably in the tech industry.
• Fluent english is a must.
• Will to learn and to show results,
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Strong organizational and time management skills.
• Passion for technology and gaming.

• Competitive remuneration.
• Health insurance.
• Life Insurance.
• Private pension,
• Transportation allowance.
• Meal ticket.
• Dynamic, multicultural and fun environment.
• You will be working at the world's leading provider of game services.
• Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
• Dedicated employee wellbeing program.
• Career growth opportunities.

PTW a leading games services company with over 40 studios in 12 countries worldwide. Our range of services includes art and audio production, game development, quality assurance, player support, community management, localization, localization QA, voice production, and data collection.

We’re part of a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer’s experience as perfect as possible. For over 25 years, PTW has been providing industry-leading services to every part of the globe. From our humble beginnings as a single office in Japan in 1994, we’ve become a global force with offices in 4 continents. The PTW family of brands includes PTW International, 1518 Studios, SIDE, entalize and OR Esports. Visit our websites for more info.

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Job Title: Art Director
Location: Remotely (mostly US-based) or Europe
Company: 1518 Studios/PTW
About Us:
1518 Studios/PTW Family is a leading art and animation studio specializing in the gaming industry. 
Our team of highly skilled artists, designers, and developers work with top-tier clients worldwide to create stunning visuals, VFX, and immersive experiences for games.
Role Overview:
We are seeking a visionary Art Director with a passion for the gaming industry to lead our talented team of artists (outsource art and co-dev). 
As an Art Director, you will be responsible for driving the artistic vision for a variety of projects, ensuring high-quality deliverables that align with our clients' goals. You’ll work closely with game developers, creative directors, and production teams to shape visual aesthetics, from concept art to final assets.

Key Responsibilities:

• Lead the artistic direction for game projects, from concept through to final execution.
• Collaborate with creative teams and clients to ensure alignment with the project’s artistic vision.
• Supervise and mentor a diverse team of artists (both 3D and 2D), animators, and designers.
• Ensure all assets meet technical and aesthetic standards across various platforms and styles.
• Manage the visual consistency and quality of all game art elements, including environments, characters, vehicles and VFX.
• Oversee production pipelines, ensuring efficient workflows and timely delivery of assets.
• Stay current with industry trends and incorporate new techniques and tools to enhance visual outcomes.

• At least 7 years of proven experience in game development. Various styles and technical requirements are required. 
• Bachelor degree in Arts, Graphic Design or related major preferred but outstanding portfolios and a proven industry record will also be considered.
• Excellent leadership and communication skills, with a collaborative approach to effectively convey creative concepts and ideas to cross-functional teams.
• In-depth knowledge of industry standard software (Marvelous Designer, Maya, 3ds Max, Blender, ZBrush, Substance Painter/Designer) 
• Excellent communication in English, both written and spoken.
• Ability to thrive in a fast-paced, creative environment with tight deadlines.
• Familiarity with game development pipelines, from pre-production to post-production.

Preferred:

• Experience in AAA and indie game development.
• Familiarity with Unity and Unreal Engines.
• Familiarity with 3D rendering pipelines. 

What we offer

• Permanent and fulltime position with competitive
• 401K and Group Insurance Benefits coverage

• 20 days Paid Time Off package plus paid Public Holidays
• Paid personal and sick leave
• Flexible & remote work model
• Employee Assistance Program for you and your immediate family (Spouse, children, parents, siblings)
• Collaborative, dynamic and entrepreneurial culture

Who we are

PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Ghostpunch. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

https://1518studios.com/

http://www.ptw.com

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Role: LLM Microservices Developer

Location: Remote in the U.S, Canada or Europe

Contract: Full-time, Permanent

Reporting Line: Head of AI

Job Specification:

As an LLM Microservices Engineer, you will be responsible for creating APIs that leverage Large Language Models (LLMs) to perform business process automation tasks.  You will be expected to manage your own projects, develop them in Pythin and work with the DevOps team to deploy these projects as micro-services in a cloud environment.  You will support game services, products, games, and internal functions across the organization

This role sits on PTW’s Artificial Intelligence team and reports to the Head of Artificial Intelligence.  The team serves as the hub for AI and machine learning across the entire organization and all our brands.  We collaborate on cross-functional projects that range from internal tools to user-facing product features.  You will partner with stakeholders throughout the organization to align on requirements, set expectations, and deliver API solutions.  

Key Responsibilities:

• Develop and Architect Python-based API Microservices that make calls to LLMs to support business needs.
• Work on Python-based API Microservices that provide AI-enabled (LLM powered) solutions for business needs.
• Keep up with the latest LLM technologies including OpenAI, Llama and Gemini.
• Understand and become the company’s expert in LLM API methods.
• Work as a product manager to understand the business needs for business process automation tasks.
• Turn business needs into API requirements for microservices.
• Work with the DevOps team to ensure deployment of the Python-based APIs are live and kept functional.
• Assist in the integration of your API microservices with other software and tools throughout the organization.

• Graduate/PostGraduate
• Bachelor's degree in Computer Science, Engineering, or a related field.
• 2+ years of experience developing Python-based REST APIs.
• Experience with OpenAI LLM API.
• Understanding of micro-services architecture.
• Knowledge of databases and programming APIs that use databases (NoSQL or SQL).
• Experience coding with Python frameworks such as Flask, Django, FastAPI or similar.
• Basic Web Application Architecture Knowledge
• Willingness to interact with business leaders across the organization to understand requirements.
• Desired Qualification:
• Experience with a variety of LLM technologies including OpenAI, Anthropic, and Open Weights models.

What’s in it for you?

• Competitive salary with annual bonus based on company performance
• 401K with company contribution
• Group insurance benefits coverage
• Paid personal and sick leave
• Flexible & hybrid work model
• Employee assistance program for you and your family
• Company provided gaming laptop and phone
• Fun, diverse, inclusive and collaborative work environment

Who we are 

PTW is a global games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries worldwide and offices across North America, Europe, South America, and Asia.  

Our industry-leading services include art production, game development, quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios and Ghostpunch Games. For more information, visit www.ptw.com. 

Welcome to PTW.

https://www.ptw.com/

https://sideglobal.com/

https://1518studios.com/

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Title: Player Support Advocate

Location: Remote | Work from Home

Familiarisation/Training: Fully Paid

Candidates with a strong passion for games, customer service, technical support, languages, linguistics, translation, localization, Player Support, QA, LQA, or those wanting to gain entry into a fascinating and growing industry, are invited to apply!

As one of our Player Support Advocates, you will be an ambassador for our brand and your role will be to provide world-class support to gamers and loyal customers. You should be passionate about customer service, confidently calm, technically minded, and have a pro-active and positive "can do" attitude. Whilst working with a global operation across multiple languages, your goal will be to make the customer journey seamless and positive. You are provided with full training and ongoing support with the opportunity to progress through levels to become either a Tier 2 Advocate, Language Specialist, Coach, Team Manager, Subject Matter Expert, or even a Game Master! You would be communicating in the language you are applying for, and English.

What you’ll be doing:

• Ensuring customers' queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care, and professionalism.
• Ensuring queries are responded to within our agreed response times and that all customer communications are dealt with to provide solutions as a priority whilst protecting confidentiality.
• Resolving all technical issues raised by customers, particularly via live chat, by carrying out fault finding analysis and offering appropriate solutions that resolve the customers issue. Although the majority of the role is based on non-voice communications, you will be trained and expected to communicate with customers via telephone (call backs for example).
• You will communicate effectively while working within a dynamic team structure with individual and shared team objectives, as it is your responsibility as a team member to ensure the best customer care experience is given to all customers.
• Maintaining a world class, dedicated service, focused on exceptional responses and excellent, outstanding quality.
• Working with your colleagues across the wider global customer community to identify any trends in any customer queries.
• Although you may be working anywhere in the World, all candidates will generally work UK hours and shift patterns.

What we’re looking for:

• Fluency in the language you are applying for & English, particularly reading & writing.
• Excellent attention to detail, strong communication skills, and knowledge of Computers.
• Self-motivated, a proactive attitude with the ability to work productively and collaboratively within a multilingual team.
• A logical, methodical approach with good analytical and problem-solving skills.
• Excellent observation and attention to detail skills with patience, perseverance, and good concentration.
• Experience in playing consoles and or PC gaming advantageous.
• Be comfortable discussing technical faults/issues relating to game consoles/PCs.
• Experience of someone IT literate, with a tech-savvy mind, or coming from a Customer Service, Technical IT /PC support background is advantageous, although we provide excellent training and on-going support.
• Our Advocates must be able to multitask, be comfortable taking multiple chats, emails and calls per hour, ensuring an amazing-accurate service is provided 100% of the time.
• All candidates should possess a desire to help, support and provide the best customer experience possible.

PC requirements:

• An internet speed minimum of 10 Mb/s download and 1.7 Mb/s upload internationally.
• A minimum of 4 GB RAM memory.
• Your computer should run at least a 64-bit version of Windows 10 or newer or a recently released version of macOS.
• An i5 processor (2,4 GHz or faster), or better/ similar, max. 3 years old.
• A screen with at least a 1080p Full HD display. External monitors are acceptable.
• A (smart)phone usable for two-factor authentication that runs at least:
• Android 9 or newer.
• Apple iOS 15 or newer.
• Your own Webcam, Headset and Laptop/PC.
• Your own separate and private working area with a comfortable table and chair.

Applicants Requirements:

• Candidates living in Poland must have the Right To Work (Citizenship, valid working VISA or permit) and will usually be offered a PTW Employee Employment Contract.
• All candidates must adhere to confidentiality and security protocols, at all times.
• All candidates will be required to pass an online language and skills test, including a final competency based live interview.
• All applications should submit their CV in English.

Training

• All candidates whether full or part time will complete a mandatory online paid familiarisation course to ensure you have the necessary skills and knowledge to do your role, running Monday to Friday 0900-1730 UK. Thereafter you will work on your given shift pattern and have access to continued support. All working hours are UK based.

• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world.
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative team-work with people from all around the world, different nationalities, and languages.
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing programme. We empower our people and offer regular progression opportunities to ensure our employees flourish.
• Remote/Homeworking with flexible working schedules, a fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.
• Learn as you work and be part of something real that changes the face of gaming - forever
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.

Who we are

PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

Welcome to PTW!

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Title: Player Support Advocate

Location: Remote | Work from Home

Familiarisation/Training: Fully Paid

Candidates with a strong passion for games, customer service, technical support, languages, linguistics, translation, localization, Player Support, QA, LQA, or those wanting to gain entry into a fascinating and growing industry, are invited to apply!

As one of our Player Support Advocates, you will be an ambassador for our brand and your role will be to provide world-class support to gamers and loyal customers. You should be passionate about customer service, confidently calm, technically minded, and have a pro-active and positive "can do" attitude. Whilst working with a global operation across multiple languages, your goal will be to make the customer journey seamless and positive. You are provided with full training and ongoing support with the opportunity to progress through levels to become either a Tier 2 Advocate, Language Specialist, Coach, Team Manager, Subject Matter Expert, or even a Game Master! You would be communicating in the language you are applying for, and English.

What you’ll be doing:

• Ensuring customers' queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care, and professionalism.
• Ensuring queries are responded to within our agreed response times and that all customer communications are dealt with to provide solutions as a priority whilst protecting confidentiality.
• Resolving all technical issues raised by customers, particularly via live chat, by carrying out fault finding analysis and offering appropriate solutions that resolve the customers issue. Although the majority of the role is based on non-voice communications, you will be trained and expected to communicate with customers via telephone (call backs for example).
• You will communicate effectively while working within a dynamic team structure with individual and shared team objectives, as it is your responsibility as a team member to ensure the best customer care experience is given to all customers.
• Maintaining a world class, dedicated service, focused on exceptional responses and excellent, outstanding quality.
• Working with your colleagues across the wider global customer community to identify any trends in any customer queries.
• Although you may be working anywhere in the World, all candidates will generally work UK hours and shift patterns.

What we’re looking for:

• Fluency in the language you are applying for & English, particularly reading & writing.
• Excellent attention to detail, strong communication skills, and knowledge of Computers.
• Self-motivated, a proactive attitude with the ability to work productively and collaboratively within a multilingual team.
• A logical, methodical approach with good analytical and problem-solving skills.
• Excellent observation and attention to detail skills with patience, perseverance, and good concentration.
• Experience in playing consoles and or PC gaming advantageous.
• Be comfortable discussing technical faults/issues relating to game consoles/PCs.
• Experience of someone IT literate, with a tech-savvy mind, or coming from a Customer Service, Technical IT /PC support background is advantageous, although we provide excellent training and on-going support.
• Our Advocates must be able to multitask, be comfortable taking multiple chats, emails and calls per hour, ensuring an amazing-accurate service is provided 100% of the time.
• All candidates should possess a desire to help, support and provide the best customer experience possible.

PC requirements:

• An internet speed minimum of 10 Mb/s download and 1.7 Mb/s upload internationally.
• A minimum of 4 GB RAM memory.
• Your computer should run at least a 64-bit version of Windows 10 or newer or a recently released version of macOS.
• An i5 processor (2,4 GHz or faster), or better/ similar, max. 3 years old.
• A screen with at least a 1080p Full HD display. External monitors are acceptable.
• A (smart)phone usable for two-factor authentication that runs at least:
• Android 9 or newer.
• Apple iOS 15 or newer.
• Your own Webcam, Headset and Laptop/PC.
• Your own separate and private working area with a comfortable table and chair.

Applicants Requirements:

• Candidates living in Poland must have the Right To Work (Citizenship, valid working VISA or permit) and will usually be offered a PTW Employee Employment Contract.
• All candidates must adhere to confidentiality and security protocols, at all times.
• All candidates will be required to pass an online language and skills test, including a final competency based live interview.
• All applications should submit their CV in English.

Training

• All candidates whether full or part time will complete a mandatory online paid familiarisation course to ensure you have the necessary skills and knowledge to do your role, running Monday to Friday 0900-1730 UK. Thereafter you will work on your given shift pattern and have access to continued support. All working hours are UK based.

• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world.
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative team-work with people from all around the world, different nationalities, and languages.
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing programme. We empower our people and offer regular progression opportunities to ensure our employees flourish.
• Remote/Homeworking with flexible working schedules, a fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.
• Learn as you work and be part of something real that changes the face of gaming - forever
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.

Who we are

PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

Welcome to PTW!

See more jobs at Pole To Openings

Apply for this job

Title: Player Support Advocate

Location:Remote | Work From Home

Familiarisation/Training:Fully Paid

Candidates with a strong passion for games, customer service, technical support, languages, linguistics, translation, localization, Player Support, QA, LQA, or those wanting to gain entry into a fascinating and growing industry, are invited to apply!

As one of our Player Support Advocates, you will be an ambassador for our brand and your role will be to provide world-class support to gamers and loyal customers. You should be passionate about customer service, confidently calm, technically minded, and have a pro-active and positive "can do" attitude. Whilst working with a global operation across multiple languages, your goal will be to make the customer journey seamless and positive. You are provided with full training and ongoing support with the opportunity to progress through levels to become either a Tier 2 Advocate, Language Specialist, Coach, Team Manager, Subject Matter Expert, or even a Game Master! You would be communicating in the language you are applying for, and English.

What you’ll be doing:

• Ensuring customers' queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care, and professionalism.
• Ensuring queries are responded to within our agreed response times and that all customer communications are dealt with to provide solutions as a priority whilst protecting confidentiality.
• Resolving all technical issues raised by customers, particularly via live chat, by carrying out fault finding analysis and offering appropriate solutions that resolve the customers issue. Although the majority of the role is based on non-voice communications, you will be trained and expected to communicate with customers via telephone (call backs for example).
• You will communicate effectively while working within a dynamic team structure with individual and shared team objectives, as it is your responsibility as a team member to ensure the best customer care experience is given to all customers.
• Maintaining a world class, dedicated service, focused on exceptional responses and excellent, outstanding quality.
• Working with your colleagues across the wider global customer community to identify any trends in any customer queries.
• Although you may be working anywhere in the World, all candidates will generally work UK hours and shift patterns.

What we’re looking for:

• Fluency in the language you are applying for & English, particularly reading & writing.
• Excellent attention to detail, strong communication skills, and knowledge of Computers.
• Self-motivated, a proactive attitude with the ability to work productively and collaboratively within a multilingual team.
• A logical, methodical approach with good analytical and problem-solving skills.
• Excellent observation and attention to detail skills with patience, perseverance, and good concentration.
• Experience in playing consoles and or PC gaming advantageous.
• Be comfortable discussing technical faults/issues relating to game consoles/PCs.
• Experience of someone IT literate, with a tech-savvy mind, or coming from a Customer Service, Technical IT /PC support background is advantageous, although we provide excellent training and on-going support.
• Our Advocates must be able to multitask, be comfortable taking multiple chats, emails and calls per hour, ensuring an amazing-accurate service is provided 100% of the time.
• All candidates should possess a desire to help, support and provide the best customer experience possible.
• We are building our talent pool for this language and will communicate start dates when roles become available.

PC requirements:

• An internet speed minimum of 10 Mb/s download and 1.7 Mb/s upload internationally.
• A minimum of 4 GB RAM memory.
• Your computer should run at least a 64-bit version of Windows 10 or newer or a recently released version of macOS.
• An i5 processor (2,4 GHz or faster), or better/ similar, max. 3 years old.
• A screen with at least a 1080p Full HD display. External monitors are acceptable.
• A (smart)phone usable for two-factor authentication that runs at least:
• Android 9 or newer.
• Apple iOS 15 or newer.
• Your own Webcam, Headset and Laptop/PC.
• Your own separate and private working area with comfortable table and chair.

Applicants Requirements:

• Candidates living in Poland must have right to work (Citizenship, valid working VISA or permit) and will usually be offered a PTW Employee Employment Contract.
• All candidates must adhere to confidentiality and security protocols, at all times.
• All candidates will be required to pass an online language and skills test, including a final competency based live interview.
• All applications should submit their CV in English.

Training

• All candidates whether full or part time will complete a mandatory online paid familiarisation course to ensure you have the necessary skills and knowledge to do your role, running Monday to Friday 0900-1730 UK. Thereafter you will work on your given shift pattern and have access to continued support. All working hours are UK based.

What we offer:

• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world.
  
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative team-work with people from all around the world, different nationalities, and languages.
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing programme. We empower our people and offer regular progression opportunities to ensure our employees flourish.
• Remote/Homeworking with flexible working schedules, a fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.
• Learn as you work and be part of something real that changes the face of gaming - forever
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.

Who we are:

PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

Welcome to PTW!

See more jobs at Pole To Openings

Apply for this job

Title: Player Support Advocate

Location:Remote | Work From Home

Familiarisation/Training:Fully Paid

Candidates with a strong passion for games, customer service, technical support, languages, linguistics, translation, localization, Player Support, QA, LQA, or those wanting to gain entry into a fascinating and growing industry, are invited to apply!

As one of our Player Support Advocates, you will be an ambassador for our brand and your role will be to provide world-class support to gamers and loyal customers. You should be passionate about customer service, confidently calm, technically minded, and have a pro-active and positive "can do" attitude. Whilst working with a global operation across multiple languages, your goal will be to make the customer journey seamless and positive. You are provided with full training and ongoing support with the opportunity to progress through levels to become either a Tier 2 Advocate, Language Specialist, Coach, Team Manager, Subject Matter Expert, or even a Game Master! You would be communicating in the language you are applying for, and English.

What you’ll be doing:

• Ensuring customers' queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care, and professionalism.
• Ensuring queries are responded to within our agreed response times and that all customer communications are dealt with to provide solutions as a priority whilst protecting confidentiality.
• Resolving all technical issues raised by customers, particularly via live chat, by carrying out fault finding analysis and offering appropriate solutions that resolve the customers issue. Although the majority of the role is based on non-voice communications, you will be trained and expected to communicate with customers via telephone (call backs for example).
• You will communicate effectively while working within a dynamic team structure with individual and shared team objectives, as it is your responsibility as a team member to ensure the best customer care experience is given to all customers.
• Maintaining a world class, dedicated service, focused on exceptional responses and excellent, outstanding quality.
• Working with your colleagues across the wider global customer community to identify any trends in any customer queries.
• Although you may be working anywhere in the World, all candidates will generally work UK hours and shift patterns.

What we’re looking for:

• Fluency in the language you are applying for & English, particularly reading & writing.
• Excellent attention to detail, strong communication skills, and knowledge of Computers.
• Self-motivated, a proactive attitude with the ability to work productively and collaboratively within a multilingual team.
• A logical, methodical approach with good analytical and problem-solving skills.
• Excellent observation and attention to detail skills with patience, perseverance, and good concentration.
• Experience in playing consoles and or PC gaming advantageous.
• Be comfortable discussing technical faults/issues relating to game consoles/PCs.
• Experience of someone IT literate, with a tech-savvy mind, or coming from a Customer Service, Technical IT /PC support background is advantageous, although we provide excellent training and on-going support.
• Our Advocates must be able to multitask, be comfortable taking multiple chats, emails and calls per hour, ensuring an amazing-accurate service is provided 100% of the time.
• All candidates should possess a desire to help, support and provide the best customer experience possible.
• We are building our talent pool for this language and will communicate start dates when roles become available.

PC requirements:

• An internet speed minimum of 10 Mb/s download and 1.7 Mb/s upload internationally.
• A minimum of 4 GB RAM memory.
• Your computer should run at least a 64-bit version of Windows 10 or newer or a recently released version of macOS.
• An i5 processor (2,4 GHz or faster), or better/ similar, max. 3 years old.
• A screen with at least a 1080p Full HD display. External monitors are acceptable.
• A (smart)phone usable for two-factor authentication that runs at least:
• Android 9 or newer.
• Apple iOS 15 or newer.
• Your own Webcam, Headset and Laptop/PC.
• Your own separate and private working area with comfortable table and chair.

Applicants Requirements:

• Candidates living in Poland must have right to work (Citizenship, valid working VISA or permit) and will usually be offered a PTW Employee Employment Contract.
• All candidates must adhere to confidentiality and security protocols, at all times.
• All candidates will be required to pass an online language and skills test, including a final competency based live interview.
• All applications should submit their CV in English.

Training

• All candidates whether full or part time will complete a mandatory online paid familiarisation course to ensure you have the necessary skills and knowledge to do your role, running Monday to Friday 0900-1730 UK. Thereafter you will work on your given shift pattern and have access to continued support. All working hours are UK based.

What we offer:

• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world.
  
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative team-work with people from all around the world, different nationalities, and languages.
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing programme. We empower our people and offer regular progression opportunities to ensure our employees flourish.
• Remote/Homeworking with flexible working schedules, a fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.
• Learn as you work and be part of something real that changes the face of gaming - forever
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.

Who we are:

PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

Welcome to PTW!

See more jobs at Pole To Openings

Apply for this job

Title: Player Support Advocate

Location:Remote | Work From Home

Familiarisation/Training:Fully Paid

Candidates with a strong passion for games, customer service, technical support, languages, linguistics, translation, localization, Player Support, QA, LQA, or those wanting to gain entry into a fascinating and growing industry, are invited to apply!

As one of our Player Support Advocates, you will be an ambassador for our brand and your role will be to provide world-class support to gamers and loyal customers. You should be passionate about customer service, confidently calm, technically minded, and have a pro-active and positive "can do" attitude. Whilst working with a global operation across multiple languages, your goal will be to make the customer journey seamless and positive. You are provided with full training and ongoing support with the opportunity to progress through levels to become either a Tier 2 Advocate, Language Specialist, Coach, Team Manager, Subject Matter Expert, or even a Game Master! You would be communicating in the language you are applying for, and English.

What you’ll be doing:

• Ensuring customers' queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care, and professionalism.
• Ensuring queries are responded to within our agreed response times and that all customer communications are dealt with to provide solutions as a priority whilst protecting confidentiality.
• Resolving all technical issues raised by customers, particularly via live chat, by carrying out fault finding analysis and offering appropriate solutions that resolve the customers issue. Although the majority of the role is based on non-voice communications, you will be trained and expected to communicate with customers via telephone (call backs for example).
• You will communicate effectively while working within a dynamic team structure with individual and shared team objectives, as it is your responsibility as a team member to ensure the best customer care experience is given to all customers.
• Maintaining a world class, dedicated service, focused on exceptional responses and excellent, outstanding quality.
• Working with your colleagues across the wider global customer community to identify any trends in any customer queries.
• Although you may be working anywhere in the World, all candidates will generally work UK hours and shift patterns.

What we’re looking for:

• Fluency in the language you are applying for & English, particularly reading & writing.
• Excellent attention to detail, strong communication skills, and knowledge of Computers.
• Self-motivated, a proactive attitude with the ability to work productively and collaboratively within a multilingual team.
• A logical, methodical approach with good analytical and problem-solving skills.
• Excellent observation and attention to detail skills with patience, perseverance, and good concentration.
• Experience in playing consoles and or PC gaming advantageous.
• Be comfortable discussing technical faults/issues relating to game consoles/PCs.
• Experience of someone IT literate, with a tech-savvy mind, or coming from a Customer Service, Technical IT /PC support background is advantageous, although we provide excellent training and on-going support.
• Our Advocates must be able to multitask, be comfortable taking multiple chats, emails and calls per hour, ensuring an amazing-accurate service is provided 100% of the time.
• All candidates should possess a desire to help, support and provide the best customer experience possible.
• We are building our talent pool for this language and will communicate start dates when roles become available.

PC requirements:

• An internet speed minimum of 10 Mb/s download and 1.7 Mb/s upload internationally.
• A minimum of 4 GB RAM memory.
• Your computer should run at least a 64-bit version of Windows 10 or newer or a recently released version of macOS.
• An i5 processor (2,4 GHz or faster), or better/ similar, max. 3 years old.
• A screen with at least a 1080p Full HD display. External monitors are acceptable.
• A (smart)phone usable for two-factor authentication that runs at least:
• Android 9 or newer.
• Apple iOS 15 or newer.
• Your own Webcam, Headset and Laptop/PC.
• Your own separate and private working area with comfortable table and chair.

Applicants Requirements:

• Candidates living in Poland must have right to work (Citizenship, valid working VISA or permit) and will usually be offered a PTW Employee Employment Contract.
• All candidates must adhere to confidentiality and security protocols, at all times.
• All candidates will be required to pass an online language and skills test, including a final competency based live interview.
• All applications should submit their CV in English.

Training

• All candidates whether full or part time will complete a mandatory online paid familiarisation course to ensure you have the necessary skills and knowledge to do your role, running Monday to Friday 0900-1730 UK. Thereafter you will work on your given shift pattern and have access to continued support. All working hours are UK based.

What we offer:

• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world.
  
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative team-work with people from all around the world, different nationalities, and languages.
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing programme. We empower our people and offer regular progression opportunities to ensure our employees flourish.
• Remote/Homeworking with flexible working schedules, a fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.
• Learn as you work and be part of something real that changes the face of gaming - forever
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.

Who we are:

PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

Welcome to PTW!

See more jobs at Pole To Openings

Apply for this job

Title: Player Support Advocate

Location: Remote | Work from Home

Familiarisation/Training: Fully Paid

Candidates with a strong passion for games, customer service, technical support, languages, linguistics, translation, localization, Player Support, QA, LQA, or those wanting to gain entry into a fascinating and growing industry, are invited to apply!

As one of our Player Support Advocates, you will be an ambassador for our brand and your role will be to provide world-class support to gamers and loyal customers. You should be passionate about customer service, confidently calm, technically minded, and have a pro-active and positive "can do" attitude. Whilst working with a global operation across multiple languages, your goal will be to make the customer journey seamless and positive. You are provided with full training and ongoing support with the opportunity to progress through levels to become either a Tier 2 Advocate, Language Specialist, Coach, Team Manager, Subject Matter Expert, or even a Game Master! You would be communicating in the language you are applying for, and English.

What you’ll be doing:

• Ensuring customers' queries are answered with the aim of a first-time resolution and ensuring that all responses are provided with excellent attention to detail, care, and professionalism.
• Ensuring queries are responded to within our agreed response times and that all customer communications are dealt with to provide solutions as a priority whilst protecting confidentiality.
• Resolving all technical issues raised by customers, particularly via live chat, by carrying out fault finding analysis and offering appropriate solutions that resolve the customers issue. Although the majority of the role is based on non-voice communications, you will be trained and expected to communicate with customers via telephone (call backs for example).
• You will communicate effectively while working within a dynamic team structure with individual and shared team objectives, as it is your responsibility as a team member to ensure the best customer care experience is given to all customers.
• Maintaining a world class, dedicated service, focused on exceptional responses and excellent, outstanding quality.
• Working with your colleagues across the wider global customer community to identify any trends in any customer queries.
• Although you may be working anywhere in the World, all candidates will generally work UK hours and shift patterns.

What we’re looking for:

• Fluency in the language you are applying for & English, particularly reading & writing.
• Excellent attention to detail, strong communication skills, and knowledge of Computers.
• Self-motivated, a proactive attitude with the ability to work productively and collaboratively within a multilingual team.
• A logical, methodical approach with good analytical and problem-solving skills.
• Excellent observation and attention to detail skills with patience, perseverance, and good concentration.
• Experience in playing consoles and or PC gaming advantageous.
• Be comfortable discussing technical faults/issues relating to game consoles/PCs.
• Experience of someone IT literate, with a tech-savvy mind, or coming from a Customer Service, Technical IT /PC support background is advantageous, although we provide excellent training and on-going support.
• Our Advocates must be able to multitask, be comfortable taking multiple chats, emails and calls per hour, ensuring an amazing-accurate service is provided 100% of the time.
• All candidates should possess a desire to help, support and provide the best customer experience possible.

PC requirements:

• An internet speed minimum of 10 Mb/s download and 1.7 Mb/s upload internationally.
• A minimum of 4 GB RAM memory.
• Your computer should run at least a 64-bit version of Windows 10 or newer or a recently released version of macOS.
• An i5 processor (2,4 GHz or faster), or better/ similar, max. 3 years old.
• A screen with at least a 1080p Full HD display. External monitors are acceptable.
• A (smart)phone usable for two-factor authentication that runs at least:
• Android 9 or newer.
• Apple iOS 15 or newer.
• Your own Webcam, Headset and Laptop/PC.
• Your own separate and private working area with a comfortable table and chair.

Applicants Requirements:

• Candidates living in Poland must have the Right To Work (Citizenship, valid working VISA or permit) and will usually be offered a PTW Employee Employment Contract.
• All candidates must adhere to confidentiality and security protocols, at all times.
• All candidates will be required to pass an online language and skills test, including a final competency based live interview.
• All applications should submit their CV in English.

Training

• All candidates whether full or part time will complete a mandatory online paid familiarisation course to ensure you have the necessary skills and knowledge to do your role, running Monday to Friday 0900-1730 UK. Thereafter you will work on your given shift pattern and have access to continued support. All working hours are UK based.

• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world.
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative team-work with people from all around the world, different nationalities, and languages.
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing programme. We empower our people and offer regular progression opportunities to ensure our employees flourish.
• Remote/Homeworking with flexible working schedules, a fun environment, and a relaxing culture, including the opportunity to work with the leading technology and creative minds in the world.
• Learn as you work and be part of something real that changes the face of gaming - forever
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities.

Who we are

PTW is a boutique games services company that provides custom solutions worldwide. We believe in accelerating innovation across the globe. We started more than 25 years ago and since then, have grown exponentially year-on-year to who we are today. Our history is in gaming, and we are still gamers at heart. In our time within the games industry, we have worked on over 1,500 titles across all genres and all platforms.

We have grown rapidly over the past few years and now have 16 sites spanning the globe. The PTW umbrella of companies includes SIDE, 1518, OR Esports, and Entalize. SIDE works at the cutting edge of interactive media as a provider of audio services for the global entertainment market. 1518 is known industry wide for world-class art and is also our in-house game and product development studio.

Basically, anywhere in the world, any platform, any genre, we can help come up with a custom solution to make games run better, get to market faster, and enhance the lives of more players.

In summary, we connect and bring fun to the world.

Welcome to PTW!

See more jobs at Pole To Openings

Apply for this job

Position: Contract Generalist Programmer - Unreal Engine

Location:Flexible (Remote)

About Us: At Ghostpunch Games, part of the PTW family, we thrive on creativity and collaboration, crafting immersive gaming experiences that captivate players around the globe. We are a vibrant community of innovators, and we’re looking for a passionate Contract Generalist Programmer who shares our enthusiasm for game development!

Your Role: As a Contract Generalist Programmer specializing in Unreal Engine, you will be an integral part of our dynamic team. You’ll work closely with designers and artists to bring brilliant ideas to life, pushing the boundaries of what’s possible in gaming!

What You Will Do:

• Work collaboratively to design, develop, and implement engaging gameplay mechanics.
• Debug and optimize code for performance across platforms.
• Contribute to the technical planning and design of game systems.
• Participate in team discussions to brainstorm and refine project direction.
• Deliver high-quality code that meets the project requirements and timelines.

Your Skills and Experience:

• Strong professional experience withC++ and professional experience withUnreal Engine.
• At least 5 years of experience in game development, with a focus on gameplay programming.
• Must have shipped at least 1 title with a professional studio
• A solid understanding of game design principles and practices.
• Ability to collaborate effectively with cross-disciplinary teams.
• Strong problem-solving skills and a proactive attitude.
• Experience with VR or AR development is a plus!

This is an independent contracting position

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SENT RESUME MUST BE IN ENGLISH.

• Translate from French (FR) to Brazilian Portuguese (PTBR).
• Identify and correct spelling, grammar, punctuation and other linguistic errors.
• Record details of errors/problems found and provide suggestions for improvement.
• Ensure accuracy of translation within context, as well as consistency of terminology and images.
• Search for missing/erased content and ensure proper calendar display format.

-----

• Traduire du français (FR) au portugais brésilien (PTBR).
• Identifier et corriger les erreurs d'orthographe, de grammaire, de ponctuation et autres erreurs linguistiques.
• Consigner les détails des erreurs/problèmes constatés et faire des suggestions d'amélioration.
• Veiller à l'exactitude de la traduction dans le contexte, ainsi qu'à la cohérence de la terminologie et des images.
• Rechercher le contenu manquant/effacé et veiller à ce que le format d'affichage du calendrier soit correct.

• Maîtrise du portugais brésilien, du français et bonne compréhension de l'anglais.

• Contract to work from home.

-----

• Maîtrise du français et portugais brésilien de l'anglais.
• Contrat de travail à domicile.

• Dynamic, multicultural and fun environment.
• You will be working for the world's leading provider of videogame services.
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
• We care about the wellbeing of our employees and have a dedicated employee wellbeing program.
• We empower our people and offer regular progression opportunities to ensure our employees flourish.

PTW a leading games services company with over 40 studios in 12 countries worldwide. Our range of services includes art and audio production, game development, quality assurance, player support, community management, localization, localization QA, voice production, and data collection.

We’re part of a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer’s experience as perfect as possible. For over 25 years, PTW has been providing industry-leading services to every part of the globe. From our humble beginnings as a single office in Japan in 1994, we’ve become a global force with offices in 4 continents. The PTW family of brands includes PTW International, 1518 Studios, SIDE, entalize and OR Esports. Visit our websites for more info.

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This position demands fluent english.

Essa vaga requer inglês fluente.

We are seeking an experienced Senior Android Engineer to join our team. The ideal candidate is passionate about mobile development, has a strong understanding of Android app development concepts and best practices and is oriented to ensure the quality of the products we built.

• Higher degree in Computer Science or similar;
• Minimum 5 years of experience in iOS development;
• Expert in consumer app development using Android SDK up to API level 34 and Jetpack libraries.
• Knowledge and hands-on experience with Kotlin and Coroutines.
• Good understanding of data structures and basic algorithms.
• Hands-on experience with Firebase services.
• Experience with databases and ORMs (Room, SQLite, Realm or similar)
• You know when and how to use dependency injection.
• Good knowledge of OOP, design patterns, architectural patterns (MV*, Clean architecture).
• Awareness of “Material Design” principles and components.
• Strong experience with REST technology is required.
• Ability to write testable code and tests (unit, integrational).
• Excellent trouble-shooting skill.
• Teamwork. This position requires a close working relationship with the extended Arlo team, including engineering, operations, customer support and program management.
• Good communication skills, both written and verbal.

Good to have:

• Excellent trouble-shooting skill, especially with multi-threaded and performance-oriented applications
• Experience with reactive architecture RxSwift, RxCocoa.
• Experience with XCTest Framework and UI Testing
• Ability to work well with tight schedules and rapid development cycles
• Experienced with audio/video real time communication and streaming video protocols (RTSP/RTP/HLS)
• Experienced with SIP, H265/264 Codec, FFMPEG, WEBRTC.

• Competitive remuneration.
• Health insurance.
• Life Insurance.
• Private pension,
• Transportation allowance.
• Meal ticket.
• Dynamic, multicultural and fun environment.
• You will be working at the world's leading provider of game services.
• Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
• Dedicated employee wellbeing program.
• Career growth opportunities.

PTW a leading games services company with over 40 studios in 12 countries worldwide. Our range of services includes art and audio production, game development, quality assurance, player support, community management, localization, localization QA, voice production, and data collection.

We’re part of a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer’s experience as perfect as possible. For over 25 years, PTW has been providing industry-leading services to every part of the globe. From our humble beginnings as a single office in Japan in 1994, we’ve become a global force with offices in 4 continents. The PTW family of brands includes PTW International, 1518 Studios, SIDE, entalize and OR Esports. Visit our websites for more info.

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Apply for this job

This position demands fluent english.

Essa vaga requer inglês fluente.

We are seeking an experienced Angular Developer to join our team as Senior FrontEnd Engineer. The perfect candidate is enthusiastic about designing, developing, and maintaining high-performance web applications. You will work closely with cross-functional teams to deliver scalable and robust solutions that meet our clients’ needs.

• Higher degree in Computer Science or similar;
• Minimum 5 years of experience in Web development with Angular;
• Proven experience as a FrontEnd Developer with a focus on Angular.
• Strong proficiency in JavaScript, TypeScript, HTML, and CSS.
• Experience with RESTful APIs and asynchronous request handling.
• Familiarity with version control systems (e.g., Git).
• Knowledge of modern front-end build pipelines and tools.
• Understanding of responsive design principles.
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.
• Ability to work in a fast-paced and collaborative environment.
• Experience with Agile methodologies.

• Competitive remuneration.
• Health insurance.
• Life Insurance.
• Private pension,
• Transportation allowance.
• Meal ticket.
• Dynamic, multicultural and fun environment.
• You will be working at the world's leading provider of game services.
• Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
• Dedicated employee wellbeing program.
• Career growth opportunities.

PTW a leading games services company with over 40 studios in 12 countries worldwide. Our range of services includes art and audio production, game development, quality assurance, player support, community management, localization, localization QA, voice production, and data collection.

We’re part of a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer’s experience as perfect as possible. For over 25 years, PTW has been providing industry-leading services to every part of the globe. From our humble beginnings as a single office in Japan in 1994, we’ve become a global force with offices in 4 continents. The PTW family of brands includes PTW International, Ghostpunch, 1518 Studios, SIDE, HIKE and OR Esports. Visit our websites for more info.

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Role: Chief Financial Officer

Location: Medford, Oregon

Contract: Full-time, Permanent

Reporting Line: CEO

PTW is seeking a veteran Chief Financial Officer (CFO) to join our executive team. The CFO will play a pivotal role in shaping the financial strategy of PTW, driving growth initiatives, day-to-day consolidation of the company’s finances, global compliance, and ensuring the financial stability of the organization as a whole. The ideal candidate for this position will have a proven track record of end-to-end financial management of an international company with complex financial operations, the ability to build a world-class team across cultural barriers, and help us along our path to an Initial Public Offering in the United States.

Responsibilities:

• Financial Strategy: Develop and implement a comprehensive financial strategy for the company, aligned with PTW's overall objectives and growth plans.
• Financial Planning and Analysis: Oversee budgeting, forecasting, and the financial analysis processes to support executive decision-making and resource allocation.
• Risk Management: Identify and mitigate financial risks, ensuring compliance with regulatory requirements and best practices in every country we are incorporated.
• International Finance: Manage financial operations across international markets, including currency exchange, taxation, and regulatory compliance.
• Team Leadership: Provide strong leadership to the finance team, fostering a culture of collaboration, accountability, and continuous improvement.
• IPO Readiness: Lead all financial aspects of IPO preparation, including financial planning, regulatory compliance, and working with external partners to bring the project to fruition.
• Investor Relations: Partnering with our Corporate Affairs team, this candidate will be responsible for building and maintaining relationships with investors, analysts, and other stakeholders, providing transparency and clarity on financial performance.

• Bachelor's degree in Finance, Accounting, or related field; MBA or CPA preferred.
• Proven experience as a CFO or senior financial executive, with a minimum of 10 years of relevant experience.
• Successful track record of leading companies through IPOs and managing public company finances.
• Extensive knowledge of financial regulations, reporting standards, and best practices.
• Strong analytical and strategic thinking skills, with the ability to translate financial data into actionable insights.
• Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels.
• Experience in the gaming industry or related sectors is a plus.
• Proficiency with financial software and modelling tools and data analytics platforms
• International travel will be required for this position  

What’s in it for you?

• Competitive salary with annual bonus based on company performance
• 401K with company contribution
• Group insurance benefits coverage
• Paid personal and sick leave
• Flexible & hybrid work model
• Employee assistance program for you and your family
• Company provided gaming laptop and phone
• Fun, diverse, inclusive and collaborative work environment

Who we are:

PTW is an enterprise games services company, providing technical and creative services to many of the largest developers and studios around the world. Founded in Japan in 1994, PTW has grown to become a global force in the gaming industry, with over 40 studios in 16 countries across North America, Europe, South America, and Asia. Our industry-leading services include art production, game development quality assurance, player support, community management, localization, localization QA, audio production, and data collection. The PTW family of brands includes SIDE, 1518 Studios, Ghostpunch, Delfi Sound, and OR Esports. For more information, visit www.ptw.com

Anywhere in the world, on any platform, for any genre, we can help you find a solution to make your game better, get to market faster, and enhance the lives of more people around the world. We bring your story to life.

Welcome to PTW.

https://www.ptw.com/

https://sideglobal.com/

https://1518studios.com/

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This position demands fluent english.

Essa vaga requer inglês fluente.

We are seeking an experienced Senior iOS Engineer to join our team. The ideal candidate is passionate about mobile development, has a strong understanding of iOS app development concepts and best practices and is oriented to ensure the quality of the products we built.

• Higher degree in Computer Science or similar;
• Minimum 5 years of experience in iOS development;
• Experience developing multi-threaded, asynchronous code;
• Strong Object-Oriented programming and design skills;
• Familiarity with SOLID Design Principles;
• Strong experience in building native mobile (iOS) applications with an emphasis on performance and robustness;
• Knowledge of design patterns such as MVC and MVVM;
• Good communication skills, both written and verbal;
• Knowledge of Apple’s design principals and application interface guidelines;
• Familiar with version control, issue tracking, continuous integration environment (JIRA/Confluence/Jenkins);
• Familiarity with RESTful APIs to connect iOS applications to back- end service;
• Experience in Agile methodologies.

Good to have:

• Excellent trouble-shooting skill, especially with multi-threaded and performance-oriented applications
• Experience with reactive architecture RxSwift, RxCocoa.
• Experience with XCTest Framework and UI Testing
• Ability to work well with tight schedules and rapid development cycles
• Experienced with audio/video real time communication and streaming video protocols (RTSP/RTP/HLS)
• Experienced with SIP, H265/264 Codec, FFMPEG, WEBRTC.

• Competitive remuneration.
• Health insurance.
• Life Insurance.
• Private pension,
• Transportation allowance.
• Meal ticket.
• Dynamic, multicultural and fun environment.
• You will be working at the world's leading provider of game services.
• Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.
• Dedicated employee wellbeing program.
• Career growth opportunities.

PTW a leading games services company with over 40 studios in 12 countries worldwide. Our range of services includes art and audio production, game development, quality assurance, player support, community management, localization, localization QA, voice production, and data collection.

We’re part of a global team of passionate, hard-working, ambitious gamers, whose goal is always to make every gamer’s experience as perfect as possible. For over 25 years, PTW has been providing industry-leading services to every part of the globe. From our humble beginnings as a single office in Japan in 1994, we’ve become a global force with offices in 4 continents. The PTW family of brands includes PTW International, 1518 Studios, SIDE, entalize and OR Esports. Visit our websites for more info.

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About the company 

PTW is a boutique games services company powered by a global team of passionate, hard-working, and ambitious gamers. For nearly three decades, PTW has expanded rapidly, now boasting 40 sites in 12 countries. Our family of companies, including SIDE, 1518, OR Esports, and Entalize, enables us to offer a comprehensive range of services from dialogue production and localization to art services and esports management.  

We have been dedicated to perfecting the gaming experience for players worldwide, recognizing them as integral members of our community. Our commitment to providing industry-leading solutions has allowed us to work on over 1,500 titles across all genres and platforms, solidifying our reputation in the games industry. 

We believe that great work is achieved by teams who love what they do. By leveraging the strength, creativity, and passion of our global workforce, we approach every solution with an all-minds-on-deck strategy - an approach that ensures that we consistently deliver innovative and effective solutions to our clients, helping them accelerate innovation across the globe. 

We connect and bring fun to the world! 

About the role 

As Localization QA Game Tester, you will work within our Localization Quality Assurance team and be the very first person to see the localized game in its entirety – translated text, images and the rest of the user interface collectively. You’ll get to experience the project in the way it will be consumed by the end users. You will work in a multilingual project team ensuring that the game is free from grammatical errors, cultural inconsistencies and ultimately ensuring that the game is accurately localized into the target language. 

Key Responsibilities: 

• Collaborate with a global project team. 
• Identify and correct spelling, grammar, punctuation, and other language errors. 
• Ensure adherence to console manufacturer guidelines. 
• Log details of errors and issues, providing improvement suggestions. 
• Ensure accurate translation within context and maintain consistency in terminology and imagery. 
• Identify missing or incorrect content and ensure proper display/format of dates, calendars, and characters. 
• Write reports on errors and bugs found and perform ad hoc translation. 
• Oversee the quality of your work, collaborate with the team, and contribute to the overall success of projects. 

Our Localization QA team performs language checks on a range of yet-to-be-released games for a variety of platforms including PC, Xbox One, PS5, Wii, PS Vita, DS, Switch, VR and various mobile and tablet devices. As LQA Game Tester, you would be working on top gaming titles for some of the world's leading publishers. 

Requirements 

• Fluency in Slovak and English.
• No experience required. We'll provide you the training and support you needed to perform the testing.
• Strong cultural understanding of the language you are applying for. 
• Computer literacy – particularly with Excel. 
• Robust Internet research skills. 
• Excellent attention to detail. 
• Previous experience with using different software, applications, and websites. 
• Ability to communicate clearly and concisely and collaborate within project teams. 
• You must be able to provide evidence of your right to work in Portugal. If you are located outside Portugal, a freelance contract will be applied.

What we offer: 

• €7.95 per hour
• Work equipment provided by PTW (to be shipped to Freelancer's home address).
• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world. 
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages. 
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing program. We empower our people and offer regular progression opportunities to ensure our employees flourish. 
• Learn as you work and be part of something real that changes the face of gaming - forever. 
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities. 

Working Condition:

• Remote
• Project-based
• Work flexibly between 8:00 to 17:00 Portugal Time, Mondays through Fridays
• Work at least 4 hours a day (if there's a project)

We are also open to offering full-time position to multilingual candidates (Slovak and other languages). This role requires onsite work at our studio in Braga, Portugal and you must have the right to work in Portugal.

We are also regularly recruiting the following languages: Arabic, Burmese, Bulgarian, Brazilian Portuguese, Chinese (Traditional), Chinese (Simplified), Croatian, Czech, Danish, Dutch, English (Australian), English (UK), English (US), Finnish, French (EU), French (Canadian), German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Luxembourgish, Malay, Norwegian, Polish, Portuguese (EU), Portuguese (Brazilian), Romanian, Spanish (Latin), Spanish (EU), Russian, Swedish, Tagalog, Thai, Turkish, Ukrainian and Vietnamese for current and future ad-hoc Quality Assurance, Localization, Localization, QA, and Player Support global Operations. 

ALL APPLICATION MUST BE SENT IN ENGLISH

For more career opportunities, visit our career page: https://www.ptw.com/careers 

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Apply for this job

About the company 

PTW is a boutique games services company powered by a global team of passionate, hard-working, and ambitious gamers. For nearly three decades, PTW has expanded rapidly, now boasting 40 sites in 12 countries. Our family of companies, including SIDE, 1518, OR Esports, and Entalize, enables us to offer a comprehensive range of services from dialogue production and localization to art services and esports management.  

We have been dedicated to perfecting the gaming experience for players worldwide, recognizing them as integral members of our community. Our commitment to providing industry-leading solutions has allowed us to work on over 1,500 titles across all genres and platforms, solidifying our reputation in the games industry. 

We believe that great work is achieved by teams who love what they do. By leveraging the strength, creativity, and passion of our global workforce, we approach every solution with an all-minds-on-deck strategy - an approach that ensures that we consistently deliver innovative and effective solutions to our clients, helping them accelerate innovation across the globe. 

We connect and bring fun to the world! 

About the role 

As Localization QA Game Tester, you will work within our Localization Quality Assurance team and be the very first person to see the localized game in its entirety – translated text, images and the rest of the user interface collectively. You’ll get to experience the project in the way it will be consumed by the end users. You will work in a multilingual project team ensuring that the game is free from grammatical errors, cultural inconsistencies and ultimately ensuring that the game is accurately localized into the target language. 

Key Responsibilities: 

• Collaborate with a global project team. 
• Identify and correct spelling, grammar, punctuation, and other language errors. 
• Ensure adherence to console manufacturer guidelines. 
• Log details of errors and issues, providing improvement suggestions. 
• Ensure accurate translation within context and maintain consistency in terminology and imagery. 
• Identify missing or incorrect content and ensure proper display/format of dates, calendars, and characters. 
• Write reports on errors and bugs found and perform ad hoc translation. 
• Oversee the quality of your work, collaborate with the team, and contribute to the overall success of projects. 

Our Localization QA team performs language checks on a range of yet-to-be-released games for a variety of platforms including PC, Xbox One, PS5, Wii, PS Vita, DS, Switch, VR and various mobile and tablet devices. As LQA Game Tester, you would be working on top gaming titles for some of the world's leading publishers. 

Requirements 

• Fluency in Hebrew and English.
• No experience required. We'll provide you the training and support you needed to perform the testing.
• Strong cultural understanding of the language you are applying for. 
• Computer literacy – particularly with Excel. 
• Robust Internet research skills. 
• Excellent attention to detail. 
• Previous experience with using different software, applications, and websites. 
• Ability to communicate clearly and concisely and collaborate within project teams. 
• You must be able to provide evidence of your right to work in Portugal. If you are located outside Portugal, a freelance contract will be applied.

What we offer: 

• €7.95 per hour
• Work equipment provided by PTW (to be shipped to Freelancer's home address).
• You will be working for the pre-eminent global provider of specialist services to the games industry and provided with full training and the opportunity to work on some of the biggest game clients, titles, projects, and tech in the world. 
• Attractive remuneration, holidays, regular team competitions with great prizes; and inclusion into an extensive social calendar. Our environments thrive with collaborative teamwork with people from all around the world, different nationalities, and languages. 
• A supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability. We care about the wellbeing of our employees and have a dedicated employee wellbeing program. We empower our people and offer regular progression opportunities to ensure our employees flourish. 
• Learn as you work and be part of something real that changes the face of gaming - forever. 
• Working with a global multi-lingual workforce with superb training and promotion and progression opportunities. 

Working Condition:

• Remote
• Project-based
• Work flexibly between 8:00 to 17:00 Portugal Time, Mondays through Fridays
• Work at least 4 hours a day (if there's a project)

We are also open to offering full-time position to multilingual candidates (Hebrew and other languages). This role requires onsite work at our studio in Braga, Portugal and you must have the right to work in Portugal.

We are also regularly recruiting the following languages: Arabic, Burmese, Bulgarian, Brazilian Portuguese, Chinese (Traditional), Chinese (Simplified), Croatian, Czech, Danish, Dutch, English (Australian), English (UK), English (US), Finnish, French (EU), French (Canadian), German, Greek, Hindi, Hungarian, Indonesian, Italian, Japanese, Korean, Luxembourgish, Malay, Norwegian, Polish, Portuguese (EU), Portuguese (Brazilian), Romanian, Spanish (Latin), Spanish (EU), Russian, Swedish, Tagalog, Thai, Turkish, Ukrainian and Vietnamese for current and future ad-hoc Quality Assurance, Localization, Localization, QA, and Player Support global Operations. 

ALL APPLICATION MUST BE SENT IN ENGLISH

For more career opportunities, visit our career page: https://www.ptw.com/careers 

See more jobs at Pole To Openings

Apply for this job