Progress
A software company.Progress (NASDAQ: PRGS) provides the best products to develop, deploy and manage high-impact business applications. Our comprehensive product stack is designed to make technology teams more productive and we have a deep commitment to the developer community, both open source and commercial alike. With Progress, organizations can accelerate the creation and delivery of strategic business applications, automate the process by which apps are configured, deployed and scaled, and make critical data and content more accessible and secure—leading to competitive differentiation and business success. Over 1,700 independent software vendors, 100,000+ enterprise customers, and a three-million-strong developer community rely on Progress to power their applications.
Headquarter Location:
Bedford, Massachusetts, USA
Progress is hiring a Remote Telecom Expense Management Analyst
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Telecom Expense Management Analyst and help us do what we do best: propelling business forward.
We are seeking a Telecom Expense Management Analyst to join our Communication Services team. This role is vital for optimizing telecom expenses, managing vendor relationships, and ensuring accurate billing processes, contributing to the overall efficiency and cost-effectiveness of our telecom operations.
In this role, you will:
- Circuits:
- Manage all types of circuits, including WAN, Dark Fiber, Internet, and Voice.
- Oversee the process of new circuit orders, disconnects, upgrades, and suspensions due to non-payment.
- Handle reinstatements, rate plan changes, and conduct thorough analysis to ensure cost efficiency.
- Facilitate number porting and logistics for provisioning services.
- Support Procurement with vendor selection by providing technical insight.
- Review relevant documents, organize onsite vendor visits, and coordinate timeslots with landlords. - Disputes:
- Manage all billing disputes, including variations from contractual rates, unauthorized or third-party charges, duplicate billing, disconnected services, and early termination fees.
- Track disputes to resolution, ensuring all issues are addressed in a timely manner. - Support:
- Manage incidents and escalations related to telecom services.
- Open cases with vendors as needed, whether related to billing issues or informational requests. - Invoices:
- Process and validate telecom invoices, ensuring accuracy before approving for payment.
- Research and resolve past due balances, late fees, and disconnect notices.
- Collaborate with Accounts Payable (AP) to determine payment status and maintain clear communication with vendors regarding outstanding balances. - Inventory:
- Maintain a detailed inventory of all services, circuits, and network devices.
- Ensure web portals are kept up to date and that proper permissions are assigned.
- Track asset movement, monitor End of Life (EOL) and End of Support (EOS) statuses, and provide asset-related reports to internal teams such as Finance.
- Ensure vendors have necessary lists of devices for support services. - Registrars:
- Maintain up-to-date information with telecom registrars such as ARIN, RIPE, and others, ensuring compliance and accurate record-keeping. - Contract Management:
- Assist Procurement with vendor selection, contract negotiations, and renewals, focusing on the technical aspects of telecom agreements.
- Provide technical input during contract negotiations to ensure terms meet business requirements and align with the organization's goals.
Your background:
Bachelor’s degree in Telecommunications, Business, or a related field preferred.
2-4 years of experience in Telecom Expense Management, Telecom Operations, or a similar role.
Basic understanding of telecom circuits (WAN, Dark Fiber, Internet, Voice) and telecom services.
Experience with billing processes, invoice validation, and handling disputes.
Familiarity with maintaining telecom inventories and tracking assets.
Some experience assisting with vendor selection and managing telecom contracts.
Knowledge of Telecom Expense Management (TEM) platforms or similar systems.
Good English communication skills, both verbal and written.
Ability to collaborate effectively with internal teams and external vendors.
Strong organizational skills and attention to detail.
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
Generous remuneration package
Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
30 days paid annual vacation
An extra day off for your birthday
2 additional days off for volunteering
Premium healthcare and dental care coverage
Additional pension insurance
Well-equipped gym on-site
Co-funded Multisport card
Daycare Center for your little ones onsite
Flexible working hours and work-from-home allowance
Free underground parking with a designated space for bikes and electric scooters
Apply now!
#LI-NT1
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Sr. Product Manager [Cloud Infrastructure]
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Product Manager and help us do what we do best: propelling business forward.
With our Chef product group, we develop the world's best products for managing applications and infrastructure at scale. We deploy them against real problems in all kinds of industries. We're writing the rules of the cloud -- rules the world's top engineers live, breathe and contribute to. Our platform is used to enable hundreds of millions of people around the world to chat, fly, present, bank, game, shop, and learn. Chances are the web applications you use every day are built, deployed, secured, and run with our technologies.
In this role, you will:
- Responsible for building products that are easy to deploy and delight our customers.
- Provides core functionality that enables other teams here at Progress to deliver high impact features.
- Help the team determine the next most valuable thing to deliver informed by your understanding of our customers and the market.
- Understand our market and competitors
- Help define the vision and strategy for the next-generation automation stack
- Research, understand and represent the voice of the customer through frequent interactions with customers and the field
- Work closely with others within the Progress Infrastructure business unit: engineering, documentation, marketing, sales, and customer experience
- Break down complex problems into steps that drive iterative product development
- Be accountable for building the right product features to support business goals, strategy, and excite customers
- Developing a product strategy that aligns with Progress broader mission and strategy, drawing from deep customer insights, data, and research
- Lead cross-functional and full-stack teams of engineers and UX designers to deliver new features that contribute to joint goals and initiatives
- Partner and collaborate effectively on joint initiatives across product, marketing, operations, sales, and engineering
- Clearly communicate product plans, strategy, and results, as appropriate, to a spectrum of audiences, from senior leadership to all Progress employees and customers
- Define, refine, and prioritize epics and stories while working in a fast-paced lean/agile environment as part of a larger product team working on joint initiatives and epics
- Knowledge building Cloud Infrastructure or PaaS products OR Knowledge building maintaining private/public cloud infrastructure (desirable but not mandatory)
- Experience building products created for IT & DevOps (ex: AWS/Azure/GCP, API based large enterprise products, enterprise security products, Data/Analytics products)
- Has been a practitioner or a developer in one or more of these categories - API/SaaS/DevOps/enterprise security/enterprise back-end operations
- Has functional knowledge of one of the cloud service providers – AWS/ Azure/ Google Cloud Platform (GCP)/ Oracle Cloud
- 30 days of earned leaves plus an extra day off for your birthday, various other leaves like marriage leave, casual leave, maternity leave, paternity leave.
- Premium Group medical Insurance for employees and 5 dependents, personal accident insurance coverage, life insurance coverage
- Professional development reimbursement
- Interest subsidy on loans - either vehicle or personal loans
#LISR1
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Key Accounts Inside Sales
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as an Inside Account Manager and help us do what we do best: propelling business forward.
In this dynamic role, you'll take on multifaceted responsibilities, including developing new business, аccount management, and managing elements of the overall sales journey. Your tasks will range from generating and qualifying new and expansion business via multiple channels (inc. phone, email, social media, and others) to ensuring timely renewals and re-engaging customers with expired maintenance and support. Additionally, you'll be tasked with prospecting warm leads within our extensive customer base.
As part of your responsibilities, you'll have the opportunity to oversee complete sales cycles for select opportunities, starting from prospecting and qualification all the way through to closure. This means you'll be involved in every step, leveraging your expertise to drive successful outcomes.
Moreover, you'll play a pivotal role in meeting product quotas and driving expansion and upsell opportunities within our customer base. This involves understanding our product offerings and identifying areas where additional products or services could benefit our customers. By delivering exceptional customer experiences, you'll set the stage for continued engagement and foster growing interest in Progress' technologies and expertise.
Join us and be at the forefront of driving sales growth, expanding our customer reach, and delivering outstanding customer experiences that keep our clients coming back for more.
In this role, you will:
- Build and maintain strong relationships with assigned accounts.
- Understand clients' businesses, industries, and pain points to identify opportunities for upselling or cross-selling.
- Prospect in a set list of in-market accounts
- Run outbound sales reach out through phone, email, and LinkedIn to book meetings with the leads from the target accounts
- Utilize different technologies to find the right decision-makers from the right account
- Act as the main point of contact for clients with Dev Tools, addressing inquiries, resolving issues, and ensuring customer satisfaction.
- Support Field Account Managers with the execution of business plans and collaborating with other internal teams such as marketing and customer support to deliver comprehensive solutions to clients.
- Quota carrying for all DX products with a personal quota for the Dev Tool products.
- Responsible for all assigned Key Accounts renewals.
- Participate in product demonstrations, presentations, and negotiation as needed.
Your background:
- А proactive can-do attitude and commitment to achieving the Key Account Goals
- Minimum 2 -year experience in a sales role (preferably as a BDR performing outbound prospecting)
- Passion for sales and exceeding revenue targets through demonstrating tenacity, proactiveness, and creativity in the way of engaging Progress’ key customers.
- Enthusiastic, driven, and confident personality
- Excellent Communication Skills
- Proven Team Collaboration
- Goal Orientated with a positive mindset.
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site
- Co-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours and work-from-home allowance
- Free underground parking with a designated space for bikes and electric scooters
#LI-NT1
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Partner Account Manager ANZ
- Build and maintain strong, long-term relationships with key Sitefinity partners and customers in ANZ. Identify their needs and provide optimal solutions for their business.
- Identify new business opportunities with existing customers and partners. Proactively reach out to potential partners and present the value of offered solutions.
- Help partners to position Progress solutions in front of clients or prospects; Introduce augmenting progress data management and AI/RAG solutions to qualified partners.
- Actively promote and sell Progress Digital Experience solutions to meet or exceed sales targets.
- Collaborate with the team to develop and implement business strategies that will support sales growth and increase market share.
- Minimum 5 years of experience in a similar position – sales, business development or partner management in the ANZ market.
- Highly motivated sales with the ability to drive business independently.
- Sound sales acumen, good with networking, comfortable making cold calls.
- Excellent communication and presentation skills, with the ability to interact with key decision-makers at all levels.
- A degree in business, marketing, IT, or a related field
- Experience in enterprise software or application platform
- Knowledge of Web CMS or enterprise web development
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Senior Inside Account Manager
- Lead revenue growth initiatives by managing and nurturing relationships with existing clients, focusing on expanding our product footprint and identifying new business opportunities.
- Engage in both inbound lead management and proactive outbound sales activities, leveraging your experience to convert prospects into long-term customers.
- Qualify, prioritize, and manage leads from existing clients, taking ownership of the sales cycle from lead generation to close.
- Utilize advanced communication and consultative selling skills to understand complex client needs and position solutions that deliver tangible value.
- Conduct thorough research on accounts to identify key stakeholders, decision-makers, and potential growth areas, supporting strategies to deepen the client relationship.
- Collaborate with the broader sales team and strategic partners to develop and execute account growth plans, ensuring alignment with overall sales goals.
- Maintain and manage a healthy sales pipeline, accurately forecasting sales performance and contributing to the achievement of quarterly revenue targets.
- Deliver polished, solution-oriented online product demonstrations, and lead efforts to cross-sell and up-sell within our portfolio to drive maximum value for clients.
- Keep Salesforce.com updated with precise customer data, sales insights, and records of client interactions to ensure seamless account management.
- Stay informed on industry trends and competitive offerings to effectively position our products and solutions in a rapidly changing market.
- Fluency in English and German, with exceptional communication skills and the ability to engage and influence senior decision-makers.
- Solid experience in sales, account management, or a related field, with a proven ability to manage and grow client relationships.
- Demonstrated success in working with B2B clients, ideally within the software or technology sector, with experience handling complex sales cycles.
- Ability to independently manage a high volume of client interactions while maintaining a strategic focus on revenue growth and customer satisfaction.
- Strong organizational skills and attention to detail, with the ability to juggle multiple accounts and priorities.
- Expertise in identifying and qualifying new business opportunities and executing strategies to drive account expansion.
- Proficiency in using Salesforce or similar CRM tools to track performance, customer insights, and pipeline management.
- Experience with outbound lead generation, cold-calling, or proactive client engagement.
- Knowledge or experience in Content Management Systems (CMS) or related software solutions.
- Generous remuneration package.
- Employee Stock Purchase Plan Enrollment.
- 30 days paid annual vacation.
- An extra day off for your birthday.
- 2 additional days off for volunteering.
- Premium healthcare and dental care coverage.
- Additional pension insurance.
- Well-equipped gym on-site with CrossFit equipment and a climbing wall.
- Co-funded Multisport card.
- Daycare Center for your little ones onsite.
- Flexible working hours
- Free underground parking with a designated space for bikes, motorbikes and electric scooters.
LI-DG1
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Senior Software Engineer
We are Progress (Nasdaq: PRGS) - a trusted provider of software that enables our customers to develop, deploy and manage responsible, AI powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Software Engineer and help us do what we do best: propelling business forward.
Join the dynamic Kemp LoadMaster Development team, where you will play a crucial role in providing experience-centric application delivery and security through cloud-native, virtual, and hardware load balancers. Our products offer flexible consumption options, ensuring that our clients receive the best in application performance and security. As a Senior Software Engineer, you will own software engineering and development for critically important functional areas, contribute to engineering requirements and architectural impact assessments, and collaborate with a team dedicated to delivering high-quality product software.
In this role, you will:
- Design and implement new features, products, and platforms.
- Provide daily technical input and guidance to globally distributed teams.
- Actively participate in team-oriented work, fostering a collaborative environment.
- Perform critical problem analysis and resolution.
- Develop proofs of concept and prototypes.
- Progress to the next layer of technical leadership, growing your influence within the team.
Your background:
- Degree in Computer Science, Information Technology, Engineering, or equivalent.
- 5+ years of software engineering industry experience.
- Expert development skills in C and TCP/IP Networking.
- Expert-level knowledge of Linux OS.
- Knowledge of Bash scripting, security, hardware, and Intel Architecture.
- Experience with authentication technologies such as Kerberos, SAML, and Kubernetes.
- Strong skills in performance engineering, including execution, analysis, and optimization.
- Knowledge of distributed systems, virtualization, and multi-cloud environments.
- Familiarity with SDLC methodologies, including SAFe and Scrum.
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Compensation: Base salary plus bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
- Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress
- Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering
- Well-being: A global well-being program focused on physical, mental, and financial health
- Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.
- Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.
Apply now!
#LI-NT1
#LI-remote
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote QA Engineer - Public Websites
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a QA Engineer and help us do what we do best: propelling business forward.
The Public Websites team is tasked with building and supporting all public web assets of Progress (think www.progress.com and tens of other pages). Their goal is to secure unmatched user experience across all touchpoints of the Progress online presence. As part of this team, you will be contributing to the overall process improvements from test design, test execution, and result reporting. Additionally, you will be evaluating complex problems, isolating issues, and determining the best way to test functionality quickly and efficiently with a high level of quality. You will be responsible for all quality deliverables including test plans, test data, and test results for the functionality you own.
In this role, you will:
Get familiar with feature requirements and provide feedback on them
Design and execute test scenarios and test cases based on feature requirements and specifications
Use various testing techniques to verify features and fixes are correctly implemented (pixel perfect testing, cross-browser testing, mobile testing, etc.)
Develop and maintain automated tests
Monitor and maintain test environments as well as the overall quality of the corporate websites
Address customer inquiries
Your background:
Experience with testing websites
Some experience with test automation (recorded or coded tests)
Experience with reading specifications and preparing acceptance tests, test cases
Familiar with the basics of modern web technologies and protocols - HTML, HTTP, JavaScript
Fundamental SQL knowledge
Experience with version control systems (TFS, Git, etc.)
Experience with bug-tracking and backlog systems (TFS or others)
Strong analytical abilities and troubleshooting skills
A team player with excellent communication skills
Very good written and spoken English
Exceptional ability and motivation to learn new skills (especially automated testing skills)
Down-to-earth, creative, and friendly personality
Additionally, it would be beneficial if you have:
Experience with web testing frameworks (Selenium or others)
Automated tests, written directly in a programming language (not recorded)
Non-functional testing skills like performance, security, scalability, mobile device testing
Any software development experience (.NET C# is a plus)
Any repetitive tasks automation experience (PowerShell scripting or others)
Automated configuration and deployment
Automation of testing environments (virtualization)
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
Generous remuneration package
Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
30 days paid annual vacation
An extra day off for your birthday
2 additional days off for volunteering
Premium healthcare and dental care coverage
Additional pension insurance
Well-equipped gym on-site
Co-funded Multisport card
Daycare Center for your little ones onsite
Flexible working hours and work-from-home allowance
Free underground parking with a designated space for bikes and electric scooters
Apply now!
#LI-NT1
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Inside Account Manager - German speaking
- Lead revenue growth initiatives by managing and nurturing relationships with existing clients, focusing on expanding our product footprint and identifying new business opportunities.
- Engage in both inbound lead management and proactive outbound sales activities, leveraging your experience to convert prospects into long-term customers.
- Qualify, prioritize, and manage leads from existing clients, taking ownership of the sales cycle from lead generation to close.
- Utilize advanced communication and consultative selling skills to understand complex client needs and position solutions that deliver tangible value.
- Conduct thorough research on accounts to identify key stakeholders, decision-makers, and potential growth areas, supporting strategies to deepen the client relationship.
- Collaborate with the broader sales team and strategic partners to develop and execute account growth plans, ensuring alignment with overall sales goals.
- Maintain and manage a healthy sales pipeline, accurately forecasting sales performance and contributing to the achievement of quarterly revenue targets.
- Deliver polished, solution-oriented online product demonstrations, and lead efforts to cross-sell and up-sell within our portfolio to drive maximum value for clients.
- Keep Salesforce.com updated with precise customer data, sales insights, and records of client interactions to ensure seamless account management.
- Stay informed on industry trends and competitive offerings to effectively position our products and solutions in a rapidly changing market.
- Fluency in English and German, with exceptional communication skills and the ability to engage and influence senior decision-makers.
- Solid experience in sales, account management, or a related field, with a proven ability to manage and grow client relationships.
- Demonstrated success in working with B2B clients, ideally within the software or technology sector, with experience handling complex sales cycles.
- Ability to independently manage a high volume of client interactions while maintaining a strategic focus on revenue growth and customer satisfaction.
- Strong organizational skills and attention to detail, with the ability to juggle multiple accounts and priorities.
- Expertise in identifying and qualifying new business opportunities and executing strategies to drive account expansion.
- Proficiency in using Salesforce or similar CRM tools to track performance, customer insights, and pipeline management.
- Experience with outbound lead generation, cold-calling, or proactive client engagement.
- Knowledge or experience in Content Management Systems (CMS) or related software solutions.
- Generous remuneration package.
- Employee Stock Purchase Plan Enrollment.
- 30 days paid annual vacation.
- An extra day off for your birthday.
- 2 additional days off for volunteering.
- Premium healthcare and dental care coverage.
- Additional pension insurance.
- Well-equipped gym on-site with CrossFit equipment and a climbing wall.
- Co-funded Multisport card.
- Daycare Center for your little ones onsite.
- Flexible working hours
- Free underground parking with a designated space for bikes, motorbikes and electric scooters.
LI-DG1
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Junior Sales Representative
- Support revenue growth by working with existing clients, focusing on expansion opportunities within our product portfolio
- Engage with qualified inbound leads and learn how to execute outbound lead generation activities
- Assist in reviewing, contacting, and qualifying leads from current customers
- Develop strong communication and basic selling skills while learning to understand client needs and solutions
- Conduct research on accounts to identify key players and support strategies to expand the client relationship
- Collaborate with the sales team and Progress partners to explore new opportunities and sell through them
- Help build and maintain the sales pipeline, forecast progress, and contribute to achieving the quarterly revenue targets
- Perform basic online product demos and learn to cross-sell and up-sell within our product portfolio
- Keep Salesforce.com updated with accurate customer data, insights, and records of interactions
- Develop an understanding of the competitive landscape
- Fluency in English with strong communication skills; any other European language would be a plus
- Interest in software sales and willingness to learn the sales process, from lead generation to closing deals
- Some experience in a sales-related role (internship or entry-level position)
- Eagerness to engage with clients and have meaningful conversations with both technical and business audiences
- Organized, detail-oriented, and able to manage multiple tasks and priorities
- Willingness to learn how to qualify opportunities and reach the right decision-makers
- Some experience with cold-calling or following up on new leads
- Interest or knowledge in CMS solutions
- Generous remuneration package.
- Employee Stock Purchase Plan Enrollment.
- 30 days paid annual vacation.
- An extra day off for your birthday.
- 2 additional days off for volunteering.
- Premium healthcare and dental care coverage.
- Additional pension insurance.
- Well-equipped gym on-site with CrossFit equipment and a climbing wall.
- Co-funded Multisport card.
- Daycare Center for your little ones onsite.
- Flexible working hours
- Free underground parking with a designated space for bikes, motorbikes and electric scooters.
#LI-DG1
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Renewal Account Manager
- Work on different renewal-oriented projects globally
- Make sure customer communication is handled in a timely and appropriate manner within the SLA
- Maintain an accurate record of all sales opportunities and interactions throughout the sales cycle within the CRM (SFDC)
- Liaise with internal teams for a successful order processing, e.g. Customer advocates, Finance, Legal
- Work with engineers and the product teams to address customers’ technical challenges
- Learn something new about our technology, competitive landscape, positioning
- Converse with customers around project lengths and their plans with the tooling with the aim of securing a renewal or even a multiple years renewal upfront
- Reach out to customers who didn’t renew their maintenance and support and discussed opportunities for them to renew
- Apply our Sandler Sales methodology techniques throughout all your conversations
- Proficiency in English; any other European language is a plus
- Sales experience with a track record of exceeding goals, preferably software renewals
- Tech-savvy
- Strong attention to detail and ability to prioritize your time
- Excellent verbal and written communication skills.
- Generous remuneration package.
- Employee Stock Purchase Plan Enrollment.
- 30 days paid annual vacation.
- An extra day off for your birthday.
- 2 additional days off for volunteering.
- Premium healthcare and dental care coverage.
- Additional pension insurance.
- Well-equipped gym on-site with CrossFit equipment and a climbing wall.
- Co-funded Multisport card.
- Daycare Center for your little ones onsite.
- Flexible working hours
- Free underground parking with a designated space for bikes, motorbikes and electric scooters.
#LI-DG1
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Principal Network Engineer
We are Progress (Nasdaq: PRGS) - the trusted provider of software that enables our customers to develop, deploy and manage responsible, AI-powered applications and experiences with agility and ease.
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as aPrincipal Network Engineerand help us do what we do best: propelling business forward.
Our team’s vision is that the network should be more than basic connectivity, bandwidth, and application access. Instead, it should offer an end-to-end functionality together with centralized control which helps business agility. Our network should operate fluently, with robust resiliency and enable core communication and collaboration across the business.
In this role, you will:
Have the responsibility for day-to-day support and advancement of our global network infrastructure, which includes areas such as:
- Data Center Switching and Routing as well as Campus Switching and Routing
- WAN technologies such as SD-WAN and IPsec VPN
- Remote Access VPN
- Cloud networking
- Network infrastructure as code with Python, Ansible and Terraform
- Network Management, Monitoring, Alerting and Logging
Monitor network utilization and performance.
Troubleshoot and escalate appropriately upon network incidents.
Contribute substantially to roadmap, architectural direction, and continuous improvement.
Interpret internal or external business issues and requirements and recommends best practices
Communicate proactively about opportunities, expectations, timelines, risks, and issues.
Lead others in solving complex problems; uses analytical thinking, tools and judgement to identify innovative solutions
Communicate complex concepts; anticipates potential objections and influences peers and/or more senior staff to adopt a different point of view
Your background:
BA or MA degree in Computer Science, Information Technology or equivalent industry experience.
Classic Network Engineering experience:
- Solid understanding of Cisco Nexus data center switching and Cisco Catalyst switching concepts
- Solid understanding, deployment, and troubleshooting experience with BGP and OSPF routing protocols
Cloud networking experience:
- Solid understanding of fundamental networking concepts in Azure as well as relevant experience
- Solid understanding of fundamental networking concepts in AWS as well as relevant experience
Infrastructure as code experience:
- Experience with Git and GitHub
- Experience with Linux shell and Python
- Experience with Ansible and Terraform
Able to work well under pressure, multi-task, prioritize, and manage time effectively.
Exceptional ability and solid desire to learn new skills.
Additionally it would be beneficial if you have:
Azure or AWS network certification
Linux certification
CCNA or CCNP certification
If this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
Generous remuneration package
Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
30 days paid annual vacation
An extra day off for your birthday
2 additional days off for volunteering
Premium healthcare and dental care coverage
Additional pension insurance
Well-equipped gym on-site
Co-funded Multisport card
Daycare Center for your little ones onsite
Flexible working hours and work-from-home allowance
Free underground parking with a designated space for bikes and electric scooters
Apply now!
#LI-NT1
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Inside Account Manager - Japanese/ Korean speaking
- Provide our customers with a great user experience while learning about customer needs and requirements
- Nurture and qualify incoming leads via telephone and email into a pipeline of multiple deals that will generate revenue
- Work with marketing, other sales team members, product specialists and sales management to deliver business objectives
- Manage a pipeline and forecast of opportunities
- Identify, qualify, overcome objections, and close prospects against a quarterly deadline
- Provide detailed feedback to sales management on a regular basis
- Predominantly work with Salesforce.com CRM for all sales activities
- Passion for selling software products and experience in a similar role/domain
- Fluency in English
- Good knowledge of Korean/ Japanese language
- Knowledge of sales process from initiation to close
- Familiarity with Salesforce or other CRMs
- Excellent verbal and written communications skills
- Systematic, organized and able to effectively manage their time
- Thrive on working with and contributing to the team
- Able to have impactful conversations with both technical and business audiences
- Passion for the tech industry and selling
- Experience in dealing with customers across Asia
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site with CrossFit equipment and a climbing wall
- Co-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours and work-from-home allowance.
- Free underground parking with a designated space for bikes, motorbikes and electric scooters.
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote IT Software Engineer , Principal I
- Lead the development and architecture of Salesforce solutions, ensuring best practices, scalability, and high-quality standards.
- Collaborate with business leaders, product owners, and cross-functional teams to gather requirements and design solutions that align with business strategy.
- Mentor and guide junior developers, providing technical leadership and ensuring adherence to development best practices.
- Perform code reviews, provide constructive feedback, and ensure maintainable, high-quality code.
- Stay updated with Salesforce releases, industry trends, and AI-driven Salesforce capabilities, recommending new features and improvements.
- Troubleshoot and resolve issues in existing Salesforce applications and integrations.
- Drive the adoption of DevOps, CI/CD, and automation practices for deployments, testing, and monitoring.
- Manage complex integrations between Salesforce and other systems, ensuring data integrity and security.
- Ensure that Salesforce solutions adhere to security, compliance, and data governance best practices.
- Lead change management efforts, including documentation, training, and user adoption of new solutions.
- Bachelor’s degree in Computer Science, Information Technology, or a related field.
- 7+ years of experience in Salesforce development with a strong understanding of the Salesforce platform.
- Expertise in Apex, Visualforce, Lightning Components, and Salesforce APIs.
- Extensive experience designing scalable Salesforce architecture, including complex integrations, security models, and data models.
- Strong experience with Salesforce declarative tools (Process Builder, Flow, etc.).
- Proficiency in Salesforce DX, version control systems (e.g., Git), and CI/CD pipelines for automated deployment.
- Familiarity with web technologies (HTML, CSS, JavaScript) and experience with Agile/Scrum methodologies.
- Salesforce certifications (e.g., Salesforce Certified Architect, Salesforce Certified Platform Developer) are highly preferred.
- Familiarity with AI-driven Salesforce solutions (e.g., Salesforce Einstein) is a plus.
- Excellent problem-solving skills and the ability to lead teams and work collaboratively in a dynamic environment.
- Proven experience in leading development teams through full development lifecycles, with a focus on continuous improvement and best practices.
- 30 days of earned leave plus an extra day off for your birthday, and various other leaves like marriage leave, casual leave, maternity leave, and paternity leave.
- Premium group medical insurance for employees and up to 5 dependents, personal accident insurance coverage, and life insurance coverage.
- Professional development reimbursement.
- Interest subsidy on loans – either vehicle or personal loans.
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Renewals Account Manager, Associate - French speaking
Progress is hiring a Remote Renewals Account Manager, Associate - French speaking
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Renewals Account Manager, Associate - French speaking and help us do what we do best: propelling business forward.
In this role, you will be working with our customers to ensure the successful renewal and retention of existing client contracts. By demonstrating the value and benefits of the Progress products, you will be identifying opportunities to close more revenue and enable the adoption and expansion of our solutions by up-selling and cross-selling. Along with all that, you will also act as a trusted partner of some of our enterprise customers advising them on various questions and helping them tackle any challenges that they might have.
- Engage in conversations that result in successful renewals, up-sells, win-backs, cross-sells, and referrals as well as identify and transfer new business leads to account management teams
- Reconcile orders against contract parameters ensuring proper license configurations and pricing
- Prepare quotes and book orders of diverse complexity to ensure proper invoicing
- Manage pipeline by tracking all customer activity, from prospect to deal closure
- Maintain an updated sales forecast in SalesForce.com
- Handle customer inquiries through to resolution while building up our customers’ awareness and understanding of the product attributes, elements, upgrades, add-ons, etc.
- Partner with Sales, Tech Support, Finance, and product teams to address challenges and ensure customer satisfaction
- Proficiency in French and English; German or Dutch is a plus
- Very good command of Excel with the ability to easily interpret mathematical information
- Results-driven, with a customer-first mentality and eager to learn
- Strong communication, consultative, and influencing skills
- Proven team player
- Comfortable working in a fast-paced, dynamic environment to meet evolving business requirements
- Strong attention to detail, following and improving processes
- Background in contract renewals, sales operations, or account management within an enterprise environment
- Relevant educational background in technology, business, economics, or similar.
- Compensation: Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback.
- Benefits: Premium Collective Health Insurance Plan with a monthly employer contribution and Premium Collective Pension Scheme fully funded by Progress
- Time-off and Leave: Generous vacation allowance, an additional day off for your birthday, and days off for volunteering
- Well-being: A global well-being program focused on physical, mental, and financial health.
- Focus on Employee Experience: We aim to create an environment where people view their time at Progress as their best career chapter by seeking your feedback, partnering with you and recognizing and celebrating the moments that matter.
- Career Growth: We empower you to own your career and personalize your growth with career development tools, internal career mobility, knowledge sharing, and learning opportunities.
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Principal Software Engineer – MarkLogic Database
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Principal Software Engineer working out of your home office in the United States, and help us do what we do best: propelling business forward. This role will be specific to our MarkLogic product team.
Are you eager to be at the forefront of the database revolution? Do you want to work with cutting-edge NoSQL technology that Global 2000 customers rely on to solve their mission-critical Big Data challenges? MarkLogic is a powerful, agile, and trusted enterprise multi-model database used worldwide in industries such as media, government, financial services, healthcare, and more. Our customers bet their businesses on us, and we deliver.
We are seeking an experienced, talented, and passionate engineer to influence the design and development of MarkLogic’s multi-model database. As a senior member of the team, you will be responsible for leading the design, architecture, and implementation of core features related to the database kernel, security, scalability, and performance. You’ll collaborate with product management, quality assurance, and technical documentation to ensure features are delivered on time and with high-quality standards.
In this role, you will:
- Lead the design, architecture, and implementation of high-quality core features for the MarkLogic database, including query, security, scalability, reliability, and performance efficiency.
- Collaborate closely with the Product Owner, and Development teams to define product vision and ensure functional and non-functional requirements are met.
- Provide technical guidance to developers, mentor junior members, and evangelize best practices in technology and tools.
- Design and implement proof-of-concept projects for the MarkLogic Database and Server Product.
- Lead technical discussions ensuring project engagements are collaborative and effective.
Your background:
- Exceptional problem-solving skills
- Advanced C++ coding skills (Java is a plus)
- 8+ years of hands-on experience in database internals or building core components for data processing systems
- 6+ years of experience in distributed and multi-threaded systems
- Strong understanding of Linux/Unix systems (Windows is a plus)
- Working knowledge of all aspects of the software development lifecycle
- Excellent communication skills (both verbal and written)
- Bachelor’s or master’s degree in Computer Science or equivalent experience
Additionally, it would be beneficial if you have:
- Experience with high-performance distributed systems, fault-tolerant software architecture, and performance optimization
- Expertise in NoSQL databases, including query engines, indexes, and compression
- Experience with security technologies such as SAML, OAuth, Kerberos, and SSL
- Knowledge of web and network protocols, as well as document formats like JSON and XML
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
- Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
- Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Senior Software Engineer – MarkLogic Database
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Software Engineer, working out of your home office in the United States, and help us do what we do best: propelling business forward. This role will be in our Application Data Platform Business Unit and working with our MarkLogic product team.
In this role, you will:
- Contribute to the design, development, and implementation of key features for the MarkLogic database, including query, security, scalability, and performance.
- Collaborate with the Product Owner and Development teams to help define functional and non-functional requirements.
- Assist junior engineers with technical challenges and promote best practices in technology and tools.
- Contribute to proof-of-concept projects for the MarkLogic Database and Server Product.
- Participate in technical discussions and ensure smooth project collaboration.
Your background:
- Solid problem-solving skills
- Advanced C++ coding skills
- 5+ years of experience working on database internals or data processing systems
- 2+ years of experience in distributed and multi-threaded systems
- Solid understanding of Linux/Unix systems (Windows is a plus)
- Familiarity with all stages of the software development lifecycle
- Solid communication skills (both verbal and written)
- Bachelor’s Degree in Computer Science or equivalent experience
Additionally, it would be beneficial if you have:
- Experience with distributed systems, fault-tolerant software architecture, and performance tuning
- Familiarity with NoSQL databases, query engines, and indexing
- Familiarity with security technologies like SAML, OAuth, Kerberos, and SSL
- Knowledge of web and network protocols, as well as document formats like JSON and XML
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
- Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
- Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Senior IT Systems Engineer
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Systems IT Engineer, working between your home office and our Burlington MA headquarters, and help us do what we do best: propelling business forward.
In this role, you will:
- Administer and manage O365 environments, ensuring optimal performance and security.
- Oversee collaboration tools, with a focus on email and Microsoft Teams, to enhance communication and productivity.
- Champion the testing and implementation of new features in collaboration tools, driving user adoption and engagement.
- Manage and maintain Windows server environments, ensuring reliability and efficiency.
- Provide cloud expertise in either Azure or AWS, supporting cloud-based solutions and infrastructure.
- Develop and implement automation solutions to streamline IT processes and improve operational efficiency.
- Collaborate with cross-functional teams to ensure seamless integration of IT systems and solutions.
- Act as a resource for others at peer or above level; may lead projects with limited risks and resource requirements
- Solve complex problems by taking a new perspective on developing solutions; exercises judgement based on the analysis of multiple sources of information
- Impact a range of customer, operational, project, or service activities within own team and other related/connected teams; guided by broad guidelines and policies
Your background:
- Bachelor’s Degree in Computer Science, Information Technology, or a related field.
- 5+ years of experience in IT systems engineering or a related role.
- Proven experience with O365 administration.
- Proficiency with collaboration tools such as email, SharePoint, and Teams.
- Solid knowledge of identity management systems including Active Directory and Entra ID.
- Solid knowledge of Windows server administration.
- Expertise in cloud platforms (Azure or AWS).
- Experience with automation tools and scripting (e.g., PowerShell, Ansible, Terraform).
- Excellent problem-solving skills and attention to detail.
- Solid communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.
Additionally, it would be beneficial if you have:
- Experience with hybrid identity management and migrations.
- Knowledge of email protection mechanisms.
- Working knowledge of virtualization technologies.
- Experience with SQL Server administration.
- Certifications in relevant technologies (e.g., Microsoft Certified: Azure Administrator, AWS Certified Solutions Architect).
- Familiarity with ITIL best practices.
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
- Medical, dental, vision, life & disability, and financial benefits (including 401(k) retirement savings plan. Tuition Reimbursement program. Additional voluntary benefits including crucial illness/hospital indemnity, identity theft protection, auto & home insurance, legal, and pet insurance.
- Competitive salary, bonus, and best-in-class Employee Stock Purchase Program (ESPP) with a 27-month lookback
- Flexible paid vacation time, paid day off for your birthday, and company holidays. A variety of leave plans, including Parental Leave.
- Employee Assistance Program (EAP) and an employee well-being program focusing on physical, mental, and financial health.
#LI-hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Data Cleanse Intern - English
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Data Cleanse Intern and help us do what we do best: propelling business forward.
This role will fit into the larger team of the Infrastructure Management (INFRA) business unit within Progress, which is comprised of the following products Chef, WhatsUp Gold, Kemp LoadMaster, and Flowmon.
The intern will collaborate closely with the Sales and Operations teams to ensure data integrity, streamline workflows, and improve overall data governance. This position offers the opportunity to work in a fast-paced environment while learning key aspects of Salesforce data management.
Data Cleansing:
- Audit existing Salesforce data for accuracy, completeness, and consistency.
- Identify and eliminate duplicate records, outdated data, and inaccurate information.
- Update and correct customer, lead, and contact records as needed.
- Ensure adherence to data quality standards and best practice
Data Maintenance & Validation:
- Perform regular data audits and validations to ensure ongoing data hygiene.
- Support the creation and maintenance of reports and dashboards to track data quality metrics.
- Work with stakeholders from sales, and operations to gather requirements and understand data needs.
- Provide recommendations on data cleansing strategies and process improvements.
Documentation & Reporting:
- Document data quality issues and develop processes to prevent future data problems.
- Assist in generating reports to showcase data cleansing progress and highlight key metrics.
Your background:
- Strong communication skills, a positive attitude, and an inspiring work ethic
- Be naturally curious to figure out how things work
- Previous experience with a CRM
- Stealth attention to detail, following and improving processes
- Proficiency in English
- A generously paid internship program
- 15 days’ vacation for 6 months + an extra day off for your birthday
- A dedicated mentor and a detailed onboarding plan to get up to speed
- Premium healthcare and dental care coverage
- A modern office with a well-equipped gym onsite
#LI-DG1
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote Marketing Operations Analyst, Senior
We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Marketing Operations Analystand help us do what we do best: propelling business forward.
In this role, you will:
- Regular and ad-hoc tracking, analysis, and reporting on different metrics and KPIs related to channel performance, GTM metrics, media & awareness, funnel metrics, ROI, targets vs actuals, and marketing effectiveness
- Supporting data-driven decisions through providing actionable insights & recommendations for improvement
- Collaborating with the Data & Analytics team on the creation of reports and dashboards by writing business requirements & driving adoption
- Understanding the marketing & sales objectives, the business processes, and the underlying systems
- Collaborating cross-functionally with Marketing, Sales, Product, and other teams to better understand the metrics and present insights
- Participating and driving projects which support the marketing analytics & reporting strategy
Your background:
- Bachelor’s degree in Marketing, Business, Statistics, Data Science or related field
- 3+ years of experience in analyzing marketing data from multiple sources & drawing actionable insights
- Hands-on reporting experience with CRMs, Marketing Automation tools, SFDC, Google Analytics, Tableau
- Advanced Excel user comfortable with large date sets
- Excellent analytical and problem-solving skills
- Strong business judgement & marketing knowledge, enjoying ways to improve the business & readiness to make recommendations
- Experience in defining requirements and driving cross-functional projects
- Curious, organized, with strong attention to detail, quick to spot data integrity issues
- Self-driven & adaptive to change
- Experience working in a global company and with multiple teams and stakeholders; (tech industry is a plus)
- Excellent English and communication skills
If this sounds like you and fits your experience and career goals, we’d be happy to chat.
What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy:
Compensation
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
Vacation, Family, and Health
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site with CrossFit equipment and a climbing wallCo-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours and work-from-home allowance
- Free underground parking with a designated space for bikes and electric scooters
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress
Progress is hiring a Remote SEO Manager
- Develop and lead a SEO strategy to increase end-to-end funnel conversions and grow Organic Search KPIs on a large scale.
- Use a data-driven approach to evaluate business metrics and the ROI of SEO strategies based on core business KPIs, utilizing reporting visualization and automation tools.
- Interprets business challenges and recommends best practices to improve organic traffic and conversions.
- Conduct and present in-depth technical, competitive, and content audits using various SEO tools.
- Perform thorough SEO audits and ongoing analysis to pinpoint strategic opportunities and improve website performance.
- Collaborate with IT and web development teams to ensure that SEO best practices are incorporated into website architecture and new page designs.
- Conduct keyword research and employ SEO tactics that respond to market trends and customer behavior across various regions.
- Understands business needs and challenges of demand generation teams and can present solutions through SEO.
- Supervise the SEO program, from planning to monitoring, tracking to reporting of SEO progress, providing actionable insights for continuous improvement.
- Educate and train internal teams on SEO strategies and best practices to embed SEO knowledge within the company culture.
- Keep up to date with the latest SEO trends, changes in algorithms and impact of AI, and applying insights to maintain a competitive edge.
- Provide leadership, and manage the SEO team, aligning with external agencies, including sharing expertise, guidance, support, and fresh ideas.
- Experience in managing and mentoring a team.
- Strong project management experience.
- Proven track record of successful SEO engagements across a variety of industries.
- Strong understanding of search engine algorithms, keyword research, on-page optimization, off-page optimization, technical SEO, link building, and other SEO best practices.
- Strong SERP analysis and conversion optimization skills.
- Demonstrated ability to set and achieve SEO goals, meet deadlines, and manage multiple priorities in a fast-paced environment.
- Experience with website revamps, migrations, re-platforming.
- Proficient in analyzing data, identifying trends, and making data-driven decisions that support business goals.
- Excellent verbal and written communication skills.
- Willingness to adapt and learn in a constantly evolving industry.
- Advanced user of Google Products, especially Google Analytics, Google Search Console and Data Studio. Understanding of Google Tag Manager is a plus.
- Advanced user of tools such as SEMrush, Ahrefs, Screaming Frog, DeepCrawl or similar
- Generous remuneration package
- Employee Stock Purchase Plan Enrollment
- 30 days paid annual vacation
- An extra day off for your birthday
- 2 additional days off for volunteering
- Premium healthcare and dental care coverage
- Additional pension insurance
- Well-equipped gym on-site with CrossFit equipment and a climbing wall
- Co-funded Multisport card
- Daycare Center for your little ones onsite
- Flexible working hours
- Free underground parking with a designated space for bikes and electric scooters
#LI-Hybrid
Together, We Make Progress
Progress is an inclusive workplace where opportunities to succeed are available to everyone. As a multicultural company serving a global community, we encourage a wide range of points of view and celebrate our diverse backgrounds. Our unique combination of perspectives inspires innovation, connects us to our customers and positively affects our communities. It is only by working together and learning from each other that we make Progress. Join us!
See more jobs at Progress