Smart City Locating is hiring a Remote Business Development Director

At Smart City Digital, we know that posting a “Happy Thank A Librarian Day” Canva graphic isn’t always the best approach to drive social media conversions (unless you work for a library). Here, we don’t post just to post — we focus on creating content that drives meaningful results for our multifamily partners.

Smart City started as a human-centered apartment locating service that saves renters time and money when searching for a new place to live. It’s now evolving to become the most trusted partner in multifamily to fill vacancies, which became a catalyst for the newest branch of Smart City - Smart City Digital: the first marketing agency of its kind, specialized in multifamily, backed by those who know multifamily best.

We’ve built our brand with a team of marketing experts in-house who know the industry, know properties, and know how to talk to renters. Now, we’re looking for a Director of Business Development to join our team and lead the charge bringing on new multifamily partners!

Do you?

• Love talking to clients, closing deals, and building relationships?
• Understand data and information quickly?
• Learn quickly? Especially when it comes to technology and new platforms.
• Follow up like a pro?

What will you do?

• Manage the entire business development sales activities including the management of prospecting, qualifying, closing and passing off new or potential clients to various relationship managers
  • Achieve all sales targets
  • Ensure sales goals are met and growth is diversified
• Speak to the marketing strategy, results, and performance metrics.
• Sell our brand(s) with a consultative approach in a high-energy environment
• Participate in team meetings and collaborative sessions, generate new ideas and execute.
• Manage all sales materials. Use your resources around the company to create new presentations or one-pagers as needed.
• Generate new partnerships by obtaining contracts through senior-level relationships
• Act as the Account Manager on new accounts and relationships as assigned, constantly following up and providing insights into results of the partnership
• When applicable, hand off new partnerships and relationships to Account Managers, ensuring you are reallocating your time to new business opportunities - research, identify, and tenaciously generate new opportunities weekly
• Methodically qualify, build, and manage your sales funnel
• Maintain a high volume of activity including outbound calls, emails, web-based presentations & in-person networking events
• Comfortably navigate through multiple decision-makers in complex organizations

Our Visions, Purpose, and Values:

Vision: Our vision is to become the most Trusted, most Referred, and most Utilized multifamily agency partner.

Purpose: To create meaningful connections between properties and renters.

Core Values:

HONOR

• Honorbound
• Optimistic
• Never-Settle
• Overachiever
• Real People

REACT

• Reactive isn't a bad word
• We pay attention because we care
• Reactive for results
• We adapt to changing landscapes quickly
• Anticipate and solve
• We are accessible
• We speak up when there's a challenge or issue
• Every client is your client

CREATE

• We do things differently
• Strategic + targeted curiosity
• We create instead of produce
• We depend on each other to collaborate and create
• We create solutions that drive win-win scenarios

If our values align, apply today!

The details… because HR said so:

JOB TITLE: Business Development Director

FLSA CLASSIFICATION: Exempt

POSITION TYPE: Full-Time

DEPARTMENT: Digital

REPORTS TO: Vice President

Position Summary: The Business Development Director is responsible for developing new business relationships with clients in order to increase revenue for various business ventures. Their primary goal is to gain new contracts. This position will have detailed knowledge of all of our business branches, pursue relationships with potential new accounts, and seek to expand opportunities with current clients across multiple organizations. They will be dynamic and high-performing with a history of exceeding sales quota, love the thrill of the hunt, and are capable of building and growing a pipeline of business as a result of prospecting and relationship building.

This role will be responsible for managing client and vendor relationships, investigating and resolving day-to-day issues, and playing a key role in strategic planning with the CEO. They work closely with peers on the management team and cross-functional teams to enhance the agency's operational efficiency and client experience.

Essential Functions:

• Manage the entire business development sales activities including the management of prospecting, qualifying, closing and passing off new or potential clients to various relationship managers
  • Achieve all sales targets
  • Ensure sales goals are met and growth is diversified
• Manage all sales materials. Use your resources around the company to create new presentations or one-pagers as needed.
• Generate new partnerships by obtaining contracts through senior-level relationships
• Act as the Account Manager on new accounts and relationships as assigned, constantly following up and providing insights into results of the partnership
• When applicable, hand off new partnerships and relationships to Account Managers, ensuring you are reallocating your time to new business opportunities - research, identify, and tenaciously generate new opportunities weekly
• Methodically qualify, build, and manage your sales funnel
• Sell our brand(s) with a consultative approach in a high energy environment
• Maintain a high volume of activity including outbound calls, emails, web-based presentations & in-person appointments
• Comfortably navigate through multiple decision makers in complex organizations
• Thrive on change while remaining highly organized, optimistic, and coachable
• Manage budgets and report on your expenses and time dedicated to multiple organizations
• Stay informed about industry trends and recommend improvements to business objectives, client service and product offerings, and existing operational processes.
• All other duties as assigned

Supervisory Responsibilities

• None

Required Education and Experience:

• High School Diploma or equivalent is required
• Associate or Bachelor’s Degree in marketing or related field is preferred
• Must have experience in the apartment industry
• 3+ year presenting and/or selling to clients preferred
• 3+ years of sales experience preferred
• Excellent communication and interpersonal skills.
• Proactive and self-motivated with the ability to work independently.
• Strong organizational and time management abilities.
• Ability to analyze data and make data-driven decisions.
• Proficient in Microsoft Office Suite and CRM software.

Required Skills / Abilities:

• NetHunt, HubSpot, Salesforce (or other Sales CRM platform)
• Social Media for Business (Facebook, Instagram, TikTok, YouTube)
• Adobe CS, Canva, Splice, VSCO or other editing applications
• Asana (or other project management software)
• Google Workspace (Gmail, Calendar, Docs, Sheets, etc)
• Strong attention to detail
• Must be a self-starter and trailblazer

• Project Management / Process Driven, and ability to meet multiple deadlines

• Effective time management and communication skills
• Strong listening skills, ability to handle feedback, and communication skills
• Thrives in an environment where they get to try new things
• Ability to work independently and as part of a team
• Ability to give direction and collaborate effectively with others

Physical Requirements:

• Hybrid in-office role, preferably based in Austin, TX; however, we are open to remote nationwide for the right candidate.
• Assures that safety regulations are followed at all times.
• Adherence to compliance measures implemented by governing bodies such as but not limited to OSHA & the CDC. Follows policies and procedures including infection control, universal precautions, and exposure control plans when performing daily tasks.
• Reports hazardous conditions, accidents, and incidents to the immediate supervisor.
• Must be able to lift up to 25 lbs.
• Requires standing, walking, bending, kneeling, stooping and crouching.

Expected Hours of Work:

• Typical business hours: 8:30am - 5:30pm Monday - Friday, availability for escalations may be needed outside of normal business hours.

Travel:

• Up to 30% of the time.
• Minimal travel may be required for business functions, team training, and culture events.

Compensation & Benefits:

• Salary range for this role is $110,000 - $120,000 + Bonus
• Eligibility for medical, dental, and vision coverage as well as a 401(k) plan subject to plan terms.

• Eligibility for company-paid benefits such as company paid and voluntary life insurance, short & long term disability, and parental leave subject to applicable waiting periods.
• Flexible PTO
• Company-Recognized Paid Holidays
• Company Issued Computer