Supports and promotes change management and/or departmental/enterprise initiatives within assigned area(s) of responsibility.
Meets or exceeds departmental quality and service standards.
Delivers routine work independently, in accordance with established procedures and guidelines, in a timely manner and meets deadlines appropriately.
Makes routine & non-routine decisions, applying limited but increasingly more discretion within role except for matters of significance which affect the business as a whole or a significant part of it, in accordance with established procedures & guidelines
Determines eligibility and confirms effective dates for benefit elections based on contractual guidelines.
Leverages critical thinking and problem-solving skills to create and modify member level records across multiple products, applications, platforms.
Maintains accurate member records by verifying dates, names, salary figures, and other information provided by groups.
Applies policy provisions for effective dates, evidence of insurability and other pertinent information to determine necessary changes.
Considerate of what the customer will experience in all actions. Recognizes what needs to be done to meet customer needs and demonstrates flexibility and responsiveness on system work independently.
EDUCATION AND EXPERIENCE
• High School or GED (Minimum Required)
• No prior experience required
OTHER SKILLS AND ABILITIES
• Ability to perform repetitive tasks while maintaining speed of work, accuracy and attention to detail without loss to productivity.
• Ability to perform under stress in cases of emergency, critical or hazardous situations.
• Ability to work with others in a team environment.
• Demonstrates ability to work in a fast-paced environment.
• Demonstrates interpersonal skills with a collaborative style.
• Demonstrates organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
• Demonstrates solid relationship management skills with internal and/or clients (e.g. management, peers, colleagues, customers, etc.).
• Demonstrates the ability to use sound judgment and discretion regarding confidential information.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Successfully completes regulatory and job training requirements.
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This position is entry-level analyst in the Budget & Analysis/ Corporate Portfolio Management Department. Project responsibilities include maintaining master data within the IM and PS modules of SAP, creating new projects, inputting annual project budgets, updating project budget changes, and releasing project funding
Responsibilities will also include assisting with the financial analysis and reporting for the corporate project portfolio.
Department Specific Position Summary Items
Essential Functions
Qualifications
Required
Preferred
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We are seeking a skilled Data Analyst or Excel Power User with strong proficiency in Advanced Excel, specifically with VLOOKUP, Pivot Tables, and formula use. The ideal candidate should have the ability to compare and manipulate data, sort, analyze, and transform it to match specified formats. This role involves working with data from 401k, 403b, and other retirement plans.
Responsibilities:
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We are excited to bring on a Claims/ Complex Corrections Processor representative to theRPS Ops AdministrationComplex Corrections team. This will be a remote, work from home opportunity.
As a Claims & Complex Corrections team member, you will be responsible for efficiently and accurately processing corrections needed at either the plan or the participant level. You will be processing both simple and complex corrections that will require research to determine the next steps for correction. If this sounds like a role for you, please read on!
What you’ll be doing
You will review, research, and process simple and increasingly complex corrections for the retirement plan and retirement plan participants.
You will obtain needed information by communicating effectively with internal/external stakeholders while maintaining a professional demeanor in all interactions.
You will identify, recommend, and champion process improvements and organizational initiatives to positively influence the team and quality.
What we’re looking for
Must-have experience (Required):
1-2+ Years Processing or similar experience that aligns to the responsibilities for this position.
High School Diploma or GED.
Excellent written and verbal communication skills.
Ability to maneuver through multiple systems/databases/platforms/software.
Proven ability to be adaptable/flexible as business needs change.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Nice-to have Experience (Preferred):
Retirement plan operations experience.
Data entry experience in a fast paced, team environment
Ability to evaluate information and the implications of a course of action or solution.
Excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail.
Ability to assess risk and make proper determinations while keeping the best interest of the plan sponsors and business in mind.
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]Provide all administrative support for Facilities Team in varying disciplines, including but not limited to preparation of documents, presentations, letters, itineraries, calendars, expense reports and presentations .
Administrative Assistant II-9734-1
Fort-Wayne, IN
Long-Term contract
Duties and Responsibilities:
Provide all administrative support for Facilities Team in varying disciplines, including but not limited to preparation of documents, presentations, letters, itineraries, calendars, expense reports and presentations .
Answer and screen all incoming telephone calls and work request in the Service Now platform. Sort, review, and distribute mail.
Manage calendar and schedule meetings and appointments.
Coordinate Key City Admin meetings, agendas, and outcomes to further the Facilities Service to the LFG Business groups.
Plan and coordinate special events.
Type documents, letters and other memoranda, track CSR data on spreadsheets for waste streams.
Design and prepare presentations and reports.
Greet and direct customers to the Facilities Service Center and act as primary resource for internal and external contacts, facilitating a professional image . File and photocopy materials, including establishing and maintaining project files.
Process bills for prompt payment in Ariba and Chrome River software.
Maintain accurate and timely entries in e-billing/matter management software in MS Teams. Proofread documents for grammatical and typographical errors.
Order supplies and coordinate routine maintenance and repairs to office equipment and housekeeping contractor.
Develop working knowledge of Ariba, Service Now, Access It, and any other systems as they may be implemented.
Special projects and additional related duties as assigned by managers.
Support additional team members within the department and perform functions specific to their roles, as requested.
Be the Customer facing team member that shows the positive energy, often times when the customer is not being as respectful in return
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