Undivided is seeking an experienced freelance writer for a mission-driven company that offers the opportunity to directly impact families raising children with disabilities on a large scale.

Who we are:Parents raising kids with disabilities and developmental delays have to navigate complex systems to get their children the services they need, from medical care to therapies to accommodations at school. Our mission at Undivided is to provide better resources to families so that every child with disabilities can access those services — and parents have more time, more money, greater emotional bandwidth, and a community of support around them.

Undivided provides an innovative desktop and mobile app that makes it easy for parents to organize, digitize, and share their child’s paperwork from anywhere. We also offer 1:1 support through parent coaching for families who need more assistance. We have created a formidable parent resource hub that includes long-form articles tackling topics that matter most to our families, resource lists, how-tos, interviews, and guides. We distribute a newsletter to thousands of subscribers and host frequent virtual events and office hours with experts in special education, public benefits, health insurance, advocacy, and more.

The content writer will write and format long and short-form articles, aimed at providing actionable information to parents raising kids with disabilities while maintaining the brand integrity and overall tone of Undivided. Articles are based on research and interviews; interviews are recorded whenever possible, depending on source preference. Candidates must have a strong background in interviewing, critical thinking skills, and professional journalistic writing experience.

The ideal candidate will have:

• Ability to break down complex topics (educational, medical, legal, financial, public benefits, etc.) into relatable language for families.
• Excellent knowledge of English grammar and spelling, and familiarity with the Chicago Manual of Style.
• Professional experience in journalistic writing, fact-checking, and research.
• Research, identify, and establish connections with expert sources and organizations for articles, research reports, social media, and other types of collaboration/partnership.
• Experience with professional editing a huge plus.
• High level of comfort and ability to interview sources and synthesize into an article.
• Ability and willingness to conduct recorded interviews.
• Strong critical thinking skills and keen attention to detail.
• Strong written and verbal communication and organization skills.
• Efficient time-management capabilities.
• Ability to adapt and adhere to the tone and voice of Undivided.
• Ability to problem-solve, prioritize, and manage deadlines.
• Ability to work remotely yet collaboratively. Must be an excellent communicator.
• Experience with or willingness to use tech platforms such as Slack, Google Suite, Zoom, YouTube, Facebook, etc.
• Willingness to learn from and honor cultural differences, including disability culture.
• Mission-driven mindset.
• Experience working in special education and/or a disability-specific field and/or deep personal knowledge of disability is a huge bonus but not required.

Primary responsibilities:

• Write long-form researched articles, news items, member guides, resource lists, interviews, and other content for families raising children with disabilities.
• Research, identify, and establish connections with expert sources and organizations for interviews for use of articles/social media channels via Zoom and be comfortable recording the interviews for possible video clips.
• Oversee transcription of interviews, as well as selection of clips to share with the broader community.
• Source images and other media.
• Maintain the brand integrity and overall tone of Undivided and our style guide.

Position details:

• Freelance
• Location: Los Angeles area (remote)
• Hourly rate between $25-$35/hour, dependent on experience
• Bachelor’s degree in English, writing, journalism, communications, or related field
• At least two years of professional, journalistic writing experience
• Writing samples that include interviews are required
• Ability to work/correspond during Pacific Time zone business hours is preferred

To apply:Please include a cover letter explaining a little about yourself, your connection to the disability community (if any), a summary of your professional writing experience, and why you’re a good fit for this position. Attach writing samples that include interviews and/or provide a link where we can view your samples.

We hire the best talent we can find, which means actively seeking diversity of beliefs, backgrounds, education, and ways of thinking. We strive to build an inclusive culture where differences are celebrated and leveraged to inform better design and business decisions. Undivided is proud to be an equal opportunity workplace and affirmative action employer. We are committed to equal opportunity regardless of race, color, religion, sex, gender identity, national origin, ancestry, citizenship, age, physical or mental disability, legally protected medical condition, family care status, military or veteran status, marital status, domestic partner status, sexual orientation, or any other basis protected by local, state, or federal laws.

Employer: Undivided

Job Title: Part-Time Navigator

Undivided is searching for our next round of part-time Navigators to support parents raising children with disabilities. This part-time role presents an exciting opportunity to directly impact families raising children with disabilities.

Navigators partner with parents to map out where they may be able to increase the supports available to them, including insurance, public benefits, and the school system. Our goal is to take away the “don’t know what you don’t know” aspect of parenting and empower our families raising kids with disabilities with information, resources, and support to maximize their child’s potential.

This position provides an opportunity to share your experience and support families while working remotely from your home with flexible work hours.

Primary responsibilities:

• Develop trust and rapport with clients
• Work with parents to identify supports that are available to them
• Work with parents to determine their priorities and goals, both short term and long term
• Work with parents to develop a personalized action plan for their family
• Support families by providing resources and guides as needed
• Facilitate monthly 45-minute Boost calls with your clients
• Communicate regularly with your clients within our app
• Attend meetings as requested by clients such as IEPs, IPPs, and Self-Determination meetings
• Support parents in the use of their account Binder to keep track of their child’s providers, therapies, assessments, evaluations, IEPs, and more
• Perform a variety of administrative duties including capturing notes after client calls
• Promote and amplify Undivided’s voice, mission, and culture of inclusivity

Required education and experience:

• At least three years of personal experience or two years of professional experience navigating systems including special education, Regional Center, Medi-Cal, IHSS, and/or CCS; parent or volunteer experience welcome.
• A minimum of one year of experience providing services to families of children with disabilities or directly to children with disabilities. Can include volunteer experience.
• Bachelor’s or master’s-level training in social work, education, special education, human resources, counseling, nursing, or a family support–related field is a plus.

Required skills and abilities:

• Critical thinking skills
• Resourcefulness and flexibility
• Excellent verbal, written, and interpersonal skills
• Practical understanding of at least one key California system that Undivided clients use such as special education, Regional Center, Medi-Cal, and/or health insurance
• Ability to show warmth and appreciation of human growth at all levels and understand the process of gaining trust and credibility with individuals and families
• Ability to enter data into various electronic systems while maintaining the integrity and accuracy of the data
• Ability to be professional, punctual, flexible, and reliable
• Action-oriented attitude with strong problem-solving skills
• Ability to handle sensitive information in a confidential manner
• Ability to understand, uphold, and continue working toward accomplishing the mission, strategic goals, and performance measures of the organization

Preferred skills and knowledge:

• Computer-literate with basic knowledge of Google Suite, data tracking programs, Notion, Slack, Vimeo, Zoom, etc.

If this sounds like you, please apply today!

We are an Equal Opportunity Employer and do not discriminate against applicants due to race, ethnicity, gender, religion, national origin, veteran status, or on the basis of disability.

Pay Type: Contractor

Employment Indicator: 15–40 hours per week as needed

Hiring Rate: $25 an hour (with opportunities for growth)

Seniority Level: Mid-level

Location: Headquarters is in Los Angeles area; Navigators work remotely