Support Centre Senior Operator - 12 Months FTC (French)
Support and monitor outsource agents in their daily tasks via email & instant messaging
Daily Tasks, Internal Tools & Procedures
Edit and proofread texts to ensure content is up to date, accurate and grammatically perfect
Key Stakeholders:
European Customer Support Director, Support Centre Senior Manager, Support Centre Manager, Senior Support Centre Operators, Frontline Support Centre Agents, Game Master Team, Operations Support Group, Community Teams
Essential:
Desirable:
Essential:
Desirable:
Desirable:
Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability.
Our pledge to D&I
At Square Enix we believe in the importance of being a diverse and global company, and we stand firmly together against any forms of injustice, intolerance, harassment or discrimination. In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all. One of our goals is to champion diversity in games and at work and work together to inspire real change.
Learning and education around D&I will be a key element for us to continue to grow as an organization. With unconscious bias training, D&I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality. We need all our efforts to continue to build our culture of inclusion and equality.
We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few.
Hybrid Working Policy
Square Enix is pleased to be an employer that offers flexibility within the workplace.
We have a hybrid working policy which allows employees to work from the comfort of their home, three days per week, and in our amazing Blackfriars office for the other two.
Or, if being in the Office is your preference, you can choose three days working from our office and two days working from home. The choice is yours!
See more jobs at Square Enix
Game Master - German Speaking - 12 Months FTC
A new and exciting opportunity has arisen at Square Enix UK, with the current expansion we are currently looking for a Game Master fluent in German language to provide superior in-game quality of service and support to our online players of FINAL FANTASY XI & XIV, using our in-house communication tools. If you speak German fluently, please apply as we are assessing all candidates for the role, with and without experience of playing FFXIV. This vacancy is available on a 12 months fixed term contract.
Key Stakeholders:
European Game Master Manager, European Customer Support Director, C&S Team
Essential:
Desirable:
Essential:
Please note that Square Enix does not accept speculative candidate submissions from recruitment agencies.
Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability.
Our pledge to D&I
At Square Enix we believe in the importance of being a diverse and global company, and we stand firmly together against any forms of injustice, intolerance, harassment or discrimination. In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all. One of our goals is to champion diversity in games and at work and work together to inspire real change.
Learning and education around D&I will be a key element for us to continue to grow as an organization. With unconscious bias training, D&I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality. We need all our efforts to continue to build our culture of inclusion and equality.
We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few.
Hybrid Working Policy
Square Enix is pleased to be an employer that offers flexibility within the workplace.
We have a hybrid working policy which allows employees to work from the comfort of their home, three days per week, and in our amazing Blackfriars office for the other two.
Or, if being in the Office is your preference, you can choose three days working from our office and two days working from home. The choice is yours!
See more jobs at Square Enix
Support Centre Senior Operator - 12 Months FTC (German)
Support and monitor outsource agents in their daily tasks via email & instant messaging
Daily Tasks, Internal Tools & Procedures
Edit and proofread texts to ensure content is up to date, accurate and grammatically perfect
Key Stakeholders:
European Customer Support Director, Support Centre Senior Manager, Support Centre Manager, Senior Support Centre Operators, Frontline Support Centre Agents, Game Master Team, Operations Support Group, Community Teams
Essential:
Desirable:
Essential:
Desirable:
Desirable:
Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability.
Our pledge to D&I
At Square Enix we believe in the importance of being a diverse and global company, and we stand firmly together against any forms of injustice, intolerance, harassment or discrimination. In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all. One of our goals is to champion diversity in games and at work and work together to inspire real change.
Learning and education around D&I will be a key element for us to continue to grow as an organization. With unconscious bias training, D&I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality. We need all our efforts to continue to build our culture of inclusion and equality.
We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few.
Hybrid Working Policy
Square Enix is pleased to be an employer that offers flexibility within the workplace.
We have a hybrid working policy which allows employees to work from the comfort of their home, three days per week, and in our amazing Blackfriars office for the other two.
Or, if being in the Office is your preference, you can choose three days working from our office and two days working from home. The choice is yours!
See more jobs at Square Enix
Square Enix is a publisher of entertainment contents, primarily known for digital games such as Final Fantasy series, Kingdom Hearts, Dragon Quest, NieR, Life is Strange and Just Cause. Our mission is to create and deliver entertainment contents which resonates with hearts and minds of customers.
The Senior Data Scientist, Recommendation will be a passionate leader focused on providing optimized and personalized user experiences powered by the application of machine learning. A key member of the Data Science & AI Team, the Sr. Data Scientist will build, manage, and improve our communications with fans via large-scale models that drive engagement.
The successful candidate will excel at solving problems, delivering effective recommender system projects, and ensuring the process is streamlined, efficient, and continuously optimized. Adept at managing system implementations across various stages of development, the Senior Data Scientist, Recommendations should be as comfortable with early-stage Proof of Concept advocacy, project management, and internal workflow creation, as with introducing ML Ops practices and enhancing existing projects with more sophisticated methods. This role will lead mid or junior level data scientist(s) and collaborate with Data Engineering, DevOps, and business stakeholders to ensure the accurate implementation and impact of recommender systems deployed.
Key Stakeholders:
Digital Channels, CRM&Rewards, Community & Service, Data Services, Intelligence, Analytics
Essential:
Essential:
Our goal at Square Enix is to hire, retain, develop and promote the best talent, regardless of age, gender, race, religious, belief, sexual orientation or physical ability.
Our pledge to D&I
At Square Enix we believe in the importance of being a diverse and global company, and we stand firmly together against any forms of injustice, intolerance, harassment or discrimination. In our effort to create a truly diverse workforce, we pledge to continue to raise awareness in every step of the employee experience, from recruitment to promotions to ensure equal opportunities for all. One of our goals is to champion diversity in games and at work and work together to inspire real change.
Learning and education around D&I will be a key element for us to continue to grow as an organization. With unconscious bias training, D&I workshops and a variety of initiatives to give our employees the opportunity to be heard and be part of that change to achieve real equality. We need all our efforts to continue to build our culture of inclusion and equality.
We are also proud to partner with UKIE's Raise the Game pledge, BAME in Games and Women in Games, to name a few.
Hybrid Working Policy
Square Enix is pleased to be an employer that offers flexibility within the workplace.
We have a hybrid working policy which allows employees to work from the comfort of their home, three days per week, and in our amazing Blackfriars office for the other two.
Or, if being in the Office is your preference, you can choose three days working from our office and two days working from home. The choice is yours!
See more jobs at Square Enix