Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our recruitment process:

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. 

Following your application being reviewed, you can expect the below:

Stage 1 - Telephone call with Anna Griffin, Talent Acquisition Partner 

Stage 2 & 3 - Two stage role related interviews, both with Maria Vidler, Chief Customer Officer. 

About the role: 

At Starling Bank, the customer always comes first and this is an important quality we look for in all our colleagues. We're looking for a Director of Customer Resolution to join our complaints Management team to strategically lead the complaints department and ensure that we are delivering good outcomes for our customers. The Director of Customer Resolution will be responsible for establishing and embedding the right operating model, framework, tools and capabilities for effective end to end regulated complaints management for Starling Bank. 

A key part of this role is being accountable for ensuring compliance with regulatory requirements, delivering good customer outcomes and driving a reduction strategy through the effective use of root cause data. 

This is a strategic role that will work with industry bodies such as the Financial Ombudsman to share best practice and forge strong and productive relationships.

If you have demonstrative experience leading a complaints function within an FCA regulated environment, we want to hear from you!

This role is certified under the Senior Manager Certification Regime; a Fit and Proper assessment will be conducted for the successful candidate. 

Working arrangements: 

The successful candidate must be within commutable distance to Cardiff. The first 6 weeks will be spent on site, moving to 2-3 days per week after this period. The Complaints team are based across all four of our operational sites (Cardiff, London, Manchester & Southampton), travel between sites will be required. 

Key Responsibilities:

• Develop and maintain the complaints handling framework for Starling as it continues to grow and serve more customers. Responsible for the maintenance of all procedures, templates and communications with customers, in line with agreed policies.
• Lead a team of circa 100 complaint handlers through seven team managers; managing complaints, providing high quality resolution of customer service issues, taking a customer centric approach to remedial actions and delivering high quality communication to our customers on the outcome of complaints.
• Lead individuals and groups through strategic change and/or organisational change. 
• Responsible for the recruitment, development and performance management of the team and ensuring we have the right capability to meet our customer needs including subject matter experts.
• Ensure all cases are dealt with within agreed timelines / SLAs and always within regulatory timescales, through efficient management of the caseload. Ensure appropriate monitoring, reporting, and MI production to evidence this.
• Influence, collaborate and work with internal stakeholders such as Risk, (to ensure we meet regulatory requirements) and Legal (for resolving more complex disputes) and others as needed.
• Drive Bank engagement with FOS and all relevant external third parties. 
• Undertake root cause analysis to drive improved solutions and service longer term, working with stakeholders across the organisation to deliver such.

Behaviours and Competencies:

• High level of integrity, energy and sense of urgency to make things happen. 
• Experience of leading a large team in a financial services environment.
• Knowledge of complaints handling processes in a regulated environment. 
• Excellent communication and influencing skills to manage relationships and drive positive change to enhance the customer journey. 
• Flexibility to work in ambiguous situations and support customer and business priorities. 
• Experience in collaborating effectively across a variety of business areas 
• Enthusiasm for driving forward service improvements with the tenacity to overcome any obstacles.

Skills:

• Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies.
• Analytical skills to investigate, collate and evaluate information
• Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions.
• Ability to work under pressure and manage competing priorities. 

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us:

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our recruitment process:

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. 

Following your application being reviewed, you can expect the below:

Stage 1 - Telephone call with Anna Griffin, Talent Acquisition Partner 

Stage 2 & 3 - Two stage role related interviews, both with Maria Vidler, Chief Customer Officer. 

About the role: 

At Starling Bank, the customer always comes first and this is an important quality we look for in all our colleagues. We're looking for a Director of Customer Resolution to join our complaints Management team to strategically lead the complaints department and ensure that we are delivering good outcomes for our customers. The Director of Customer Resolution will be responsible for establishing and embedding the right operating model, framework, tools and capabilities for effective end to end regulated complaints management for Starling Bank. 

A key part of this role is being accountable for ensuring compliance with regulatory requirements, delivering good customer outcomes and driving a reduction strategy through the effective use of root cause data. 

This is a strategic role that will work with industry bodies such as the Financial Ombudsman to share best practice and forge strong and productive relationships.

If you have demonstrative experience leading a complaints function within an FCA regulated environment, we want to hear from you!

This role is certified under the Senior Manager Certification Regime; a Fit and Proper assessment will be conducted for the successful candidate. 

Working arrangements: 

The successful candidate must be within commutable distance to Manchester. The first 6 weeks will be spent on site, moving to 2-3 days per week after this period. The Complaints team are based across all four of our operational sites (Cardiff, London, Manchester & Southampton), travel between sites will be required. 

Key Responsibilities:

• Develop and maintain the complaints handling framework for Starling as it continues to grow and serve more customers. Responsible for the maintenance of all procedures, templates and communications with customers, in line with agreed policies.
• Lead a team of circa 100 complaint handlers through seven team managers; managing complaints, providing high quality resolution of customer service issues, taking a customer centric approach to remedial actions and delivering high quality communication to our customers on the outcome of complaints.
• Lead individuals and groups through strategic change and/or organisational change. 
• Responsible for the recruitment, development and performance management of the team and ensuring we have the right capability to meet our customer needs including subject matter experts.
• Ensure all cases are dealt with within agreed timelines / SLAs and always within regulatory timescales, through efficient management of the caseload. Ensure appropriate monitoring, reporting, and MI production to evidence this.
• Influence, collaborate and work with internal stakeholders such as Risk, (to ensure we meet regulatory requirements) and Legal (for resolving more complex disputes) and others as needed.
• Drive Bank engagement with FOS and all relevant external third parties. 
• Undertake root cause analysis to drive improved solutions and service longer term, working with stakeholders across the organisation to deliver such.

Behaviours and Competencies:

• High level of integrity, energy and sense of urgency to make things happen. 
• Experience of leading a large team in a financial services environment.
• Knowledge of complaints handling processes in a regulated environment. 
• Excellent communication and influencing skills to manage relationships and drive positive change to enhance the customer journey. 
• Flexibility to work in ambiguous situations and support customer and business priorities. 
• Experience in collaborating effectively across a variety of business areas 
• Enthusiasm for driving forward service improvements with the tenacity to overcome any obstacles.

Skills:

• Ability to communicate effectively in a variety of media (written and verbal) to a wide range of audiences - customer, stakeholders, external bodies.
• Analytical skills to investigate, collate and evaluate information
• Ability to take a problem solving approach and to analyse information and situations and generate recommendations and solutions.
• Ability to work under pressure and manage competing priorities. 

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us:

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 4,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

About the Role

We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. The opportunity is to develop and deliver your engineering and/or analyst skills within the Cyber security group, we recognise that an individual's professional development, strengths and preferences will change over time and so will the demands and opportunities within the bank.

We value people being engaged and caring about customers, caring about the code they write or the  business systems and processes they develop to make Starling Secure.

As a member of the Cyber Security team, whilst It is not expected that you will have worked in all of these areas, you will have a broad experience and knowledge across:

Essential

• Promote cyber security standards, procedures & guidelines, and best practices outside the security functions.
• Strong communication and interpersonal skills including the ability to explain complex security concepts to technical and non-technical audiences. 
• Ability to engage and communicate with senior stakeholders and support teams across any number of business functions.
• Understanding of cyber security controls across different technology architectures including cloud (AWS, GCP)
• Design, development (including scripting and configuration) and continuous improvement of security solutions.
• Security development lifecycle and deployment.
• Champion efforts to secure business processes and data through collaboration 
• Understanding and awareness of security principles including privileged access, role based access  technologies and approaches.
• Innovation mindset.
• Enjoy problem solving.
• Be self motivated and want to continue to learn and develop and challenge.
• Programming skills e.g. Python, Go, Java, Rust.
• Engage with the broader security community within and external to the organisation.

Desirable

• Experience within or across Identify/Detect/Protect/Recover/Respond or Governance NIST Domains.
• Experience with security control frameworks such as NIST CSF, CIS benchmarks, ISO27001, SOC2.

Specific Job Skills and Responsibilities

Security Event & Incident Management:

• Provide leadership and direction during High Priority incidents. Demonstrate command and control, whilst maintaining an overall incident perspective and ensuring the Incident Management processes are followed.
• Produce clearly written Post-Incident reporting, and conduct Post-Incident Reviews to ensure lessons learned and remediation steps are implemented.
• Acting as Engineering liaison, providing SME knowledge on infrastructure during an incident. 
• Participate and contribute to threat led investigation and exercise activities providing guidance and recommendation on improvements for implementation.
• Stay abreast of current industry trends relevant to the business and cybersecurity.

Security Information & Event Management Development:

• Identify, prioritise, define, and enhance log ingestion (including new sources) into the organisations SIEM & SOAR enabling continuous improvement in event detection, incident analysis and response.
• Enable and continuously improve the automation of processes within the wider security operations team leading to effective, timely and scalable response in the evolving threat landscape.
• Support the development of log pipelines to the SIEM, collaborating with wider technology teams across requisite architecture, in particular data engineering.
• Support the development and continuous improvement of log parsing capabilities.
• Ensure technical development within security operations is aligned to wider system development life cycle and operating procedures.
• Ensure security operations development and automation is clearly documented providing knowledge share to the wider security operations team as appropriate.
• Act as a subject matter expert, review and advise on security log architecture to enable development of effective detection controls and performant log ingestion.
• Evaluate new solutions and improvements to existing telemetry and processes based on incident outcomes and capability assessments; identify and propose practicable proportionate improvements.
• Continually develop and maintain knowledge and expertise on the Bank proprietary systems, security model and wider security best practices.

Security Operations Team wide responsibilities:

• Collaborate with the wider Security operations team in the definition and execution of training to ensure effective security event and incident management procedures.
• Collaborate with the wider Security and business teams to enable continuous improvement in the efficacy of security information and event management control environment.
• Acting as Engineering liaison, providing SME knowledge on security operations infrastructure and information analysis during an incident. 
• Support and guide further Information Security Engineers within the Security Operations team in the delivery of new capabilities and continuous improvement of team solutions.
• Participate in cyber security team hiring procedures as required.

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

1. Overall personality and general interview - Reporting manager - 30 minutes
2. Role based competency - Security team - 1.5 hours
3. Final Interview - Leadership - 30 minutes

Starling technology works in a hybrid pattern both from home and one of our three offices. Our preference is that you’re located within a commutable distance to either our London, Southampton or Cardiff office, so that we’re able to see each other and collaborate in person three days a week.

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2300 across five offices in London, Cardiff, Dublin, Southampton, and soon to be Manchester. Our journey started in 2014, and since then we have surpassed three million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

About the Role:

Working within our engineering team, you will be responsible for the application and infrastructure used to support our PostgreSQL databases. This will include:

• Working within the DBA team to build out our Database Manager application used to manage and monitor our databases.
• Working with our teams to understand their database needs and make adjustments from an application and infrastructure standpoint. 
• Monitoring and optimising the performance of databases
• Query analysis to understand how our databases are being used
• Allocating for systems requirements and planning future needs
• Working within the team to understand how to manage and maintain Postgres database infrastructure
• Monitor and optimise the performance of our ever growing PostgreSQL database.
• Keep our database estate up to date - both from a vulnerability management and supported Postgres version point of view
• Managing and monitoring data replication
• Lead regular disaster recovery testing initiatives
• Own and improve technical documentation and processes for database tasks - enabling teams to self help with e.g. allocating system storage and planning storage needs; performing upgrades; optimising database queries
• Own and improve monitoring dashboards and alerts
• Own cost optimisation - reviewing and proposing recommendations for optimising database footprint, including reserved instance lifecycle management 
• Embrace automation and be reluctant for manual implementation
• Implement security best practices
• Demonstrate knowledge of new technologies and changes in the industry

The ideal candidate will have experience in the following: 

• Proven experience working as a DBA
• Experience of using infrastructure as code. Preferably Terraform 
• Experience working with AWS RDS Postgres or GCP Cloud SQL databases 
• Understanding of Postgres administration, monitoring, disaster recovery and performance tuning
• Self-motivated person able to drive change, take initiative and own their work
• Ability to communicate at all levels of the business to understand the users needs 
• Built and deployed PostgreSQL clusters into production (would consider Oracle/MySQL and similar technologies)
• Knowledge of Postgres configuration settings
• A strong understanding of Postgres’ vacuum/MVCC process
• Worked within high availability, scalable environments
• Ability to engage with all levels of the business to understand user needs
• Strong ability to solve complex technical issues

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• First Interview - 30 minutes
• Technical Interview - 90 minutes
• Final Interview - 45 minutes

• 25 days holiday (plus public holidays)
• An extra day’s holiday for your birthday, taken a week on either side of the day
• 16 hours paid volunteering time a year
• Part-time and/or flexible hours available for most roles
• Hybrid/remote working
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Enhanced sick pay
• Contributory pension scheme
• Varied social groups set up and run by our employees
• Perkbox membership giving access to retail discounts, a cashback scheme, a wellness platform for physical and mental health, a birthday box and weekly free coffee
• Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme

Full details are available on our careers site

About Us:

Starling is a leading digital bank on a mission to disrupt the banking industry.

Since our launch in 2014, we've surpassed 2 million accounts, including over 350,000 business accounts. Our total deposits, meanwhile, have topped £5 billion and we have lent over £2bn over the same period. We're a fully licensed UK bank, and we have the culture and spirit of a fast-moving, disruptive technology company. We've won the Best British Bank award four years running, and now employ over 1500 people across our London, Southampton, Cardiff & Dublin offices.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

Hello, we’re Starling. We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way. We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices. 

Everyone at Starling gets the chance to own interesting things from day one, and we’re told one of the best things about working here is the ability to achieve a lot in a short space of time.

Our mission is to change banking for good. We can’t do that without our dedicated and passionate employees. Our People team deals with all aspects of our employee journey - talent acquisition, employee onboarding, talent management, total rewards and employee experience and culture.

We are now looking for a People Partner to join us in our Cardiff office. In this role you’ll work closely with our Operations teams and will take a lead in delivering our People plan at Starling.

Some of the areas you will be working on are:

• Culture and Engagement - play a key role in listening to employee feedback, identifying areas for improvement and delivering change to support and promote our culture
• Coaching and Development - work with senior leaders and managers to improve/enhance their leadership effectiveness by providing day to day advice and feedback
• Reward - inform decision making for reward processes and provide market analysis and insight
• Talent Management - identify and actively manage our talent ensuring we retain and develop our people
• Recruitment, planning and onboarding - working with our in-house recruitment resources to grow talented, diverse teams
• Organisational Design - provide proactive advice to improve the effectiveness of our teams and manage change as we scale
• Talent Acquisition and Onboarding - Partnering with our Talent Acquisition Team to ensure we continue to hire strong candidates and meet the resource needs of our growing business
• HR Operations and MI - provide input to the People Operations team to ensure accurate data and take responsibility for reporting to support our people decision-making

• Significant experience in an HR or a People function, which has given you a solid grounding as a generalist;
• Experience working in financial services;
• A strength/preference in Reward, Engagement or Talent Management would be a useful addition to the team;
• An understanding of Risk and Regulatory requirements,  and a willingness to develop your knowledge further;
• Strong execution skills and acute attention to detail;
• An ability to operate within a fast paced, growing business environment; to continuously improve and adapt to change business requirements;
• Numerate, with an evidence-based approach to decision making;
• Able to deliver effective results and meet deadlines in a flexible, organic, fast-paced environment.

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work and Salary Sacrificed Gym partnerships

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway.

We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. 

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. 

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. 

Our Engineering Environment

Engine Engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Engine. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Engine, to continue changing banking for good.

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We are looking for

Ideally, you will be an inquisitive Engineer, with an aptitude for finding clean and simple solutions to technical problems. You will be passionate about running observable and reliable database infrastructure that underpins the entire Engine technology platform. We are also on the lookout for Data Engineers.

The ideal candidate will have experience with:

• Database design and architecture
• Performance tuning
• Backup and recovery
• Security
• Cloud database infrastructure management on AWS/GCP using Infrastructure as Code
• Managing large database environments, preferably with Postgres
• Monitoring and alerting
• A proven track record of working closely with software engineers

You will

• Monitor and optimise the performance of our ever growing PostgreSQL database estate by working closely with our technology teams to understand the workloads
• Keep our database estate up to date - both from a vulnerability management and supported Postgres version point of view
• Managing and monitoring data replication
• Lead regular disaster recovery testing initiatives
• Own and improve technical documentation and processes for database tasks - enabling teams to self help with e.g. allocating system storage and planning storage needs; performing upgrades; optimising database queries
• Own and improve monitoring dashboards and alerts
• Contribute to the development of our in-house developed database manager tooling that’s responsible for performing all DBA related tasks without ever having to log into a database via the command line in production
• Own cost optimisation - reviewing and proposing recommendations for optimising database footprint, including reserved instance lifecycle management 
• Embrace automation and be reluctant for manual implementation
• Implement security best practices
• Demonstrate knowledge of new technologies and changes in the industry
• Ensure platform compliance with ISO27001, SOC2 and PCI-DSS

• An aptitude for thinking out of the box
• Experience with AWS, GCP or other cloud environments
• Understanding of database monitoring, analysis, disaster recovery and performance tuning
• Proven experience working as a DBA from a performance tuning and optimisation perspective
• Built and deployed PostgreSQL clusters into production (would consider Oracle/MySQL and similar technologies)
• Experience working with AWS RDS Postgres or GCP Cloud SQL databases
• Knowledge of Postgres configuration settings
• An understanding of Postgres’ vacuum/MVCC process 
• Worked within high availability, scalable environments
• Ability to engage with all levels of the business to understand user needs
• Strong ability to solve complex technical issues

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Stage 1 - 30 mins with an Engineer
• Stage 2 - 120 mins technical interview in person with three team members
• Stage 3 - 45 min final with an executive

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses on our technology. 

Engine is Starling's software-as-a-service (SaaS) business, and is the technology that was built to power Starling Bank. Engine split out as a separate business in early 2024. 

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

About Engineering at Engine by Starling

Platform engineering is something we are passionate about, we pride ourselves on delivering software in a reliable, scalable and maintainable manner. Our platform is expanding and with that brings new challenges to how we deliver software. All engineers are responsible for owning features from inception, through deployment, to running in production. Using a first principles approach, we aim to break down problems and implement solutions across every stage of that lifecycle. 

As an Engineer at Engine, you’ll be working on helping to build, scale and deploy our first in class cloud native banking platform to multiple cloud providers and regions globally. You will be encouraged to get involved in all areas of our platform. We value a multi-discipline approach to engineering and a culture that supports that. Some of the disciplines you will be exposed to include:

• Toolchain Development
• Build and Deployment Systems
• Observability and Reliability
• Runtime Orchestration; Control and Data Planes
• Global Multi-Cloud Architectures
• SaaS API Management and Security
• Core Java Platform

We do not expect you to have any experience in all of the above - we’re looking for curious individuals who like to work across multiple disciplines and see this as an opportunity to grow and learn about other areas.

Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blog or our case studies with Women in Tech.

What you'll get to do:

• Design, document, build and maintain secure, reliable & scalable infrastructure on AWS
• Work with stakeholders to design hybrid-cloud systems - we use AWS and also co-locate Payment HSMs in physical data centres around the world
• Ensure the performance and reliability of cloud environments whilst measuring cost-effectiveness
• Embrace automation and be reluctant for manual implementation
• Implement security best practices
• Ensure platform compliance with ISO27001, SOC2 and PCI-DSS
• Address infrastructure related remarks and issues raised by clients
• Share knowledge with colleagues by writing technical documentation and leading training sessions
• Take on a variety of projects and tasks covering multiple areas of engineering
• Demonstrate knowledge of new technologies and changes in the industry

Ideally, you will be an inquisitive Infrastructure Engineer, with an aptitude for finding clean and simple solutions to technical problems. You will be passionate about building observable and reliable systems that impact the wider engineering organisation. The ideal candidate will have:

• Experience with AWS services including EKS, VPC, RDS, EC2, S3, Load Balancing and IAM
• Experience of service oriented architecture with containers, distributed systems and immutable infrastructure
• Experience with Infrastructure as Code and infrastructure provisioning tools, particularly terraform
• Experience with observability software
• Experience with automation using a scripting language such as Golang or Python
• Experience implementing CI/CD pipelines
• Understanding concepts of RESTful APIs and web technologies such as API gateways
• Excellent communication and problem-solving skills

Desirably you'll have:

• Understanding of database monitoring, analysis, disaster recovery and performance tuning
• Knowledge of security and compliance frameworks like ISO270001, SOC2 and PCI-DSS
• Understanding of networking and routing concepts (TCP/IP, VLANs, VPNs, BGP, etc) and preferably experience designing and establishing connectivity between AWS and on-premise locations
• The ability to collaborate effectively in a cross-functional team
• Interest in learning new technologies

Our Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Initial interview with an Engineer - ~45 minutes
• Take home technical test to be discussed in the next interview
• Technical interview with some Engineers - ~1.5 hours
• Final interview with our CTO / deputy CTO ~45 minutes

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. 

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. 

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.

Some travel (including international) is likely to be necessary depending on the client and nature of the engagement.

About the role

This role is pivotal within Engine’s Product & Technology Proposition function, in making sure we understand the client needs, sell the right thing, and build the right product. We’re looking for a specialist in Core Banking / Finance to own and shape our product in this area. At Engine this domain primarily covers product configuration, interest calculation, and ledgers/accounting.

We’re looking for versatile, adaptable individuals who enjoy the challenge of a varied and collaborative role. You’ll work closely with the Business Development, Customer Success and Engineering functions to design solutions that meet client needs and our own product strategy. 

You’ll enjoy problem solving, getting to the detail, and understanding how clients can make the best use of our product, whilst designing ways to improve it. Your work will span product strategy, client-facing requirements gathering & solution design, and product ownership in an Engineering context.

What you'll get to do:

Product consulting

• You will have a detailed understanding of the Engine product and its core banking capabilities and work closely with the Business Development team on developed sales opportunities as well as the Delivery team in relation to client discovery work. 

• Engaging with clients to understand their needs, running exploratory workshops and delivering detailed demos of the product’s core banking capabilities
• Designing and documenting core banking solutions for the client, helping the client to understand what is and isn’t possible with Engine. 
• Designing changes to our core banking capabilities within the product in-line with our product strategy, working with our engineering function to provide key client context and influence feature design.  
• Designing and delivering training to partners and/ or clients

Product strategy

• Competitor analysis and market analysis to form a view of the direction of the product roadmap for our core banking capabilities with a focus on our target markets and clients 
• Developing sales materials with a deep understanding of the product and client needs

Product ownership

• You will have a specialism in core banking / Finance, bringing an expertise in core concepts such as Banking products, accountancy, general ledgers, interest calculation and marrying that competency to a detailed understanding of Engine’s capabilities. 
• You will design improvements to the product that align with the vision of the business, taking into account existing and potential clients
• You’ll develop a deep technical understanding of the product and how it works and work closely with the engineering teams  

Your background

• You have a background in Finance/Accountancy. 
• You understand and have executed/managed the core processes handled by Finance functions in a Financial Services context. 
• You’re familiar with the challenges faced by Finance functions in relation to their core banking platforms and have ideas about how these might be solved. 
• You may also have a background in Product Management or experience working with Engineering teams to design features in a less formal manner (e.g. as an SME providing context to a wider engineering effort).
• Experience of rapidly understanding problems and presenting solutions in a structured and informative manner

Your skills

• You are intellectually and technically curious and enjoy learning what things do and how they work
• You have a technical aptitude and curiosity
• You are self-motivated and independent. You’re able to switch contexts as needed and keep perspective on the big picture at all times without being overwhelmed 
• You are an expert story-teller and facilitator through presentations and written materials. 
• You’re comfortable handling ambiguity and working in a flat structure. 
• You have attention to detail
• You proactively take accountability for important and strategic activities 

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• 45 minute with someone from the team
• 1 hour with two more people from the team including our Technical Product Director
• 45 minutes with two of the senior leadership team

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. 

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. 

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

About the role

We are seeking a highly organised and detail-oriented Marketing Operations Lead to provide critical operational support across various marketing initiatives, including campaigns, events, sponsorships, communications and partnerships. This role will be responsible for ensuring smooth and efficient processes across the marketing team, offering administrative and organisational assistance to enhance productivity and campaign execution. The ideal candidate will have a strong background in project management, and administrative support, with a passion for streamlining processes and driving operational excellence.

Key Responsibilities

• Assist in the planning, coordination, and execution of marketing and communication campaigns across digital and traditional platforms.
• Manage timelines, resources, and deliverables for campaigns to ensure deadlines are met.
• Monitor the effectiveness of marketing campaigns, reporting on metrics to identify areas for optimisation.
• Coordinate logistics for marketing events, including conferences, webinars, merchandise and internal/external meetings.
• Manage vendor relationships, negotiate contracts, and handle event-related communications.
• Ensure seamless execution of events by overseeing event timelines, budgets, and staffing.
• Collaborate with internal teams and external partners to support strategic partnerships and sponsorships.
• Organise co-branded marketing materials, communications, and activities aligned with partnership goals.

Administrative and Organisational Support

• Provide administrative support to the marketing and business development leadership team, including meeting preparation, briefing documents and preparing reports.
• Maintain marketing documentation, databases, and project management systems to ensure team efficiency.
• Support the tracking of budgets and expenses related to marketing activities, providing regular updates to leadership.
• Assist in managing internal communications to ensure cross-functional alignment with other departments.
• Develop and implement operational workflows to streamline marketing activities and improve team productivity.
• Identify and resolve bottlenecks in project timelines and processes, ensuring smooth execution of initiatives.
• Create and maintain process documentation, ensuring consistency and clarity across the marketing team.

• 3+ years of experience in marketing or operations, project management, or a similar role.
• Strong organisational skills with the ability to manage multiple projects and priorities simultaneously.
• Excellent attention to detail, time management, and problem-solving abilities.
• Strong communication and interpersonal skills with the ability to collaborate effectively across teams.
• Experience in managing budgets, timelines, and vendor relationships.
• Ability to thrive in a fast-paced, dynamic environment while maintaining a focus on operational excellence.

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• 1 hour with our Head of Marketing and someone else from the team
• 45 minutes with our Chief Commercial Officer

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. 

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. 

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. We are an engineering led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. 

Our Engineering Environment

Engine Engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Engine. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Engine, to continue changing banking for good.

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

About the Role

As Engine is Starling’s SaaS offering we hold all of the data that is needed to run our client banks. We need to model, extract, join, format and ultimately securely share data with our clients so they can get insights into their business, build regulatory reports and run marketing campaigns. 

We’re already sharing millions of rows of data with our clients everyday and this is set to grow over the coming years. We’re investing in our reporting tooling so we can give our clients better insights - and faster.

As a Data Engineer you’ll be at the heart of our reporting tooling, adding new data features and improving how we expose new entities to our clients. You’ll also be helping to build tooling so we can get better visibility into data lineage, data quality and how accurate our documentation is. You’ll also be assisting our platform engineers to improve modelling of new features in a way that helps clients to use the data later.

What you’ll get to do

• Shape the future data strategy at Engine, including approaches, tooling and architecture.
• Develop data as a core product offering for Engine, working with and responding to client feedback and market analysis.
• Hire, build, coach and mentor a data engineering team to implement the future of data in Engine.
• Understand, build and develop data integration and warehousing solutions
• Obtain a wide and varied understanding of how our client banks operate
• Explore ways to monitor and enhance data quality and reliability
• Identify, design, and implement internal process improvements: automating manual processes, optimising data delivery, etc.
• Work with cloud-based infrastructure (AWS, GCP) for hosting data solutions and applications
• Collaborate with clients, solution architects and other engineers to help meet the client goals


• Experience building strong data engineering teams
• Proven experience in development and maintenance of a cloud-based data warehouse
• Experience working across multiple teams, delivering complex outcomes across multiple domains
• Experience working cross-functionally with technologists from other specialties, and non-technical stakeholders across the business
• Exposure to data capabilities outside of engineering (e.g. data catalogue, data modelling, data lineage, data governance, data visualisation/reporting and compliance)
• Strong experience with SQL and relational databases
• Experience with Python or Java-based data processing frameworks such as Beam, Dataflow, Spark etc. 
• Good understanding of DevOps practices and Infrastructure as Code
• Good knowledge of data engineering tooling such as; dbt, Debezium
• Experience with data quality tooling (e.g. Great Expectations)
• Experience supporting and working with cross-functional teams in a dynamic environment

The main part of our Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great!

• Java, which makes up the majority of our backend codebase
• Micro-service based architecture
• Kubernetes
• TeamCity for CI / CD (our teams are releasing code many times per day!)
• Terraform

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Stage 1 - 30 mins with an Engineer
• Stage 2 - 90 mins technical interview with two team members 
• Stage 3 - 45 min final with an executive

• 33 days holiday (including public holidays, which you can take when it works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2300 across five offices in London, Cardiff, Dublin, Southampton, and soon to be Manchester. Our journey started in 2014, and since then we have surpassed three million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

About the Role:

Working within our engineering team, you will be responsible for the application and infrastructure used to support our PostgreSQL databases. This will include:

• Working within the DBA team to build out our Database Manager application used to manage and monitor our databases.
• Actively deliver on knowledge sharing across the team on Java
• Working with our teams to understand their database needs and make adjustments from an application and infrastructure standpoint. 
• Monitoring and optimising the performance of databases
• Query analysis to understand how our databases are being used
• Allocating for systems requirements and planning future needs
• Working within the team to understand how to manage and maintain Postgres database infrastructure

The ideal candidate will have experience in the following: 

• Experience of software development. Preferably Java
• Experience of using infrastructure as code. Preferably Terraform 
• Experience working in cloud environments (AWS or GCP) 
• Understanding of Postgres from an administrative and developer perspective
• Self-motivated person able to drive change, take initiative and own their work
• Strong ability to solve complex technical problems
• Ability to communicate at all levels of the business to understand the users needs 

Desirable:

• Knowledge of docker, or Kubernetes 

• Used to working at a senior level able to communicate effectively to achieve their goals

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• First Interview - 30 minutes
• Technical Interview - 90 minutes
• Final Interview - 45 minutes

• 25 days holiday (plus public holidays)
• An extra day’s holiday for your birthday, taken a week on either side of the day
• 16 hours paid volunteering time a year
• Part-time and/or flexible hours available for most roles
• Hybrid/remote working
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Enhanced sick pay
• Contributory pension scheme
• Varied social groups set up and run by our employees
• Perkbox membership giving access to retail discounts, a cashback scheme, a wellness platform for physical and mental health, a birthday box and weekly free coffee
• Access to ‘salary sacrifice’ benefits such as Cycle to Work scheme

Full details are available on our careers site

About Us:

Starling is a leading digital bank on a mission to disrupt the banking industry.

Since our launch in 2014, we've surpassed 2 million accounts, including over 350,000 business accounts. Our total deposits, meanwhile, have topped £5 billion and we have lent over £2bn over the same period. We're a fully licensed UK bank, and we have the culture and spirit of a fast-moving, disruptive technology company. We've won the Best British Bank award four years running, and now employ over 1500 people across our London, Southampton, Cardiff & Dublin offices.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. 

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and a year ago we split out as a separate business. 

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

Our technologists are at the very heart of Engine and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Engine is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, and discovering to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of Sydney so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

About the role

We’re looking for a Principal Backend Software Engineer to help build out our engineering team in Sydney, to work on the Engine Platform and make our existing features work for banks all over the world as well as building new features from scratch that Starling hasn’t released in the UK market.

This is an exciting opportunity to build a team from scratch and grow the Starling culture into a new region.

Engine by Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest Blogs or our case studies with Women in Tech.

We value people being engaged and caring about customers, caring about the code they write and the contribution they can make to banking around the world. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Engine, to continue changing banking for good.

What you'll get to do:

• Support, grow, mentor and lead the team through being their manager
• Work with our clients to understand their needs and help solve their problems
• Define best practices for Technology and enable quality work
• Understand client needs and architect solutions to solve for many future clients
• Help us grow the team in Sydney
• Contribute to our award winning platform and internal tooling
• Build new features and products from scratch in a configurable way
• Share your knowledge with those around you, contributing to our learning culture
• Own your projects, working in small teams across the bank to collaboratively deliver
• Aim for greatness in everything you do, staying curious and inquisitive
• Be part of a scaling team and organisation as we change banking for good

We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java and this is what we have built our entire banking platform on. We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we’d love to hear from you.

About you:

• a capable tech lead
• able to understand complex systems and design solutions to difficult problems
• comfortable talking to external teams to collaborate on delivering for clients
• an experienced Java engineer with cloud experience

The main part of our Backend Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great!

• Java, which makes up the majority of our backend codebase
• AWS & GCP - we're cloud-native
• Microservice based architecture
• Kubernetes (EKS)
• TeamCity for CI / CD (lots of team are releasing code 15-20 times per day!)
• Terraform and Grafana

Our interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Initial interview with a Principal Engineer - ~45 minutes
• Take home technical test to be discussed in the next interview
• Technical interview with some Engineers - ~1.5 hours
• Final interview, ideally face to face in Sydney, with our CTO / deputy CTO ~45 minutes

• 25 days holiday. You’ll also get your birthday on us
• The option to opt-out of public holidays
• The option to buy/sell up to 5 days of annual leave a year
• 16 hours paid volunteering time a year
• Enhanced Pat & Mat leave
• Perkbox
• Length of service increased annual leave
• Superannuation

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. 

Our Engineering Environment

Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We’re looking for a Reliability engineer to join our Platform team. While reliability is a concern of every service-owning team, our dedicated reliability team has a mission of building necessary systems and tools that improve our availability, scalability, observability and incident response. The team also advocates for reliability across engineering, collaborating with and empowering other teams to elevate their standards and practices.

Your responsibilities will include:

• Build and run the systems we need to ensure resilience across the whole platform, using cutting-edge techniques of observability and reliability engineering.
• Continually enhance our  incident response capability through tooling and practice improvements. The team does not act as the first line of incident response.
• Collaborate with other teams in order to establish key practices in their own development lifecycle.
• Participate in chaos experimentation to improve resilience.

Though not necessarily required, an ideal candidate would:

• be comfortable coding in at least one major language (e.g., Java, Go, Python, JavaScript)
• be comfortable working in the Cloud. We operate primarily in AWS and GCP.
• have a passion to reduce toil via automation
• relish taking ownership of features from idea through to production
• have expertise in and enthusiasm for observability / monitoring / telemetry in modern cloud-based environments. Our stack includes Prometheus, Grafana, Sentry, and others.
• understand and evangelise the value of measuring with indicators and objectives (SLIs / SLOs)
• be conversant with concepts from domains such as Linux, networking, containerisation, distributed systems, immutable infrastructure
• We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis. 

Our process:

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Initial phone call - ~45 minutes
• Take home technical test to be discussed in the technical interview - ~3 hours
• Technical interview - ~1.5 hours
• Final Interview - ~40 minutes

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. 

Our Engineering Environment

Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

Ideally, you have at least 5-6 years of experience as a professional software engineer.

We are very open about how we deliver software. For the most part we code in Java and we believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we’d love to hear from you.

We have built our entire banking platform in-house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

The main part of our Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great!

• Java, which makes up the majority of our backend codebase
• AWS & GCP - we're cloud-native
• Microservice based architecture
• Kubernetes (EKS)
• TeamCity for CI / CD (lots of team are releasing code 15-20 times per day!)
• Terraform and Grafana

Our process:

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Initial phone call - ~30 minutes
• Take home technical test to be discussed in the face to face - ~3 hours
• Technical call - ~1.5 hours
• Final Interview - ~40 minutes

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. 

Our Engineering Environment

Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

About the Role

Our infrastructure spans across AWS, Google Cloud and our physical data centres to support our internal operations. You will work within the Security Engineering team to engineer and support the technical mechanisms that ensure that the bank's systems and data remain secure at all times.

• Designing, building and maintaining internal security tools, services and the infrastructure they run on;
• Helping the Security Team to automate security processes and procedures;
• Investigation, triage and management of security incidents;
• Contribution to Starling’s secure architecture design;

We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. Below is an overview of experience that would be helpful:

• Experience in programming in Golang
• Knowledge of public cloud technologies, in particular AWS and GCP
• Some experience of using IAC technologies such as Terraform and Kubernetes
• Experience of working in any software development role; DevOps, SRE or Security Engineering experience is a nice to have
• Some knowledge of certification management, mTLS and SCEP is a plus
• A genuine enthusiasm for identifying security problems and building solutions to them

Our process:

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Initial phone call - ~45 minutes
• Take home technical test to be discussed in the technical interview - ~3 hours
• Technical interview - ~1.5 hours
• Final Interview - ~40 minutes

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. 

Our Engineering Environment

Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we’d love to hear from you.

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

The main part of our Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great!

• Java, which makes up the majority of our backend codebase
• AWS & GCP - we're cloud-native
• Microservice based architecture
• Kubernetes (EKS)
• TeamCity for CI / CD (lots of team are releasing code 15-20 times per day!)
• Terraform and Grafana

Our process:

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Initial phone call - ~45 minutes
• Take home technical test to be discussed in the technical interview - ~3 hours
• Technical interview - ~1.5 hours
• Final Interview - ~40 minutes

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. The expectation for this role is 2-3 days in the office.

About the role

Here at Starling we are growing, and our first line information technology & security risk team is looking for someone passionate about making a difference with a drive for managing risk events and incidents to prevent disruption to our services.  

As a member of our first line risk team, you will be responsible for executing day to day activities ensuring the continued operational resilience and preparedness of the organisation working collaboratively with all stakeholders including second and third line to prevent, respond, recover and learn from operational disruption events.  

You will work on a variety of issues including:

• Actively support the management of the Bank’s technical resilience and continuity arrangements
• Creating, maintaining, and updating the Bank’s continuity and recovery documentation
• Working across the Technology teams to ensure that resilience, continuity, and recovery activities are completed.

Key Responsibilities

• Ensure that the Bank’s regulatory obligations are well understood and that any changes are communicated in a timely manner
• Work with stakeholders to ensure that business impact and risk assessments are performed
• Maintain the Bank’s continuity and recovery documentation
• Produce accurate and timely reports regarding the Bank’s resilience, continuity, and recovery arrangements
• Manage the Bank’s testing strategy and ensure that tests are performed, recorded, and that lessons learned are implemented
• Engage with the Third Party Risk Management and Vendor Management teams to obtain sufficient assurance about the continuity and resilience arrangements of our vendors
• Contribute to and participate in the continued development of our operational resilience, business continuity, and disaster recovery management systems
• Support continual improvement activities within the team.

You will need to…

• A comprehensive understanding of operational resilience, business continuity, and disaster recovery standards and best practice
• Have a strong analytic ability to look at complex business processes, identify opportunities for and, where appropriate, recommended business process improvements
• Have a pragmatic approach and be able to work collaboratively in a technology driven environment to develop proportionate response plans
• Develop and maintain an understanding of the operational regulatory environment
• Take responsibility and do the right thing for customers, colleagues and partners.

We are looking for individuals with experience across one or more of these areas. It is not expected that you will have worked in all of these.

The following skills and experience are desirable: 

• Experience working within financial services or business continuity management. Alternatively, experience in business operations teams or wider risk management.
• Experience of working with industry recognised standards and frameworks such as ISO and NIST
• Experience of information technology systems and processes including cloud.
• Experience working with key stakeholders, developing working relationships and providing insightful management reporting / information. 
• Good attention to detail plus analysis and presentation skills
• Flexibility in your approach to meeting goals as part of the wider team.
• An innovative mindset and general interest  in information technology, automation, and development (including coding).

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Initial interview with 2 team members - 45 minutes
• Second interview the line manager - 45 minutes
• Final interview with our CISO - 45 minutes

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About Us

About Us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

Starling is the UK’s first and leading digital bank on a mission to fix banking! We built a new kind of bank because we knew technology had the power to help people save, spend and manage their money in a new and transformative way.

We’re a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We’re a bank, but better: fairer, easier to use and designed to demystify money for everyone. We employ more than 3,000 people across our London, Southampton, Cardiff and Manchester offices.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager. 

Our Engineering Environment

Starling engineers are excited about helping us deliver new features, regardless of what their primary tech stack may be. Hear from the team in our latest blogs or our case studies with Women in Tech.

We are looking for engineers at all levels to join the team. We value people being engaged and caring about customers, caring about the code they write and the contribution they make to Starling. People with a broad ability to apply themselves to a multitude of problems and challenges, who can work across teams do great things here at Starling, to continue changing banking for good.

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

We’re open-minded when it comes to hiring and we care more about aptitude and attitude than specific experience or qualifications. We are very open about how we deliver software. For the most part we code in Java, but you need not be an expert when you join us! We believe in clean coding, simple solutions, automated testing and continuous deployment. If you care enough to find elegant solutions to difficult technical problems, we’d love to hear from you.

We have built our entire banking platform in house and mostly in Java. We are looking for people who want to work on building the tooling that is used by our engineers on a daily basis.

The main part of our Tech Stack is listed below, we don't ask that you have experience in all of this, but if you do, that's great!

• Java, which makes up the majority of our backend codebase
• AWS & GCP - we're cloud-native
• Microservice based architecture
• Kubernetes (EKS)
• TeamCity for CI / CD (lots of teams are releasing code 15-20 times per day!)
• Terraform and Grafana

Our process:

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the following:

• Initial phone call - ~45 minutes
• Take home technical test to be discussed in the technical interview - ~3 hours
• Technical interview - ~1.5 hours
• Final Interview (normally done on the same day as the face to face) - ~40 minutes

• 25 days holiday (plus take your public holiday allowance whenever works best for you)
• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

About us

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Starling Bank is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Starling Bank are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice.

By submitting your application, you agree that Starling Bank may collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we may process, where we may process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job

Starling is the UK’s first and leading digital bank on a mission to fix banking! Our vision is fast technology, fair service, and honest values. All at the tap of a phone, all the time.

We are about giving customers a new way to spend, save and manage their money while taking better care of the planet which has seen us become a multi-award winning bank that now employs over 2800 across five offices in London, Cardiff, Dublin, Southampton, and Manchester. Our journey started in 2014, and since then we have surpassed 3.5 million accounts (and four account types!) with 350,000 business customers. We are a fully licensed UK bank but at the heart, we are a tech first company, enabling our platform to deliver brilliant products.

Our technologists are at the very heart of Starling and enjoy working in a fast-paced environment that is all about building things, creating new stuff, and disruptive technology that keeps us on the cutting edge of fintech. We operate a flat structure to empower you to make decisions regardless of what your primary responsibilities may be, innovation and collaboration will be at the core of everything you do. Help is never far away in our open culture, you will find support in your team and from across the business, we are in this together!

The way to thrive and shine within Starling is to be a self-driven individual and be able to take full ownership of everything around you: From building things, designing, discovering, to sharing knowledge with your colleagues and making sure all processes are efficient and productive to deliver the best possible results for our customers. Our purpose is underpinned by five Starling values: Listen, Keep It Simple, Do The Right Thing, Own It, and Aim For Greatness.

Hybrid Working

We have a Hybrid approach to working here at Starling - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person. We don't like to mandate how much you visit the office and work from home, that's to be agreed upon between you and your manager.

Responsibilities:

• Translate data requirements from across the organisation into robust and reusable data models, with a particular focus on credit regulatory submissions
• Maintain consistent and clear documentation and communicate with business stakeholders (both technical and non-technical)
• Collaborate with the wider data team to help meet the business goals, including peer reviews 
• Take ownership of a project end-to-end and manage priorities accordingly

• Strong experience with SQL
• Experience working within the credit domain
• Self-starter with ability to think outside the box
• Good attention to detail
• Strong experience with Looker or a similar visualisation tool
• Strong communication and documentation skills for both technical and non-technical audiences
• Experience supporting and working with cross-functional teams in a dynamic environment

Desirable Requirements

• Strong experience with dbt or a desire to learn

Interview Process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• Stage 1 - 30 mins with one of the team
• Stage 2 - Take home test
• Stage 3 - 60 mins technical interview with two team members
• Stage 4 - 45 min final with an executive and a member of the people team

• 33 days holiday (including flexible bank holidays)

• An extra day’s holiday for your birthday

• 16 hours paid volunteering time a year

• Part-time and/or flexible hours available for most roles

• Salary sacrifice, company enhanced pension scheme

• Life insurance at 4x your salary

• Hybrid/remote working

• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton

• Generous family-friendly policies

• Varied social groups set up and run by our employees

• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks

• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

See more jobs at Starling Bank

Apply for this job

At Engine by Starling, we are on a mission to find and work with leading banks all around the world who have the ambition to build rapid growth businesses, on our technology. 

Engine is Starling's software-as-a-service (SaaS) business, the technology that was built to power Starling Bank, and two years ago we split out as a separate business. 

Starling Bank has seen exceptional growth and success, and a large part of that is down to the fact that we have built our own modern technology from the ground up. This SaaS technology platform is now available to banks and financial institutions all around the world, enabling them to benefit from the innovative digital features, and efficient back-office processes that has helped achieve Starling's success.

We draw upon our experience as knowledgeable bankers, and best in class technologists to become the chosen option for these banks, and preferred partners for leading consultancies.

As a company, everyone is expected to roll up their sleeves to help deliver great outcomes for our clients. Our teams tend to be hands on and work in an Agile way without being wedded to any particular methodology. We are an engineering led company and we’re looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world.

Hybrid Working

We have a Hybrid approach to working here at Engine - our preference is that you're located within a commutable distance of one of our offices so that we're able to interact and collaborate in person.

Some travel (including international) is likely to be necessary depending on the client and nature of the engagement.

We also have the opportunity available for people in this role to take up a secondment to Dubai for ~12 months - this is not mandatory, there's an option to opt in or out in the application form.

About the Role

This role will put you at the heart of Engine’s Delivery function, where you’ll be responsible for ensuring the successful implementation of the Engine platform for our clients. You’ll work on large-scale programmes, end-to-end, where you’ll be expected to manage day-to-day delivery across a number of workstreams as well as managing a small team of product consultants. 

You’ll work with clients and systems integrators to understand the client requirements and share expert knowledge in the Engine platform, aiming to help global banking organisations tackle their problems with a technology centred approach. You will be the programme lead, bringing your project management and product knowledge to ensure a successful implementation of the Engine platform. You will be expected to have an in-depth knowledge of banking and technology to support client needs, you’ll also work closely with the Engine engineering teams to feedback feature requests, and localisations. 

What you'll get to do

• Manage the Engine delivery team for a particular client implementation, ensuring we meet programme delivery timescales and leading on the Engine implementation through all stages of the delivery lifecycle
• Build strong relationships with the client and partner teams at all levels
• Work closely with the programme’s solution architects and engineers on the localisation and configuration of the Engine Platform
• Use your understanding of the Engine product to bring the necessary knowledge to teams in different locations round the world
• Work closely with the Engineering team in the UK to reach agreement on programme schedule and requirements
• Work with the wider Engine team, with specific domain knowledge, to present a clear and compelling solution to the client
• Lead on demos of the product to clients
• Work with the Engine Product team to ensure product documentation is kept up to date
• Support with testing, iterative build process and go live for the client
• Support local integration work by bringing Engine and Starling knowledge

• You have worked in client facing roles, in a consulting role, or at a technology company. With around 5 or more years of experience. 

• You have some experience in financial services and technology delivery
• You have experience delivering complex programmes through all stages of the delivery lifecycle 
• You can  rapidly understand client problems and present solutions in a structured and informative manner
• You are a strong communicator and have experience of working with clients or senior stakeholders
• We are looking for someone who will be excited by the potential for Engine’s technology to transform banking in different markets around the world

Interview process

Interviewing is a two way process and we want you to have the time and opportunity to get to know us, as much as we are getting to know you! Our interviews are conversational and we want to get the best from you, so come with questions and be curious. In general you can expect the below, following a chat with one of our Talent Team:

• 45 minute ‘get to know you’ with one of the Delivery Team
• 1 hour with one of our Programme Delivery Leads and the Chief Delivery Officer
• 45 minutes with one of the Engine Management team

• 33 days holiday (including public holidays, which you can take when it works best for you)

• An extra day’s holiday for your birthday
• Annual leave is increased with length of service, and you can choose to buy or sell up to five extra days off
• 16 hours paid volunteering time a year
• Salary sacrifice, company enhanced pension scheme
• Life insurance at 4x your salary & group income protection
• Private Medical Insurance with VitalityHealth including mental health support and cancer care. Partner benefits include discounts with Waitrose, Mr&Mrs Smith and Peloton
• Generous family-friendly policies
• Incentives refer a friend scheme
• Perkbox membership giving access to retail discounts, a wellness platform for physical and mental health, and weekly free and boosted perks
• Access to initiatives like Cycle to Work, Salary Sacrificed Gym partnerships and Electric Vehicle (EV) leasing

You may be put off applying for a role because you don't tick every box. Forget that! While we can’t accommodate every flexible working request, we're always open to discussion. So, if you're excited about working with us, but aren’t sure if you're 100% there yet, get in touch anyway. We’re on a mission to radically reshape banking – and that starts with our brilliant team. Whatever came before, we’re proud to bring together people of all backgrounds and experiences who love working together to solve problems.

Engine by Starling is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in the workplace. Individuals seeking employment at Engine by Starling are considered without regard to race, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law. 

When you provide us with this information, you are doing so at your own consent, with full knowledge that we will process this personal data in accordance with our Privacy Notice. By submitting your application, you agree that Engine by Starling and Starling Bank will collect your personal data for recruiting and related purposes. Our Privacy Notice explains what personal information we will process, where we will process your personal information, its purposes for processing your personal information, and the rights you can exercise over our use of your personal information.

See more jobs at Starling Bank

Apply for this job