Job Description

Under the direction of the Account Director, the Account Manager, has primary responsibility for helping and managing specific Account Services activities for assigned clients, including developing and executing strategies to grow revenue that meets and exceeds assigned objectives including, client management, development, and retention. This individual is also responsible for providing guidance to the internal team members through detailed and compelling project briefs. The Account Manager plays a key role in leading internal cross-functional core teams, partner agencies, vendors and clients on the brand strategy, tactical plans, and design of innovative advertising, marketing, and digital initiatives. In addition, the Account Manager understands client challenges and leads internal and external core teams to conceptualize, design, and deliver novel solutions for clients’ needs in a manner consistent with the values and reputation of Synchrony. Accountabilities include assigned client development, relationships, and satisfaction, and the overall strategy, development, and execution of assigned Accounts Services activities.

Job Duties

Leadership/Management

• Lead cross-functional teams in support of client needs for all Synchrony clients
• Monitor and manage assigned activities to ensure timely delivery of products and services
• Foster and develop collaboration between internal teams and external vendors and partners to ensure innovative and collaborative solutions to client needs
• Ensure team compliance with client contracts, timelines, and budgets
• Oversee assigned program financial management and reporting
• Work with other team members to ensure that Synchrony is meeting its goals, objectives, and corporate values
• Support the development, presentation, and selling of high-quality deliverables
• Accurately assess and relay client requests, comments, and concerns to the internal team
• Ensure alignment of brand strategy to tactical execution

Internal and External Relationships

• Actively participate in client presentations, selling the agency's point of view
• Represent the organization in an appropriate manner
• Attend client meetings, congresses, and communicate key learnings to team and client
• Be a positive force for enhancing the work culture, consensus-building, and internal communications
• Facilitate communication between team members and clients to maintain strong relationships and effective account management
• Resolve conflict and celebrate success; set clear team priorities and help define success in terms of the whole team
• Explain client/brand objectives and strategies to the internal team, partners, and vendors
• Keep management apprised of:
  • Critical internal Synchrony issues, concerns, and opportunities
  • Critical client concerns and opportunities
  • Brand accomplishments and tactics
• Monitor industry and therapeutic area and best practices and advances to ensure that Synchrony and our clients are at the cutting edge or leading the field

Key Competencies

• Effective interpersonal skills, with a strong focus on account services, strategic medical/marketing and businesses processes
• Ability to manage outcomes to win-win resolution
• Ability to present ideas and supporting rationale to internal and external teams in an effective manner
• High level of integrity, confidentiality, and accountability
• Effective leadership skills
• Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Demonstrated ability to manage key constituent relationships
• Able to identify key issues; creatively and strategically overcome challenges or obstacles
• Effective attention to detail and a high degree of accuracy
• Excellent analytical thinking, planning, prioritization, and execution skills
• Strong marketing skills and experiences
• Excellent communicator both verbally and in writing
• Strong presentation and persuasion skills: Can develop a clear point of view and tell a meaningful "story"; is effective in a variety of settings and group sizes with clients, peers, subordinates, and management; confidently expresses both data/facts, plus more controversial topics; commands attention and can manage group dynamics
• Ability to oversee, manage, and support priorities and workflow to ensure high-quality project execution according to project timelines and budgets

Qualifications

Requirements

• Bachelor's degree required
• Minimum of 2-3 years’ experience in marketing and account/client services support or pharmaceutical marketing/sales and/or project management
• History of successful management of more than 1 million dollars of fee/year (preferred)
• Specific industry and/or therapeutic expertise is required
• Strong understanding of digital strategy and tactics, specifically in pharmaceutical marketing
• Experience in both professional and consumer tactics preferred
• Experience leading the following activities: advertising initiatives- print or digital, websites, emails, banner ads, video production, media placement, brand planning, sales rep materials, branding, creative campaign development, promotional medical/marketing initiatives

Working Conditions

• Ability to attend and conduct client meetings and presentations
• Significant communication with clients and internal teams, including many presentations
• Ability to travel as client needs require
• Ability to commit to extra and/or nontraditional hours as client needs require

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Job Description

The Account Director has primary responsibility for Account Services activities for assigned clients, including developing and executing strategies to grow revenue that meets and exceeds assigned objectives, including client identification, development, and retention. This individual leads internal cross-functional core teams and clients on the strategic and tactical plan, design, and execution of innovative multichannel pharmaceutical marketing communications initiatives, with heavy leaning toward digital initiatives. The Account Director is expected to consistently provide excellent customer service, as well as to represent client needs and goals within the organization to ensure quality. In addition, the Account Director is required to personally understand client challenges and lead internal and external core teams to conceptualize, design, and deliver novel solutions for clients’ needs in a manner consistent with the values and reputation of Synchrony. Accountabilities include assigned client relationship development and satisfaction, core team leadership, new business development, and overall strategy, development, and execution of assigned business.

Job Duties

Leadership/Management/Execution

• Establish and lead cross-functional teams in concept and execution of all marketing activities, including a focus on digital and social media channels, for assigned client accounts
• Monitor and manage assigned activities to ensure timely delivery of the highest-quality products and services within budget
• Foster and develop collaboration between departments, internal groups, and individuals to ensure innovative and collaborative solutions to client needs
• Serve as primary client contact for assigned accounts, including day-to-day account management and issues resolution, providing exemplary customer service that represents corporate values
• Keep client and product strategy to the forefront of all project discussions, both internal and external, and make related recommendations as needed
• Review all material to ensure adherence to agreed client and product strategy
• Work with internal team to ensure it is meeting its goals and objectives while adhering to corporate values
• Oversee financial aspects of client relationship, including compliance to contract/agreements, statements of work, purchase orders, invoices, and receivables
• Develop and defend client statements of work (SOW)/scope details with input from core team members involved in project execution
• Develop strategic/creative briefs for all projects, obtaining client agreement, and clearly communicate vision and expectations to the core team
• Oversee forecasting and reporting for all assigned client accounts
• Ensure team compliance with client contracts, timelines, and budgets
• Manage, mentor, and develop assigned agency personnel
• Review all major deliverables to ensure quality standards and client expectations are met
• Attend and lead aspects of weekly client status, new project kick-offs, and project debriefs post-completion
• Attend client meetings, congresses, and communicate key learnings to team and client
• Actively lead client presentations, selling and defending the agency's point of view

Business Development

• Assist leadership with the design and implementation of strategies and cross-selling initiatives
• Lead strategic and tactical planning initiatives for assigned accounts according to client-defined financial calendars to secure ongoing business
• Ensure that existing client revenue goals are achieved
• Lead assigned business development opportunities and initiatives required to increase revenue to meet and exceed company goals
• Actively seek new business opportunities within current clients according to strategic goals and objectives
• Lead teams and resources to create and submit RFPs and proposals for prospective/new clients
• Provide Synchrony Group cross-selling, new business development, and revenue growth for both new and existing clients
• Monitor industry and therapeutic area and best practices and advances to ensure that Synchrony and our clients are at the cutting edge or leading the field

Internal and External Relationships

• Lead and support key internal committees pertaining to Account Services and new business development
• Represent the organization in an appropriate manner
• Be a positive force for enhancing the work culture, consensus-building, and internal communications
• Facilitate communication between team members and clients necessary to maintain strong relationships and effective account management
• Resolve conflict and celebrate success; set clear team priorities; explain client/brand objectives and strategies; define success in terms of the whole team
• Keep senior management apprised of critical client concerns and opportunities
• Keep senior management apprised of critical internal issues, concerns, and opportunities

Key Competencies

• Effective leadership skills, with strong focus on account services, strategic pharmaceutical marketing, and businesses processes
• High level of integrity, confidentiality, and accountability
• Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Ability to manage outcomes to win-win resolution
• Ability to provide management direction and developmental support to direct reports in preparation for future positions; provide challenging and stretching assignments; push tasks down to empower others; share ownership and visibility
• Demonstrated ability to manage key constituent relationships
• Able to identify key issues; creatively and strategically overcome challenges or obstacles
• Effective attention to detail and a high degree of accuracy
• Sound analytical thinking, planning, prioritization, and execution skills
• Expert communicator both verbally and in writing
• Strong presentation and persuasion skills: Can develop a clear point of view and tell a meaningful "story"; is effective in a variety of settings and group sizes with clients, peers, subordinates, and management; confidently expresses both data/facts, plus more controversial topics; commands attention and can manage group dynamics

Qualifications

Requirements

• Bachelor's degree required; MBA or advanced degree preferred.
• Minimum 5 years’ agency experience in pharmaceutical marketing and account services
• Demonstrated history of successful management of 3+ million dollars of fee/year specific to a pharmaceutical marketing agency
• Substantial experience leading promotional medical marketing initiatives, including print, video, digital, and social media campaigns

Working Conditions

• Growing company with great potential
• Ability to attend and conduct virtual or in-person presentations
• Significant communication with clients and internal teams, including many presentations
• Ability to travel as client needs require
• Ability to commit to extra and/or nontraditional hours as client needs require

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Job Description

Under the direction of the Managing Editorial Director, the Medical Editor is primarily responsible for ensuring the overall editorial quality of communications by providing medical editing for accuracy, clarity, consistency, grammar, and style. Primary responsibilities include working independently to fact-check content, proofread and edit copy, and ensure adherence to client and project requirements, American Medical Association (AMA) Manual of Style, client corporate and brand style guides, and agency standards. The Medical Editor works closely with members of the Editorial Services, Medical Services, and Creative Services teams to ensure deliverables meet the highest standards of quality and accuracy.

Job Duties

• Fact-check, substantively edit, and proofread all promotional marketing communication materials (eg, print and digital selling tools, promotional emails and mailers, print and digital advertisements, videos, websites)
• Annotate and cross-reference promotional materials for submission to client medical/legal/regulatory review
• Attend client medical, legal, and regulatory review meetings and incorporate changes resulting from those reviews as appropriate
• Check layouts and digital programming for completeness and accuracy against manuscript drafts and client-approved files
• Check incorporation of changes into layout document or programmed digital files by Creative Services at various stages of the project lifecycle
• Ensure accuracy and completeness of reference lists
• Serve as subject-matter expert regarding client and AMA style, grammar, and usage, as well as agency standards
• Create, maintain, and adhere to project-, product-, and client-specific style guides where applicable to ensure consistency across projects
• Collaborate with Medical Services and Creative Services department personnel to ensure accuracy of content and convey editorial comments
• Determine and communicate need for copyright permissions to reproduce figures/tables and obtain permissions from publishers; communicate costs to Account Services to ensure communication to clients as appropriate
• Assist colleagues with editorial problem-solving, troubleshooting, and brainstorming
• Attend product status meetings to keep abreast of upcoming or in-progress editorial projects

Key Competencies

• High level of integrity, confidentiality, and accountability
• Ability to manage outcomes to win-win resolution
• Well-developed professional communication skills, including written and interpersonal
• Attention to detail and ability to work under tight timelines
• Ability to work independently; self-motivated
• Ability to participate and interact effectively on a team
• Ability to coordinate and execute multiple tasks in a fast-paced environment to serve many therapeutic teams and meet project goals
• Ability to acquire relevant information from a variety of sources (eg, published style manuals, journal guidelines, literature search) and maintain accurate records of sources
• Excellent knowledge of grammar and usage, medical writing style guidelines (ie, AMA Manual of Style), and promotional activity regulations and specifications
• Familiarity with general scientific concepts and ability to grasp more complex scientific applications
• Familiarity with standard proofreading marks
• Expert knowledge of Microsoft (MS) Word and PowerPoint applications
• Proficiency in MS Excel and Adobe® Acrobat applications
• Ability to master various content management systems
• Desire to meet professional goals and acquire new skills

Qualifications

Requirements

• Bachelor's degree (science or English degrees preferred)
• 3-5 years’ pharmaceutical/medical editing experience

Preferred Skills/Experience

• 2 years’ experience specifically working as an editor for a medical communications agency or pharmaceutical company marketing department
• Familiarity with agency workflow process
• Familiarity with electronic document review systems

Working Conditions

• Ability to commit to extra hours and/or nontraditional hours as client needs require

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Job Description

The Senior Director, Medical Services, provides scientific and strategic leadership and support for the Medical Services department and directly leads medical strategy for all marketing and medical communications activities to create world-class medical and scientific content. The Senior Director also represents the department at all internal functions requiring expert input, represents the company at client meetings at which scientific expertise is needed for the planning or acquisition of future projects, and interacts with clients, faculty, clinical experts, and patients to lead strategic and scientific activities in support of marketing and medical communications initiatives. Through functional leadership, the Senior Director ensures the professional development of Medical Services department personnel, including employee recruitment, mentorship, and retention. The Senior Director also performs all duties and responsibilities of the Medical Director role, as needed (e.g., for assigned accounts).

Job Duties

Leadership

• Continually assess department workflow to efficiently allocate resources and roles and responsibilities, working with other members of management as appropriate
• Assess, improve, and implement processes, procedures, and systems to increase departmental efficiency and effectiveness and optimize quality
• Ensure adherence to all internal processes and procedures with regard to workflow and development of deliverables
• Take a proactive approach to problem-solving to assist in implementation and delivery of tactics according to predetermined timelines and budgets
• Partner with Project Management to anticipate resourcing needs and establish a plan to ensure all upcoming work is appropriately resourced.
• Maintain up-to-date knowledge of industry developments as well as medical scientific information across relevant therapeutic areas, products, and competitors through monitoring of relevant literature and news feeds; communicate to the internal client teams and potentially external client teams
• Ensure the professional development and training of Medical Services department personnel, including employee recruitment, mentorship, and retention
• Work with internal team members to ensure they are striving toward meeting company goals and objectives and adhering to corporate values

Medical Services

• Lead medical contributions and communications related to client and product content development across all clients and new business initiatives
• Conceptualize innovative initiatives to support promotional and product strategy while maintaining scientific integrity
• Take responsibility for tactical communication activities for all assigned therapeutic areas and products
• Oversee and directly develop clinical content, including hands-on writing and annotation of content, for print and digital advertising campaigns, disease state and branded presentations, advisory boards, speaker programs, webcasts, videos, websites, and other multimedia initiatives
  • Effectively communicate complex medical and scientific concepts in a clear, engaging, audience-appropriate manner
  • Ensure scientific integrity, accuracy, and clinical relevance of all materials
  • Support projects toward development across multiple brands
  • Review, analyze, and interpret current product literature and leverage information to support promotional claims 
  • Interpret and apply clinical data; use clinical expertise to benchmark client versus competitor products
• Assume final responsibility for content of assigned projects, including relevance, technical accuracy, audience appropriateness, storytelling, and strategy
• Present and appropriately defend content and strategy to client review committees for approval and apply resulting comments while maintaining the integrity and purpose of the material
• Generate strategically sound project ideas and maintain a proactive approach on initiatives for existing and prospective clients
• Direct and support internal and external Medical Directors and Medical Writers on assigned projects
• Work in conjunction with Account Services and Project Management to develop logical and attainable timelines for project completion
• Attend professional meetings and congresses to remain abreast of the most up-to-date therapeutic area and competitive landscape information
• Attend and facilitate advisory board meetings with clinical experts; note, synthesize, and interpret discussions for conversion into actionable strategy and tactics
• Work with Account Services in conducting healthcare professional and patient interviews as part of market research and augment dialogue by delving into medical issues to more clearly define attitudes and behaviors

Internal and External Relationships

• Work with and support Medical Strategy to represent Synchrony at internal functions requiring expert input and support strategy and scientific/medical components of annual planning and new-business development initiatives
• Work with and support Creative Strategy to develop and support medical education events and activities (e.g., educational webinars, symposia, videos)
• Be a positive force for enhancing the work culture, consensus-building, and internal communications
• Build effective working relationships with internal team members across functional departments
• Foster and develop collaboration among departments, internal groups, and individuals to ensure innovative and collaborative solutions to client needs
• Establish, foster, enrich, and maintain strong relationships with clients and clinical experts; inspire client confidence
• Collaborate with senior management and internal and external personnel from all disciplines regarding communication strategies for new business opportunities and existing work
• Communicate and collaborate with clinical experts on programs to meet strategic objectives through relationship building, advocacy development, and use of scientific expertise

Business Development

• Support new business teams to ensure data are medically sound and teams are well informed about all medical aspects of the product
• Support the development of new business presentations by analyzing and synthesizing literature, pharmacologic attributes, clinical data, product profile and strategy, and market research into strategic application
• Represent Synchrony at capabilities presentations and other new business–related meetings as a full-time, permanent resource that has had extensive medical training and clinical expertise relevant to domestic and international markets
• Work with Account Services to conduct healthcare professional and patient interviews as part of qualitative research for new-business presentations and augment dialogue by delving into medical issues to more clearly define attitudes and behaviors
• Identify and recommend potential faculty and participants for medical meetings/presentations, speaker participation, and advisory roles based on strategic direction and therapeutic expertise

Key Competencies

• High level of integrity, ethics, confidentiality, and accountability
• Sound strategic and analytical thinking, planning, prioritization, and execution skills
• Well-developed professional communication skills, including written and interpersonal
• Exceptional organizational skills with adeptness at multitasking
• Ability to coordinate and execute multiple tasks in a fast-paced environment to serve many therapeutic teams and meet project goals
• Flexibility and adaptability to change; ability to work under time constraints 
• Effective attention to detail and high degree of scientific and medical accuracy
• Effective cross-functional leadership skills
• Ability to oversee and manage priorities and workflow to ensure high-quality project execution according to project timelines and budgets
• Ability to provide direction and developmental support to direct reports in preparation for future positions; provide challenging and stretching assignments; push tasks down to empower others; share ownership and visibility
• Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Ability to manage outcomes to win-win resolution
• Ability to identify key issues and to creatively and strategically overcome challenges or obstacles
• Ability to interact effectively in a team environment
• Proficiency in Microsoft Office applications (Word, PowerPoint, Excel, Outlook)
• Strong presentation and persuasion skills
  • Develops a clear point of view and tell a meaningful story
  • Demonstrates effectiveness in a variety of settings and group sizes with clients, peers, subordinates, and management
  • Confidently expresses both data/facts and more controversial topics
  • Commands attention and can manage group dynamics

Qualifications

Requirements

• PhD, PharmD, or MD
• Minimum of 10 years in direct content development role in some combination of advertising, marketing communications, and medical communications with substantial experience leading at least 4 of the following activities: advertising campaigns, pharmaceutical product launches, promotional education activities, disease education campaigns, promotional medical/marketing initiatives, digital and interactive programs, advisory boards, key clinical expert identification and development
• Specific industry or therapeutic expertise

Working Conditions

• Ability to travel as client needs require
• Ability to commit to extra and/or nontraditional hours as client needs require

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Job Description

Under the direction of the SVP, Business Unit Lead, and working closely with the Scientific Services, Account Services, Editorial Services, and Creative Services teams, the Project Manager provides support for the development and execution of SMC deliverables. Demonstrating project leadership, the project manager will possess and convey a comprehensive knowledge of the status and timelines for all SMC tactics. To ensure the seamless delivery of publications, multichannel medical communications tactics, and related medical affairs activities, the project manager will develop and implement timelines; communicate effectively and thoughtfully with colleagues, clients, and all external stakeholders; think strategically and take a proactive approach to problem-solving; and monitor project budgets in close consultation with Account Services and finance personnel to track and manage billing of all projects.

Job Duties

Project Planning

• Assist in determining and refining project specifications
• Assist in estimating proposal cost and timeline estimates based on project specifications
• Coordinate proposal/new business trafficking and deliverables
• Develop project plans and timelines, including specifications and work breakdown structures (tasks)
• Obtain appropriate resourcing to complete projects according to plan and within budget
• Formally initiate projects with internal and external team members

Project Management and Tracking

• Assume overall responsibility to track and maintain status of projects and accounts concerning specifications, timelines, budgets, and deliverables
• Ensure that all specifications of projects sold are delivered to clients
• Initiate and monitor timing of completion of billable project work with internal and external writing, editorial, and creative resources
• Use project-tracking software to manage projects, coordinate with Account Services on project budgets and the triggering of invoices, and track project expenses
• Call and run project team meetings to update project status on a weekly or as-needed basis
• Fulfill lead role in resource allocation, scheduling, and prioritization through consultation with Account Services
• Coordinate and delegate fulfillment of client and internal deliverables
• Assume responsibility for on-time delivery of tasks to and from external vendors
• Assist Account Services in forecasting, cost-to-complete estimates, and budget reconciliations for active projects
• Track active and completed budget totals compared with purchase order contract values
• Monitor project status and recommend changes in scope, budget, or timeline to Account Services as appropriate
• Recognize and evaluate requests for out-of-scope work; alert Account Services about out-of-scope work in a timely manner and work with the team to estimate additional budget needed to complete, and assist Account Services in creating and processing amendments to the project proposal for client when necessary
• Work with the team to identify, analyze, and proactively communicate budget and timeline risks

Internal and External Communications

• Update all internal and external stakeholders—including team members, authors, advisors, and clients—on status of all projects on a regular basis
• Communicate with internal and external stakeholders concerning project support issues and changes
• Assist Account Services in addressing and responding to external stakeholder requests
• Assist in anticipating and fulfilling author, advisor, and/or client needs
• Communicate with clients, authors, advisors, and external vendors concerning active projects
• Foster and encourage team communications

Quality and Risk Control

• Ensure that all quality control measures (eg, editorial/graphics review) are completed for all projects
• Coordinate internal sources for project information and specifications
• Maintain electronic and (if appropriate) paper files for all projects
• Review and analyze project detail reports with Account Services weekly (or as needed) to identify incorrectly recorded project hours and potentially out-of-scope project hours; communicate to Account Services in a timely manner
• Assist Account Services in preparing client change orders for out-of-scope requests

Key Competencies

• High level of integrity, confidentiality, and accountability
• Ability to coordinate and execute multiple tasks in a fast-paced environment
• Confidence to contribute quickly combined with instinct to ask questions when necessary
• Effective organizational skills; attention to detail and timelines; high degree of accuracy
• Sound planning, prioritization, and execution skills
• Understanding of industry guidelines, regulations, and requirements
• Well-developed professional communication skills, including written and interpersonal
• Well-developed sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Ability to identify key issues; creatively and strategically overcome challenges or obstacles
• Ability to master various content management systems
• Working knowledge of Microsoft Office applications (Outlook, Word, PowerPoint, Excel)

Qualifications

Requirements

• Bachelor's degree
• Minimum 2 years project management experience in medical communications and/or a pharmaceutical company

Preferred Skills/Experience

• Project management training
• Specific industry/agency project management experience
• Knowledge of electronic project management systems (eg, WorkBook, PM Solutions, DataVision)

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Job Description

The Senior Medical Writer: 1) writes original content for publications activities, and other materials for healthcare professional (HCP) and internal client audiences; 2) demonstrates a command of relevant therapeutic areas and expertise with assigned products; 3) analyzes, interprets, and applies clinical data to produce high-quality scientific communications; 4) follows all internal processes and procedures with regard to workflow, development of deliverables, and adherence to industry best practices and guidelines.

Job Duties

• Demonstrate a command of assigned therapeutic areas and expertise with assigned products
• Write original content for publication/communication activities (primary and review manuscripts, abstracts, posters), slide presentations, meeting summaries, and other materials for HCP and internal audiences
• Prepare materials according to internal writing guidelines and other applicable guidelines (eg, client-specific style guidelines, compliance best practices, journal style guidelines)
• Follow all internal processes and procedures with regard to workflow, development of deliverables, and adherence to industry best practices, including GPP3
• Demonstrate the flexibility/adaptability necessary to function on different therapeutic teams as needed
• Interpret and apply clinical data
• Maintain a proactive approach on initiatives for existing and prospective clients
• Work in conjunction with team members to manage workload and develop and adhere to logical and attainable timelines for project completion
• Attend team meetings to provide input and aid in troubleshooting/problem-solving
• Efficiently and accurately collate and incorporate author/client comments
• Participate in author/client teleconferences and answer content-related questions
• Lead author teleconferences as necessary
• Review/revise medical writers and freelance writers’ work as necessary
• Participate in brainstorming sessions and strategic publications planning meetings to aid in strategy/goals
• Attend advisory boards, roundtables, etc, to record and synthesize meeting into a formal report
• Assist in development of new business presentations by researching, analyzing, and synthesizing pharmacologic attributes, existing clinical data, and market research into strategic application for capabilities
• Attend and participate in new business presentations as appropriate

Internal and External Relationships

• Foster and develop collaboration with internal and external stakeholders to produce quality work within established timelines and to ensure innovative and collaborative solutions to client needs
• Exhibit professional manner and be a positive force for enhancing the team culture, constructive working relationships, consensus building, and internal communications
• Work as part of a team to ensure that it is meeting company goals and objectives, and adhering to corporate values
• Represent the organization in an appropriate manner
• Communicate effectively both verbally and in writing with internal and external stakeholders
• Keep management apprised of key departmental concerns and issues

Key Competencies

• Excellent attention to detail and high degree of scientific and medical accuracy
• Ability to identify key issues and to creatively and strategically overcome challenges or obstacles
• High level of integrity, ethics, confidentiality, and accountability
• Sound analytical thinking, planning, prioritization, and execution skills with an ability to multitask
• Well-developed professional communication skills, including written and interpersonal
• Flexibility and adaptability to change; ability to work effectively under time constraints
• Ability to interact effectively in a fast-paced, team-oriented environment
• Established track record of high-quality medical communications outputs (eg, manuscripts, posters, physician/patient materials)
• Expertise in multiple therapeutic areas
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Qualifications

Requirements

• PhD, PharmD, or MD
• Minimum of 3 years’ experience in medical communications
• Substantial professional medical writing experience in a wide variety of communication formats
• Ability to work independently on assigned projects

Working Conditions

• Ability to travel as client needs require (e.g., client meetings, congress meetings, sales meetings)
• Ability to attend and conduct virtual or in-person presentations
• Ability to commit to extra and/or nontraditional hours as client needs require

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