Job Description

The IQ Business Group (IQBG) is currently recruiting for a Business/Technical Analyst in Texas to be able to support Texas-based clients. If you have experience with eliciting business requirements, envisioning automating business processes solutions, and hands-on technical delivery, please keep reading!

We are looking for a person that can wear a few hats depending on the engagement. We are looking for candidates with records management experience, especially in the federal space. Your technical background will be leveraged.

Qualifications

What the Business/Technical Analyst will do - Job Description:

•          At least 3 years working in the federal records management space

•          Analyze business requirements

•          Understand the problem domain and envision automation to realize the objectives

•          Document business requirements through visualizations such as wire-frames and business process diagrams

•          Understand and create workflow diagrams (swim-lanes)

•          Define a project’s technical solutions/options using cutting edge technology. Design a positive user experience

•          Learn core ECM tools we leverage in the marketplace (OpenText, M-Files, MS SharePoint Online)

•          Knowledge of (preferred) or aptitude to learn complementary tools we use to supplement the core.  Eventually become an Expert at one or more of these. (OT Content Suite / Extended ECM, M365, M-Files, AvePoint)

•          Evaluate all development options and use creativity and independent thought to improve the user experience

•          Document and present solutions/options to client

•          Support clients/end-users

Requirements

•          Bachelor’s degree in business, computer science or other relevant area

•          Texas-based with preference for candidates who live within the Houston or Austin markets

•          Some programming experience is nice, but not required

•          The confidence and communication skills to interface directly with clients

•          Accountable for commitments/assignments.  Deadline driven

•          The aptitude to research, learn and grow on your own

•          A positive attitude toward constant challenges

•          An open mind toward different approaches

•          Ability to work both independently and in a team-oriented, collaborative environment

•          Constant professional communication with peers and superiors

•          Constructive contributions to ongoing brainstorm and problem-solving

•          Strong problem-solving skills

•          Solid written and verbal communication skills

•          Strong interpersonal skills

•          MS Office skills, include MS Visio

•          Eye for consistency in deliverables

•          A highly motivated and professional approach

•          Ability to prioritize and manage multiple tasks

•          Must be willing to travel up to ~40% (on subsequent engagements)

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Job Description

The IQ Business Group (IQBG) is currently seeking an Enterprise Content and Records Management (ECRM) Project Manager & Records Management Specialist to support our team. The ECRM Project Manager will support the implementation process of OpenText Content Suite, directing and coordinating a team to successfully execute on the daily responsibilities in accordance with the approved plan. The ECRM Project Manager leads the team to success throughout the delivery, proactively manages communications and escalation paths, issues, status of projects, barriers, and successes, while monitoring performance to project leadership. 

The ECRM Project Manager should have records management subject matter expertise to lead the team through the delivery of a recommended implementation approach, while providing consultation on business process analysis and improvement. The ECRM Project Manager provides team guidance and leadership to achieve project objectives, adhere to records management policies pertaining to security and privacy standards, guidelines, programs, and procedures. 

The ECRM Project Manager provides functional guidance and expertise for configuration of OpenText Content Suite, including the records management module. Additional support and guidance to elicit requirements, develop specification, application testing, and application training is provided by the ECRM Project Manager. 

The ECRM Project Manager is a senior-level, multi-disciplinary role capable of multiple responsibilities, including superior communication with senior business and technology managers. The ECRM Project Manager position requires strong business and information analysis skills, and the ability to work independently with minimal supervision in an agile project environment. 

Qualifications

IQBG Team Members are well rounded with a consistent track record of outstanding performance. We are looking to build our team with individuals who are driven, entrepreneurial, and collaborative. 

Minimum Qualifications: 

• Bachelor’s degree. 

• PMP Certification

• 5-7 years relevant work experience, or a combination of relevant training and experience. 

• Experience developing taxonomies and records retention processes. 

• Experience or working knowledge of OpenText Content Suite: user interface, document capture, search, troubleshoot, and various RM functions. 

• Knowledge of records management best practices and risk mitigation. 

• Excellent written and oral communication skills. 

• Strong interpersonal and collaborative skills. 

• Excellent organizational, planning and time management skills. 

• Detail oriented. 

• Ability to multi-task. 

• Proficient with the Microsoft 365, Atlassian Confluence, Jira. 

• Ability to work independently with minimal supervision. 

Preferred Qualifications 

• Master’s degree. 

• Experience implementing OpenText Content Suite across a large enterprise within the manufacturing sector 

Selected applicant must be able to pass a pre-employment background check which may include any of the following: Academic record and verification of education and/or certifications; Employment history (including references); Criminal history; Driving record; Fingerprinting; drug and alcohol testing, Fit for duty Physical, Other records or information related to the candidate's suitability for the position. 

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Job Description

The IQ Business Group (IQBG) is currently recruiting for an experienced OpenText Administrator who has at least 3-5 years experience implementing Enterprise Software Solutions and specifically ECRM/Workflow Solutions. If you have multiple, large scale projects under your belt and experience managing the full life cycle of enterprise projects from developing a roadmap, to defining requirements, to leading the technical design, to managing the implementation team, and overseeing ongoing governance and support of implemented solutions, please keep reading!

Qualifications

What the OpenText Administrator will do - Job Description:

A command of the OpenText solution suite

• Core capabilities and limitations
• Content Server fundamentals
• Appearances
• Custom Views (standard and search)
• Web Forms
• Live Reports
• CIS Modeling
• Taxonomy
• Categories & Attributes
• Users and Groups
• Security
• Workflows features and concepts

Module compatibility

Module availability

College degree in Computer Science, Information Technology or related field.

Preferred experience with the following optional modules :

Web Reports

• Active View
• Template Workspaces
• Enterprise Scan
• Open Text Capture Center

Full working knowledge of CS Administration

• Ability to design, maintain, and document Content Server environments, including add-on modules, in Windows and UNIX environment.
• Ability to contribute to operational “runbook” for Content Server operation.
• Can install and maintain a local instance of CS that mirrors a target environment
• Experience configuring CS using the “Admin Pages”
• Helps provide specific guidance to Engineering team
• The behavior of most modules are dependent on CS core configurations
• Experience working in a highly scrutinized operational environment.
• Usage and understanding of operational monitoring tools as well as vulnerability tools.
• Ability to create formal change request documentation and participate in change advisory board meetings.
• Ability to work directly with high-level support resources at OpenText.
• Ability to learn new features quickly.

Programming skills

• SQL, Javascript, HTML (must have)
• Familiarity with the OT Content Server Schema

High level of expertise in multiple technical areas

• Experience with database product and technology desired
• Experience in the use and configuration of Web HTTP servers
• Strongly developed troubleshooting skills, logical approach to troubleshooting
• An understanding of networking and network security
• Strong Windows Server 2003/2008 and strong UNIX administration skills in a TCP/IP networked environment.
• Familiarity with configuration and management of web/application servers (IIS, Apache,Tomcat, etc.).
• Strong database skills, specifically Oracle and/or SQL Server, and operational knowledge of SAN/NAS storage systems.
• Familiarity with OpenText products would be considered a great asset.
• Experience supporting an enterprise-level multi-tiered application would also be considered a great asset.

Additional Requirements: 

Candidate MUST be a US CITIZEN

Candidates with Public Trust, a plus. 

Candidates must have at least 3 years of  experience - at least 1-2 using OpenText

Position is for a consultant/1099 employee

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Job Description

IQBG is seeking a dynamic and skilled Senior Technical Writer specializing in Records Management. The ideal candidate will possess a wealth of experience in crafting federal policies aligned with our client's strategic vision for records management. As a rapidly expanding small business, we specialize in delivering cutting-edge Enterprise Information Systems (EIM) solutions to a diverse clientele spanning Federal, state, local, and commercial sectors. We require an individual who epitomizes organization, leadership, strategic thinking, and analytical prowess, while excelling in time management and problem-solving within a high-energy environment. This position offers the flexibility of full-time remote work.

Key Responsibilities:

• Conduct thorough analysis of records policies and SOPs from other agencies, identifying opportunities for alignment and implementation within the federal framework.Act as the main liaison for government agency policymakers and stakeholders, actively participating in internal policy discussions and strategic planning, providing expert advice on policy creation and implementation strategies.
• Demonstrate outstanding writing skills to autonomously compose policies for validation and approval processes.
• Create detailed Standard Operating Procedures (SOPs) to bolster agency-wide records management policies. Deliver informative briefings to agency records officers.
• Perform in-depth analysis of records policies and SOPs from other agencies to identify opportunities for alignment and implementation within the federal framework.

Qualifications

• Familiarity with National Archives and Records Administration (NARA) records management best practices, regulations, and standards.
• Minimum of 3 to 5 years of proven expertise in developing records management policies tailored for federal agencies.
• Proficiency in collaborating within teams and working independently.
• Ability to effectively engage with personnel across all organizational levels and specialized areas.
• Outstanding writing and presentation capabilities.
• Strong attention to detail and adeptness in high-pressure environments.
• Submission of writing samples and previous briefing packages is mandatory for further evaluation during the interview process.

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