Job Description

Role: Technical Writer (SOPs)- Must Have Re-insurance /P&C Domain exp

Duration: Long Term

Location: USA Remote (EST AND CST Only)

**Re-insurance /P&C Domain mandatory 

• We need excellent profiles who have excellent verbal and written communication skills.
• Resource should be having experience in Insurance space working in Policy management and Technical Accounting

Job Description:

Client is in the process of upgrading its North America admin system (CORSOPOINT / PINJ) to the latest version (Assure Policy).  We are in need of technical writers to help review and revise the existing Standard Operating Procedures (SOPs) that provide the users with instructions on using the system. 

The Technical Writer will be responsible for creating and updating comprehensive SOPs. This individual will work closely with various operations leaders to understand and document complex processes in a clear and concise manner. They will also collaborate with training resources to share their content in support of developing training materials.  The ideal candidate is detail-oriented, possesses a strong technical background, and has exceptional writing and communication skills.

Responsibilities:

• Develop and inventory of in-scope SOPs and meet with operational teams to gather information on existing processes and procedures.
• Identify the SOPs requiring updates and estimate relative effort for each document.
• Collaborate with systems teams to gather screen shots to be leveraged in revised SOPs.
• Develop and write clear, concise, and accurate SOPs that meet industry standards and are accessible to all levels of staff.
• Ensure all documentation is in compliance with regulatory requirements and internal standards.
• Meet with operations leaders to review updated SOPs and incorporate feedback and edits
• Assist in posting all SOPs in a central file store to ensure easy access and organization of all SOPs.
• Manage multiple documentation projects simultaneously for various product areas and linbes of business, adhering to deadlines and quality standards.

Qualifications:

• Proven experience in technical writing, specifically in documenting SOPs.
• Strong ability to understand and document complex processes in a clear and accessible manner.
• Excellent written and verbal communication skills, with meticulous attention to detail.
• Proficiency in documentation tools (e.g., Microsoft Office, Adobe Acrobat, Visio).
• Ability to work independently and collaboratively in a fast-paced environment.
• Familiarity with commercial insurance regulatory standards and requirements is a plus.

Thanks & Regards,

Qualifications

See more jobs at TMS LLC

Apply for this job

Job Description

We are seeking a motivated and results-driven US Technical Recruiter to join our team. The ideal candidate will have a strong background in recruiting for IT and technology roles within the United States, possess excellent communication skills, and demonstrate a deep understanding of the full recruitment lifecycle. You will be responsible for sourcing, attracting, and hiring top technical talent across various domains to meet the hiring needs of our clients. This is an excellent opportunity for someone who thrives in a fast-paced environment and has a passion for matching skilled professionals with rewarding technical roles.

Key Responsibilities:

1. Talent Acquisition:

   • Source, identify, and engage qualified candidates for IT and technical positions through various channels (job boards, LinkedIn, social media, referrals, etc.).
   • Screen candidates through interviews, assessments, and technical evaluations to determine their suitability for specific roles.

2. Full Lifecycle Recruitment:

   • Manage the full recruitment process, including job posting, resume review, candidate screening, interview coordination, offer negotiation, and onboarding.
   • Work closely with hiring managers and clients to understand job requirements and develop effective sourcing and recruiting strategies.

3. Market Expertise:

   • Stay updated with the latest trends in the IT industry, including emerging technologies and in-demand skill sets.
   • Provide insights into market conditions, salary benchmarks, and candidate availability.

4. Candidate Experience:

   • Ensure a positive candidate experience by maintaining professional communication, managing expectations, and providing feedback throughout the hiring process.

5. Database Management:

   • Maintain accurate records in applicant tracking systems (ATS) and databases, ensuring up-to-date candidate profiles and tracking recruitment activities.

Qualifications:

• Education:

  • Bachelor’s degree in Human Resources, Business, Information Technology, or a related field is preferred.

• Experience:

  • 2+ years of experience in technical recruitment, preferably within the US market.
  • Proven experience recruiting for IT roles such as software engineers, developers, data engineers, cybersecurity specialists, and cloud architects.
  • Experience in working with both permanent and contract positions is a plus.

• Technical Skills:

  • Strong understanding of technical job requirements and terminology (Java, Python, AWS, DevOps, Full-Stack Development, etc.).
  • Familiarity with applicant tracking systems (ATS), sourcing tools, and recruitment CRMs.
  • Ability to assess technical resumes and interview candidates to gauge technical proficiency.

• Soft Skills:

  • Excellent communication and interpersonal skills.
  • Strong problem-solving skills with the ability to adapt in a dynamic, fast-paced environment.
  • Time management and multitasking abilities, with a proven track record of managing multiple positions simultaneously.
  • Strong negotiation skills and a sense of urgency in closing roles.

Additional Requirements:

• Experience recruiting within the US labor market is required.
• Knowledge of US employment laws and practices, including familiarity with visa processes (H-1B, OPT, TN, USC, GC etc.).
• Ability to work in different time zones to cater to US clients and candidates.
• Strong business acumen and the ability to work independently with minimal supervision.

Qualifications

See more jobs at TMS LLC

Apply for this job