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Tripadvisor

An American online travel company.
Tripadvisor, the world's largest travel platform*, helps hundreds of millions of travelers each month** make every trip their best trip. Travelers across the globe use the Tripadvisor site and app to browse more than 878 million reviews and opinions of 8.8 million accommodations, restaurants, experiences, airlines and cruises. Whether planning or on a trip, travelers turn to Tripadvisor to compare low prices on hotels, flights and cruises, book popular tours and attractions, as well as reserve tables at great restaurants. Tripadvisor, the ultimate travel companion, is available in 49 markets and 28 languages.

Headquarter Location:
Needham, Massachusetts, USA

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Tripadvisor is hiring a Remote Growth Marketing Manager, B2B

About Tripadvisor 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

What we do in Partner Marketing:

The Partner Marketing team supports various business lines offering SaaS and advertising solutions to Tripadvisor partners. Partners we serve include hoteliers, restaurateurs, tour operators, and other businesses interested in engaging our extensive traveler audience. As the global travel sector continues to adapt and transform, our partner solutions are at the forefront in supporting the emerging needs of our business partners.

Reporting to the Associate Director of Growth Marketing, the Growth Marketing Manager, B2B  is responsible for the strategy, development, implementation and evaluation of lifecycle and acquisition marketing campaigns. This is a highly cross-functional role that will interface with numerous stakeholders across Product, Engineering, Legal, Marketing, Customer Support, Sales and Creative.

Job Location: Remote

This role is a remote position in the United States with a strong preference for east coast working hours. Occasional travel to company offices as necessary.

What you’ll do:

Key responsibilities include but are not limited to:

  • Develop growth strategies in CRM channels to drive user engagement and to meet self-service revenue goals for each supported business line.
  • Drive end-to-end campaign strategy and execution, coordinating key inputs and dependencies across Creative, CRM Engineering, CRM Operations, Product, and Analytics to ensure successful project completion.
  • Partner with Marketing teams across paid social, SEM, and onsite advertising as the subject matter expert on the customer lifecycle to guide channel strategies.
  • Develop, monitor, and optimize CRM automations to continuously improve the lifecycle marketing program based on key performance indicators.
  • Analyze and report out campaign performance and channel health to cross-functional stakeholders at various levels in the business.

Who you are:

  • Customer Centric:You’re constantly putting the user experience at the forefront of everything you do.
  • Exceptionally organized:You have knack for to-do lists and project management; and you are able to effortlessly manage multiple projects at once without missing a deadline
  • Excellent communicator:You can get the point across both visually and verbally in a clear and direct manner
  • Passionate and proactive:You are constantly searching for new innovative ways to drive the business forward 
  • Entrepreneurial and accountable:You have a strong sense of ownership and can run with projects with minimal oversight
  • Team player:You approach your work, your teammates and unexpected changes with a positive attitude 

Qualifications and experience:

  • 8+ years of professional experience in marketing
  • Experience using email marketing automation platforms required
  • Analytical mindset with experience leveraging performance data to develop insights (Experience using Tableau preferred)
  • Must be comfortable translating complex customer segmentation into clear specifications for data engineers.
  • Exceptional project management and organization skills, with a keen eye for detail
  • Must be a collaborative, cross-functional team player
  • Must exhibit superb verbal and written communication skills
  • Must be self-motivated, able to work effectively in an autonomous environment

 

What We Offer 

  • Flexible activity-based working fostered collaboration and productivity
  • Inclusive global travelers community welcoming diverse perspectives
  • Competitive salary package including performance bonuses and equity plan
  • Development programs, managerial courses, and learning series
  • Health insurance covers medical, dental, and vision for families (varies by country)
  • Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
  • Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
  • Employee assistance program for short-term counseling and free Calm app subscription
  • State-of-the-art offices: dining, coffee points, and leisure areas

The salary range for this role is $120,000 to $130,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

 

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Tripadvisor is hiring a Remote Senior Manager Research & Insights

About Tripadvisor 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

What we do in Research & Insights: 

We are a global team of research and insights specialists dedicated to supporting various departments across the company, including Sales, consumer marketing, and leadership. Our responsibility is to generate valuable insights through a blend of research methodologies, driving the advancement of our business.

Job Location: Remote

This role is a remote position in the United States working east coast hours. Occasional travel to company offices as necessary.

What You’ll Do

  • Play an integral role in developing Tripadvisor’s go-to market sales narrative, partnering with cross functional teams across the Tripadvisor Global Partner Services organization.  
  • Leverage Tripadvisor’s unique 1st party data to provide compelling travel insights to external audiences (enterprise clients, media, etc). 
  • Use a variety of data sources (1st party data, syndicated research tools, custom research studies, etc.) to accurately and thoroughly answer research requests from stakeholders across sales, marketing, communications, etc.   
  • Keep a pulse on the broader media and travel ecosystem, staying on the cutting edge of trends in each industry.  
  • Serve as a valuable research resource and consultant for internal and external stakeholders.  
  • Collaborate with fellow research team members on the ideation, development and execution of thought leadership.  
  • Support ad effectiveness measurement, managing studies from scoping through report delivery.  

Skills & Experience 

  • Bachelor's degree in marketing, economics, statistics or experience relevant to the role.
  • 6-8 years of experience in media, an agency or research vendor.  
  • Knowledge of ad effectiveness measurement such brand lift, attribution and sales lift studies.  
  • Demonstrated experience creating and presenting clear and compelling data-driven narratives.  
  • Strong Excel skills (pivot tables, lookups etc) and experience in creating PowerPoint, Google Slides presentations with data visualizations and insights.
  • Experience with media research & digital listening tools (GWI, Comscore, MRI, Brandwatch)
  • Experience with BI tools i.e. Tableau and query language (SQL, Python etc.) preferred.
  • Excellent verbal and written communication skills.
  • Strong knowledge of research methodologies (survey design, segmentation, brand tracking, etc)
  • Highly collaborative in a cross departmental fast paced environment that requires flexibility and the ability to manage multiple priorities.  
  • Keenly attentive to detail, task-driven with the ability to produce key deliverables and hit important deadlines in a fast-paced environment.

What We Offer 

  • Flexible activity-based working fostered collaboration and productivity
  • Inclusive global travelers community welcoming diverse perspectives
  • Competitive salary package including performance bonuses and equity plan
  • Development programs, managerial courses, and learning series
  • Health insurance covers medical, dental, and vision for families (varies by country)
  • Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
  • Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
  • Employee assistance program for short-term counseling and free Calm app subscription
  • State-of-the-art offices: dining, coffee points, and leisure areas

The salary range for this role is $140,000 to $155,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

 

 

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Tripadvisor is hiring a Remote Senior Financial Analyst (Online/Media Advertising)

About Tripadvisor:

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

This role will be an integral part of the Tripadvisor Finance team with a focus on revenue forecasting, financial analysis, and business partnership.

 

Job Location US remote/Needham, MA: Hybrid

This role is a hybrid position that requires 1 days per week in the Needham office

 

What you'll do:

  • Own forecasting and financial analysis for the Tripadvisor Media Advertising, Rentals & Flights revenue lines.
  • Provide regular financial reporting for the operational business leadership team and other stakeholders.
  • Develop and maintain a strong relationship with the GM, product, and analytics teams for these business units.
  • Provide timely and dependable financial performance updates to GM and Finance Leadership, with insights and comparisons such as vs. Plan, Prior Year and Prior Forecasts.
  • Help automate and optimize both business processes and reporting and analytics as it relates to these revenue lines.
  • Anticipate and communicate risks and opportunities.
  • Work closely with the broader Tripadvisor Finance and Accounting teams to ensure that the business complies with Tripadvisor’s financial policies, processes, and calendar of deliverables.
  • Be flexible and assist with ad hoc projects as needed.

 

Skills and Experience:

  • Bachelor’s degree in Finance, Accounting or related field required
  • 4+ years of experience in FP&A and Accounting roles with increasing responsibility 
  • Prior experience within online/media advertising 
  • Advanced MS Excel and PowerPoint skills
  • Strong qualitative and quantitative skills, with a demonstrated passion for using data to drive decision-making
  • Excellent communication skills and the ability to influence decision-making
  • Extremely organized with the ability to contribute to multiple projects within tight timelines
  • A team player, able to step in and help out other members of the team when needed
  • An inquisitive nature, someone who wants to explore variances and understand the root cause 
  • Understands and can work in the detail but possesses a strong big-picture orientation that can be employed when appropriate. Can effectively combine the two.  
  • Experience with Hyperion Planning and Essbase systems, and/or Workday Financials is a plus.
  • Experience with SQL and/or Tableau is a plus.
  • Organized with a strong attention to detail.

 

In addition, the ideal candidate will demonstrate the following competencies:

  • Identifies and analyzes problems; distinguishes between relevant and irrelevant information.
  • Good business judgment when making decisions and always considers the relevance/impact of each decision on the business.
  • Clear communication through expression of facts and ideas in a clear, convincing and organized manner .
  • Exhibits integrity though fair and ethical behavior toward others and a demonstrated sense of corporate responsibility and commitment. 
  • Treats colleagues and partners with respect, considers and responds appropriately to the needs, feelings, and capabilities of different people.

 

What We Offer:

  • Flexible activity-based working fostered collaboration and productivity
  • Inclusive global travelers community welcoming diverse perspectives
  • Competitive salary package including performance bonuses and equity plan
  • Development programs, managerial courses, and learning series
  • Health insurance covers medical, dental, and vision for families (varies by country)
  • Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
  • Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
  • Employee assistance program for short-term counseling and free Calm app subscription
  • State-of-the-art offices: dining, coffee points, and leisure areas

The salary range for this role is $90,000 to $115,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and this range is only applicable for jobs to be performed in New York City. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future. 

 

We strive to create an accessible and inclusive experience for all candidates. If you need reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

 

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

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+30d

Principal Program Manager, Compliance (Viator)

TripadvisorOxford, London UK, remote/hybrid or Lisbon Portugal remote/hybrid

Tripadvisor is hiring a Remote Principal Program Manager, Compliance (Viator)

About Viator
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

Viator is seeking an experienced Principal Program Manager, Compliance with a background in compliance to manage and drive compliance and regulatory projects across the organization. You will work closely with cross-functional teams, including product, engineering, legal, finance, customer service and operations, to ensure that all technology solutions for Viator’s point of sale comply with regulatory requirements and industry standards. Your role will be pivotal in identifying compliance risks, implementing solutions, and maintaining documentation to support our compliance efforts.

Key Responsibilities:
  • Lead and manage compliance programs and projects from inception to completion, ensuring alignment with company objectives and regulatory requirements.
  • Collaborate with legal, engineering, product management, and other teams to interpret and implement compliance requirements.
  • Develop and maintain a comprehensive understanding of relevant regulations, standards, and industry best practices, primarily in NORAM and EMEA
  • Conduct regular compliance assessments, audits, and risk analyses to identify potential compliance issues and areas for improvement.
  • Create and maintain detailed documentation, including policies, procedures, and reports, to support compliance efforts and audits.
  • Serve as the primary point of contact for internal stakeholders on compliance matters.
  • Proactive communication and guidance to teams on compliance-related topics, best practices and effects on the business.
  • Monitor changes in regulatory environments and update compliance programs accordingly.
  • Support legal as needed with coordinating with third-party auditors and regulatory bodies during compliance audits with reviews and investigations.
  • Track and report on compliance program metrics and performance to senior management.

Qualifications:

  • Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. 
  • Proven experience (5+ years) in program management, with a focus on compliance in the technology sector.
  • Strong understanding of regulatory frameworks, standards, and compliance requirements in the technology industry.
  • Demonstrated ability to manage complex projects and lead cross-functional teams.
  • Excellent analytical, organizational, and problem-solving skills.
  • Strong communication and interpersonal skills, with the ability to effectively convey complex compliance requirements to diverse audiences.
  • Excellent ability to lead by influence
  • Proficiency in project management tools and methodologies.
  • Experience with compliance tools and software is an advantage.
Perks of Working at Viator
  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
  • “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.
Our Values
  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
  • We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
  • We serve our customers, always. We listen, question, respond, and strive for wow moments.
  • We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
  • Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
 

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.  Please include the job requisition number in your message.

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Tripadvisor is hiring a Remote Head of Data Engineering (Finance)

Senior. Director, Head of Finance Data Engineering

Remote position - US

Who we are: 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

 

What you’ll do:

As Head of Finance and Accounting Systems and Data Engineering you will lead the development and optimization of financial and accounting systems and data engineering initiatives for a dynamic travel marketplace organization. This executive role demands a strategic leader to oversee financial system architecture, data integration, and reporting frameworks that drive business growth and operational efficiency.

This leadership is crucial in shaping the strategic vision for our financial and accounting systems and data infrastructure, ensuring the alignment of data and technology solutions with business objectives, and optimizing processes to support the company’s growth and compliance needs.

What we are looking for?

You bring a minimum of 10 years experience in leadership spanning Business Management, Strategy, Operations and technical areas such as Data and software engineering. This role offers a great opportunity for professional growth with the world’s largest travel guidance company.

 

Key Responsibilities:

 

  • Strategic Vision: Develop foundational data strategy with a focus on data platforms and engineering to support Finance and Accounting team’s business objectives and specific goals
  • Stakeholder management and collaboration: Work closely with Accounting, Tax, Finance, Procurement, IT, HR, Internal Audit and other departments across all Tripadvisor brands including Viator, Fork and Cruise Critic to understand data requirements and deliver effective solutions.
  • Communication: Facilitate effective communication between technical and non-technical stakeholders, serving as the primary point of contact for finance and accounting data engineering-related inquiries.
  • Data Architecture: Design and oversee the creation of robust data architecture to ensure reliable data flow, integrity, and security for financial and accounting operations and processes across TA, Viator, Fork and Cruise Critic.
  • Data Pipeline Management: Develop, maintain, and optimize data pipelines and ETL processes to ensure the accuracy, completeness, and availability of financial and accounting data across all relevant technical systems across all Tripadvisor brands
  • Critical Data Process Management:Maintain and optimize the data infrastructure relating to critical finance processes (e.g. digital services tax process), as well as identify, evaluate and resolve technical issues that may impact the existing data infrastructure
  • Technology Evaluation: Evaluate, recommend, and implement new tools and technologies, including Generative AI solutions, to enhance data processing and analysis capabilities. Provide support and develop workflows/automations using (Alteryx and UiPath). Stay current with trends and best practices in data engineering, finance, and AI technologies.
  • Generative AI in Finance and Accounting: Explore and implement Generative AI vendors and techniques for automating financial and accounting processes and generate actionable data
  • Project Management: Oversee the planning, execution, and delivery of data engineering projects, ensuring they are completed on time, within scope, and within budget. Drive finance automation program with governance structure and tools/platform management.
  • Lead and Mentor: Lead, mentor, and develop a team of finance and accounting data engineers and data analysts, fostering a culture of growth and excellence.

 

Qualifications:

  • Leadership and Strategy: Proven experience leading a data engineering team for Finance and Accounting functions, with a strong track record of developing and executing data strategies that align with business goals.
  • Experience: 15+ years of experience in finance and accounting systems, processes, and data engineering, with a deep understanding of financial operations and data management. Deep expertise in ERP systems and integrations with custom and standard applications.
  • Technical Expertise: Deep understanding in data engineering tools and technologies. Experience with cloud platforms like AWS, Azure, or Google Cloud, and data warehousing solutions. Experience with Alteryx and UiPath a plus.
  • Generative AI Skills: Familiarity with Generative AI technologies and their applications in finance and accounting; exposure to procurement, HR, Internal Audit a plus
  • Financial systems experience: Strong understanding of financial systems, data structures, and accounting GAAP rules. Ability to integrate financial and accounting knowledge with data engineering practices.
  • Cross-Functional Collaboration: Demonstrated ability to work effectively with diverse teams across Accounting, Tax, Finance, Procurement, IT, Internal Audit and HR to meet data requirements and deliver solutions.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Project Management: Experience managing data engineering projects, including resource allocation, budget management, and meeting project deadlines.
  • Automation Mindset: An approach to data engineering that emphasizes automation, efficiency, and best practices over manual processes and roadblocks.
  • Industry Knowledge: Familiarity with the Fintech industry or a deep understanding of financial and accounting processes, GAAP regulations and SOX guidelines (404A & 404B). Experience maintaining industry standards and compliance requirements.

 

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

 

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Tripadvisor is hiring a Remote Senior Brand Designer (Viator)

 

 

About Viator:

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

Job Summary:
Viator, a leading marketplace for travel experiences, is seeking a highly skilled and experienced Senior Brand Designer to join our team. As a Senior Brand Designer at Viator, you will play a pivotal role in shaping the visual identity and creative output that drives customer engagement and loyalty. You will work closely with cross-functional teams to develop innovative and compelling designs that resonate with our audience across various marketing channels.

What You’ll Do

  • Lead the maintenance of the Viator brand across marketing and community channels, ensuring consistency and alignment with brand guidelines.

  • Conceptualize and execute new digital campaigns that engage audiences and support brand awareness, acquisition, and retention.

  • Lead design projects from ideation to execution, ensuring a seamless and cohesive brand experience.

  • Collaborate with internal teams, including marketing, product designers, and content creators, to ensure visual consistency across all touchpoints.

  • Mentor and potentially lead a small team of designers, fostering a culture of creativity and collaboration.

  • Stay informed about industry trends and best practices in design, particularly within the travel and tourism sector.

Skills & Experience

  • 5+ years of experience in brand design, with a strong online portfolio showcasing conceptual thinking and proficiency in various design elements.

  • Experience in digital and interactive design, with a focus on engaging the travel and experiences communities preferred.

  • Proficiency in design software such as Illustrator, Photoshop, Figma and After Effects, with a basic understanding of Premiere.

  • Strong understanding of typography, layout, color theory, and other design principles.

  • Excellent communication and collaboration skills, with the ability to articulate creative concepts and strategic thinking to cross-functional teams

  • Data-driven and obsessed with measurable impact of a campaign.

  • Bachelor's degree in Graphic Design, Visual Arts, or a related field.

Perks of Working at Viator

  • Competitive compensation packages, including base salary, annual bonus, and equity.

  • “Work your way” with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you’d like in select locations.

  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.

  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.

  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.

  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.

  • Travel perks. We believe that travel is employee development, so we provide discounts and more.

  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.

  • Health benefits. We offer great coverage and competitive premiums.
     

Our Values

We aspire to lead; We’re relentlessly curious... want to know more? Read up on our values:

 

  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.

  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”

  • We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.

  • We serve our customers, always. We listen, question, respond, and strive for wow moments.
     

We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.

 

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

 

#Viator

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Tripadvisor is hiring a Remote Marketing Assistant / Executive (Maternity Cover) (Viator)

About Viator
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

Viator´s Affiliate team seeks an experienced Marketing Executive to join the Global Affiliate Team.  This is a 14-month position with the opportunity to be extended. You will play a key role in the day to day running of our affiliate programs across multiple territories.  Your key focus will be to support the team in managing the affiliate program with a core focus on Influencer based Affiliates, executing campaigns and the day to day running of the affiliate channel.  You will also get involved in campaigns that require rapid deployment and testing, so experience with quickly executing projects and evaluating their impact will be essential.  Your role will see you collaborate both internally and externally to drive forward revenue for the business. .

The right candidate will be experienced in working within a similar role and be a confident project manager with the ability to work in a fast moving organization, and excited to collaborate.

Key responsibilities

  • Support in execution of campaigns from backend management to partner content distribution i.e assets, campaign information etc

  • Campaign coordination and support for the team

  • Proactively grow and manage the affiliate database, while supporting other team members

  • Maintain strong relationships with publishers. Collaboratively identify new opportunities and optimisations to maximize orders growth

  • Undertake competitor and market research to uncover opportunities for the business

  • Help to deliver an overall excellent service and high relationship management to all affiliates

  • Be a super user of our affiliate and tracking platforms

  • Identify and execute test and learn campaigns

  • Communicate campaign results internally in clear and compelling ways

  • Champion error-free campaign execution

  • Stay up to date with the latest affiliate marketing trends and investigate appropriate opportunities

  • Data support for the team

  • Report weekly/monthly/quarterly to provide performance insights to wider teams

  • Produce post campaign analysis and learnings for wider teams

  • Actively participate in cross-functional team discussions to identify and define new campaigns to reach new customers

  • Collaborate internally with Product, Analytics, Design and the rest of our Business Development Team

 

The candidate

  • 3+ years previous experience across the marketing mix and with affiliate marketing experience

  • Ability to work in a highly iterative, fast paced environment

  • Detail oriented and able to manage multiple projects simultaneously

  • Curious and analytical. You rigorously question and test your own and others’ assumptions, supported by data - Comfortable with Microsoft Excel & with the ability to present clear results

  • Ability to ask, and answer, meaningful and impactful questions

  • Highly organised and a self-starter

  • Strong organizational skills and pays close attention to detail

  • A terrific collaborator, able to partner effectively across teams with a broad range of skill sets and experience to arrive at the best solutions

  • Strong communication skills, both verbally and written with high comfort level on presenting performance

  • Ability to work independently as well as within a team environment

  • A great colleague - the kind of person people love working with, open to sharing your experience with and seeking growth opportunities from others

  • Interested in joining a high-performing team with a supportive and inclusive culture.

 

You Will

  • Be part of a global which means flexible working hours and a requirement to participate in early or late meetings

  • Be working with people from a variety of backgrounds and cultures

 
Perks of Working at Viator
  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
  • “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.
Our Values
  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
  • We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
  • We serve our customers, always. We listen, question, respond, and strive for wow moments.
  • We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
  • Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
 

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.  Please include the job requisition number in your message.

 

#Viator

#LI-Remote

#LI-Jacob

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Tripadvisor is hiring a Remote Senior Director of Finance Data Engineering

Senior. Director, Head of Finance Data Engineering

Remote position - US

Who we are: 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

 

What you’ll do:

As Head of Finance and Accounting Systems and Data Engineering you will lead the development and optimization of financial and accounting systems and data engineering initiatives for a dynamic travel marketplace organization. This executive role demands a strategic leader to oversee financial system architecture, data integration, and reporting frameworks that drive business growth and operational efficiency.

This leadership is crucial in shaping the strategic vision for our financial and accounting systems and data infrastructure, ensuring the alignment of data and technology solutions with business objectives, and optimizing processes to support the company’s growth and compliance needs.

What we are looking for?

You bring a minimum of 10 years experience in leadership spanning Business Management, Strategy, Operations and technical areas such as Data and software engineering. This role offers a great opportunity for professional growth with the world’s largest travel guidance company.

 

Key Responsibilities:

  • Strategic Vision: Develop foundational data strategy with a focus on data platforms and engineering to support Finance and Accounting team’s business objectives and specific goals
  • Stakeholder management and collaboration: Work closely with Accounting, Tax, Finance, Procurement, IT, HR, Internal Audit and other departments across all Tripadvisor brands including Viator, Fork and Cruise Critic to understand data requirements and deliver effective solutions.
  • Communication: Facilitate effective communication between technical and non-technical stakeholders, serving as the primary point of contact for finance and accounting data engineering-related inquiries.
  • Data Architecture: Design and oversee the creation of robust data architecture to ensure reliable data flow, integrity, and security for financial and accounting operations and processes across TA, Viator, Fork and Cruise Critic.
  • Data Pipeline Management: Develop, maintain, and optimize data pipelines and ETL processes to ensure the accuracy, completeness, and availability of financial and accounting data across all relevant technical systems across all Tripadvisor brands
  • Critical Data Process Management:Maintain and optimize the data infrastructure relating to critical finance processes (e.g. digital services tax process), as well as identify, evaluate and resolve technical issues that may impact the existing data infrastructure
  • Technology Evaluation: Evaluate, recommend, and implement new tools and technologies, including Generative AI solutions, to enhance data processing and analysis capabilities. Provide support and develop workflows/automations using (Alteryx and UiPath). Stay current with trends and best practices in data engineering, finance, and AI technologies.
  • Generative AI in Finance and Accounting: Explore and implement Generative AI vendors and techniques for automating financial and accounting processes and generate actionable data
  • Project Management: Oversee the planning, execution, and delivery of data engineering projects, ensuring they are completed on time, within scope, and within budget. Drive finance automation program with governance structure and tools/platform management.
  • Lead and Mentor: Lead, mentor, and develop a team of finance and accounting data engineers and data analysts, fostering a culture of growth and excellence.

Qualifications:

  • Leadership and Strategy: Proven experience leading a data engineering team for Finance and Accounting functions, with a strong track record of developing and executing data strategies that align with business goals.
  • Experience: 15+ years of experience in finance and accounting systems, processes, and data engineering, with a deep understanding of financial operations and data management. Deep expertise in ERP systems and integrations with custom and standard applications.
  • Technical Expertise: Deep understanding in data engineering tools and technologies. Experience with cloud platforms like AWS, Azure, or Google Cloud, and data warehousing solutions. Experience with Alteryx and UiPath a plus.
  • Generative AI Skills: Familiarity with Generative AI technologies and their applications in finance and accounting; exposure to procurement, HR, Internal Audit a plus
  • Financial systems experience: Strong understanding of financial systems, data structures, and accounting GAAP rules. Ability to integrate financial and accounting knowledge with data engineering practices.
  • Cross-Functional Collaboration: Demonstrated ability to work effectively with diverse teams across Accounting, Tax, Finance, Procurement, IT, Internal Audit and HR to meet data requirements and deliver solutions.
  • Communication Skills: Excellent verbal and written communication skills, with the ability to articulate complex technical concepts to both technical and non-technical audiences.
  • Project Management: Experience managing data engineering projects, including resource allocation, budget management, and meeting project deadlines.
  • Automation Mindset: An approach to data engineering that emphasizes automation, efficiency, and best practices over manual processes and roadblocks.
  • Industry Knowledge: Familiarity with the Fintech industry or a deep understanding of financial and accounting processes, GAAP regulations and SOX guidelines (404A & 404B). Experience maintaining industry standards and compliance requirements.

 

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

 

 #LI-AH1

 

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Tripadvisor is hiring a Remote Senior UX Researcher (Viator)

About Viator
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

Are you energized by understanding people? Do you enjoy researching complex problems with multiple user audiences? Do you love to travel? Then combine these passions by working at Bókun. Leading reservation technology and B2B platform within the Tripadvisor family, focusing on delivering on connecting experiences to the world

Bókun’s Product team seeks a seasoned hands-on researcher with a well-rounded skill set that covers both user experience and market analysis. Our work ranges from exploratory to evaluative, from qualitative to quantitative. We work closely with designers, product managers, product marketing managers, data analysts, and engineering to collaborate on devising that best solution for both tour/experience operators and travelers. 

The right candidate will be experienced in qualitative methods such in-depth interviewing, concept testing and usability testing, experienced with designing and analyzing surveys, passionate about research and travel, comfortable in a fast moving organization, and excited to collaborate with cross-functional teams.  

What you’ll do:

  • Actively participate in cross-functional team discussions to understand various user needs, and to identify and define new marketplace features

  • Define research strategy and manage multiple projects across a variety of methodologies

  • Design and conduct qualitative studies (discovery, needs analysis, usability studies, click-tests etc.), analyze data, and proactively share insights and supporting data  

  • Own the research process from end-to-end including the ideation, development and execution of research plans

  • Create and field surveys, analyze responses, and report learnings

  • Use your creativity and breadth of your research toolkit to determine the best method for each study, gathering insights from a variety of audiences

  • Communicate research findings internally in clear and compelling ways

  • Work cross-functionally with sales,design, product marketing, and product management.

Who you are:

  • Minimum BA/BS degree in psychology, communication, statistics or other related field

  • Advanced degree behavioral or social sciences a plus

  • 4+ years of professional applied research experience

  • Thorough understanding of the strengths and weaknesses of qualitative and quantitative research methodologies 

  • Extensive experience with qualitative research methods in user research

  • Detail oriented and able to manage multiple projects simultaneously

  • Ability to present research insights and supporting data in a clear fashion

  • Experience of presenting to, influencing and challenging senior stakeholders

  • Ability to ask, and answer, meaningful and impactful questions

  • Excellent English verbal and written communication skills

  • Experience with quantitative research methods (e.g. surveying) and statistics a plus

  • Experience in B2B, travel, hospitality a plus

 
Perks of Working at Viator
  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
  • “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.
Our Values
  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
  • We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
  • We serve our customers, always. We listen, question, respond, and strive for wow moments.
  • We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
  • Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
 

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.  Please include the job requisition number in your message.

 

#Viator

#LI-Remote

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Tripadvisor is hiring a Remote Senior Product Marketing Manager, Supply API (Viator)

About Viator
Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry- leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

Who we are: 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

What we do:

Viator’s Supply team is a crucial part of Viator’s business as we power Viator’s marketplace. We offer suppliers a variety of ways to work with Viator via our supply platform, tools, and programs. As an industry leader, you will be part of a team that works on some of the most exciting and impactful initiatives within our industry. This role is ideal for someone who is ambitious and interested in having a significant impact on the growth and performance of our suppliers. 

What you’ll do:

As a Senior Product Marketing Manager, Supplier API you will be responsible for launching and leading go-to-market and product initiatives for our supplier products and programs. Collaborating closely with Product Management, you will serve as the go-to-market lead and the voice of the supplier, providing essential feedback loops that will influence the product strategy and roadmap.

In this role, you will own and/or contribute to the Supply team’s OKRs relating to adoption, growth, engagement, and retention.

As a Senior Product Marketing Manager, Supply API, you will:

  • Manage a global team of product marketers
  • Drive the effectiveness of positioning, launch, demand, and adoption of our supplier API, platform, and programs 

  • Define supplier segments and personas across the entire buyer and partner success journey 

  • Ensure the success of business development, sales, onboarding, partner success and support by equipping them with knowledge, messaging, processes and collateral for attracting new partners and for growing product adoption after sales.  

  • Create content including email campaigns that help drive user activation and engagement

  • Partner with a high-performing Product Management team to distill complex, technical product features into crisp value propositions for Viator’s partner segments

  • Introduce features within the product platforms that drive adoption and engagement across partner segments

  • Conduct market research with existing and potential suppliers and partners to uncover opportunities to create a highly differentiated product offering and innovate in new markets

Qualifications:

  • 3+ years experience managing a product marketing team
  • 5+ years in product, product marketing and/or marketing, preferably with an API or other technical products. 

  • At least 2 years in B2B product marketing with technical products, including some experience in the affiliate marketing and/or  e-commerce distribution landscape

  • Proven success translating complex technical concepts into compelling value propositions and marketing messaging

  • Demonstrated capacity to craft holistic growth programs that drive adoption, engagement and retention, including through products features

  • Track record of translating customer needs into product ideas that result in innovative product solutions that are adopted by target audiences

  • Willingness and ability to work with teams across multiple time zones including the United States and Europe.

  • Strongly preferred: basic SQL

You are:

  • Customer oriented, understanding our partner's business challenges and opportunities

  • An excellent communicator - both verbally, in writing and visually. 

  • A terrific collaborator, able to partner effectively across teams with a broad range of skill sets and experience to arrive at the best solutions

  • Able to thrive in environments with a certain amount of ambiguity and that evolve rapidly in response to a changing external environment

  • Curious and analytical. You rigorously question and test your own and others’ assumptions, supported by data

  • A great colleague - the kind of person people love working with, open to sharing your experience with and seeking growth opportunities from others

  • Interested in joining a high-performing team with a supportive and inclusive culture.

You will:

  • Be part of a global, distributed team, which means flexible working hours and a requirement to participate in early or late meetings on a regular basis

  • Be working with people from a variety of backgrounds and cultures

  • Be expected to travel <10% of the time, once

 
Perks of Working at Viator
  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
  • “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.
Our Values
  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
  • We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
  • We serve our customers, always. We listen, question, respond, and strive for wow moments.
  • We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
  • Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
 

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.  Please include the job requisition number in your message.

 

#Viator

#LI-Remote

#LI-GM1

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Tripadvisor is hiring a Remote Senior Director, Generative AI Solutions and Operations

Head of Generative AI Solutions and Operations 

Remote position - US

Who we are: 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

 

What you’ll do:

This is a senior leadership position that will have exposure across the entire business, influencing the vision and implementation of Generative AI strategy and in turn, creating impactful solutions for travelers, partners and external syndication. This can take the form of helping our customers plan their perfect trip, book a hotel, engage in experiences or drive efficiency and effectiveness through the latest advances in Generative AI technologies.

The Head of Generative AI Solutions and Operations is a key leadership role responsible for developing and executing a comprehensive Generative AI data strategy to drive business objectives. This role involves partnering with key business stakeholders, all data and engineering teams including AI/ML, Analytics, Data Engineering, Data Platform, Engineering and external vendors/partners to ensure that the organization leverages data effectively to make informed decisions. In this role you will be responsible for driving the growth and success of our practice focused on generative artificial intelligence (AI). This role requires a combination of leadership abilities, industry knowledge and technical expertise to deliver innovative generative AI solutions internally and externally.

 

What we are looking for?

You bring a minimum of 10 years experience in leadership spanning Business Management, Strategy, Operations and technical areas such as Data Science, Machine Learning,  and software engineering. This role offers a great opportunity for professional growth with the world’s largest travel guidance company. 

 

Key Responsibilities:

  • Develop and implement a comprehensive growth strategy for the generative AI practice, aligned with the company's overall business objectives. Identify new business opportunities and cultivate relationships with key stakeholders interested in generative AI solutions.
  • Develop AI features and offerings: Collaborate with internal teams and external partners as needed to define their AI vision and goals. Design customized AI strategies & offerings aligned with their business objectives, industry trends, and technological advancements.
  • Develop Gen AI operational plan, ensuring robustness, sustainability, and cost-effectiveness. Evaluate buy vs. build options and decide on custom applications versus 3rd party solutions. Define and collaborate with other technology and infrastructure teams to build Gen AI platform ecosystem.
  • Lead Implementation of AI Solutions: Lead the implementation of AI solutions by working closely with cross-functional teams. Define project scopes, timelines, and deliverables. Ensure seamless integration of AI technologies into existing systems and processes.
  • Leverage technical expertise and broad experience to provide guidance and direction to senior leadership, colleagues, and staff.
  • Evangelize Tripadvisor employees at all levels on the benefits and opportunities associated with generative AI for content creation and production efficiency. Prepare compelling presentation materials and represent the group as an influential authority on the subject, instilling confidence and motivating the organization to take risks and embrace new technologies.
  • Develop partnerships with senior leadership, determining and aligning initiatives with Tripadvisor product, business and technology strategies. Establish collaboration and support for investment in new technology directions.
  • Maintain open collaboration with similar companies and industry bodies involved in media production. Understand and participate in industry wide production strategies and standard processes.
  • Lead AI Transformation: Drive AI transformation initiatives, including change management, training programs, and cultural shifts. Foster a data-driven mindset within organizations and promote the adoption of AI across various departments.
  • Stay Current with AI Developments: Continuously research and evaluate emerging AI technologies, frameworks, and methodologies. Keep with industry trends and advancements to provide up-to-date recommendations.
  • Measure and Evaluate: Establish key performance indicators (KPIs) and metrics to track the effectiveness of AI initiatives. Regularly monitor progress, evaluate outcomes, and provide insightful reports to clients.

 

Qualifications:

  • Education: Bachelor's or advanced degree in business management, data science, business analytics, computer science, or a related field.
  • Experience: Proven experience in developing and implementing data strategies in complex organizational environments.
  • Strategic Thinking: Strong strategic thinking and problem-solving skills, with the ability to create high level strategy in new business areas
  • Leadership Skills: Demonstrated ability to lead and influence at a senior level, collaborate with diverse stakeholders, and drive results in a dynamic environment with excellent communication and interpersonal skills.
  • Industry Knowledge: In-depth knowledge of emerging trends in business applications of Data and AI, latest developments in technical breakthroughs of AI.
  • Change Management: Proven experience in driving cultural and organizational change towards a more data-centric mindset.
  • Communication: Excellent communication and presentation skills with the ability to convey complex technical concepts to non-technical stakeholders. Showcase strong interpersonal, verbal, written, and presentation skills when presenting to partners and collaborators.
  • Project Management: Demonstrate ability to provide direction and oversight to ensure project resources will be optimized and priorities continually reviewed ensuring alignment with strategic and business objectives.

 

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

 

 #LI-AH1

 

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Tripadvisor is hiring a Remote Account Manager

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Tripadvisor is looking for a smart, enthusiastic, and motivated Account Manager to join the Tripadvisor family to manage and develop our Hotel & OTA/Destination Marketing Organization/Growth partnerships in Americas. The Account Manager will play an integral role managing the day-to-day client service & ops for media campaigns while bridging communication and strategy between essential internal teams and our clients to deliver best in class client service and campaign performance.  

We offer the chance to work with the brightest minds in the travel business in an energetic, dynamic and international work environment focused on innovation, creative problem-solving and collaboration. 

 

What you'll Do:

  • Reporting directly to the Manager, Account Management with a dot line into the Regional Sales Lead, the Account Manager is responsible for managing all aspects of the campaign across pre & post sale cycle to drive revenue growth and department goals

  • Strategic partner to key internal stakeholders (Sales, Planning, Ad Operations, Marketing, etc.) and external clients & agencies translating advertisers business challenges & objectives to Tripadvisor’s digital advertising products 

  • Collaborates with AE to drive results for their clients and delivered revenue growth through ideating around new/innovative opportunities for new business leveraging product expertise & sales forward thinking to upselling/renewing existing campaigns and partnerships

  • Provide best in class client services and project management as the main sales point of contact for all pre and post-sale activities across all digital advertising activity (direct, programmatic, custom content, etc.) including but not limited to:

    • Liaises between client and internal teams to address client feedback on marketing proposals and media plans to ensure optimal plan that adheres to campaign parameters and KPIs included in the brief 

    • Manages all pre-launch communication between client and internal teams including but not limited to setting timelines for approvals, deliverable needs, asset management, creative & tag casing to ensure client satisfaction and a timely campaign launch

    • Leads all post-launch communication including but not limited to aligning on KPIs/measures of success, troubleshooting tag or creative issues, delivery/analysis of campaign reporting, and gaining approval on optimizations to ensure full delivery and campaign success

  • Able to navigate independently from management - independent thinker driving key decisions for the deal across all touchpoints from quote to cash including upsell ideation and future program deal ideation 

  • Act as a product expert & SME (subject matter expert) across at least one topic across the Account Management team (example: Reporting, Programmatic, Social, etc.); Provides feedback on development and evolution of these topics - identifying and bubbling up any gaps in process, approach, or  strategy.

 

Skills & Experience:

  • Fluent in Spanish

  • 4+ years minimum professional experience in digital media at an agency/client/publisher prefer in an Account Manager or Sales role

  • Understands digital concepts and is up to date on emerging ad formats

  • Consistent and proven track record in successfully developing relationships and managing key accounts to drive revenue growth for partner accounts in a B2B environment

  • Demonstrated ability to work with cross-functional teams across all levels including senior management

  • Proficient in Powerpoint and Excel with an analytical ability is preferred

  • Systems knowledge with Sales Tech and Digital Platforms (Salesforce, OMS, DFP, Moat, DoubleVerify, IAS etc.)

  • 25% travel may be required

 

What We Offer 

  • Flexible activity-based working fostered collaboration and productivity
  • Inclusive global travelers community welcoming diverse perspectives
  • Competitive salary package including performance bonuses and equity plan
  • Development programs, managerial courses, and learning series
  • Health insurance covers medical, dental, and vision for families (varies by country)
  • Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
  • Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
  • Employee assistance program for short-term counseling and free Calm app subscription
  • State-of-the-art offices: dining, coffee points, and leisure areas

 

The salary range for this role is $70,000 to $80,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and this range is only applicable for jobs to be performed in New York City. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. This compensation range may also be modified in the future.

 

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

 

 

 

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Tripadvisor is hiring a Remote Production Manager (Viator)

About Viator 

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

Job Summary:

As Viator experiences significant growth and competition in the market, the demand for high-quality creative content has surged. To efficiently meet this demand and enhance our creative production processes, we seek a dedicated Production Manager. This individual will be instrumental in streamlining operations, managing resources effectively, and ensuring the timely delivery of top-tier creative outputs.

What You’ll Do

  • Streamline production processes from concept to delivery for optimal resource allocation.

  • Implement and refine new "ways of working" to enhance overall efficiency.

  • Coordinate with cross-functional teams for seamless integration of creative elements into broader marketing strategies.

  • Oversee project timelines and milestones to ensure timely delivery.

  • Identify potential bottlenecks and implement solutions to maintain project schedules.

  • Collaborate with internal stakeholders to define project scopes and objectives.

  • Maintain high-quality standards for all creative outputs in line with company excellence goals.

  • Conduct regular quality checks to ensure adherence to brand guidelines and creative briefs.

  • Provide feedback and guidance to enhance output quality within the creative team.

  • Optimize resource allocation to maximize productivity and minimize waste.

  • Monitor workload distribution to prevent burnout and maintain team morale.

  • Identify opportunities for process improvement and resource optimization.

  • Provide leadership and guidance to the creative production team.

  • Foster a collaborative and supportive work environment to enhance team morale and productivity.

  • Identify training needs and opportunities for professional development within the team.

Skills & Experience

  • Bachelor's degree in marketing, communications, or a related field.

  • Proven experience in creative production management, preferably in a fast-paced environment.

  • Strong understanding of workflow management is critical, including expertise across Asana, spreadsheets, written documents, presentation decks a plus. 

  • Strong project management skills with the ability to prioritize tasks and meet deadlines.

  • Experience with creative production tools such as a MAM (media asset manager) and the Adobe suite.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.

  • Attention to detail and a commitment to maintaining high-quality standards.

Perks of Working at Viator
  • Competitive compensation packages (routinely benchmarked against the latest industry data), including base salary, annual bonus, and equity.
  • “Work your way” with flexibility to suit your lifestyle. Viator takes a remote-friendly approach to collaboration across a worldwide team, with the option to join on-site as often as you’d like.
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.
Our Values
  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
  • We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
  • We serve our customers, always. We listen, question, respond, and strive for wow moments.
  • We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.
  • Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.
 

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request.  Please include the job requisition number in your message.

 

#Viator

#LI-Remote

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Tripadvisor is hiring a Remote Director of Marketing

 

About Bókun:

Bókun, a proud member of the Tripadvisor Inc. family, is looking for an experienced Marketing Director to join our dynamic team. 

We are the fastest-growing reservation system for the tours and activities industry. We operate with the agility of a startup while being supported by the stability of a publicly traded company in Tripadvisor.

Position Overview:

We seek a strategic and dynamic Director of Marketing to lead our marketing efforts at Bókun. This pivotal role involves crafting and executing marketing strategies that enhance brand awareness, drive customer acquisition, and boost revenue growth. You will lead a talented marketing team and collaborate closely with cross-functional departments to establish our SaaS platform as a market leader.

Responsibilities:

  • Develop and implement comprehensive marketing strategies, including branding, positioning, messaging, and go-to-market plans.

  • Collaborate with Sales, Product, and other Leadership team members to align marketing initiatives with business objectives and growth targets.

  • Lead, manage, and mentor a high-performing marketing team, providing leadership, guidance, and opportunities for professional development.

  • Design and execute demand generation campaigns to drive customer acquisition, engagement, and retention.

  • Build networks within the wider Viator and Tripadvisor businesses to gain traction and support 

  • Oversee multi-channel marketing campaigns, including digital marketing, content marketing, events, webinars, and more.

  • Bring offline customers online

  • Analyse market trends, competitive landscape, and customer insights to refine and adjust marketing strategies.

  • Develop compelling marketing content, collateral, and presentations.

  • Drive thought leadership initiatives, including whitepapers, industry reports, and relevant speaking engagements.

  • Manage the marketing budget, allocating resources effectively to maximise ROI.

  • Collaborate with external agencies, partners, and vendors to enhance marketing efforts and expand reach.

  • Represent Bókun at industry events and be a brand spokesperson.

  • Monitor and report on key marketing performance metrics and KPIs.

  • Stay abreast of industry trends, emerging technologies, and best practices to ensure a competitive edge.

  • Be willing to travel for industry events, company and customer meetings (at least 20% of the time)

Qualifications and Experience:

  • Over 3 years of experience in a Marketing Director role within the SaaS industry.

  • Proven success in driving effective marketing strategies and campaigns in a technology/SaaS environment.

  • Strong leadership skills with a track record of managing and mentoring marketing teams. You have 5+ years of people management experience, know how to create a trusting environment by providing ongoing constructive, actionable feedback for your team, and foster an open climate for communication.

  • Deep understanding of SaaS business models, target markets, and customer personas.

  • Strategic thinker with the ability to translate vision into actionable marketing plans.

  • Excellent project management skills to handle multiple initiatives and stakeholders. 

  • You have a data-driven mindset, can analyse marketing metrics, and make data-backed decisions. You let data win arguments and are comfortable pulling your data across multiple platforms.

  • Experience in a “Scale up” business

  • Proficiency in digital marketing, demand generation, and marketing automation platforms.

  • You have exceptional communication and presentation skills. You’re equally comfortable operating at 10,000 feet and 1 foot, not hesitating to get in the weeds and operate at the lowest level of detail, but just as comfortable thinking long-term and inspiring a team.

  • You have strong organisational skills and attention to detail. You roll up your sleeves and do whatever it takes to make things successful.

  • Up-to-date knowledge of SaaS and technology industry trends.

  • Unafraid of ambiguity, you thrive in rapid change and learning in ambiguous startup environments.

  • You are accountable for leading the outcome and positively shaping our most important metrics. You have experience leading projects, hitting goals, and succeeding in a team environment.

Summary:

If you are a seasoned and visionary marketing leader passionate about driving SaaS growth, we invite you to apply for the Director of Marketing position at Bókun. Join us in leading our marketing efforts, enhancing our brand's presence, and contributing to our continued success in the SaaS industry.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message. 

 

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+30d

Senior SRE Engineer (Viator)

TripadvisorOxford, London, Lisbon, Krakow hybrid
DevOPSS3EC2LambdaagilejiraterraformnosqlsqlDesigngitjavadockerelasticsearchkubernetesjenkinspythonAWS

Tripadvisor is hiring a Remote Senior SRE Engineer (Viator)

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

We are looking for a Senior Software Engineer with a blend of skills of software engineering and operations. A person who truly believes and lives by DevOps principles and values. The roles includes working within the SRE team but interacting with all feature and platform teams to deliver state of the art solutions that ensures availability, latency, performance, efficiency, change management, monitoring, emergency response, and capacity planning of our service and applications. If you are looking to be challenged technically and have fun, this is the place for you!

What will you do

  • As part of the SRE team you will be participating in design and implementing parts of our engineering platform that enables scaling, metrics and observability, ensures and improves reliability.
  • Identify gaps in our engineering platform that improves availability, latency, performance, efficiency, change management, monitoring, emergency response
  • Guide and mentor other people on the team and help them grow their skills and knowledge
  • Evangelise DevOps and SRE culture and lead the innovation across engineering feature teams
  • Become part of a PagerDuty based on-call rotation

Skills & Experience

  • Comfortable and happy to code in Python and Java. Experience writing commercial application code in Java.
  • Deep knowledge and understanding of Computer Engineering fundamentals and first principles
  • Deep understanding of scaling solutions both on infrastructure level ( caching layers, database replicas, sharding, partitioning, etc ) and architectural level (denormalisation, CQRS-ES, Federation, etc )
  • Experience building and working with and monitoring microservice architectures in large distributed cloud environments (ideally AWS).
  • Experience with Observability tooling – having proficiency using tools like Elasticsearch, Kibana, APM, Sentry, Grafana, Prometheus, Overops, or similar
  • The ability to guide and mentor other members within the team and improve the way we collaborate, learn, and share ideas
  • Documentation and internal team members alignment; therefore strong written and verbal communication skills are required
  • Excellent collaboration skills to be able to work closely with product engineers and product owners to understand their context and co-design appropriate solutions which balance feature velocity with site reliability
  • Version control and CI/CD – Jenkins, git, bitbucket, GitLab, liquibase
  • Experience in using SQL / NoSQL data stores – RDS, DynamoDB, ElastiCache, Solr
  • Jira and Agile methodologies

Desired Skills & Knowledge

  • Excellent GNU/Linux system administration skills
  • Experience with OpenTelemetry
  • Experience of managing Kubernetes cluster and containerisation
  • AWS and IaC – Terraform, CloudFormation, VPC, IAM, EC2, EKS, Lambda, RDS, S3, CloudWatch, puppet, docker
  • Experience building and running monitoring infrastructure at a large scale. For example, Elasticsearch clusters, Prometheus, Kibana, Grafana, etc
  • Web applications and HTTP servers – Java, apache, nginx
  • Load balancers – ELB, HAProxy, nginx
  • Experience in running  SQL / NoSQL data stores – RDS, DynamoDB, ElastiCache, Solr

 

Perks of Working at Viator

  • Competitive compensation packages, including base salary, annual bonus, and equity.
  • “Work your way” with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you’d like in select locations. 
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.

Our Values

We aspire to lead; We’re relentlessly curious;... want to know more? Read up on our values: 

  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
  • We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
  • We serve our customers, always. We listen, question, respond, and strive for wow moments.  

We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.

Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Application process

  • 30 minute call with a recruiter to learn more about the role
  • 1 hour technical coding interview with someone from the Viator Engineering team
  • Three one-hour interviews with members of the team, covering technical topics - including some coding - and what you would bring to Viator.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

#LI-TA1

#Viator

#LI-Hybrid

 

 

 

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+30d

Software Engineer II (Viator)

TripadvisorOxford or London hybrid
nosqlsqlDesignmobilegraphqljavac++typescriptkubernetes

Tripadvisor is hiring a Remote Software Engineer II (Viator)

Viator, a Tripadvisor company, is the leading marketplace for travel experiences. We believe that making memories is what travel is all about. And with 300,000+ travel experiences to explore—everything from simple tours to extreme adventures (and all the niche, interesting stuff in between)—making memories that will last a lifetime has never been easier. With industry-leading flexibility and last-minute availability, it's never too late to make any day extraordinary. Viator. One app, 300,000+ travel experiences you’ll remember.

The Viator Engineering team is distributed across Europe and is responsible for viator.com, the Viator mobile apps and all their supporting infrastructure. We run the systems that help operators build their businesses and those which enable third parties to utilise our inventory. We provide the tools which help our customer services team provide world class service to travellers and operators internationally.

We’re looking for a Software Engineer II to join our fast-growing team. You can work hybrid from the Oxford or London Tripadvisor office's.

Within Viator we have a fun and friendly environment where the key objective is getting things done. Working closely alongside product managers and designers, our engineers are part of the full process from software design, to code, to test, to deployment and back again. Most of our engineers release code to production every few days and we have a daily release cycle.

This is a Full-Stack role. Viator’s web stack includes Java, React, TypeScript, GraphQL,Kubernetes, SQL and NoSQL databases, and runs on AWS. You don’t need to have experience with everything listed but you do need to be hungry to learn. You will need to have experience of a statically typed, object-oriented language such as Java, C# or C++

Perks of Working at Viator

  • Competitive compensation packages, including base salary, annual bonus, and equity.
  • “Work your way” with flexibility to suit your lifestyle. We take a remote-friendly approach to collaboration, with the option to join on-site as often as you’d like in select locations. 
  • Flexible schedule. Work-life balance is ingrained in our culture by design. Trust and accountability make it work.
  • Donation matching. Give back? Give more! We match qualifying charitable donations annually.
  • Tuition assistance. Want to level up your career? We love to hear it! Receive annual support for qualified programs.
  • Lifestyle benefit. An annual benefit to spend on yourself. Use it on travel, wellness, or whatever suits you.
  • Travel perks. We believe that travel is employee development, so we provide discounts and more.
  • Employee assistance program. We’re here for you with resources and programs to help you through life’s challenges.
  • Health benefits. We offer great coverage and competitive premiums.

Our Values

We aspire to lead; We’re relentlessly curious;... want to know more? Read up on our values: 

  • We aspire to lead. Tap into your talent, ambition, and knowledge to bring us – and you – to new heights.
  • We’re relentlessly curious. We push beyond the usual, the known, the “that’s just how it’s done.”
  • We’re better together. We learn from, accept, respect, support, and value one another– and are creating something remarkable in the process.
  • We serve our customers, always. We listen, question, respond, and strive for wow moments.  

We strive for better, not perfect. We won’t get it right the first time – or every time. We’ll provide a safe environment in which to make mistakes, iterate, improve, and grow.

Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

Application process

  • 30 minute call with a recruiter to learn more about the role
  • 1 hour technical coding interview with someone from the Viator Engineering team
  • Three one-hour interviews with members of the team, covering technical topics - including some coding - and what you would bring to Viator.

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

#LI-TA1

#Viator

#LI-Hybrid 

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Tripadvisor is hiring a Remote Principal Site Reliability Engineer (SRE/DevOps)

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique perspective and experiences, so we can collectively revolutionize travel and together find the good out there.

 

 

 

Tripadvisor captured the online travel market 20 years ago as a Boston-based startup before an online travel market existed. The fact that we still dominate the industry proves that we know how to operate a fast-moving technology company and hire the right people who allow us to maintain that lead throughout the many advancements in technology. As we enter the era of Large Language Models and mobile-based internet everywhere, we are poised to innovate again. As a Tripadvisor Engineer, you will work with some of the best and brightest minds that technology offers and learn best practices and engineering methodologies that will empower you for the rest of your career.

 

 

The Site Operations team at Tripadvisor maintains and enhances the core systems that power and support the Tripadvisor.com website. This includes systems in private data centers and over a hundred accounts in AWS. Our scope of responsibilities is vast, and listing them here would take an entire page. Suffice it to say that we are the go-to team for questions about the interface boundaries between these two halves of the company and the deep inner workings of our infrastructure.

 

As a Site Operations Engineer on the SiteOps team, you will be a force multiplier for our engineering and operations teams, delivering tooling & infrastructure that not only has a direct impact on day-to-day operations but also helps contribute to the future evolution of infrastructure and engineering here at Tripadvisor. You'll be part of a dynamic team responsible for ensuring our services' high availability, reliability, and scalability. We seek passionate engineers with experience in Python, Java, Ansible, PostgreSQL, CentOS, and Alma Linux to help us optimize and automate our infrastructure and deployment processes. We are currently involved in several types of systems migrations, within both the scope of on-prem to AWS/cloud-native migrations and on-prem data centers to alternate on-prem data center migrations. As a SiteOps Engineer, you will be involved in designing and implementing how we perform those migrations, testing them, and then performing them with a “no surprises in production” mindset.

 

What You'll Do:

  • Infrastructure Automation: Design, implement, and maintain automated infrastructure provisioning and configuration management using tools like Ansible to ensure consistency and scalability.
  • Monitoring and Alerting: Set up monitoring and logging systems to proactively detect and address potential issues, ensuring optimal performance and reliability in environments like on-prem Prometheus/Thanos, Grafana Cloud, and Grafana Cloud Loki.
  • Database Management: Manage hundreds of on-prem PostgreSQL databases, including performance tuning, backups, and disaster recovery strategies.
  • Collaboration: Work closely with cross-functional teams, including developers and system administrators, to improve the overall development and deployment processes.
  • Troubleshooting and Incident Management: Assist in identifying and resolving operational issues and participate in on-call rotations.

 

Skills and Experience:

  • Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
  • Proven experience as a DevOps Engineer or similar role, focusing on building and maintaining scalable infrastructures.
  • Strong proficiency in Python for scripting and automation tasks.
  • Expertise in configuration management such as Ansible or Puppet.
  • Solid understanding of PostgreSQL and experience in managing PostgreSQL databases.
  • Hands-on experience with CI/CD tools like Jenkins, GitLab CI, and GitHub Actions.
  • Knowledge of containerization technologies like Docker and container orchestration tools like Kubernetes is a plus.
  • Understanding of networking concepts such as load balancing and DNS.
  • Strong problem-solving skills and the ability to work in a fast-paced, agile environment.

 

 

If you need a reasonable accommodation or support during the application or the recruiting process due to a medical condition or disability, please reach out to your individual recruiter or send an email to AccessibleRecruiting@Tripadvisor.com and let us know the nature of your request . Please include the job requisition number in your message.

 

 

 

 

#LI-AMCVAY

#LI-Remote

#LI-Hybrid

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Tripadvisor is hiring a Remote Product Design II

About Tripadvisor 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people-powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

We believe travel brings out the best in us, opens our eyes to the world and connects us to each other. Millions of people visit our site and app every month, looking for guidance in planning their next trip. Where to go? What will it be like? Will it be worth it? As Product Designers, we can help take the anxiety out of their travel planning, answer their questions, and more importantly, inspire and empower them to explore the world with confidence. 

We’re looking for a Product Designer IIto play a critical role in shaping our product experience. You’ll work alongside a team of world-class designers, engineers, product managers, and content creators to design for the 450 million+ travelers across the globe that travel with us monthly. 

Job Location: Remote with a preference for east coast or the willingness to work an east coast schedule.

This role is a remote position in the United States, preferably east coast. Occasional travel to company offices as necessary.

 

What You’ll Do

  • Partner closely with designers, product managers, engineers, and researchers to translate user goals into elegant, memorable design solutions 
  • Help maintain and operationalize the design system
  • Manage multiple projects of moderate scope across the product lifecycle, setting the vision for the user experience, and clearly explaining the strategic purpose and user value behind decisions
  • Ensure designs and user interfaces deliver core brand strategy and vision
  • Collaborate on user research sessions
  • Operate across projects with different speeds and effectively balance big thinking and timely execution
  • Be the voice of the consumer, advocating for solutions that deliver the best user experience based on data, user research, and industry best practices
  • Actively participate and contribute to team culture, and suggest areas of improvement 

Skills & Experience

  • 3 to 6 years experience designing at consumer-focused brands or agencies
  • Passion for design systems and data-informed product design
  • Incredible design chops with proven experience shipping customer-centric products
  • Experience designing for iOS and Android platforms
  • Ability to manage multiple projects simultaneously, from concept to completion
  • Excellent communication skills, conviction, and a strong design point of view
  • A passion for travel
  • Portfolio that showcases your contribution to digital products and demonstrates originality, innovation, and strong problem solving skills

What We Offer

  • Flexible activity-based working fostered collaboration and productivity
  • Inclusive global travelers community welcoming diverse perspectives
  • Competitive salary package including performance bonuses and equity plan
  • Development programs, managerial courses, and learning series
  • Health insurance covers medical, dental, and vision for families (varies by country)
  • Lifestyle Reimbursement Benefit for personal travel, and physical, mental, and financial wellness
  • Several paid time off programs, including time to bond with new children and care for family members. Paid public holidays, and year-end office shutdown
  • Employee assistance program for short-term counseling and free Calm app subscription
  • State-of-the-art offices: dining, coffee points, and leisure areas

 

The salary range for this role is $125,000 to $145,000. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

 

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

 

#LI-REMOTE

#LI-EK1

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+30d

Senior Product Manager

TripadvisorRemote NY, London, UK, Oxford, UK

Tripadvisor is hiring a Remote Senior Product Manager

 

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

We are seeking a Senior Product Manager for our Hotels Partner Product team who is, partner and user-centric and data-driven to help innovate and execute product initiatives across the team. 

You have a bias for action, are motivated by delivering results, and are passionate about solving customer problems. This position is within the team that enables the commerce in a two-sided marketplace of travelers and advertisers (Online Travel Agencies, Hotel Chains and Independent Hotels). In this role, you will need to focus on both sides of the platform, finding solutions that are beneficial to the consumers and business customers alike. You are likely to tackle important areas of our product and platform, such as Auction, Pricing and Connectivity. You will influence the product strategy and roadmap, produce specifications that evolve the platform’s feature set for both internal and external customers, and work closely with engineering to ensure quality deliverables on-time.

Job Location: Remote US with a preference for east coast OR located in the UK, specifically near our London or Oxford offices.

This role is a remote position in the United States with a preference for east coast. Alternatively this could be a remote position in the UK near our London or Oxford office for occasional in-office work. Occasional travel to company offices as necessary.

What You'll Do:

  • Thrive in the ecosystem of Hotels Meta Auction, Connectivity and the broader Hotel Technology stack.
  • Develop products and features that benefit partners and users, while driving the best results for Tripadvisor.
  • Understand and influence the product strategy of the Hotels Team; actively contribute to roadmap planning.
  • Develop requirements and specifications that are informed by the product strategy, competitive positioning, customer feedback, technical feasibility and your unique insight.
  • Lead cross-functional teams throughout the software development lifecycle, owning the product from conception through launch to maturity and support.
  • Own your product area end to end: from back-end of working with partners, connecting and sourcing necessary data and resources, all the way to surfacing it to the travelers on the front end.
  • Work closely with cross-functional stakeholders, and directly with customers and partners, to ensure a continuous two-way communication.
  • Be data driven - always keep your metrics and measurement in mind. Wherever possible, use data to inform and strengthen your argument. Be comfortable to roll up your sleeves and dive into the data.

Skills & Experience:

  • 6+ years of high-scale internet product management experience. Experience with two-sided platforms and API technologies is preferred.
  • Strong problem-solving, analytical, and decision-making skills. Able to ask the right questions, interpret data and trends, diagnose problems, and formulate effective action plans to resolve issues.
  • Strong technical skills. Able to dive into APIs and other software architecture and design tradeoff discussions with engineering teams internally and externally.
  • Strong user centricity. Keeping the end user in mind all along and making sure your products and features will improve the user experience.
  • Good business judgment when making decisions and understanding the relevance/impact of each decision on the strategic direction of the team and the business.
  • Self-motivation, autonomy, and tenacity - you have a track record of taking on complex and broad problem sets, creating structure, mobilizing teams, and pushing forward through challenges. All while staying transparent and knowing when to ask for help.
  • Ability to exhibit concise, clear communication across a variety of audiences across the organization. Spanning a variety of seniority levels, with the ability to clearly communicate up, down and across the company.
  • High attention to detail and the ability to effectively lead multiple projects simultaneously. 
  • Comfortable with and adaptable to change. We work in an innovative fast-growth environment where products and processes evolve rapidly.
  • Teamwork skills are essential because we are better together 
  • Passionate about travel.

 

Candidates Based in the US

The salary range for this role is $155,000 to $175,000 in the US. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

Candidates Based in the UK

Candidates in the UK will have a salary range relative to their geographic location.

 

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at AccessibleRecruiting@tripadvisor.com.

If you have any additional questions about careers at Tripadvisor you can email us at recruitment@tripadvisor.com. We have all the answers!

 

#LI-REMOTE

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Tripadvisor is hiring a Remote Product Manager, Partner Platform

We believe that we are better together, and at Tripadvisor we welcome you for who you are. Our workplace is for everyone, as is our people powered platform. At Tripadvisor, we want you to bring your unique identities, abilities, and experiences, so we can collectively revolutionize travel and together find the good out there.

We seek an early career Product Manager for our Partner Platform team to help hotels and restaurants leverage our marketplace to the fullest. Our team’s mission is to make partners’ growth effortless. Hotel and Restaurant owners want to stand out on Tripadvisor and we provide them with both free and paid tools to do so. You will have the opportunity to define the vision for how we engage with hoteliers and restaurateurs, build a roadmap, and lead a cross-functional team to deliver delightful experiences to our users.

You are strategic, user-centric, and use hypothesis-driven approaches. You have a bias for action, are motivated by delivering results, and are passionate about solving customer problems. You are a delightful paradox - artist and mathematician, a leaper and a grinder, and able to think about this sprint and the next quarter’s roadmap simultaneously.

Job Location: Remote US with a preference for east coast OR located in the UK, specifically near our London or Oxford offices.

This role is a remote position in the United States with a preference for east coast. Alternatively this could be a remote position in the UK near our London or Oxford office for occasional in-office work. Occasional travel to company offices as necessary.

What You'll Do:

  • Understand and help execute on the product strategy of our self-service partner platform team.
  • Develop requirements and specifications informed by the product strategy, competitive positioning, customer feedback, technical feasibility, and your unique insight.
  • Lead cross-functional teams throughout the software development lifecycle, owning the features from conception through launch to maturity and support.
  • Embrace hypothesis testing methodology: work with Data Science, Analytics, and Engineering to define, build and launch tests, internalize the learnings, and iterate to find and roll out wins.
  • Work closely with Customer Service and Sales teams to ensure continuous two-way communication, informing, training, and getting feedback.
  • Be data-driven - always keep your metrics and measurement in mind. Wherever possible, use data to inform and strengthen your argument. Be comfortable rolling up your sleeves and diving into the data.

Skills & Experience:

  • 3-5 years of consumer product management experience, a quantitative educational background like EE, CS, Econ, or an MBA is a plus.  
  • Strong problem-solving, analytical, and decision-making skills. Able to ask the right questions, interpret data and trends, diagnose problems, and formulate effective action plans to resolve issues.
  • Strong user-centricity and creative skills. Able to dive into the complex design tradeoffs and evolve creative ways to unlock user value.
  • Good business judgment when making decisions and understanding the relevance/impact of each decision on the strategic direction of the team and the business
  • Self-motivation, autonomy, and tenacity - you have a track record of taking on complex and broad problem sets, creating structure, mobilizing teams, and pushing forward through challenges. All while staying transparent and knowing when to ask for help.
  • Excellent communication and interpersonal skills with various audiences across different seniority levels and a spectrum of functions.
  • High attention to detail and the ability to effectively lead multiple projects simultaneously. 
  • Comfortable with and adaptable to change. We work in an innovative fast-growth environment where products and processes evolve rapidly.
  • Teamwork skills are essential because we are better together. 
  • Passionate about travel.

Candidates Based in the US:

The salary range for this role is $120,000 to $160,000 in the United States. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range. An employee’s pay position within the wage range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, and business or organizational needs. This compensation range may also be modified in the future.

Candidates Based in the UK

Candidates in the UK will have a salary range relative to their geographic location.

 

We strive to create an accessible and inclusive experience for all candidates. If you need a reasonable accommodation during the application or the recruiting process, please make sure to reach out to your individual recruiter or our team at greenhouse@tripadvisor.com.

 

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