Job Description

The purpose of the role is to be design and deliver training for our Customers, Internals and Partners. 

The ID supports the Lead ID and researches and scripts training material, recording all training and supporting the creation and management of assets such as action maps, learning objectives, outlines, storyboarding and other documents.  Usually working on 1-2 projects at a time.

Accountabilities & Responsibilities

• Attends stakeholder/SME meetings with either the Project Manager or Lead ID to understand requirements and input into solutions best suited for the customer needs, using the processes developed
• Designs and develops training and curricula supported by the Lead ID
• Develops interactive and immersive content utilizing all tools available
• SME collaboration and knowledge transfer
• Develop content that delivers high CSAT scores
• Can recommend technologies and methodologies for creating content
• Identify service improvements in processes and other areas
• Maintains and updates learning content
• Be an advocate and carry the flag for quality and innovation in our content
• Provides support services for content where required

Qualifications

• Degree level or postgraduate qualifications are desirable, particularly in a relevant field 
• Proven experience as an instructional designer, instructor or content creation or similar for a minimum of 1.5 years
• Familiarity with e-learning platforms and tools
• Experience developing lessons, curricula and small training programs
• Worked for a software company in a similar position

Required skills

• Excellent communication skills, oral and written
• Attention to detail and ability to maintain accuracy
• Collaboration skills and ability to work with SME’s
• Give and take constructive feedback
• Ability to evolve and adapt with change
• Good organisation skills with ability to prioritise
• Presentation skills
• Influencing skills
• Creative thinker and innovator
• Good networker
• Knowledge of ID methodologies and technologies
• MS tools – Excel, Powerpoint, Word
• Camtasia studio or other development tools

Preferred and not necessary

• Experience in project management
• Additional formal and professional training with certifications in areas such as LMS or Instructional Design principles and leadership are beneficial

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Job Description

Your job in Solution Consulting is to understand our buyers’ business challenges and to accurately show how Unit4 solutions can solve these challenges.

• To attain the best possible solution, you will spend time researching and discovering the customer’s challenges and goals.
• You will understand the customer, and challenge them, and become their voice in the sales process.
• You will delight and inspire our customers to help build and deliver their desired outcomes.
• You are a trusted advisor who will naturally lead our customers and colleagues; you adapt, plan and mobilise people.
• You will be a technical expert in Unit4 solutions, you will understand and sell the value of Unit4 solutions and why Unit4 is different to other suppliers in the marketplace.
• You love technology and you are driven to find the best possible technical solutions for our customers.
• Your integrity and expertise is what sets you apart from other roles in sales, customers will trust your advice and Unit4 Customer Success will believe in the vision you create for customers during the buyer journey.

Qualifications

• Higher Education in Information Technology
• More than 5 years of experience in Technical Solution Consulting (Presales) for software solutions
• Experience and proven track record with Enterprise buying cycles in a Business-to-Business market
• Knowledge of SaaS software selling (e.g. APIs, Microsoft Azure platform, Cloud, data access and security, encryption, customisatons, integrations) 
• Technical experience with Unit4’s ERP product is strongly preferred.
• Skillset to liaise between customer needs and proposed software solutions
• Active listener with effective communication and convincing skills
• Excellent presentation skills to both business and technical audiences
• Excellent English proficiency both verbal and written
• Practical, getting things done, hands-on mentality
• Consensus Demo Automation Platform experience is preferred

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Job Description

To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• To investigate, document and resolve the application problems passed to the Customer Support team via Unit4’s case logging system.
• To progress each issue through to conclusion, liaising with colleagues and other departments, as appropriate.
• To process all support cases adhering to Service Level Guidelines.
• Handle customer escalations, take ownership of complicated issues, and communicate these accordingly.
• To investigate, document and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• To identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• To train and mentor less experienced members of the team around product knowledge, skills and processes.
• Be pro-active in highlighting potential escalation risks with your Team Leader and co-ordinate any additional resource requirements to assist with investigation.
• Actively contribute to and participate in knowledge sharing activities.

Qualifications

We’re looking for people with the right attitude and the desire to learn and grow. We want great people who want to be part of great teams. Both graduates and experienced professionals are welcome to apply.

• Exceptional Customer facing skills, understand and be able to implement the concept of exceptional Customer Service.
• Previous experience supporting Unit4 ERP software or similar would be highly advantageous
• Experience in HRIS/HCM/Payroll is highly desirable
• Exhibits good analytical and problem-solving abilities
• Exhibits excellent communication skills and is fluent in English both written and oral.
• Common knowledge of Microsoft technologies, workplace processes and IT infrastructure
• Ability to manage your own time to prioritise workload and meet deadlines.
• Friendly and professional manner with an enthusiastic positive approach to tasks
• Able to use initiative and work alone, and as part of a team
• Knowledge or experience with ServiceNow
• ITIL knowledge
• Common knowledge of SQL

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Job Description

We are a leading vendor specialising in ERP and FP&A solutions and are currently seeking for an experienced Project Manager to join our team. The ideal candidate will play a pivotal role in delivering our solutions to clients, ensuring successful implementation, and fostering long-term relationships. This is an exciting opportunity for dynamic individuals with a passion for project management and ERP technology.

Responsibilities:

• Project Planning: Lead the planning and execution of the solution implementation projects, including defining project scope, objectives, timelines, and resource requirements.
• Client Engagement: Serve as the primary point of contact for clients throughout the implementation process, fostering strong relationships and ensuring alignment with client expectations and business goals.
• Solution Delivery: Coordinate with internal teams, including developers, consultants, and support staff, to deliver high-quality solution that meet or exceed client requirements.
• Stakeholder Management: Manage relationships with key stakeholders, both internally and externally, to ensure clear communication, alignment of priorities, and resolution of issues in a timely manner.
• Risk Management: Identify potential risks and issues that may impact project delivery and implement proactive measures to mitigate them effectively.
• Change Management: Develop and implement change management strategies to facilitate smooth transition to the new solution, including training, communication, and user support initiatives.
• Quality Assurance: Establish and enforce quality assurance processes to ensure that delivered solutions meet established standards of functionality, reliability, and performance.
• Project Documentation: Maintain accurate and up-to-date project documentation, including project plans, status reports, change logs, and other relevant artifacts.
• Continuous Improvement: Collaborate with internal teams to identify opportunities for process improvement, product enhancement, and knowledge sharing to drive overall project and organizational success.

Qualifications

• Bachelor’s degree in business administration, Information Technology, or related field; Master's degree preferred.
• Proven experience (minimum 3-5 years) as a Project Manager delivering ERP/FP&A solutions or similar software implementations.
• Strong understanding of ERP systems and related technologies
• Excellent project management skills, with the ability to lead cross-functional teams, manage project scope, and deliver results within budget and timeline constraints.
• Exceptional communication, negotiation, and client management skills, with the ability to build rapport and influence stakeholders at all levels.
• PMP, PRINCE2, or other project management certifications are desirable.
• Experience with Agile or other iterative project management methodologies is a plus.

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Job Description

The IT function is increasing its capabilities and therefore is looking for an Infrastructure Engineer. As an Infrastructure Engineer you are responsible for designing, deploying, and managing the lifecycle of cloud infrastructure and services and ensure that they are secure, healthy, efficient, and scalable. As such you are also responsible for maintaining and supporting our physical and virtual network infrastructure.

You will report to the Internal IT Infrastructure Manager, part of the IT team whose mission is to provide an effective, efficient, reliable and appropriate infrastructure to its users that is also maintainable as such.

This job is location-independent, we are open to hiring in Spain, Portugal, Poland and Indonesia.

What you will do:

• Designing and deploying Azure Wintel & AD solutions on the Microsoft Azure platform.
• Managing IaaS and PaaS cloud resources in Microsoft Azure using the Systems Management platform, and Security Management Tools to ensure that they are functioning properly and efficiently and meet business needs.
• Managing and maintaining the (Azure) Active Directory / Entra ID infrastructure, including domains, forest, and replication.
• Managing Group Policies by creating, managing, and enforcing GPOs to control and configure a.o. Windows based system.
• Managing DNS, DHCP and certificate services.
• Develop and maintain standards based on leading practices to monitor operational and performance statistics for systems.
• Develop and maintain standards and processes based on leading practices for patch / update deployments.
• Collaborate with various teams across the globe to ensure MS components are optimized for performance and security to meet their business needs and requirements
• Configure and install various physical and virtual network devices and services (e.g., routers, switches, firewalls, load balancers, VPN, QoS).
• Maintain WAN, LAN and wireless networks including upgrades, service packs, patches, hot fixes, and security configurations.

Qualifications

Who are you:

We are seeking individuals with the right mindset—those who are eager to learn, grow, and contribute. We value great people who are passionate about being part of exceptional teams. Whether you're a recent graduate or a seasoned professional, we welcome you to apply and join us on our journey.

• ICT related Bachelor level of knowledge and 3 + years’ experience working with Azure services/ technologies (like virtual machines, blob, queues, tables, Azure Active Directory, Virtual networks etc.)  and having deep technical experience in infrastructure design, build and deployment in private and Azure cloud, Azure networking, connectivity storage, being familiar with VM-Ware and virtualization.
• 3-5+ years of experience in Windows systems engineering, automation, and management.
• Experience in automating Windows systems with PowerShell or other related methods.
• Experience supporting Windows systems in a multi-platform environment (OSX, Linux, iOS, and Android clients).
• Additional Skills/ Experience:Hyper-V/ VMWare, Azure Virtual Machines, Virtual Networks, ExpressRoute, Azure Active Directory, AD Connect, Operations Management Suite/Log Analytics, Azure Monitor, Azure Site Recovery, Azure Backup, Azure App Services, Azure Storage, Azure Import/Export, Azure SQL Server, MySQL, Azure Automation
• Effective communication skills and fluent in English (verbal and written)
• Be flexible for work which requires things to be done outside of office hours and weekend on-call support.
• Having a Microsoft Certificates like
   Microsoft Certified Azure Fundamentals - AZ-900
   Microsoft Certified: Azure Administrator Associate- AZ-104
   Microsoft Certified: Azure Network Engineer Associate - AZ-700
   Administering Windows Server Hybrid Core Infrastructure - AZ-800

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Job Description

Our job in Solution Consulting is to understand our customers’ business challenges and to accurately show how Unit4 solutions can solve these challenges.  

• Your role as a Solution Consultant is to understand our prospects’ and customers’ business challenges and to accurately show how Unit4 solutions can solve these challenges.
• To attain the best possible solution, you will spend time researching and discovering the business challenges and goals. You will understand the customer, and challenge them, and become their voice in the sales process.
• You will delight and inspire our customers to help build and deliver their desired end goals. You are a trusted advisor who will naturally lead our customers and colleagues.
• You will gradually evolve to be an expert in Unit4 solutions, you will understand and sell the value of Unit4 solutions and why Unit4 is different to other suppliers in the marketplace.
• You love technology and you are driven to find the best possible solutions for our customers. Your integrity and expertise is what sets you apart from other roles in sales, customers will trust your advice and Unit4 professional services will believe in the vision you create for customers during the bid stages.
• You will be involved with a wide range of activities including but not limited to: Business Cases, Discovery Sessions, Demos, RFPs, Handovers to implementation team, Onboarding, Working with Partners, Product focused  development and more!

Qualifications

To be successful in this role you need to: 

• Be a customer focused, detail-oriented professional, able to think quickly and analytically to find the right solution to a problem. 
• Like challenges and are looking for a role that is varied and ever changing.  
• Have experience in leading customer meetings and workshop sessions.
• Be passionate about technology, and your curiosity combined with a desire to learn have made you a go to person in your current role. 
• Be Self-motivated and an excellent collaborator, you'll be comfortable both taking the lead and working as part of the wider solution consulting team and the other Unit4 teams. 
• See yourself as an ambassador, representing Unit4 with integrity, professionalism, and courtesy, and advocate positively for the company’s products and service.
• German speaking is a requirement in this role

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Job Description

We seek a Marketing Operations/Automation Manager to help us build, measure, optimize and scale our marketing programs to drive growth. In this role, you’ll be responsible for measuring and evaluating marketing performance, supporting demand generation and integrated marketing campaigns, and enhancing the overall marketing process, technology, and workflow.

Marketing Operations Manager responsibilties

• Process Management; identify, design, and document scalable processes that enable the marketing team to be more effective in their daily work and drive alignment within the department.
• Performance Measurement; monitor performance, develop insights, make recommendations and implement optimization across MQOs, SQOs, pipeline, content, channels, and campaigns. And iterate on a continuous basis.
• Infrastructure; maintain and improve our marketing automation platform (Marketo) and assist with improving the marketing stack. Work with IT to manage the health of our database and our lead management process.
• Lead Management; support marketing and sales revenue goals by maintaining our lead management process, including lead lifecycle, lead scoring, and sales alerts.
• Data Management: work closely with IT/RevOps to ensure data is syncing seamlessly in Dynamics and Marketo for accurate and up-to-date attribution, lead management, and reporting.

Qualifications

• Marketing or Business Operations degree
• B2B Tech marketing experience with at least 3+ years of admin experience in Marketo (Expert certification desirable), strong experience with Dynamics 365 and 6sense.
• 3 – 5 years experience of working in marketing operations or managing multiple systems in a mature Martech stack
• Strong analytical skills, able to draw insights and intelligence from marketing data.
• Ability to understand, assess, and implement lead scoring, lead nurturing, segmentation, personalisation, and other lead/customer management practices.
• A good understanding of database structure, data hygiene, analytics, and attribution.
• Demonstrated experience owning and running the governance of a large marketing automation platform.
• Ability to manage multiple projects at the same time in a fast-paced environment.
• Technically capable, excellent communicator, and a desire to improve processes.
• Working knowledge of GDPR regulations.
• HTML and CSS skills, editing and modifying landing page templates

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Job Description

Our job in Solution Consulting is to understand our customers’ business challenges and to accurately show how Unit4 solutions can solve these challenges. To attain the best possible solution, you will spend time researching and discovering the customer’s challenges and goals.

• You will understand the customer, and challenge them, and become their voice in the sales process.
• You will delight and inspire our customers to help build and deliver their desired end goals.
• You are a trusted advisor who will naturally lead our customers and colleagues; you adapt, plan and mobilise people.
• You will be an expert in Unit4 solutions, you will understand and sell the value of Unit4solutions and why Unit4 is different to other suppliers in the marketplace.
• You love technology and you are driven to find the best possible solutions for our customers.
• Your expertise is what sets you apart from other roles in sales, customers will trust your advice and Unit4 professional services will believe in the vision you create for customers during the bid stages. 
• The role will join and support the Nordics region and, as part of a global team, support all regions of the business on all FP&A solution consulting requirements from RFPs through to custom demo builds, through to demo delivery and presentations.

Qualifications

• FP&A / CPM / BPM / EPM presales / solution consulting / consulting experience.
• A professional financial qualification and/or relevant experience in the office of finance is desirable.
• Fluent Business level local languages and good English
• Technical FP&A / CPM / BPM / EPM experience and capabilities to model based on business requirements.  
• You have a proven ability to create and deliver engaging solutions supported by excellent presentation and written skills. 
• Demonstrable analytical skills and problem solving ability.
• You are an excellent communicator, have a good sense of humour and enjoy working in a team environment.
• You have the ability to build rapport within the organization and with external stakeholders at all levels.
• Previous experience or understanding of the wider Unit4 offerings is desirable, but not essential.

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Job Description

To provide a professional, efficient and effective support service to Unit4 customers in the resolution of support cases and the completion of a variety of other tasks required to support our customer base.

Key Tasks and Responsibilities

• To investigate, document and resolve the application problems passed to the Customer Support team via Unit4’s case logging system.
• To progress each issue through to conclusion, liaising with colleagues and other departments, as appropriate.
• To process all support cases adhering to Service Level Guidelines.
• Handle customer escalations, take ownership of complicated issues, and communicate these accordingly.
• To investigate, document and present to the Customer Services Team Leader process improvements that enhance the customer experience.
• To identify opportunities for service improvement or chargeable activities and to raise these via the appropriate channels.
• To train and mentor less experienced members of the team around product knowledge, skills and processes.
• Be pro-active in highlighting potential escalation risks with your Team Leader and co-ordinate any additional resource requirements to assist with investigation.
• Actively contribute to and participate in knowledge sharing activities.

Qualifications

We’re looking for people with the right attitude and the desire to learn and grow. We want great people who want to be part of great teams. Both graduates and experienced professionals are welcome to apply.

• Exceptional Customer facing skills, understand and be able to implement the concept of exceptional Customer Service.
• Previous experience supporting Unit4 ERP software or similar would be highly advantageous
• Experience in HRIS/HCM/Payroll is highly desirable
• Exhibits good analytical and problem-solving abilities
• Exhibits excellent communication skills and is fluent in English both written and oral.
• Common knowledge of Microsoft technologies, workplace processes and IT infrastructure
• Ability to manage your own time to prioritise workload and meet deadlines.
• Friendly and professional manner with an enthusiastic positive approach to tasks
• Able to use initiative and work alone, and as part of a team
• Knowledge or experience with ServiceNow
• ITIL knowledge
• Common knowledge of SQL

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Job Description

As a Technical Consultant (TechOps), you will work with our business system Unit4 ERP, joining a highly knowledgeable and experienced team. This team is part of a global consulting organization operating in an international environment. You will perform assignments with new and existing customers, with installations primarily in the cloud.

In cloud assignments, you will have an advisory role, acting as the technical contact person and the link between the project and the cloud. This includes supporting project members with technical issues and assisting in our global cloud migrations strategy. You will also advise customers regarding their infrastructure to ensure optimal performance and scalability. Additionally, you will work closely with the CloudOps team to ensure seamless integration and operation.

Qualifications

We seek individuals with relevant experience or recent graduates who demonstrate a strong willingness to learn and drive their own skills development. The ideal candidate will possess the following qualities:

• A proactive approach to learning and skill enhancement
• Readiness to tackle challenges with a positive attitude
• Strong team player with a deep understanding of the value of collaboration and support
• Excellent customer engagement skills, with the ability to respond to customer needs and build long-term relationships
• High levels of responsibility and reliability
• Structured and organized approach to work
• Results-oriented mindset

Experience with federation, performance, and IT security is advantageous. Additionally, you should have:

• Advanced proficiency in SQL
• Strong expertise in Microsoft Azure
• Comprehensive knowledge and hands-on experience with Microsoft operating systems
• In-depth understanding of network architecture and protocols
• Excellent communication skills with fluency in English (both written and verbal)

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Job Description

Unit4’s Professional Services team works across our technology and systems to deliver customer solutions in our industry verticals. As a Consultant, you will have the opportunity to expand your career into the cutting-edge cloud ERP technologies being offered by the organization. You will be working through project challenges implementing solutions based on your experience of industry good practice and applicable models. ERP projects drive significant business change for our customers, and it’s critical that you can handle conflict through good communication, and adapting your style to the audience.   

Our Unit4 values are important to us and we expect you to be a cultural ambassador and lead through example.

We believe that you are passionate about driving success for our customers and can develop and maintain stakeholder relationships. With your expertise, you will enable our customers and proactively support their journey to standardized solutions with a focus on adopting, not adapting. Some travel will be necessary based on customer requirements.

What you will do as part of ourProfessional ServicesTeam:

Customer onboarding

• Engage in the sales handover and project onboarding with the wider project team
• Implement quality ERP customer solutions that will meet design and strategic objectives focusing on reducing complexity and costs.
• Lead and participate in workshops. We expect you to prioritize requirements and identify opportunities for customer success
• Deliver the approved customer solution utilizing templates as applicable
• Work with wider delivery teams to ensure projects meet design, schedule, and budget as set out in the project plan

Post go-live & existing customer engagements

• Support customer solution reviews and customer health checks identifying opportunities to expand Unit4 footprint
• Engagement in the delivery of upgrades and cloud migrations to existing customers

Product enhancements and new technologies

• Stay relevant on new technologies, legislations and good practice, sharing this knowledge both internally and externally
• Work with senior consultants using your expertise to identify improvements to models and functionality
• Embrace continuous learning enhancing your knowledge in new areas

Qualifications

• Fluent knowledge of English and Dutch (mother tongue)
• Excited about technology enabled change
• Strong business analysis skills with an eye for detail
• Self-starter, with a positive attitude, independent and able to work under pressure to meet an assignment deadline
• Having a background/experience in Finance/Management/IT is considered a bonus

Your journey in Unit4

This is an opportunity to start a career in a forward-thinking technology company. We pride ourselves on our people-centric mindset keeping our employees and customers at the heart of everything we do. We believe that if you have the right attitude, we can teach you our software and show you why it is the best (in our humble opinion).

In Unit4 we like to give people challenges and opportunities. Your journey is very much up to you whether you continue a path towards an industry expert in consultancy, more towards technology or management we want to help you develop. If this sounds as awesome to you as it does to us, reach out and get in touch today. 

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Job Description

Responsibilities

• Deal sourcing and evaluation:Provide support to source, qualify, and analyse potential acquisition targets, assessing their strategic fit and financial viability
• Pipeline development and management:Manage company deal databases, including target tracking and development
• Deal execution:Provide execution support across all phases of the transaction process, from initial contact through negotiation and closing, ensuring that deals are executed efficiently and in accordance with Unit4’s strategic priorities. Coordinate internal resources and external vendors, such as tech, accounting, and legal partners, as needed.
• Financial analysis:Conduct thorough financial analysis, including valuation modelling and due diligence, to evaluate potential acquisitions and assess their impact on Unit4’s financial and operational performance.
• Stakeholder management:Collaborate with cross-functional teams to ensure alignment between acquisition strategies and business objectives
• Communication and reporting:Support in the preparation of detailed due diligence reports and investment cases to our senior executives and Board of Directors
• Business development:Build and grow relationships with bankers and other external parties to support business development efforts.
• M&A strategy development:Support the formulation and execution of Unit4’s M&A strategy, enhancing our ability to identify opportunities that align with our long-term objectives, by working with our Product, CS, GTM, and Delivery teams to understand their roadmaps and needs to help inform deal sourcing and priorities.
• Market research:Stay abreast of industry trends, competitive dynamics, and market opportunities to inform decision-making and identify potential acquisition targets.

Qualifications

• Experience:3-6 years of corporate development, investment banking, private equity, and/or management consulting experience, with a preference for candidates with technology/software experience.
• Advanced financial analysis:A strong command of valuation methodologies, accounting principles, and Excel modelling, with ability to define and execute key analyses with minimal supervision.
• Analytical skills:Exceptional quantitative and analytical skills, with a proven ability to conduct complex financial analysis and distil findings into actionable insights.
• Communication skills:Outstanding communication and presentation skills, with the ability to effectively convey complex concepts to senior executives and stakeholders in a clear and concise manner.
• Project management:Strong project management skills, with the ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
• Teamwork:Demonstrated ability to collaborate effectively with cross-functional teams and build relationships with internal and external stakeholders.
• Results orientation:Results-driven and detail-oriented, with a track record of delivering high-quality work products on time.
• Adaptability:Ability to thrive in a dynamic environment, demonstrating flexibility and adaptability in response to changing priorities and circumstances.
• Motivation:Goal-oriented, self-starter who takes initiative and drives towards outcomes.

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Job Description

We are looking for a Project Manager to manage multiple implementation projects of our market-leading people-centric solutions. The successful candidate will preferably be based remotely in Germany with regular travel required to our client's sites in DACH region. As a Project Manager you will be responsible for the overall direction, coordination, implementation, execution and completion of Unit4’s software implementations to meet the customer objectives and goals

What you will do

• Managing the implementation of Unit4 software solutions into customer environments orchestrating the successful delivery of project engagements.
• Driving projects to successful completion, achieving agreed delivery dates within budget, meeting customer requirements and exceeding expectations. 
• Strategically, the project manager seeks to understand our customer’s needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions.
• Develop the plan to manage and drive the Unit4 team, customer stakeholders and potentially other third parties to achieve the agreed goals while understanding the client environment and any limitations to execution.
• You will be responsible for managing scope, schedule and budget (revenue/costs/margin) and leverage the Unit4 delivery methodology to manage project teams made up of both business and technical resources. 
• Leverage your management and leadership capabilities to successfully deliver to your team(s) plan, proactively identify and manage risks, resolve issues and escalate where appropriate to drive projects to successful completion, while exceeding customer expectations. 

Qualifications

Your approach

• As a Project Manager you will provide project management expertise throughout the entire ERP Implementation project lifecycle. 
• Your strong project management, interpersonal and organizational skills enable you to keep all stakeholder satisfied and updated on the progress of the project. 
• You will follow change control procedures, ensuring stakeholder agreement beforehand for any revisions to the project from project sponsors. 
• You track project deliverables and communicate with customer sponsors to deliver on-time, within scope and on budget. 

We ask

• Knowledge and experience managing complex software implementation projects  
• PMI, Prince2 or equivalent project management qualifications
• Excellent presentation skills to a C-level audience focusing on demonstrating business value rather than technical solutions
• Ability to break down complex problems into manageable pieces allowing communication to an audience with a variety of backgrounds
• German and English language skills essential and an additional language would be an advantage 
• Ability to convey expert knowledge of business management systems, processes and best practices, with the ability to recite examples showing track record of success
• Ability to develop and maintain excellent customer relationships 
• You are passionate and skilled and will work closely with our consultants and clients to satisfactorily plan and schedule project timelines to guarantee on-time delivery.

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Job Description

The Senior Project Manager performs the lead role in managing the implementation of Unit4 software solutions into customer environments orchestrating the successful delivery of project engagements.   Expected to lead and drive projects to successful completion, achieving agreed delivery dates within budget, meeting customer requirements and exceeding expectations.

• Ensures project plan and deliverables match with the scope as outlined in the Scope of Work (SOWs);
• Collaborates closely with assigned project team members including architect, consultant and global teams to create a project plan and a work breakdown structure (WBS) consistent with Unit4's preferred best practices;
• Leads and manage project team members applying Unit4 and professional best practices;
• Responsible for maintaining out-of-scope requests and working with the customer and Unit4 account team to scope and cost additional Unit4 opportunities;
• Ensures that work is not performed outside of contracted scope without appropriate change order documentation accepted by the client;
• Maintains a weekly project schedule which identifies and updates all project risks, issues, tasks and dependencies. Tracks progress against project initiation document and SOW baseline;
• Collaborates with Unit4 resource management team to appropriately staff each project;
• Maintains accurate weekly revenue and cost forecast for each project;
• Interacts with project staff, customers and other Unit4 teams as necessary to communicate project status and to escalate risks and issues on timely basis;
• Ensures accurate and timely communication of project status to relevant stakeholders including Unit4 PMO and customer account teams;
• Maintains and archives all key project documents into appropriate systems;
• Actively keeps abreast of latest trends and best practices in IT Project Management;
• Builds and shares experience-based knowledge and resources directly with peers and across Unit4;
• Adheres to all company policies, including but not limited to time and expenses, code of conduct, ethics, security and any required training available;
• Continually identifies customer knowledge gaps and opportunities for Unit4 product or service expansion and enhancement.

Qualifications

A senior professional accountable for successful delivery of Unit4 strategic customer engagements. Able to multi-task, managing cross functional teams to deliver scoped outcomes across multiple projects. Manages relationships with internal Unit4 and customer stakeholders at all levels using advanced and timely communication skills. Known as advanced level practitioner with track record of successful delivery across multiple engagements. Coaches and mentors junior PM staff. Able to lead and demonstrate project management best practices.

• You have a Bachelor degree, or equivalent, in a relevant field;
• Typically, 6 or more years of related professional project management experience;
• Evidence of proven team leadership over large scale technical engagements (6+ team members, over $500K USD, over 9 months duration, multiple product suites);
• International experience preferred; 
• Highly driven with excellent communications skills both oral and written, able to influence at senior level within Unit4 and with customers at senior level, listens and communicates effectively;
• Demonstrates the ability to apply sound judgment to any situation and achieve desired outcomes;
• Demonstrates product proficiency, by achieving appropriate Unit4 professional certifications;
• Able to form and manage cross functional teams and apply leadership skills;
• Proven negotiation skills;
• Evidence of successful relationship building within Unit4 team e.g. Sales and Support teams;
• Collaborates and builds best practice knowledge across regional Unit4 PM teams;
• Able to multi-task and perform well under pressure;
• Prince2 Practitioner or PMP certified.

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Stellenbeschreibung

The Senior Project Manager performs the lead role in managing the implementation of Unit4 software solutions into customer environments orchestrating the successful delivery of project engagements. Expected to lead and drive projects to successful completion, achieving agreed delivery dates within budget, meeting customer requirements and exceeding expectations.
The successful candidate will preferably be based remotely in Germany or Austria with regular travel required to our client's sites mainly DACH region. 

• Ensures project plan and deliverables match with the scope as outlined in the Scope of Work (SOWs);
• Collaborates closely with assigned project team members including architect, consultant and global teams to create a project plan and a work breakdown structure (WBS) consistent with Unit4's preferred best practices;
• Leads and manage project team members applying Unit4 and professional best practices;
• Responsible for maintaining out-of-scope requests and working with the customer and Unit4 account team to scope and cost additional Unit4 opportunities;
• Ensures that work is not performed outside of contracted scope without appropriate change order documentation accepted by the client;
• Maintains a weekly project schedule which identifies and updates all project risks, issues, tasks and dependencies. Tracks progress against project initiation document and SOW baseline;
• Collaborates with Unit4 resource management team to appropriately staff each project;
• Maintains accurate weekly revenue and cost forecast for each project;
• Interacts with project staff, customers and other Unit4 teams as necessary to communicate project status and to escalate risks and issues on timely basis;
• Ensures accurate and timely communication of project status to relevant stakeholders including Unit4 PMO and customer account teams;
• Maintains and archives all key project documents into appropriate systems;
• Actively keeps abreast of latest trends and best practices in IT Project Management;
• Builds and shares experience-based knowledge and resources directly with peers and across Unit4;
• Adheres to all company policies, including but not limited to time and expenses, code of conduct, ethics, security and any required training available;
• Continually identifies customer knowledge gaps and opportunities for Unit4 product or service expansion and enhancement.

Qualifikationen

A senior professional accountable for successful delivery of Unit4 strategic customer engagements. Able to multi-task, managing cross functional teams to deliver scoped outcomes across multiple projects. Manages relationships with internal Unit4 and customer stakeholders at all levels using advanced and timely communication skills. Known as advanced level practitioner with track record of successful delivery across multiple engagements. Coaches and mentors junior PM staff. Able to lead and demonstrate project management best practices.

• You have a Bachelor degree, or equivalent, in a relevant field;
• Typically, 6 or more years of related professional project management experience;
• Evidence of proven team leadership over large scale technical engagements (6+ team members, over 500 K€, over 9 months duration, multiple product suites);
• International experience preferred; 
• Highly driven with excellent communications skills both oral and written, able to influence at senior level within Unit4 and with customers at senior level, listens and communicates effectively;
• Demonstrates the ability to apply sound judgment to any situation and achieve desired outcomes;
• Demonstrates product proficiency, by achieving appropriate Unit4 professional certifications;
• Able to form and manage cross functional teams and apply leadership skills;
• Proven negotiation skills;
• Evidence of successful relationship building within Unit4 team e.g. Sales and Support teams;
• Collaborates and builds best practice knowledge across regional Unit4 PM teams;
• Able to multi-task and perform well under pressure;
• PMP or Prince2 Practitioner certified;
• German and English language skills are essential and an additional language would be an advantage.

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Vacatureomschrijving

We're excited to offer an outstanding opportunity at Unit4 for a Senior Account Manager specializing in Existing Business within the Public Sector. Join our thriving and highly motivated Public Sector team, where you'll be responsible for:

• Engaging with various stakeholders across accounts to ensure exceptional customer satisfaction while continuously seeking avenues for account growth.

• Generating revenue by nurturing and expanding existing accounts.

• Effectively managing an existing client sales pipeline to meet targets.

• Acting as the primary point of contact for our clients.

• Ensuring all clients are informed about our dynamic and expanding product portfolio and identifying further opportunities for collaboration.

• Providing guidance to our on-premise customers for transition to the Cloud.

• Maintaining regular communication with clients through on-site visits, MS Teams meetings, and phone calls.

• Collaborating with Solution Consultants to identify and capitalize on new upsell and cross-selling opportunities.

• Updating CRM and operational software systems with all client interactions, information, and activities.

Join us at Unit4 and be part of a dynamic team driving innovation and success in the Public Sector!

Functie-eisen

• Proven experience in Sales or Account Management, preferably within the Public Sector.
• A strong track record of successfully selling (SaaS) products.
• Confidence and proficiency in communicating at decision-making levels, including with C-Suite executives.
• Demonstrated success in meeting and exceeding sales/account management targets.
• Proficiency in using CRM databases and effectively managing the sales cycle.
• Exceptional ability to build and maintain trusting relationships, with a strong orientation towards teamwork.
• A vibrant and enthusiastic personality that positively influences colleagues.

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Job Description

We are looking for a Project Manager to manage multiple implementation projects of our market-leading people-centric solutions. The successful candidate will preferably be based remotely in Germany with regular travel required to our client's sites in DACH region. As a Project Manager you will be responsible for the overall direction, coordination, implementation, execution and completion of Unit4’s software implementations to meet the customer objectives and goals

What you will do

• Managing the implementation of Unit4 software solutions into customer environments orchestrating the successful delivery of project engagements.
• Driving projects to successful completion, achieving agreed delivery dates within budget, meeting customer requirements and exceeding expectations. 
• Strategically, the project manager seeks to understand our customer’s needs, their business, how success is defined, and ensure that we are exceeding expectations in delivery and developing valued solutions.
• Develop the plan to manage and drive the Unit4 team, customer stakeholders and potentially other third parties to achieve the agreed goals while understanding the client environment and any limitations to execution.
• You will be responsible for managing scope, schedule and budget (revenue/costs/margin) and leverage the Unit4 delivery methodology to manage project teams made up of both business and technical resources. 
• Leverage your management and leadership capabilities to successfully deliver to your team(s) plan, proactively identify and manage risks, resolve issues and escalate where appropriate to drive projects to successful completion, while exceeding customer expectations. 

Qualifications

Your approach

• As a Project Manager you will provide project management expertise throughout the entire ERP Implementation project lifecycle. 
• Your strong project management, interpersonal and organizational skills enable you to keep all stakeholder satisfied and updated on the progress of the project. 
• You will follow change control procedures, ensuring stakeholder agreement beforehand for any revisions to the project from project sponsors. 
• You track project deliverables and communicate with customer sponsors to deliver on-time, within scope and on budget. 

We ask

• Knowledge and experience managing complex software implementation projects  
• PMI, Prince2 or equivalent project management qualifications
• Excellent presentation skills to a C-level audience focusing on demonstrating business value rather than technical solutions
• Ability to break down complex problems into manageable pieces allowing communication to an audience with a variety of backgrounds
• German and English language skills essential and an additional language would be an advantage 
• Ability to convey expert knowledge of business management systems, processes and best practices, with the ability to recite examples showing track record of success
• Ability to develop and maintain excellent customer relationships 
• You are passionate and skilled and will work closely with our consultants and clients to satisfactorily plan and schedule project timelines to guarantee on-time delivery.

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Job Description

The Senior Project Manager performs the lead role in managing the implementation of Unit4 software solutions into customer environments orchestrating the successful delivery of project engagements. Expected to lead and drive projects to successful completion, achieving agreed delivery dates within budget, meeting customer requirements and exceeding expectations.
The successful candidate will preferably be based remotely in Germany with regular travel required to our client's sites mainly DACH region. 

• Ensures project plan and deliverables match with the scope as outlined in the Scope of Work (SOWs);
• Collaborates closely with assigned project team members including architect, consultant and global teams to create a project plan and a work breakdown structure (WBS) consistent with Unit4's preferred best practices;
• Leads and manage project team members applying Unit4 and professional best practices;
• Responsible for maintaining out-of-scope requests and working with the customer and Unit4 account team to scope and cost additional Unit4 opportunities;
• Ensures that work is not performed outside of contracted scope without appropriate change order documentation accepted by the client;
• Maintains a weekly project schedule which identifies and updates all project risks, issues, tasks and dependencies. Tracks progress against project initiation document and SOW baseline;
• Collaborates with Unit4 resource management team to appropriately staff each project;
• Maintains accurate weekly revenue and cost forecast for each project;
• Interacts with project staff, customers and other Unit4 teams as necessary to communicate project status and to escalate risks and issues on timely basis;
• Ensures accurate and timely communication of project status to relevant stakeholders including Unit4 PMO and customer account teams;
• Maintains and archives all key project documents into appropriate systems;
• Actively keeps abreast of latest trends and best practices in IT Project Management;
• Builds and shares experience-based knowledge and resources directly with peers and across Unit4;
• Adheres to all company policies, including but not limited to time and expenses, code of conduct, ethics, security and any required training available;
• Continually identifies customer knowledge gaps and opportunities for Unit4 product or service expansion and enhancement.

Qualifications

A senior professional accountable for successful delivery of Unit4 strategic customer engagements. Able to multi-task, managing cross functional teams to deliver scoped outcomes across multiple projects. Manages relationships with internal Unit4 and customer stakeholders at all levels using advanced and timely communication skills. Known as advanced level practitioner with track record of successful delivery across multiple engagements. Coaches and mentors junior PM staff. Able to lead and demonstrate project management best practices.

• You have a Bachelor degree, or equivalent, in a relevant field;
• Typically, 6 or more years of related professional project management experience;
• Evidence of proven team leadership over large scale technical engagements (6+ team members, over 500 K€, over 9 months duration, multiple product suites);
• International experience preferred; 
• Highly driven with excellent communications skills both oral and written, able to influence at senior level within Unit4 and with customers at senior level, listens and communicates effectively;
• Demonstrates the ability to apply sound judgment to any situation and achieve desired outcomes;
• Demonstrates product proficiency, by achieving appropriate Unit4 professional certifications;
• Able to form and manage cross functional teams and apply leadership skills;
• Proven negotiation skills;
• Evidence of successful relationship building within Unit4 team e.g. Sales and Support teams;
• Collaborates and builds best practice knowledge across regional Unit4 PM teams;
• Able to multi-task and perform well under pressure;
• PMP or Prince2 Practitioner certified;
• German and English language skills are essential and an additional language would be an advantage.

See more jobs at Unit4

Apply for this job

Vacatureomschrijving

We're excited to offer an outstanding opportunity at Unit4 for a Senior Account Manager specializing in Existing Business within the Public Sector. Join our thriving and highly motivated Public Sector team, where you'll be responsible for:

• Engaging with various stakeholders across accounts to ensure exceptional customer satisfaction while continuously seeking avenues for account growth.

• Generating revenue by nurturing and expanding existing accounts.

• Effectively managing an existing client sales pipeline to meet targets.

• Acting as the primary point of contact for our clients.

• Ensuring all clients are informed about our dynamic and expanding product portfolio and identifying further opportunities for collaboration.

• Providing guidance to our on-premise customers for transition to the Cloud.

• Maintaining regular communication with clients through on-site visits, MS Teams meetings, and phone calls.

• Collaborating with Solution Consultants to identify and capitalize on new upsell and cross-selling opportunities.

• Updating CRM and operational software systems with all client interactions, information, and activities.

Join us at Unit4 and be part of a dynamic team driving innovation and success in the Public Sector!

Functie-eisen

• Proven experience in Sales or Account Management, preferably within the Public Sector.
• A strong track record of successfully selling (SaaS) products.
• Confidence and proficiency in communicating at decision-making levels, including with C-Suite executives.
• Demonstrated success in meeting and exceeding sales/account management targets.
• Proficiency in using CRM databases and effectively managing the sales cycle.
• Exceptional ability to build and maintain trusting relationships, with a strong orientation towards teamwork.
• A vibrant and enthusiastic personality that positively influences colleagues.

See more jobs at Unit4

Apply for this job

Job Description

As a DevOps Engineer you will:

• work with our Cloud Operations Engineers to contribute to new features and ideas.
• produce status reports detailing project activities.
• work with Service Delivery on problem remediation via automation and scripting
• work with cross-functional technical teams to extended automation capabilities
• identify and deploy internal process and automation improvements
• work as a Technical escalation point for the global Ops support team
• contribute to the development and maintenance of the existing Azure pipelines, Azure boards, and Git repositories, with a roadmap of key deliverables and timelines
• create and maintain detailed and accurate documentation, knowledge base articles.

Qualifications

• Excellent verbal and written communication
• Good Windows Server OS knowledge
• Advanced knowledge of PowerShell
• Good Knowledge of Active Directory
• Experience with JSON files
• Knowledge of Application deployment
• Continuous improvement mindset
• Attention to detail and a security-minded approach to solving problems
• Strong problem-solving skills. The ability to adapt and overcome is a must
• Ability to drive concurrent projects and initiatives while managing operational issues
• Comfortable working in hyper-growth environments
• Knowledge and experience with Azure Resource Manager templates (ARM)
• Knowledge on CI CD pipelines

Nice to have

• Azure Administrator certification
• Azure DevOps Engineer Expert certification

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