Job Description

As an Operations Advisor for Vast, you will play a key role traveling to visit all franchise locations within your assigned territories with the purpose of understanding and defining their needs. You will have the opportunity to help the franchisees, and their staff create and achieve their goals and find success in their local market. You will also travel to franchise locations to assist our franchisees and their staff on setting up their new business.

Specific duties for this Operations Advisor role include:

• Developing sales strategies and coaching Sales Managers to achieve success.
• Providing guidance on marketing campaigns and lead development activities
• Training and reinforcing the guidelines of Vast to achieve success in sales and operations while keeping the integrity of the franchise model.
• Implementing franchisee location training (Industry and specific to Vast for sales and operations) while on-site in their location.
• Examining P&L statements and development of solutions related to expense reduction or increased revenue.
• Instructing franchisees and their teams in any areas identified which can be improved for their business.
• Compiling Key Performance Indicators for Vast locations.
• Assisting franchisees with increasing brand image, profitability, sales, operations efficiencies and awareness.
• Participating in regional meetings; completing, maintaining, and processing required paperwork.

Qualifications

We are looking for an energetic, results-oriented, and experienced sales and operations development leader.  This person would exhibit enthusiasm and knowledge of the Coworking and flexible office space Industry.  Their engaging personality, with a passion for building customer relationships and the drive to exceed expectations would be a requirement for success. In addition, you should be highly organized and detail-oriented, with the ability to manage multiple priorities and thrive under pressure within a fast-paced environment as the industry is always changing and evolving. It is also vital that you display excellent verbal and written communication and interpersonal skills, with the ability to quickly establish rapport and credibility to build solid business relationships. The ability to create trust with our customer by professionally engaging with them, listening, engaging, following up and taking appropriate action is very important.

Specific qualifications for this operations advisor role include:

• Associates degree or equivalent education from College or Technical school OR equivalent combination of education and experience
• 2-4 years Coworking/Flexible Office Space experience, a must
• Sales and business operations experience
• Eligible driver’s license and valid automobile insurance
• Technical aptitude and ability to quickly pick-up new technologies.
• Exceptional problem-solving skills
• Proficient computer skills including MS Office products.
• Schedule flexibility and willingness to travel up to 70%
• Experience with graphic design software, point-of-sale (POS) software, and accounting software, aplus

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Job Description

The Regional Sales Manager will play a key leadership role managing and directing the franchise sales process in an assigned region.  This will involve both virtual meetings and traveling to meet franchise leads to new and resale franchises using a specific step-by-step sales process.  The Regional Sales Managerwill work closely with the Regional Vice President (RVP) in their area.

• Presents franchise brand offerings using marketing materials, virtual meetings, and in-person meetings (store tours)
• Sends franchise leads to corporate for virtual and in-person Discovery Day tours in conjunction with the RVP.
• Researches and locates franchise store rental locations.
• Maintains relationships with existing franchisees in an assigned region.
• Acts as a leader in the development of franchise growth, affiliations, and partnership arrangements.
• Sells new and resale franchises to prospects on a daily basis.
• Travels to meet prospects regularly.
• Attends franchise shows across the country and sometimes outside of the U.S. representing the company to promote the brands.
• Works with business brokers and consultants.
• Plans, directs, or coordinates the sales process to the franchisee.
• Analyzes sales statistics gathered by staff to determine sales potential and inventory requirements and monitors the preferences of prospects or franchisees.
• Work with the Chief Development Officer and Brand Presidents.

Qualifications

• Bachelor's degree (B. A.) or equivalent from four-year college or university; or Associate's degree (A. A.) or equivalent from two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of an organization.
• To perform this job successfully, an individual should have strong working knowledge of Microsoft Office Suite, Internet Explorer or Google Chrome, online video conferencing software programs (Zoom, Teams, etc.), Customer Relationship Management systems, and scheduling software.
• Eligible Driver’s License
• Valid Automobile Insurance
• Credit card with an available credit limit to cover reimbursable business travel expenses
• Strong background in related industry and specific production techniques
• Sales and business operations experience
• Must be willing to travel an average of 50-75% of the time. Must have available and reliable transportation.

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