About the Role
This role presents an exciting opportunity to join the Physical Retail Asset Protection, Risk, and Safety team, reporting directly to the Head of Global Asset Protection, Safety & Security Operations. As a strategic leader and subject matter expert, you will be responsible for shaping and executing the asset protection strategy across our rapidly expanding physical retail footprint. You will play a crucial role in ensuring the safety and security of our people, assets, and operations as we continue to grow.

This role demands a highly experienced, forward-thinking leader who can navigate complexity, influence key stakeholders at all levels, and drive results through collaboration. You will oversee security, loss prevention, and safety initiatives, ensuring consistent application of standards and best practices across all retail locations. As our portfolio expands, your ability to lead at scale and manage change will be pivotal to our success.

We are seeking a results-driven, adaptable leader with proven experience managing large, diverse teams and operations across diverse geographies.

Location: Remote within the U.S. Preferred locations: Texas, Florida, Chicago, IL and Boston, MA

Travel: This role supports our U.S. physical retail footprint and has a 50% travel requirement

What You’ll Do

• Lead and Innovate: Drive the development and implementation of asset protection strategies, safety and security policies, and programs to achieve security, safety, and inventory accuracy across all retail sites. Proactively identify areas for improvement and implement innovative solutions.
• Strategic Partnerships: Build and maintain strong relationships with senior leadership, cross-functional teams, and external stakeholders (including regulatory agencies, law enforcement, vendors, and suppliers) to ensure a unified approach to asset protection and compliance.
• Risk Management at Scale: Oversee comprehensive workplace safety assessments, developing solutions to mitigate risks and prevent incidents across a growing network of physical retail sites.
• Drive Performance and Compliance: Lead security, safety, and financial audits, ensuring adherence to standards while fostering a culture of continuous improvement.
• Crisis and Business Continuity Leadership: Elevate the organization’s preparedness by refining crisis management plans, ensuring readiness and seamless execution during emergencies. Develop and lead emergency response efforts, table top exercises and train teams to handle potential crises effectively.
• Investigative Expertise: Lead complex investigations into losses, security incidents, and emerging threats, delivering insightful and actionable findings to inform senior leadership and prevent future incidents.
• Operational Excellence: Collaborate with Operations Leadership at all levels and Talent teams to ensure safety protocols and loss prevention strategies are effectively communicated and implemented across all teams, enhancing organizational resilience.

What You’ll Need

• 8+ years of multi-unit retail asset protection leadership experience in a fast-paced, high-growth environment, with a proven ability to lead and scale large teams.
• Bachelor’s degree in Criminal Justice, Business, or related field, Master’s Degree preferred.
• Wicklander-Zulawski certification required
• CFI (Certified Forensic Interviewer) preferred.
• Experience managing asset protection, safety, and risk programs across multiple markets, with a demonstrated ability to manage at scale and influence senior-level stakeholders.
• Strong track record of developing and executing strategies that significantly reduce shrink, enhance security, and improve inventory management and financial controls.
• Proficient in using exception-based reporting systems and other analytical tools with strong deductive reasoning skills.
• Expert knowledge of security, life safety, and regulatory compliance concepts, with the ability to adapt and apply them to an evolving retail landscape.
• Experience implementing and scaling new technologies and solutions to improve asset protection performance in complex and rapidly changing environments.
• Exceptional leadership, communication, and relationship-building skills with a reputation for integrity, professionalism, and the ability to maintain confidentiality.
• Entrepreneurial mindset, with a strong bias for action and comfort with ambiguity.
• Proficiency in physical security design, development, and execution.
• Ability to travel throughout the U.S. up to 50% of the time.
• Must be able to work flexible hours, including evenings, weekends, or holidays, as required by the job.
• Ability to remain in a stationary position for extended periods (e.g., sitting or standing).
• Ability to move about within an office, store, or warehouse environment.
• Ability to lift or carry items weighing up to 50 pounds as needed.

The salary range for this position is $142K-153K however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Our dedicated team delivers creative custom solutions for large-scale B2B projects. Whether the customer is a corporate office client, a national property management firm, or a large hospitality group we have the resources to create a space that matches their vision, budget, and timeline. As an Office Interior Designer on the Business Design Team, you would be immersed in all aspects of the design process and will gain hands-on experience working with real clients, on nationwide projects. 

Note: This role is remote. 

Primary Responsibilities 

• The Interior Designer on the Business Design Team provides Interior Design Services to our B2B clients with a focus in office/workplace design
• You will also specify and price furniture in property management, education, and healthcare market segments
• Utilize AutoCAD to provide programming, space plan to code, complete product specifications and parts lists 
• Utilize Adobe Creative Suite and rendering software to create all client facing design deliverables
• Work with consultants, contractors, fabricators, to meet overall project objectives 
• Provide fabric and finish palettes 
• Establish project budget and timeline in collaboration with our sales and project management teams 
• Field verify critical measurements and coordinate data and electrical locations as needed (in person as needed)
• Work with project team to see project through installation
• Participate in final installation walkthrough and punch list coordination (as needed)
• Participate and/or lead customer meetings 
• Call suppliers and manufacturers to request samples/fabrics and other product information
• Assist in managing client expectations 
• Contribute to office activities, initiatives, and learning programs 
• Utilize Project Management tools to manage and maintain team workflow (Salesforce, ProjectHub, SupportHub, Google Workplace applications) 

Travel Expectations

• As needed, travel to customer locations and installations 
• Attend one industry trade show each calendar year

Desired Skills and Experience 

• BS or BA in Interior Design (required)
• 1-3 Years Professional Experience 
• Proficient in AutoCAD, Adobe Creative Suite, CAP 2020 and ability to learn other software programs quickly (Expected to learn CET)
• Knowledge of the design process, including FF&E, furniture systems, specifications, colors, and materials 
• Outstanding conceptual 3D thinking 
• Effective verbal and written communication skills 
• Ability to focus on a variety of project types by vertical in various design stages 
• Ability to work well in a team environment 
• Strong organization, communication, and relationship management skills 

The salary range for this position is $57K-70K however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

ROLE:Upholstery Category Sales Specialist

We are seeking highly motivated sales professionals with a strong technical background to join our category sales team, specializing in the upholstery market. In this role, you'll leverage your expertise to drive exceptional sales results through meaningful customer interactions. Your ability to understand and communicate complex product features will be key in helping customers make informed purchasing decisions and achieve your sales goals. If you love to connect with customers and help them find and purchase amazing products, then Wayfair may be the perfect place for the next steps in your career!


Quick Overview:

• Full-Time Position
• Compensation: $16/hour +Uncapped Monthly Bonus potential
• *Weekends Required*
• Schedules are subject to change periodically
• Note: This is a remote Sales specific role, and is NOT Customer Service based.

What You’ll Do:

• Grow and Leverage Sales Expertise: Use your deep product knowledge and sales skills to help Wayfair customers navigate purchases within the applicable category. 
• Meet a High Performance Bar: Meet or exceed your monthly revenue, calls per day targets, and/or other established KPIs in alignment with business expectations. 
• Influence Sales: Utilize and expand your skills in selling products in a high growth and technical category through creative offerings and impactful initiatives.
• Engage Customers: You will communicate with inbound customers as well as outbound follow ups for specialized category sales inquiries, working to create a positive customer experience from start to finish.
• Adapt to Rapid Change: Engage in a high-energy, focused, and dynamic work environment where there can be quick pivots in our products, promotions, offerings, and operations.
• Collaborate Effectively: You’ll bring a willingness to share your innovative ideas and solutions to help make Wayfair a first in class customer experience.
• Continuously Learn: Grow through Wayfair’s world class training and continuous career development opportunities You’ll be trained on our offerings, software, processes and supplier capabilities.
• Act as a Brand Ambassador: Embody the Wayfair People Principles as a North Star in all your work to provide a first class customer experience. Exemplify a positive and professional attitude on a daily basis with customers and your team members.

What are the Requirements:

• Location:This is a work from home position where you will be working virtually.
• Sales Experience:1 - 3 years of previous sales experience with demonstrated success in meeting or exceeding KPI’s or performance metrics. (Previous technical category sales experience is highly preferred.)  
• Category Knowledge: sales knowledge, strong business acumen, and ability to use your expertise to assist customers through their purchasing needs.
• Adaptability: You must have a willingness to adapt and grow in a fast paced, high growth industry. 
• Effective Communications: Strong command of written and verbal communications to drive your performance.
• Technical Proficiency: Comfort with learning new tools or systems and previous experience with Google, Microsoft office or other email platforms, video conferencing, multiple screens, spreadsheets, etc.
• Multitasking Ability: Capable of handling multiple conversations or customers simultaneously while maintaining an excellent customer experience.
• Private Workspace: A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.) Wayfair will provide the equipment needed.
• Internet Speed Requirements: Ability to maintain internet speeds of 25mbps (download) and 5+ (upload) to support voice traffic and HTTPS web traffic. You must be hardwired, no wifi permitted.
• Training: Wayfair wants to ensure your success, this is why our sales training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this timeframe.
• Education: Bachelor’s degree or college diploma equivalent ispreferred, but not required.

The Perks:

• Health, Dental, and Vision Insurances (available on Day 1)
• Start accruing PTO immediately
• 401k (with company match up to 4%)
• Bonus Incentives for Sales Performance
• Referral Bonus ($500 per eligible referral hired)
• Variable employee discount at Wayfair and local businesses 
• Fun work environment and team culture
• SPIFFs and sales contests for additional earning potential

ROLE:Mattress Category Sales Specialist

We are seeking highly motivated sales professionals with a strong technical background to join our category sales team, specializing in the mattress market. In this role, you'll leverage your expertise to drive exceptional sales results through meaningful customer interactions. Your ability to understand and communicate complex product features will be key in helping customers make informed purchasing decisions and achieve your sales goals. If you love to connect with customers and help them find and purchase amazing products, then Wayfair may be the perfect place for the next steps in your career!


Quick Overview:

• Full-Time Position
• Compensation: $16/hour +Uncapped Monthly Bonus potential
• *Weekends Required*
• Schedules are subject to change periodically
• Note: This is a remote Sales specific role, and is NOT Customer Service based.

What You’ll Do:

• Grow and Leverage Sales Expertise: Use your deep product knowledge and sales skills to help Wayfair customers navigate purchases within the applicable category. 
• Meet a High Performance Bar: Meet or exceed your monthly revenue, calls per day targets, and/or other established KPIs in alignment with business expectations. 
• Influence Sales: Utilize and expand your skills in selling products in a high growth and technical category through creative offerings and impactful initiatives.
• Engage Customers: You will communicate with inbound customers as well as outbound follow ups for specialized category sales inquiries, working to create a positive customer experience from start to finish.
• Adapt to Rapid Change: Engage in a high-energy, focused, and dynamic work environment where there can be quick pivots in our products, promotions, offerings, and operations.
• Collaborate Effectively: You’ll bring a willingness to share your innovative ideas and solutions to help make Wayfair a first in class customer experience.
• Continuously Learn: Grow through Wayfair’s world class training and continuous career development opportunities You’ll be trained on our offerings, software, processes and supplier capabilities.
• Act as a Brand Ambassador: Embody the Wayfair People Principles as a North Star in all your work to provide a first class customer experience. Exemplify a positive and professional attitude on a daily basis with customers and your team members.

What are the Requirements:

• Location:This is a work from home position where you will be working virtually.
• Sales Experience:1 - 3 years of previous sales experience with demonstrated success in meeting or exceeding KPI’s or performance metrics. (Previous technical category sales experience is highly preferred.)  
• Category Knowledge: sales knowledge, strong business acumen, and ability to use your expertise to assist customers through their purchasing needs.
• Adaptability: You must have a willingness to adapt and grow in a fast paced, high growth industry. 
• Effective Communications: Strong command of written and verbal communications to drive your performance.
• Technical Proficiency: Comfort with learning new tools or systems and previous experience with Google, Microsoft office or other email platforms, video conferencing, multiple screens, spreadsheets, etc.
• Multitasking Ability: Capable of handling multiple conversations or customers simultaneously while maintaining an excellent customer experience.
• Private Workspace: A private and dedicated workspace free of any distractions (roommates, children, spouses, pets, etc.) or noise (radio, tv, etc.) Wayfair will provide the equipment needed.
• Internet Speed Requirements: Ability to maintain internet speeds of 25mbps (download) and 5+ (upload) to support voice traffic and HTTPS web traffic. You must be hardwired, no wifi permitted.
• Training: Wayfair wants to ensure your success, this is why our sales training is 100% mandatory. We are unable to accommodate any misses, time off, or tardiness during this timeframe.
• Education: Bachelor’s degree or college diploma equivalent ispreferred, but not required.

The Perks:

• Health, Dental, and Vision Insurances (available on Day 1)
• Start accruing PTO immediately
• 401k (with company match up to 4%)
• Bonus Incentives for Sales Performance
• Referral Bonus ($500 per eligible referral hired)
• Variable employee discount at Wayfair and local businesses 
• Fun work environment and team culture
• SPIFFs and sales contests for additional earning potential

Interior Design Co-op - January 2025

Program Dates: January 6th, 2025 - June 20th, 2025

*This is a fully remote position

Who We Are: 

Our dedicated team delivers creative custom solutions for design projects across Wayfair brands. Whether the customer is a corporate office client, a national property management firm, or a large hospitality group, we have the resources to create a space that matches their vision, budget, and timeline. As an Interior Design Co-op, you will be immersed in all aspects of the design process and gain hands-on experience working with real clients across brands & geographies. 

What You’ll Do:

• Utilize AutoCAD or Revit to generate floor plans, furniture layouts and install plans
• Prepare client-facing presentations including Product Catalogs, Design Proposals and Standard Packages using Adobe Creative software
• Provide design support and creative assistance for client projects (site analysis, floor plans, CAD renderings, color palettes, design plans, mood-boards)
• Create trend reports to present and share findings with the Business Design Team
• Collaborate with other sales and service teams and Business Account Managers on large projects
• Partner with the Design Leadership team as the owner of cadenced customer outreach, customer funnel management, and lead assignment
• Work directly with Design clients in need of samples and custom orders; communicate with suppliers and manufacturers on sample requests, custom orders, product lead times, and pricing

What You’ll Need:

Basic Qualifications: 

• Current Sophomore or Junior student pursuing an undergraduate degree in Interior Design or a relevant discipline with a 3.0 GPA minimum
• Must be returning to the course of study following completion of the Co-op
• Ability to commit to working 40 hours/week (9am-5pm, Monday-Friday) from January 6 to June 20, 2025
• You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future

Preferred Qualifications: 

• Proficiency in Google suite, Revit, AutoCAD, Adobe InDesign, Photoshop, MyDoma, Spoak or comparable design software
• Additional proficiency in Bluebeam Revu and Salesforce / Salesloft is a plus
• Sales experience in a retail environment preferred
• Creative mindset with ability to demonstrate an understanding of basic design principles and execute on the customer's vision
• Knowledge of furniture, finishes and materials within the Interior Design industry
• Ability to work with a cohesive team and maintain a positive, enthusiastic attitude is key!
• Ability to thrive in an entrepreneurial environment & consistently look for ways to think outside-the-box
• Orientation for detail, while learning and working at a fast pace
• Genuine desire to learn, ask questions, and gain as much experience as possible (be a sponge)
• Self-motivated; takes initiative, must be proactive and figure things out on your own
• Able to prioritize tasks and handle multiple responsibilities simultaneously (staying organized)

The pay for this position is $25/hr.

Possible Team Placements:

B2B (business-to-business): 

Our dedicated team delivers creative custom solutions for large-scale B2B projects. Whether the customer is a corporate office client, a national property management firm, or a large hospitality group, we have the resources to create a space that matches their vision, budget, and timeline. As an Interior Design Co-op on the Business Design Team, you will be immersed in all aspects of the design process and gain hands-on experience working with real clients on nationwide projects. Co-ops will be paired with senior designers within specific industry verticals - hospitality, workplace, and property management design.

B2C (business-to-consumer):

Our team of interior designers creates beautiful spaces for clients of every scope and budget. We help a variety of clients from all walks of life including B2B clients working on their personal residences. Our designers work with clients from initial intake form through to purchase, managing each phase of the project. As an Interior Design Co-op on the Virtual Design Services team you will learn from a team of experts how to assess client needs, source materials, build renderings, and close deals. You will also get to peak behind the curtain to see how team management decisions are made and how to run a design business.

Wayfair Co-op Program Overview:

Our co-op program is a six-month, full-time, paid program that runs twice annually in January to June and July to December. Through the co-op program, students have the opportunity to gain impactful professional experience in their major or career field of interest by fully integrating with Wayfair business units. In addition to exciting project work, Wayfair co-ops have the opportunity to build their professional networks and take advantage of training offerings.

Senior Manager, Fixture Design & Production

This role is remote. Heavy travel to Boston and future store locations required.

Wayfair’s Physical Retail team is seeking a Senior Manager of Fixture Design and Production  to direct a store design function that will enable the organization’s physical retail agenda. This role will be an integral part of the Visual Merchandising Team that will help develop and implement the playbook to stand up and scale stores in North America for all 5 Wayfair brands. 

The Senior Manager of Fixture Design and Procurement will work with cross-functional partners (e.g., Merchandising, Creative, Customer Experience, Store Operations) to build and execute a strategy that supports Wayfair’s expansion of physical retail - translating brand, product, and visual strategies into a cohesive, compelling, and cost effective fixture packages that support the in-store assortment. We are seeking a motivated leader who can develop our fixture program strategy for the visual merchandising department and provide thought leadership to ensure that our stores are a major contributor to the financial success of our Wayfair physical retail platform.

This role is remote with heavy travel to Boston and future store sites. reports to the Director of Visual Merchandising, Physical Retail. The Senior Manager of Fixture Design and Production has significant cross-functional responsibility and opportunity for exposure to the Physical Retail Leadership team. As the retail portfolio grows, this role will work to build out a team to manage an increasing number of assets and transactions for the Wayfair portfolio of stores.

What You’ll Do:

• Develop and drive the fixture program for the physical retail platform across all 5 store formats for Wayfair’s brands: Wayfair, AllModern, Joss & Main, Birch Lane and Perigold.
• Partner with Design/Build to ensure space planning requirements are met & revisions are reflected in architectural workstreams. 
• Design and evolve fixtures for current and future formats aligning with business needs and product category performance.
• Develop and maintain internal fixture block library and coding 
• Create a program of fixture accessories to complement the package and ensure all product categories are housed and highlighted appropriately.
• Design and evolve the sign holder and wayfinding package for current and future formats aligning with in-store marketing strategy and amplifying the product and presentation strategies.
• Work with manufacturers to produce fixture programs on schedule and within budget
• On-going assessment of vendor performance to ensure high level of service and product.
• Drive cost efficiencies across the program and store formats, and assist in owning the budget and purchase of the fixtures
• Source and onboard new vendors as needed
• Longer term - assist Procurement in bulk buy planning strategy

What You’ll Need:

• Physical retail experience required, with preferred experience in standing up a retail store program
• 7+ years of Fixture Design and Production experience
• Demonstrable history delivering millwork, metals, etc.
• Experience managing overseas factories is a plus.
• Proficiency in Adobe Creative Cloud Software, G Suite, CAD, Revvit, Sketch-up, Rhino
• Proficiency in SolidWorks is a plus
• Strong business management skills; demonstrated ability to lead important strategic initiatives and multitask
• Proven team management and leadership skills; can inspire and motivate teams to bring future state vision to life
• Able to collaborate across all levels of the organization to achieve objectives
• Adaptability to organizational changes and complex structures
• High degree of integrity and confidence in one’s abilities as a business leader
• Evidence of “scrappy startup execution” and a “get it done” attitude when time is tight and stakes are high
• Thrives in a high growth, ambiguous environment

Virtual Design Sales Consultants, Project Team

About Wayfair:
Wayfair and its collection of brands is looking for creative, driven, empathetic, entrepreneurial design sales consultants to help grow one of our newest teams. This virtual role will be responsible for helping customers create and envision a home they would love and recommend products that meet their individual budget, style and space.

What You’ll Do:

• Achieve Sales and Design Goals: Conduct virtual design consultations to meet sales, design, and productivity targets in alignment with Wayfair’s Sales KPIs
• Use Multiple Tools: Navigate multiple software applications and tools to provide recommendations based on customers' budget, style, and space
• Create Designs: Develop designs using tools for moodboards, 2D floor plans, product lists, and style inspiration
• Manage CRM: Track and manage customer interactions using Salesforce CRM.
• Provide Expertise: Utilize sales and interior design knowledge to guide customers through design decisions and purchases
• Stay Updated: Keep informed about design trends and marketplace updates to assist customers with product features, style coordination, and sample requests.
• Manage Time Efficiently: Prioritize customer experience while managing your time effectively
• Ask Key Questions: Ask relevant probing questions to offer complete sales solutions tailored to customer needs
• Maintain Professionalism: Demonstrate a positive and professional attitude with all customers and team members
• Contribute Ideas: Share innovative ideas to improve team operations.
• Adapt to Change: Work in a dynamic environment with frequent updates to products, promotions, and operations
• Continuous Learning: Participate in training on offerings, software, processes, and customizations

What You’ll Need (Required):

• Remote Technology Proficiency: Experience using technology to drive business results, including virtual communication and video conferencing
• Design and Sales Experience: 2 years of sales experience required with a track record of meeting and exceeding quotas
• Education: A degree, background or certification in interior design
• Customer Service & Sales: Strong focus on delivering excellent customer service and achieving sales targets
• Design Knowledge: Understanding of basic design principles, including spatial planning, fabric selection, interior design styles, and trends
• Organizational Skills: Strong organization, self-motivation, communication, and relationship management skills
• Internet Requirements: Ability to maintain a hardwired internet connection with speeds of 25+ Mbps download and 5+ Mbps upload for voice and web traffic (no WiFi)
• Adaptability: Proven ability to succeed in a fast-paced and evolving environment
• Team Collaboration: Ability to contribute to the success of team members and collaborate effectively
• Workspace: Dedicated private workspace (Wayfair provides necessary computer equipment)
• Technical Proficiency: Proficiency in Google and Microsoft Office applications and the ability to learn new business systems

What We’d Love (Preferred Qualifications):

• Sales Experience: 4+ years of sales experience preferred
• Design Sales Experience: 2-4 years experience in design-related sales
• Interior Design Experience: 1 year of interior design experience preferred
• Education: Bachelor’s degree or college diploma equivalent

Perks:

• Steady Customer Flow: Receive a continuous stream of customers without the need for sales, marketing, or commuting
• Insurance: Wayfair offers health, vision, and dental insurance coverage starting on Day 1 
• 401(k): Wayfair offers 401K with company match up to 4%
• Employee Discounts: You’ll receive a dynamic Wayfair discount for use on items you wish to purchase for your own space
• Time Off Options: You will begin to accrue paid time off immediately, 7 Paid Federal Holidays, 1 Floating Holiday, Paid/Unpaid Parental Leave Options, and more
• Tuition Reimbursement: Full-Time Employees who have worked at Wayfair for at least six months are eligible to receive tuition reimbursement for pre-approved courses from an accredited, post-secondary institution up to a maximum of $5,250 per year
• Collaborative and Inclusive Environment: Enjoy a collaborative work environment and team culture

Sales Contests: Participate in regular sales contests for extra earning potential

Virtual Design Sales Consultants, Project Team

About Wayfair:
Wayfair and its collection of brands is looking for creative, driven, empathetic, entrepreneurial design sales consultants to help grow one of our newest teams. This virtual role will be responsible for helping customers create and envision a home they would love and recommend products that meet their individual budget, style and space.

What You’ll Do:

• Achieve Sales and Design Goals: Conduct virtual design consultations to meet sales, design, and productivity targets in alignment with Wayfair’s Sales KPIs
• Use Multiple Tools: Navigate multiple software applications and tools to provide recommendations based on customers' budget, style, and space
• Create Designs: Develop designs using tools for moodboards, 2D floor plans, product lists, and style inspiration
• Manage CRM: Track and manage customer interactions using Salesforce CRM.
• Provide Expertise: Utilize sales and interior design knowledge to guide customers through design decisions and purchases
• Stay Updated: Keep informed about design trends and marketplace updates to assist customers with product features, style coordination, and sample requests.
• Manage Time Efficiently: Prioritize customer experience while managing your time effectively
• Ask Key Questions: Ask relevant probing questions to offer complete sales solutions tailored to customer needs
• Maintain Professionalism: Demonstrate a positive and professional attitude with all customers and team members
• Contribute Ideas: Share innovative ideas to improve team operations.
• Adapt to Change: Work in a dynamic environment with frequent updates to products, promotions, and operations
• Continuous Learning: Participate in training on offerings, software, processes, and customizations

What You’ll Need (Required):

• Remote Technology Proficiency: Experience using technology to drive business results, including virtual communication and video conferencing
• Design and Sales Experience: 2 years of sales experience required with a track record of meeting and exceeding quotas
• Education: A degree, background or certification in interior design
• Customer Service & Sales: Strong focus on delivering excellent customer service and achieving sales targets
• Design Knowledge: Understanding of basic design principles, including spatial planning, fabric selection, interior design styles, and trends
• Organizational Skills: Strong organization, self-motivation, communication, and relationship management skills
• Internet Requirements: Ability to maintain a hardwired internet connection with speeds of 25+ Mbps download and 5+ Mbps upload for voice and web traffic (no WiFi)
• Adaptability: Proven ability to succeed in a fast-paced and evolving environment
• Team Collaboration: Ability to contribute to the success of team members and collaborate effectively
• Workspace: Dedicated private workspace (Wayfair provides necessary computer equipment)
• Technical Proficiency: Proficiency in Google and Microsoft Office applications and the ability to learn new business systems

What We’d Love (Preferred Qualifications):

• Sales Experience: 4+ years of sales experience preferred
• Design Sales Experience: 2-4 years experience in design-related sales
• Interior Design Experience: 1 year of interior design experience preferred
• Education: Bachelor’s degree or college diploma equivalent

Perks:

• Steady Customer Flow: Receive a continuous stream of customers without the need for sales, marketing, or commuting
• Insurance: Wayfair offers health, vision, and dental insurance coverage starting on Day 1 
• 401(k): Wayfair offers 401K with company match up to 4%
• Employee Discounts: You’ll receive a dynamic Wayfair discount for use on items you wish to purchase for your own space
• Time Off Options: You will begin to accrue paid time off immediately, 7 Paid Federal Holidays, 1 Floating Holiday, Paid/Unpaid Parental Leave Options, and more
• Tuition Reimbursement: Full-Time Employees who have worked at Wayfair for at least six months are eligible to receive tuition reimbursement for pre-approved courses from an accredited, post-secondary institution up to a maximum of $5,250 per year
• Collaborative and Inclusive Environment: Enjoy a collaborative work environment and team culture
• Sales Contests: Participate in regular sales contests for extra earning potential

This is a 6+ month contract position; fully remote with a preference for Eastern Standard time zone. 

Wayfair recruiters are true business partners and are charged with finding, attracting, and hiring top talent into all parts of the company against a high bar for performance, potential, and culture. As a candidate’s first point of contact with Wayfair, you act as a talent and brand ambassador. With hiring managers, you are a consultative thought partner, working to provide industry insight and process recommendations. If you're interested in learning more about us and want to gain insight into our dynamic, team oriented environment that encourages learning and growth, apply today!

What You’ll Do

• Drive the full lifecycle recruiting process including sourcing, screening, interviewing, evaluating and offer negotiation, with both passive and active candidates across a variety of roles and levels
• Develop and execute creative sourcing strategies to attract, nurture and engage passive talent pools 
• Maintain accuracy and act as an expert user in all recruiting tools and systems
• Build and manage strong relationships with stakeholders and leaders through well structured, frequent communication and reporting
• Support team learning/results through sharing best practices, market information and mentoring others 
• Leverage data to diagnose recruiting challenges, propose solutions and influence stakeholders and cross functional partners 

What You’ll Need

• 3+ years of full cycle recruitment experience in a corporate and/or agency environment.
• Strong relationship management skills with an ability to build trust and credibility with both candidates and hiring managers.
• Proven organizational skills with attention to detail and the ability to prioritize and work well in an environment with competing demands
• Familiarity and comfort with a data driven environment. Ability to use metrics to drive strategy and decision making 
• Partnership skills, action-oriented mind-set, and an ability to be responsive, tactful, and diplomatic

The Wayfair Professional B2B Sales Department seeks a talented, entrepreneurial individual with a proven track record and a natural passion for leading and growing people. This role entails the direct supervision of a team of B2B Sales Account Managers specializing in commercial office sales, utilizing a hands-on approach to ensure consistent and effective delivery of new business through pre-generated leads and continual growth of established business accounts. 

What You'll Do:

• Supervise a team of B2B Sales Account Managers with varying skill levels and business experience.
• Coach Account Managers on strategies for developing new business through pre-generated leads and ensuring the growth of existing accounts by fostering and maintaining strong business relationships.
• Provide extensive coaching, consulting, and performance management through side-by-side observations, quality assurance (call monitoring) reviews, leading team meetings, and conducting regular performance assessments with direct reports.
• Motivate and engage the team to meet or exceed key performance and activity metrics.
• Develop team members into strong self-managers by honing their time management skills and selling techniques.
• Analyze sales trends based on historical data to ensure strong performance and address performance gaps.
• Make recommendations and take corrective action to manage the performance of direct reports, the team, and the B2B program as needed.
• Partner with cross-functional teams to establish feedback loops and address areas of need for commercial office customers in order to drive sales.
• Perform other job-related duties as required.

What You'll Need:

• 3-5 years of experience managing people in a professional environment, with a strong preference for management experience within B2B Sales, Account Management, or Customer Care roles in a commission-based environment.
• Experience or familiarity with the commercial office market is a plus.
• Bachelor’s degree (minimum).
• Proven understanding of best business systems, processes, and practices.
• Ability to work independently and collaboratively within a leadership team to plan, organize, set, and achieve priorities.
• Superior interpersonal skills (written, verbal, presentation).
• Ability to establish and maintain effective professional relationships, gain trust, buy-in, and respect with business partners.
• Strong analytical skills, with the ability to use and understand data to measure performance and influence outcomes to achieve objectives.

"The salary range for this position is $65,250-$76,500 however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.”

This is a 6+ month temporary position focused on identifying and engaging top-tier executive talent. Option to be remote.

Who We Are
Wayfair’s Talent Acquisition team is a strategic partner committed to finding and attracting high-caliber leaders across the organization. We are seeking a highly skilled Executive Technical Sourcer to focus on strategic executive search efforts within our Technical Talent Acquisition organization. As a key brand ambassador, you’ll be the first point of contact with executive candidates and an expert consultant to hiring leaders. You’ll bring deep industry knowledge, innovative sourcing strategies, and a commitment to delivering a world-class experience for both candidates and stakeholders. If you're interested in making a significant impact through executive sourcing in a dynamic and growth-oriented environment, apply today!

What You’ll Do

• Lead executive-level sourcing efforts, with a focus on high-impact roles within technical fields like Software Engineering, Data Science, and Product Management.
• Develop and execute proactive sourcing strategies aimed at engaging executive candidates through targeted outreach, networking, and industry events.
• Partner closely with hiring managers and senior stakeholders to deeply understand leadership needs and design effective search strategies.
• Build strong relationships with passive candidates, nurturing long-term engagement and talent pipelines for critical technical leadership positions.
• Use market intelligence, research, and data analytics to provide insights and refine executive search strategies.
• Ensure a seamless candidate experience, balancing transparency, responsiveness, and discretion throughout the executive recruiting process.

What You’ll Need

• 3+ years of specialized executive sourcing or recruiting experience, preferably in technical disciplines such as Software Engineering, Data Science, or Analytics.
• Demonstrated success in building and executing sourcing strategies for senior and executive-level roles within the tech industry.
• Strong ability to engage and influence senior leaders and hiring managers as a trusted partner and strategic advisor.
• Advanced sourcing skills, including expertise in leveraging various channels (e.g., networking, Boolean searches, industry events) to identify and engage top executive talent.
• Strong organizational and project management skills with the ability to prioritize and manage multiple executive searches simultaneously.
• Comfort working in a data-driven environment, with a proven ability to leverage insights to drive sourcing decisions.
• A high level of discretion, tact, and diplomacy when working with senior-level candidates and stakeholders.

Overview:

As an Account Manager, you will be responsible for owning, managing and growing a book of business.  Your book will consist of business customers in varying industries including but not limited to: Office, Property Management, Contractor, Interior Design, and Accomodations.  In this role you will be responsible for establishing new relationships, prospecting new business, and growing existing accounts through proactive sales outreach. You are expected to leverage sales and service partners to support the customer journey and their relationship with Wayfair Professional. 

This role requires a high level of collaboration, adaptability, ownership, and the ability to achieve high sales and performance expectations.
 

What Does A Business Account Manager (BAM) Do?  

• Manage Sales Portfolio: You are responsible for effectively maintaining and growing your book of business quarter over quarter by applying the Wayfair sales process and managing a pipeline of opportunities. 
• Build Rapport and Influence Sales: Conduct engaging conversations through phone and email outreach with the objective of growing customer relationships through repeat sales and a continuous pipeline of opportunity.
• Meet a High Performance Bar:You will meet or exceed all sales metrics, not limited to but including, revenue and productivity goals.
• Provide a Top Tier Customer Experience: You’ll support customer experience from enrollment through mature customer relationships as they expand their business with Wayfair Professional
• Effectively Time Manage: Schedule appointments and assist customers with purchasing from the Wayfair Professional site leveraging strong product knowledge, sourcing and industry expertise.
• Provide Subject Matter Expertise: Act as a subject matter expert on Wayfair Professional’s comprehensive value, product and service capabilities.
• Collaborate: Effectively work alongside peers, partners, and suppliers to provide an exceptional customer experience.
• Problem Solve:Exhibit a problem solving, solution driven mindset in all situations
• Act as a Brand Ambassador: Embody the Wayfair People Principles as a North Star in all your work to provide a first class customer experience.

What are the Requirements?

• Location:This is a work from home position where you will be working virtually.
• Sales Experience:1 - 3 years of previous outbound sales experience with previously demonstrated success in meeting or exceeding KPI’s or performance metrics
• Book Management:1+ year of book management experience (B2B sales preferred)
• B2B Knowledge: B2B sales knowledge, strong business acumen, and ability to execute project needs analysis
• Adaptability: You must have a willingness to adapt and grow in a fast paced, high growth industry 
• Ownership: Taking ownership for driving your professional and sales development plans to remain aligned with the business expectations.
• Effective Communications: Strong command of written and verbal communications to drive your performance.
• Technical Proficiency: Experience with email, video conferencing, CRM, and spreadsheets (Proficiency with Salesforce.com, Google Suite, Zoom/Google Meet, and previous experience working remotely are all preferred qualifications)
• Schedule Adherence:If not located in Eastern Time Zone (ET), you must be able to commit to logging  on at your time zone equivalent of 8AM ET
• Training: Wayfair wants to ensure your success, this is why our sales training is 100% mandatory. We are unable to accommodate any absences, time off, or tardiness during this initial time frame.

What are the Benefits?

• Pay:This position has a performance-based compensation structure that includes a base salary range estimate of $32,000 - $38,000 per year with specifics determined by geography and cost of living considerations. You may also be eligible to earn uncapped quarterly bonus based on your performance, range of earnings to be discussed during the interview.
• Insurance: Wayfair offers Health, Dental, and Vision insurance coverage options starting Day 1!
• Time Off Options: You will start accruing PTO immediately, 7 paid federal holidays, 1 floating holiday, paid/unpaid parental leave options, and more.
• 401(k): Wayfair offers 401k savings with company match up to 4%.
• Employee Discount: You’ll receive a dynamic Wayfair discount for use on items you wish to purchase for your own space.
• Bonuses: There will be competitive bonus potential based on performance against sales metrics
• Sales Contests: SPIFFs and contests for additional earning potential.
• Tuition Reimbursement: Full-Time Employees who have worked at Wayfair for at least six months are eligible to receive tuition reimbursement for pre-approved courses from an accredited, post-secondary institution up to a maximum of $5,250 per year.
• Referral Bonus: Know great talent? Wayfair offers a referral bonus for each of your eligible referrals that are hired. ($500 per eligible referral)

Collaborative and Inclusive Environment: Enjoy a collaborative work environment and team culture.

High Volume Recruiter - Supply Chain(Contract role)

This is a 3+ month contract position; fully remote with a preference for Eastern Standard time zone. 

Who We Are

Wayfair isn’t your average home goods retailer – we’re transforming how you shop for your home! The Wayfair Talent Acquisition team is strategic to the company's overall success and continued growth. Our recruiters are true business partners and are charged with finding, attracting, and hiring top talent into all parts of the company against a high bar for performance, potential, and culture-fit. As a Recruiter, you are responsible for a wide-range of roles, stakeholders, and candidates. This is an incredible and unique opportunity to join a rapidly growing eCommerce company as a true business partner and make a significant and immediate impact.

This High-Volume, contract Recruiter opportunity will be supporting hiring needs across our Fulfillment Centers and will flex into locations virtually as needed.

What You'll Do

• High volume recruiting for our Fulfillment Center team.
• Act as partner, consultant, and adviser to stakeholders by developing and executing strategies to recruit top talent in a highly competitive market.
• Source candidates from online sources, social networking, employee referrals, and networking events.
• Offer insight, best practices, and interview preparation to both candidates & hiring managers.
• Guide candidates and hiring managers through recruiting process, including pre-qualifying & interviewing candidates, and driving the offer.
• Ensure an impressive candidate experience through thorough communication & timely feedback, as well as interviewer preparedness and effective interview format.
• Operate cross functionally and collaboratively in a culture of continuous improvement   .

What You'll Need

• 1+ years of high volume, full life cycle recruitment experience 
• Experience recruiting within general labor skillsets highly preferred
• Proven success delivering recruiting results individually or as part of a team in a fast-paced, demanding, high growth environment
• Strength in building trusted relationships with the business/clients at senior level and manage stakeholders effectively
• A sense of urgency to deliver for the business while also effectively working together as part of a team
• Leverage all aspects of sourcing and candidate development including job posting, job board mining, internet sourcing, social networking, employee referrals, and networking events
• Exceptional written and verbal communication skills
• Track metrics and use data for strategic analysis of recruiting campaigns
• Ability to operate cross functionally and collaborative in a culture of continuous improvement   
• Bachelor’s Degree, preferred 

Wayfair is seeking a Human Resources Associate for our Shared Services function supporting all of our Europe & Asia locations.

As a member of the Human Resources Team, you will impact the lives of every Wayfair team member through benefits administration, processing of employee-focused policies, new employee onboarding, and general support throughout the employee life cycle. The Human Resources team makes sure the fun, hardworking, and innovative culture of Wayfair are constants in the work lives of our employees.

What You'll Do:

• Support our EU & Asia Business and Talent Management teams across various corporate & warehouse sites to process employee relations requests, administer benefits, generate & amend employee contracts
• Conduct trainings relating to best practices for processing requests
• Partner closely with Payroll & Talent Management teams across various sites in EU & NA to identify new HR Shared Services initiatives and opportunities to increase scope
• Support our employees requesting leaves through personalized conversations, calculating leave entitlements, and processing the requests in our HRIS systems
• Supporting our wider teams with the administration of our absence management processes

What You'll Need:

• Experience in administration of leaves, in particular parental leaves across UK/Germany or EMEA
• Experience in a dedicated HR Generalist, Shared services or HRIS role preferred 
• Bachelor’s degree in Human Resources Management, or related field, preferred
• Ability to use sound judgment, creatively problem-solve
• Ability to effectively and respectfully partner with individuals at varying levels within an organization
• Comfortable adapting to change in a fast-paced, dynamic and sometimes ambiguous environment
• Outstanding interpersonal, verbal, and written communication skills
• German/English language skills preferred
• Excellent computer skills and technical aptitude including Google Suite and HRIS systems

Overview:

As an Account Manager, you will be responsible for owning, managing and growing a book of business.  Your book will consist of business customers in varying industries including but not limited to: Office, Property Management, Contractor, Interior Design, and Accomodations.  In this role you will be responsible for establishing new relationships, prospecting new business, and growing existing accounts through proactive sales outreach. You are expected to leverage sales and service partners to support the customer journey and their relationship with Wayfair Professional. 

This role requires a high level of collaboration, adaptability, ownership, and the ability to achieve high sales and performance expectations.
 

What Does A Business Account Manager (BAM) Do?  

• Manage Sales Portfolio: You are responsible for effectively maintaining and growing your book of business quarter over quarter by applying the Wayfair sales process and managing a pipeline of opportunities. 
• Build Rapport and Influence Sales: Conduct engaging conversations through phone and email outreach with the objective of growing customer relationships through repeat sales and a continuous pipeline of opportunity.
• Meet a High Performance Bar:You will meet or exceed all sales metrics, not limited to but including, revenue and productivity goals.
• Provide a Top Tier Customer Experience: You’ll support customer experience from enrollment through mature customer relationships as they expand their business with Wayfair Professional
• Effectively Time Manage: Schedule appointments and assist customers with purchasing from the Wayfair Professional site leveraging strong product knowledge, sourcing and industry expertise.
• Provide Subject Matter Expertise: Act as a subject matter expert on Wayfair Professional’s comprehensive value, product and service capabilities.
• Collaborate: Effectively work alongside peers, partners, and suppliers to provide an exceptional customer experience.
• Problem Solve:Exhibit a problem solving, solution driven mindset in all situations
• Act as a Brand Ambassador: Embody the Wayfair People Principles as a North Star in all your work to provide a first class customer experience.

What are the Requirements?

• Pay:This position has a performance-based compensation structure that includes a base salary range estimate of $32,000 - $38,000 per year with specifics determined by geography and cost of living considerations. You are also eligible to earn uncapped quarterly bonus based on your performance, range of earnings to be discussed during the interview. 
• Location:This is a work from home position where you will be working virtually.
• Sales Experience:1 - 3 years of previous outbound sales experience with previously demonstrated success in meeting or exceeding KPI’s or performance metrics
• Book Management:1+ year of book management experience (B2B sales preferred)
• B2B Knowledge: B2B sales knowledge, strong business acumen, and ability to execute project needs analysis
• Adaptability: You must have a willingness to adapt and grow in a fast paced, high growth industry 
• Ownership: Taking ownership for driving your professional and sales development plans to remain aligned with the business expectations.
• Effective Communications: Strong command of written and verbal communications to drive your performance.
• Technical Proficiency: Experience with email, video conferencing, CRM, and spreadsheets (Proficiency with Salesforce.com, Google Suite, Zoom/Google Meet, and previous experience working remotely are all preferred qualifications)
• Schedule Adherence:If not located in Eastern Time Zone (ET), you must be able to commit to logging  on at your time zone equivalent of 8AM ET
• Training: Wayfair wants to ensure your success, this is why our sales training is 100% mandatory. We are unable to accommodate any absences, time off, or tardiness during this initial time frame.

What are the Benefits?

• Insurance: Wayfair offers Health, Dental, and Vision insurance coverage options starting Day 1!
• Time Off Options: You will start accruing PTO immediately, 7 paid federal holidays, 1 floating holiday, paid/unpaid parental leave options, and more.
• 401(k): Wayfair offers 401k savings with company match up to 4%.
• Employee Discount: You’ll receive a dynamic Wayfair discount for use on items you wish to purchase for your own space.
• Bonuses: There will be competitive bonus potential based on performance against sales metrics
• Sales Contests: SPIFFs and contests for additional earning potential.
• Tuition Reimbursement: Full-Time Employees who have worked at Wayfair for at least six months are eligible to receive tuition reimbursement for pre-approved courses from an accredited, post-secondary institution up to a maximum of $5,250 per year.
• Referral Bonus: Know great talent? Wayfair offers a referral bonus for each of your eligible referrals that are hired. ($500 per eligible referral)

Collaborative and Inclusive Environment: Enjoy a collaborative work environment and team culture.

Wayfair Professional is seeking an experienced Account Executive to own, nurture and grow an Enterprise book of business that is centered around MultiFamily Property Management accounts. Experience should include; designing and executing outbound book management strategies, a track record of achieving and exceeding key performance metrics, developing feedback loops to track KPIs, experience executing project plans with multiple stakeholders involved, strategy development and execution. The individual must be self-motivated, goal-oriented, customer centric, team-oriented and must demonstrate the ability to thrive in a fast-paced environment. 

What You’ll Do:

In this role, you will directly manage 1 Enterprise Development Manager (EDM) and be responsible for the continued growth of an Enterprise level book of business 

• Nurture and develop enterprise level accounts, growing book of business to 10+ $1M accounts
• Manage existing accounts, developing and executing account strategies, and ensuring customer satisfaction by performing a top-down sales approach
• Lead the sales process through opportunity pipeline management, create tailored proposals to address client needs, establish contract and rebate programs to lock in programmatic sales
• Leverage data to drive strategic sales decisions (proactive outreach, profitability, wallet penetration) 
• Establish strong relationships and ensure customer satisfaction by prospecting, networking (including attending trade shows, customer visits, etc.) and maintain communication at the executive level
• Collaborate and coach EDM for upsell and cross-sell opportunities
• Partner with cross functional teams like Design, Large Projects/Project Management, Marketing, Sales Tech, and Category  by providing feedback to deliver the right value to our customers
• Make sure their pod is up to date on industry trends, product knowledge and enhancing their sales processes for greater efficiency

What You'll Need:

• 6-10+ years experience in Sales / Category Management / Sales Leadership, or Business Development - B2B preferred.
• Demonstrated experience delivering against aggressive goals in a fast-paced, rapidly changing environment
• Ability to travel up to 10-12 times per year to attend industry specific events and/or in person client meetings
• Clear and structured communication (verbal and written)
• Ability to hit the ground running, self-starter
• Ability to manage and prioritize multiple initiatives, and to delegate tasks appropriately
• Innovative problem-solving skills – dissect and determine root causes of problems, and implement solution
• Experience with Client Relationship Management Systems (Salesforce a plus) 

The base pay for this position is $65,250-76,500*** however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Commission and restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

About Wayfair Professional (aka Wayfair B2B):

Wayfair Professional is a multi-billion dollar business serving 1.3M active customers across several industries, with a focus on Office, Interior Design, and Contractor. We serve these customers 1) online via a credentialed-only site experience (broken into different aisles for our top industries, with gated pricing), and 2) offline with a ~500-person Sales organization that is structured to accommodate both vertical expertise (e.g., Interior Design, Contractor, Office, Edu) and account potential / complexity (large ‘Enterprise’ down to lower-value pooled Sales in ‘On Demand’). 

This is a fully remote position that requires Eastern Time working hours.

The salary range for this position is $99,000 - $110,000 however, base pay offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Who We Are: Are you curious about what the next generation of e-commerce will look like in the next 5-10 years? Do you want to work at a revolutionary company where you’ll contribute to complex innovation? At Wayfair, we are redefining the way our customers can shop for furniture & home goods using cutting edge technologies. We are looking for self-starters with an entrepreneurial spirit, intellectual curiosity, and passion for driving digital solutions.

Job Description:Wayfair is seeking a dynamic and experienced Post Production Producer to join our Creative Production Team. The ideal candidate will be responsible for managing, scheduling, and resourcing our editorial, motion graphics, and visual effects teams. This role requires a deep understanding of post production processes for both digital and broadcast media.

Responsibilities:

• Oversee the daily operations of the post production teams, ensuring projects are delivered on time and within budget.
• Coordinate and manage schedules for editorial, motion graphics, and visual effects teams, balancing workload and resources effectively.
• Collaborate closely with the Head of Digital Production to align on project goals, timelines, and deliverables.
• Ensure high-quality output across various media formats, including social media, email campaigns, web content, and broadcast.
• Maintain strong communication with networks to facilitate the trafficking of media for broadcast.
• Troubleshoot and resolve any post production issues that arise, ensuring smooth workflow and project completion.
• Stay current with industry trends and best practices in post production to continuously improve team performance.

Qualifications:

• 5+ years of experience in a relevant field
• Proven experience in a post production producer role, preferably within a high-paced e-commerce or media environment.
• Deep understanding of post production workflows for both digital and broadcast media.
• Strong organizational and multitasking skills with the ability to manage multiple projects simultaneously.
• Excellent communication and interpersonal skills, capable of liaising with internal teams and external network contacts.
• Demonstrated managerial experience overseeing direct reports.
• Proficiency in post production software and tools.
• Detail-oriented with a commitment to delivering high-quality work.

Why Wayfair?

• Competitive salary and benefits package.
• Opportunity to work with a talented and passionate team.
• Collaborative and innovative work environment.
• Career growth and development opportunities.

If you are a motivated post production professional looking to make an impact at a leading e-commerce company, we want to hear from you!

Do you have an exceptional business development and account management focus? Skilled in identifying, building client relationships and expanding accounts? With a personal drive to develop and enhance your career? Join the Wayfair rocket ship!

Contract:Full Time 

Location:UK based- Work from home

Travel:Flexibility to travel to clients and Wayfair site

Due to Wayfairs continued growth strategy we are looking to create a logistic network/ large parcel courier focused sales team focused on the UK and Ireland market.  Based at home or from one of our offices, as our Account Specialist you will harness strong partnerships within our existing accounts, promoting our full product range, understanding our client’s vision and requirements to enhance their customer experience.

In return, Wayfair will offer you an exciting and challenging environment, to support and harness your personal development and open career opportunities internationally.  Whilst also rewarding you with a quarterly bonus incentive, team and business awards and recognition. Initially this role is a fixed 6 month contract with potential to expand. 

What You'll Do:

• Actively identify and target new business opportunities, qualifying and securing business meetings 
• Build and maintain relationships with new and existing clients, acting as a first point of contact for any issues or escalations.
• Effectively manage and resolve all client queries, leveraging and escalating for cross functional support where suitable.
• Establish and maintain market mapping of competitors and potential current & future prospects.
• Support clients and stakeholders with ad hoc administrative and reporting requirements;
• Ensure accurate and timely billing processes for clients
• Provide support for business development initiatives and any other project related activities;

What You'll Have:

• Proven track record in Account Management and/or Sales highlighting a strength in developing and expanding accounts- eCommerce / B2B sales experience is an advantage.
• Are an effective communicator, displaying strong listening skills to engage, collaborate and qualify opportunities.
• Display a passion for providing and enhancing customer experience and satisfaction.
• Self-motivated, resilient/ adaptable and focused to operate independently with minimal supervision.
• Are results driven, detail oriented and a motivated team player who thrives within a targeted environment.
• Have strong IT skills, with the agility to learn and adapt to new technologies and systems.

Although not essential, any specific industry knowledge in 3PL, logistics, freight forwarding, supply chain would also be of interest, however if you have the appetite to join a fast paced, agile and forward thinking business we can't wait to meet you.  

Click Apply & get chatting with a Wayfair today!

Disclaimer: Kindly note, Wayfair uses a multiple of job titles for optimisation purposes from the actual contracted title.

Do you have an exceptional business development and account management focus? Skilled in identifying, building client relationships and expanding accounts? With a personal drive to develop and enhance your career? Join the Wayfair rocket ship!

Contract:Full Time 

Location:UK based- Work from home

Travel:Flexibility to travel to clients and Wayfair site

Due to Wayfairs continued growth strategy we are looking to create a logistic network/ large parcel courier focused sales team focused on the UK and Ireland market.  Based at home or from one of our offices, as our Client Account Manager you will harness strong partnerships within our existing accounts, promoting our full product range, understanding our client’s vision and requirements to enhance their customer experience.

In return, Wayfair will offer you an exciting and challenging environment, to support and harness your personal development and open career opportunities internationally.  Whilst also rewarding you with a quarterly bonus incentive, team and business awards and recognition. Initially this role is a fixed 6 month contract with potential to expand. 

What You'll Do:

• Actively identify and target new business opportunities, qualifying and securing business meetings 
• Build and maintain relationships with new and existing clients, acting as a first point of contact for any issues or escalations.
• Effectively manage and resolve all client queries, leveraging and escalating for cross functional support where suitable.
• Establish and maintain market mapping of competitors and potential current & future prospects.
• Support clients and stakeholders with ad hoc administrative and reporting requirements;
• Ensure accurate and timely billing processes for clients
• Provide support for business development initiatives and any other project related activities;

What You'll Have:

• Proven track record in Account Management and/or Sales highlighting a strength in developing and expanding accounts- eCommerce / B2B sales experience is an advantage.
• Are an effective communicator, displaying strong listening skills to engage, collaborate and qualify opportunities.
• Display a passion for providing and enhancing customer experience and satisfaction.
• Self-motivated, resilient/ adaptable and focused to operate independently with minimal supervision.
• Are results driven, detail oriented and a motivated team player who thrives within a targeted environment.
• Have strong IT skills, with the agility to learn and adapt to new technologies and systems.

Although not essential, any specific industry knowledge in 3PL, logistics, freight forwarding, supply chain would also be of interest, however if you have the appetite to join a fast paced, agile and forward thinking business we can't wait to meet you.  

Click Apply & get chatting with a Wayfair today!

Disclaimer: Kindly note, Wayfair uses a multiple of job titles for optimisation purposes from the actual contracted title.

We are excited to invite you to join our Wayfair Referral Talent Community. Wayfair is an eCommerce company focused on the homegoods space. While we remain a tech company at our core, we are growing and expanding our scope to include innovative logistics and supply chain services as well.

If you choose to join, our Talent Acquisition team will keep you in the loop with the latest news about our company and the industry, allow you to tap into career development advice, hear our employees’ success stories and learn more about new job opportunities across all departments. 

Please remember that joining the community is not an application for a job at Wayfair. Feel free to search and apply to any positions that interest you on ourcareer site.

**By submitting your information, you acknowledge that you have read our privacy policy and consent to receive email communication from Wayfair.