Job Description
We are seeking a highly skilled and experienced Product Manager to lead the in-person payments strategy for a global payments organization. In this role, you will be responsible for owning the terminal strategy in the United States and leveraging various payment solutions globally, including tap to pay, QR code payments, and physical terminal devices. The includes working with vendors and providers of our terminal solutions, helping oversee terminal setup automation, deployment, and ensuring our terminal solutions support our business goals. To succeed at Xplor, you must thrive in a dynamic, fast-paced environment. You will be comfortable in highly collaborative environments while also being comfortable making decisions and completing work independently.
Responsibilities:
Develop and implement in-person payment acceptance strategy, working closely with vendors like Adyen and Stripe to ensure local and global consistency in solving payment-related challenges.
Own the terminal strategy specifically in the United States market, ensuring alignment with overall global objectives.
Collaborate with internal teams and external partners to drive the adoption of innovative payment solutions, such as tap to pay and QR code payments.
Explore and navigate the cultural differences and nuances in payment preferences across regions including APAC, EU, UK, Canada, and the Philippines.
Ensure our terminal-based solutions accomplish the needs of our business objectives, and where not, develop a plan to close the gaps needed.
Ensure equipment setup and provisioning is accurate and supports a quick onboarding experience
Own equipment deployment vendor selection and drive key items to continue to improve our equipment distribution process and capabilities.
Own and develop the issue escalation process for terminal issues
Stay updated on industry trends, regulatory changes, and competitive landscape to drive continuous improvement and innovation in the in-person payments space.
Work closely with Visa and other key partners to use their expertise and resources in enhancing US and global payment acceptance.
Develop a deep understanding of the customer and the competitive landscape to identify market and product opportunities.
Ability to demonstrate critical thinking and problem-solving skills.
Work with external third parties to assess partnerships and licensing opportunities.
Ability to build strong cross-functional relationships.
Run beta and pilot programs with early-stage products and samples.
Be an expert with respect to the competition.
Ability to support the Group Product Manager develop strong business plans, cost/benefit analysis, and action plans that can deliver value to our small to medium size merchants, and in turn help achieve revenue targets.
Works with marketing and sales enablement to develop Go-to-Market strategies and positioning.
In addition to launching products, you are highly motivated about measuring product adoption metrics or other key business metrics that can help increase revenue and/or reduce cost.
Align with technical product owners and other stakeholders to prioritize the backlog of features to achieve the overarching strategy and roadmap.
Collect and analyze qualitative and quantitative data to measure product success and glean new insights.
Understand, articulate, and capture customer and market problems and then translate them into market requirements for future product roadmap delivery.
Create and utilize requirements documents, business plans, and launch plans for your products.
Identify and develop key business development relationships needed to make your products successful in their respective verticals.
Responsible for developing consumer and channel communication strategies for new product launch.
Responsible for producing business statistics among which are price points, product mix sales history, and competition for product introduction.
The average base salary pay range for this position is $100,000 to $120,000
Professional Qualifications:
3+ years of experience in product management
2+ years prior experience with US based terminals is required
Prior experience leading and coaching other product individuals
Strong knowledge and experience working with Visa and global payment acceptance solutions.
Proven record of accomplishment of developing and executing successful product strategies in a global context.
Excellent communication and stakeholder management skills, with the ability to collaborate effectively across different regions and cultures.
Strong analytical skills and data-driven decision-making approach.
Ability to thrive in a fast-paced and dynamic environment, with a proactive and results-oriented mindset.
Experience in payments technology or SaaS software is highly desired.
Experience in helping support, sell, or go to market involvement of a POS (Point of Sale) systems
Direct experience with Agile software development methodologies.
Highly organized with strong attention to detail.
Ability to analyze and interpret data to make decisions.
Team player who brings a "can do" attitude to work every day.
Excellent verbal and written communication skills.
Bachelor's degree is required; an MBA is a plus.
Operational and financial astuteness is a plus
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Reporting into the Onboarding Manager, the Client Training Specialistwill be responsible for creating and delivering product training for new clients on as well as continued training for existing clients on Xplor Growth (formerly known as BrandBot). They will conduct live (virtual) training sessions with clients to guide them through the software, answering their questions about functionality and features. Additionally, they will manage the online training courses we provide to clients. They will manage the online training course for the onboarding team as well as train new onboarding hires in multiple countries.
Responsibilities and Essential Functions:
Create, design and run training programs for clients, ensuring they have the necessary knowledge and competencies to effective use our products
Facilitate client facing virtual training sessions
Maintain onboarding knowledge materials (short articles and videos)
Train new customer onboarding hires
Coordinate and create training material through videos, written form, product tours, release notes.
Assist in the development of innovative and modern learning solutions
Identify and assess future and current training needs
- The average base salary pay range for this position is $65,000 to $70,000
- May be eligible for a discretionary bonus
Ability to record / edit training videos
2+ years experience in a training role, either internal or external
Work Skills/Personal Characteristics:
High attention to detail
Exceptional spelling and grammar skills
Good with client communications via email and phone calls
Excellent project management skills
At Xplor, we believe that the best innovation and ideas happen at the intersection of differences - people of different cultures, generations, disciplines, and lived experiences. So even if you think you don’t quite tick all the boxes, we still encourage you to apply.
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Join our Mariana Tekdivision as an Account Executive to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
In this revenue-generating role, you’ll help us scale our client base while owning the entire sales process from lead generation through contract close. This is an exciting opportunity for someone who excels in creating connections, building rapport with decision-makers, and exceeding quotas. You will provide product demonstrations to high level clients on Business Management Solutions.
Responsibilities and Essential Functions:
What would make me a good candidate?
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
Required qualifications for this role:
The average base salary pay range for this position is $65,000-$73,000.
This position is eligible for uncapped commission.
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Reporting into the Onboarding Manager, the Client Training Specialist will be responsible for creating and delivering product training for new clients on as well as continued training for existing clients on Xplor Growth (formerly known as BrandBot). They will conduct live (virtual) training sessions with clients to guide them through the software, answering their questions about functionality and features. Additionally, they will manage the online training courses we provide to clients. They will manage the online training course for the onboarding team as well as train new onboarding hires in multiple countries.
Responsibilities and Essential Functions:
Create, design and run training programs for clients, ensuring they have the necessary knowledge and competencies to effective use our products
Facilitate client facing virtual training sessions
Maintain onboarding knowledge materials (short articles and videos)
Train new customer onboarding hires
Coordinate and create training material through videos, written form, product tours, release notes.
Assist in the development of innovative and modern learning solutions
Identify and assess future and current training needs
Ability to record / edit training videos
2+ years experience in a training role, either internal or external
Work Skills/Personal Characteristics:
High attention to detail
Exceptional spelling and grammar skills
Good with client communications via email and phone calls
Excellent project management skills
At Xplor, we believe that the best innovation and ideas happen at the intersection of differences - people of different cultures, generations, disciplines, and lived experiences. So even if you think you don’t quite tick all the boxes, we still encourage you to apply.
See more jobs at Xplor
Reporting into the Sr. Director of Onboarding, the Enterprise Onboarding Specialist Client will be responsible for creating and delivering product training for new mid-market and enterprise clients on Xplor Growth (formerly known as BrandBot). They will conduct live (virtual) training sessions with clients to guide them through the software, answering their questions about functionality and features. They will project manage the technical setup of the Xplor Growth accounts, to ensure all steps are completed to perfection and in the timeline needed.
Responsibilities and Essential Functions:
Project manage the setup of their Xplor Growth accounts, confirming Asana tasks are created, due dates are met and all accounts are ready for launch on Mariana Tek and Xplor Growth.
Create, design and run training program for mid-market and enterprise clients, ensuring they have the necessary knowledge and competencies to effective use our product.
Conduct client facing virtual training sessions
Conduct client phone calls to review configurations and any issues needed from them ahead of launch.
Assist in the development of innovative and modern learning solutions
Collaborate with marketing solutions consultants who will advise on email and texting strategies with clients.
Ability to record / edit training videos
3+ years experience in project management and/or training role, either internal or external
Work Skills/Personal Characteristics:
High attention to detail
Exceptional spelling and grammar skills
Good with client communications via email and phone calls
Excellent project management skills
At Xplor, we believe that the best innovation and ideas happen at the intersection of differences - people of different cultures, generations, disciplines, and lived experiences. So even if you think you don’t quite tick all the boxes, we still encourage you to apply.
See more jobs at Xplor
About the opportunity
Join our Central Technology Team as Software Engineering Manager anywhere inNZ to make a real impact every day. We say that because we know that every code line we write, every interface we design and every conversation we have, is another opportunity for us to enrich our customers’ experiences.
Reporting into VP of Software Engineering, you will help us lead a C# team, building and maintaining Xplor’s billing and settlement platforms. These platforms are part of a global full stack payment processing platform supporting integrators, partners, and merchants. You will be involved in the entire software development lifecycle, partnering with Product Management, Site Reliability Engineering, and other teams to deliver and support required functionality across our payment platform. Some of the other responsibilities include:
Technical:
Leadership:
Location: In this position, you can work from home 100% from anywhere in New Zealand, provided you have full working rights.
About our Central Technology team
At Xplor, we have many different products and technologies. We have evolved from a bunch of start-ups to a single company with over 700 Xplorers who work in our CT team as one team across the world. You can find everything from super modern to older languages. We continue to iterate on our processes and technologies to find common ground between the different projects and product we have.
With this, we rely heavily on our engineers to be dynamic. Xplor is not the company (yet) where you’ll always have well-defined requirements and rigid processes. Our Engineers have a lot of input into the process and requirements. However, there can be challenges and ambiguity you as an Engineer have to overcome – and we know that’s not for everyone. The positive side of this is that you get to have a lot of say and ownership in the product and the process.
What would make me a good candidate?
Required qualifications for this role:
Desired Qualifications:
At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.
See more jobs at Xplor
About the opportunity
What would make me a good candidate? We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
What you will do
Requirements
Technical Skills
The tasks and responsibilities described here may be adapted to meet the needs of a changing organisation and therefore expected to evolve in line with the organisation.
At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.
See more jobs at Xplor
Join our Corporate Finance team as Senior Tax Account in [City Location] to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
Reporting into the VP of Tax, you will primarily support US state tax compliance, both income and indirect. Some of the other responsibilities include:
What would make me a good candidate?
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
- The average base salary pay range for this position is $70,000 to $90,000
- May be considered for a discretionary annual bonus
Desired Qualifications:
At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.
See more jobs at Xplor
About the opportunity
Join our Technology Vertical as QA Engineer (Intermediate) in NZ (Remote) to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
Reporting into Software Development Team Lead, you will help us conduct tests throughout all stages of software development to ensure quality of our software products. You will design, develop, and execute test plans, test cases and automated tests to identify defects and ensure that our products meet the required standards. Some of the other responsibilities include:
Location: In this position, you can work from home 100%, anywhere in NZ, provided you have full working rights.
What would make me a good candidate?
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
Required qualifications for this role:
Please note only candidates with proven C# experience will be considered
See more jobs at Xplor
About the opportunity
Join our Central Technology Team as Software Engineering Manager anywhere inNZ to make a real impact every day. We say that because we know that every code line we write, every interface we design and every conversation we have, is another opportunity for us to enrich our customers’ experiences.
Reporting into VP of Software Engineering, you will help us lead a C# team, building and maintaining Xplor’s billing and settlement platforms. These platforms are part of a global full stack payment processing platform supporting integrators, partners, and merchants. You will be involved in the entire software development lifecycle, partnering with Product Management, Site Reliability Engineering, and other teams to deliver and support required functionality across our payment platform. Some of the other responsibilities include:
Technical:
Leadership:
Location: In this position, you can work from home 100% from anywhere in New Zealand, provided you have full working rights.
About our Central Technology team
At Xplor, we have many different products and technologies. We have evolved from a bunch of start-ups to a single company with over 700 Xplorers who work in our CT team as one team across the world. You can find everything from super modern to older languages. We continue to iterate on our processes and technologies to find common ground between the different projects and product we have.
With this, we rely heavily on our engineers to be dynamic. Xplor is not the company (yet) where you’ll always have well-defined requirements and rigid processes. Our Engineers have a lot of input into the process and requirements. However, there can be challenges and ambiguity you as an Engineer have to overcome – and we know that’s not for everyone. The positive side of this is that you get to have a lot of say and ownership in the product and the process.
What would make me a good candidate?
Required qualifications for this role:
Desired Qualifications:
At Xplor, we believe that the best innovation and ideas happen at the intersections of our differences - people of diverse cultures, generations, disciplines, and lived experiences. So even if you think you do not tick all the boxes, we still encourage you to apply.
See more jobs at Xplor
You’ll join Xplor’s Technology Group — and will be focused on establishing our Mobile Center of Excellence. This will be comprised of multiple mobile teams that deliver solutions across the suite of Xplor’s offerings. The resources will be global and have skills in 3 main areas – Swift, Kotlin and ReactNative.
You’ll be responsible for overseeing engineering resources dedicated to executing on the roadmaps for our products’ mobile apps, which will include all stages of software development and you will directly ensure delivery from your teams.
You will be accountable for building, growing, and mentoring a world-class team of engineers to help Xplor reach its goal of helping people succeed. The Director of Engineering, Mobile COE should be passionate about an environment where technology is the key value driver for the business while partnering closely with diverse stakeholders. The right individual will be experienced in scaling technology teams and creating and delivering a great experience across a broad user base.
This individual will partner closely with other engineering leaders, product leadership and be a key driver in the planning, development, and implementation - including architecture, and technology stack all the while keeping an eye out for wider Xplor synergies.
This position directly & indirectly supervises multiple teams of Mobile Software Engineers at various levels, and is responsible for the direction, coordination, and evaluation of their leaders. The associate will carry out supervisory responsibilities in accordance with the organization's policies and applicable law. Such responsibilities will include interviewing, hiring, and training associates; planning, assigning, and directing work; setting goals; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Some of the responsibilities you’ll have:
Qualifications - What would make me a good candidate?
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En quoi consiste l’opportunité?
Vous rejoindrez Xplor Health & Fitness et notre département Chef de projet : Déploiement Logiciel Saas, le département qui fournit un soutien et une expertise aux salles de sport. Des petites franchises indépendantes aux grandes franchises, nous mettons en place tout ce dont elles ont besoin pour gérer leur activité, motiver leurs clients et créer des communautés durables dans le monde du Fitness.
Rattaché au Head of Onboarding, vous aurez comme principales responsabilités :
Qu'est-ce qui ferait de moi un bon candidat?
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Exigences
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Join our Mariana Tekdivision as an Account Executive to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
In this revenue-generating role, you’ll help us scale our client base while owning the entire sales process from lead generation through contract close. This is an exciting opportunity for someone who excels in creating connections, building rapport with decision-makers, and exceeding quotas. You will provide product demonstrations to high level clients on Business Management Solutions.
Responsibilities and Essential Functions:
What would make me a good candidate?
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
Required qualifications for this role:
The average base salary pay range for this position is $65,000-$73,000.
This position is eligible for uncapped commission.
See more jobs at Xplor
Join Clearent by Xplor as an Outside Sales Account Executive in San Diego, CA to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
Reporting into Regional Sales Director, some of the other responsibilities include:
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
Required qualifications for this role:
See more jobs at Xplor
Join Clearent by Xplor as an Outside Sales Account Executive in Columbus, OH to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
Reporting into Regional Sales Director, some of the other responsibilities include:
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
Required qualifications for this role:
See more jobs at Xplor
Join Clearent by Xplor as an Outside Sales Account Executive in Orlando, FL to make a real impact every day. We say that because we know that every conversation we have, every code line we write and every interface we design is another opportunity for us to enrich our customers’ experiences.
Reporting into Regional Sales Director, some of the other responsibilities include:
We are looking for curious and empathetic people. We also love to hear from people who are motivated by meaningful work, resonate with our four core values, have a positive outlook, are comfortable with ambiguity and thrive working in an ever-evolving and complex environment. We are inspired by meeting big picture thinkers and doers, people who can be both tactical and strategic, aim high and put people first in everything they do.
Required qualifications for this role:
See more jobs at Xplor
Développeur / Développeuse Frontend React - niveau sénior
Tu rejoindras Xplor en tant que Développeur / Développeuse sénior Frontend React à Villeneuve d'Ascq au sein de l’équipe Engineering, afin de participer à l’évolution du produit Xplor Resamania dont le développement a démarré en 2016.
Xplor Resamania est notre logiciel de gestion d'entreprise tout-en-un pour les clubs de fitness et de remise en forme. Intuitif et flexible, il intègre le paiement, le contrôle d'accès, la gestion des membres, la vente, la gestion des abonnements, le planning, l'automatisation du marketing, le reporting,...
Rattaché(e) au lead développeur tes missions principales seront de :
Environnement technique :
De formation bac + 2 minimum, tu disposes d’un diplôme dans le secteur de l’informatique. Tu es organisé(e), autonome, tu aimes travailler en équipe et tu disposes d’une forte capacité d’analyse. Ta curiosité te pousse à comprendre comment fonctionne un logiciel : nous cherchons autant des compétences techniques que d’une appétence pour le métier et les aspects fonctionnels de l’application.
Qu'est-ce qui ferait de moi un bon candidat ou une bonne candidate ?
See more jobs at Xplor
Tu rejoindras Xplor en tant que Développeur / Développeuse Frontend React à Villeneuve d'Ascq au sein de l’équipe Engineering, afin de participer à l’évolution du produit Xplor Resamania dont le développement a démarré en 2016.
Xplor Resamania est notre logiciel de gestion d'entreprise tout-en-un pour les clubs de fitness et de remise en forme. Intuitif et flexible, il intègre le paiement, le contrôle d'accès, la gestion des membres, la vente, la gestion des abonnements, le planning, l'automatisation du marketing, le reporting,...
Rattaché(e) au lead développeur tes missions principales seront de :
Environnement technique :
De formation bac + 2 minimum, tu disposes d’un diplôme dans le secteur de l’informatique. Tu es organisé(e), autonome, tu aimes travailler en équipe et tu disposes d’une forte capacité d’analyse. Ta curiosité te pousse à comprendre comment fonctionne un logiciel : nous cherchons autant des compétences techniques que d’une appétence pour le métier et les aspects fonctionnels de l’application.
Qu'est-ce qui ferait de moi un bon candidat ou une bonne candidate ?
See more jobs at Xplor
Tu rejoindras Xplor en tant que Développeur / Développeuse Frontend React à Villeneuve d'Ascq au sein de l’équipe Engineering, afin de participer à l’évolution du produit Xplor Resamania dont le développement a démarré en 2016.
Xplor Resamania est notre logiciel de gestion d'entreprise tout-en-un pour les clubs de fitness et de remise en forme. Intuitif et flexible, il intègre le paiement, le contrôle d'accès, la gestion des membres, la vente, la gestion des abonnements, le planning, l'automatisation du marketing, le reporting,...
Rattaché(e) au lead développeur tes missions principales seront de :
Environnement technique :
De formation bac + 2 minimum, tu disposes d’un diplôme dans le secteur de l’informatique. Tu es organisé(e), autonome, tu aimes travailler en équipe et tu disposes d’une forte capacité d’analyse. Ta curiosité te pousse à comprendre comment fonctionne un logiciel : nous cherchons autant des compétences techniques que d’une appétence pour le métier et les aspects fonctionnels de l’application.
Qu'est-ce qui ferait de moi un bon candidat ou une bonne candidate ?
See more jobs at Xplor