About Zego

At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post's Claims & Fraud Awards. And we’re only just getting started.

That’s where you come in...

We’re on the lookout for a passionate, driven, and eager Claims Handler to grow with our team in Halifax.

This is a great opportunity for individuals without prior insurance experience, but who are eager to learn and thrive in a dynamic environment within an Insurance company.

What you will be doing

• You will become a valuable member of an expanding Claims team, playing a crucial role in achieving the company's objectives.
• You will be responsible for handling FNOL- first notification of loss calls/claims for our motor customers and responding promptly to customer inquiries and routing customers to the best supplier.
• You will ensure excellent levels of customer satisfaction and provide professional customer support.
• You will be the person our customer speaks to in their time of need.

What you will need to be successful

• You bring a positive and proactive mindset, displaying enthusiasm for acquiring new knowledge and embracing challenges.
• You have an eye for detail and a flair for building rapport.
• You have the ability to multitask, set priorities and manage time effectively.
• We are looking for a dedicated and flexible individual to join our team. This position requires availability to work 40 hours per week. Our standard working hours include weekdays, evenings and weekends, and you will be expected to work a 5 out of 7 days per week shift schedule
• Monday to Friday: shifts will run until 9pm
• Saturday: shifts will run between 8am - 5pm
• Sunday: shifts will run between 10am - 5pm

What’s it like to work at Zego?

Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things.

We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want.

You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter.

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least 2 days a week in our Halifax office. You have the flexibility to choose the day that works best for you and your team. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs.

We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

#LI-Hybrid

#LI-AH

See more jobs at Zego

Apply for this job

About Zego

At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post's Claims & Fraud Awards. And we’re only just getting started.

Role Overview:

As the Claims Customer Team Leader at Zego, you will be responsible for overseeing a team of our Customer Claims Handlers/FNOL team, your primary focus will be on managing the day-to-day operations of the team, ensuring that customer contacts are handled proactively but with laser focus on quality and excellence whilst also understanding applying a commercial and pragmatic approach. This role requires strong leadership skills, a deep understanding of motor insurance and customer service, and the ability to work collaboratively across various departments.

Key Responsibilities:

Team Leadership & Management:

• You will lead, manage, and develop a team of Customer Claims Handlers, fostering a culture of excellence and continuous improvement.
• You will set clear performance expectations, conduct regular reviews, and provide ongoing coaching and support to team members.
• You will ensure the team operates efficiently, with well-defined roles, responsibilities, and objectives.
• You will undertake regular 121 review sessions with your team members in accordance with frequency agreed with your line manager and ensure development plans and priorities are in place to ensure continuous improvement through self learning including growth and goal setting.
• You will own the strategy and team capacity planning ensuring the right people are in the right place and the right volumes are coming through to the team.

Operational Management:

• You will manage the daily operations of the Customer Claims team working predominantly on the phones, including case assignment, workload distribution, and process optimisation.
• You will develop and implement best practices for fraud detection, ensuring operational efficiency and effectiveness.

• You will monitor key performance indicators (KPIs) to track team performance and identify areas for improvement.
• We are looking for a dedicated and flexible individual to join our team. This position requires availability to work 40 hours per week. Our standard working hours include weekdays, evenings and weekends, and you will be expected to work a 5 out of 7 days per week shift schedule
• Monday to Friday: shifts will run until 9pm
• Saturday: shifts will run between 8am - 5pm
• Sunday: shifts will run between 10am - 5pm

You will receive your work schedule in advance, and your shifts will be allocated within these hours based on business needs. Flexibility is required as shift assignments may vary.

• We are also looking for someone who can take on a Fixed Term Contract for 12 months initially.

Training & Development:

• You will identify training needs within the team and provide appropriate development opportunities to enhance skills and knowledge.
• You will complete regular quality audits on calls. 
• You will stay up-to-date with the latest trends and techniques in delivering best customer service and fraud prevention, and ensure the team is informed of relevant updates.

What you’ll need to be successful:

• You will have previous demonstrable experience within motor insurance.
• You will have great previous experience in coaching and mentoring.
• You will have great communication and organisational skills.
• You will have strong analytical skills.
• You will be someone who has a continuous improvement mindset.
• You'll be able to work shifts between Monday to Sunday.
• You'll be able to commit to a 12 month Fixed Term Contract.
• You'll be able to commute to our Halifax office once or twice per week.
  

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend one or two days a week in our Halifax office. You have the flexibility to choose the day that works best for you and your team. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.
 

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

See more jobs at Zego

Apply for this job

About Us

At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding and picked up numerous awards, including the Insurance Claims Team Of The Year 2024 as awarded at The Insurance Post's Claims & Fraud Awards. And we’re only just getting started.

Role Overview:

As an Application Fraud Investigator at Zego, you will be a key member of our forward-thinking, tech-driven fraud team. Your role will focus on balancing swift, legitimate business processes with proactive fraud detection, investigation, and prevention, ensuring the best outcomes for both Zego and our genuine customers.

As a Fraud Investigator

• Fraud Analysis: Review and assess policy referrals from internal and external sources, identifying potential fraud cases based on established indicators and risk factors.
• Investigative Action: Conduct investigations by cancelling fraudulent policies where applicable, maintaining our fraud database, and performing data entry tasks related to ongoing cases.
• Data Management: Collect and analyse fraud data, track investigation outcomes, and document cost savings associated with fraud prevention efforts.
• Tools & Techniques: Leverage a variety of digital tools, databases, and internet resources to profile potential fraud and guide investigations toward the correct outcome.
• Evidence Gathering: Assess the complete evidential landscape to ensure proper decisions are made, securing all necessary documentation and evidence throughout the process.
• Fraud Trends: Proactively report new fraud patterns and Modus Operandi to our intelligence analysts to keep ahead of emerging threats.
• Compliance & Protocols: Ensure full compliance with internal protocols, Insurance Fraud Bureau (IFB) standards, and all system requirements.
• External Collaboration: Coordinate follow-up investigations with external bodies, including regulatory and licensing authorities, other insurers, and law enforcement, while managing Data Protection Act (DPA) requests.
• Document Validation: Conduct document verification to ensure authenticity and accuracy in support of investigations.
• Process Improvement: Contribute to the ongoing enhancement of sales, underwriting, claims, and other company processes by identifying areas of vulnerability and suggesting improvements.
• System Testing: Participate in system search trials, providing feedback to Fraud Management on the effectiveness of anti-fraud measures.
• Regulatory Adherence: Maintain strict adherence to regulatory standards, including those related to the fair treatment of customers.

What you will need to be successful

• Able to perform in a fast paced start-up environment and be strategic and inquisitive thinker
• Fraud experience in a insurance setting is essential.
• Strong Claims handling experience in an insurance company - desirably with an Insurtech or Motor Insurance provider.
• Good working knowledge of the MOJ and OIC portals.
• Sound knowledge of liability scenarios as well as a good sense of commercial awareness.
• A strong understanding of motor insurance indemnity including the Road Traffic Act and Article 75.
• Litigation experience (nice to have).
• Experience in using and maintaining a fraud system and have a good understanding of the Fraud Act 2006.

What’s it like to work at Zego?

Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things.

We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want.

You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter.

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend up to two days a week in our Halifax office. You have the flexibility to choose the days that work best for you and your team. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs.

We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We are an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

#LI-Hybrid

#LI-AH1

See more jobs at Zego

Apply for this job

At Zego, we know that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn't take into account how well you actually drive. 

That’s why, since 2016, we’ve been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are our driving force — they’re at the heart of everything we do.

We’ve sold tens of millions of policies so far, and raised over $200 million in funding. And we’re only just getting started.

Who we're looking for

We are looking for a Senior Pricing Actuary to be a pivotal contributor to our Pricing, Tooling, and Modelling team. This role involves building sophisticated risk, demand, and market models, conducting rigorous analyses, and providing actionable insights to optimise our insurance pricing strategies. 

Key Responsibilities

• Develop, refine, and validate risk, demand, and market models using advanced statistical techniques and actuarial methods
• Integrate telematics and other novel data sources to enhance pricing sophistication
• Collaborate with the technical pricing, street pricing, and product teams to implement pricing changes and ensure alignment with business objectives
• Ensure robust model validation, back-testing, and continuous model improvement
• Communicate complex data concepts and model outcomes to technical and non-technical stakeholders through clear data storytelling

Required Skills

• Education: Bachelor’s or Master’s degree in Statistics, Mathematics, Actuarial Science or related field
• Experience: Proven experience in UK non-life insurance technical pricing and modelling, with a strong focus on model development
• Technical Skills:
• Pricing Tooling: Hands-on experience with  Akur8, Emblem or similar pricing modelling tools
• Statistical Methodology: In-depth knowledge of GLMs and other machine learning algorithms
• SQL: Some knowledge of SQL, particularly with cloud data warehouses like Snowflake
• Software Engineering: Some experience with version control systems (e.g., git)
• Soft Skills: 
• Excellent communication skills, with an ability to translate complex model results into actionable business insights
• Proven project management skills with the ability to manage multiple priorities

Nice To Have

• Strong Python programming skills, familiarity with data science libraries such as pandas and scikit-learn
• Experience with cloud-based environments (e.g. AWS)
• Telematics Data: Familiarity with telematics data and its integration into pricing models
• Experience in UK motor insurance

What’s it like to work at Zego?

Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things. 

We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want.

You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter. 

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. You have the flexibility to choose the day that works best for you and your team. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We’re an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

See more jobs at Zego

Apply for this job

At Zego, we know that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn't take into account how well you actually drive. 

That’s why, since 2016, we’ve been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are our driving force — they’re at the heart of everything we do.

We’ve sold tens of millions of policies so far, and raised over $200 million in funding. And we’re only just getting started…

Purpose of the role

As a Retail Pricing Manager at Zego, you will play a critical role in driving the company's pricing strategy, with a direct impact on key business growth lines. You will own the end-to-end retail pricing process for a diverse range of motor products, ensuring that pricing decisions align with our innovative, data-driven business model. As a senior member of the team, you will lead the development of retail pricing models, support cross-functional teams, and act as a thought leader, driving the adoption of cutting-edge techniques within the pricing domain. Your role will be essential in scaling our pricing function as we continue to grow across the UK and European markets.

What you will be working on

• Collaborate with the Director of Pricing to implement strategic pricing decisions for new and existing motor products.
• Manage the launch pricing for innovative insurance products such as telematics basedmotor insurance, tailoring strategies for multiple markets.
• Monitor and assess performance, ensuring business objectives are met across the product portfolio, providing recommendations for adjustments based on data insights.
• Contribute to the adoption of advanced pricing techniques, including telematics and data science methods, and support innovation within the retail pricing function.
• Work cross-functionally with sales, product, data science, account management, and leadership to provide insights and achieve business objectives.
• Assist in mentoring junior team members, contributing to a collaborative and high-performance culture.

What you will need to be successful in the role

• 5+ years experience in a retail pricing role, with a strong background in motor or insurance sectors.
• A track record of managing retail pricing strategies, with a creative mindset and willingness to challenge traditional pricing methods.
• Strong analytical and technical skills; proficiency in SQL, Python, R, or equivalent is required, with experience in data-driven approaches.
• Excellent communication skills, with the ability to present complex technical information to non-technical stakeholders and influence key decision-makers.
• Ability to balance commercial objectives with pricing integrity and maintain a high level of analytical rigor.
• Experience in mentoring or coaching junior team members, fostering collaboration within the team.

What is it like to work at Zego?

Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things.

We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want.

You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter.

How we work
We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office (next to Liverpool Street). You have the flexibility to choose the day that works best for you and your team. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We’re an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

#LI-Hybrid

#LI-IL1

See more jobs at Zego

Apply for this job

About Zego

At Zego, we understand that traditional motor insurance holds good drivers back. It's too complicated, too expensive, and it doesn't reflect how well you actually drive. Since 2016, we have been on a mission to change that by offering the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are the driving force behind everything we do. We've sold tens of millions of policies and raised over $200 million in funding. And we’re only just getting started.

Overview of our Engineering Team

Zego puts technology first in its mission to define the future of the insurance industry. By focusing on our customers' needs we're building the flexible and sustainable insurance products and services that they deserve. And we do that by empowering a diverse, resourceful, and creative team of engineers that thrive on challenge and innovation.

Overview of the role

• You will play a key role in shaping the future of Security at Zego.
• You will be part of the team ultimately responsible for the security of the Zego services
• You will collaborate closely with Product Engineering, Technical Operations, DPO, Information Security and Compliance to help build secure products and services
• You will champion agile methodologies, metrics and tooling to support the teams in incrementally improving our security posture

Key Responsibilities

• Collaborate closely with product and technical operations teams to identify and mitigate vulnerabilities across our technology stack.
• Partner with product engineers to explore innovative ways to safeguard customer data.
• Influence the development of security tools, processes, and culture to enhance our overall security posture.
• Streamline developer workflows by optimising security remediation processes, driving efficiency, and improving resolution times.
• Champion secure coding practices through code reviews, mentoring, and active collaboration with development teams.
• Develop and maintain security-related documentation, including policies, procedures, and guidelines for both application and infrastructure security.
• Respond to security incidents, working with the engineering team to ensure timely and effective resolution.
• Cultivate a security-first mindset through knowledge sharing, internal guilds, and external engagement at meet-ups and conferences.
• Support external security audits, assessments, certifications, and penetration testing initiatives.

What you will need to be successful in the Role

We are looking for engineers who embrace the DevOps culture to deliver continuous improvements to our security posture. Engaging and empowering the teams to drive change leveraging metrics and championing automation and observability.

What you'll bring to the Team

• Strong knowledge of secure coding practices, secure software design principles, and secure software supply chain best practices in production environments.
• Proven experience collaborating with software development teams, with an understanding of their workflows and challenges.
• Proficiency in at least two programming languages such as Python, Scala, Node, Swift, or Kotlin.
• Deep understanding of web application vulnerabilities, with practical experience applying OWASP guidelines and best practices.
• Hands-on experience in managing application vulnerabilities, including identification, triaging, qualification, reporting, performing code reviews, and conducting remediation validation tests.
• Expertise in performing root cause analysis for discovered vulnerabilities.
• Experience integrating SAST/DAST/IAST/SCA toolchains into development workflows, along with maintaining these tools.
• Skilled in using security testing tools such as Burp Suite or ZAP.
• Experience coordinating and facilitating external web application penetration testing.
• Ability to clearly communicate complex technical concepts to non-technical audiences.

If possible, we'd also love you to have

• Experience with mobile security.
• Familiarity with AWS cloud environments.
• Knowledge of containers and Kubernetes.
• Experience with Terraform.
• Proficiency in Git and GitOps practices.

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. You have the flexibility to choose the day that works best for you and your team. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

#LI-Hybrid

#LI-IL1

See more jobs at Zego

Apply for this job

At Zego, we know that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn't take into account how well you actually drive. 

That’s why, since 2016, we’ve been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are our driving force — they’re at the heart of everything we do.

We’ve sold tens of millions of policies so far, and raised over $200 million in funding. And we’re only just getting started.

Who we're looking for

We are looking for a Senior Data Scientist (Pricing) to be a pivotal contributor to our Pricing, Tooling, and Modelling team. This role involves building sophisticated risk and market models, conducting rigorous analyses, and providing actionable insights to optimise our insurance pricing strategies. As well as building these models, you will play an active role in improving and extending our analytics tooling.

Key Responsibilities

• Develop and refine risk, demand, and market models using statistical techniques and actuarial methods
• Analyse insurance data to identify trends, anomalies, and opportunities for improvements
• Collaborate with the technical and street pricing teams to implement pricing changes effectively 
• Communicate complex data concepts and model outcomes to a diverse set of stakeholders
• Support continuous improvements by integrating new tools and technologies into the pricing process

Required Skills

• Education: Bachelor’s or Master’s degree in Statistics, Mathematics, Actuarial Science, Data Science or related field
• Experience: Proven experience in non-life insurance pricing and modelling and advanced data science, with a strong focus on model development, deployment, and tooling
• Technical Skills:
• Python Proficiency: Strong Python programming skills, with experience in developing and maintaining analytics packages and tools. Familiarity with data science libraries such as pandas and scikit-learn
• SQL: Proficient in SQL, particularly with cloud data warehouses like Snowflake
• Data Tools: Familiarity with cloud-based data platforms (we’re on AWS) and data visualisation tools (Looker, matplotlib, seaborn)
• Software Engineering: Experience with version control systems (e.g., Git), CI/CD pipelines, and software development best practices in a data-intensive environment
• Soft Skills: Excellent communication and project management skills, with a proven ability to work collaboratively across teams and present complex information in a clear, accessible way

Nice To Have

• Experience in UK motor insurance
• Hands-on experience with insurance pricing tools like Akur8, Emblem or similar pricing modelling tools

What’s it like to work at Zego?

Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things. 

We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want.

You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter. 

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. You have the flexibility to choose the day that works best for you and your team. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We’re an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

#LI-IL1

#LI-Hybrid

See more jobs at Zego

Apply for this job

At Zego, we know that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn't take into account how well you actually drive. 

That’s why, since 2016, we’ve been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are our driving force — they’re at the heart of everything we do.

We’ve sold tens of millions of policies so far, and raised over $200 million in funding. And we’re only just getting started.

Who we're looking for

We are looking for a Senior Pricing Actuary (Technical Pricing) who will play a key role in defining and delivering our pricing sophistication strategy aiming to implement best-in-class pricing. You will partner with the Street Pricing and Pricing, Tooling, & Modelling teams in initiating and driving the vision, strategy, and deliverables to meet key objectives in a fast-paced, results-driven environment.

What we are looking for

You will use a combination of outstanding analytical reasoning, business acumen, and technical skills to bring the risk, demand, and market models to an implementable, technical price. You will use your ability to analyse and understand complex data to drive decisions on technical pricing models. You will have strong cross-functional skills and will be comfortable working closely with both actuarial and non-actuarial teams. You should be a self-starter who can manage multiple projects simultaneously and drive them to completion. 

Key Responsibilities

• Work closely with the Pricing, Tooling & Modelling team to review, challenge, and contribute to the development of risk, demand, and market models
• Develop the implementable, technical price based on the underlying models taking a mid- to long-term view of performance, external trends, costs etc.
• Collaborate closely with the Street Pricing team to bring the technical price to market, with required commercial adjustments.
• Define and drive the Pricing Sophistication Strategy and Roadmap for Zego including a continuous monitoring of the performance of all technical prices
• Develop, implement, and monitor KPIs aimed at the forward looking performance of each book, including the expected, prospective rating strength
• Analyse insurance data to identify trends, anomalies, and opportunities for improvements
• Collaborate with product, tech, and pricing teams to implement pricing changes effectively 
• Communicate key results and uncertainties to stakeholders and relevant committees

Required Skills

• Education: Bachelor’s or Master’s degree in Statistics, Mathematics, Economics, Actuarial Science, or related field
• Experience: Proven experience in motor insurance pricing, with a strong focus on technical pricing
• Technical Skills:
• Hands-on experience with modelling and implementing pricing for non-life insurance
• Experience with insurance pricing tools like Akur8, Emblem, or similar
• Experience with tools such as SQL, R, Excel VBA or similar
• Soft Skills: Excellent communication and project management skills, with a proven ability to work collaboratively across teams and present complex information in a clear, accessible way

Nice To Have

• Python: Python programming skills, with experience in developing and maintaining analytics packages and tools. Familiarity with data science libraries such as pandas and scikit-learn
• SQL: Proficient in SQL, particularly with cloud data warehouses like Snowflake
• Data Tools: Familiarity with cloud-based data platforms (we’re on AWS) and data visualisation tools (Looker, matplotlib, seaborn)

What’s it like to work at Zego?

Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things. 

We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want.

You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter. 

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. You have the flexibility to choose the day that works best for you and your team. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We’re an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

#LI-IL1

#LI-Hybrid

See more jobs at Zego

Apply for this job

About Zego

At Zego, we know that traditional motor insurance holds good drivers back. It’s too complicated, too expensive, and it doesn't take into account how well you actually drive. 

That’s why, since 2016, we’ve been on a mission to change all of that. Our mission at Zego is to offer the lowest priced insurance for good drivers.

From van drivers and gig workers to everyday car drivers, our customers are our driving force — they’re at the heart of everything we do.

We’ve sold tens of millions of policies so far, and raised over $200 million in funding. And we’re only just getting started.

Purpose of the role

We are seeking a talented and experienced Mid-Level Front-End Engineer to join our amazing team. The ideal candidate will have a strong background in front-end development, specifically with Next.js, and a passion for building high-quality web applications.

What you will be doing:

• Develop and maintain web applications using Next.js.
• Collaborate with cross-functional teams to define, design, and ship new features.
• Ensure the technical feasibility of UI/UX designs.
• Optimise applications for maximum speed and scalability.
• Write clean, maintainable, and efficient code.
• Participate in code reviews and contribute to team and personal learning.
• Stay up-to-date with the latest industry trends and technologies.

What you need to be successful:

• 3-4 years of professional experience in front-end development.
• Strong proficiency in Next.js.
• Familiarity with server-side rendering (SSR) and static site generation (SSG).
• Proficient in JavaScript (ES6+), HTML, CSS, and related front-end technologies.
• Experience with state management libraries (e.g., Redux, MobX).
• Experience with testing frameworks (e.g., Jest, Cypress).
• Familiarity with RESTful APIs and GraphQL.
• Understanding of responsive design principles and mobile-first development.
• Experience with version control systems, particularly Git.
• Knowledge of modern build tools (e.g., Webpack, Babel).
• Excellent problem-solving skills and attention to detail.
• Strong communication and teamwork abilities.
• Understanding of CI/CD pipelines.

Nice to have

• Experience with other JavaScript frameworks/libraries (e.g., React, Vue.js).
• Familiarity with Agile/Scrum methodologies.
• Knowledge of design tools such as Figma, Sketch, or Adobe XD.
• Familiarity with accessibility standards and best practices.
• Experience with performance optimization techniques and tools (e.g., Lighthouse, WebPageTest).
• Knowledge of SEO best practices for front-end development.
• Experience with analytics tools (e.g., Amplitude, Google Analytics).
• Experience with localization and internationalisation of web applications.

What’s it like to work at Zego?

Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things. 

We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want.

You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter. 

How we work

We believe that teams work better when they have time to collaborate and space to get things done. We call it Zego Hybrid.

Our hybrid way of working is unique. We don't mandate fixed office days. Instead, we foster a flexible approach that empowers every Zegon to perform at their best. We ask you to spend at least one day a week in our central London office. You have the flexibility to choose the day that works best for you and your team. We cover the costs for all company-wide events (3 per year), and also provide a separate hybrid contribution to help pay towards other travel costs. We think it’s a good mix of collaborative face time and flexible home-working, setting us up to achieve the right balance between work and life.

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We’re an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

#LI-Hybrid

#LI-IL1

See more jobs at Zego

Apply for this job

About the role

We are seeking a Client-side Application Architect to manage the architecture of our Mobile App and Front End teams, ensuring they deliver scalable, high-quality solutions for both customer-facing and internal applications. The ideal candidate will have extensive UX knowledge gathered from various industries, experience managing teams and the ability to balance strategic leadership with a hands-on technical role. You should excel in mentoring, setting long-term goals, and guiding your direct reports toward achieving these objectives. Additionally, your proficiency should extend to hands-on technical activities like pair programming and architectural decision-making, along with effectively resolving complex issues.

What you'll be working on

• Lead customer experience Front End and Mobile Engineers on projects for users and be directly responsible for ensuring high performance on both mobile and web.
• Mentor and support engineers in growth and development
• Work closely with UI/UX designers and Product Management to refine applications and create optimal user experiences.
• Develop and optimise front-end functionalities using React and Next.js.
• Support Product Management’s conversion rate optimisation goals.
• Maintain and enhance existing software solutions with up-to-date technology.
• Ensure high quality through enhanced monitoring and alerting

• Lead by example, manage team leads and mentor junior developers contributing to the team's knowledge sharing.

• Ensure code integrity standards and oversee the software development lifecycle.
• Manage on-call rotations across the customer experience engineering team.

What you'll need to be successful

• You will have strong background in full stack development, with a strong emphasis on front-end technologies.
• You will have significant experience of multi-team people management, and experience managing teams of 10+ in size.
• You will have demonstrable experience designing, analysing, and troubleshooting customer facing conversion issues
• You will have deep expertise in HTML, CSS, JavaScript, Typescript and strong knowledge of the Next.js framework.
• You will have a comprehensive understanding of browser internals.
• You will have a strong understanding of the multi-platform mobile development lifecycle, including design, architecture, deployment, and maintenance across platforms using Kotlin, Swift, and React Native.
• You will have experience with API integrations including RESTful, GraphQL and gRPC.
• You will have demonstrable experience of user tracking technologies and constraints, including cookies, third party cookie restrictions, and their use in conversion rate optimisation and revenue attribution.
• You will have a Knowledge of tracking technologies like Google Analytics, Amplitude and Segment.
• You will have an ability to work in a fast-paced, evolving environment, juggling tactical and strategic deliverables effectively.
• You will have experience with cloud services (AWS, Google Cloud, Azure) and good familiarity with CI/CD pipelines and version control systems (git).
• You will have a knowledge of accessibility and security compliance.
• You will have experience in programmatic buying or a background working in or with digital agencies.

What’s it like to work at Zego?

Joining Zego is a career-defining move. People go further here, reaching their full potential to achieve extraordinary things. 

We’re spread throughout the UK and Europe, and united by our drive to get things done. We’re proud of our company and our culture – a friendly and inclusive space where we can lift each other up and celebrate our wins every day.

Together, we’re setting the bar higher, delivering exceptional work that makes a difference. Our people are the most important part of our story, and everyone here plays a role. There’s loads of room to learn and grow, and you’ll get the freedom to steer your career wherever you want.

You’ll work alongside a talented group who embrace each other's differences and aren’t afraid of a challenge. We recognise our achievements, learn from our mistakes, and help each other to be the best we can be. Together, we’re making insurance matter. 

Benefits

We reward our people well. Join us and you’ll get a market-competitive salary, private medical insurance, company share options, generous holiday allowance, and a whole lot of wellbeing benefits. And that’s just for starters.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, marital status, or disability status.

#LI-Hybrid

#LI-AH1

See more jobs at Zego

Apply for this job