Zipdev is looking for a Setup and Support Specialist to collaborate with our client, who has a platform that helps unlock the full sales potential of automotive dealers across the US and Canada using a proprietary multi-channel advertising and analytics sowftare platform combined with a team of high-touch digital strategy experts. By utilizing our extensive data library, DMS connectivity, and our digital advertising and attribution solutions, our SaaS platform enables automotive dealerships to capture more customers, optimize digital advertising spend ROI and maximize profitability while also providing mission-critical insights into the dealershipʼs automotive operations.

We are focused on investing in world-class talent and technology in order to help our partners dominate their markets in new and innovative ways. Come join us as we take on the automotive industry by storm.

We are seeking a dedicated Setup & Support Specialist with at least 2 years of experience to join our team. In this role, you will be responsible for the initial setup of accounts across various platforms, including Google Ads, Facebook, WPTM, and contracting. You will create detailed step-by-step builds for all channels and act as the Mission Control for task assignments.

What Youʼll Do:

• Setup:Conduct initial account setups for Google Ads, Facebook, WPTM, and contracting. Create comprehensive guides and workflows for efficient onboarding.
• Support:Provide clear and effective communication to assist associates. Troubleshoot issues and offer solutions promptly.
• Technical Proficiency:Utilize tools such as Salesforce for case management and support. Familiarity with GTM, GD4, and vehicle app setups in Merchant Center is essential.
• Proactive Problem-Solving: Think outside the box to provide explanations and solutions to challenges that arise during setup and support processes.

• Minimum of 2 years of experience in a setup or support role, preferably within the automotive industry.
• Strong communication skills and a customer-oriented approach.
• Background in basic setups for Google, Facebook, and other digital tools.
• Experience with Salesforce and task management systems like Mission Control.
• Excellent communication and documentation skills as we continue to refactor and scale our code base!
• Currently living in Latin America.
• Excellent English level.

• Work remotely Monday - Friday, 40 hours a week (no weekends)
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
• Parental Leave
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Longevity Bonus
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms
• Did we mention it's REMOTE?!!

One of our core values at Zipdev is "Be authentic." that's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant.

Wondering how our remote environment or our payment method work? We've put together some helpful answers in our FAQs at the bottom our our career site. Take a look and let us know if you have any other questions!

See more jobs at Zipdev

Apply for this job

Zipdev is seeking a versatile Video Designer to work with one of our clients for a 3-month project and bridge the gap between their Video and Display teams. In this role, the Video Designer will play a pivotal role in supporting both teams, utilizing a well-rounded skill set that encompasses the skills of video editing, graphic design, and possibly some layout design. This role will actively contribute to the creation of engaging content, spanning across Video, and Social ads. Flexibility is key in this position, as the Video Designer will have to seamlessly navigate between multiple projects and clients. The Video Designer will also partner with internal account managers and our Performance team to create digital design assets to be seen by end-users across social media, Youtube, and Amazon advertisements.

What You’ll Do:

• Create, revise, and assemble a wide variety of digital assets for social, mobile, and video ads using the Adobe Creative Suite including After Effects, Premiere, Photoshop, etc.
• Learn and understand the specific requirements of automotive OEM advertising and ensure that all work meets departmental standards while also conforming to OEM compliance guidelines.
• Utilize dynamic video tools and work with importing data to various video templates to render out large batches of videos.
• Organizing and keeping track of various large batches of videos in the creation, rendering, or approval process.
• Utilize dynamic design tools and work with importing data to various design templates to create large batches of designs in various sizes.
• Help build new design templates to quickly replicate creative assets across multiple client groups and use existing templates to update or create new monthly video, or social ads.
• Help create or set up existing video or design templates into dynamic processes that produce creatives at scale.
• Take direction and requests from clients and internal teams to create new automotive video, or social ads.
• Proactively communicate with internal teams to ensure that video, or social project updates, general questions, or follow-ups are happening as needed.

• Excellent eye for detail combined with a creative mind for developing catchy, intuitive video, display, or social materials.
• Extensive experience in digital and video asset creation using Adobe Creative Suite (After Effects, Adobe Premiere, Adobe Photoshop, etc.) either directly for a brand or with an agency.
• Strong knowledge of ad layout principles and aesthetic design concepts as well as current online media trends and technology.
• Keyframe animation knowledge including ease in/ease out and elements in motion is a major plus.
• Utilizing and creating After Effects scripts to create more versatile and efficient templates is a major plus.
• Experience in audio editing such as knowing how to trim, edit, adjust levels, and fade in and out is a major plus.
• The ability to write basic ad copy or scripts for videos is a plus.

The Skills and Experience You Need:

• We want people who are driven, proactive and innovative to help us delight customers
• You must have meticulous attention to detail with the ability to work on multiple projects at once
• Ability to work in a fast-paced, deadline-oriented environment
• Ability to work fairly independently and reliably prioritize and complete tasks in the most efficient order.
• Be organized and have systems to keep yourself on track
• Ability to manage multiple simultaneous projects while diligently prioritizing in the best interest of our clients and OEMs.

Our Recruitment Process

• Video Interview
• 20-minute take-home skills test
• 30-minute Call with the Recruiter (project, benefits, etc.)
• Interviews directly with the client (depending on the project the # of interviews may vary, this may include an assessment)
• Final Offer

See more jobs at Zipdev

Apply for this job

Zipdev is looking to hire a Senior Software Engineer with experience in Python and JavaScript (with Vercel and Node.js frameworks) and a demonstrated interest in AI technologies. In this role, you will work independently and in a team on various projects, handling everything from project architecture to deployment. The ideal candidate has proven experience in designing and building software from scratch and thrives on delivering high-quality, innovative solutions with minimal oversight.

Responsibilities:

• Lead full-cycle software development (SDLC), including design, implementation, and deployment.
• Gather requirements from stakeholders to design and develop custom software solutions.
• Automate internal processes and build custom dashboards
• Write clean, scalable, and testable code, ensuring high performance
• Conduct software testing, debugging, and troubleshooting for existing systems
• Document technical requirements and maintain project documentation
• Deploy software and incorporate user feedback for continuous improvement
• Stay up-to-date with emerging technologies and incorporate best practices
• Use generative AI and similar technologies to 10x your productivity

We're looking for someone who embodies the concept of an "A-player" – a candidate who has at least a 90% chance of achieving outcomes that only the top 10% of possible candidates could achieve. This means:

• Fluent English speaking and writing skills
• Proven experience (5+ years) building production-level software
• Extensive experience in Python, JavaScript (Vercel, Node.js frameworks)
• Strong interest and experience in AI technologies 
• Proven ability to architect and build software solutions from scratch
• Experience automating processes and creating interactive applications
• Excellent knowledge of relational databases and test-driven development
• Proficiency in software engineering tools and documenting requirements/specifications
• Ability to independently manage deadlines, projects, and deliverables without needing close supervision
• Strong communication skills and initiative in providing regular updates and progress reports
• Bachelor's degree in Computer Science, Engineering, or a relevant field
• Currently residing in Latin America.

• Work remotely Monday - Friday, 40 hours a week (no weekends)
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
• Parental Leave
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Longevity Bonus
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms
• Did we mention it's REMOTE?!!

One of our core values at Zipdev is "Be authentic." that's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant.

Wondering how our remote environment or our payment method work? We've put together some helpful answers in our FAQs at the bottom our our career site. Take a look and let us know if you have any other questions!

See more jobs at Zipdev

Apply for this job

Zipdev is looking for a highly motivated and ambitious Senior Sales Representative based in Mexico to drive client acquisition efforts in the remote staffing industry. The right candidate will possess extensive knowledge of recruitment, strong industry contacts, a proven track record of exceeding sales targets, and the ability to work independently. This individual must be self-driven, results-oriented, and ready to leverage their existing network to contribute to Zipdev’s growth in providing remote staffing solutions across various industries.

Key Responsibilities:

• Lead sales initiatives to secure new clients in the US remote staffing market, particularly focusing on mid-sized to enterprise-level companies across various industries.
• Utilize your industry knowledge and existing relationships to generate high-quality leads and build a robust client portfolio.
• Work closely with cross-functional teams to ensure alignment with company goals and client expectations.
• Consistently meet or exceed ambitious sales targets, driving significant revenue growth for Zipdev through remote staffing solutions.
• Provide regular updates to management on sales performance, new client acquisition, and market insights.
• Travel as needed to meet clients, attend industry events, and expand your network.
• Utilize tools such as HubSpot, Apollo.io, Zoom, LinkedIn Sales Navigator, and Google Suite to streamline sales processes and enhance productivity.

• 5-7 years of sales experience in recruitment or a related industry, with a strong focus on client acquisition.
• Proven history of scaling sales in both small and large companies, with demonstrable revenue growth.
• Self-motivated and able to work independently with little supervision, hitting the ground running.
• Strong communication and negotiation skills, with the ability to present confidently to clients and build long-term relationships.
• Willingness to travel both within Mexico and to the US as required.
• Goal-driven, with a track record of meeting and exceeding sales targets.
• Valid tourist Visa to travel to the US.

• Work remotely Monday - Friday, 40 hours a week (no weekends)
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
• Parental Leave
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Longevity Bonus
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms
• Did we mention it's REMOTE?!!

One of our core values at Zipdev is "Be authentic." that's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant!

See more jobs at Zipdev

Apply for this job

Zipdev is looking for a talented Executive Assistant to join our remote team and collaborate with a US-based client. If you love helping people, putting moving puzzle pieces together is your jam, and your problem-solving skills are on point. Sound like you? We’re searching for an Executive Assistant with a knack for building relationships, excellent organizational skills, and the ability to keep things running smoothly in a fast-paced environment.

The successful candidate will provide administrative, sales, and operations support to the CEO, working under his direction.

Role & Responsibilities:

• Directly support the CEO with administrative tasks and special projects, using a proactive mentality and exceptional attention to detail.
• Management of the calendar and scheduling on a daily basis.
• Management of operations (keeping Zoom, Slack and other team accounts up to date, uploading vendor and team contracts to Docusign, ensuring SOPs are updated, etc.).
• Research of various database systems as part of prospecting for new client projects.
• Assist with social media marketing (using AI tools to edit videos, create reels, etc.).
• Proficiency using Slack, Calendly, Dropbox, Canva, Google Suite, Zoom, Asana, AI Tools, YouTube, etc.

• 2+ years of progressive administrative support experience with at least one year supporting executive level.
• Proficiency in Microsoft Office software: Word, Excel, PowerPoint, Outlook 365.
• Strong written and verbal communication skills.
• Effective organizational and problem-solving skills.
• Experience composing professional emails, etc.
• Team player, willing to jump in where needed, wear multiple hats throughout the day if need be to support the CEO and his team.
• Well-organized and detail-oriented
• Quick learner, able to pick up new software systems and processes quickly
• Creative and willing to share ideas
• Strong customer service skills
• Takes initiative and can prioritize tasks
• Thrives in a fast-paced, busy work environment
• Able to observe strict confidentiality
• Desire to learn from exceptional leadership in a support role

• Our Recruitment Process
• Video Interview
• 20-minute take-home skills test
• 30-minute Call with the Recruiter (project, benefits, etc.)
• Interviews directly with the client (depending on the project the # of interviews may vary, this may include an assessment)
• Final Offer

See more jobs at Zipdev

Apply for this job

Zipdev is looking for a Backend Engineer - C# to collaborate with our client, who has a platform that helps unlock the full sales potential of automotive dealers across the US and Canada using a proprietary multi-channel advertising and analytics soware platform combined with a team of high-touch digital strategy experts. By utilizing our extensive data library, DMS connectivity, and our digital advertising and attribution solutions, our SaaS platform enables automotive dealerships to capture more customers, optimize digital advertising spend ROI and maximize profitability while also providing mission-critical insights into the dealershipʼs automotive operations.

We are focused on investing in world-class talent and technology in order to help our partners dominate their markets in new and innovative ways. Come join us as we take on the automotive industry by storm.

As a Backend Engineer, you will be responsible for building efficient .NET Core backends in C# and connecting multiple APIʼs from our microservices library. You will partner with other engineering and product teams to deliver both internal and external applications aimed at automating digital advertising and enabling our customers and employees to powerfully and efficiently manage their entire digital portfolio. If youʼre looking to roll up your sleeves and make an immediate impact this role might be for you.

This is a potential opportunity to start in October 2024.

What Youʼll Do:

• Develop and maintain efficient, high-quality .NET Core backends written in C# running on Kubernetes with lots of DevOps automation in place.
• Spend your time writing great code, not managing build pipelines and DNS records.
• Connect up to dozens of internal APIs from our growing library of microservices to remix them in new and interesting ways.
• Work with a team of highly talented and experienced engineering peers to learn from and grow with.
• Participate in daily virtual Agile stand-ups with your team and regularly interact with Product Management, Setup & Support, and other internal teams.
• Participate in guild meetings where your voice helps set the technical direction of our infrastructure.

• 2 to 4 years of experience with C# and unit testing.
• Radical ownership and a passion for software reliability.
• Experience building and maintaining REST APIs and batch processes.
• Experience with a variety of data storage technologies, such as relational databases, document databases and other NoSQL databases and the wisdom to know which one is appropriate for the job.
• Experience working with event-driven and queue-based architectures.
• Excellent communication and documentation skills as we continue to refactor and scale our code base!
• Currently living in Latin America.
• Excellent English level.

• Work remotely Monday - Friday, 40 hours a week (no weekends)
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
• Parental Leave
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Longevity Bonus
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms
• Did we mention it's REMOTE?!!

One of our core values at Zipdev is "Be authentic." that's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant.

Wondering how our remote environment or our payment method work? We've put together some helpful answers in our FAQs at the bottom our our career site. Take a look and let us know if you have any other questions!

See more jobs at Zipdev

Apply for this job

Zipdev is looking for a Technical Support Engineer. Someone who provides high-quality product outcomes via skilled customer management, and product and technical investigation activities. They lead the configuration, rollout, and monitoring of SaaS products for high-value customers, acting as the technical product expert, interacting directly with the customers, and across multiple teams. They also participate in the development of the product delivery and rollout process and participate in the creation and adoption of organizational standards.

Daily Responsibilities

• Provide frontline technical specialist support:
• Monitor and improve the delivery of our SaaS product.
• Debug identified issues, providing clear analysis to both the customer and internal teams.
• Identify trends in support work and opportunities for root problem resolution
• Proactively identify and manage scope, delivery, and configuration of product changes.
• Implement well-structured code, and assist the customer in integration with HappyCo’s services
• Fully participates in and provides feedback on the company's product development and rollout methodology, driving improvements.

Customer Management

• Proactively manage customer expectations.
• Meet and exceed SLA’s
• Provide clear and professional communications with customers.
• Clearly communicate technical or domain-specific concepts to non-technical customers.
• Identify, review, and define requirements, existing configurations and technical risks.

Support

• Use excellent troubleshooting skills to determine root causes of raised issues.
• Facilitate the resolution of issues raised by customers.
• Investigate and identify technical causes to issues raised by customers, facilitating product (feature) change where necessary.
• Provide responsive, high-quality technical support to customers.

Technical Delivery

• Proactive and strong written/verbal communication with peers, engineers, stakeholders, L1/L2 Support.
• Assess risk when determining approaches to ticket resolution.
• Monitor, maintain, and improve customer environments as required.
• Manage releases and deployments.
• Deliver well structured and functional example code.
• Undertake other technical work as requested.

Process

• Understand and deliver against the organizational product and software development methodology.
• Review, propose, and implement improvements to processes.
• Implement and improve the process toolset.

Our Recruitment Process

• 15-minute Initial Call
• 20-minute take-home skills test
• 30-minute Call with Recruiter (project, benefits etc.)
• Interviews directly with the client (1hr technical interview/ 45m meeting with product lead /30m meeting with the broader team)
• Final Offer!

• Relevant tertiary qualifications (e.g. Bachelor/Grad Dip. Science/Computer Science/Software Engineering, IT Certification, or similar) or equivalent practical experience.

• Critical skills
• An object-oriented backend language (Ruby on Rails or Golang preferred)
• PostgreSQL
• High-value skills
• GCP
• Linux
• Containerization
• APIs and integrations
• Ruby on Rails or Golang
• Web apps, especially React.JS
• Clear spoken and written communication skills, and the ability to interact professionally with a diverse group of customers and staff.
• Values good quality product/technical outcomes that meet customer needs.
• Proactively identifies and resolves issues
• Able to work independently and with a team.
• A constructively critical thinker.
• Excellent English communication skills
• Currently living in Latin America

Nice-to-have

• Kubernetes
• Networking (including VPNs)
• Monitoring and observability frameworks
• Bash scripting

• Work remotely Monday - Friday, 40 hours a week (no weekends)
• Vacation: 10 business days a year
• Holidays: 5 National Holidays a year
• Company Holidays: 5 Company Holidays a year (Christmas Eve, Christmas Day, New Year's Eve, New Year's Day, Zipdev Day)
• Parental Leave
• Health Care Reimbursement
• Active Lifestyle Reimbursement
• Quarterly Home Office Reimbursement
• Payroll Deduction Purchase Plans
• Longevity Bonus
• Continuous Learning Bonus
• Access to Training and Professional Development Platforms
• Did we mention it's REMOTE?!!

One of our core values at Zipdev is "Be authentic." that's why we encourage you to answer the application form in your own words; we are interested in getting to know you, not a digital assistant.

Wondering how our remote environment or our payment method work? We've put together some helpful answers in our FAQs at the bottom our our career site. Take a look and let us know if you have any other questions!

See more jobs at Zipdev

Apply for this job