About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Security Governance, Risk & Compliance

The Role: Senior Associate, Security GRC

Gemini has an exciting opportunity for a Security GRC Senior Associate. The company seeks to identify a highly proactive and technical individual with proven talent in security process development, policy enforcement, and evidence collection automation.  The successful candidate will work alongside the rest of the GRC team to ensure policies, procedures, and guidelines align with regulatory requirements and security frameworks.  This individual will work with other internal teams to align security goals and objectives with business stakeholders.

Responsibilities:

• Lead Gemini’s effort of rigorous access and entitlement reviews to close identified security gaps.
• Conduct consistent partnership and vendor reviews to ensure compliance with security standards.
• Review authorized application reviews to ensure compliance with regulatory and reporting requirements.
• Support Gemini’s response to Regulators, Auditors, Client inquiries, and Due Diligence Questionnaires.
• Support Gemini’s efforts to maintain SOC 2 Type 2, ISO27001, PCI DSS, and other security certifications. 
• Support Gemini security compliance to NYSDFS Reg. 500, CBI, UK FCA and other regulators. 
• Support Gemini in automating the evidence collection process for audits.
• Support Gemini compliance with NYSDFS Regulation 500. 
• Automate the enforcement of security requirements to policies, procedures, and guidelines.  
• Develop tooling to track the organization Cybersecurity Risk and Compliance status.
• Develop and implement strategies to audit internal security/cybersecurity controls. 
• Contribute ideas and suggestions to the team and leadership for additional policies, procedures, and guidelines.
• Understand, automate, and regulate internal Identity, Access, and Entitlements Management.

Minimum Qualifications:

• BA/BS degree or equivalent practical experience.
• 5-10 years of experience in the field.
• Experience in the cyber security field developing and/or updating cyber security related documentation, policies, procedures and standards.
• Strong analytical and creative problem solving skills.
• Strong interpersonal skills to interact with customers, senior level personnel, auditors, and team members.
• Strong organization skills to prioritize work and balance complex projects.
• Ability to work independently and as part of a broader team.

Preferred Qualifications:

• Former/Current ISO lead auditor certification.
• Formerly/Currently a PCI Qualified Security Assessor (QSA).
• Experience automating evidence and artifact collection for regulatory bodies.

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $95,000 - $119,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AH1

​​About the Role:

Hims & Hers is seeking a highly motivated, talented, and experienced Lead Software Engineer to join our Subscription Management team. In this role, you will collaborate closely with cross-functional teams, including engineering, product, design, medical, marketing, and analytics, to build innovative features that drive significant growth across all treatment categories on hims.com and forhers.com, as well as our iOS and Android mobile apps. By enhancing the user experience and optimizing acquisition funnels, you will play a pivotal role in expanding and retaining our customer base and increasing revenue.

You Will:

• Lead and execute the design, development, and deployment of high-impact features for our web storefront and mobile apps
• Build scalable and performant solutions primarily within the front-end that drive business growth
• Mentor and develop team members by setting best practices for architecture, coding, delivery, and operations
• Foster collaboration across engineering pods and teams to create reusable, scalable solutions, contributing to architecture blueprints that benefit the entire organization
• Partner with key stakeholders in product, design, infrastructure, marketing, and project management to make data-driven decisions and optimize performance
• Contribute to the technical and strategic vision of the Customer Experience Engineering pods, identifying and implementing new technologies to enhance security, scalability, reliability, and performance
• Collaborate with backend and quality engineers to deliver high-quality code that powers hims.com and forhers.com
• Contribute to a culture of continuous improvement by actively participating in sprint ceremonies and process refinement

You Have:

• 10+ years experience in software engineering, preferably in a growth-focused engineering environment.
• A strong understanding of modern web technologies (React, GraphQL, Javascript, Typescript, HTML5, CSS3)
• Strong familiarity with modern mobile technologies, including React Native
• Proven experience building complex consumer web applications with a strong understanding of state management
• Strong understanding of CSS, design principles, and component library creation. 
• Exceptional problem-solving skills and attention to detail. 
• Excellent communication skills and the ability to translate technical concepts to technical and non-technical stakeholders alike.
• Strong understanding of responsive design and cross-browser compatibility. 
• Ability to move quickly and set clear deadlines. 
• Strong prioritization skills with the ability to manage competing projects and align the delivery expectations with stakeholders.
• Familiarity with cloud hosting providers such as AWS

Nice To Have:

• Enjoy tech talks, katas, lunch and learns, and geeking over programming languages, architecture, category theory, or whatever engineering topic you are passionate about.
• Enjoy talking to product, design, and business stakeholders to better understand the problem space.
• Team leadership experience with training peer engineers
• Expertise in Domain Driven Microservice Architectures and Micro Front-Ends

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles
• Unlimited PTO, company holidays, and quarterly mental health days
• Comprehensive health benefits including medical, dental & vision, and parental leave
• Employee Stock Purchase Program (ESPP)
• Employee discounts on hims & hers & Apostrophe online products
• 401k benefits with employer matching contribution
• Offsite team retreats

#LI-Remote

ABOUT THE ROLE

Galileo is looking for a Director of Implementation. We are looking for someone who can develop a deep product expertise to launch strategic partnerships across health plan and health system contracts. This role will also lead the development of scalable playbooks, tools, and systems to support the growth of the implementation function. 

Here’s what you’ll do:

• Lead cross-functional teams (including sales, operations, product, engineering, clinical, marketing, finance, and data) to implement and launch health plan and health system partnerships and build longstanding, strong client relationships.
• Serve as the front-line to guide and collaborate with clients on technical implementations, onboarding, and ongoing success for virtual and home-and community delivery services. 
• Own internal reporting on the status of implementations and all key milestones.
• Ensure all client goals and expectations are defined, recorded and communicated throughout Galileo.
• Drive scalable processes to systematically deliver best-in-market implementations.

ABOUT YOU

We would love to hear from you if you have the following or equivalent experience:

• 5-10 years of experience and a proven track record of leading technical implementations and working collaboratively with health plans and/or health systems on complex cross-functional project management with a strong attention to detail, communication, timelines, and dependencies. 
• Exceptional written and oral communication and stakeholder management skills, both internally and externally.
• Deep content knowledge in healthcare plan operations, including key regulatory issues, sales and marketing, ecosystem interplay, and data exchange.
• A leader and doer who isn’t afraid to roll up their sleeves to support our partners
• Player mentality with the ability to work collaboratively across various functions and with colleagues at all levels

Compensation Range$140-$200K based upon prior experience, performance, and market dynamics

Benefits

• Medical / Dental / Vision insurance
• Flexible Spending Account
• Health Savings Account + match
• Company paid STD/LTD, AD&D, and Life insurance
• Paid Family Leave
• 401K + match
• Paid Time Off

 #LI-WA1

#LI-remote

• Join an industry with massive socio, economic, and political importance in the 21st century
• Work alongside some of the best and the brightest minds in the security industry
• Leave an indelible mark on a company where individual performance has real impact
• Be recognized, internally and publicly, for your contributions in a high profile position
• Align your career trajectory with a hyper growth company that is on the move
• Be part of the leadership team designing and building out our first product
• Help drive novel research, that if successful, will be game changing to the security industry

• Partnering with product and engineering to bring quality software to our customers
• Aligning the strategy, planning, and execution of the technology roadmap with the company's business objectives
• Translating the company's long term bets and research and development initiatives into business outcomes

Starting with:

• A seasoned Executive team that has created a profitable company with a $35M run rate
• A seasoned VP Engineering with an experienced software development team
• 7 figures of Annual Recurring Revenue with 100% customer retention

• Successfully designed a platform that can match the scaling and cost optimization requirements of a freemium offering
• Architected a scan and correlation engine that meets our core value proposition commitments to our customers
• Assisted the engineering team operationalize our AI research and development into our vulnerability discovery pipelines
• Created a flexible, extensible, and portable architecture that allows customer-based reporting customization and an ecosystem of partner-based integrations
• Contributed to the attraction of A players to the research, development, and engineering teams

• 10 years of experience as a technology executive
• 10 years of people management experience leading a high performing team of architects, developers, and researchers
• Prior experience in a high growth, venture funded tech startup
• Prior software engineering, architecture, and research & development experience
• Deep experience architecting complex platforms using modern tech stacks, design patterns, and development practices
• Highest pinnacle of technical excellence with an ability to inspire confidence within your team and other departments and stakeholders
• Knack for cross-cutting technical excellence with pragmatic business acumen that allows you to serve as a trusted advisor to the CEO
• Track record of recruiting, mentoring, and scaling engineering talent and building a strong engineering culture in an agile environment
• Experience in a high-accountability, cross-functional environment who can work collaboratively and effectively with services, product, & engineering
• BS in computer science, engineering, physics, or mathematics

• Experience with rapid innovation processes and agile/scrum development practices
• Experience with single page applications, micro-service architectures, and event driven architectures
• Experience with artificial intelligence and an ability to lead the machine learning and data science team
• Prior background in the cybersecurity domain a major plus
• MS in computer science or computer engineering

• Exceptional team management skills with excellent verbal and written communication
• Ability to helicopter up and down between long-term technical strategy and day-to-day short-term needs
• Ability to simplify the complicated and direct team members to the highest-leveraged activities
• Ability to maintain high levels of output and work ethic
• Personable individual who enjoys working in a team-oriented environment
• Comfort dealing with ambiguity in an environment where we build the plane as we fly it
• Ability to self-direct work, orient to action, and truly own the position in a hyper-growth environment
• Ability to design product scale in 10X increments, but with a long term view from experience to prevent painting into corners

• Highly competitive salary
• Employee stock option plan
• 90% employee coverage and 60% dependent coverage on health insurance premiums
• 100% employee coverage and 60% dependent coverage on dental and vision insurance premiums
• 4% company 401K matching vested immediately 

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.We are committed to an inclusive and diverse Praetorian.  We are an equal opportunity employer.  We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, disability, veteran status, genetic information, marital status, or any other legally protected status.

We are looking for a Staff Business Product Manager, People Systems to co-lead the development of our strategic people technology roadmap and work cross-functionally to develop, design and implement our people technology strategy. This is a highly cross-functional role reporting to the Head of Global People Operations. This role will help drive and deliver technological solutions for the People Technology team. This new role will focus on efficiency, cost-effectiveness, and compliance for all People services working with IT, Compliance, People Operations and the People leadership team to drive a technology roadmap that is scalable and effective.

Responsibilities:

• Develop and be responsible for the People Tech Roadmap in partnership with PTech (IT), People Leadership and key cross-functional partners aligned to the People Team Priorities

• Partner across Cruise team members to ensure business designs are collected and delivered through technology solutions; identify end to end People capabilities that are mapped and reflected in technology solutions that will grow with Cruise as we scale, such as including the HRIS, ATS, LMS and other vital tools

• Reinvent the current People team service delivery model, and with that vision, drive improvements to create efficiency and compliance across all People-aligned technology and systems. Strike the balance between assessing and making recommendations on priority and sequencing of tech focused work in support of fulfilling our broader People Team Priorities & roadmap

• Act as single point of contact in the People team to collate all technology needs by building strong relationships with People team leaders, People tech partners and other collaborators and be a hands-on partner for all PTech activities working closely with the People PMO, where required

• Collaborate with partners across the organization to balance priorities and ensure alignment and accountability for delivery and execution

• Constantly evaluate operational shortcomings that can be improved with technology

• Use data & analysis to measure and evaluate critical metrics for different teams across different tools; proactively propose and champion process, tooling, or documentation / training improvements

• Work with a large workforce and third-party vendors on both day-to-day operations and high-level planning and improvements

What you must have:

• Bachelor’s degree; M.B.A. or other degree preferred

• 8-10 years of experience in management consulting, enterprise technology or project management; experience with a rapidly scaling business is advantageous

• Excellent senior leader and executive partner relationship management and build consensus and strategic alignment with other functions

• Demonstrated ability in setting and implementing a multi-year strategy for a People team / People Operations function at a global level

• Strong competence in identifying and handling risks

• Ability to navigate ambiguity in a dynamic business landscape and be forward-thinking in a fast-moving environment, able to inspire change at scale

• Superb communication skills, high degree of comfort in developing clear, succinct communications for different audience

• Strong consultative skills, able to influence stakeholders, make recommendations and decisions and clearly communicate them to an organization

• Proven track record in preparing project documentation (charters, project/organizational change plans), executive level presentations and plans from scratch

• You have a low ego, and are solution-oriented; willing to shift from high-level critical thinking, to digging in to support implementation

• Desire for continuous improvement and curiosity for new technologies

• Experience working in People technology, considered a Workday SME

• Understanding of operational needs across HR functions

The salary range for this position is $139,900 - $205,800. Compensation will vary depending on location, job-related knowledge, skills, and experience. You may alsobe offered a bonus, restricted stock units, and benefits. These ranges are subject to change.

About the Role:

We are seeking a forward-thinking and results-driven Customer Operations Manager to build and lead the Customer Operations function. You will develop and execute a roadmap that defines operational strategies for Customer Success, own the Customer Success Platform, and build customer health scoring. Your mission will be to create a seamless customer journey, enhance product adoption, and drive customer satisfaction and retention. This role offers a unique opportunity to build foundational processes and develop critical metrics to ensure operational excellence in delivering world-class customer experiences.

Key Responsibilities:

• Build the Customer Operations Roadmap:
• Design and implement a comprehensive Customer Operations roadmap, outlining priorities, processes, and success metrics
• Collaborate with Customer Success and operational leadership to align the roadmap with business objectives and customer needs
• Set short-term and long-term goals for operational efficiency, customer engagement, and overall satisfaction
• Own the Customer Success Platform Roll-Out:
• Lead the configuration and rollout of the Customer Success Platform, ensuring it integrates seamlessly with existing tools and workflows
• Ensure the platform supports broader Customer Success and operational goals, such as retention, growth, scalability and improved reporting
• Work closely with cross-functional teams to ensure successful adoption and training on the platform across the organization
• Develop and Implement Customer Health Scoring:
• Create a customer health scoring system that captures key indicators of customer engagement, satisfaction, and risk
• Work closely with Customer Success and Product teams to continuously refine health scores and drive proactive strategies for retention and growth
• Use health scores to guide internal decision-making and prioritize customer outreach efforts via playbooks
• Continuous Improvement and Cross-functional Collaboration:
• Build strong relationships with Customer Success, Account Management and Product teams to align Customer Operations efforts with broader company goals
• Identify operational bottlenecks and continuously improve processes to enhance the customer journey and overall satisfaction

Qualifications:

• 7-10 years of experience in SaaS or a comparable environment
• Proven experience in building Customer Operations or Customer Success teams
• Experience with Customer Success platforms (e.g., Gainsight, ChurnZero, Planhat)
• Experience developing customer health scoring system
• Familiarity with reporting and data visualization tools (e.g., Tableau, Looker)
• Excellent cross-functional collaboration skills
• Strong analytical skills, with a focus on data-driven decision-making
• Entrepreneurial mindset, with a high level of energy, dedication, and an unrelenting drive to succeed and win
• Excellent communication and interpersonal skills
• Bachelor’s degree in business, operations, or a related field. Master’s degree is a plus

Excited? Join us and transform the future of commerce experiences.

The base salary range for this position is $100,000-$150,000. The pay range actually offered will take into account a variety of potential factors considered in compensation, including but not limited to skills, qualifications, geographic location, accomplishments, experience, credentials, internal equity and business needs, and may vary from the range listed above.

Regional benefits:

• Health care including medical, dental, and vision insurance
• 401k plan with employer contribution