About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Compliance

Compliance at Gemini is a team dedicated to managing the next generation of financial crime in a complex and evolving regulatory environment.  We are a diverse group of technology, legal, and operational professionals who develop new approaches to solving classic problems using cutting edge tools and processes.

The Role: Analyst, Compliance (Account Review)

Gemini is looking for a smart, friendly individual that is organized, detail-oriented and eager to contribute to a world-class compliance team. The ideal candidate will be a self-starter and quick study who is comfortable working within the fast-paced environment of a growing FinTech firm. This is a unique opportunity to make a real, immediate impact in an exciting new technology at an industry leading firm well-positioned for success.

Responsibilities:

• Perform periodic and trigger-based account reviews inclusive of transactional analysis and reviews of customer’s blockchain activity to identify potential red-flags and escalate as appropriate.
• Address issues and escalations from external compliance personnel.
• Ensure clear and concise customer communication during the RFI process.
• Identify procedural inefficiencies and help develop and drive process improvements.
• Perform ad-hoc special projects as required.

Minimum Qualifications:

• BA/BS degree or international equivalent.
• 1-2 years of experience in the financial services industry with a focus on transactional analysis, forensic accounting or other investigative functions.
• Excellent written and verbal communication skills with a strong attention to detail. 
• Track record of success and results, ideally in a high-growth or entrepreneurial environment.
• Flexible mindset and a willingness to roll up your sleeves and assist in various compliance functions as needed.
• Previous experience performing KYC and periodic account reviews, including assessment of customer risk and transaction analysis. 
• Strong understanding of transaction pattern red flags.

Preferred Qualifications:

• Advanced degree/certifications, e.g., JD, MBA, CAMS, CFE.
• Working knowledge of digital asset trading and blockchain technology, including previous experience working with blockchain analytics tools.
• Familiarity with Google Suite Applications.
• Comfort with an ever-changing regulatory landscape and fast-paced business environment.

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $66,000 - $83,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-MW1

About SecurityScorecard:

About The Role:

This is a pre-sales role. Our Business Development Team is the first point of contact for many of our future customers. As a BDA you would be focused on setting up introductions with our ideal customers. This position reports to the Director of Business Development and will work closely with our Inside Sales Reps (ISRs) and Field Sales Reps (FSRs) in the Middle East/North Africa region. 

We're looking for people who are excited to own their "business" (within your respective territory). If you're keen on discovering the perfect buyer, crafting messaging that gets attention, and making connections between people, then this is the perfect role for you. Although it's not always the case, ideally this role will prepare you to become a full-cycle Salesperson (i.e. a closer). 

As a Business Development Associate, you’ll enjoy the benefits of ongoing training, mentorship, career/life coaching, and guidance. It is a great way to jumpstart a career in cybersecurity/SaaS sales and the skills you develop are applicable across any number of disciplines.

Fluency in Arabic is required for this role. 

Our Ideal Candidate - Does This Sound Like You?

This role is focused on sourcing our next sales opportunity. As such, you will be speaking with a lot of people, over the phone, email, or social media (LinkedIn). Our ideal candidate has a knack for recognizing patterns and applying those ideas to broader scenarios. For example, uncovering ideal prospects to reach out to based on Buyer Persona training. 

Responsibilities:

• Book Meetings
• Qualify Inbounds
• Lead Gen. Outbound / Pipe generation
• Evangelize the product
• Keep Database Clean
• Crush phone and email activity 
• Work with Marketing and Channel teams on ad hoc projects
• Master your tools (softwares)
• Research prospective organizations that can benefit from Security Scorecards cloud based software solutions
• Identify decision-makers in those organizations

Basic Qualifications:

• 1-2 years of experience in sales development, lead generation, or business development in B2B/SaaS environments
• Track record of consistent and effective sales development performance
• History of creative, persistent, and effective outbound sales lead follow-up messaging
• Excellent communication, discovery, and presentation skills to connect with and persuade senior level decision makers
• Strong attention to detail, organizational skills, and multitasking ability 
• Proficiency and experience using Salesforce.com, Outreach, and LinkedIn

Additional Qualifications:

• Must be a self-starter, be comfortable with limited supervision, and have solid problem-solving skills
• Effective researcher to find new prospects
• Tech savvy and extremely comfortable navigating new software
• Sees feedback, coaching, and improvement
• Works with urgency 
• Positive, warm, and inviting attitude with a “no challenge is too great” mentality

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies. #LI-DNI

About SecurityScorecard:

About The Role:

This is a pre-sales role. Our Business Development Team is the first point of contact for many of our future customers. As a BDA you would be focused on setting up introductions with our ideal customers. This position reports to the Director of Business Development and will work closely with our Inside Sales Reps (ISRs) and Field Sales Reps (FSRs) within Italy. 

We're looking for people who are excited to own their "business" (within your respective territory). If you're keen on discovering the perfect buyer, crafting messaging that gets attention, and making connections between people, then this is the perfect role for you. Although it's not always the case, ideally this role will prepare you to become a full-cycle Salesperson (i.e. a closer). 

As a Business Development Associate, you’ll enjoy the benefits of ongoing training, mentorship, career/life coaching, and guidance. It is a great way to jumpstart a career in cybersecurity/SaaS sales and the skills you develop are applicable across any number of disciplines.

Fluency in Italian is required for this role. 

Our Ideal Candidate - Does This Sound Like You?

This role is focused on sourcing our next sales opportunity. As such, you will be speaking with a lot of people, over the phone, email, or social media (LinkedIn). Our ideal candidate has a knack for recognizing patterns and applying those ideas to broader scenarios. For example, uncovering ideal prospects to reach out to based on Buyer Persona training. 

Responsibilities:

• Book Meetings
• Qualify Inbounds
• Lead Gen. Outbound / Pipe generation
• Evangelize the product
• Keep Database Clean
• Crush phone and email activity 
• Work with Marketing and Channel teams on ad hoc projects
• Master your tools (softwares)
• Research prospective organizations that can benefit from Security Scorecards cloud based software solutions
• Identify decision-makers in those organizations

Basic Qualifications:

• 1-2 years of experience in sales development, lead generation, or business development in B2B/SaaS environments
• Track record of consistent and effective sales development performance
• History of creative, persistent, and effective outbound sales lead follow-up messaging
• Excellent communication, discovery, and presentation skills to connect with and persuade senior level decision makers
• Strong attention to detail, organizational skills, and multitasking ability 
• Proficiency and experience using Salesforce.com, Outreach, and LinkedIn

Additional Qualifications:

• Must be a self-starter, be comfortable with limited supervision, and have solid problem-solving skills
• Effective researcher to find new prospects
• Tech savvy and extremely comfortable navigating new software
• Sees feedback, coaching, and improvement
• Works with urgency 
• Positive, warm, and inviting attitude with a “no challenge is too great” mentality

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies. #LI-DNI

About the Company

Gemini is a global crypto and Web3 platform founded by Tyler Winklevoss and Cameron Winklevoss in 2014. Gemini offers a wide range of crypto products and services for individuals and institutions in over 70 countries.

Crypto is about giving you greater choice, independence, and opportunity. We are here to help you on your journey. We build crypto products that are simple, elegant, and secure. Whether you are an individual or an institution, we help you buy, sell, and store your bitcoin and cryptocurrency. 

At Gemini, our mission is to unlock the next era of financial, creative, and personal freedom.

In the United States, we have a flexible hybrid work policy for employees who live within 30 miles of our office headquartered in New York City and our office in Seattle. Employees within the New York and Seattle metropolitan areas are expected to work from the designated office twice a week, unless there is a job-specific requirement to be in the office every workday. Employees outside of these areas are considered part of our remote-first workforce. We believe our hybrid approach for those near our NYC and Seattle offices increases productivity through more in-person collaboration where possible.

The Department: Credit Card

The Role: Software Engineer (Mobile)

As an engineer on our mobile team, you’ll architect and solve complex problems that will directly influence the direction of the credit card space. There's a wide range of challenges to tackle – from ensuring the secure handling of millions of dollars worth of customer transactions, to developing innovative new credit card features, to optimizing our API response times to enhance the customer experience. We have a strong culture of code reviews, and a focus on security, with the end goal of writing and shipping high-quality code by getting things right the first time. As we scale and grow our business, we are committed to building the best credit card products in the industry. If you get excited about solving technical challenges that directly impact our customers, and the rest of the Gemini team, we’d love to hear from you.

Responsibilities:

• Collaborate with product managers, designers, and other engineers to design and deliver high-quality products on iOS and Android.
• Build efficient and reusable UI components and architect reliable, performant, and maintainable solutions.
• Lead teams that continuously build, ship, learn, and iterate.
• Drive technical innovation, processes, and best practices required to deliver best-in-class mobile applications.
• Mentor and develop a high-performing team of engineers.
• Independently scope and implement solutions for their project/team.
• Be an expert in our processes, also helping to define them. Keeps tests up to date and conducts QA before releasing products with cross functional teams.
• Write meaningful code reviews.
• Handle open-ended problems and ambiguity well.
• Make well-reasoned design decisions, identifying potential issues, trade offs, risks, and the appropriate level of abstraction.
• Proficient in all relevant technical skills, and able to move quickly because of deep understanding of large portions of the codebase.
• Lead and coach within their team where possible, trusted with team decisions.
• Start to broaden impact. Consider effects of their work on other teams, as well as identifying and helping to resolve problems facing the team.
• Contribute to the foundational good of their domain and engineering overall, defining patterns and examples, plus paying down tech debt.
• Maintain awareness of industry trends and tools.
• Debug expertly within their primary focus area.

Minimum Qualifications:

• You have at least 2-3 years of experience building mobile applications.
• You have at least 2 years experience using React Native to build cross-platform mobile applications.
• You have at least 1-2 years of experience with E2E and unit testing.
• You are comfortable working with JavaScript/Typescript, but also not afraid to jump into Swift or Kotlin as needed.
• You have knowledge of mobile best practices and stay informed about innovations in the mobile industry.
• You have a strong understanding of UX/UI concepts and a demonstrated record of design and product sensibility.

Preferred Qualifications:

• Expertise in unit and integration testing.
• Experience working with performance analysis tooling.
• Experience working with Fastlane and/or build automation tooling.
• Experience influencing product decisions with data.
• Experience working autonomously with distributed teams.
• Embraces big challenges as opportunities for growth.
• Able to change direction quickly based on shifting company needs.

• Competitive starting salary
• A discretionary annual bonus
• Long-term incentive in the form of a new hire equity grant
• Comprehensive health plans
• 401K with company matching
• Paid Parental Leave
• Flexible time off

Salary Range: The base salary range for this role is between $120,000 - $150,000 in the State of New York, the State of California and the State of Washington. This range is not inclusive of our discretionary bonus or equity package. When determining a candidate’s compensation, we consider a number of factors including skillset, experience, job scope, and current market data.

At Gemini, we strive to build diverse teams that reflect the people we want to empower through our products, and we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. Equal Opportunity is the Law, and Gemini is proud to be an equal opportunity workplace. If you have a specific need that requires accommodation, please let a member of the People Team know.

#LI-AH1

About SecurityScorecard:

About The Role:

This is a pre-sales role. Our Business Development Team is the first point of contact for many of our future customers. As a BDA you would be focused on setting up introductions with our ideal customers. This position reports to the Director of Business Development and will work closely with our Inside Sales Reps (ISRs) and Field Sales Reps (FSRs) in the ANZ region. 

We're looking for people who are excited to own their "business" (within your respective territory). If you're keen on discovering the perfect buyer, crafting messaging that gets attention, and making connections between people, then this is the perfect role for you. Although it's not always the case, ideally this role will prepare you to become a full-cycle Salesperson (i.e. a closer). 

As a Business Development Associate, you’ll enjoy the benefits of ongoing training, mentorship, career/life coaching, and guidance. It is a great way to jumpstart a career in cybersecurity/SaaS sales and the skills you develop are applicable across any number of disciplines.

Our Ideal Candidate - Does This Sound Like You?

This role is focused on sourcing our next sales opportunity. As such, you will be speaking with a lot of people, over the phone, email, or social media (LinkedIn). Our ideal candidate has a knack for recognizing patterns and applying those ideas to broader scenarios. For example, uncovering ideal prospects to reach out to based on Buyer Persona training. 

Responsibilities:

• Book Meetings
• Qualify Inbounds
• Lead Gen. Outbound / Pipe generation
• Evangelize the product
• Keep Database Clean
• Crush phone and email activity 
• Work with Marketing and Channel teams on ad hoc projects
• Master your tools (softwares)
• Research prospective organizations that can benefit from Security Scorecards cloud based software solutions
• Identify decision-makers in those organizations

Basic Qualifications:

• 1-2 years of experience in sales development, lead generation, or business development in B2B/SaaS environments
• Track record of consistent and effective sales development performance
• History of creative, persistent, and effective outbound sales lead follow-up messaging
• Excellent communication, discovery, and presentation skills to connect with and persuade senior level decision makers
• Strong attention to detail, organizational skills, and multitasking ability 
• Proficiency and experience using Salesforce.com, Outreach, and LinkedIn

Additional Qualifications:

• Must be a self-starter, be comfortable with limited supervision, and have solid problem-solving skills
• Effective researcher to find new prospects
• Tech savvy and extremely comfortable navigating new software
• Sees feedback, coaching, and improvement
• Works with urgency 
• Positive, warm, and inviting attitude with a “no challenge is too great” mentality

SecurityScorecard is committed to Equal Employment Opportunity and embraces diversity. We believe that our team is strengthened through hiring and retaining employees with diverse backgrounds, skill sets, ideas, and perspectives. We make hiring decisions based upon merit and do not discriminate based on race, color, religion, national origin, sex or gender (including pregnancy) gender identity or expression (including transgender status), sexual orientation, age, marital, veteran, disability status or any other protected category in accordance with applicable law. 

We also consider qualified applicants regardless of criminal histories, in accordance with applicable law. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact talentacquisitionoperations@securityscorecard.io.

Any information you submit to SecurityScorecard as part of your application will be processed in accordance with the Company’s privacy policy and applicable law. 

SecurityScorecard does not accept unsolicited resumes from employment agencies. #LI-DNI

The Role

We are looking for a Junior Salesforce Administrator who will be primarily responsible for performing typical day-to-day activities and resolving inbound user inquiries within our Org. The ideal candidate will have prior experience in help desk-like environments with a focus on customer service, have prior experience in finance and a keen desire to learn.

What You'll Do

• Assist in the daily administration and support of Salesforce, including user setup, profiles, roles, customization of objects, fields, record types, page layouts, validations etc.
• Provide first-line troubleshooting and support for Salesforce users, responding to helpdesk tickets and resolving issues promptly.
• Work closely with senior administrators/ architects and developers to implement changes or enhancements to the Salesforce platform which includes both build and quality assurance activities.
• Maintain data quality and integrity within Salesforce through regular data audits and cleansing.
• Develop and deliver training materials and sessions to new or existing Salesforce users.
• Stay updated with Salesforce releases and new features, and assist in the implementation of relevant updates.
• Create and manage reports and dashboards
• Participate in project meetings and contribute to the planning and execution of Salesforce projects.

Who You Are

• 1-2 years of experience as a Salesforce Administrator.
• Required Salesforce Administrator certifications include:
• Salesforce Administrator
• Salesforce Platform App Builder
• Salesforce Service Cloud
• Exposure to a helpdesk environment with a focus on customer service and support.
• Firm grasp of Salesforce customization (objects, fields, record types, page layouts, validations and platform automations (flow) ).
• Strong problem-solving skills and attention to detail.
• Superb communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Eagerness to learn and grow in a dynamic environment.
• Experience in the finance industry is highly desirable.
• Exposure/ awareness of the following technologies is considered a benefit
• Salesforce Revenue Cloud
• Ironclad CLM
• Docusign
• NetSuite
• Databricks
• Boomi or other ETL tools

ABOUT ROCKET MONEY ????

Rocket Money’s mission is to empower people to live their best financial lives. Rocket Money offers members a unique understanding of their finances and a suite of valuable services that save them time and money – ultimately giving them a leg up on their financial journey.

ABOUT THE ROLE ????‍♀️

The Lead Product Designer for our PFM (Personal Financial Management) group is a multifaceted role that requires a deep understanding of the fintech industry and a proven track record in strategic design leadership. You will oversee the development and execution of the PFM group’s design strategy, working closely with the Group Product Manager (GPM) to align on vision and goals, as well as roadmaps and sprint plans. Leading a team of designers, you’ll manage the creation of seamless, data-driven user experiences across significant portions of our app, including features like Spending, Recurring, Transaction Details, Custom Categories, Net Worth, and Budgets. As a senior member of the design team, you will not only shape the aesthetic and functional aspects of these product features but also contribute significantly to the overall user experience strategy. Your role involves hands-on design work, ensuring that every product feature is visually compelling, functionally robust, and aligned with our company’s mission to empower users in their financial journeys. Through close collaboration with cross-functional teams, your work will be instrumental in revealing insights hidden in our users’ financial data, shaping the aesthetic and strategic direction of the app, and helping users achieve their financial goals through clear, accessible, and engaging design.

Specifically, you will:

• In collaboration with the GPM, develop and drive the PFM product vision and strategy in alignment with business objectives and user needs. Help to coordinate design resources and prioritize projects based on PFM group’s strategic goals and team capacity.
• Work closely with product managers, engineers, researchers, data, and other stakeholders to align on product vision and ensure design feasibility.
• Lead, manage, and mentor a small team of designers, fostering growth, collaboration, and excellence in design practices.
• Work closely with Product Design Ops to maintain and evolve the end-to-end design process, ensuring efficient workflows, high-quality outputs, and timely delivery of design assets.
• Champion user-centered design principles by overseeing the creation of seamless experiences across PFM features (and beyond) to ensure that all designs are intuitive, accessible, and informed by user research, testing, and feedback.
• Utilize data analytics and user feedback to inform design choices and iterate on designs to improve user outcomes.
• Present design concepts and strategies to senior leadership and other stakeholders, clearly articulating design rationale and decisions.
• Design, create, and test prototypes alongside the Research team to validate user needs and refine design solutions.
• Work directly with Rocket Money Design Systems to maintain and evolve the company’s design system, ensuring consistency, scalability, and efficiency across all product touch points.
• Drive continuous innovation, proposing new ways for users to engage with Rocket Money's services and improving the overall design process.
• Stay informed of industry trends, emerging technologies, and design best practices to continuously elevate the product and the team's capabilities.
• Participate in the recruitment process, identifying and onboarding top design talent to expand the team’s capabilities.

ABOUT YOU ????

• You have at least 8 years of experience in user experience design or a similar role, with a demonstrated track record of impactful design solutions and effective team leadership.
• You have at least 2 years of experience in a role with design management responsibilities.
• You are proficient in Figma (our tool of choice at Rocket Money), though experience with similar tools like Sketch is also highly valued.
• You have a strong understanding of how design translates into code and are adept at communicating with engineering teams, appreciating how your decisions impact engineering processes.
• You are not only an effective executor but also a skilled mentor, capable of leading initiatives from concept to completion while guiding other team members.
• You embody empathy and leadership, considering the impact of your designs on users while fostering a collaborative and supportive environment.
• You are a strategic thinker and problem-solver, thriving on tackling challenges and finding innovative solutions while mentoring others to do the same.
• You maintain an open mind and are willing to mentor and lead by example, compromising when necessary for the project's success and team growth.
• You excel in a collaborative environment, not only sharing your work but also encouraging and critiquing the work of others to refine and enhance outcomes.

WE OFFER ????

• Health, Dental & Vision Plans
• Competitive Pay
• Matching 401k
• Unlimited PTO
• Lunch daily
• Snacks & Coffee
• Commuter benefits

Additional information: Salary range of $140,000 - $170,000/year + bonus + benefits. Base pay offered may very depending on job-related knowledge, skill, and experience.

Rocket Money, Inc is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.*

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

About us:

Parsley Health is a digital health company with a mission to transform the health of everyone, everywhere with the world's best possible medicine. Today, Parsley Health is the nation's largest health care company helping people suffering from chronic conditions find relief with root cause resolution medicine. Our work is inspired by our members’ journeys and our actions are focused on impact and results.

The opportunity:

We are hiring a Lead Clinical Coordinator to oversee the operations and management of our Clinical Coordinator team. This role is crucial in ensuring that our Clinical Coordinators are empowered to provide exceptional care, while also maintaining efficient workflows across the clinical team. The Lead Clinical Coordinator will report directly to the Director of Clinical Services.

What you’ll do:

Clinical Support:

• Oversee and ensure the smooth execution of clinical care coordination, including the preparation and support of Clinicians for patient visits, support of Health Coaches, managing patient inquiries, and assisting in customer service support.
• Oversee lab operations and coordination, including managing lab requests, answering test-related inquiries, managing the lab test database, and ensuring timely and accurate processing of lab orders and communication of results.
• Oversee customer support activities via our call center and messaging center, ensuring that patient clinical inquiries are addressed promptly and effectively.
• Monitor and adjust assignments for Clinical Coordinators based on workload, ensuring that all team members are effectively utilized and that clinical tasks are completed in a timely manner.
• Develop and maintain Standard Operating Procedures (SOPs) for the Clinical Coordination team, ensuring consistent and efficient practices.
• Track and analyze key performance metrics to ensure that clinical care standards are being met and identify areas for improvement.
• Problem-solve and/or support Clinical Coordinators in the resolution of patient concerns.
• Support clinicians, health coaches, and members to assist in clinical support responsibilities.

People Management:

• Lead and manage the Clinical Coordination team, including conducting regular 1:1 meetings to provide support, feedback, and development opportunities. Organize and facilitate team meetings to ensure alignment, share updates, and address any operational challenges.
• Monitor team metrics on a biweekly basis to ensure Clinical Coordinators are performing effectively.
• Oversee the onboarding and training of new Clinical Coordinators, ensuring they are fully equipped to perform their roles effectively.
• Foster a positive and collaborative team environment, encouraging open communication and continuous learning.
• Handle time-tracking review and approve hours worked, ensuring accuracy and compliance with company policies.
• Provide additional support to team members when needed, particularly during periods of high workload or when team members are out of the office.

Subject Matter Expertise:

• Communicate in-depth knowledge of company products, clinical coordination best practices, and clinical operations policies and procedures.
• Collaborate with Clinical, Product, and Operations teams to enhance our products and tools, ensuring an optimal experience for both members and providers.
• Oversee customer service initiatives, ensuring consistent, high-quality support across all member interactions.
• Manage lab coordination processes, ensuring efficient and accurate processing of lab orders and results.

What you’ll need:

• Bachelor’s degree or equivalent experience in healthcare, operations, or clinical care.
• A minimum of 2 years of experience in virtual healthcare people management role and a minimum of 2 years of additional clinical support experience
• Strong leadership and team management skills, with a proven ability to support and develop a team.
• Excellent communication skills, both written and verbal, with the ability to clearly convey complex information.
• A detail-oriented mindset with strong organizational skills.
• Proactive approach with the ability to work autonomously and prioritize effectively.
• Familiarity with clinical administrative systems (EMR) and testing portals preferred.
• Experience in healthcare tech or start-up environments is a plus.

Benefits and Compensation:

• Equity Stake
• 401(k) + Employer Matching program
• Remote-first with the option to work from one of our centers in NYC or LA 
• Complimentary Parsley Health Complete Care membership
• Subsidized Medical, Dental, and Vision insurance plan options
• Generous 4+ weeks of paid time off
• Annual professional development stipend
• Annual wellness stipend

Parsley Health is committed to providing an equitable, fair and transparent compensation program for all employees.

The starting salary for this role is between $72,250 - $85,000, depending on skills and experience. We take a geo-neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.

Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with candidates during the process.

At Parsley Health we believe in celebrating everything that makes us human and are proud to be an equal opportunity workplace. We embrace diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better we can serve our members. 

Important note:

In light of recent increase in hiring scams, if you're selected to move onto the next phase of our hiring process, a member of our Talent Acquisition team will reach out to you directly from an@parsleyhealth.comemail address to guide you through our interview process. 

    Please note: 

• We will never communicate with you via Microsoft Teams
• We will never ask for your bank account information at any point during the recruitment process, nor will we send you a check (electronic or physical) to purchase home office equipment

We look forward to connecting!

#LI-Remote

At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better. 

We are looking for a People Specialist to join our People & Organizational Development (POD) Team. Reporting to the Sr. Manager, People Business Partner, you will play a critical role in supporting our organization's development by supporting our People Business Partners across our G&A, EPD, and GTM teams. This role requires a proactive individual who can effectively handle multiple priorities and work closely with cross-functional teams to support driving HR initiatives forward.

About the role:

• Location: Remote-first (United States)
• Full-time
• Permanent
• Exempt 
• Pay Range
  • United States  (all figures cited below in USD and pertain to workers in the United States)
    
    • $88,000 - $116,500

Please visit our Careers page for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

• Reporting to the Senior Manager, People Business Partner

As a People Specialist on our People & Organizational Development Team, you’ll provide… 

• Performance Management Support: Support managers and People Business Partners with the performance management process, including project management and keeping documentation updated for quarterly pulse and the annual performance review cycle.
• Employee Relations Support: Provide support in employee relations by assisting with documentation, file maintenance, and organization as needed.
• International Employee Support: Assist with International employee inquiries, often requiring cross-functional consultation with Legal and People Operations.
• People Reporting: Collaborate with the People Analytics team to pull and report on employee data including the support of executive deck creation.
• Employee Survey Communications: Work with the Communications team to create and manage Pulse Survey communications, and support the creation of Executive results decks.
• Cross-Functional Support: Represent the POD team by joining work groups to test new processes and tools across cross-functional teams.
• Support for Internal Processes: Provide support in various HR processes, such as offboarding, separation paperwork, Director+ onboarding scheduling, and more.
• HRIS Updates: Support PBPs by regularly updating and maintaining employee data within Workday, including processing promotions, job changes, offboarding, processing employee changes, and uploading documentation.

In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we'll help you incorporate them into your role.

About you:

Requirements:

• Minimum of 2 years of experience in HR or a related field.
• Bachelor's degree in Human Resources, Business Administration, or a related field, is preferred.
• Understanding of HR law and the ability to make thoughtful decisions with this foundation.
• Strong understanding of HR processes, including performance management, employee relations, and HRIS management.
• Proficiency in Workday or similar HRIS systems.
• Excellent organizational and time-management skills, with the ability to manage multiple tasks simultaneously.
• Strong communication skills, both written and verbal, with an emphasis on attention to detail.
• Ability to work independently and collaboratively with cross-functional teams.

You’ll thrive as a People Specialist on our People & Organizational Development Team if you:

• Find solutions where others see challenges
• Turn ideas into action swiftly
• Never miss a detail
• Work seamlessly with others

Our Core Behaviors:

• Obsess over customer experience. We deeply understand what we’re building and who we’re building for and serving. We define the leading edge of what’s possible in our industry and deliver the future for our customers
• Move with heartfelt urgency. We have a healthy relationship with impatience, channeling it thoughtfully to show up better and faster for our customers and for each other. Time is the most limited thing we have, and we make the most of every moment
• Say the hard thing with care. Our best work often comes from intelligent debate, critique, and even difficult conversations. We speak our minds and don’t sugarcoat things — and we do so with respect, maturity, and care
• Make your mark. We seek out new and unique ways to create meaningful impact, and we champion the same from our colleagues. We work as a team to get the job done, and we go out of our way to celebrate and reward those going above and beyond for our customers and our teammates

Benefits & wellness

• Equity ownership (RSUs) in a growing, privately-owned company.
• 100% employer-paid healthcare, vision, and dental insurance coverage for employees and dependents (full-time employees working 30+ hours per week), as well as Health Savings Account/Health Reimbursement Account, dependent care Flexible Spending Account (US only), dependent on insurance plan selection where applicable in the respective country of employment; Employees may also have voluntary insurance options, such as life, disability, hospital protection, accident, and critical illness where applicable in the respective country of employment
• 12 weeks of paid parental leave for both birthing and non-birthing caregivers, as well as an additional 6-8 weeks of pregnancy disability for birthing parents to be used before child bonding leave (where local requirements are more generous employees receive the greater benefit); Employees also have access to family planning care and reimbursement
• Flexible PTO with a mandatory annual minimum of 10 days paid time off for all locations (where local requirements are more generous employees receive the greater benefit), and sabbatical program
• Access to mental wellness and professional coaching, therapy, and Employee Assistance Program
• Monthly stipends to support health and wellness, smart work, and professional growth
• Professional career coaching, internal learning & development programs
• 401k plan and pension schemes (in countries where statutorily required) financial wellness benefits, like CPA or financial advisor coverage
• Discounted Pet Insurance offering (US only)
• Commuter benefits for in-office employees

Temporary employees are not eligible for paid holiday time off, accrued paid time off, paid leaves of absence, or company-sponsored perks unless otherwise required by law.

Remote, together

At Webflow, equality is a core tenet of our culture. We are an Equal Opportunity (EEO)/Veterans/Disabled Employer and are committed to building an inclusive global team that represents a variety of backgrounds, perspectives, beliefs, and experiences. Employment decisions are made on the basis of job-related criteria without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other classification protected by applicable law. Pursuant to the San Francisco Fair Chance Ordinance, Webflow will consider for employment qualified applicants with arrest and conviction records.

Stay connected

Not ready to apply, but want to be part of the Webflow community? Consider following our story on our Webflow Blog, LinkedIn, X (Twitter), and/or Glassdoor. 

Please note:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Upon interview scheduling, instructions for confidential accommodation requests will be administered.

To join Webflow, you'll need a valid right to work authorization depending on the country of employment.

If you are extended an offer, that offer may be contingent upon your successful completion of a background check, which will be conducted in accordance with applicable laws. We may obtain one or more background screening reports about you, solely for employment purposes.

For information about how Webflow processes your personal information, please reviewWebflow’s Applicant Privacy Notice.