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Job Description

Oncology Sales is a dedicated organization inside of Guardant Health focused on the commercialization of the Guardant 360® and Reveal® portfolio. The Oncology Sales’ singular focus on bringing our early to advanced-stage cancer tests to market allows us to act with the speed and urgency needed to achieve our ambitious goals and serve the patient population who can benefit from our advanced analytics and proprietary testing. 

About the Role:

This is an opportunity to join the growing Oncology Sales commercial team at Guardant Health as an experienced field-based Account Executive and work hand in hand with sales leadership to drive market sales strategy and business expansion for Oncology healthcare providers and offices. The field-based Account Executive - Oncology Sales are responsible for the effective promotion of our liquid biopsy products and for identifying new opportunities to build relationships with healthcare practices, cancer centers, IDNs, and academic medical centers within the assigned territory. This position will act with urgency, drive, and passion to deliver best-in-class oncology diagnostic products and services for cancer patients. 

Essential Duties and Responsibilities:

• Drive strategic business expansion/collaboration opportunities with the following: 
  • Major U.S. cancer centers and clinics / Top 20 largest oncology practices in the territory
  • Key Opinion Leaders (KOLs) and Academic Medical Centers (AMCs) within the specified territory.
• Structure detailed strategic plans for gaining and retaining new and existing clients.
• Maximize client-bill contracting opportunities
• Implement laboratory services agreements (LSA’s) with bill account institutions
• Collaborate and coordinate with all sales positions (Head of Sales, RSD’s, DSM’s, SAM’s, and AE’s) to ensure the successful attainment of company goals and objectives
• Identify and develop partnering opportunities between prospective oncology clients and GHI.
• Promote and drive compliance with new web-based molecular information tools for all clients.
• Continually analyze the competitive landscape and environment within assigned accounts to determine trends and provide customer feedback to GHI leadership.
• Monitor the performance of sales to ensure objectives are met
• Develop and implement a comprehensive business plan for the territory that will be inclusive of budgets, travel, territory management, goal setting, etc.
• Work effectively with individuals across multiple departments throughout Guardant Health Inc.
• Embrace, embody, and represent the Guardant Health company culture at all times to external and internal constituents.

Qualifications

• 2-3 years of direct account management experience in a molecular diagnostic setting with a history of proven past performance that has met and exceeded expectations.
• 3-5 years of experience working with major cancer centers and clinics, oncology GPO’s, large health systems, IHDN’s, and large oncology practices.
• Demonstrated measurable revenue generation at either a diagnostic, pharmaceutical or relevant biotechnology company.
• Ability to provide an integrated MolDx solution using Guardant Health’s next generation sequencing technology to prospects and customers.
• Ability to engage in a consultative selling process that overcomes objections and indifferences while connecting client needs with GHI capabilities
• Comfortable communicating, presenting, selling at the executive level (CEO, COO, CFO)
• Keen understanding of the payor and reimbursement environment in the oncology and diagnostic space
• Ability to work independently, communicate proactively, manage multiple projects and prioritize daily tasks while managing critical deadlines
• Strong understanding of molecular diagnostics for oncology and the evolving competitive landscape
• Ability to maintain an outstanding level of market, customer, distribution and product knowledge necessary to accomplish sales and marketing objectives
• Excellent knowledge of oncology, hematology, chemotherapeutics and targeted agents
• Excellent negotiation and customer service skills
• Outstanding strategic sales account planning skills
• Superior listening and problem solving skills
• Ability to handle sensitive information and maintain a very high level of confidentiality
• Demonstrate consistent closing abilities throughout the sales cycle
• Impeccable oral and verbal communication and presentation skills
• Must be very proficient with all Microsoft Office products – particularly Excel and PowerPoint
• Effective and regular utilization of Salesforce.com
• Ability to develop and utilize cross-functional relationships to facilitate the accomplishment of work goals and objectives.
• Ability to work effectively with minimal direction from, or interface with, manager
• Problem solving, decision making and technical learning
• Strong administrative skills and sophistication to manage business in complex environments
• Demonstrate GHI's Values by acting with integrity, respect, trust and Possess a very positive attitude and an understanding of the dynamics involved with organizational growth and change
• Frequent travel ( > 50%) throughout the territory as needed

Education:

B.S. in life science, biology, business or marketing preferred

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Job Description

We are looking for a Senior Manager, IT - BRIM/FICA - Bill to Cash to join our growing team! In this role, you will be responsible for leading and managing the implementation of applications and solutions to support the Payments/CFS processes for Brightspeed. You will have a deep understanding of Payment, Credit, Collections, Disputes and Cash applications processes along with strong experience in SAP BRIM and FICA/FSCM modules. You will be passionate about inspiring and leading teams directly and indirectly reporting to her/him and delivering exceptional user experiences and able to drive innovation through the development of cutting-edge applications.

As a Senior Manager, IT - BRIM/FICA - Bill to Cash, your duties and responsibilities will include:

• Develop, implement and support innovative applications and solutions to support the bill to cash process (Payments, Credit, Collections, Disputes and write-offs) using SAP technologies including SAP BRIM, FICA and FSCM
• Ability to deliver multiple parallel projects across business segments (MM, SMB, EW) in support of rapid product launches
• Collaborate and build influential relationships with Business users, Implementation/Technology partners and Cross functional Teams onshore/offshore to deliver planned business outcomes
• Establish yourself as a techno functional trusted expert providing deep data driven insights all the way up to the C-level
• Plan and manage budget for delivery of new projects and maintenance/run
• Develop and maintain a roadmap for the development of CFS applications and manage the impacts across the enterprise application fabric, cohesively, to meet the company's strategic goals and objectives
• Be hands-on and dig deeper into designs and engage with internal and external team members to solve some of the tough problems as they arise
• Stay up-to-date with emerging trends and technologies in the telecommunications industry and apply this knowledge to improve the business outcome
• Manage the entire Agile software development life cycle (SDLC) including development, testing, deployment, and maintenance from Payments/CFS systems perspective
• Manage multiple delivery teams consisting of architects, PMs, developers, testers in a matrix/virtual format for optimal organization and high-quality deliverables
• Ensure operational excellence and be data driven by developing, monitoring and reporting critical KPIs around application health, availability, business metrics (touch-free payments, contact center customer issues related to bill-to-cash, reconciliations, fallouts, issue resolution cycle times, etc.)
• Ensure compliance with industry best practices, security protocols, regulatory requirements, and internal controls
• Offer strategic guidance and leadership to cross-functional teams in the IT organization that impact or are impacted by Payment/CFS applications
• Work in a fast-paced, ambiguous environment, delivering results quickly and iteratively
• Hire, grow and mentor diverse technical team to build expertise and succession in a 100% remote setting

Qualifications

WHAT IT TAKES TO CATCH OUR EYE:

• Bachelor’s or master’s degree in MIS, MBA, or related field
• At least 10 years of experience in delivering SAP business applications, with at least 5 years in SAP BRIM FICA FSCM modules delivering 3+ implementations
• Hands-on functional configuration and design experience in payments, collections, credit, disputes, and cash processes using SAP BRIM Solution Components such as Contract Accounting (FI-CA), Financial Supply Chain Management (FSCM)
• Strong leadership and people management skills. Over 5 years of experience as a manager and people leader working with executives, director and above across IT and business units
• Exceptional verbal and written communication skills; ability to communicate effectively at all levels of the organization
• Proven track record of hiring, managing, inspiring, and growing/retaining a team of architects/developers/analysts and delivering high-quality software solutions in a 100% remote setting
• Strong experience migrating legacy applications into strategic SAP landscape and retiring legacy applications
• Strong experience in software development life cycle (SDLC) methodologies including Agile
• Strong experience maintaining SAP BRIM Applications and its respective releases in concert with other enterprise applications
• Established skills demonstrating problem-solving, and decision-making abilities
• Ability to effectively prioritize and execute tasks in a high-pressure and high velocity environment
• Ability to embrace change and assist others in accepting and moving forward with new systems and processes. Ability to deal effectively with ambiguity and changing priorities
• Strong active listening skills and the ability to translate needs, concerns, to actions and solutions across functional and stakeholder groups
• Ability to solve difficult problems and deal with a variety of variables without a defined right-answer
• Highly self-motivated, self-directed, and attentive to detail

BONUS POINTS FOR:

• Experience working in the telecommunications industry
• SAP S/4 HANA Finance and/or BRIM certification
• PMP or CSM certification
• Expertise in web and mobile application development, including HTML5, CSS, Java/JavaScript, and React 

#LI-SS1

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Job Description

Descriptif de poste

Maintenir la direction artistique et la qualité

• Produire des illustrations d'interface utilisateur de haute qualité, adaptées techniquement et artistiquement à l'univers et à la direction visuelle du projet.
• Concevoir des interfaces utilisateur statiques et dynamiques qui transmettent efficacement les informations et les actions, tout en offrant une expérience utilisateur agréable et attrayante.

Production/délai

• Transformer les wireframes en actifs finis dans le respect des spécifications et maintenir les flux de travail dans les délais impartis.
• Créer et maintenir une documentation complète décrivant le langage visuel de l'interface utilisateur, couvrant des aspects tels que la théorie des couleurs, la typographie, l'iconographie, la hiérarchie visuelle et le motion design, du concept initial à la mise en œuvre et à l'itération continue.
• Correction de bugs et description d'études de cas de R&D dans la base de connaissances.

Feedback

• Participer aux revues, s'adapter et mettre en œuvre le retour d'information des responsables et des pairs de manière professionnelle.
• Fournir un retour d'information et améliorer la qualité visuelle.

Collaboration/communication

• Partage des connaissances.
• Collaborer étroitement avec l'UX, le Game Design, la production et d'autres parties prenantes clés pour planifier, prioriser et affiner l'esthétique visuelle de l'UI Art nouveau et existant.
• Développer et conserver des guides de style spécifiques aux projets et des bibliothèques d'actifs de haute fidélité, en assurant une expérience utilisateur cohérente, l'évolutivité et l'amélioration de la productivité et de la collaboration avec d'autres équipes grâce à des ressources partagées.
• Collaborer aux initiatives de R&D, pour explorer de nouvelles techniques et mettre en œuvre des améliorations aux pipelines et aux flux de travail.
• Occasionnellement, soutenir les leads et la collaboration des RH dans les efforts de recrutement.
• Occasionnellement, soutenir le processus d'intégration des nouveaux employés.

---

Job Description

Maintain artistic direction and quality

• Produce high quality UI art suitable technically and artistically with the project's universe and visual direction.
• Craft static and dynamic user interfaces that effectively convey information and actions, while delivering an enjoyable and engaging user experience.

Production/deadline

• Transforming wireframes into polished assets within specifications and maintaining workflow pipelines within given deadlines.
• Create and maintain comprehensive documentation outlining the UI's visual language, covering aspects such as color theory, typography, iconography, visual hierarchy, and motion design, from initial concept to implementation and ongoing iteration.
• Bug Fixing and describing R&D case studies in the knowledge base.

Feedback

• Participate in reviews, adapt to, and implement feedback from leads and peers in a professional manner.
• Provide feedback and improvement to visual quality

Collaboration/Communication

• Knowledge sharing.
• Collaborate closely with UX, Game Design, Production, and other key stakeholders to plan, prioritize, and refine the visual aesthetics of new and existing UI Art.
• Develop and curate project-specific style guides and high-fidelity asset libraries, ensuring a consistent user experience, scalability, and enhanced productivity and collaboration with other teams through shared resources.
• Collaborate in R&D initiatives, to explore new techniques and implement improvements to pipelines and workflows.
• Occasionally support leads and HR collaboration in recruitment efforts.
• Occasionally support new hires onboard process.

Qualifications

Qualifications

• Minimum 5 ans d'expérience dans le développement de jeux AAA sur console/PC, incluant plus de 3 ans avec Unreal Engine.
• Un solide portfolio illustrant l'expertise en matière de conception d'interface utilisateur.
• Une solide compréhension des compétences artistiques traditionnelles ainsi que des compétences fondamentales en matière de conception (forme, texture, valeur et couleur, typographie et mise en page).
• Une solide compréhension des conventions et des principes UI/UX.
• Maîtrise de la mise en œuvre des meilleures pratiques en matière d'accessibilité, notamment en ce qui concerne la couleur, l'échelle, la typographie et d'autres éléments de conception visuelle.
• Capable d'imaginer, de présenter et d'exécuter des concepts de haut niveau dans les délais.
• Expertise approfondie de Figma et d'autres outils de wireframing et de prototypage.
• Maîtrise de la gestion de projets multi-SKU et multirésolution sur les plates-formes console et PC.
• Démontre une compréhension de la conception de l'interface utilisateur dans les jeux de différents genres et plates-formes.
• Capacité à apprendre rapidement et à s'adapter à de nouveaux styles, techniques et flux de travail avec des conseils de base.
• Capacité à collaborer avec les chefs de service et les différents services pour résoudre les problèmes artistiques et techniques.
• Solides compétences en communication orale et écrite en anglais.
• Bonnes compétences en matière de tutorat.
• Motivation personnelle.

---

• Minimum 5 years of experience in AAA console/PC game development, including over 3 years with Unreal Engine.
• A strong portfolio showcasing UI design expertise.
• A solid understanding of traditional art skills along with foundational design competencies (shape, form, texture, value and color, typography and layout).
• A solid grasp of UI/UX conventions and principles.
• Proficient in implementing accessibility best practices encompassing color, scale, typography, and other visual design elements.
• Capable of envisioning, presenting, and executing high-level concepts within the deadlines.
• Extensive expertise in Figma and other wireframing and prototyping tools.
• Proficiency in handling multi-SKU, multi-resolution projects on both console and PC platforms.
• Demonstrates a deep understanding of UI design in games across various genres and platforms.
• Ability to learn and adapt to new styles, techniques and workflows with basic guidance.
• Ability to collaborate with department leads, and different departments to solve artistic and technical challenges.
• Strong verbal and written communication skills in English.
• Good mentoring skills.
• Self-motivation.

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Job Description

• NOC/SOC Operations: Oversee 24x7 NOC/SOC operations, ensuring timely issue detection, reporting, and resolution in line with SLAs, while enhancing monitoring capabilities and platforms.
• Policy & Process Management: Develop and maintain NOC/SOC policies, processes, and procedures to ensure effective and consistent operations, and drive continuous improvements.
• Security Monitoring & Incident Response: Continuously monitor network, systems, and security tools to detect abnormal activities, manage incident playbooks, and coordinate rapid response to security threats with internal teams and external providers.
• Network Security Design & Implementation: Collaborate on the planning and implementation of network security architecture, ensuring the protection of infrastructure, data, and systems from potential cyber-attacks.
• Coordination with External and Internal Teams: Coordinate closely with the external NOC/SOC provider and the internal IT Security team to ensure smooth operations, aligned processes, and unified approaches to managing security incidents and operations.
• Tool & System Enhancement: Recommend, implement, and manage tools and processes to improve monitoring, network efficiency, and security across the enterprise, ensuring alignment between NOC and SOC services.
• Collaboration & Support: Provide high-quality support for network and security issues, participate in infrastructure-related projects, and train end-users and colleagues on security tools and processes.
• Working on shift 08:20 am - 17:00 pm (CET)

Qualifications

• Degree or equivalent in IT/Computer Science/Network Security/Telecommunication

• CCNA is a must, 

• Network & Security Certification (Microsoft AZ-700, EC-Council SOC Analyst, Comptia S+) is a plus

• Knowledge of the networking and security  industry, products, and protocols

• Knowledge of Security products specifically Firewalls, Proxy, IPS/IDS, Endpoint, Public Cloud Technologies

• Knowledge of SASE Technologies (ZTNA, SWG, DLP, UEBA)

• Knowledge of DNS products and services (Azure DNS, DDI, DNSSec)

• Proficient in a variety of platforms, including Windows, Mac, and Linux.

• At least 5 years of experience in a technical IT Network and/or Security role

• Proven experience in Project Management

• Proven experience in managing Security platforms such as SIEM, EDR, NDR

• Proven experience in managing Public Cloud platforms such as Azure Firewall, WAF, Azure FrontDoor, Azure DNS

• Good organization skills, and ability to systematize and prioritize.

• Strong communication skills – written and verbal.

• Fluency in English required (written and oral).

• Ability to prioritize tasks and strong problem-solving skills

• Polyvalent and multitasking.

• Able to drive meetings, and being autonomous as and when required

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Job Description

We're looking for an Account Executive to join our dedicated Public Sector team with a focus on strategic sales, account planning, leadership, relationship management, sales growth, delivering quantifiable results, and solving agency problems for our government clients.

What we're looking for

• Communication is the key to our success. You grasp concepts quickly and know how to make the complex easy to understand. You can effortlessly share your knowledge of the industry and how your customer is using data, software, and analytics to enhance their business.
• You collaborate naturally with members across different teams balancing priorities. You excel at bringing the right people to the table, handling issues and identifying opportunities.
• You understand your customer by seeing your world through their perspective, speaking their language, and promoting the voice of your customer to improve Experian's solutions.
• You have experience of sales functions such as exceeding sales standards, protecting core revenue, and ensuring delivery of solutions.
• You achieve results and to identify new ways to maintain current partnerships.
• You prioritize accountability and build trust with your teammates and customers.

What you'll do

You will manage both new business sales and account management responsibilities for Experian's Public Sector clients within the Federal Government. You will plan and accomplish sales activities to meet new business growth goals, uncover opportunities with targeted prospects and advance and close sales. You will span pipeline creation and sales closure across Experian's primary business offerings: Fraud and Identity, Consumer Information Services and Business Information Services. This is a remote-based position within the DC Metro Area.

#LI-Remote

Qualifications

More about you

• Successful sales experience in the Federal Government Sector with experience expanding existing relationships and revenue opportunities.
• Background in Government and Technology.
• An understanding of corporate financial priorities and the projects designed to deliver revenue and profit expectations.
• Experience prospecting and translating territory into active pipeline and deal closure.
• Experience with the Federal Government procurement process.
• Experience managing complex sales and delivery programs for the government.
• At least 5 years of experience working and presenting to C-level and senior executives.
• Bachelor's degree required.
• Travel required.
• 10 years of comparable industry experience required.

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Job Description

A NetSuite Developer is responsible for designing, customizing, and implementing solutions within the NetSuite platform to meet the specific business needs of the organization. The role involves developing custom workflows, scripts, reports, and integrations with third-party systems.

Key Responsibilities:

• Customization & Development: Design and develop custom scripts (SuiteScript), workflows, and functionalities in NetSuite to meet business requirements.
• Integration: Build integrations between NetSuite and other business systems using RESTlets, SOAP, or third-party APIs.
• Configuration: Configure and customize NetSuite modules including CRM, ERP, and eCommerce according to company requirements.
• Data Management: Assist with data migration, import/export of data, and database management within NetSuite.
• Technical Support: Provide ongoing support for NetSuite users, troubleshoot issues, and resolve any technical challenges.
• Testing & Documentation: Test custom developments, document technical solutions, and ensure proper implementation of custom features.
• Training & Collaboration: Collaborate with various departments (e.g., finance, operations) and provide training or guidance on how to use custom solutions.

Qualifications

• Proficiency in SuiteScript (SuiteScript 1.0/2.0) for scripting and customization.
• Experience in NetSuite ERP including administration, configuration, and customization.
• Knowledge of JavaScript, SQL, and HTML for web-based development within NetSuite.
• Experience with SuiteTalk (Web Services, SOAP, REST) for integrating external applications.
• Strong understanding of NetSuite Workflows, forms, saved searches, and reports.
• Experience with NetSuite SuiteBundler and deploying custom solutions.
• Excellent problem-solving and troubleshooting skills.
• Strong verbal and written communication skills.

Education & Experience:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• 2-5 years of experience in NetSuite development or similar ERP platforms.

Preferred Qualifications:

• NetSuite certifications (NetSuite Administrator or SuiteCloud Developer).
• Experience with third-party integration tools like Boomi, Celigo, or Dell Boomi.

This role typically involves working closely with business analysts, project managers, and various department heads to deliver effective and scalable NetSuite solutions.

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Job Description

OBJECTIVES:

• "Partner” with the business in a true “IT as a Service” environment; provide resilient, best-in-class, cost-efficient IT Services to all ELEs in your Zone;
• Together with the Regional IT Infra Director, responsible to provide (build & run) IT Infra services to all ELEs in your Zone;
• Lead the IT transformation program to segregate IT Infra assets and isolate IT Solutions in your Zone;
• Install IT governance processes (IT Service Management) for your Zone.
   

KEY ACCOUNTABILITIES:

IT Strategy & IT Service Management

• Engage with IT Director to define the IT strategy for the zone; Manage the annual IT budget for the zone; Support the Zone Business Leader with enrolling of new companies.
• Implement a true “IT as a Service” Model (for IT Infra services); Act as “Managed IT Service Provider” towards internal IT customers; build a network & foster a productive relationship with key business leaders;
• Monitor and Report on IT service quality, as well as customer satisfaction against agreed KPIs and Service Level Agreement (SLA) performance indicators.
• Build and Manage your IT team, distributed over multiple countries/ELEs; Cooperate with the Regional IT Infra/Governance teams; Ensure consistency, Foster collaboration, Promote synergies and share good practices/methodologies across ELEs in your Zone;
• Build/Provide a portfolio of IT Business Services that meet the business needs at the right level of investment; Plan, organise and manage the Zone IT team to deliver and exceed the contracted SLA performance of the respective IT services.

IT Infra & Security

• Together with the Zone Business Leader & Regional IT Infra Director (co)define the IT Infrastructure Strategy, priorities, roadmap, etc. for your Zone.
• Daily Steer your Zone IT Infra team to provide best-in-class IT Services to the ELE’s; accountable to run IT Infrastructure services, projects within budget/time/scope/quality
• Ensure reliable operations of future state, segregated Zone (see Transformation Program: actively Manage the transformation of all Legacy Infrastructure into a segregated landscape, supported by the Zone & Regional IT Infrastructure Team).
• Ensure Group/Regional IT (Infra and Security) standards are implemented and adhered to;
• Monitor the execution of all operational activities (“First line of defence”) and periodically Audit IT Infra & Security postures (in cooperation with Group IT 3rd line of defence team).

IT Solutions

• Together with the Zone Business Leader (co)define the IT Solutions Strategy, priorities, roadmap, etc. for your Zone.
• Daily Steer the Zone IT Solutions team to provide best-in-class IT Services to the ELE’s; accountable to run IT Solutions services, projects within budget/time/scope/quality;
• Subscribe to transversal or dedicated/shared (ITAAG) IT Solutions, and provide L1/L2 Support for instantiated (ITAAG) IT Solutions.
• Ensure Group IT Solutions standards are adhered to;
• IT Governance & Transformation Program.
• Drive the Transformation program to re-architect & re-engineer IT Infrastructure and Solutions for ELEs in your Zone;
• Install standardized IT cost (TCO) management, as well as IT Project Management and IT Service Management practises across all ELEs in your Zone;
• Ensure IT Services are run in compliance with regulation; Assist with response to regulatory audits;

Qualifications

REQUIRED PROFILE

• Master’s Degree in Computer Science (M.S.) or related field from a four-year college or university; an MBA or equivalent is desirable but not required.

• Project Portfolio Management (PMI, or other), ITIL (PMP & ITIL Foundations certification is must) others like (Scaled) Scrum, COBIT, TOGAF, … is desired.
• Lean methodology (Six Sigma, or other) is a plus.

Experience

• 5 years of work experience in a similar function.
• 5-10 years of (project/) program management in an IT environment (for ERP-like implementations, in an international environment) preferably in an industrial or process driven environment, ideally in the laboratory industry.

Competencies & Skills:

• Entrepreneurial thinking and flexibility to change; Ability to work in a complex and challenging international environment.
• Proven excellence in managing multiple reporting lines across different teams, businesses (5 years of experience); hands-on leadership of a distributed international team is desired.
• Core competences: Product strategy & planning; Program/Project Portfolio management; Product Life Cycle Management; Risk Management; IT Service Management; Regulated Environments; People Management & Emotional intelligence; Presentation & Communication; Enterprise Architecture.
• IT Service Management (practices/framework) experience is a plus; proven ability to install/enhance IT processes to drive efficiency, quality, and cost-effective solutions; 5 years relevant experience in IT Service Delivery field; ideally in the regulated GxP/HIPAA environment.
• Strong financial acumen and ability to develop budgets, controlling and reporting.
• Experience in managing international customers successfully.
• Excellent organization and prioritization skills.
• Very good communication skills (concise writing and orally convincing); Experience presenting to executive management.
• Empathy and strong interpersonal skills, stress resistant and flexible work attitude; strong customer service mind-set.
• High energy to drive rapid and ongoing change. Lead by example.
• Decisive, resilient for setbacks/changes, organization sensitive, realistic, ownership, thinking in solutions, persistent, structured; Courage and self-confidence to take initiative; deal with risks and empower others.
• Analytical person and self-starter; ability to work under minimal supervision. Ability to develop a clear and realistic vision on what needs to be done in near and mid-term future to ensure continuity and improve business results.
• Action-oriented problem solver, able to oversee the big picture and dive into the details when needed (can switch between overview and details).
• Fluent spoken and written English.
• Good knowledge of working with tools like Microsoft Project, Gantts, Excel.

Technical

• Familiar with: BPMN, UML; SCRUM methodology, CMMi; GxP (GAMP5), GDPR.
• Strong background in IT Service Management, experience in working with IT Service Management Systems (ServiceNow, ...).
• Experience consolidating & analysing (larger sets of) data from multiple data sources, for executive reporting purposes.
• Knowledge of COBIT will be a plus.
• ITIL certification will be a plus.

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Job Description

Job Description

As a Senior AWS Solution Architect & Senior AWS Cloud Consultant you fulfill the following tasks:

• You research and analyze available tools and frameworks and then implement those as cloud-native solutions for our customers
• You assist the T-Systems Public Cloud Product Management Team to build and define solutions on top of AWS based on customer and market feedback
• You support the customer engagement lifecycle from pre-sales to implementation and identify and support follow-up activities
• You participate in or lead technical workshops as a cloud expert with partners and clients and implement Pilot and Proof of Concept projects
• You advise clients on architecture methods, governance and the use of cloud-native best practices
• You will run Well-Architected Reviews on customer workloads advising the customer on AWS best practices 
• You will review existing customer environments, plan and implement migrations to AWS cloud by applying appropriate migration strategy (Relocate, Rehosting, Refactoring etc.) 
• You develop automated cloud-native solutions following the IaC approach using appropriate AWS services, such as Lambda, Step Functions, Terraform, Cloudformation (including higher-level provision options like SAM or CDK)
• You are responsible for expanding and improving the solution portfolio and you develop new features, templates and documentation 
• You act as a coach and mentor for young and new team members
• You take over technical sub-project management responsibility as a sparring partner between business and IT in interdisciplinary teams.
• Independent steering of error analysis and problem-solutions together with the operation in the DevOps teams
• You work in a highly dynamic, international environment with a highly motivated team

Qualifications

• Next to a degree in computer science or another technical discipline, you have at least 5 years of experience in two or more of the following areas: software development, automation and containers, design & implementation of distributed cloud applications, agile methodologies
• You have 2+ years of working experience with a hyperscaler cloud platform (preferably AWS)
• Solid working experience in four or more of the listed technology areas: Relational Databases, Programming, Web Technologies, Security, Networking, Migration, Big Data, Machine Learning or Artificial Intelligence
• You bring experience in AWS services for example Amazon EC2 compute, AWS Lambda, AWS EventBridge, AWS CloudWatch, Amazon RDS, Amazon ECS
• Extensive experience in DevOps methodologies and automation with Shell Scripting, Docker, Terraform, Ansible, and more
• You bring experience in development with NodeJS, Python, Java or another common programming language
• You are experienced with complex, large scale environments and able to design a resilient, secured, and performant cloud infrastructure solution
• Demonstrated experience developing an enterprise-scale distributed applications using modern software development practices and technologies is highly desired
• Ideally, you have already client-facing experiences
• Strong communication skills in English, (German is nice to have)
• Flexibility and readiness to travel occasionally are expected

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Job Description

What’s the role?

As a Dynatrace Solution Engineer, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and all facets of Advanced Observability. Within this exciting role, you will be responsible for executing great demos which demonstrate the Dynatrace unique approach in solving the customer’s pain, executing and managing POCs onsite and remote, building key relationships with Dynatrace’s customers and completing RFIs & RFPs. You will also work across teams including Dynatrace’s innovation labs, Dynatrace’s Expert Services consultants, CSMs and marketing.

About you:

To ensure your success as a Solution Engineer at Dynatrace, you need to be an ambitious, confident and self-motivated individual, with previous SE experience or another technical customer facing role. You need to be passionate about innovative technology, technical sales and articulating value to customers and prospects. In addition, we are also looking for:

• An excellent team player, with the ability to work across all disciplines
• Excellent communication and presentation skills, with the ability to communicate technical value into business value
• Previous 3 – 5 years of experience with observability or application performance management technologies and techniques
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
• Ability to manage a number of projects simultaneously, work with a number of different sales people and support other SEs where needed
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
• Must be able to travel up to 30% of the time

Responsibilities:

• Evangelize Dynatrace’s product offerings during international trade shows and at key customer account meetings to promote new and expanded business
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
• As part of the solution engineering team participate in proof of concept (PoC) creation and cloud architecture discussions, leading the technical solution evaluation portion in support of sales opportunities either directly or through channel partners for multiple POCs
• Present Dynatrace’s vision to our customers C-suite executives
• Provide technical guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
• Present on-stage demonstrations providing insight and context to our customers during key marketing events. Either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace’s market share and meet the market needs
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace’s leadership position in the market
• Create and modify Dynatrace template presentations, in order to attend the specific demands of each customer
• Not only work with internal sales team, but also with partners, supporting their team in the customers and being a technical point of contact for them (trusted advisor/technical coach)

Position might be filled at a higher level based on candidate experience.

Qualifications

Minimum Requirements:

• Working in, or have, the observability space.
• Bachelor’s degree in Computer Science or equivalent education or experience required.
• 3+  years of experience within the observability space.

Preferred Requirements:

• Worked with Dynatrace
• Experience with web technologies such as HTML, CSS, and JavaScript
• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database
• Advance knowledge of Operating Systems (OS) including Windows and Linux
• Experience with DevOps or Site Reliability Engineering practices
• Knowledge with cloud platforms, including AWS, Azure or GCP
• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines
• Experience with automation like Ansible, Puppet, Terraform, etc.

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Job Description

Position Summary – Make a Difference. Join Visa’s newly formed, cutting-edge Risk Operations Center (ROC). The ROC is a critical priority of executive leadership and focuses on the fast identification and mitigation of high impact fraud attempts in the global payment ecosystem. This team will operate 24/7 working 12-hour shifts. The schedule will be biweekly.

Schedule:

Week 1: Monday (on), Tuesday (on), Wednesday (off), Thursday (off), Friday to Sunday (on)

Week 2: Monday (off), Tuesday (off), Wednesday (on), Thursday (on), Friday to Sunday (off)

Shifts are from 8 PM - 8 AM EST

The Risk Operations Analyst is a high visibility and demanding role, responsible for the detection and disruption of fraud events identified by the Risk Operations Center- a key component of Global Risk's Payment Fraud Disruption organization. This position is responsible for identification and mitigation of any payments-based attack affecting Visa’s clients or brand. Payment Fraud Disruption is a fast-paced team of technology experts who identify, investigate, disrupt, and prevent attacks targeting the global payment ecosystem. This position will be responsible for all aspects of monitoring, alert development, incident review, escalation, and documentation of alerts. This position reports to the Senior Director of the Risk Operations Center.

Primary responsibilities:

• Excellent written, oral and presentation skills and an ability to synthesize information and make clear, concise recommendations on course of action
• Perform analytics of complex data models to evaluate legitimacy of transactional logs
• Detail oriented problem solver - monitor and respond to a wide variety of proprietary Visa solutions used to identify potential fraud and risk-based activity that may impact Visa and our clients
• Ensure incidents are escalated to the proper support teams for validation and mitigation based on the identification of possible threats
• Coordinate incident handling with regional Risk groups and take decisive action on events, alerts etc.
• Accurately assess impact of critical/major incidents
• Identify compromised merchants through varying forms of cyber intelligence and
• Server as a first responder for all of Visa fraud alerting platforms
• Capture key metrics for the Risk Operations Center to ensure goals related to these metrics are met.
• Create detailed reports on internal incident response measures of success
• Collaborate with the Visa teams and clients during fraud events to provide real time status and decision making
• Self-driven individual who can multitask and complete varying risk projects

Secondary Responsibilities:

• Collaborate with Payment Systems Intelligence to recognize and implement measures to identify and disrupt current fraud and cybercrime threats to the payments ecosystem and communicate them to relevant stakeholders
• Provide technical analysis support to the Global Risk organization to protect the payment ecosystem
• Identify opportunities for process improvements, system enhancements, and procedural changes

This is a remote position. A remote position does not require job duties be performed within proximity of a Visa office location. Remote positions may be required to be present at a Visa office with scheduled notice.

Qualifications

Basic Qualifications

• 2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)

Preferred Qualifications

• 3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)
• Minimum 5 years of experience in payment fraud or cybersecurity e.g. cybercrime fraud and/or ethical hacking
• Flexibility to work in shifts, during weekends (including holidays), and extended hours as needed
• Proven experience collaborating in a team within a 24x7 Operations Center
• Passion for fraud schemes and cybercrime investigations
• Knowledge of transactions, systems processing transactions, and overall transaction process
• Understanding of networks, risk management, network security, and security operations
• Prior experience with data analytics, visualization tools and concepts
• Understanding of payments process, cybercrime, and fraud techniques
• Design reports with meaningful trends and fraud stats
• Undergraduate degree or commensurate experience required graduate degree preferred
• Strong understanding of common TCP, IP protocols such as DNS, HTTP(S), FTP, etc.
• Familiarity with Data Loss Prevention and Anti-Virus technologies
• Strong understanding of Common Vulnerabilities and Exposures, and their associated exploitation methodologies.
• Direct experience with VisaNet, ISO 8583, transaction routing, VCMS, Base I and Base II platforms
• Familiarity with intelligence databases and analytical tools or similar intelligence reporting systems
• Analysis of cyber threat intelligence and fraud intelligence
• CISSP, CHFI, CEH, GIAC certifications

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