Actionstep believes that lawyers and their staff provide a critical service to our society. We strive to build the most powerful and effective software for law firms around the world to manage their practices and thrive. We endeavour to grow our business with the same integrity, creativity, and perseverance as we constantly invest in our product.   

JOB DESCRIPTION 

This role is part of the Partnerships Team, whose mission is to increase the value we provide our Customers through strategic partnerships with trusted and experienced Partners. The Partner Account Manager (PAM) is responsible for working to help attract and build an industry leading partner ecosystem. Internally, the PAM will help manage multiple Actionstep partner relationships and acts as the champion for our Partners at Actionstep. This role spans all internal Actionstep departments (sales, product, customer, legal, marketing, and ops) to scale and enhance the reach of each of our partnerships. Externally, the PAM serves as the champion for our Partner ecosystem and is responsible for developing and managing relationships, as well as driving growth across all facets of our Partnerships. 

Overall: 

• Manage and own the overall relationship between Actionstep and our Partners 

• Establish deep personal relationships with our Partners 

• Drive onboarding, training, certification, enablement and ongoing education for Partners  

• Represent the Partner point of view internally at Actionstep 

• Represent the Actionstep point of view external with our Partners 

• Develop annual account planning sessions to cover all facets of our Partnerships (sales, services, marketing, product) 

• Plan and execute monthly Partner meetings focused on continuous Partner collaboration, improvement, and development 

• Drive and own all Partnerships documentation for Partners 

Sales: 

• Collaborate with Partner to develop new pipeline and close new business 

• Collaborate with Sales and Customer Success to manage pipeline, and ensure project timeframes and project costs are established in line with Actionstep best practices 

• Collaborate with sales and teams to ensure accurate scoping, resourcing and estimations during the pre-sales process 

Marketing: 

• Work with Litify marketing team to lead and drive Partner marketing plan and strategy 

• Assist with coordination of Partner marketing activities (events, conferences, webinars, sponsorships, white papers, etc.) 

• Ensure adoption and engagement of Litify’s Partner Community with Partners 

Required: 

• Bachelor's degree 

• 3+ years of relationship management, legal or consulting experience 

• Ability to cultivate deep relationships and establish rapport with Partner stakeholders 

• Team player with personable presence and ability to collaborate across all departments 

• Strong relationship management and conflict resolution skills 

• Excellent written, verbal, and oral communication with experience making presentations to key stakeholders 

• Willingness to travel to industry locations, events, conferences, and client meetings as needed for Partners  

Desired: 

• Legal industry knowledge and experience 

• SaaS Services Consulting experience 

Expected Travel: 

• 10-25% 

We offer a fantastic and inspirational working environment!

· Flexible working

· We are a team, we trust each other and we believe our best work happens when life and work is in good balance

· Wear what you like to work

· Take your birthday off

· Socials and team building events, remote and in person

· Relaxed and friendly team

· Fantastic training and development opportunities

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Job Description

Due to significant growth, we are searching for an Account Manager, who will be responsible for managing projects across multiple client accounts and maintaining these relationships. The Account Manager will be responsible for the day-to-day management of all projects from commencement to completion within the client accounts to which they are assigned. The ideal candidate would be proven at delivering digital projects and campaigns.

Responsibilities

• A pivotal role in the agency team delivering campaigns for healthcare clients
• Manage the day-to-day relationship with clients and proactively spot new opportunities for clients
• Ownership of discrete accounts and projects under the guidance of an Account Director, translate briefs into action, monitor progress and ensure delivery of desired results
• Understand clients’ business sectors and closely monitor competitors
• Provide recommendations to optimise campaigns based on analysis of performance
• Manage Veeva PromoMats approval process where appropriate on behalf of clients

Qualifications

• Experience in a healthcare agency delivering multi-channel communication solutions
• Experience in Healthcare (POM & consumer) essential
• A creative and analytical mind, with a proven ability to interpret large amounts of information
• Proactive and highly organised, with excellent project management skills and a proven ability to multi-task
• Excellent interpersonal, verbal and written communication skills
• Experience with pharma approval software systems desired
• Ability to work both on own initiative and as part of a team
• High level customer relationship management skills with a proven ability to develop and maintain customer relationships
• Media scheduling experience would be of benefit
• Veeva PromoMats

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Job Description

Who You'll Work With

As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Arista’s technical resources to achieve your customer’s business outcome. You will partner with some of the most skilled Customer Engineers in the industry in addition to our Professional Services and Executive teams to help them understand how to execute on your customer’s behalf. Our sales teams have a culture of team success, where you’ll collaborate and be supported by like minded sales professionals. This role typically reports to a Regional Sales Manager or Area VP of Sales. 

What You'll Do

We are seeking a proven Territory Account Manager in southern IL to join our growing Sales organization. As a Territory Account Manager will act as a trusted advisor and implement sales strategies to exceed sales targets within a targeted list of commercial accounts.

Arista appeals to forward-thinking organizations that value quality and innovation. Consequently, technical acumen and a track record of selling data center solutions is highly desirable.

Job Responsibilities:

• Exceed measurable sales objectives and extend the Arista brand within Fortune 1000 accounts in addition to developing new logo accounts.
• You will be responsible for utilizing a consultative selling approach with key client stakeholders to address the business needs of hybrid cloud computing and siloed legacy IT systems across the Arista product portfolio including, Software-Driven Open Networking switching platforms or high performance Data Centers and Campus networks including our Cognitive Campus WI-FI networking solution in addition to the DANZ Monitoring Fabric  and Network Detection & Response (NDR) and End Point Security solutions.
• Meet with key influencers, decision-makers, and C-levels to present Arista’s value proposition.
• Work with Arista systems engineers to design and position compelling solutions that drive down the total cost of ownership.
• Collaborate with technology partners to identify prospects and demonstrate best-in-class solutions
• Establish and manage key channel relationships in your territory.
• Formulate strategic and tactical account plans based on periodic business reviews with your prospects and customers.
• Conduct demand generation activities such as happy hours, lunch-n-learns and technology forums.
• Collaborate with Arista peers on marketing plans and best practices.
• Keep up-to-date with technology partner solutions, competing solutions and competitor strategies.

Qualifications

You possess a hunter mentality and have a proven track record of technology sales including cultivating relationships with existing customers in addition to penetrating new logo accounts. You are an influencer and possess the ability to act as a trusted advisor to deliver business value to both end users and key business stakeholders.

Our team looks for individuals who embody our values of trust, compassion, collaboration, respectfulness, integrity, and good-natured fun.

Minimum Job Requirements:

• BS/BA degree or equivalent in addition to 5+ years of technology sales experience.
• Proven track record of direct selling into target accounts within the assigned territory and exceeding sales targets
• Relevant data center or networking (LAN/WAN, SDN) industry background from a technology partner, competitor, channel partner or end user is a a requirement. 
• Strong rolodex and relationships within the territory
• Excellent people skills and ability to build relationships at all levels
• You possess previous selling experience and technical acumen in one or more of the following areas; Networking, SDN, NFV, Switching, Network Automation, Routing, Data Center, Edge Computing, Network Virtualization, Hyper-converged infrastructure or Cloud computing.

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Job Description

Under the direction of the Account Director, the Account Manager, has primary responsibility for helping and managing specific Account Services activities for assigned clients, including developing and executing strategies to grow revenue that meets and exceeds assigned objectives including, client management, development, and retention. This individual is also responsible for providing guidance to the internal team members through detailed and compelling project briefs. The Account Manager plays a key role in leading internal cross-functional core teams, partner agencies, vendors and clients on the brand strategy, tactical plans, and design of innovative advertising, marketing, and digital initiatives. In addition, the Account Manager understands client challenges and leads internal and external core teams to conceptualize, design, and deliver novel solutions for clients’ needs in a manner consistent with the values and reputation of Synchrony. Accountabilities include assigned client development, relationships, and satisfaction, and the overall strategy, development, and execution of assigned Accounts Services activities.

Job Duties

Leadership/Management

• Lead cross-functional teams in support of client needs for all Synchrony clients
• Monitor and manage assigned activities to ensure timely delivery of products and services
• Foster and develop collaboration between internal teams and external vendors and partners to ensure innovative and collaborative solutions to client needs
• Ensure team compliance with client contracts, timelines, and budgets
• Oversee assigned program financial management and reporting
• Work with other team members to ensure that Synchrony is meeting its goals, objectives, and corporate values
• Support the development, presentation, and selling of high-quality deliverables
• Accurately assess and relay client requests, comments, and concerns to the internal team
• Ensure alignment of brand strategy to tactical execution

Internal and External Relationships

• Actively participate in client presentations, selling the agency's point of view
• Represent the organization in an appropriate manner
• Attend client meetings, congresses, and communicate key learnings to team and client
• Be a positive force for enhancing the work culture, consensus-building, and internal communications
• Facilitate communication between team members and clients to maintain strong relationships and effective account management
• Resolve conflict and celebrate success; set clear team priorities and help define success in terms of the whole team
• Explain client/brand objectives and strategies to the internal team, partners, and vendors
• Keep management apprised of:
  • Critical internal Synchrony issues, concerns, and opportunities
  • Critical client concerns and opportunities
  • Brand accomplishments and tactics
• Monitor industry and therapeutic area and best practices and advances to ensure that Synchrony and our clients are at the cutting edge or leading the field

Key Competencies

• Effective interpersonal skills, with a strong focus on account services, strategic medical/marketing and businesses processes
• Ability to manage outcomes to win-win resolution
• Ability to present ideas and supporting rationale to internal and external teams in an effective manner
• High level of integrity, confidentiality, and accountability
• Effective leadership skills
• Well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills
• Demonstrated ability to manage key constituent relationships
• Able to identify key issues; creatively and strategically overcome challenges or obstacles
• Effective attention to detail and a high degree of accuracy
• Excellent analytical thinking, planning, prioritization, and execution skills
• Strong marketing skills and experiences
• Excellent communicator both verbally and in writing
• Strong presentation and persuasion skills: Can develop a clear point of view and tell a meaningful "story"; is effective in a variety of settings and group sizes with clients, peers, subordinates, and management; confidently expresses both data/facts, plus more controversial topics; commands attention and can manage group dynamics
• Ability to oversee, manage, and support priorities and workflow to ensure high-quality project execution according to project timelines and budgets

Qualifications

Requirements

• Bachelor's degree required
• Minimum of 2-3 years’ experience in marketing and account/client services support or pharmaceutical marketing/sales and/or project management
• History of successful management of more than 1 million dollars of fee/year (preferred)
• Specific industry and/or therapeutic expertise is required
• Strong understanding of digital strategy and tactics, specifically in pharmaceutical marketing
• Experience in both professional and consumer tactics preferred
• Experience leading the following activities: advertising initiatives- print or digital, websites, emails, banner ads, video production, media placement, brand planning, sales rep materials, branding, creative campaign development, promotional medical/marketing initiatives

Working Conditions

• Ability to attend and conduct client meetings and presentations
• Significant communication with clients and internal teams, including many presentations
• Ability to travel as client needs require
• Ability to commit to extra and/or nontraditional hours as client needs require

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Vacatureomschrijving

We zoeken een enthousiaste Stagiair Account Manager:

• Je volgt recente en oudere klanten telefonisch op om zeker te zijn dat ze nog steeds tevreden zijn
• Je luistert naar klantennoden, geeft marketingadvies en bouwt oprechte klantenrelaties
• Je bouwt mee aan het groter geheel via interne projecten
• Je belt nieuwe prospecten en denk mee aan een strategie om nieuwe klanten aan te trekken en verder te helpen
• Je bouwt mee aan onze SEO strategie en lead generation strategie

Hoe ziet succes eruit in deze rol? Je bent in contact met onze klanten en maakt hen gelukkig. Door gepassioneerd te luisteren en te helpen, vertrouwen klanten jou en hebben ze een wauw-ervaring. Je stuwt onze klantentevredenheid naar 10/10, deelt verhalen op onze Wall of Love en tovert klanten om in ware Yools-ambassadeurs.

Functie-eisen

• Je hebt al een eerste ervaring waaruit je talent en interesse voor het bouwen van relaties blijkt.
• Je hebt voeling met marketing en/of bedrijfskunde vanuit je opleiding of ervaring.
• Je hebt geen schrik om klanten of prospecten op te bellen en zelf wat cold calling te doen.
• Je hebt sterke communicatieve skills, bent een vlotte gesprekspartner en overtuigt met je oren in plaats van je tong.
• Je bouwt op empathische wijze een band met elke klant op en plaatst hun tevredenheid centraal.
• Je zit vol enthousiasme en energie. In problemen zie je kansen om te veranderen en te innoveren.
• Je hebt voeling met de nieuwe technologien, met websites en marketing

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Job Description

As an Account Manager at Doka USA, you will play a pivotal role in driving revenue growth through strategic sales initiatives and relationship management. You will be responsible for developing and maintaining strong customer relationships, identifying new business opportunities, and promoting our formwork and shoring solutions to construction professionals. This Account Manager will report into our Southwest Branch Manager and will be responsible for managing and developing the Austin, TX market.

Responsibilities:

• Build and maintain strong relationships with existing clients, understanding their needs and ensuring exceptional customer satisfaction.
• Conduct regular check-ins, provide product updates, and address any concerns or issues promptly.
• Identify and pursue new business opportunities within the formwork industry through strategic customer acquisition and strengthening current client relationships.
• Develop and execute strategic sales plans to achieve revenue targets and expand market share.
• Stay updated on industry trends, market conditions, and competitors' offerings.
• Demonstrate in-depth knowledge of our formwork and shoring products to effectively educate and sell to clients.
• Prepare and deliver compelling sales presentations to prospective clients.
• Create customized proposals and quotes based on client requirements.
• Work closely with the sales team, engineering, operations, and customer support to ensure a seamless customer experience.
• Collaborate with cross-functional teams to address client needs and resolve issues.

Qualifications

• Bachelor's degree in Business, Marketing, or a related field.
• Proven experience in sales, preferably within the construction or formwork industry.
• Strong communication, negotiation, and interpersonal skills.
• Results-oriented with a track record of meeting or exceeding sales targets.
• Ability to travel as needed.

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Job Description

Who you'll work with

As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Arista’s technical resources to achieve your customer’s business outcome. You will partner with some of the most skilled Customer Engineers in the industry in addition to our Professional Services and Executive teams to help them understand how to execute on your customer’s behalf. Our sales teams have a culture of team success, where you’ll collaborate and be supported by like minded sales professionals. This role typically reports to a Regional Sales Manager or Area VP of Sales. 

What you'll do

We are seeking a proven Named Account Manager to join our growing Sales organization. The Named Account Manager role will act as a trusted advisor and implement sales strategies to exceed sales targets within a named list of Healthcare accounts in the Chicago, IL area.

Arista appeals to forward-thinking organizations that value quality and innovation. Consequently, technical acumen and a track record of selling data center solutions is highly desirable.

Job Responsibilities:

• Exceed measurable sales objectives and extend the Arista brand within a named list of healthcare accounts in the Chicago area.
• You will be responsible for utilizing a consultative selling approach with key client stakeholders to address the business needs of hybrid cloud computing and siloed legacy IT systems across the Arista product portfolio including; Software-Driven Cloud Networking platforms, EOS (Open Source Network OS), Cognitive Campus Networking, WI-FI Campus networking, Cloud Vision (Network Automation & Telemetry), Network Monitoring Fabric solutions in addition to NDR, Endpoint and AI driven Network Identity Access security solutions. 
• Meet with key influencers, decision-makers, and C-levels to present Arista’s value proposition.
• Work with Arista systems engineers to design and position compelling solutions that drive down the total cost of ownership.
• Collaborate with technology partners to identify prospects and demonstrate best-in-class solutions.
• Establish and manage key channel relationships in your territory.
• Formulate strategic and tactical account plans based on periodic business reviews with your prospects and customers.
• Conduct demand generation activities such as happy hours, lunch-n-learns and technology forums.
• Collaborate with Arista peers on marketing plans and best practices.
• Keep up-to-date with technology partner solutions, competing solutions and competitor strategies.

Qualifications

You possess a hunter mentality and have a proven track record of technology sales including cultivating relationships with existing customers in addition to penetrating new logo accounts. You are an influencer and possess the ability to act as a trusted advisor to deliver business value to both end users and key business stakeholders.

Our team looks for individuals who embody our values of trust, compassion, collaboration, respectfulness, integrity, and good-natured fun.

Minimum Job Requirements:

• BS/BA degree or equivalent in addition to 8+ years of technology sales experience.
• Proven track record of direct selling into target accounts within the assigned territory and exceeding sales targets
• You possess relevant data center or networking (LAN/WAN, SDN) industry background from a technology partner, competitor, channel partner or end user is a a requirement. 
• Strong rolodex and relationships within the territory
• Excellent people skills and ability to build relationships at all levels
• You possess previous selling experience and technical acumen in one or more of the following areas; Networking, SDN, NFV, Switching, Network Automation, Routing, Data Center, Edge Computing, Network Virtualization, Hyper converged infrastructure or Cloud computing.

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Job Description

Who You'll Work With

As a team member of the Arista Sales team, you are the face of Arista to our customers; their internal champion for the problems they need to solve. As their champion you will align Arista’s technical resources to achieve your customer’s business outcome. You will partner with some of the most skilled Customer Engineers in the industry in addition to our Professional Services and Executive teams to help them understand how to execute on your customer’s behalf. Our sales teams have a culture of team success, where you’ll collaborate and be supported by like minded sales professionals. This role typically reports to a Regional Sales Manager or Area VP of Sales. 

What You'll Do

We are seeking a proven Named Account Manager to join our growing Sales organization. The Named Account Manager role will act as a trusted advisor and implement sales strategies to exceed sales targets for SLED accounts in IL.

Arista appeals to forward-thinking organizations that value quality and innovation. Consequently, technical acumen and a track record of selling data center solutions is highly desirable.

Job Responsibilities:

• Exceed measurable sales objectives and extend the Arista brand in SLED accounts in IL.
• You will be responsible for utilizing a consultative selling approach with key client stakeholders to address the business needs of hybrid cloud computing and siloed legacy IT systems across the Arista product portfolio including; Software-Driven Cloud Networking platforms, EOS (Open Source Network OS), Cognitive Campus Networking, WI-FI Campus networking, Cloud Vision (Network Automation & Telemetry), Network Monitoring Fabric solutions in addition to NDR, Endpoint and AI driven Network Identity Access security solutions. 
• Meet with key influencers, decision-makers, and C-levels to present Arista’s value proposition.
• Work with Arista systems engineers to design and position compelling solutions that drive down the total cost of ownership.
• Collaborate with technology partners to identify prospects and demonstrate best-in-class solutions.
• Establish and manage key channel relationships in your territory.
• Formulate strategic and tactical account plans based on periodic business reviews with your prospects and customers.
• Conduct demand generation activities such as happy hours, lunch-n-learns and technology forums.
• Collaborate with Arista peers on marketing plans and best practices.
• Keep up-to-date with technology partner solutions, competing solutions and competitor strategies.

Qualifications

You possess a hunter mentality and have a proven track record of technology sales including cultivating relationships with existing customers in addition to penetrating new logo accounts. You are an influencer and possess the ability to act as a trusted advisor to deliver business value to both end users and key business stakeholders.

Our team looks for individuals who embody our values of trust, compassion, collaboration, respectfulness, integrity, and good-natured fun.

Minimum Job Requirements:

• BS/BA degree or equivalent in addition to 8+ years of technology sales experience.
• Proven track record of direct selling into target accounts within the assigned territory and exceeding sales targets
• You possess relevant data center or networking (LAN/WAN, SDN) industry background from a technology partner, competitor, channel partner or end user is a a requirement. 
• Strong rolodex and relationships within the territory
• Excellent people skills and ability to build relationships at all levels
• You possess previous selling experience and technical acumen in one or more of the following areas; Networking, SDN, NFV, Switching, Network Automation, Routing, Data Center, Edge Computing, Network Virtualization, Hyper converged infrastructure or Cloud computing.

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Job Description

• Manage growth & adoption of our Dynatrace platform into assigned accounts on a global basis, whilst working with local sales and support teams across various GEOs 
• Drive customer’s long-term corporate & cloud strategies with accompanying roadmap 
• Create a holistic strategic account plan with key initiatives that will drive strategy realization over a 2-3 year period 
• Define & detail a prioritized key initiative plan jointly with customer stakeholders 
• Map stakeholders to govern the current & future relationship, as well as to ensure that the Dynatrace assigned executive sponsor is appropriately engaged 
• Mobilize & execute the end-to-end land, adopt (consume & promote), and grow ARR strategy 
• Leverage the Dynatrace services, support, partner, and hyper scale ecosystems to expand the Dynatrace footprint through innovation and collaboration 
• Develop long-term C-level relationships 
• Influence & lead a virtual team of resources from various LoBs, functions, and geographies 

(Position might be filled at a higher level based on candidate experience)

Qualifications

Minimum Requirements:

• HS diploma or GED AND a minimum of 3-4 years of experience in closing enterprise software sales.

Preferred Requirements:

• You have worked with G500 banking, finance, or insurance customer as a Global Account and Relationship Manager. 
• You have extensive experience of enterprise selling experience in large global accounts at the executive level 
• You have a successful track record of handling large complex deal negotiations and global contracts  
• You previously have stood as a primary account manager or team leader for a large, globally federated enterprise working with multiple business units (influencing governance and policy is a plus!) 
• You can navigate across the business and the customer in a trusted advisor/consultative approach; and establish credibility quickly with senior-level executives across the organizations  
• You understand Observability, Security and/or technology-as-a-service space (Infrastructure-as-a-Service, Software-as-a-Service, Platform-as-a-Service)  
• You can bring your sales or consulting expertise and business acumen dealing with complex business software/IT solutions and global contracts 
• You have knowledge of the IT ecosystem in large, global, enterprises 

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We seek a digital marketer with a growth mindset to join our Customer Success team as an Account Manager. The successful candidate will be responsible for developing and consulting media strategies across paid search, paid social, and programmatic channels, managing client (Agency) relationships, and ensuring exceptional service delivery. This individual must be detail-oriented and have a strong willingness to learn.

Key Responsibilities
• Communicate with clients to ensure all needs are understood and addressed promptly.

• Serve as the point of contact and liaison for assigned clients, fostering strong relationships, understanding their business objectives, and providing strategic guidance and support.

• Own the strategic account planning and organizing of a BoB (book of business) to help further accelerate client growth. Responsible for client growth, retention, and encouraging new product adoption where suitable for client goals.
• Become a Subject Matter Expert (SME) of Knorex’s cross-channel platform (XPO) and how to best guide our customers in using our product and services to tackle the challenges and opportunities of today’s media landscape (within search, social, and programmatic).

• Provide media strategy consultation and technical support to clients to help achieve business/ brand/ agency goals.

• Work closely with clients and the internal Customer Success Team to ensure the pacing and delivery of each client’s monthly media spend aligns with their projected and budgeted amount for the month.

• Collaborate with various internal teams on project planning, setting up and/or improving standard operating procedures/workflows.

• Plan to execute and work cross-functionally to support the onboarding of new clients.

At least 3 years of demonstrated experience in a client-facing account management, digital media or AdTech role

• Cross-channel knowledge or experience in paid social, search and programmatic media

• Natural relationship builder with integrity, reliability, and maturity 

• Proven ability to manage and prioritize projects while paying strict attention to detail

• Proven track record of developing and executing successful media strategies that drive results for clients, delivering client-focused solutions based on customer needs
• Always looking to improve inefficient processes
• Adaptability and strong problem-solving skills

• Strong analytical skills and ability to translate data into actionable insights
• Individually driven, highly motivated, and has a growth mindset
• Ability to work well in a cross-functional (global) team environment while building rapport
• Exceptional communication (both written and verbal), facilitation, and presentation skills

• Proficiency in digital advertising platforms such as Google Ads, Meta Ads Manager, and DSPs

• Solid understanding and/or interest of ad networks, demand-side platforms or DSP, exchanges, and the programmatic landscape

• Bachelor’s degree in Marketing, Advertising, Communications, or a related field preferred

Knorex is proud to be an equal opportunity workplace. We do not discriminate in employment on the basis of race, color, religion, sex, national origin, sexual orientation, marital status, disability, genetic information, age, parental status, military service, or other applicable legally protected characteristics.



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