Do you have an exceptional business development and account management focus? Skilled in identifying, building client relationships and expanding accounts? With a personal drive to develop and enhance your career? Join the Wayfair rocket ship!
Contract:Full Time
Location:UK based- Work from home
Travel:Flexibility to travel to clients and Wayfair site
Due to Wayfairs continued growth strategy we are looking to create a logistic network/ large parcel courier focused sales team focused on the UK and Ireland market. Based at home or from one of our offices, as our Client Account Manager you will harness strong partnerships within our existing accounts, promoting our full product range, understanding our client’s vision and requirements to enhance their customer experience.
In return, Wayfair will offer you an exciting and challenging environment, to support and harness your personal development and open career opportunities internationally. Whilst also rewarding you with a quarterly bonus incentive, team and business awards and recognition. Initially this role is a fixed 6 month contract with potential to expand.
What You'll Do:
- Actively identify and target new business opportunities, qualifying and securing business meetings
- Build and maintain relationships with new and existing clients, acting as a first point of contact for any issues or escalations.
- Effectively manage and resolve all client queries, leveraging and escalating for cross functional support where suitable.
- Establish and maintain market mapping of competitors and potential current & future prospects.
- Support clients and stakeholders with ad hoc administrative and reporting requirements;
- Ensure accurate and timely billing processes for clients
- Provide support for business development initiatives and any other project related activities;
What You'll Have:
- Proven track record in Account Management and/or Sales highlighting a strength in developing and expanding accounts- eCommerce / B2B sales experience is an advantage.
- Are an effective communicator, displaying strong listening skills to engage, collaborate and qualify opportunities.
- Display a passion for providing and enhancing customer experience and satisfaction.
- Self-motivated, resilient/ adaptable and focused to operate independently with minimal supervision.
- Are results driven, detail oriented and a motivated team player who thrives within a targeted environment.
- Have strong IT skills, with the agility to learn and adapt to new technologies and systems.
Although not essential, any specific industry knowledge in 3PL, logistics, freight forwarding, supply chain would also be of interest, however if you have the appetite to join a fast paced, agile and forward thinking business we can't wait to meet you.
Click Apply & get chatting with a Wayfair today!
Disclaimer: Kindly note, Wayfair uses a multiple of job titles for optimisation purposes from the actual contracted title.
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at dataprotectionofficer@wayfair.com.